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Nuestra opinión desde agenciadviajes.es sobre Julià Travel Barcelona - Estació del Nord
La empresa destaca por una gestión eficaz de sus recursos humanos, evidenciada en la calidad constante de sus guías turísticos. Profesionales como Ivan, Sandra, Lorena, Valeria y Anna reciben reiteradas menciones por su conocimiento profundo, capacidad didáctica y dominio bilingüe, lo que garantiza una experiencia informativa y personalizada. La coordinación entre guías y conductores —como Gabriel, Jordi o Sergio— refleja un trabajo en equipo sólido, contribuyendo a una logística fluida y segura. La atención a la accesibilidad, especialmente en excursiones a Montserrat, demuestra un compromiso real con la inclusión, permitiendo una experiencia viable para personas con movilidad reducida. La variedad de actividades incluidas, como degustaciones de licor o acceso a trenes cremallera, añade valor tangible al servicio, reforzando la percepción de una oferta completa y bien estructurada.
agenciadviajes.es no puede garantizar que los profesionales y empresas que aparecen en el directorio tengan la formación ni las certificaciones adecuadas. La mayoría de empresas que aparecen en el directorio son profesionales de gran reputación. Te recomendamos solicitar el número de colegiado del profesional al que vayas a asistir a realizar tu tratamiento o consulta.
4.2 (2131 opiniones)
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1403 opiniones
rocio rocha
hace 2 semanas - 5 (Experiencia positiva)
Muy interesante el tour por Monserrat. Muy amables Grabriel (conductor) y nuestro guía Iván. Súper recomendado 🤜🤛
Sasha T
hace 2 semanas - 5 (Experiencia positiva)
Experiencia 100% recomendada. Ivan es un excelente guía y siempre estuvo disponible para todos. Gracias al chófer Gabriel por su servicio.
María Fernanda Lanzi Lewis
hace 2 semanas - 5 (Experiencia positiva)
Buenísima la experiencia con el guía argentino
Piotr Olak
hace 2 semanas - 5 (Experiencia positiva)
Great travel with Ivan and the bus driver
Javier Armendariz
hace 2 semanas - 5 (Experiencia positiva)
Marie Levy
hace 2 semanas - 5 (Experiencia positiva)
Bonne expérience
Alexandra Polasky
hace 2 semanas - 5 (Experiencia positiva)
Un placer el tour guiado por Iván! Aprendimos un montón y disfrutamos de las vistas de Montserrat. Un crack el chófer,no recuerdo su nombre pero muy responsable y habilidoso en el trayecto. Gracias lo súper recomiendo. Alexandra
Laura Garigliano
hace 2 semanas - 5 (Experiencia positiva)
La excursión estuvo muy hermosa. Montserrat es un lugar maravilloso y nuestro guía Iván fue súper alegre. Jordi el conductor increíble. Solo hubiera deseado quedarme más tiempo en Montserrat 🫶🏻
carolyn canzoneri
hace 2 semanas - 5 (Experiencia positiva)
Ivan was an amazing tour guide Great experience at the Montserrat Geordi was a great driver back and forth Thank you for a wonderful time
Inga Gaidukove
hace 2 semanas - 5 (Experiencia positiva)
The best guide Ivan , clear, with a lot good advices, many thanks!!!
Brie Timings
hace 2 semanas - 5 (Experiencia positiva)
Lorena was our guide and she was a fabulous friend during our excursion. Lorena spoke in clear, perfect English and Portuguese and had a welcoming personality that instantly made you feel at home. My husband uses a wheelchair (Travel Buggy) and this excursion was completely doable for him. We went up the mountain on the cog and wheel train which was very steep, so make sure you put the brakes on your wheelchair and have your support person nearby to steady the chair (or you could ask the tour guide if traveling alone). Also, when you get onto the train there is about a 2 inch gap between the platform and the train but even though it's scary, it's completely safe. There are wheelchair specific doors, so choose the one with the symbols. The Montserrat site is fully accessible by wheelchair; you can enter the monastery atrium, basilica, museum, shops and cafes without using steps. The only thing he couldn't do was visit the Black Madonna because there are 27 steps you need to climb to the viewing room. The streets are smoothly paved and most of the sidewalks are big slabs that are easy to roll on. Other than that, everything else was accessible and you can see replicas of the Black Madonna in the museum and gift shops (though of course it isn't the real thing). All Julia Travel coaches are equipped to store wheelchairs in the storage under the bus, but not accessible if you cannot get out of the chair and climb the stairs into the bus. Also, the bus station itself has an elevator to get from the main road down to the bus ports and there are ramps to access the ticket office once off the elevator. We had a fantastic day and highly recommend Lorena, Julia Travel and the Montserrat tour if you're looking for accessible travel options.
Carmen Nunez
hace 2 semanas - 5 (Experiencia positiva)
Lorena was an amazing guide today at Montserrat! Despite the crowds and the bustling atmosphere at the monastery, she navigated everything with grace and ensured we had a smooth, enriching experience. Her knowledge and calm demeanor made all the difference.
D M
hace 2 semanas - 5 (Experiencia positiva)
Great tour and Sandra was very knowledgeable.
Ruth V Silva Andino
hace 2 semanas - 5 (Experiencia positiva)
Deberia haber mas tiempo. El audio visual no lo pude ver y el area de souvenir. Todo se ve muy rapido.
NAVEEN DANIEL
hace 2 semanas - 4 (Experiencia positiva)
Carlos Velez
hace 2 semanas - 5 (Experiencia positiva)
Elisa De Jesus
hace 2 semanas - 5 (Experiencia positiva)
Manish Shukla
hace 2 semanas - 5 (Experiencia positiva)
V G
hace 2 semanas - 5 (Experiencia positiva)
We had an amazing experience with Julia Travel’s Montserrat Tour! The tour was well-organized, smooth, and truly worth it — but what made it extra special was our guide, LORENA. Lorena is superb — one of the best tour guides we’ve ever had. She speaks both Spanish and English so clearly and beautifully, making sure everyone in the group understood every detail. She was incredibly helpful, attentive, and always ready to answer questions or offer assistance. Her knowledge of Montserrat, the stories she shared, and her warm personality made the whole trip unforgettable. We highly recommend Julia Travel, and if you can, make sure you join a tour with Lorena. She’s outstanding!
Gladis Felix
hace 2 semanas - 5 (Experiencia positiva)
Un paseo muy completo y la guía Sandra excelente este
Amanda Cadman
hace 2 semanas - 5 (Experiencia positiva)
Wow wow wow Amazing day trip well organised made even better by Sandra our tour guide very knowledgeable and fun ! Definitely a place to visit if you are in Barcelona ✨️✨️✨️
Jesús David Arango
hace 2 semanas - 5 (Experiencia positiva)
Super cumplidos con el plan y la turista (Sandra) fue un amable y domino bien el tour.
Richard Smith
hace 2 semanas - 5 (Experiencia positiva)
Sanda is awesome, great personality, warm and friendly. Highly recommend
Gran Rob
hace 2 semanas - 5 (Experiencia positiva)
Muy interesante el tour a Montserrat.. Sandra la guía fue muy amable y nos dio mucha información del lugar.
Manolis Vamvounis
hace 3 semanas - 5 (Experiencia positiva)
Jon was an amazing and fabulous tour guide to Montserrat, and all was very well organised, recommend the cable car up! And we appreciated the extra surprises of small treats and gifts when there ❤️
Πέτρος Δτκς
hace 3 semanas - 5 (Experiencia positiva)
Our guide John was super good! Definitely recommend him in a tour!
Alexandra Schlegel
hace 3 semanas - 5 (Experiencia positiva)
Well organized, fun and relaxed day trip from Barcelona to Montserrat. Sandra was very funny, had a lot of knowledge. An awesome tour and guide overall! Highly recommend.
Caroline Santos
hace 3 semanas - 5 (Experiencia positiva)
Tremendo tour recomendado 100 💯 por ciento. Sandra un éxito!!
Konstantin Grosch
hace 3 semanas - 5 (Experiencia positiva)
With a beautiful view. Everything was great
Rob B
hace 3 semanas - 5 (Experiencia positiva)
Great team of Miguel the driver and John the guide. Thanks
J.A. V.L.
hace 3 semanas - 5 (Experiencia positiva)
Excelente guia
Johanna Berrios
hace 3 semanas - 5 (Experiencia positiva)
Heena Dixit
hace 3 semanas - 5 (Experiencia positiva)
Jessica was awesome., very informative .We had fun trip. We recommend Julia Travels .
Sekar Ganesan
hace 3 semanas - 5 (Experiencia positiva)
Jessica was outstanding . We had a great time
Ali Khoja
hace 3 semanas - 5 (Experiencia positiva)
Great guide Jessica
Hanan
hace 3 semanas - 5 (Experiencia positiva)
Diego Borges
hace 3 semanas - 5 (Experiencia positiva)
Valeria fue genial durante todo el tour de Montserrat. Muchos datos muy interesante y muy dispuesta a ayudar siempre. Gracias!!!!
Mathew Song
hace 3 semanas - 5 (Experiencia positiva)
Very good Organised trip.
Hidekazu Fukui
hace 3 semanas - 4 (Experiencia positiva)
Expedia 経由でツアー予約しました。バルセロナではメジャーな旅行会社のようです。ツアー会社で抑えている入場券があるようなので公式では売り切れだったサグラダファミリアのタワーに登れました。説明一通りしたら自由時間がやり方のようです。日本のツアーと違って細かい気配りまでは期待してはダメですが、ちゃんとガイドについて行けば何とかなります。
Kirk Herrera
hace 3 semanas - 5 (Experiencia positiva)
Muy buen tour con nuestra guia Lorena, su dominio de idiomas y la forma de ir mostrando las cosas es excelente. Saludos desde Irlanda
Ana Lucia Caseb
hace 3 semanas - 5 (Experiencia positiva)
Lorena...impecable en su guiada y compañia...!!! 👏👏👏💖Julia Tours, cuiden a su guia y a Sergio,el conductor. Gracias!!! Dia maravilloso en Monserrat🌺😉
Ana Simovic
hace 3 semanas - 5 (Experiencia positiva)
Lorena je fenomenalna🥰
Pedro Henrique
hace 3 semanas - 5 (Experiencia positiva)
Lorena is very good. She explain everything despacito and good. I like so much
Daniela Masquil
hace 3 semanas - 5 (Experiencia positiva)
Valeria excelente guía me gustaría haber entrado en la fortaleza de montjuic pero no estaba incluida
Dario Diaz
hace 3 semanas - 5 (Experiencia positiva)
Miri fue una excelente guía, muy buena explicación y súper agradable. Solo pediría al menos una hora más de tiempo libre, porque en la hora que ofrecen apenas y se puede subir al funicular y ver la tienda de regalos.
Harith Al Qurtass
hace 3 semanas - 5 (Experiencia positiva)
It was a wonderful excursion with Mirian as a our tour guide.
Marcelo Gustavo Gómez
hace 3 semanas - 5 (Experiencia positiva)
Excelente Guia, Jonathan, muy buen conductor, Fredy
JACULA 88
hace 3 semanas - 5 (Experiencia positiva)
MM and Black Madonna tour guides John, Jess and driver Gabriel. They provided very informative knowledge during the tour and safe journey. Everyone is on time leaving the location. Optimally executed with the given duration.
Daphne Modeste
hace 3 semanas - 5 (Experiencia positiva)
Barcelona / Montserrat / Tren Cremallera Nov. 10, 2025 Excursión maravillosa con nuestra guía Jessica, muy simpática, bien preparada, servicial. Compañero en Autocar, Jonathan y nuestro chofer Gabriel. Quedamos mi esposo y yo maravillados con nuestra experiencia. Agradecidos con su servicio. Gracias 10 de 10
Erin Vinesett
hace 3 semanas - 5 (Experiencia positiva)
Jessica was an amazing guide! We loves our visit at Montserrat.
Cristina
hace 3 semanas - 5 (Experiencia positiva)
We have a day in Monserat and Lorena was a great tour guide. She's really a nice person, every detail in tour explains well, and very considerate about time. I would highly recommend Julia's travel. And Sergio is really an excellent driver. Everything was worth it. And the wine tasting is fantastic and the food. Oh! I forgot, she also give us a medal of Our Lady of Monserat (Black Madonna). 100% highly recommend Lorena.
Wafaa Ahmed
hace 3 semanas - 5 (Experiencia positiva)
Am happy in return trip with Nourain she is amazing Tours staff. From my heart am thanks her a lot and I hope next trip i will be full day with her.thanks again for her.
Amanda Valdes
hace 3 semanas - 5 (Experiencia positiva)
Una experiencia inolvidable a Montserrat, gracias a John mi guia turistico , el lo explico todo y sabe mucho de la cultura de ese lugar si regreso me gustaria que el fuera mi guia.
Damaris Rotich
hace 3 semanas - 5 (Experiencia positiva)
Great tour with Sandra!!
Decire Espinoza
hace 3 semanas - 5 (Experiencia positiva)
Amazing place! The tour guide Sandra was excellent very helpful.
E P
hace 3 semanas - 5 (Experiencia positiva)
Alejandra Alpizar Cordero
hace 3 semanas - 5 (Experiencia positiva)
Wonderful experience! Must do! Don’t miss the mel i mató. Thanks Sandra for such a great tour
Daniel Camps
hace 3 semanas - 5 (Experiencia positiva)
Montserrat es una experiencia imperdible. Sobre todo, nuestra Gia Sandra fue muy profesional y informativa.
Marsha Carlevaro
hace 3 semanas - 5 (Experiencia positiva)
Our Montserrat trip was excellent. Sandra did a beautiful job. The bus driver maneuvered the bus down the mountain like the pro he is. Thanks
Leny Marijani
hace 4 semanas - 5 (Experiencia positiva)
We joined the Monseratt tour. Valeria was awesome, knowledgeable and caring. The driver was awesome too. Thank you.
Anabelle Carcheri
hace 4 semanas - 5 (Experiencia positiva)
Valeria y Jordi hicieron súper buen trabajo. Disfruté mucho el tour.
Noelia Vanina Rinaldi Fuenzalida
hace 4 semanas - 5 (Experiencia positiva)
Sonia Cho
hace 4 semanas - 5 (Experiencia positiva)
Valeria is an excellent guide. We have a good time with her today🌷
Henriette Nielsen
hace 4 semanas - 4 (Experiencia positiva)
Den ventetid der var ved kabelbanens begyndelse skulle heller bruges oppe ved bjerget. Hvis man gerne vil opleve museerne der også er der alt for lidt tid, vi havde kun 1 time alt i alt efter vi havde set den sorte madonna som er alt for lidt. Men guiden var god
Michelle Francis
hace 1 mes - 5 (Experiencia positiva)
The monastery and basilica were beautiful and the views from Montserrat were spectacular.
Catalin B. (Lord Tourettes)
hace 1 mes - 5 (Experiencia positiva)
Best guide ever, thank you Sandra!!! ♥️
Carolina Calvo
hace 1 mes - 5 (Experiencia positiva)
Excelente experiencia con nuestro guía Iván, super recomendado, conoce del tema y muy ameno. El chofer del bus Jordi super cuidadoso en el camino.
Erric Enoval
hace 1 mes - 5 (Experiencia positiva)
Its a good experience, and i want to thank to Sandra our tour guide for a great tour.
Dave Rowley
hace 1 mes - 5 (Experiencia positiva)
Santa Maria de Montserrat was an amazing experience. Sandra, the tour guide was lovely, Informative and made the trip worthwhile. Thank you
Mariu Cecile Diaz Garcia
hace 1 mes - 5 (Experiencia positiva)
Excelente experiencia. Jordi y Sandra, maravillosos conductor y guía... Mil gracias 😊 🙂 😊
Alessandro Luciano Cauli
hace 1 mes - 5 (Experiencia positiva)
Top
Gladys Schneider
hace 1 mes - 5 (Experiencia positiva)
Sandra la guía es maravillosa!!!
Eddie Leung
hace 1 mes - 5 (Experiencia positiva)
Thank You Lorena for your detailed description and explanation on the attractions. We got a good understanding of what we saw. This one day Montserrat trip worths it. GoGoGo !
Graciela Beatriz Di Carlo
hace 1 mes - 5 (Experiencia positiva)
El paseo de hoy a Montserrat ha sido maravilloso. In día bellísimo con un sol increíble. El Monasterio y sus alrededores fantástico, mágico!!!!Jordi condujo con mucho cuidado y destreza ! Lorena ha sido la frutilla del postre!!!! Su simpatía, buena onda y conocimiento de la historia dieron como resultado un día de disfrute total!!!! Muchas gracias!!
Brian Leung
hace 1 mes - 5 (Experiencia positiva)
Amazing day trip to Montserrat led by Lorena, explaining a lot of the history and fun facts about the place.
Mahmoud Al Gendy
hace 1 mes - 5 (Experiencia positiva)
V.Good
kunal sheth
hace 1 mes - 5 (Experiencia positiva)
Our tour guide name was balleria n she was very good n great knowlegde and also was experienced Guide
Monica Rivera
hace 1 mes - 5 (Experiencia positiva)
Me encantó el tour a Monserrat 👏🏻👏🏻👏🏻 Gracias Valeria por tan agradable tour, muy ameno, bien explicado, y con tu alegría; el servicio de traslado de Jordy excelente, volveré a hacer otro tour 🫶🏻 😉
Santos Lorenzo
hace 1 mes - 5 (Experiencia positiva)
Very informative. Thank you to Valeria and Jordi. The driver show us wild goat
Martha Cecilia Gallego Orejuela
hace 1 mes - 5 (Experiencia positiva)
Valeria y Jordi. Excelentes guías y conductor. Super recomendado!
Camila Viliguer
hace 1 mes - 1 (Experiencia negativa)
Teníamos tickets hace meses para la sagrada familia y park güel. Las indicaciones en el voucher no eran correctas y perdimos una excursión, nos hicieron volver a pagar, por más que era responsabilidad de ellos. Cuando pudimos ir, nos dieron audioguias que no funcionaban. Los guías estaban informados pero escuchamos los comentarios 2 veces porque repetían lo mismo en inglés y en español, lo cual es una pérdida de tiempo total. Un desastre, no lo recomiendo.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Camila, Siento que perdiese una parte del tour al no haber recibido las indicaciones correctas sobre el punto de encuentro. Por favor tome nota que para todos nuestros tours, las agencias reciben la dirección completa del punto de encuentro y hora de presentación. De igual forma son informadas que llegar tarde significa perder el tour, ya que los asistentes deben entrar con el guía en el horario reservado al haber un único ticket de grupo. Disponemos de horarios específicos cada día en los que el recorrido se ofrece únicamente en inglés o español, pero también contamos con opciones bilingües —como la que usted reservó— en las que se combinan ambos idiomas durante la visita. Me alegra saber que nuestro personal pudo asistirles para que hiciesen el tour que perdieron en otro horario pagando tan sólo la parte del ticket grupal. Reciba un cordial saludo, Julia Travel Customer Service
Richard Macdonald
hace 1 mes - 4 (Experiencia positiva)
Everything went smooth. Bus was clean and comfortable but could have used some AC or just airflow as it got pretty stuffy. Ivan was a great guide, friendly, engaging and informative.
Alexsander Rodrigues
hace 1 mes - 5 (Experiencia positiva)
Sara was an wonderfull guide in our tour to Girona
Masahiro
hace 1 mes - 4 (Experiencia positiva)
Our family really enjoyed the tour. Ivan is friendly and good tour guide with cultural & historical knowledge and communication skills.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Masahiro, Thank you so much for sharing your experience! 😊 We're delighted to hear that your family had a great time on the tour and that Ivan made it even more special with his knowledge and friendly attitude. It's always our goal to create memorable travel experiences for our guests. We hope to see you again on your next adventure! Best regards, Julià Travel
Philip Ho
hace 1 mes - 5 (Experiencia positiva)
Did the MontSerrat tour with Ivan, he is very friendly and knowledgeable and willing to answering all our questions. The tour is well planned with around 2 hours of free time, but there is a lot to see at MontSerrat so had to miss out on seeing the museum. The trip was enjoyable, and it's a great way to see MontSerrat if you are not driving.
Randy Santos
hace 1 mes - 5 (Experiencia positiva)
Ivan was a great tour guide
ricky ephgrave
hace 1 mes - 5 (Experiencia positiva)
Ivan the tour guide was great. Very knowledgable and passionate, made the whole experience memorable.
Luisa Regadas
hace 1 mes - 5 (Experiencia positiva)
Excelente servicio de Joan. Super amable y atento. Hizo que todo fuera perfecto y nos ayudó a regresar por una otra ruta cuando le dijimos que teníamos una cena en otro lugar diferente al de llegada del bus. Nos ayudó con todo !!! Es un genio. Gracias Joan !!!!
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Luisa, ¡Qué alegría leer tu reseña! 😊 Nos encanta saber que disfrutaste del servicio y que Joan estuvo tan atento y dispuesto a ayudar en todo momento. Nos enorgullece contar con profesionales como él, que hacen que cada experiencia sea especial y sin preocupaciones. Gracias por compartir tu aventura con nosotros. ¡Esperamos acompañarte de nuevo muy pronto en otro recorrido inolvidable!
Butterfly Flower
hace 1 mes - 5 (Experiencia positiva)
We had a great experience with our guide Valeria the tour overall was quite impressive.. Love from Amsterdam and Las Vegas.
Rasa Korženiauskienė
hace 1 mes - 5 (Experiencia positiva)
Johanna Heinämäki
hace 1 mes - 5 (Experiencia positiva)
Fantastic tour! The buss was in excellent condition, driver good, the tour guide Sandra friendly, knowledgeable and she managed the tour on both Spanish and English perfectly. The Montserrat breathtaking. Highly recommended to all.
Hamid Saleem
hace 1 mes - 5 (Experiencia positiva)
Excellent tour...do recommend...on time and out guide Sandra was very knowledgeable and affectionate and kind person.Thank you
Birthe Kristiansen
hace 1 mes - 4 (Experiencia positiva)
Sandra was super
ChiU Leong
hace 1 mes - 5 (Experiencia positiva)
Anita Haugen Lie
hace 1 mes - 5 (Experiencia positiva)
We really enjoyed our tour. A very interesting place and we had a excellent guide Sandra!
Marcin Serafin
hace 1 mes - 5 (Experiencia positiva)
I really liked the views. Lorena was a good guide and said very good history's. She led us into awesome places! I really liked the trip!👍
Nilyadiv Sasor
hace 1 mes - 5 (Experiencia positiva)
Great tour! Lorena, our tour guide, is wonderful! She’s Very knowledgeable and patient and very kind. We learned so much! ❤️
VM INGENIERIA DIAGNOSTICOS
hace 1 mes - 5 (Experiencia positiva)
Excelente experiencia en Monserrat y la explicación por parte de la guía LORENA muy buena persona y conoce bastante del tema super recomendado, No te vas arrepentir.
mihai cristian Miloiu
hace 1 mes - 5 (Experiencia positiva)
Jessica was amazing. She was knowledgeable, nice, friendly, and helpful. Five stars.!!!
David Padureanu
hace 1 mes - 5 (Experiencia positiva)
Luis Nogueira
hace 1 mes - 5 (Experiencia positiva)
Jessica was amazing. Her humour and kindness made this tour a lot better. She explained everything perfectly
Carla Méndez
hace 1 mes - 5 (Experiencia positiva)
Jessika una chica muy agradable, entusiasta con toda la disposición de hacer el tour muy agradable e ilustrativo. Recomendada
******
hace 1 mes - 5 (Experiencia positiva)
Jessika la mejor
Deborah Mendelson
hace 1 mes - 5 (Experiencia positiva)
Montserrat tour very much. Miri, our tour guide, was a lovely young woman who spoke in both English and in Spanish translating for everyone on the bus. Montserrat is beautiful & there was a lot of free time. Miri answered all questions and gave suggestions to where to spend the spare time we were given before and after visiting the monastery.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Deborah, Thank you for sharing your experience with us! 😊 We're so glad to hear that you enjoyed the Montserrat tour and that Miri made the journey even more enjoyable with her guidance and helpful recommendations. It’s great to know you had enough time to explore and take in the beauty of Montserrat at your own pace.
Stephanie Grokulsky
hace 1 mes - 5 (Experiencia positiva)
Wonderful tour!
marilyn san pablo
hace 1 mes - 5 (Experiencia positiva)
Jessica is very knowledgeable and friendly and happy person thank you for the nice tour.😊
Robin Henshaw
hace 1 mes - 5 (Experiencia positiva)
Had a wonderful adventure to Montserrat- Valeria our guide was exceptional! Will def use this company again.
Michelle Mather
hace 1 mes - 5 (Experiencia positiva)
Fabulous views.Valeria was exc. Highly recommend.
Carol Nuñez
hace 1 mes - 5 (Experiencia positiva)
Excelente servicio! Valeria nos ayudó mucho, muy amable y nos explicó súper bien!
Rocio Espinoza
hace 1 mes - 5 (Experiencia positiva)
Valeria ha sido lo maximo!!! Muy amable y dispuesta a contarnos todo, en español e inglés funciona perfecto!!!
Iraida Diaz
hace 1 mes - 5 (Experiencia positiva)
Excellent tour! Lovely and easy drive and awesome tour guide !
Светлана Стоянова - Вайзе
hace 1 mes - 5 (Experiencia positiva)
Gabriela Aleksandrova
hace 1 mes - 5 (Experiencia positiva)
The woman that was guiding us was very friendly and kind. We got concise and clear information about the attraction we visited. Organisation was good. I recommend!
Edgardo Munoz
hace 1 mes - 5 (Experiencia positiva)
Lorena es una guía muy conocedora, y estupenda persona. Altamente recomendada.
Darlene Vasquez
hace 1 mes - 5 (Experiencia positiva)
Very sweet and informative. Guide. We had an amazing time
jiri horehled
hace 1 mes - 5 (Experiencia positiva)
Lorena 👍
David McKeever
hace 1 mes - 5 (Experiencia positiva)
The Montserrat tour of the monastery was exceptional, lead expertly by Ivan.
T.J. Marinelli
hace 1 mes - 5 (Experiencia positiva)
Iris Cambronero
hace 1 mes - 5 (Experiencia positiva)
Hicimos el tour con Iván y ha Sido una experiencia inolvidable gracias por este excelente tour y guía... Siempre fueron muy amables y excelente explicación ,........... .......
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Iris, ¡Qué alegría saber que tuviste una experiencia inolvidable con nosotros! 😊 Iván estará encantado de saber que su amabilidad y explicaciones hicieron del tour algo tan especial. Nos encanta acompañar a viajeros como tú en aventuras llenas de historia y buenos momentos. ¡Gracias por compartir tu experiencia y esperamos verte pronto en tu próximo destino!
Maria Evangelina Gervasoni
hace 1 mes - 5 (Experiencia positiva)
Excelente guía Iván!!!
gustavo eduardo sorrentino
hace 1 mes - 5 (Experiencia positiva)
Iván un fenómeno
Ari Gold
hace 1 mes - 5 (Experiencia positiva)
Carlos was an excellent tour guide for our trip to Girona and the Dali Museum
M “sogod”
hace 1 mes - 5 (Experiencia positiva)
Amazing experience, Sara as the guide and Gabriel as the driver made it an unforgettable experience
Gloria P
hace 1 mes - 5 (Experiencia positiva)
Just came back from the Montserrat tour with Lorena. She’s a wonderful tour guide. Pointed out a lot of interesting facts throughout the entire trip and was very patient and approachable with any questions that we may have.
Lucian - Marian Ciuche
hace 1 mes - 5 (Experiencia positiva)
Miguel Chávez
hace 1 mes - 5 (Experiencia positiva)
Una experiencia para recordarla todos los días. Nuestra guía Anna se ha pasado con su amabilidad. En todo momento ha estado abierta a responder nuestras dudas. No ha dejado de transmitir el conocimiento que posee. Ha sido muy divertido escucharla y nos ha hecho reír. Nos ha tocado el mejor de los climas y poder escuchar al coro me ha dejado con piel de gallina. El chófer Miguel Angel un experto para llevarnos y traernos con mucha seguridad.
Ana Alves
hace 1 mes - 5 (Experiencia positiva)
Experiência que vale muito a pena. A guia Anna foi extremamente simpática, numa excursão em inglês e espanhol, sempre preocupada com o bem-estar de todos e na partilha dos seus muitos conhecimentos. Recomendo assistir ao coro na basílica.
Ruston Traynham
hace 1 mes - 5 (Experiencia positiva)
Anna was heat, enjoyed the tour!
Sergio Gustavo Doctorovich
hace 1 mes - 5 (Experiencia positiva)
Exelente día en Monserrat, acompañados por Anna y Miguel Angel
Janice Brogan
hace 1 mes - 5 (Experiencia positiva)
Anna and Miguel Angel provided a wonderful trip to Montserrat. Anna was friendly and informative, in both English and Spanish!
Gon Ciavatti
hace 1 mes - 5 (Experiencia positiva)
Excelente Todo Valeria espectacular guia
Natalia Arrúa
hace 1 mes - 5 (Experiencia positiva)
Espectacular Valeria la super recomiendo su calidez y cuidado permanente hace la diferencia como guia Gracias por todo Valeria!!
Guille Guille
hace 1 mes - 5 (Experiencia positiva)
muy lindo el tour y completo, la guía valeria es una genia!
Ciavatti Juani
hace 1 mes - 5 (Experiencia positiva)
Valeria una genia
Laura Hazan
hace 1 mes - 5 (Experiencia positiva)
Sandra was a wonderful guide. Monserrat was even more beautiful than expected. Loved riding the cogwheel train
Leyla Khosrovpour
hace 1 mes - 4 (Experiencia positiva)
Kyaw Hong
hace 1 mes - 5 (Experiencia positiva)
Saana Kim
hace 1 mes - 4 (Experiencia positiva)
The air-conditioned bus takes you to the Montserrat and there 2 lovely guides, we got Sandra, and she was so positive and informative and great guide. You have also 2 options: to take cogwheel train or cable car up to the Basilica. The views were beautiful! You also get to taste 4 different liquers or get a bag of cookies. Def recommend☺️
EMESE TASI
hace 1 mes - 5 (Experiencia positiva)
Nagyon jól megszervezett út volt. Az idegenvezetőnk Sandra nagyon kedves és segítőkész volt. A busz kényelmes, és tiszta volt. Egyszóval minden szuper volt, mindenkinek ajánlani fogom.
Juan Pedro Morillas Regalado
hace 1 mes - 5 (Experiencia positiva)
Nuestra visita a Montserrat con Juliá Travel ha resultado una genial experiencia... Muchas gracias a nuestras guías, Mariana y Sandra, que nos han ayudado a disfrutarla a tope... Y a Grabiel, el conductor, que ha guiado nuestro camino con buen tino...
Arianna Bianco
hace 1 mes - 5 (Experiencia positiva)
Miriana é stata molto gentile e divertente! Ci ha spiegato tutto molto bene e fatto godere a pieno questa esperienza!
Daria Tumash
hace 1 mes - 5 (Experiencia positiva)
Alex Nisbet
hace 1 mes - 5 (Experiencia positiva)
Mirjana was a very friendly and informative tour guide!
geraldine alvarez mardones
hace 1 mes - 5 (Experiencia positiva)
Viviana y Sandra: excelente tour
Selene Yip
hace 1 mes - 5 (Experiencia positiva)
Hello, Anna is a great guide. She is professional, and present. My family enjoyed the day a lot.
Catherine Rose
hace 1 mes - 5 (Experiencia positiva)
Anna was a phenomenal tour guide and Jordie was a wonderful driver. The bus was very comfortable and safe. Highly recommend this tour to anyone wanting to get the most out of their visit to Monstserrat! The Escolania (boys choir) is a must see--tickets sell out quickly. Cheers from Oregon! ❤️🐸☮️✊️🇺🇦 P.S. to find the Juliá office, come down from street level (-1) and cross the big bus parking lot to the other side. The tour offices are might be blocked from view by parked buses.
INNSW
hace 1 mes - 5 (Experiencia positiva)
Anna was amazing so insightful. Highly recommended
janet juan
hace 1 mes - 5 (Experiencia positiva)
Great experience with our tour guide Anna and driver Jordy. Thanks for making our Montserrat trip memorable. From: Ces,Janet, Lea and Annik from the Philippines (Oct 22, 2025)
Fadia Ibrahim
hace 1 mes - 5 (Experiencia positiva)
It was a great experience! Anna did a perfect job explaining and monitoring. She made the trip very pleasant also the driver Jordi is a perfect driver. We enjoyed every minute
Deborah Denise Leal Rigonatto
hace 1 mes - 5 (Experiencia positiva)
Um bom passeio, todos muito agradaveis . Nossos guias Ana e Ivan foram muito atenciosos.
Andrew Park
hace 1 mes - 5 (Experiencia positiva)
Jordy and Anna provided a fantastic tour. Informative and enjoyable!
sofia Korelskaya
hace 1 mes - 5 (Experiencia positiva)
Camila Velez Leé
hace 1 mes - 1 (Experiencia negativa)
Worst agency ever. They left all of their clients and didn't even answer the phone. An entire bus full of people, how can a driver not even ask? We were at the meeting point since 6:30pm and the time was suppose to be 7pm. Everyone had to pay for a public bus to come back to Barcelona. Close to 20€. This is very unprofessional.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Camila, We’re sorry for the inconvenience you mentioned. After reviewing our records, the pickup was carried out at the scheduled time, and some passengers did return to Barcelona on board our bus. Please don’t hesitate to contact us through your travel agency or the website where you made your booking, and we’ll be happy to send you the GPS track showing the bus’s departure time from PortAventura. At the same time, we’re currently assessing what might have caused you to miss the return trip. As a gesture of goodwill, we will proceed with a partial refund for the transportation service. Sincerely, Julia Travel Customer Service
Ian Yoshio
hace 1 mes - 1 (Experiencia negativa)
We did a tour to Portaventura, coming from Barcelona and when we were about to come back, the driver left all the people there, everyone was there 30 minutes before. Novody came to talk to us. We all tried to call the agency, but nobody answer. Everyone had to pay for the public bus to come back to Barcelona. Some people even hadn't cash to pay for it. This is unacceptable. You will refund us or Ill go to the police.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Ian, We truly regret the inconvenience you experienced. According to our records, the return transfer took place at the scheduled time, and several passengers were able to return to Barcelona with our bus as planned. If you wish, you can contact us through your agency or via the website where you made your reservation, and we will provide you with the GPS tracking so you can verify the exact departure time from PortAventura. We are also looking into the situation to understand why you were unable to travel back with us. As a gesture of goodwill, we will issue a partial refund for the transportation service. Sincerely, Julia Travel Customer Service
Patrick Rothkopf
hace 1 mes - 5 (Experiencia positiva)
Ivan war ein sehr guter Guide mit sehr vielen Informationen! Auf alle Fälle den Preis wert!
Carboy Descot
hace 1 mes - 5 (Experiencia positiva)
Amazing tour! Thank you to our Amazing and wonderful tour guide Valeria!
Alejandro Torrez
hace 1 mes - 5 (Experiencia positiva)
Muchas gracias Iván fue una hermosa experiencia muy profesionales valió la pena 5 estrellas me boy súper happy desde South Carolina usa
Victor Hébert
hace 1 mes - 5 (Experiencia positiva)
Ivan+valeria
Walter Santos
hace 1 mes - 5 (Experiencia positiva)
Fantastic
Tanya Hsu
hace 1 mes - 5 (Experiencia positiva)
Had a great tour to Montserrat with welcoming Sarah and Jordi! The tour guide and introduction on the history were very extensive and informative. Would highly recommend the tour!
Moni L.
hace 1 mes - 5 (Experiencia positiva)
Es war ein sehr schönes Erlebnis mit einer sehr guten Reiseleitung.
陳小美
hace 1 mes - 5 (Experiencia positiva)
Thank you Sarah and Jordi for giving us a good time in Montserrat.
Agnese Davia
hace 1 mes - 5 (Experiencia positiva)
Lynelle Dacumos
hace 1 mes - 5 (Experiencia positiva)
Had a great time at Montserrat. Thanks to Evan for being such an amazing and very helpful tour guide!
vivek sukumar
hace 1 mes - 5 (Experiencia positiva)
Had a great trip to Monteserrat. Carlos was a great guide. It was great fun.
Francisco Jr. Tan
hace 1 mes - 5 (Experiencia positiva)
Karen Edelman
hace 1 mes - 5 (Experiencia positiva)
A really great way to get your feet wet in Barcelona and get a sense of where you want to go. Our guide Valeria was wonderful!
SU Moon
hace 1 mes - 5 (Experiencia positiva)
robert verginia
hace 1 mes - 5 (Experiencia positiva)
Valeria was an exceptional guide.
Paul Crowdy
hace 1 mes - 1 (Experiencia negativa)
We booked tickets for a hop-on hop-off bus in Barcelona through Julia travel. Our plan depended on clear pickup and return times, as we had a cruise ship to catch. The company could not guarantee these times, so we could not use the tickets without risking missing our ship. We immediately contacted them to request a refund, since they were unable to provide the service as advertised. They refused, even though the issue was on their side — not ours. I would not recommend booking with this company if you’re on a fixed schedule or need reliable service times. Other travelers should be aware that refunds are not honored even when the company cannot deliver what was promised.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Paul, It saddens me to learn that you were not satisfied with the bus service, Please note that Barcelona City Tour is a hop on hop off, frequency is aproximated as it depends on traffic conditions and might be affected by causes out of our control as events taking place in the city such as the demonstrations in the past weekend. The affectactions were published on the official website, as well as on the stops signs. The service was available with some stops unavailable at times. I would like to inform you that the Cancellation Policy is also published on the official website and can be checked before completing any purchase. Best regards
Richard Bruce
hace 1 mes - 5 (Experiencia positiva)
We took the Girona, Figueres & Dali Museum tour today and Sandra our guide from Julia Travel was fantastic, very knowledgeable and made the trip really fun and informative. Loved the Game of Thrones references and also some insider knowledge about the Dalí and the museum. Highly recommended.
Rania Al Mardini
hace 1 mes - 5 (Experiencia positiva)
Valeria was amazing she is really a star she made the trip super educational and fun ❤️😍
Lynn Epstein
hace 1 mes - 5 (Experiencia positiva)
Sandra was wonderful! Fun and full of information. Very friendly. We especially enjoyed the trip to Girona — a must see if you’re into history or Game of Thrones :)
Vithal Sawant
hace 1 mes - 5 (Experiencia positiva)
We did the Montserrat half day tour with Carlos and Juan.The tour was fantastic, we had wine tasting & tickets to the Temple included. Bus arrangements were good and we also had the Cogwheel train experience. Carlos was fantastic and his story telling ability is great. He also thought us few Spainsh & Catalonian words. 100% recommend.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Vithal, Thank you for sharing your experience with us! 😊 We’re thrilled to hear you had such a fantastic time on the Montserrat half-day tour with Carlos and Juan. The combination of wine tasting, the cogwheel train ride, and visiting the Temple certainly makes for a memorable adventure—and it’s great to know Carlos’s storytelling and fun language tips added an extra touch! We truly appreciate your recommendation and hope to welcome you back on another journey soon!
Regina L
hace 1 mes - 5 (Experiencia positiva)
We took the Sagrada Familia tour and our guide Marta was wonderful. The way she explained everything was very clear and thorough. Thanks to this tour I have a better understanding and appreciation for the Sagrada Familia. A MUST when in Barcelona
Kelly van Gameren
hace 1 mes - 5 (Experiencia positiva)
Conchi S G
hace 1 mes - 5 (Experiencia positiva)
Nos ha gustado mucho y Sara es una excelente guía
Marilyn Rickman
hace 1 mes - 5 (Experiencia positiva)
Sara was amazing
Trish B
hace 1 mes - 5 (Experiencia positiva)
Sara was incredible!!!!! What an amazing tour!
Alberto Zeitune
hace 1 mes - 1 (Experiencia negativa)
Pagué una excursión hace 3 meses. Dos días antes CANCELARON LA EXCURSIÓN DE FORMA ARBITRARIA!! perjudicàndome sin importarles el turista cliente!! No indican WhatsApp, por lo que no puedes reclamar de forma dinámica. Sugiero no contactar ni contratar esta empresa
Janet Koncz
hace 1 mes - 5 (Experiencia positiva)
Alberto and Sarah were amazing guides. Gabrielle excellent driver
Patrick Hiser
hace 1 mes - 5 (Experiencia positiva)
Miri was our guide during our trip to Montserrat on 10/15/25. She was excellent! She was very friendly and shared important historical information about the places we were visiting. She also gave us dinner recommendations. We tried one of them and it was a fabulous meal and location!
linda trent rollins
hace 1 mes - 5 (Experiencia positiva)
Anna is AMAZING!! She is very kind and funny! Very helpful. Can't wait to see her again.
Hiren Talia
hace 1 mes - 1 (Experiencia negativa)
We very very excited for the tour and specifically booked COG-WHEEL train option. At the reception also, I mentioned the same to the lady. Upon reaching there we were told that we were in cable-car group and it cannot be changed now. If you are booking this tour, at the reception desk take in written whatever is mentioned in your booking details, they often don’t check and shift you without asking.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Hiren, I regret you were not satisfied with our service, unfortunately without more information about your booking, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Elizabeth Vernet
hace 1 mes - 5 (Experiencia positiva)
Beautiful experience with the ladies at Montserrat
Wano Ark
hace 1 mes - 3 (Experiencia positiva)
Great and fun tour. It was worth it.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Wano, Thank you for your kind words! We're thrilled to hear you had a great and fun time on the tour — and that you found it worthwhile 😊 We hope to see you again on your next adventure! Best regards, Julia Travel Office
Anna Hovnanyan
hace 1 mes - 5 (Experiencia positiva)
Lorena our tour guide was so amazing. She explained everything in detail and made the trip very enjoyable!!
sekin
hace 1 mes - 5 (Experiencia positiva)
Lorena nuestra guía y Jordi nuestro chófer muy amables ,puntuales y explicaron a la perfección toda la información.
Rae Cox
hace 1 mes - 5 (Experiencia positiva)
Tour was amazing! Just wished the funicular had been running. However, the liquor tasting made up for that. 😉 Valeria, our guide, did an excellent job in English & Español. We were in good hands with our bus driver, Gabriel. We enjoyed the time to explore the beautiful grounds.
Julian Mitchell
hace 1 mes - 5 (Experiencia positiva)
Valeria was amazing. Wonderful tour and very informational.
Tony Karam
hace 1 mes - 5 (Experiencia positiva)
Great tour, Montserrat and the black Madonna are a must visit, Valeria our tour guide was simply amazing. Very experience and a wealth of knowledge. Strongly recommend
Jennifer Pierce
hace 1 mes - 5 (Experiencia positiva)
Angelica Pipos
hace 1 mes - 5 (Experiencia positiva)
O experienta deosebita. Sandra este super.
AJ Joubran
hace 1 mes - 5 (Experiencia positiva)
Sandra and Victor were great! Victor was a fantastic driver! Sandra was an amazing tour guide! Very knowledgeable with great advice and information and VERY funny! Love her humor. 10/10 would recommend her and this trip
Courtney
hace 1 mes - 5 (Experiencia positiva)
Sandra and Victor were amazing! I love Sandra's humor 🙂 very good experience!
Juan Antonio Montes
hace 1 mes - 5 (Experiencia positiva)
Víctor y Sandra
William Few
hace 1 mes - 5 (Experiencia positiva)
Malena was a very passionate and helpful. Would highly recommend for trips to Monsterat
Robert Indries
hace 1 mes - 5 (Experiencia positiva)
Malena was amazing, and Gabriel drove very well. The tour itself was great!
Lidia Clavijo
hace 1 mes - 5 (Experiencia positiva)
Excelente visita. Anna (la guía) y Gaby (conductor) super
Sergio Fasvie
hace 1 mes - 5 (Experiencia positiva)
Muy buena guia y chofer, tan Gaby y Anna muchas gracias, estuvo todo muy bueno
Alysa Delgado
hace 1 mes - 5 (Experiencia positiva)
Wi11 Buckley
hace 1 mes - 5 (Experiencia positiva)
Amazing tour. Easy pick up and drop off. Informative tour and guide. Montserrat is amazing! Thanks Anna Recommend a lot.
Veronica Drahos
hace 1 mes - 5 (Experiencia positiva)
Had a great time!! Anna and Gabi made the trip extra special. Highly recommend!
Marjorie Fin
hace 1 mes - 5 (Experiencia positiva)
Anna was a great tour guide, she’s very nice, energetic and shares her knowledge about the history of Montserrat. We appreciate her gesture on giving us a small souvenir of black madonna. Gabi our driver was on time and drove us safely.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Vithal, Thank you for sharing your experience with us! 😊 We’re thrilled to hear you had such a fantastic time on the Montserrat half-day tour with Carlos and Juan. The combination of wine tasting, the cogwheel train ride, and visiting the Temple certainly makes for a memorable adventure—and it’s great to know Carlos’s storytelling and fun language tips added an extra touch! We truly appreciate your recommendation and hope to welcome you back on another journey soon!
Joe Christenson
hace 1 mes - 5 (Experiencia positiva)
We enjoyed our half day trip to Montserrat. It’s a nice change of pace, and fascinating to see the beautiful sites and monastery. Our guide Anna and driver Gabi were great. Recommended.
Ellis Poon
hace 1 mes - 5 (Experiencia positiva)
Very helpful
Claire Bottini
hace 1 mes - 5 (Experiencia positiva)
Ivan (tour guide) and Gabriel (bus driver) were awesome! Ivan was very informative in both English and Spanish.
Yulia Kehayova
hace 1 mes - 5 (Experiencia positiva)
It was an amazing experience! Anna, our tour guide, was very knowledgeable and kind and made the tour very memorable :) Monserrat monastery is aust visit for anyone spending a few days in the region! The views are stunning. The journey there was also very comfortable and quick thanks to our awesome driver, Gabi ☺️☺️☺️ Thank you!
Yvonne S.
hace 1 mes - 5 (Experiencia positiva)
Gabby the driver was great and safe Anna was wonderful & knowledgeable so kind!!!! Thank you!!!
Mindaugas Tautavicius
hace 1 mes - 4 (Experiencia positiva)
Yvonne S
hace 1 mes - 5 (Experiencia positiva)
Wonderful tour with Gaby and Anna, very knowledgeable and informative!!! Very perfressional driver!!!
Tushar B
hace 1 mes - 4 (Experiencia positiva)
Good experience! Nice day tour from Barcelona.
Don Baker
hace 1 mes - 4 (Experiencia positiva)
Transportation was good, bus several bus seats did not recline correctly. Inside the monastery was good.
Nick Wilkinson
hace 1 mes - 5 (Experiencia positiva)
Excellent tour, everything well explained. Sandra was great as was Jorge the bus driver. Highly recommended.
Marc Sammak
hace 1 mes - 5 (Experiencia positiva)
Very interesting and insightful tour, especially with the guide Evan and the driver Kin!
Carol Barbour
hace 1 mes - 5 (Experiencia positiva)
Ivan was a fabulous guide for our Girona and Dali Museum day trip. Knowledgeable, friendly..highly recommend!
Clarice Acosta
hace 1 mes - 5 (Experiencia positiva)
Muito boa, Ivan é um ótimo guia e o lugar é lindo
Joey tan
hace 1 mes - 5 (Experiencia positiva)
Dr. Benjamin Glider PT, DPT
hace 1 mes - 5 (Experiencia positiva)
Ivan was a great tour guide, 5/5
Heidi A
hace 1 mes - 5 (Experiencia positiva)
Jessica was a fantastic guide. We were 2 families with a 13 & 10year old. Pace was great for them and we lucked out with perfect weather.
Christine Celestial
hace 1 mes - 5 (Experiencia positiva)
Jessica was awesome!!! The Montserrat tour was fun and very informative. Thanks Jessica for an unforgettable experience!
Sofia Laorden Guerrero
hace 1 mes - 5 (Experiencia positiva)
Jessika ha sido una guía fantástica, que ha hecho la visita muy amena y entretenida. Sin duda es una experiencia totalmente recomendada
Hank Bou
hace 1 mes - 5 (Experiencia positiva)
Love the tours. The guide was awesome and very knowledgeable
Tracy Hunter
hace 1 mes - 5 (Experiencia positiva)
Jessica and Nuria were excellent tour guides! They showed us many interesting sites throughout Barcelona and told many stories and shared facts that made our tour so enjoyable. Highly recommend. The walking tour, bus tour and cable car was an excellent combination to explore the city.
Katherine Brinkman
hace 1 mes - 5 (Experiencia positiva)
Our tour with Albert was one of the best tours we’ve ever had… Truly exceptional. His English is fantastic, his fun facts and pace were delightful, and he kept us laughing throughout. We would take a tour with him again!
Arron George
hace 1 mes - 5 (Experiencia positiva)
Valerie was a great guide, we really enjoyed the trip.
Lorena Victoria Parra
hace 1 mes - 5 (Experiencia positiva)
Imperdible! El tour al Montserrat y con nuestra guía de turistas Lorena, fue demasiado asombroso. La explicación de Lore fue muy clara, se tomaba el tiempo de atender nuestras dudas y siempre con una sonrisa. Recomiendo ampliamente tomar los tours por Julia Travel. Consideren llevar billetes chicos para las propinas! Lamentablemente nosotras teníamos uno de 100e y es demasiado difícil cambiarlos aquí.
Filipe Pereira
hace 1 mes - 4 (Experiencia positiva)
Muito boa a excursão guia Lorena muito simpatica e prestativa.Toda a história de Montserrat bem.contada recomento.
Violeta Gabriela Tatomir
hace 1 mes - 5 (Experiencia positiva)
We had guid Anna and the driver Andrei. They were amazing. Anna gave us a lot of information about Monserrat Monastery:: history, culture and places and the driver , Andrei is very professional when we went to Monserrat and came back from there. Thank you to both of you for amazing day.
Cheuk Shum Chung
hace 1 mes - 5 (Experiencia positiva)
Abhishek Andhare
hace 1 mes - 4 (Experiencia positiva)
Overall good experience. Transport vehicle was comfortable and guide was having detail knowledge of the things around . Montserrat excellent spot to spend a half day trip.
Matthew Mitera
hace 1 mes - 5 (Experiencia positiva)
Anna and Andreas were nice. Great English. Too much time standing around but things went well.
Emiliano
hace 1 mes - 5 (Experiencia positiva)
Ho prenotato un'escursione per mia madre e le sue amiche a Montserrat e ne sono rimaste entusiaste.
cristian yacyna
hace 1 mes - 5 (Experiencia positiva)
Muy buena elección el tour a Monserrat, Valeriana y jordi, espectaculares!!!
Pamela James
hace 1 mes - 5 (Experiencia positiva)
Vernessa Moody
hace 1 mes - 5 (Experiencia positiva)
Sandra was an excellent tour guide. She had the right level of energy and entertainment, while being patient with a large group. I will definitely recommend to friends and family.
LaToya Buford
hace 1 mes - 5 (Experiencia positiva)
Sandra was an excellent tour guide. She explained everything very well and assisted us through the entire tour. Very compassionate and personable. Miguel was a great driver and ensure we arrived and left our destination safely. Enjoyed the experience.
Valeria Sanchez
hace 1 mes - 5 (Experiencia positiva)
La explicación de nuestra guia SANDRA fue con mayúsculas, detalladamente cada detalle de la ciudad, lugares recónditos y con gran sentido del humor, de las mejores, y Miguel gran chofer
Latrice Lovelace
hace 1 mes - 5 (Experiencia positiva)
Sandra and Miguel were awesome!! I truly enjoyed the tour. Great job!
Vanessa M.
hace 1 mes - 5 (Experiencia positiva)
We had a great day! Tour was organized and on time. Valeria was knowledgeable and spoke to us on both English and Spanish. Super thorough tour. Graciassssss por todo! ;)
Arijit Ganguly
hace 1 mes - 5 (Experiencia positiva)
Sandra was amazing in guiding the tour. She was affluent in shifting between english and spanish to make all the passengers understand the guidance. Her knowledge on Montserrat was indepth and helped us understand the history and legend of the place properly 3 cheers for her
Sabrina Wilson
hace 1 mes - 5 (Experiencia positiva)
Guiselle Bertrand
hace 1 mes - 5 (Experiencia positiva)
Muy bien explicado y el recorrido fue eficiente e interesante
Christian Augello
hace 1 mes - 5 (Experiencia positiva)
Yamil Lucena
hace 1 mes - 5 (Experiencia positiva)
El tour a Montserrat con Julia tours y nuestra guia Lorena fue espectacular. Lorena nos brindo mucha informacion e hizo de la experiencia una muy amena. Se las recomiendo!
Sandra I Rodriguez Carreras
hace 1 mes - 5 (Experiencia positiva)
Fue una magnifica experiencia. Nuestras guias se mostraron en todo momento atentas y extuciastas .El chofer Gabriel muy amable. Las guias Valeria y Mariana muy adorable y con mucho conosimiento.
J E
hace 1 mes - 5 (Experiencia positiva)
We went to Montserrat for the first time today Oct 8th, 2025, during our first trip to Spain. We were lucky to have Ivan as our guide! Ivan made this a relaxing and thoroughly enjoyable experience. By allowing free time between the tour sessions, that really brings a lot of value to the trip by being able to explore stores and all around the area. Ivan was also very respectful and answered several people's questions and concerns. Thanks Ivan and Julia's travels!
Eric Beauchamp
hace 1 mes - 5 (Experiencia positiva)
Valeria and Mariana fueron muy amables y pacientes. Estamos muy agradecidos.
Jossu
hace 1 mes - 5 (Experiencia positiva)
Our tour guide Ivan was very accomodating and fun
Rodrigo García De León
hace 1 mes - 5 (Experiencia positiva)
Valeria fue increíble! Muy amable, paciente y cálida! Nos dio la explicación detallada de todo y en general una excelente experiencia. Recomendado!
thomas hoang
hace 1 mes - 5 (Experiencia positiva)
We took the trip to Montserrat from Barcelona by Julia on October 8, 2025 and it was great, better than our expectations. The bus ride was smooth, the train ride was nice, the view was amazing. Overall it was a great experience. The tour guide Ivan was pleasant, knowledgeable about the monastery and guided the group well.
Megzy Jeffs
hace 1 mes - 5 (Experiencia positiva)
Ivan was a wonderful guide - passionate, knowledgeable, funny and easy to listen to. Would highly recommend this tour!
Chris Griffin
hace 1 mes - 5 (Experiencia positiva)
Fabulous Ivan looking after us taking us to Montserrat very friendly and knowledgeable
Maria
hace 1 mes - 5 (Experiencia positiva)
Iván was amazing !!! Super informative and great guy
Dianne O'Neill
hace 1 mes - 5 (Experiencia positiva)
Ivan was fantastic! Really knowledgeable and a pleasure to be around! Thank you!
Karen Colby
hace 1 mes - 5 (Experiencia positiva)
Ariana and Ivan are excellent guides!
Kaleda Kama
hace 1 mes - 5 (Experiencia positiva)
It was an excellent tour. Ivan was very knowledgeable. Would highly recommend doing this tour.
Amanda Salman
hace 1 mes - 5 (Experiencia positiva)
Ivan is a great tour guide! He cares about his job and is very passionate. That made all the difference. Keep it up!
Lynda Rousseau
hace 1 mes - 5 (Experiencia positiva)
Miri was our guide and she gave us a great overview of the city on this tour!
WILL MOORE
hace 1 mes - 5 (Experiencia positiva)
Miri😍
Hemalkumar Patel
hace 1 mes - 5 (Experiencia positiva)
Mariana is so very humble and has a lot of information about the tour..truly recommend her. Very good experience with Julia travels.
Jon Bjarne Bø
hace 1 mes - 4 (Experiencia positiva)
Valarie Ross
hace 1 mes - 5 (Experiencia positiva)
aline dias
hace 1 mes - 5 (Experiencia positiva)
Guide Ivan was perfect! attentive and respectful!
Luca Ostini
hace 1 mes - 5 (Experiencia positiva)
Very special thanks to our guide Miri for the interesting trip to Montserrat!
María Luz Luna
hace 1 mes - 5 (Experiencia positiva)
Valeria una genia, amable, paciente, resolutiva. Jordy su compañero ideal. Gracias!!!
Myrian Bernardi
hace 1 mes - 5 (Experiencia positiva)
Buena atención de Valeria y Jordi
Wanda Torres
hace 1 mes - 5 (Experiencia positiva)
Gracias por esta excelente experiencia!
Mrs.B
hace 1 mes - 5 (Experiencia positiva)
Very good experience. Valeria is really good tour guide and always smiling
MARIA AMELIA MELCHOR RODRIGUEZ
hace 1 mes - 5 (Experiencia positiva)
Excelente viaje a Monserrat. La Guía Male nos dio una extraordinaria explicación con todos los puntos de interés dentro del Monasterio y la Iglesia. Muy amena su plática, recomendamos el tour con ella. De México 🇲🇽
Lucia Bonifetto
hace 1 mes - 4 (Experiencia positiva)
Excelente el servicio de los micros, y nuestra guía Caroline para el Tour BRC Highlights fue muy amable y dulce a la hora de explicar y dirigirse a nosotros para las indicaciones o para responder preguntas. Lo mismo para nuestra guía Daniela en el Tour por Toledo. Lo único negativo fue que mi radio para escuchar el tour de Toledo no funcionaban muy bien, porque tenía mucho ruido y además entraba mucho el sonido externo. Buenas organización en general de Julia.
Liz Ruiz
hace 1 mes - 5 (Experiencia positiva)
Lo ame, desde el trato con los guías, Sandra y el chofer Gabriel, pero cuando subes la montaña ya no lo olvidas jamás, es perfecto, hermoso por todas partes, tranquilo, seguro y muy impresionante
Sylvia Allen
hace 1 mes - 5 (Experiencia positiva)
This was a great experience! Made even better buy our excellent Guide Sandra and our bus driver Gabriel Will recommend to our friends!
Dror Marom
hace 1 mes - 5 (Experiencia positiva)
The trip to Montserrat was wonderful! Not too short and not too long. Sandra was a great guide. We enjoyed it a lot.
Надежда Шаповал
hace 1 mes - 5 (Experiencia positiva)
Grazie a Gabriele e Alessandra per la bellissima giornata
Bonita Carpenter
hace 1 mes - 5 (Experiencia positiva)
Great safe drive. Valuable information and knowledgeable. Accent was a little hard to get on some but greatful for the positive experience and opportunity. Penny and Bonita Nova scotia , Canada 🇨🇦
Reinis Persidskis
hace 1 mes - 5 (Experiencia positiva)
Maja ilić tomaš
hace 1 mes - 5 (Experiencia positiva)
Gabriele and Sandra were excellent!!
Tanja Bogovic
hace 1 mes - 5 (Experiencia positiva)
Gabriel and Sandra were excellent 👍
Tati Lahmann
hace 2 meses - 5 (Experiencia positiva)
Espectacular paseo!! Un lugar impresionante con la atención de Jessica, lo recomiendo muchisimo!! Saludos de Costa Rica
James Akins
hace 2 meses - 5 (Experiencia positiva)
Sandra was our guide. Her knowledge was impeccable and her energy perfect for uplifting the group. My wife and I were visiting from U.S. Texas we were impressed and very pleased with the promptness of the bus service as well, great tour and great guide. Thank you so much!
linda smith
hace 1 mes - 5 (Experiencia positiva)
My visit to Montserrat was fantastic & amazing. Our tour guide Sandra was awesome and so knowledgeable. Most importantly was to see the Black Madonna statue. Love this tour will be back
黃于嵐
hace 1 mes - 5 (Experiencia positiva)
Amanda Thompson
hace 1 mes - 5 (Experiencia positiva)
Anna and George were wonderful!! Highly recommend!
Shelly TU
hace 1 mes - 5 (Experiencia positiva)
Had an amazing day with Julia Travel! Everything was smooth and well arranged. Our tour guide was super nice.
Kassandra Pierre
hace 1 mes - 5 (Experiencia positiva)
Valeria was excellent! So knowledgeable and I appreciated how she did not rush us through the sites. Amazing tour!
Béla Endrődi
hace 1 mes - 5 (Experiencia positiva)
Professional guide, very friendly, very careful about the group. Geordi is great driver either.
Mohini Gifford
hace 1 mes - 5 (Experiencia positiva)
So amazing, Jordi and Anna have been brilliant! This tour is highly recommended for travelers interested in both Catalan tradition and breathtaking scenery.
Erzsébet Grósz
hace 1 mes - 5 (Experiencia positiva)
Great tour with excellent guide.
김양래
hace 1 mes - 5 (Experiencia positiva)
jordi anna both were wonderful. the content was just what we were looking for. 현지분들이 가이드해줘서 더 빠르게 잘다녀왔습니다
Charlie Chao
hace 1 mes - 5 (Experiencia positiva)
Kathy Bernales
hace 1 mes - 5 (Experiencia positiva)
Anna was very personable and was very thorough. Explained everything and mades sure we didn’t miss anything. Jorgi was a very gentle and safe driver. 100% recommend them both!
Mahesh Shah
hace 1 mes - 5 (Experiencia positiva)
Angel Franco
hace 2 meses - 5 (Experiencia positiva)
Nuestra guia Sara y el chofer fueron espectaculares
Lalitha Nandhin
hace 2 meses - 5 (Experiencia positiva)
Highly recommend, kim great driver and sara amazing host/guide. Quite a rocky magical experience. We also happened to see performance of human tower performance. Amazing.
Miguel Rodriguez
hace 2 meses - 5 (Experiencia positiva)
Amazing tour of Montserrat. Very well planned and insightful. Very friendly and funny host. It was a nice mix of guided and self paced. Highly recommend!
CAROLINA VELEZ
hace 2 meses - 5 (Experiencia positiva)
Excelente tour, muy bien organizado y nuestra guía entusiasta y con un excelente manejo de tiempo (Sara). Volvería sin pensarlo.
Hetty Sissons
hace 2 meses - 5 (Experiencia positiva)
Fantastic tour with Antonio and Ivan!!!
meyarutchelvan Purushothaman
hace 2 meses - 5 (Experiencia positiva)
Thank you Kim and Sara , the trip to montserrat was great, enjoyable ride and wonderful host with lot of information. Highly Recommend
Daniel Fuentes
hace 2 meses - 5 (Experiencia positiva)
Ivan y Antonio los mejores
Chris Tuohy
hace 2 meses - 5 (Experiencia positiva)
Albert was great. Very informative!
Rebecca Sullivan
hace 2 meses - 5 (Experiencia positiva)
We had a fantastic tour with Valeria to Montserrat. She was informative, kind and incredibly patient with a large group. The only disappointment for us was that the free time certainly did not allow for us to do both of the audiovisual experience and the tasting. We were some of the first in the group through the Basilica and are fast walkers so it wasn’t due to pace. When we got to the AV experience they told us it only started at 6pm and was a 20min experience which we decided was cutting it too fine to get back to the bus by 6.30. While unfortunate to miss the AV show, this was no reflection of Valeria’s great tour, but is perhaps a consideration for Julia Travel to extend the tour time by 30 mins to allow for both the activities to be done.
Carlos Morales
hace 2 meses - 5 (Experiencia positiva)
Ivan Excelente!!! La pasamos Espectacular contigo.
Shivapriya Manishankar
hace 2 meses - 5 (Experiencia positiva)
Ivan has done a brilliant job
NEHA RAJGOPAL
hace 2 meses - 5 (Experiencia positiva)
Marina
hace 2 meses - 5 (Experiencia positiva)
I took a tour with Julia company to Girona and Dali Museum. It was a great experience! Sara was excellent tour guide! I highly recommend to take tours with her. Julia Tours was very helpful to reschedule my original tour for another day. Thank you so much!
Ernesto Torres
hace 2 meses - 5 (Experiencia positiva)
Excelente tour, buena organización y la guía Lorena, muy amable, paciente y bien documentada.
Geetha Giridhar
hace 2 meses - 5 (Experiencia positiva)
Ahmet Burak AKBAŞ
hace 2 meses - 5 (Experiencia positiva)
Fantastic guide.
Dalendra Bijoux
hace 2 meses - 5 (Experiencia positiva)
Muy buena experiencia y Carolyn como Guía y Tony como chofer excelentes
Muhsin Bilsel
hace 2 meses - 5 (Experiencia positiva)
Efsane bir deneyimdi
Jennifer Arges
hace 2 meses - 5 (Experiencia positiva)
Sandra was fantistic!
Julian Arges
hace 2 meses - 5 (Experiencia positiva)
Sandra is very nice!!
Cettina Accetta
hace 2 meses - 5 (Experiencia positiva)
Valeria was absolutely fanatic and so helpful. She is a wonderful guide and person. Thank you very much. 🌟
Fabiana Herrera
hace 2 meses - 5 (Experiencia positiva)
Muy bien explicado , excelente experiencia con Valeria , conociendo Barcelona
John Maanum
hace 2 meses - 5 (Experiencia positiva)
Really nice walking tour of Barcelona. Our guide Valeria was very good at describing all the historical building and some historical facts. Highly recommended.
Nelly Elisabet Rasgido
hace 2 meses - 5 (Experiencia positiva)
Владислава
hace 2 meses - 1 (Experiencia negativa)
У нас был оплачена поездка в порт авентура. Мы пришли и нам сообщили что ее не будет. Просто худший сервис в моей жизни. Привезти ребенка на день рождение в Испанию в этот парк и остаться с ничем.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear ВЛАДИСЛАВА Пантелеймонова, We are sorry for the disappointment you experienced. Please note that the cancellation of the PortAventura tour was communicated on September 23rd to the agency where you booked the tour. We regret that this information did not reach you in time.On the other hand, we can confirm that your travel agency has already processed the refund for the service. Once again, we apologize for the inconvenience caused and hope to have the opportunity to welcome you on a future experience. Sincerely, Julia Travel Customer Service
lisa Trapenberg
hace 2 meses - 5 (Experiencia positiva)
Kamil Skomro
hace 2 meses - 5 (Experiencia positiva)
Miriam is very knowledgeable about everything on Montserrat, talks about it with energy and definitely wants to share vibes of Barcelona with visitors. Also very helpful with sharing her fav food places( though not tested them yet) 😉
Ken McIntosh
hace 2 meses - 5 (Experiencia positiva)
Jenjen Val
hace 2 meses - 4 (Experiencia positiva)
Our Driver Georgy, took us safely to Montserrat. Sandra, our guide was nice with us and had help our group see the Black Madonna early. I went up the mountain to a small house. Thank you guys, I had a nice time.
Gene Sacco
hace 2 meses - 5 (Experiencia positiva)
Sandra was Pleasant, very informative, knowledgeable, interesting and fun!! Lots of energy and you can feel the love she has for Montserrat and Catalonia which makes our experience the best! Lorraine and Gene Sacco Thank you!
Leeanne W
hace 2 meses - 5 (Experiencia positiva)
Great tour, Sandra was very informative and interesting and Jordie our driver delivered us safely to and from our tour very professionally. Great day at Montserrat.
Maria Roldan
hace 2 meses - 5 (Experiencia positiva)
Sandra es increíble, nos explicó todo súper bien y fue muy paciente con las personas mayores
Maria América Romero Rodríguez
hace 2 meses - 5 (Experiencia positiva)
Una visita maravillosa gracias a Sandra la guus y a Jordi el conductor
Neila Darrough
hace 2 meses - 5 (Experiencia positiva)
It was a very informative and interesting tour both Sandra our guide and Jordy the driver were exceptional. Very glad we came on this tour.
Ed Mendoza
hace 2 meses - 5 (Experiencia positiva)
Sandra was very nice and knowledgeable. The driver is good as well.
Stefani Smith
hace 2 meses - 5 (Experiencia positiva)
Very good tour. Nice, knowledgeable guides.
A MG
hace 2 meses - 5 (Experiencia positiva)
Muy bello lugar
Letty Shaw
hace 2 meses - 5 (Experiencia positiva)
Well organized! Excellent guide (Miri).
Intesh Chooah
hace 2 meses - 5 (Experiencia positiva)
Miri and Driver Georgie ensured we had a pleasant trip to Montserrat. The bus was comfortable too.
Ahmed Mohamed
hace 2 meses - 5 (Experiencia positiva)
My visit to Montserrat Mountain and Monastery was truly a magical experience. The place combines the beauty of nature with the richness of history and spirituality. The majestic mountains with their unique shapes give a sense of peace and awe. I would like to give special thanks to our tour guide Louran for her great effort. Thanks to her clear explanations and genuine care, we enjoyed every moment and discovered fascinating stories behind this remarkable site. Honestly, it was a wonderful trip, full of beauty, culture, and unforgettable moments. I highly recommend visiting Montserrat to anyone coming to Catalonia.
Alberto Saul
hace 2 meses - 5 (Experiencia positiva)
Excelente todo, de lo mejor en este viaje. Las guías Valeria y Jessica estupendas-! Y el conductor un crack! No se pierdan este tour a Montserrat! Con Julia tours!
vivek bs
hace 2 meses - 5 (Experiencia positiva)
The tour to montsserat was excellent and our guide Valeria was very knowledgeable.. had a gr8 time
Giridhar S
hace 2 meses - 5 (Experiencia positiva)
Valariea was an excellent guide and her commentary was very excellent and interesting.
Laura Isa
hace 2 meses - 5 (Experiencia positiva)
Valeria und Jessica haben eine super Tour nach Montserrat gemacht. Super lieb, ganz viel erklärt. Am liebsten hätten wir noch mehr Zeit vor Ort gehabt, die Zeit von eineinhalb Stunden war etwas Knapp.
J. Sebastian
hace 2 meses - 5 (Experiencia positiva)
Viajamos con Lorena a visitar Monserrat. Fue esplendida como guía y como persona. Seguramente volveremos a prenotar con Julia Tour como agencia de viajes. Muchas gracias. Sebastian y Arianna
rachelgaskin78
hace 2 meses - 5 (Experiencia positiva)
Miri was the best
Michele Locampo
hace 2 meses - 5 (Experiencia positiva)
Our family had a wonderful time visiting Monserrat and our tour guide Anna was fabulous very informative, she knows her stuff. Anna is very friendly and has a very bubbly personality which we liked. George is also a fantastic driver, safe and provided us with a smooth drive. Thank you both for this lovely experience, highly recommend this tour.
Bing Nunez
hace 2 meses - 5 (Experiencia positiva)
We loved this tour. Anna was our guide and Jordi was the driver. Organized, smooth and on time.
Jamie Ng
hace 2 meses - 5 (Experiencia positiva)
Good trip with Anna and Jordi with a trip to Santa Maria de Montserrat Abbey.
Sheng-Yong Niu
hace 2 meses - 5 (Experiencia positiva)
Tomas Janušauskas
hace 2 meses - 5 (Experiencia positiva)
Awesome. Nice trip. Beautiful view. Tomas & Laura.
Juan Ignacio Anghileri
hace 2 meses - 5 (Experiencia positiva)
Excursión a Monserrat muy completa. Nuestra guía Anna y nuestro chófer Jordi fueron excelentes, recomendable.
mel cyric sasing
hace 2 meses - 5 (Experiencia positiva)
The trip was well organised. We had Enough time to see and experience monserrat. Thanks to our wonderful tour guide anna and driver geordi. They take good care of all of us. I recommend this tour much🙂
Sandra Harrison
hace 2 meses - 5 (Experiencia positiva)
Very friendly and informative. Jorge was a fantastic driver and Ana looked after our group. Her English was perfect. I would recommend this tour.
Maria Luisa Muriel
hace 2 meses - 5 (Experiencia positiva)
Hemos realizado la excursión matinal al Monasterio de Monserrat. Me ha parecido escepcional, nuestra guía era Anna que junto con Jordi hacen un muy buen equipo. Anna es una estupenda profesional tanto personal como intelectualmente ( un libro abierto) Recomendable al 100 por 100.
Mason behrens
hace 2 meses - 5 (Experiencia positiva)
Felipe Maragaño
hace 2 meses - 5 (Experiencia positiva)
Agendé vía Get Your Guide tour PM a Montserrat. Información clara y precisa. Adquisición de boletos simple y segura. Inicio puntual de la actividad. Excelente guía, muy buen manejo de español/inglés incluyendo transiciones (Jhon, o Joan, no estoy seguro). Conducción segura y puntual (Gabriel). Recorrido y actividades sin contratiempos, información útil y/o divertida en su entrega. Recomendable. Punto de inicio fácil de acceder por transporte público.
Jack Sullivan
hace 2 meses - 5 (Experiencia positiva)
What an incredible day!! Lorena was AWESOME...very personable and knowledgeable. Her passion for her country and the importance of the Black Madoona was impressive. Additionally, she madenherselfbavailabkenfor everything including Barcelona restaurants. Thanks Lorena - you made Americans happy that they were part of your tour!!
tom crane
hace 2 meses - 5 (Experiencia positiva)
Our Montserrattour guide, Lorena was absolutely fantastic. She answered all our questions and was very informative and was a delight to work with. Best tour we've ever been on. Thank you very much.
Alejandro Araiza
hace 2 meses - 5 (Experiencia positiva)
Uff! Lorena que buena guía! Súper amable y clara con sus explicaciones, gracias!
Victorino Corpuz
hace 2 meses - 5 (Experiencia positiva)
Our guide is very, very good and very knowledgeable about the site. MIRI is great. Very good looking as well
Gary Taggart
hace 2 meses - 5 (Experiencia positiva)
Guide was knowledgeable, friendly and very communicative. We highly recommend him.
John Fox
hace 2 meses - 5 (Experiencia positiva)
Jessica was great we loved this excursion.
Krissy Ferguson
hace 2 meses - 5 (Experiencia positiva)
Jessica was great!
PAULINA GUARNEROS REYNA
hace 2 meses - 5 (Experiencia positiva)
Un tour maravilloso por el guía Ivan, nos compartió datos muy interesantes sobre cada sitio, muy amable y transporte excelente.
Benjamin Greene
hace 2 meses - 5 (Experiencia positiva)
Sandra was absolutely fantastic. We learned a lot and she kept it fun and light-hearted
Alejandro Guarneros
hace 2 meses - 5 (Experiencia positiva)
Gran explicación y agradable el recorrido dado por Raul
Cynthia Lord
hace 2 meses - 5 (Experiencia positiva)
Valeria was great. She was very well informed and she was very kind. Great trip. Got to see and do a lot in 3 hours. Well worth it
Yovana
hace 2 meses - 5 (Experiencia positiva)
Sandra was a wonderful tour guide and provided clear details of the excursion. Had an excellent experience and will do it again when I come back to Barcelona. Thank you Sandra for a fabulous tour 🥰🥰🥰🥰🥰🥰
Maggie Y
hace 2 meses - 5 (Experiencia positiva)
Fiona Im
hace 2 meses - 5 (Experiencia positiva)
Sandra was very insightful and engaging! One of the best tour guides we have had this trip. I especially loved how passionate she was! Thank you!
nishal jugdish
hace 2 meses - 1 (Experiencia negativa)
Did a Montserrat tour on an afternoon. While going up the cogwheel train, the guide, whose name is Anna came to me and ask me if I was in her group. She shouted at me multiple times to ask the same question. I was confused why she was asking me this question while my ticket had already been checked before I boarded the train. This was very embarrassing. Definitely not the type of guide you would go to ask questions. I do not even know how she got her job.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear 622nishalj, Thank you for taking the time to write this review. It saddens me to learn that Montserrat tour didn't live up to your expectations, Regarding your comments about our guide, it is necessary to point out that we are surprised to read them, as she daily receives positive comments about her performance. We regret that you felt mistreated by her questions, but it is not uncommon to ask customers about their group. Sincerely, Julia Travel Customer Service
Lucie Bigras
hace 2 meses - 5 (Experiencia positiva)
We had a Great tour in Girona and Dali museum with Sandra D. on september 27.
Nina Magno
hace 2 meses - 5 (Experiencia positiva)
Guia maravilhosa esclarecendo tudo com muita simpatia e alegria.
Mona Garcia
hace 2 meses - 5 (Experiencia positiva)
Excelente guia Jonatan y conductor Jordi. Han hecho nuestro tour extraordinario. Explicación de informacion interesantes de Monserrat y su entorno
Nadia Cardenas Ditzel
hace 2 meses - 5 (Experiencia positiva)
Excelente tour con Valeria! Fue maravilloso recorrer Barcelona, el bus muy comodo, con aire acondicionado y excelente conduccion de Arbi!
Quratulain Syed
hace 2 meses - 5 (Experiencia positiva)
Immensely enjoyed the tour to Montserrat with the very knowledgeable and courteous guide Anna.
Yana G
hace 2 meses - 5 (Experiencia positiva)
Amazing tour guide. Valeria.. thanks for showing us Barcelona
Andrea Istenes
hace 2 meses - 5 (Experiencia positiva)
Ma egy fantasztikus kiránduláson vettünk részt Annával a montserrat hegyen. Anna az eddigi legjobb idenegvező akivel valaha találkoztam az uatásaim során. Mindenkinek ajánlom a Juliá travel által szervezet kirándulásokat.
Cathy King
hace 2 meses - 5 (Experiencia positiva)
We had a great experience with Jessica on the Montserrat day tour. Nice bus, great driver and great tour guide Jessica. Lovely ride on cogwheel train up the mountain. We enjoyed a lovely time at midday prayer hearing the boys choir in the basilica and seeing the black Madonna. We didn’t have a lot of time to wonder around or spend time in the church. An extra hour would have been nice but that’s just the way our timed entrances worked out. Such a magical place to see definitely worth going on the Julia’s travel tour to make the most of the day. Thank you!
Rosa De La Cruz
hace 2 meses - 4 (Experiencia positiva)
Jon Flynn
hace 2 meses - 5 (Experiencia positiva)
Sandra was an amazing tour guide, and the ride with Paco was perfect. 11/10, would recommend to anyone! We loved our time at Montserrat.
Bong Magsino
hace 2 meses - 5 (Experiencia positiva)
Nice ride with you Ivan. We’ve learned a lot!
Yohama Rodriguez
hace 2 meses - 5 (Experiencia positiva)
Hermoso lugar
Brenda McConnell
hace 2 meses - 5 (Experiencia positiva)
Had a wonderful tour today to Montserrat. Jordi, our driver, did a great job of getting us there and back safely. Anna, our guide, was very fun and informative! She gave us excellent suggestions about what to see during our free time after the tour was done.
Annie Salatyan
hace 2 meses - 5 (Experiencia positiva)
I had a wonderful visit to the majestic Montserrat today. The nature there is amazing, making it feel truly like a piece of heaven. Our tour guide, Anna, was fantastic—full of life, energy, and enthusiasm. She provided us with so much information. Thank you, Anna, for the exceptional experience! I would also like to thank our driver, Jordi, for ensuring that all of us stayed safe. Best of luck to both of you! 🥰🥰
Jagger Alvarez
hace 2 meses - 5 (Experiencia positiva)
He pasado una mañana espectacular! Gracias Anna Jordy por brindarnos tan lindo momento!
Eik Chu Yew
hace 2 meses - 5 (Experiencia positiva)
Very good experienced Tour Guide name Anna with very pleasant tour. 🥰
Dustin Howard
hace 2 meses - 5 (Experiencia positiva)
Guide Anna & driver Jordi were just wonderful. We had an amazing time. Anna’s knowledge was impressive, Jordi slowed down for picture taking from the bus!
Mohammed Alenezi 59
hace 2 meses - 5 (Experiencia positiva)
Very professional and anna and jordi were very delightful to have as tour guides
Jim Jacobson
hace 2 meses - 5 (Experiencia positiva)
Our guide, Anna was knowledgeable and very personable; driver Jordi did a great job
Trudi Larder
hace 2 meses - 5 (Experiencia positiva)
We had a great time on the tour with Anna and Jordi - Montserrat was fabulous and there were so many amazing views.
victoria johnson
hace 2 meses - 5 (Experiencia positiva)
Mariana was wonderful! Very kind and informative
MR
hace 2 meses - 5 (Experiencia positiva)
Sandra was a great guide! Thanks a lot!
Birju Tankaria
hace 2 meses - 5 (Experiencia positiva)
Sandra is amazing! Lovely tour. On time. With historical facts given by our guide.
Nelson Gonçalves
hace 2 meses - 5 (Experiencia positiva)
Muito boa a viagem a guia Sara e o motorista foram espetaculares. Recomendo vivamente.
maria parrado
hace 2 meses - 5 (Experiencia positiva)
James Moloney
hace 2 meses - 5 (Experiencia positiva)
Very leisurely tour up the mountain by bus then train to the monastery. Entry in to see the Madonna was well organised. Plenty of time to look around. Guide Sandra was excellent.
Fanni Kiss-Molnár
hace 2 meses - 5 (Experiencia positiva)
Németh Levente
hace 2 meses - 5 (Experiencia positiva)
Malou Angeles
hace 2 meses - 5 (Experiencia positiva)
Experience was magical. Montserrat trip is a must do in Spain. Went with Julia Travels, our guide was Miri who is knowledgeable and exceptional. I highly recommend.
Lisa Holder
hace 2 meses - 5 (Experiencia positiva)
Two Aussie couples wanting a hassle free trip to visit Montserrat. The coach was clean and very comfortable. The driver manouvered the mountain beautifully. Marianna was a very well spoken and very informative guide, offering lots of information not only of Monstserrat but local knowledge and tips. Highly recommend.
Bodo Wieland
hace 2 meses - 5 (Experiencia positiva)
Super Tour, nette Reiseleiterin zur Abtei Montserrat
Corina Wieland
hace 2 meses - 5 (Experiencia positiva)
Sehr empfehlenswerte Tour, Anfahrt mit dem Reisebus und der Zahnradbahn zur Abtei Montserrat mit Besichtigung der schwarzen Madonna. Ausführliche Informationen durch die Reiseführerin und genügend Zeit für eigene Erkundungen.
Shaun Crossland
hace 2 meses - 5 (Experiencia positiva)
Sandra was a great guide. My wife “D” and I enjoyed Montserrat very much. The views are amazing. Sandra’s knowledge was appreciated and keeping everyone punctual.
Zahraa Houghton-Rushdi
hace 2 meses - 5 (Experiencia positiva)
Fantastic trip to Monserrat. Really enjoyed every second of it. Sandra was a fantastic guide and very welcoming, knowledgable, and has a great sense of humour. Thank you so much!
Sheryll Robinson (Sheryll Robinson)
hace 2 meses - 5 (Experiencia positiva)
Sandra is a fantastic tour guide.
David McKinney
hace 2 meses - 5 (Experiencia positiva)
We had an excellent 🚞🚍tour to ⛰️Montserrat. Our guide was well spoken in English and Spanish, knowledgeable, and well prepared 📋. The tour was packed with minimal down time. We did the extra light show and toured the museum and gallery. There was just enough time to get back to the bus after the light 🌈 show. We did miss the barista and alcohol tasting experience, but we’re happy with our choices. ✅ Would do it again!
Meghan Kaucic
hace 2 meses - 5 (Experiencia positiva)
Great visit to Monserrat with Jessica!
Ruth Austin
hace 2 meses - 5 (Experiencia positiva)
m
hace 2 meses - 5 (Experiencia positiva)
Sarah S. Rodriguez
hace 2 meses - 5 (Experiencia positiva)
We really enjoyed the trip to Montserrat with Julia travel. Our guide was Ivan and he was great! It was so nice having a comfortable bus ride with a great driver as well. Ivan gave us great information and was very easy-going. We had free time to walk around after learning about Montserrat. We were lucky to have a beautiful sunny day and really enjoy Barcelona!
Tom Mauldin
hace 2 meses - 5 (Experiencia positiva)
Ivan and Miguel were great! Tour was wonderful great information.
Marie-Andrée Lavoie
hace 2 meses - 5 (Experiencia positiva)
Maritza Cortes
hace 2 meses - 5 (Experiencia positiva)
P L
hace 2 meses - 5 (Experiencia positiva)
Experienced, happy tour guide. I recommend this tour!
Martin Tran
hace 2 meses - 5 (Experiencia positiva)
Good experience with Sandra today! She had tons of good energy and really lighted up the mood despite it being an early Monday morning! Also kudos to Ivan who professionally handled the storm the day before that led to a cancellation of the tour!
Takuma Katsu
hace 2 meses - 3 (Experiencia positiva)
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Takuma, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Victor Mederos
hace 2 meses - 5 (Experiencia positiva)
Nos llevó Iván a Montserrat, excelente! Se complicó el acceso a la iglesia y supo manejarlo y resolverlo. Muy ameno.
Elvira Gontan
hace 2 meses - 5 (Experiencia positiva)
Fue un tour muy bueno a tiempo todo y la guia turistica muy preparada y profesional.
Micaela Scuri
hace 2 meses - 5 (Experiencia positiva)
Hermosa experiencia de paseo a Montserrat! Agradecemos a Sara y a Jordi que nos llevaron de Julia Travel, un viaje mágico a un lugar espectacular. Super recomendable!
Sand and Sea Design Company
hace 2 meses - 5 (Experiencia positiva)
Excellent tour!
Carlo Reyes
hace 2 meses - 5 (Experiencia positiva)
Their Montserrat tour was awesome. Our tour guide Valeria was superb!
David patu
hace 2 meses - 5 (Experiencia positiva)
Had an amazing time!! I recommend a visit there ASAP and have Julia as your tour guide as she is well spoken and understanding. She will wait for you before the bus leaves there and back. Just don't keep her waiting. It's unfair on her and the group.
William Bishop
hace 2 meses - 5 (Experiencia positiva)
Great tour with Marianna. She was delightful and informative.
Gauri Arora
hace 2 meses - 5 (Experiencia positiva)
Had a superb experience with Julia Travel's Montserrat tour. Everything was so smoothly handled, from the very start to the end. The tour guide we had was Miriana - a lovely, vivacious young lady who knew so much about every aspect of the tour - dates, history, culture, etc.. and also patiently attended to every query raised by the members of the group. Would highly recommend this tour and Miriana as your guide.
Judy Ross
hace 2 meses - 5 (Experiencia positiva)
The guides were excellent. They were informative throughout the tour. They made sure we understood the meeting points and at what time to assist the tour ran smoothly.
ZiggyBru
hace 2 meses - 5 (Experiencia positiva)
Valeria was an amazing tour guide with a very pleasant personality and well informed. She made the day memorable and fun. Thank you to Julia tours and our bus driver. ⭐️⭐️⭐️⭐️⭐️
Melody Aucamp
hace 2 meses - 5 (Experiencia positiva)
What an incredible tour. Valeria was wonderfully informative and made our trip such a pleasure. I highly recommend this tour.
Kerry Pasche
hace 2 meses - 5 (Experiencia positiva)
Visit was a bit rushed but guide was excellent
Jerome Horn
hace 2 meses - 5 (Experiencia positiva)
Espectacular el lugar así como las anfitrionas Lorena y Ana.
Priscila Maria
hace 2 meses - 5 (Experiencia positiva)
Ana e Lorena nos conduziram muito bem, com muita animação, informação e educação. Recomendo demais!!!
Tadeo Bonsignori
hace 2 meses - 5 (Experiencia positiva)
Muy buena experiencia, gracias a nuestra guía Valeria por el buen momento y tanto conocimiento
karyme Martinez
hace 2 meses - 5 (Experiencia positiva)
Aya Revita
hace 2 meses - 5 (Experiencia positiva)
Excellent driver and friendly tour guide.!
John Ryan Carmona
hace 2 meses - 5 (Experiencia positiva)
We love the tour! We will do it again!!Thank you!
carmen romero
hace 2 meses - 5 (Experiencia positiva)
Gracias gracias gracias, maravillosa experiencia Lorena siempre sonriendo y atenta a todos en el grupo. Uno de mis sueños se hizo realidad.
Saul Rivas
hace 2 meses - 5 (Experiencia positiva)
Kristen Keller-Clairmont
hace 2 meses - 5 (Experiencia positiva)
Loren was a wonderful guide, very knowledgeable and friendly! This was a great day trip, lots to see and explore and the ride there and back in the bus was cool and comfortable!
Mariel Sala
hace 2 meses - 5 (Experiencia positiva)
Valeria excelente!
BigHurt
hace 2 meses - 5 (Experiencia positiva)
Ivan our tour guide was great. Sergio the driver got us there and back safely. Montserrat was amazing. The check in process was a bit hectic but once completed the tour started of smoothly. Well done!
Karina Arancibia
hace 2 meses - 5 (Experiencia positiva)
Pasamos un grato momento con la guía de Valeria y Jordi al volante
Rima Karapetyan
hace 2 meses - 5 (Experiencia positiva)
I would like to commend guide, Anna, and driver, Luis, for their outstanding service during my tour to Montserrat on September 11th. Anna's expertise and engaging storytelling significantly enhanced our understanding and enjoyment of the site. She was professional, friendly, and incredibly knowledgeable. Anna, your knowledge and passion for the history and stories of Montserrat made the experience truly special and unforgettable. Thank you for your patience and for answering all my questions. Luis proved to be an excellent driver, his professionalism and safe handling of the vehicle on the mountainous routes were very much appreciated. Please pass on my thanks to them both. They are a great credit to your company. Sincerely, Rima
Shaun Johanson
hace 2 meses - 5 (Experiencia positiva)
Great tour! Bus driver Jordi did an excellent job getting us there and back. Valeria is very good at sharing her knowledge of Montserrat. Thanks
Susana Ramirez Sandoval
hace 2 meses - 5 (Experiencia positiva)
Hermoso lugar!! Nuestra guía Valeria fue excelente!!
Noah Aguilar (VLAD)
hace 2 meses - 5 (Experiencia positiva)
I recently had the pleasure of visiting Montserrat in Spain, and our guide, Nuria, truly made the experience unforgettable. She was energetic, knowledgeable, and very dynamic throughout the entire tour. Her passion and vivid descriptions brought the history, culture, and spirit of the mountain to life, perfectly complementing the breathtaking views all around us. If I could suggest one improvement, it would be to have a more detailed agenda. With so much beauty and significance in Montserrat, it’s easy to get carried away and miss out on certain experiences. Even so, the tour was deeply enriching, and I left with the strong feeling that there is still so much more to explore. This is definitely a must-visit destination, and I’m already looking forward to returning. Next time, I plan to take on one of the hikes to make the experience even more memorable. Thank you, Nuria, for making Montserrat not just a beautiful visit, but a meaningful one! Do you want me to make this sound more like a Google/Tripadvisor-style review (shorter, punchier, and star-rating ready), or keep it in this slightly longer storytelling format?
Darren Selberg
hace 2 meses - 4 (Experiencia positiva)
Lorena was a very good guide. Monserrat is beautiful and well worth the trip. The one thing they could do better is provide better instructions/directions on how/where to find the check in desk inside the bus terminal
Nik Dimitrievski
hace 2 meses - 5 (Experiencia positiva)
We had a fantastic tour. Miriam our guide was very pleasant, informative and gave a great experience. Recommend this tour to anyone!
Jordan Melinda Peckham
hace 2 meses - 5 (Experiencia positiva)
Miri was lovely! The perfect amount of time for the tour and very organized. Beautiful locale to visit.
alma anastas
hace 2 meses - 5 (Experiencia positiva)
Great Tour and great tour guide Loraina
Lucy Anastas
hace 2 meses - 5 (Experiencia positiva)
Excellent Thank you so much Lorena
Elisa Loria Rico
hace 2 meses - 5 (Experiencia positiva)
Taniese82
hace 2 meses - 5 (Experiencia positiva)
Jessica was very informative and friendly. Had a great time.
Ola
hace 2 meses - 5 (Experiencia positiva)
thank you Miri and Evan for the trip, Informations and your Kindness
Małgorzata Lusar
hace 2 meses - 5 (Experiencia positiva)
A great trip to Montserrat – well-organized, interesting content, and incredibly friendly guides, Miri and Ivan. We highly recommend this agency, especially these two!
Karol Lusar
hace 2 meses - 5 (Experiencia positiva)
Ivan born to be a guide. I highly recommend him.
Pratik Ingawale
hace 2 meses - 5 (Experiencia positiva)
The trip was wonderful and adventurous,Mr. Evan was our guide. He guided us very well and explained all the things interestingly. Thank you, enjoyed alot
Humberto Fernández
hace 2 meses - 4 (Experiencia positiva)
Excelente guia
Masafumi Fuse
hace 2 meses - 5 (Experiencia positiva)
thank you Sara and Jordi!!! I love Montserrat, history, MATO which is my favorite sweet in Spain, and your guide and drive. 🤩🤩🤩 I’ll try trash Mato to compare.🤣🤣🤣
Jun David
hace 2 meses - 5 (Experiencia positiva)
Great experience! 👍👍👍
Tanji Emmeni
hace 3 meses - 5 (Experiencia positiva)
The tour was excellent. Naria was personable and funny. The Uber driver dropped us off on the side of the station. Make sure you walk to the front entrance to find Julia Travel inside if the bus station.
Andres Sosa
hace 2 meses - 5 (Experiencia positiva)
Muy recomendable la excursión a Montserrat, Valeria es una genia!
Liyah Giovana
hace 2 meses - 5 (Experiencia positiva)
Amy Galvan
hace 2 meses - 5 (Experiencia positiva)
Nuria was wonderful! The cable car allowed for beautiful views!
Nina Šimovičová
hace 2 meses - 4 (Experiencia positiva)
Lorela bola veľmi mila, rozprávala zrozumiteľne a počkala nás keď sme meškali. Bol to veľmi pekny zážitok určite odporúčam, v cene bola aj ochutnávka likérov. Jedine mínus je malo voľného času a tak nestihnete pozrieť všetko.
Ľuboš Kovárik
hace 2 meses - 4 (Experiencia positiva)
It was really nice trip to Montserrat with John and Jessica. We had a nice tour guide but free time was a bit too short for exploring. We had a really nice time and John was really friendly and helpful. We recommend it
Gi
hace 2 meses - 5 (Experiencia positiva)
Muy agradable la experiencia del tour, bonito todo y nuestra guía Lorena fue una excelente guía, nos ayudo en todo y nos llevó a otro punto del tour para asegurarnos que todo esté en orden. Muchos saludos desde el temuco en el sur de Chile ❤️🩹
Lois Yardley
hace 2 meses - 4 (Experiencia positiva)
Sandra was excellent, fun and knowledgeable!
Salma Ibrahim
hace 2 meses - 5 (Experiencia positiva)
I had a very nice trip to the montserrat with Sandra the tour guide, she was very fun.
Dina Omran
hace 2 meses - 5 (Experiencia positiva)
Sandra was very nice, knowledgeable, fun and cheerful..
Sandra Teixeira
hace 2 meses - 5 (Experiencia positiva)
Hermoso lugar, Sandra excelente en sus explicaciones
Jakub Angel
hace 2 meses - 5 (Experiencia positiva)
Liuba Sergijenko
hace 3 meses - 5 (Experiencia positiva)
We went with tour guide Nuria to Montserrat and she was fantastic – genuine, funny, and so bubbly. She took great care of everyone, made sure no one got lost, and made the whole trip unforgettable. One of the best guides we’ve had ❤️
Patricia Schergat
hace 3 meses - 5 (Experiencia positiva)
Excelente nuestra guía Lorena
Mark C
hace 3 meses - 5 (Experiencia positiva)
Anna and Jordi were excellent. Anna’s enthusiasm was infectious, and just as importantly her knowledge and ability to communicate it without ever lecturing is exceptional. Great day, would recommend it to anyone NB maybe one hour more would have been great - a little rushed to get through the various options. Having said that it’s possible we just need to go to Monserrat again Cheers, Mark and Gill from Australia
Lea Habljak
hace 3 meses - 5 (Experiencia positiva)
BEATRIZ TASCON
hace 3 meses - 5 (Experiencia positiva)
Excursión a Montserrat 5/9/2025 El viaje muy placentero con la experta conducción de Jordi. Nuestra guía Anna maravillosa explicación. Muy profesional y preparada. Nos sentimos muy bien acompañados . Muy atenta a nuestras dudas. Muy agradecidos por toda la Excursión. Un lugar magnífico e imponente. Familia Bach de Monte Grande Provincia de Buenos Aires.
Joseph Morales
hace 3 meses - 5 (Experiencia positiva)
Estuvo increíble el tour, la explicación de Anna muy claro.
Neža Uršič
hace 3 meses - 5 (Experiencia positiva)
Michael Roberson
hace 3 meses - 5 (Experiencia positiva)
Anna and Jordi were amazing!
Bronwynn van Baalen
hace 3 meses - 5 (Experiencia positiva)
Had a great half day visit to Montserrat with our guide Anna and driver Jordi. The tour was well managed and we had an enjoyable experience. Thanks to Anna and Jordi.
Gabriel Lazo
hace 3 meses - 5 (Experiencia positiva)
Had a great experience up the majestic mountain. Anna (guide) and Jordi (driver) were muy bien!!
Gary Wakley
hace 3 meses - 5 (Experiencia positiva)
Anna, our guide, was very informative and made it a great experience. Well worth the money. And Jordi, our driver was careful and on time.
Renate Riha
hace 3 meses - 5 (Experiencia positiva)
romualdo peretti
hace 3 meses - 5 (Experiencia positiva)
expectacular experiencia, muy recomendable, excelente atencion e informacion por parte de ANNA, la guia y la buena conduccion de Jordi.
Kevin Graham
hace 3 meses - 5 (Experiencia positiva)
Jessica was amazing. Beautiful experience in Monseratt!!
Alexandru Stavarache
hace 3 meses - 5 (Experiencia positiva)
Albert
Ivan P
hace 3 meses - 5 (Experiencia positiva)
The trip was great our guide Miri was wo derful she have us great Information was very kind and made us laugh it made the trip that much better would recommend a tour with her anyday!!
Bahar Kermani
hace 3 meses - 5 (Experiencia positiva)
Miri was amazing !!!!great tour
Joanne Mitchell
hace 3 meses - 5 (Experiencia positiva)
Sara was a a wonderful informative guide, and Jordy a very capable driver. The tour was well organised and very enjoyable. We especially loved the light show in the Basilica. Montserrat is a very special place! Well worth the visit!
Scott Mitchell
hace 3 meses - 5 (Experiencia positiva)
What an incredible day! A must do in Barcelona. Such spectacular views!
Jakub Choczaj
hace 3 meses - 5 (Experiencia positiva)
Sara & Jordi were amazing. Great knowledge and fun on the trip to Montserrat. We have enjoyed it very much and we highly recommend these two for the incredible experience:)
Milad Adloo
hace 3 meses - 5 (Experiencia positiva)
We had a great experience with Lorena as our guide and Jordi as our driver for a Montserrat tour. The bus ride was fast and safe and comfortable. Lorena did a fantastic job in both English and Spanish giving supplementary information regarding the monastery, history of the area, neat facts, and about the importance of the area to Catalonia. Would highly recommend
Jennifer Ozturkeri
hace 3 meses - 5 (Experiencia positiva)
Lorena was great. Our driver Jorge was a good driver. They both made the experience a very pleasant one. Montserrat monastery was incredible. The views were breathtaking.
Y Osorio
hace 3 meses - 5 (Experiencia positiva)
Anna y Gilberto fueron excelentes en servicio y el trato. Muy detallistas. Los recomeniendo 100%.
arcy carranza
hace 3 meses - 5 (Experiencia positiva)
An amazing place so worth it specially because our beautiful and charming ladies Sara & Nuria
Carlos De Las Llagas
hace 3 meses - 5 (Experiencia positiva)
Great tour! Nuria is a great tour guide! She deserves commendation!
Armant Abovian
hace 3 meses - 5 (Experiencia positiva)
Great tour recommend!
Loreta Bruel
hace 3 meses - 5 (Experiencia positiva)
Ana Villanueva
hace 3 meses - 5 (Experiencia positiva)
Excelente guía la srta. Nury muy cercana.
Elena Martinez
hace 3 meses - 4 (Experiencia positiva)
Lo que más nos gustó fue disfrutar de un entorno tan bonito y único. Lo que menos, que el tour fuera tanto en español como en inglés... otros que hemos hecho, si los contratas en español, sólo es en español. Lorena estupenda y muy amable. Gracias
Lee Luphi
hace 3 meses - 5 (Experiencia positiva)
Nice trip ,and very thanks our tour guide Lourana. She helped me find almost all of Josep Maria Subirachs' works on Montserrat.
Gib Higgins
hace 3 meses - 5 (Experiencia positiva)
Lorena was our guide today to Montserrat and it was amazing. She did a great job and we had so much fun as a group. We would recommend this to any of our friends that come over here from the states. Thank you so much for this experience and thank you, Lorena for making this so amazing.
Nalli Sanjeev
hace 3 meses - 5 (Experiencia positiva)
Lorena was an excellent guide
Rose Mundackal
hace 3 meses - 5 (Experiencia positiva)
We took the 8:00 am trip to Montserrat from Barcelona. Jessica was our guide and we had a wonderful time, very informative!
A C
hace 3 meses - 5 (Experiencia positiva)
I booked the La Sagrada Familia tour and I would recommend it to everyone. Albert is such a great tour guide. Very detailed but keeping it engaged with the crowd so it didn’t get boring. It is definitely a place to see with a tour guide to understand the architecture and history.
Thu
hace 3 meses - 2 (Experiencia negativa)
I paid $150 for the Sagrada Familia & Park Güell tour on 8/31 at 11am. At check-in at the Julia Travel Gray Line booth at the Gaudí Experience, the man with a ponytail was rude and made a racist comment about my culture. He said my name was “interesting” and asked about its origin even after I said I was from the US. He then asked if “all mothers from my culture threw food at their children when they are mad.” This behavior was inappropriate and unacceptable, and I hope Julia’s Travel addresses it to prevent this from happening to others. Thankfully, our guide Jaime was great. He was knowledgeable, passionate and detailed about the history, turning the experience into a memorable one despite what happened earlier.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Thu, Thank you for sharing your experience with us. We’re truly sorry to hear that you felt uncomfortable during the check-in process. Your feedback was reviewed carefully by our staff supervisor, and while no inappropriate behavior was identified, we sincerely apologize if our team's tone or manner came across as unfriendly at any point. We take these concerns seriously and will continue working to ensure all our guests feel welcome and respected. On a brighter note, we’re delighted to hear that you enjoyed the tour and that our guide made a positive impression on you. Your kind words mean a lot to us. Best regards
Victor Contreras Jacquez
hace 3 meses - 5 (Experiencia positiva)
Excelente tour guiado por Anna, con doble N. Recomiendo ampliamente hacer este tour fantastico a Montserrat! Muy felices 😃
Mimy Mayol
hace 3 meses - 5 (Experiencia positiva)
Maravilloso lugar! Un lindo tour con una excelente guía.
Darya Shafiei
hace 3 meses - 4 (Experiencia positiva)
Good experience spectacular scenery however the free time could be a bit longer and they changed the cable car ticket that we paid for to cog wheel train at the last minute due to operational issues although when we were there the cable cars were operating
Z WT
hace 3 meses - 5 (Experiencia positiva)
Relaxing. N travel guide very experience n friendly.
Carlo Jose Garcia
hace 3 meses - 5 (Experiencia positiva)
Anna and Gilberto were so professional and lovely to have. Truly worth the experience! Will come back and recommend!
F Marandola
hace 3 meses - 5 (Experiencia positiva)
Victoria Gonzalez
hace 3 meses - 5 (Experiencia positiva)
Adoracion Gonzalez
hace 3 meses - 5 (Experiencia positiva)
Sylvain Forget
hace 3 meses - 4 (Experiencia positiva)
MASA HOME
hace 3 meses - 3 (Experiencia positiva)
モンセラートのツアーに参加。ツアーそのものはいい。受付は直前までスタートしないので、人で溢れかえります。早く行ってもただ待つだけ。
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Masa, Thank you for sharing your feedback, It is great to learn that you enjoyed the tour, Regarding the check in process, please note that you booked a regular guided tour thereby there would be numerous customers at the meeting point, Sincerely, Julia Travel Customer Service
Marvin Quitalig
hace 3 meses - 5 (Experiencia positiva)
We had a lovely time in Monseratt. The place is so beautiful, stunning landscape and looks clean. Our tour guide Valeria was so helpful, she was so clear with her instructions and information. She’s passionate of her job and quite knowledgeable of the history of Montserrat. Lastly, our driver Gilberto was very competent as he kept the vehicle well at the required speed limit. Hats off to both of them👍.
Arlene Rodriguez
hace 3 meses - 5 (Experiencia positiva)
Wonderful experience, and our tour guide Sandra was fabulous, very knowledgeable and great attitude! Very worth the tour!
Rosemarie Volpe
hace 3 meses - 5 (Experiencia positiva)
My experience on this tour is Montserrat was excellent! Sandra was a very lovely guide. She was very friendly, helpful, and informative. The area was stunning and the people working in the area were all very welcoming.
Jowita Dmowska
hace 3 meses - 5 (Experiencia positiva)
Polecam przewodniczkę. Fantastyczna Kobieta
Monica Tedeschi
hace 3 meses - 5 (Experiencia positiva)
Escursione interessante, Sandra è stata competente e divertente
Tony Ho
hace 3 meses - 5 (Experiencia positiva)
Miri was a fantastic guide for our trip to Montserrat. We loved her warm and friendly personality. Our tour was efficient in getting to the mountains in an Air conditioned bus. We learned some neat facts about Barcelona on the way back that helped us better understand the city. Definitely recommend a day trip to this unique site.
lione silva
hace 3 meses - 5 (Experiencia positiva)
It is a great experience out tour guide Miri is amazing
Vinh Nguyen
hace 3 meses - 5 (Experiencia positiva)
So lucky to visit This Wonderful Place can’t not believe Human can do this for Million years ago its so Beautiful and Huge A Nice place to visit God Bless you all 🙏🙏🙏❤️
Armando de la Fuente Flores
hace 3 meses - 5 (Experiencia positiva)
Excelente todo puntualidad y explicación. Solo estaría bien separar en español e inglés y así no escuchar los dos idiomas. Gracias Lorena
Dave Phillips
hace 3 meses - 5 (Experiencia positiva)
We took a guided tour to Montserrat! Had a great day out... beautiful place with lots of time to wonder around. Mariana was a great guide, very welcoming, we could understand everything. Also she was very funny and knowledgeable.
julie Sando
hace 3 meses - 5 (Experiencia positiva)
Great day out, plenty of time to see everything, would recommend.
Shannon Cornilles
hace 3 meses - 5 (Experiencia positiva)
Valeria was very informative and helpful! Would definitely book another tour with Julia Travel and Valeria again!
csilla szegfu
hace 3 meses - 5 (Experiencia positiva)
Thanks for Julia Travel and our tour guide Lorrane an unforgettable experience in Montserrat and the Black Madonna. Your knowledge about Montserrat were excellent. Thanks again 🤗
Benita Ha
hace 3 meses - 3 (Experiencia positiva)
We had booked a tour for the historical monument with an English-speaking tour guide. Unfortunately, the tour was in both English and Spanish, so the tour guide spoke very quickly to convey information in both languages within the time limit, as if he were reading from a book, which was very boring and almost useless.That this was the agency manager's mistake, who had merged two tours together for greater profit.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Benita, Thank you for sharing this review, I regret to learn taht you were not satisfied with the tour as it was bilingual, Please note, not all our Sagrada Familia tours are operated in English or English only. We do offer time slots daily in which English is the only spoken language, but we do offer bilingual tours too, which was your tour's option. Sincerely, Julia Travel Customer Service
philip morley
hace 3 meses - 5 (Experiencia positiva)
Great tour, very informative and interesting stories from there Reps. Good driving and a lovely trip for all the family, looking forward to trying the cheese and liquor we bought. Thanks the Cornish Crew 😀
Fernando Castro
hace 3 meses - 5 (Experiencia positiva)
Nuria, a nossa Guia, foi super simpática e incansável em nos proporcionar um Tour fantástico e divertido.
孫文薇
hace 3 meses - 5 (Experiencia positiva)
真的是非常棒的旅程!兩位導遊都很熱情又專業,司機也很棒哦!辛苦了~❤️
Nicole Saldin
hace 3 meses - 5 (Experiencia positiva)
Hugo Torres
hace 3 meses - 5 (Experiencia positiva)
Miriana was amazing! We had such a great time , truly one of the best spots to visit in the Barcelona area
Kelly Chiccarelli
hace 3 meses - 5 (Experiencia positiva)
Miri was excellent!! Highly recommended
Daniel Paniagua
hace 3 meses - 5 (Experiencia positiva)
Espectacular
Charles Tawk
hace 3 meses - 5 (Experiencia positiva)
Great experience with the most energetic, funny, and knowledgeable guide, Nuria. Merci 🙏
Chihpang Chu
hace 3 meses - 5 (Experiencia positiva)
The tour guide, Nuria, is so funny and knowlegeable!!!
Tracey
hace 3 meses - 5 (Experiencia positiva)
Amazing tour .. don’t miss it ! Our tour guide Valeria and Sergio (hope that’s how you spell their names) the bus driver were wonderful, insightful and caring. Montserrat with Cog-Wheel Train & Black Madonna were incredible.
Respuesta de Julià Travel Barcelona - Estació del Nord
Thank you, Tracey! 🌟 We’re so happy to hear you enjoyed the Montserrat tour with Valeria and Sergio. Your kind words will mean a lot to them. It’s wonderful to know the experience was so memorable — we hope to see you again soon!
Gerly Oden
hace 3 meses - 5 (Experiencia positiva)
This tour!!🥰 🤩 I absolutely loved everything about this tour, Monserrat was gorgeous, the tour guide was so friendly and knowledgeable, the ride there was so enjoyable, the mountain was breathtaking and the church was amazing, we even have time to wonder around the cute shops, this was an amazing tour and Julia Travel helped to make this happen, I will recommend them 150%!
Leandro Garaicochea
hace 3 meses - 5 (Experiencia positiva)
Excelente el servicio de guía de Valeria y el chofer Sergio, recomendable el tour 100%
Matthew Haddock
hace 3 meses - 5 (Experiencia positiva)
Stunning experience made that much more special by our guide Lorena. She provided attentive and explanatory notes to the experience.
Aurelia Duta
hace 3 meses - 5 (Experiencia positiva)
Excursia la Montserrat a fost frumoasă, ghidul Lorena excelent.
Nele
hace 3 meses - 5 (Experiencia positiva)
Great tour
Sydne Humphrey
hace 3 meses - 5 (Experiencia positiva)
Sandra was amazing! Monserrat was beautiful!
Javier Cho
hace 3 meses - 5 (Experiencia positiva)
Sofia Nikolaidi
hace 3 meses - 5 (Experiencia positiva)
Sylvester Pontes
hace 3 meses - 5 (Experiencia positiva)
Miriana was an amazing tour guide for our trip to Monserate. She was knowledgeable about the place, fluent in multiple languages and most importantly friendly and helpful. Enjoyed our journey and had a great experience. Thank you Miriana and Julia travels
Francesc Vila
hace 3 meses - 5 (Experiencia positiva)
Tot perfecte. Miguel i Miriana excel.lents professionals. Gràcies pel dia a Montserrat.
Chih-Hsien Chi
hace 3 meses - 5 (Experiencia positiva)
導遊5星
Daniel Sianoya
hace 3 meses - 5 (Experiencia positiva)
Miri, Nice and patient 🤭
戴文嫺
hace 3 meses - 5 (Experiencia positiva)
導遊講話好迷人,是風景的一部分。
Liu Yi hsun
hace 3 meses - 5 (Experiencia positiva)
kke 21
hace 3 meses - 5 (Experiencia positiva)
Wyszynoski Paredes
hace 3 meses - 5 (Experiencia positiva)
Excelente tour, vistas espectaculares y todo muy bien organizado. Nuestra guía Lorena explica todo a detalle durante todo el paseo 👏🏻 súper recomendado
Sharon Byerley
hace 3 meses - 3 (Experiencia positiva)
Monserrat was amazing definitely worth the visit. Unfortunately my husband’s headphones didn’t work correctly & it was sometimes difficult to understand our guide switching from English to Spanish. The information we did get was interesting & informative. Another small improvement would be to clean the bus windows for a better view.
Ellen B
hace 3 meses - 5 (Experiencia positiva)
Sandra was amazing. She guided us from start to finish with excellent information. We knew exactly where to go with her guidance, had free time to hike, and enjoyed seeing all of Monserrat. Driver was excellent and everything was timed perfectly. Highly recommend!
David Duong
hace 3 meses - 5 (Experiencia positiva)
Sandra gave us a great tour of Montseratt!
Ana Galic
hace 3 meses - 5 (Experiencia positiva)
The trip was perfect, and Ivan and Mirjana were excellent tour guides. I really liked their friendly approach — they explained everything clearly and kept our attention throughout.
Sabine Penz
hace 3 meses - 5 (Experiencia positiva)
Tolle, informative und sympathische Tour mit Ivan und Ivan, gerne wieder beim nächsten Mal 👍🏻👍🏻👍🏻
Letty Chong
hace 3 meses - 5 (Experiencia positiva)
We joined a half-day tour to Montserrat and had a wonderful experience exploring the area. The pace of the tour was just right, giving us enough time to enjoy the sights without feeling rushed. We were also fortunate to have perfect weather, which made for some beautiful photos. Our guide, Evans, was both knowledgeable and engaging, sharing interesting stories and insights about Montserrat’s history throughout the trip. Highly recommended!
Sailesh K
hace 3 meses - 5 (Experiencia positiva)
Very good trip to the Montserrat. Our guide Ivan was great in giving a nice overview of the history and significance of the place. Would definitely recommend!
Shovan Das
hace 3 meses - 5 (Experiencia positiva)
It was great experience, Evan is a nice guy 👏
susanna bernardi
hace 3 meses - 5 (Experiencia positiva)
We travelled with Sara, very nice and prepared
Talia Rosas
hace 3 meses - 5 (Experiencia positiva)
Fue una experiencia agradable el tour incluye varios servicios, la guía fue muy amable yes una empresa confiable. Muy recomendable para los turistas
Jose Petrocelli
hace 3 meses - 5 (Experiencia positiva)
The precision was absolute Very clear explanations of Jon and Sergi as driver very good.
Kimberly Saccucci
hace 3 meses - 5 (Experiencia positiva)
Great communication and the day went seamless! Our guide was very knowledgeable and friendly. It was a laidback day with some downtime to explore on our own. The bus ride was comfortable and gave us some time to rest on the way to and from the excursion.
Respuesta de Julià Travel Barcelona - Estació del Nord
We’re delighted to hear the day was smooth and enjoyable, with the right balance between guided time and free time. It’s great to know you felt comfortable throughout the experience — we’d love to welcome you again soon!
Darrin Badon
hace 3 meses - 5 (Experiencia positiva)
Montserrat amazing. Anna and Sergi helped us get there early and see it without many people. They were incredible. Anna was kind, knowledgeable and had wonderful personality. 10 out of 10 for Anna and driver Sergi.
Maja Divjak
hace 3 meses - 5 (Experiencia positiva)
This was a fantastic tour with Sergi and Anna. Really well paced, informative and lots of good humour thrown in. Mont Serrat is a stunning place. Highly recommend this tour.
Karen Newell
hace 3 meses - 5 (Experiencia positiva)
What a wonderful tour. I highly recommend this as a fabulous day out and we were well looked after by Anna and Sergi. Would love it even more if it was slightly longer, even an hour. So many amazing this to see and the views of the mountain were magnificent.
Anne Meagher-Whiting
hace 3 meses - 5 (Experiencia positiva)
The tour was fantastic, Anna was such an amazing presenter, very friendly and informative and has a good sense of humour. Sergi was a great driver. I felt very well cared for by them and enjoyed experiencing Montserrat with them.
deb ison
hace 3 meses - 5 (Experiencia positiva)
Anna and Sergi, thank you for fab experience ❤️ loved the honey cheese recommendation, and truffle cheese 🧀 😊
Paulina Pyszniak
hace 1 año - 5 (Experiencia positiva)
Bardzo udana wycieczka do Montserrat: biuro jest łatwe do zlokalizowania na dworcu, odprawa przed wycieczką szybka i sprawna, przewodniczka Valery sympatyczna, pomocna i kompetentna. Polecam.
Allison Reece-Bidder
hace 3 meses - 5 (Experiencia positiva)
The tour guide Jessika was great. Very informative and have a lovely personality.
Donald Nguyen
hace 3 meses - 5 (Experiencia positiva)
Thank you very much
Princeton S.
hace 3 meses - 5 (Experiencia positiva)
Best tour. Nuria was great!
Gergő Jancsurák
hace 3 meses - 5 (Experiencia positiva)
Celia Roman
hace 3 meses - 5 (Experiencia positiva)
Amazing experience! Don’t miss Monserrat! Miri was an excellent guide.
Lystra Gaffey
hace 3 meses - 5 (Experiencia positiva)
Ramon Oubiña Rial
hace 3 meses - 5 (Experiencia positiva)
La experiencia ha sido fantástica. Tanto Sergi como la guía Sara han sido muy atentos. El viaje y Las explicaciones han sidomuy claras y han hecho que la visita sea un recuerdo increíble. Recomendable al 100%.
Respuesta de Julià Travel Barcelona - Estació del Nord
Nos alegra mucho saber que tanto Sergi como Sara hicieron de la visita una experiencia tan especial y clara. Nos encanta que te lleves un recuerdo increíble. ¡Te esperamos pronto en otra aventura con nosotros!
Nicasio Baguilat
hace 3 meses - 5 (Experiencia positiva)
Sergie our tour driver and Sarah our tour guide were excellent in their profession.
Marisol Rodríguez
hace 3 meses - 5 (Experiencia positiva)
Muy buena experiencia la guía Sara muy amable y dinámica
Morris Cook
hace 3 meses - 5 (Experiencia positiva)
Loved the tour to Monsaret. Sarah and Sergio were awesome. Thank you for everything!
andrea ruiz
hace 3 meses - 5 (Experiencia positiva)
Sarah was very sweet and knowledgeable about Montserrat’s history. Montserrat was very beautiful and relaxing
Mike Keogh
hace 3 meses - 5 (Experiencia positiva)
Fantastic afternoon trip to Montserrat and the black madonna monasterry, Nuria was absolutely fantastic and very good with her knowledge of the area
Henry A
hace 3 meses - 5 (Experiencia positiva)
Sara is the best we had a great time
JOSE García sanchez
hace 3 meses - 5 (Experiencia positiva)
Excelente Miriana
con sonora
hace 4 meses - 5 (Experiencia positiva)
We had an unforgettable experience visiting Montserrat made even more special by our tour guide Sandra. From the very beginning, she was warm, knowledgeable, and incredibly engaging. Her storytelling brought the history and legends of Montserrat to life, and her passion for the place was truly infectious. Must visit in Spain
Jamal Abezik
hace 3 meses - 5 (Experiencia positiva)
Gabe T.
hace 3 meses - 5 (Experiencia positiva)
We booked Montserrat and it was amazing! The bus driver an especially the guide „Valeria“ was the best you could get for it! Thank you very much and see you next time in Barcelona for another trip…
Justin Frias
hace 3 meses - 5 (Experiencia positiva)
Omg! Jessica, Anna, and Jilberto (driver) were absolutely phenomenal. The vibes were incredible, the guides were so kind and informative. Cannot wait to come back and tour with Julia Travel again. Highly recommend the Montserrat tour. Walking tour, black Madonna, 4! Different liquors to taste, and the views were incredible from the bus ride and the Aeri de Montserrat; all included in the tour price!
Respuesta de Julià Travel Barcelona - Estació del Nord
Thank you so much, Justin! 🌟 We’re thrilled to hear you had such an amazing time on the Montserrat tour with Jessica, Anna and Jilberto. Your recommendation means the world to us — we can’t wait to welcome you back for another Julia Travel experience!
Jennifer Barge
hace 3 meses - 5 (Experiencia positiva)
Jessica (group 2 guide), Anna (group 1 guide), Jilberto (sp? our amazing bus driver) were all amazing. We had a great and informative drive out to Montserrat. The tour was great (we had Jessica), loved the cable car ride to the top, and getting to see the Black Madonna. They gave great recommendations at the end for places to go for tapas and sangria after the tour. We had such a fabulous first day in Barcelona thanks to this group! Thank you so much!
Lourdes M
hace 4 meses - 5 (Experiencia positiva)
Excelente tour. Vistas impresionantes y un lugar adorable. Jessica súper atenta con todos nosotros. Excelente guía. Recomiendo mucho a la empresa y a la guía.
robert williams
hace 3 meses - 5 (Experiencia positiva)
Thanks, a bunch to Lorena and crew of Julia Trave for an exceptional tour of the Montserrat. My wife Loretta & I thoroughly Enjoyed everything !!! The Mountain range with all of its various and mysterious shapes was outstanding. The view from upwards of 700 meters or approximately 3000 ft not to mention the Cog-wheel train ride up that very steep incline. A must see and do!!!. The Historical and ongoing Significance of the Montserrat to Barcelona or Spain is definitely worth preserving. The inside of the church or cathedral (Please pardon me if I’m not Using the proper labels for the name of the building) We are from the US and are Protestant Or non-catholic. I could go on & on but you get the picture. Definitely a bucket list thing to do !!!
Respuesta de Julià Travel Barcelona - Estació del Nord
Thank you so much, Robert! 🌟 We’re delighted to know you and Loretta enjoyed the Montserrat tour with Lorena and the team. From the cog-wheel train to the breathtaking views and the rich history of the monastery, it truly is a special experience — and we’re so glad it became a memorable part of your travels. Your words mean a lot, and we hope to welcome you back soon for another Julia Travel adventure!
Vincent VanBuren
hace 3 meses - 5 (Experiencia positiva)
Lorena was an outstanding guide! Very knowledgeable and helped to answer all questions. She really added value to the tour and was enjoyable company!
Eduardo
hace 3 meses - 4 (Experiencia positiva)
Very good tour, just wish I had more time to visit everything around Montserrat
Rali Velinova
hace 3 meses - 5 (Experiencia positiva)
Excellent organization and tour guide!
Thomas Letsinger
hace 3 meses - 5 (Experiencia positiva)
Valeria was a great tour guide! She was very informative and did a great job showing us around Montserrat
Rayane Melo
hace 3 meses - 5 (Experiencia positiva)
Lorena é uma excelente guia, sempre muito solicita, pronta para sanar todas as dúvidas. O passeio foi incrível.
Paula Melgarejo
hace 3 meses - 5 (Experiencia positiva)
Jessica, excelente guía. Ademas de ser muy gentil, siempre se preocupó porque todos estuviéramos bien y cómodos. Nos explicó muy bien todo lo concerniente a Monserrat y de una manera muy entendible
Respuesta de Julià Travel Barcelona - Estació del Nord
¡Muchas gracias, Paula! 🌟 Nos alegra mucho saber que disfrutaste la visita a Montserrat y que Jessica hizo la experiencia tan clara y cómoda para todos. Le haremos llegar tus palabras, seguro le encantarán. 🙌
Sowmya N
hace 3 meses - 4 (Experiencia positiva)
Collin Prill
hace 3 meses - 5 (Experiencia positiva)
Sandra was amazing. Had so much fun walking around and learning about Montserrat. 10/10!
Nicole D
hace 3 meses - 5 (Experiencia positiva)
Sandra was amazing! Highly recommend the tour!
Sofia Malik
hace 3 meses - 5 (Experiencia positiva)
Sandra was an amazing guide! We had a great time, learned a lot and had lots of time to explore on our own
Aaron Rose-Smith
hace 3 meses - 5 (Experiencia positiva)
Valeria was a beautifull tour guide and i had a really good experience.
呂咨儀
hace 3 meses - 5 (Experiencia positiva)
Johnason and Tony is very nice for the touring
D
hace 3 meses - 5 (Experiencia positiva)
Lara Akinjobi
hace 3 meses - 4 (Experiencia positiva)
Today was a beautiful birthday treat. The views were breathtaking and our tour guide, Valerie, was very knowledgeable, patient and funny. I gave it 4 starts because after the guided tour we had less than 2 hours which didn’t give us enough time to tour, say prayers and hike. Apart from that, top tier!
Naomie
hace 3 meses - 5 (Experiencia positiva)
Andrea Sanz Jordà
hace 3 meses - 5 (Experiencia positiva)
Laura MANIVAL
hace 3 meses - 5 (Experiencia positiva)
Bien bonito tur. Es la segunda vez que lo hago con Julia Travel un día de asumpción. La guía y el chófer eran muy profesionales y amables. ¡Espero hacer este tur una tercera vez con Julia Travel!
Pramod Kumar
hace 3 meses - 5 (Experiencia positiva)
The tour is great and Sara the guide is amazing and helpful.
Diana Lute
hace 3 meses - 5 (Experiencia positiva)
Geweldige tour met prachtig uitzicht. Sandra is een leuke gids met een mooi verhaal.
richelle castillo
hace 3 meses - 5 (Experiencia positiva)
Ola Rejmentowska
hace 3 meses - 5 (Experiencia positiva)
Our guide, Sandra, was amazing, open, funny, and friendly. We highly recommend the trip to Montserrat. Greetings from Poland!!!😄😄
Salsalina Depari
hace 3 meses - 5 (Experiencia positiva)
Ali Mushtaq
hace 3 meses - 5 (Experiencia positiva)
Such an amazing experience Sandra was our guide and she is such a friendly person…. How she explains everything is the best part Highly recommended
Michael Pablico
hace 3 meses - 5 (Experiencia positiva)
The tour to Monserrat with Julia Tour Company is perfect…specially with Jessica’s brief educational explanation about the site is wonderful and everything wont be possible without the driving skill of Sergie. Thank you guys for the wonderful experience. We love it. Definitely a must visit.
M
hace 3 meses - 5 (Experiencia positiva)
Great tour to Montserrat. Our tour guide was Jesika and she did a great job explaining and guiding us. The place is wonderful and the architecture and history are breathtaking. Would recommend to anyone visiting Barcelona or Spain.
JanNicolas Teng
hace 3 meses - 5 (Experiencia positiva)
Valeria is an excellent tour guide! Wonderfully informative, fun, and very kind. She is a wealth of knowledge and knows how to keep a group engaged. Also, a huge shout out Sergio, our excellent bus driver. That man can drive! If all of Julia Tours guides and drivers are even half as good as Valeria and Sergio, I’ll only ever be going with them (but I’m hoping for Valeria and Sergio for next time!) I will definitely bring my friends and family to Julia Tours when visiting Barcelona again. 11/10 highly recommend! Thanks a thousand Valeria and Sergio!
Heitor Costa
hace 3 meses - 5 (Experiencia positiva)
It was a great tour and everything as really well planned. Our guide, Valeria, made the tour even better.
Joe B
hace 3 meses - 5 (Experiencia positiva)
We just finished doing the Montserrat tour with Millie/ Milliana! She’s a great guide! Very informative and very informative!
INDOMATRIX ARGENTINA
hace 3 meses - 5 (Experiencia positiva)
Excellence !
Danielle Turner
hace 3 meses - 5 (Experiencia positiva)
Balleria was an amazing host on a very hot day to Montserrat. She provided a great level of facts about different parts of the tour. This tour is a MUST when visiting Barcelona!
antonio agiz filho
hace 3 meses - 5 (Experiencia positiva)
Maravilhoso, excelente atendimento, Valéria está de parabéns, top demais, show
Alfredo Pattaro
hace 3 meses - 5 (Experiencia positiva)
Maurice Villafranca
hace 3 meses - 5 (Experiencia positiva)
The tour was amazing. We enjoyed it a lot. Special thanks to our guide Jonathan and driver, Ivan
Jerry Baptista
hace 3 meses - 5 (Experiencia positiva)
One of the best !!! Good job John & Amin
Melissa Van Middendorp
hace 3 meses - 4 (Experiencia positiva)
Eklou Amendah
hace 3 meses - 5 (Experiencia positiva)
Very cheerful, fun and nice guide. Her name is Sandra Sandra was great! She had great information about the site.
Pella Pela
hace 3 meses - 5 (Experiencia positiva)
We went to Monserrat. A beautiful experience, the view is amazing. Our tour guide (Ivan) helped us learn more historical information, understanding better the places we were visiting.
Damian Daria Alexandra
hace 3 meses - 5 (Experiencia positiva)
I bought a guided tour to see Monserrat. The tour (guide Ivan) was bilingual (English and Spanish), with plenty interesting information. A wonderful experience.
Bogdan Damian
hace 3 meses - 5 (Experiencia positiva)
We went to Montserrat, guided tour with Ivan. It was a beautiful experience.
Jose Manuel Jimenez
hace 3 meses - 5 (Experiencia positiva)
Recorrido muy completo por parte de Ivan. Muchos datos de interés y siempre atento al Grupo
Hasmik Vardanyan
hace 3 meses - 5 (Experiencia positiva)
Joana Brandalise
hace 3 meses - 5 (Experiencia positiva)
O motorista Ivan e o guia John foram ótimos no nosso passeio a Montserrat. Solícitos e profissionais durante todo o caminho. Tornaram a experiência maravilhosa. Recomendo demais!
John
hace 3 meses - 5 (Experiencia positiva)
Fantastic guide
Brian Rowland
hace 3 meses - 5 (Experiencia positiva)
Lorena and the other tour guide and our bus driver did an exceptional tour today. I would highly recommend them for anyone exploring barcelona. Today was a great day exploring Montserrat and all the history too. I might have spelled her name wrong. Fyi.
Ana Papp
hace 3 meses - 5 (Experiencia positiva)
Foi incrível!!! Miriana foi muito acolhedora!!! A agência Júlia nos deu todo suporte necessário para que tivéssemos uma experiência inesquecível!!!
Sergio Dias
hace 3 meses - 5 (Experiencia positiva)
Excelente empresa , com excelente Guia . Recomendo 👏🏼👏🏼👏🏼
PATRICIJA DAMIJAN
hace 3 meses - 5 (Experiencia positiva)
Bellissima giornata Soprattutto Sandrla nosta guida che ci hai fatto divertire il Monastero veramente Bellissimo la basilica emozionante
Quinn Luttropp
hace 3 meses - 5 (Experiencia positiva)
My tour guide, Sandra, was so informative and provided us with so many different options for us to do with our free time. Monserrat is a must see and I’ll remember this adventure for years to come
Claudio Nocera
hace 3 meses - 5 (Experiencia positiva)
I had an amazing experience with Sandra on our tour of Montserrat, Barcelona. She was incredibly knowledgeable, sharing fascinating history, cultural insights, and hidden details that made the visit truly memorable. Sandra’s passion for the area really shone through, and her engaging storytelling brought the stunning surroundings to life. I left the tour feeling enriched and inspired — it was the perfect way to experience Montserrat. Highly recommended!
Valentina Kusbyt
hace 3 meses - 5 (Experiencia positiva)
sandra excelente guía, mucha onda y la excursión se hace con muy buena energía gracias a ella.
Luis Alvarez
hace 3 meses - 5 (Experiencia positiva)
Muy buena experiencia, nos hubiera gustado un poco más de tiempo para realizar otras actividades pero en general recomendado
joaco gonzalez
hace 3 meses - 5 (Experiencia positiva)
Excelente atencion de Sandra!, un placer !!!
Alejandro Javier Kusbyt
hace 3 meses - 5 (Experiencia positiva)
Un hermoso lugar lleno de historia, Sandra una genia, volvería
Micha Schaus
hace 3 meses - 5 (Experiencia positiva)
Marcela Cozzo
hace 3 meses - 5 (Experiencia positiva)
Vale la pena ir a Montserrat, es un lugar mágico y Nuria fue una excelente guía.
Jesús Sánchez
hace 3 meses - 5 (Experiencia positiva)
Excursión a Montserrat muy recomendable. Nuestra guía, Valeria, nos ha explicado todo muy bien y es muy simpática.
nehal mhatre
hace 3 meses - 5 (Experiencia positiva)
We had the best time at Montserrat with Julia Travels!!! Our guides Valeria and Jessica were the best!!! The entire trip from getting to Montserrat to back is so thoughtfully designed to ensure traveller comfort and love the add-ons for liquor sampling and the audio visual. Thank you Valeria! Group 2 for life :)
Edson Twal
hace 3 meses - 5 (Experiencia positiva)
We had a fantastic time with Julia travel. Anna was an amazing tour guide and Jordi made our drive feel safe and comfortable. We made unforgettable memories during our tour to Monserrat 🫶
peej
hace 3 meses - 5 (Experiencia positiva)
Anna and Jordi were just amazing! Anna is so full of energy and very entertaining! Highly recommended!
Bobby Hnh
hace 3 meses - 5 (Experiencia positiva)
Ignacio Tobar
hace 3 meses - 5 (Experiencia positiva)
Excelente tour. Jordi y Anna fueron muy atentos y amables. Anna dio explicaciones muy interesantes e hizo que todos pasaramos un muy agradable momento. Adradecemos totalmente su recomendación de mel i mató .
J L (PEENGUIN)
hace 3 meses - 5 (Experiencia positiva)
Best tour guide anna. We had an amazing time
Zainab Ali
hace 3 meses - 5 (Experiencia positiva)
Christelle Mendoza
hace 3 meses - 5 (Experiencia positiva)
Anna and Jordi were wonderful! Montserrat is such a beautiful place but I recommend to spend overnight stay there to make most out of the experience!
Diego Valencia
hace 3 meses - 5 (Experiencia positiva)
Great experience!!! Awesome guides Anna and driver Jordi. Knowledgeable and charming !! Definitely would tour again with Julia tours!
Cristina Bida
hace 3 meses - 5 (Experiencia positiva)
Poulomi Nag
hace 3 meses - 5 (Experiencia positiva)
francis costa
hace 3 meses - 5 (Experiencia positiva)
Todo bien con Jonathan el guía y Eduardo el driver
Australianlove
hace 3 meses - 5 (Experiencia positiva)
Miriam’s was great,
amy martinez
hace 4 meses - 5 (Experiencia positiva)
Im very happy I booked this trip last minute.. Nuvia was great! Very funny and informative 👍 👍👌 I did the afternoon tour and it was plenty. BEAUTIFUL 😍
Maria Fernanda Ochoa Chávez
hace 4 meses - 5 (Experiencia positiva)
La visita de mi grupo la dirigió Joan, gran guía, explicaciones muy completas Vale mucho la pena
Zeynel Ersen
hace 4 meses - 5 (Experiencia positiva)
Ma Re (Mare1971)
hace 4 meses - 5 (Experiencia positiva)
Tolle Tour mit Sandra und Indiany (von Julià Travel) nach Monserrat unternommen. Sehr freundlich und hilfsbereit.
matthew merchant
hace 4 meses - 5 (Experiencia positiva)
Amazing time so much to see George the driver and Anna the guide where great thx for a great time
Johnny Tags
hace 4 meses - 5 (Experiencia positiva)
Anna and Jordi were terrific. Anna’s knowledge was amazing and Jordi,s driving was safe and slowed down for us to take photos
Ivory Si
hace 4 meses - 5 (Experiencia positiva)
Anna and the driver John are very kind to us. Thanks for their service.
Vivien Sim
hace 4 meses - 5 (Experiencia positiva)
Anna was our guide and she was amazing, informative and patient with the group. I enjoyed it very much. Higjly recommended. Driver Jordi was fantastic too, smooth drive up the mountain.
Ruben Egoyan
hace 4 meses - 5 (Experiencia positiva)
We had a wonderful time touring Monserrate—what an unforgettable experience! The views were absolutely breathtaking, and the rich history of the site made it even more meaningful. A special thank you to our tour guide, Anna, whose warmth, knowledge, and enthusiasm truly brought the place to life. She shared fascinating stories and insights throughout the tour, making the entire visit engaging and memorable. We couldn’t have asked for a better guide! Also, a big thank you to our driver Jardi (George).
Rishabh Bijani
hace 4 meses - 5 (Experiencia positiva)
Great experience with Anna as our tour guide and Jordi as our driver.
Marivic Javier
hace 4 meses - 5 (Experiencia positiva)
Our Tour Guide Anna and our driver Geordie was so wonderful! We enjoyed out Montserrat Visit for the first time because of our safe driver and knowledgeable, interactive and funny, Anna. Not everyone will make the effort to meet her group, and Anna did! Great job!
Oscar McCall
hace 4 meses - 5 (Experiencia positiva)
We did a Guadi tour with Che. The tour was very well organised and instructions were clear, despite many other tourists not being able to follow the instructions. The tour was informative and well run. Thanks Che!
Erin Toomey
hace 4 meses - 5 (Experiencia positiva)
I would 100% recommend taking this tour, through Julià Travel, to Montserrat! Everything about the tour was amazing. Our tour guide, Valicia (I apologize if I spelt this incorrectly) was extremely knowledgeable about the area and the cogwheel train was incredible (a very unique experience). Seeing the monastery, the Black Madonna, and lighting a candle in the church was surreal and heartwarming. We spent our free time taking the hike to see the Creu de Sant Miquel, which was very worth the pretty steep walk. Again, I would definitely recommend seeing Montserrat while in Barcelona, especially with Julià Travel! Thanks for an awesome day!
Dorde Zivanovic
hace 4 meses - 5 (Experiencia positiva)
Raghwendra Jha
hace 4 meses - 5 (Experiencia positiva)
Amazing trip! Julia travels, the trip arrangements were awesome. The tour guide, what an amazing person and our trip experience with her is so fantabulous. Highly recommended!
Jermaine Smith
hace 4 meses - 5 (Experiencia positiva)
Valeria was a terrific hosts and historian. She is a wonderful person and made our excursion exciting and pleasant simultaneously! We had a blast.
Jirrel Smith
hace 4 meses - 5 (Experiencia positiva)
The tour was amazing! Valadia was such a good host and tour guide. We took great pics and enjoyed the serenity of Monserrat. We wil be using Julia Tours again.
ILDA ANA GONZALEZ ZAMA
hace 4 meses - 5 (Experiencia positiva)
Valeriana y Jordy, han sido nuestros guías en el Tour hacia Montserrat, los cuales recomiendo ampliamente. Ha sido una gran experiencia. Gracias
Diane Sylvia
hace 4 meses - 5 (Experiencia positiva)
Jessika was a very good guide. She has a good energy and enthusiasm. She gave us important tips about making the most of our experience at Montserrat. She also gave us tips when asked about what to do and see in Barcelona. She recommended a good Italian restaurant to me, Les Romanes, when I told her I wanted to eat pasta.
Neil Taylor
hace 4 meses - 5 (Experiencia positiva)
Magic day at Montserrat, early start worth it , if anything another 1 would have been able to see some more , but hey we are old so a bit slower these days , breath taking views
Miriam Retamosa Navas
hace 4 meses - 5 (Experiencia positiva)
Muy buena excursión con Valeria :)
Niza López Mijangos
hace 4 meses - 5 (Experiencia positiva)
Excelente servicio, orden, puntualidad y explicación!!!
Knarik Vardanian
hace 4 meses - 5 (Experiencia positiva)
Valeria was a very extremely good tour guide
Roberto Tahan
hace 4 meses - 5 (Experiencia positiva)
Foi um passeio sensacional. Ficamos muito impressionados com Montserrat. Nossa guia Anna sempre prestativa e pronta para responder qualquer pergunta. Obrigado Anna e obrigado Juliá Turismo
박주
hace 4 meses - 5 (Experiencia positiva)
Nadide Alper
hace 4 meses - 5 (Experiencia positiva)
Stefaan De Vos
hace 4 meses - 5 (Experiencia positiva)
Trip to Monserrat 23-07-2025 : I received a very negative reception from the employee who was receiving bus passengers at busstop.. The first time I asked her where I was supposed to be, she replied that I was too early, which I knew I was. I kept looking, but couldn't find their office. Back to that woman, who then reached the height of arrogance. There was a bus parked in front of their office, making it invisible. She then inappropriately said, "See the tree, see the black above the bus, see the tree? That's our office." Arrogant and not suited for this job. From then on, nothing but praise. At the reception desk, there was another employee, super professional and friendly. Everything was explained well. The arrogant employee was there too, but luckily we were served by her colleague. During the trip to Montserrat with driver Adrian and guide Sandra, everything was positive. The bus ride and the explanation by guide Sandra were fantastic. Top-notch. Out of respect for these people and the well-organized trip, I give 5 stars. A word of advice to that arrogant employee with the ponytail: find another job. You are not suited for this job.
Chris Terry
hace 4 meses - 5 (Experiencia positiva)
Stephen Tripp
hace 4 meses - 5 (Experiencia positiva)
Had a great day out visiting Montserrat which was a beautiful place and a must see for anyone coming to Barcelona. Sara was very friendly and helpful and gave us useful info and knowledge about our excursion. Micky, our driver was also friendly.
Rommel Catalan
hace 4 meses - 5 (Experiencia positiva)
Sara is a great guide! She explains it in both English and Spanish! Very friendlyhighly recommended! Shout out to Mikey our driver. Smooth driving from the beginning to end
Josie Paz
hace 4 meses - 5 (Experiencia positiva)
Wonderful tour with the lovely tour guide Sara and bus driver Micky. Highly recommend them and this tour group.
khingeduard channel
hace 4 meses - 5 (Experiencia positiva)
We had a smooth and fun tour at Montserrat. Thank you to our dear tourist guide John and Mickey the bus driver. They are so helpful and informative to us as tourist. Graçias Julia travels.
Eduard Montalban
hace 4 meses - 5 (Experiencia positiva)
Stefano Angelini
hace 4 meses - 5 (Experiencia positiva)
Marta Ciotti
hace 4 meses - 5 (Experiencia positiva)
Poon Ka Chi
hace 4 meses - 5 (Experiencia positiva)
Nice explanation in the Montserrat trip!
Tatiana Matta
hace 4 meses - 5 (Experiencia positiva)
Everything was perfect!!
Shikhar Narula
hace 4 meses - 5 (Experiencia positiva)
Gary Zeytuntsyan
hace 4 meses - 5 (Experiencia positiva)
Thank you Valerie for a wonderful experience
mira 715
hace 4 meses - 5 (Experiencia positiva)
Jessica was a wonderful guide in Montserrat . Patient with questions, caring and helpful.
F
hace 4 meses - 5 (Experiencia positiva)
keyur patel
hace 4 meses - 5 (Experiencia positiva)
Keyur Patel
hace 4 meses - 5 (Experiencia positiva)
Best 1 day experience of Montserrat! I would recommend Sandra as our guide! She was amazing!
Aurore MOSER
hace 4 meses - 5 (Experiencia positiva)
Guide adorable et très bonne organisation
FOOTSTEPS by Nap & Noemi Balingit
hace 4 meses - 5 (Experiencia positiva)
Anna and Jordi’s services are excellent!
Asu Rustemli
hace 4 meses - 5 (Experiencia positiva)
Excellent tour guide Anna and driver Jordi
raquel manaig
hace 4 meses - 5 (Experiencia positiva)
it was a very lively, interactive tour with Anna, and Jordi(driver) .. Jordi’s driving was very safe.. Anna has been really fantastic and fun! very enthusiastic! such a memorable, happy experience , many thanks🤗
Malanie Carvalho
hace 4 meses - 5 (Experiencia positiva)
We did the Montserrat tour and had a great experience! Jessika was our guide and she was informative, friendly, and organized. On the way up, we took the cog-wheel train and got to enjoy beautiful views of the mountains. There was a great balance of guided touring and free time to explore Montserrat on our own. The tour left at 10:15am and we were back in Barcelona by 5pm. Highly recommend!
Aiden Wan
hace 4 meses - 5 (Experiencia positiva)
I had so much fun especially with the tour guide Nuria, her comedic and energetic personality made the tour guide experience much more entertaining.
Alice França
hace 4 meses - 5 (Experiencia positiva)
Fizemos o passeio do MontSerrat hoje e a Sandra foi a nossa guia. Não poderíamos ter escolhido melhor, a Sandra foi maravilhosa, explicou tudo sobre o mosteiro com muita clareza, além da sua simpatia que deixou o passeio ainda melhor. Com certeza voltaremos a fazer quando viermos para a Espanha novamente. Muchas gracias, do Brasil ❤️🇧🇷
abhijit chaudhuri
hace 4 meses - 5 (Experiencia positiva)
Lillie Maddison
hace 4 meses - 5 (Experiencia positiva)
Alex Wan
hace 4 meses - 5 (Experiencia positiva)
Алексадра Власова
hace 4 meses - 5 (Experiencia positiva)
Отличная экскурсия. Все хорошо организовано. Гид Санда великолепна! Рассказывает доступно и с юмором. Мне асе очень понравилось!
Abby Burns
hace 4 meses - 5 (Experiencia positiva)
Our tour of Montserrat was amazing!! Nuria had so much great information to share about its history and culture— would definitely recommend to anyone staying in Barcelona!!
Sone Davayan
hace 4 meses - 5 (Experiencia positiva)
Susan Lannet
hace 4 meses - 5 (Experiencia positiva)
Wonderful trip. The Black Madonna is stunning. If you have mobility issues, they help you get up to see her. Montserrat is Wonderful. 1000 years this year. It is really worth the visit. Good Chocolate, good cheese, and I found a cane to help me with walking. Our guide was very knowledgeable. She is bilingual and really good going back and forth. She has a wonderful personality and a fun laugh. She made my visit better.
Emiliano Della Rosa
hace 4 meses - 5 (Experiencia positiva)
Ana Maria Andréllo Gonçalves Pereira de Mélo
hace 4 meses - 5 (Experiencia positiva)
Miriana is an excellent guide!!🌷
ParkyBob
hace 4 meses - 5 (Experiencia positiva)
Did the Montserrat tour, our guide, Milli, was very informative the tour ran smoothly and the scenery at the top is spectacular. Would recommend.
Lucia Mariño
hace 4 meses - 5 (Experiencia positiva)
Miriana fue una gran guía ! Gran energía , grata personalidad y la recomendaría para cualquier guía !
P4 P4
hace 4 meses - 5 (Experiencia positiva)
Miriana la mejor guía! Fuimos un grupo de 10 y todo salió increíble.
Orsi Barta
hace 4 meses - 5 (Experiencia positiva)
With my family we travelled to Monserrat, our guiding team were Gabriel, Jonatan and Ana. They were amazing, cheerful and full of knowledge. We really recommend the tour, it is a one of a kind experience. Thanks again for the team!🥰❤️
Gabriela Gonzalez
hace 4 meses - 5 (Experiencia positiva)
N M
hace 4 meses - 4 (Experiencia positiva)
weecals09
hace 4 meses - 4 (Experiencia positiva)
Torsten Rust
hace 4 meses - 1 (Experiencia negativa)
Julia Travel agiert kriminell. Wir kauften am 21. Juli im Hop-on-Hop-off-Bus ein Ticket für den Park Güell. Da an diesem Tag keine Tickets mehr verfügbar waren, wurde uns gesagt, dass wir die Führung buchen sollten, um überhaupt in den Park Güell zu kommen. Leider wurde uns nicht mitgeteilt, dass der Treffpunkt an einem anderen Ort war, sondern wir bekamen lediglich die Quittung mit dem Vermerk „Ticketprince vollständig bezahlt“. So waren wir zur angegebenen Zeit am Eingang des Park Güell. Dort sagte man uns, dass der Beleg kein Ticket wäre und hat uns nicht reingelassen Wir konnten den Gaudi Experience Shop in der Rue Larrard 41, wo angeblich der Treffpunk zur Tour gewesen war gar nicht mehr so schnell erreichen und kamen deutlich zu spät dort an. Jetzt haben wir 181 € bezahlt und nichts vom Park Güell gesehen. Es grenzt an Abzocke, wie JuliaTravel mit dem Fall umgeht, weder gab es eine Zurückerstattung des bezahlten Betrages noch Gutscheine für einen anderen Tag. Also Vorsicht bei diesem Unternehmen !!!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Torsten Rust, Thank you for sharing your experience with us. We regret that the situation surrounding your guided visit to Park Güell did not meet your expectations. As mentioned in our previous email correspondence, the activity purchased was a guided tour, and not a general entrance ticket. The meeting point was clearly specified on your ticket as Gaudí Experience, Carrer de Larrard 41. That said, and as a gesture of goodwill, should you return to Barcelona in the future, we kindly invite you to reach out to us again. We will be happy to check with our supervisor whether a discount can be offered for a future service. Best regards, Julia Travel Customer Service
keshav stalzer
hace 4 meses - 5 (Experiencia positiva)
Cool experience, Nuria was a great tour guide making a smooth and enjoyable experience :)
Ronita Chand
hace 4 meses - 5 (Experiencia positiva)
Our guide was Nooria✨️.She was excellent and very clear with every explanations and guidance provided during our visit to monstarat.Thank you for making our trip memorable 😊
Tokahi Lucas
hace 4 meses - 5 (Experiencia positiva)
Era increíble ! Las explicaciones muy claras y el paseo histórico por la basílica con Nuria, la guía fue muy interesante y divertido. Que lindo fue la pequeña clase de lengua catalana! Merci por esta visita inôvidable ! Un saludo de los Tahitianos !
Amy Packwood
hace 4 meses - 5 (Experiencia positiva)
I had the most incredible trip to Montserrat. Nuria was an amazing guide. Spoke perfect English and was so incredibly knowledgeable. I felt well looked after and thoroughly enjoyed the trip.
Mylene Pacaanas
hace 4 meses - 5 (Experiencia positiva)
Our day trip to Montserrat was one of the absolute highlights of our time in Barcelona, and that’s all thanks to our amazing tour guide, Sandra. From the moment we met, she was warm, professional, and full of knowledge—not just about Montserrat, but about Catalan culture and history as a whole. Sandra made the entire experience seamless and engaging. On the drive up, she shared fascinating background stories that helped us appreciate the spiritual and historical significance of the site. Once there, she guided us through the monastery, the Black Madonna, and scenic spots we would have easily missed on our own. What we especially appreciated was Sandra’s ability to keep the tour informative without ever feeling rushed. She was attentive, answered everyone’s questions with genuine interest, and even gave us great tips for hiking and exploring during our free time. Sandra’s passion for the region really shone through. If you’re planning to visit Montserrat, I can’t recommend her enough. She truly made the experience unforgettable!
Francisca Santos
hace 4 meses - 5 (Experiencia positiva)
Vale a pena, desde a simpatia da Sandra, às explicações e contexto histórico!! Montserrat é lindo e merece ser visitado, único ponto negativo é que é tão lindo que o tempo passa rápido demais!
Maciej Stępień
hace 4 meses - 5 (Experiencia positiva)
Ana, our tour guide was one in her kind! I enjoyed whole trip with her, and Manolo, our driver! Whole trip began in warm and happy atmosphere, weve got plenty of news, and insights of our destination and overall place. She took care of every single detail to have the best experience possible. 100% reccomend the Julia travel!
Holly Spence
hace 4 meses - 5 (Experiencia positiva)
We booked onto the tour of Monserrat with a the cable car and to see the Black Madonna. Our tour guide was Nuria, and she was great! Very informative and engaged with the group. Would definitely recommend.
Brian Leung
hace 4 meses - 5 (Experiencia positiva)
Weronika Malinowska
hace 4 meses - 5 (Experiencia positiva)
Ali Sadeghi
hace 4 meses - 5 (Experiencia positiva)
Jana Trestikova
hace 4 meses - 5 (Experiencia positiva)
We had a nice trip to Monserrat with Valerian and Giordi. They are very pleasant guides and a Bus driver
Devil Dog Hog
hace 4 meses - 3 (Experiencia positiva)
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Devil, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
KATARZYNA GORECKA
hace 2 años - 1 (Experiencia negativa)
The tour itself was great but the customer service needs a little improvement. I emailed asking about luggage facilities and was told there were none, only to find out at the bus station that they have luggage lockers but are not part of Julia's. As a tourists, we rely on expertise those we hire and unfortunately, I was not provided with the assistance I was seeking.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Katarzyna, Thank you for sharing your experience, I am glad to learn you enjoyed your tour, despite the incident you indicate with your luggage, Please bear in mind that our installations do not include this type of service, nevertheless, we will take your comments into account as we strive to provide an excellent service, Best regards, Julia Travel Customer Service
Elle Mallett
hace 4 meses - 5 (Experiencia positiva)
Just got back from half day trip to Monserret with Julia travel company. While the trip was only 4.5 hours it was perfect to fit everything in, no waiting around! The mountains and buildings were beautiful. Nuria was wonderful and told us so much information about the history. Brilliant tour guide!
Karl Marriott
hace 4 meses - 5 (Experiencia positiva)
Lovely tour. Enjoyed
sutnamis Gonzalez
hace 4 meses - 5 (Experiencia positiva)
Muy bueno
jempithefox
hace 4 meses - 5 (Experiencia positiva)
Super negatief onthaalt door medewerkster die aan bus mensen ontving. Vroeg haar eerste keer waar ik moest zijn. Zij antwoordt dat ik te vroeg was, dat wist ik ook wel. Ik heb dan maar verder gezocht, maar hun kantoor niet gevonden. Terug naar die dame die dan het toppunt van arrogantie bereikte. Er stond een bus voor hun kantoor, waardoor het niet zichtbaar was. Waarop zij op een ongepaste manier zei : 'Ziet u de boom, ziet u het zwart boven de bus, ziet u de boom? Daar is ons kantoor. Arrogant en niet geschikt voor deze job. Vanaf dan enkel lof. Aan het onthaal andere medewerkster, super professioneel en vriendelijk. Alles werd goed uitgelegd. Arrogante medewerkster zat er ook, maar gelukkig geholpen door haar collega. Tijdens de trip naar Montserrat met chauffeur Adrian en gids Sandra, alles positief. Busrit en uitleg door gids Sandra was super. Top. Uit respect naar deze mensen en de goede organisatie van de rit, geef ik 5 sterren. Een goede raad aan die arrogante werkneemster met paardenstaart, zoek een andere job. U bent niet geschikt voor deze job.
Ofelia Esnaola
hace 4 meses - 5 (Experiencia positiva)
Excelente guía Lorena, muy buena experiencia, muy amable y la explicación super completa!!!!
Youstina Beshay
hace 4 meses - 5 (Experiencia positiva)
Our tour guide Lorena was amazing! Did a fantastic job explaining everything!
Ravi Bansal
hace 4 meses - 5 (Experiencia positiva)
Lorena was good and the drive very smooth
Donovan K.
hace 4 meses - 5 (Experiencia positiva)
ANDERSON CAVALCANTI
hace 4 meses - 5 (Experiencia positiva)
Nosso tour por Montserrat foi espetacular. O lugar é lindo! O motorista Manolo foi muito simpático e o destaque vai para a nossa guia Ana, que é super alto astral, nos explicou detalhadamente todos os pontos do tour e ficou a disposição durante todo tempo para tirar dúvidas! Guia excelente!!!
Conchi Diaz Alonso
hace 4 meses - 5 (Experiencia positiva)
Muy bien
Patricia Ormeño
hace 4 meses - 5 (Experiencia positiva)
Felicitaciones para Anna una super guía! Nos tocó tormenta lluvia con truenos! Pero a pesar de todo lo que pudo malograr la visita ha sido muy especial e inolvidable. Gracias!!!
Matt Degroot
hace 4 meses - 5 (Experiencia positiva)
That tour was unreal, Anna was a great tour guide!!
Larisa Teslevici
hace 4 meses - 5 (Experiencia positiva)
Montserrat a fost o experiență unică, o locaţie excelentă, mulţumim ghidului Anna și șoferului Manolo pentru sfaturi și îndrumare!
Łukasz Jamiolkowski
hace 4 meses - 5 (Experiencia positiva)
It was the great pleasure to visit Montserrat with Ana and Manolo. They shared amazing stories about the monastery, history and some tips and hints spend our free time there. Strongly recommend exploring Spain cities with Julia Travel.
Luke Walton
hace 4 meses - 4 (Experiencia positiva)
The tour by Anna and Milano (driver) on 23 July 2025 was very nice. Weather created challenges, but they made it work.
Matthew Barrington
hace 4 meses - 5 (Experiencia positiva)
Lovely staff
Nitro Nut
hace 4 meses - 5 (Experiencia positiva)
Monserate Tour - Very nice
German Rodriguez
hace 4 meses - 5 (Experiencia positiva)
Excelentente!!
Diana Estrella
hace 4 meses - 5 (Experiencia positiva)
Valeria fue una guía excelente. Tuvimos un tour extraordinario.
Francis Robles
hace 4 meses - 5 (Experiencia positiva)
Really positive experience. Great tour and very friendly. Sandra and Adrian were very pleassing
Kristýna Zatloukalová
hace 4 meses - 5 (Experiencia positiva)
Aigerim Akbergenova
hace 4 meses - 5 (Experiencia positiva)
Tour to Montserrat with Miss Sarah from Julia Travel is one of the most exciting in my whole experience! Have to be mentioned- I had been in 20+ countries all over the world and always booking tours and 1 day programs. I mean I can tell that it was amazing! Firstly - I want to notice professional experience of the tour guide - Miss Sarah. Rich knowledge of history and traditions, local culture and global history made our tour experience so memorable! This monastery and nature are breathtaking. Also I mentioned that another guide from this company Miss Valerya was good as well. And the most precious for me as a foreign tourist- high level of hospitality and perfect multitasking and bilingual skills of our guides. Driver also was professional because I noticed that driver has to be experienced on this mountain roads and he is super friendly!
Neda Matesic
hace 4 meses - 5 (Experiencia positiva)
Sara and Jorgie were wonderful driver and guide. Sara gave us all the information and plenty of time to enjoy the day at our pace.
Michael Ricci
hace 4 meses - 5 (Experiencia positiva)
Sara our tour guide and Jordi were wonderful. Thank you for our experience at Monsterrat
Sergio Huguet Fernández
hace 4 meses - 5 (Experiencia positiva)
Una experiencia increíble y totalmente recomendable. Acabamos de volver de Montserrat y ha sido una excursión espectacular. La subida en cremallera ofrece unas vistas impresionantes y te va preparando para lo que viene. La montaña, con sus formas tan singulares, es impactante desde cualquier ángulo. El museo nos ha sorprendido mucho, con obras de artistas como Dalí, Renoir o Le Corbusier, y terminamos con una degustación de licores típicos, donde la crema catalana fue sin duda mi favorita. Y todo esto guiado por Sandra, que transmite tanta pasión y conocimiento que hace que lo vivas de verdad. Una experiencia completa que vale muchísimo la pena.
Artur Belbel Oliver
hace 4 meses - 5 (Experiencia positiva)
Molt bona experiència amb la guia Sandra!
Martu J
hace 4 meses - 5 (Experiencia positiva)
Beatriz Plaza Sánchez
hace 4 meses - 5 (Experiencia positiva)
Alexandria Probst
hace 4 meses - 5 (Experiencia positiva)
We had the BEST tour with Sandra! She was incredibly knowledgeable, bringing history to life with so many fascinating facts and stories. On top of that, her energy and personality made the whole experience so fun and memorable. You can tell she loves what she does, and it made all the difference. Couldn’t have asked for a better guide—highly recommend booking with Sandra!
Danielle Probst
hace 4 meses - 5 (Experiencia positiva)
Sandra was great! Very fun outgoing and entertaining! She showed us around a few places and gave us great information about them.
Kirsti Tellas
hace 4 meses - 5 (Experiencia positiva)
A nice guided tour with a sympathetic guide Núria. We enjoyed being able to see beautiful views while still not having to climb too many steps or stairs. As we were happy with the cable car ride, we definitely recommend that one. But I’m sure that the train also works fine, even if you apparently ride it through a tunnel half of the ride. 😉
chris crowder
hace 4 meses - 5 (Experiencia positiva)
The tour was amazing! The tour guide was very informative, kind and helpful. We will recommend this tour to others. Christine from Houston, Texas
Fernando Cunillé Shaadi
hace 4 meses - 5 (Experiencia positiva)
Todo excelente. Fuimos atendidos por Nuria, y es una gran guía, conocedora de los temas, bueno Domin Inda, los idiomas y extremadamente agradable
Kay Dee
hace 4 meses - 5 (Experiencia positiva)
sanjit mondal
hace 4 meses - 1 (Experiencia negativa)
It was excellent trip, I really love that place, and the tour guide Malaria was amazing, she explained everything very nicely. Also the Driver was nice men.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Sanjit, Thank you so much for your lovely words! We're thrilled to hear you had an excellent trip and that you enjoyed the experience with our guide; we’ll make sure she receives your kind feedback. It’s also great to know our driver made a good impression on you! However, we noticed your review was marked with just one star, which usually indicates a negative experience. If that was an error, we’d truly appreciate it if you could update your rating — it really helps us and future travelers 😊 We hope to welcome you again on a new adventure soon! Best regards, Julia Travel Customer Service
CKG NYC
hace 4 meses - 5 (Experiencia positiva)
Valeria was great during our tour of Montserrat. Thank you to Sergio the gracious driver!
Tressa Solari
hace 4 meses - 5 (Experiencia positiva)
Our guide’s, Sandra, local knowledge and stories made Monserrat come to life. Monserrat is gorgeous and the location is stunning. We would absolutely recommend a visit and if you can get Sandra as your guide you are in for an absolute treat.
María José García
hace 4 meses - 5 (Experiencia positiva)
Muy buen tour y muy buenas guías! Sara y Valeria
Daniel Garcia
hace 4 meses - 5 (Experiencia positiva)
Jaime Ortiz
hace 4 meses - 5 (Experiencia positiva)
El tour a Montserrat fue una experiencia fabulosa, nuestro guía Iván ha sido espectacular. Muchas gracias por darnos una gran experiencia!
Ayoola Omotosho
hace 4 meses - 5 (Experiencia positiva)
Me and my girlfriend had an amazing experience on our Montserrat tour, and Anna was a big reason for it. She was very friendly, and professional throughout the entire day. Anna spoke both Spanish and English fluently and clearly, making sure everyone in the group felt included and informed. She shared fascinating insights about the history, culture, and geography of Montserrat.It was one of the best highlights of our trip to Barcelona. Thank you, Anna, for making the day so special.
Beatriz Aguilar
hace 4 meses - 5 (Experiencia positiva)
Excelente tour, Montserrat es espectacular, fue una tarde preciosa. Anna una excelente guía, muy buenas expectativas y muy acertadas recomendaciones. Alex excelente conductor y súper amable!
Cristina Martínez
hace 4 meses - 5 (Experiencia positiva)
Una experiencia estupenda. Agradecido a Anna su cercanía y saber hacer.
Natalia Borcean
hace 4 meses - 5 (Experiencia positiva)
Ich habe Nachmittags-Ausflug (15:00) genommen und bin damit sehr zufrieden. Es war nicht so viele Leute, Zeit um alles zu sehen war genug. Unsere Reiseführerin Anna war sehr nett und freundlich, hat alles gut organisiert und während Fahrt und vor Ort viel über Monserrat erzählt. Vielen Dank! 100 % zu empfehlen!
Josh Malarsky
hace 4 meses - 5 (Experiencia positiva)
Anna was a very good tour guide for our time at Montserrat. We learned a lot from her. Alex was also a good driver and made us feel very comfortable.
Jeanette Egera
hace 4 meses - 5 (Experiencia positiva)
Anna was nice and very knowledgeable about the Monserrat Monastery. The tour was worth it.
Francesco Calabrò
hace 4 meses - 5 (Experiencia positiva)
Ottima esperienza! Posti meravigliosi in compagnia della grande guida Anna!
Tina Oda
hace 4 meses - 5 (Experiencia positiva)
Anna was very knowledgeable and took her time explaining everything! I love how she wanted to meet everyone individually! Alex was an excellent driver!
Feliciano Fraguela
hace 4 meses - 5 (Experiencia positiva)
Muy bien MIRI
Valeria Manriquez
hace 4 meses - 5 (Experiencia positiva)
Excelente experiencia con miri! Genial!
Faraj Hindi
hace 4 meses - 5 (Experiencia positiva)
Sara did great job, also the driver was very nice and professional
Eduardo Godinez
hace 4 meses - 5 (Experiencia positiva)
Jose Luis Garcia
hace 4 meses - 5 (Experiencia positiva)
Buena experiencia
Lorena Galan
hace 4 meses - 5 (Experiencia positiva)
Nos gustó mucho el tour, las vistas son hermosas y la Basílica está divina, no te la puedes perder. Gracias a Jordi y Sara por la guía que nos dieron.
Yoan Padezhki
hace 4 meses - 5 (Experiencia positiva)
Lorena was a great tour guide! She create a very positive atmosphere and was patient with everyone. Recommend!
Judy Ross
hace 4 meses - 5 (Experiencia positiva)
Unique experience with lovely guide Miri
m i u
hace 4 meses - 5 (Experiencia positiva)
Suranjana Sengupta
hace 4 meses - 5 (Experiencia positiva)
We had a great experience in our Montserrat tour with Julia travels. Lorena, our guide was knowledgeable and friendly which made the experience all the more enjoyable
Steve Panduwawala
hace 4 meses - 5 (Experiencia positiva)
Is the most efficient and kind guide we ever met. Full of smiles and full of knowledge.
Brice Defeinve
hace 4 meses - 5 (Experiencia positiva)
Avec notre chauffeur Jordy & Sara notre guide 👍 Endroit magnifique Montserrat
K Rateliff
hace 4 meses - 5 (Experiencia positiva)
Anna, our tour guide, was incredible and so helpful throughout the entire day in Montserrat. Anna guided us though everything in a fun and engaging way and we also had free time as a family to explore.
DEYDANIA WHITE
hace 4 meses - 5 (Experiencia positiva)
Inpresionanate excursión. Nuestra guía fue Anna y fue excelente. La recomendamos 100%.
Camila Colmenares
hace 4 meses - 5 (Experiencia positiva)
Excelente tour, nuestra guía estuvo súper pendiente siempre, lo disfrutamos de principio a fin!
Michael Evans
hace 4 meses - 5 (Experiencia positiva)
Had a great trip to Montserrat with Anna
Amit Chauhan
hace 4 meses - 5 (Experiencia positiva)
The whole tour was very well put together and the person that made it amazing was Mari. She was extremely welcoming, nice, helpful, and guided us through out the property.
Veronica Strozza
hace 4 meses - 5 (Experiencia positiva)
Lorena estuvo excelente.. Nos explicó todo y es muy cordial y amable
Yurien Lamar
hace 4 meses - 5 (Experiencia positiva)
Lorena muy amable y el chofer muy bueno,lo recomiendo para cualquier excursión
Selvanayakam Mariappan
hace 4 meses - 5 (Experiencia positiva)
Tulia Córdova
hace 4 meses - 5 (Experiencia positiva)
Jess una excelente guía con información muy detallada
Shannon Hanes
hace 4 meses - 1 (Experiencia negativa)
They called my client as they forgot to buy tickets to their Sagrada Familia tour. Client found this out on their way to the tour. Client was quite unhappy as am I.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Shannon, I am deeply saddened by the inconveniences caused on the Sagrada Familia guided tour, Please bear in mind that it was due to an issue with the ticket system. As soon as we became aware of the situation, we contacted our affected customers to inform them and offer the available alternatives. I completely understand how upsetting this must have been, especially for those unable to reschedule who were refunded. Sincerely,
Seema Vijay
hace 4 meses - 5 (Experiencia positiva)
Great service! Valeria was our guide to Monteserrat and she was excellent!
Ruth Castillo
hace 4 meses - 5 (Experiencia positiva)
Excelente nuestra guía Caleria
Arnoldo Castillo
hace 4 meses - 5 (Experiencia positiva)
Valeria was awesome
Abhishek Rege
hace 4 meses - 5 (Experiencia positiva)
Valeria was a great guide
Wallace Lowe
hace 4 meses - 5 (Experiencia positiva)
Our guide Valerie was amazing!
Vertadier Fabienne
hace 4 meses - 5 (Experiencia positiva)
Tres bonne expérience
Julio Cesar Calza
hace 4 meses - 5 (Experiencia positiva)
Muy bueno el servicio en general y excelente el trabajo de los guías Nuria e Ivan. En nuestro caso particular, nos tocó Ivan y realmente quedamos muy conforme y satisfechos, tanto por su cordialidad como por los conocimientos aportados.
Francis Lapena
hace 4 meses - 5 (Experiencia positiva)
We had a great experience with our trip. Our guide, Nuria, is very knowledgeable, fun and makes the trip very interesting. The tour is highly recommended.
Mónica Casiano
hace 4 meses - 5 (Experiencia positiva)
Excelente!! La pasamos muy bien!! Súper recomendable!
Georges Destin
hace 4 meses - 5 (Experiencia positiva)
Nuria was a great tour guide. Had a wonderful time.
siri hollywood
hace 4 meses - 1 (Experiencia negativa)
Terrible service. Jenny at front desk is rude and attitude. We got 12 pm church tour and we’re at the meeting point on time but it was misleading on directions we did not see tour guide and they left with out us. We went to front desk to speak and Jenny did not show courtesy to put us in next 1 pm tour. Customer service is very poor when people travel long distance to come tour atleast need to accommodate with no charge to next time slot or another day. Instead they asked to pay for another ticket. Service is terrible.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear siri, Thank you for sharing your experience, Please bear in mind that all agencies are informed that arriving late to the Sagrada Familia guided tour means losing the tour. As per the Basilica's special conditions for groups, atendees can only access with their guide at the scheduled time with the unique group ticket. Our staff offered you, as a goodwill gesture, to reschedule by paying only the part of the group ticket that we would have to repay to include you on another tour; instead of asking you to pay 100% for the tour as conditions applying to your reservations indicate. Sincerely,
Alexandra Bruckner
hace 4 meses - 4 (Experiencia positiva)
Colleen Russell
hace 4 meses - 5 (Experiencia positiva)
Very enjoyable experience
Zach
hace 4 meses - 5 (Experiencia positiva)
Sandra was an amazing guide. Tons of fun and very excited about Catalan history! Highly recommend the tour and especially the guide!
Prethi John
hace 4 meses - 5 (Experiencia positiva)
The tour was amazing!! Monserrat was stunning and our tour guide Sandra was so fun and knowledgeable! Highly recommend taking the train up the mountain.
Thess Enciso
hace 4 meses - 5 (Experiencia positiva)
We had a great tour in Montserrat. Although it was cloudy, we still had a good view of the magic mountains and perfect timing to visit the basilica as there were not a lot of tourists around. A good experience to see the wonders of God managed to touch the sphere of the black Madonna. Next time there should be a whole-day tour which includes hiking to the grotto. Thanks to our tourist guide, Anna of Julia Tours. She is very detailed of the information, a very interactive and funny lady. Well recommended.
Glenn Southby
hace 4 meses - 5 (Experiencia positiva)
Wonderful time in Monseratte!! Anna was a very kind and caring guide that kept us on time. The bus with train tour is very good value for money.
Carl Langan
hace 4 meses - 5 (Experiencia positiva)
Anna was great and Montserrat was spectacular.
Mike
hace 4 meses - 5 (Experiencia positiva)
Such good energy and knowledge with our Montserrat tour. Thank you team Anna.
caitlyn mchugh
hace 4 meses - 5 (Experiencia positiva)
Anna was a fantastic tour guide. She was informative and had such great energy. She told us the best picture spots and where to go to eat. It was great having time on our own as well to go up the funicular. Great tour- highly recommended!
xiaoqin zhang
hace 4 meses - 5 (Experiencia positiva)
很好的体验,导游很热情
Fernanda Martins
hace 4 meses - 5 (Experiencia positiva)
Hilda Briseno
hace 4 meses - 5 (Experiencia positiva)
Anna did an excellent job, so kind, positive energy and a lot of knowledge. It made our visit more special and magical. Thank you Anna you are the Best. One off our best tours in Barcelona
Anuradha Yerukola
hace 4 meses - 2 (Experiencia negativa)
The guides talk too much and spend too much time just talking. Whatever takes 5 minutes to explain, takes them an hour. I went to Girona and skipped half the tour just because I got so tired of standing around doing nothing and listening to the guide
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Anuradha, Thank you for sharing your thoughts. Our tours are designed to offer in-depth and enriching experiences, and our guides aim to provide detailed historical and cultural context at each stop to enhance your visit. We understand that every traveler has different preferences, and we appreciate your feedback as it helps us continue to refine our services to better suit a variety of expectations. Sincerely, Julia Travel Customer Service
Cossette Cervantes
hace 4 meses - 5 (Experiencia positiva)
Valeria was an impressive guide. In English and Spanish. She was very knowledgeable and the trip was amazing 👏 🤩
Miguel Ramirez
hace 4 meses - 5 (Experiencia positiva)
Excelente experiencia en nuestra visita a Montserrat. Nuestra guía Lorena, fue fundamental. Gracias por todo
Miguel Angel
hace 5 meses - 1 (Experiencia negativa)
Excursión a Montserrat el día 14 de junio con salida a las 10h15m. Al finalizar ,te piden una propina voluntariamente para el chófer.No abren la puerta de atrás y te obligan a salir por la de alante,de uno en uno..Al llegar a Barcelona,solo abrieron la puerta delantera!!!!!! Y mantuvieron cerrada la de atrás. Lo hacen para desfilar frente al chófer que pegado a la puerta de salida,el chofer como un soldado, esperando la propina. Coacción total!!! Vergonzoso. Conclusión:las próximas excursiones las voy a contratar con otra agencia.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Miguel Ángel, Habitualmente se abren ambas puertas al llegar de regreso a Barcelona. En el caso en que un día se abriese sólo una de ellas de ninguna manera se presiona a ningún pasajero o se obliga de ninguna forma a dar ningún tipo de muestra de apoyo. Por favor tome nota que ningún otro pasajero, de este tour u otro nos ha hecho llegar ningún otro comentario al respecto. Atentamente Apreciado Miguel Angel, Gracias por tomarse el tiempo para escribir esta opinión, Lamento que la experiencia con nuestra compañía no fuese enteramente satisfactoria, Tras revisar sus comentarios con el personal que realizó este tour nos indican que se hizo de la forma habitual. Para subir al bus para la vuelta a Barcelona se usa solo la puerta delantera; para poder entregar los souvenirs y realizar el recuento de pasajeros. En el trayecto de vuelta los guías suelen comentar que aquellos clientes que hayan quedado satisfechos, de manera completamente voluntaria, pueden dejar una reseña o tener cualquier muestra de apoyo sin presionar a ningún pasajero, A la llegada a Barcelona se abren ambas puertas para que los clientes puedan bajar por la que prefieran o tengan mas cerca. Es posible que, al bajar, se encontrase con el guía o el conductor junto a la puerta y tuviera la sensación de que no podía marcharse sin ofrecer algún tipo de compensación económica, aunque esto no forma parte de nuestro protocolo ni es una práctica intencionada por parte del equipo. Suelen situarse cerca de alguna de las puertas para responder las consultas habituales de nuestros clientes sobre un restaurante para cenar o como volver a su hotel. Sentimos que tuviese esa sensación ya que no fue en ningún momento la intención de nuestro equipo. Atentamente, Julia Travel Customer Service
Lourdes Gonzalez
hace 4 meses - 5 (Experiencia positiva)
Sara muy buena guía y el chofer muy bueno
Asha
hace 4 meses - 5 (Experiencia positiva)
Thoroughly enjoyed the guided tour of Mont Serrat led by Sara
Aylene Cunanan
hace 4 meses - 5 (Experiencia positiva)
Our group has enjoyed the half day Montserrat tour with our guide, Sara. The weather was perfect, the place wasn’t crowded and we had enough free time to walk around, take pictures and check out the gift shop. The views were spectacular to and from Montserrat. Our guide, Sara, was very knowledgeable and very pleasant. Overall, it was worth taking the tour instead of going to Montserrat by ourselves.
Manpreet Singh
hace 4 meses - 5 (Experiencia positiva)
Great trip to Montserrat! Sara was great and very informative!
Arjan Singh
hace 4 meses - 5 (Experiencia positiva)
Sara was very amazing and treated everyone with a lot of love !
Dianne Martin
hace 4 meses - 5 (Experiencia positiva)
Sandra was a fantastic tour guide. She was very informative and also made everything interesting.
Lee Ann Ross
hace 4 meses - 5 (Experiencia positiva)
Wow! Beautiful view from the top of Montserrat. Sandra gave us a great tour of Monserrat. We also had time to explore on our own. Highly recommend
Andrea Trusty
hace 4 meses - 5 (Experiencia positiva)
Sandra was a great tour guide! We had an amazing time at Montserrat!
Eric Ross
hace 4 meses - 5 (Experiencia positiva)
Great time. Beautiful location and an excellent guide.
Keke Khojane
hace 4 meses - 5 (Experiencia positiva)
Great day out very informative, some humour was also great. Sandra did a fantastic job…
Anita Tam
hace 4 meses - 5 (Experiencia positiva)
Amazing tour . Friendly staff . Sandra is a good tourist guide. Highly recommend
Kuber Sarode
hace 4 meses - 5 (Experiencia positiva)
Jenn Riordan
hace 4 meses - 4 (Experiencia positiva)
Pretty good overall. After visiting monastery we had to go back at a later time to visit Black Madonna. Then had to wait in line quite a while and this was supposed to skip the line.
Moipone Khojane
hace 4 meses - 5 (Experiencia positiva)
Montserrat tour was amazing. Sandra was an excellent tour guide. Witty and knowledgeable.
danny mathews
hace 4 meses - 5 (Experiencia positiva)
Miri did a great job today on our trip to Monserrat!!!! We really appreciated her clear and concise presentation!! We are loving our trips with Julia travel here in Barcelona Danny and carla mathews. San Antonio, Texas
Miguel Angel Téllez T
hace 4 meses - 5 (Experiencia positiva)
Excelente tour, así como las orientaciones y compañía de Valeria nuestra guía.
David Gurney
hace 4 meses - 5 (Experiencia positiva)
Anna was a colourful and energetic host.
Carmie Balenzano
hace 4 meses - 5 (Experiencia positiva)
Anna was so kind, helpful, knowledgeable. We had an amazing time. Thank you for such great memories!
Chonim Li
hace 4 meses - 5 (Experiencia positiva)
Tour guide Anna is so nice and shows us the best. Also, very nice to my son.
dieter antezana
hace 4 meses - 5 (Experiencia positiva)
Great experience! The team was super helpful, especially our guide Jonathan. 100% worth the time.
Sviatlana Sachyk
hace 4 meses - 5 (Experiencia positiva)
It was an amazing experience with Anna .
Achim Birkenhauer
hace 4 meses - 5 (Experiencia positiva)
Unser Guide Anna war gut und konnte unsere Fragen beantworten und hat uns super durch das Kloster geführt. Es war ein schöner Tag
Marjoné Nel
hace 4 meses - 5 (Experiencia positiva)
Our tour guide, Anna, was so kind and helpful. What a great experience we had at Monserrat ! Thank you Anna, you are the best.
Fernando Peruzzo
hace 4 meses - 5 (Experiencia positiva)
rocio de lucas ares
hace 4 meses - 5 (Experiencia positiva)
Excelentes guías ! Gracias Anne y jhonatan, son increíbles ! Súper recomendable ❣️
Mariana Angulo Muniz
hace 4 meses - 5 (Experiencia positiva)
Elena González Lezcano
hace 4 meses - 5 (Experiencia positiva)
Excelente servicio, muy profesionales. Julia es fantástica. 10/10
Monse Casillas
hace 4 meses - 5 (Experiencia positiva)
Lorena fue expectacular , paciente, y muy informativa.
Nelly Kilmurray
hace 4 meses - 3 (Experiencia positiva)
Es lamentable que el personal administrativo de Julia sea tan maleducado con el público maltratan a la gente.La empresa debería identificar a Sus empleados.Son la cara visible y es una pena dado que tanto la guia Mirri como el conductor han sido muy cordiales y han hecho muy bien su trabajo.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Nelly, Gracias por tomarse el tiempo para compartir su opinión. Lamentamos que su percepción sobre la atención recibida en nuestra oficina no haya sido positiva. Hemos revisado lo sucedido con el equipo de atención al cliente y, según nos informan, usted y sus acompañantes llegaron con antelación al horario de inicio del check-in del tour. En ese momento, nuestra compañera les indicó amablemente que en unos minutos comenzaríamos con el proceso. Una vez anunciado el inicio del check-in, se les atendió de inmediato, sin que se produjera ningún retraso o alteración en el orden de atención. El equipo mantuvo en todo momento una actitud profesional y cordial, cumpliendo con su labor de forma correcta, y acorde a su formación. Mencionar que no tenemos ninguna incidencia de ese día respecto a nuestro personal. Nos alegra saber que tanto la guía Mirri como el conductor estuvieron a la altura de sus expectativas. Un cordial saludo, Julia Travel Customer Service
Nathan Mandondo
hace 4 meses - 5 (Experiencia positiva)
Nuria did a Job at guiding us and given the history of Montserrat. It was very interesting
Zara Mkrtchyan
hace 4 meses - 5 (Experiencia positiva)
Nuria was very nice guide and attentive to all tourists.
Arthur Ramos
hace 4 meses - 5 (Experiencia positiva)
El tour a Monserrat fue increíble, nuestra guía Nuria fue muy carismática y divertida. Nos dio muchos datos interesantes durante el tour e hizo sentir a todos muy cómodos y atentos con su buen manejo del ingles.
Andrew Foote
hace 4 meses - 5 (Experiencia positiva)
We had a great experience and appreciate Sandra and the team for sharing a bit of their culture and history with us. Thank you.
Jörg Mühlhölzer
hace 4 meses - 5 (Experiencia positiva)
The Tour with Nuria was great and exciting
Sara Valencia Zapata
hace 4 meses - 5 (Experiencia positiva)
Fue excelente el tour de Montserrat con la guía Lorena. La amamos, nos acompañó y guió demasiado bien <3
Navid Akar
hace 4 meses - 5 (Experiencia positiva)
Anna was a fantastic guide—friendly, knowledgeable, and super organized. She made the Montserrat experience smooth, fun, and full of great insights. Highly recommend her!
Jessica Williams
hace 4 meses - 5 (Experiencia positiva)
What an amazing place! Anna was a fantastic guide from start to finish, she was incredibly welcoming, friendly, knowledgeable and always open to answer any questions. Montserrat itself was absolutely stunning, I have never seen anything like it before, it should absolutely be somewhere everyone visits if you have the chance! We had around 2 hours of free exploring once we arrived but you could easily spend 5-8 hours up there. There’s loads to do, liquor tasting, a museum, hiking etc. I would recommend this tour to anyone!
Dany Jolin
hace 4 meses - 5 (Experiencia positiva)
Excellent !
Jacqueline Holguin
hace 4 meses - 5 (Experiencia positiva)
Anna excelente guía y un tour maravilloso.
Josee Tolton
hace 4 meses - 5 (Experiencia positiva)
Loved our experience with Anna. She’s very knowledgeable and has great energy! Would recommend this tour :)
hengshoon tan
hace 4 meses - 5 (Experiencia positiva)
Anna was a wonderful guide!
Antonio Suarez
hace 4 meses - 5 (Experiencia positiva)
Anna, una guía maravillosa, super amable , encantadora , la visita fue muy bonita con toda la información necesaria para vivirla y disfrutarla. La mejor guía
Vivek Motha
hace 4 meses - 5 (Experiencia positiva)
Had an amazing experience doing the Montserrat tour. Both Sara and Lorena were absolutely knowledgeable and enthusiastic throughout the tour !! (FYI..Booked via “Get your guide”)
Angela S
hace 5 meses - 5 (Experiencia positiva)
Thanks to Anna for being an amazing tour guide and knowing so much about Montserrat
Bhavana
hace 5 meses - 5 (Experiencia positiva)
We had a great trip with guida Anna.. She was managing 2 languages (English and Spain) like a Pro...she explained clearly and she s so kind and calm, it was easy to move around place...
Fabio Marcia
hace 5 meses - 5 (Experiencia positiva)
Bellissima esperienza a Montserrat! Anna, la nostra guida, è stata molto gentile, solare, pronta a rispondere qualsiasi domanda e soprattutto molto presente per tutto il gruppo dandoci ottimi consigli per tutta la visita. Un ringraziamento anche all'autista Luis che ci ha accompagnato con l'autobus sia all'andata che a ritorno. Esperienza da provare!
Zach Magleo
hace 5 meses - 5 (Experiencia positiva)
Great stuff! It especially helped when tourguide Anna made sure to cutdown waiting times, making our stay much more relaxing and fulfilling.
Ma Caridad Magleo
hace 5 meses - 5 (Experiencia positiva)
Anna provided us with so much information and Montserrat background which we appreciated. Montserrat is special. Worth the trip.
Blaze Godz
hace 5 meses - 5 (Experiencia positiva)
Bellissima esperienza, la guida Anna è stata fantastica e preparatissima. Esperienza consigliatissima
Ardeshir Nazari
hace 5 meses - 5 (Experiencia positiva)
Michael Simpson
hace 5 meses - 5 (Experiencia positiva)
Fantastic tour for my family. Miri was a very knowledgeable tour guide and made it very engaging for the whole family including the children. Definitely recommend this tour.
Michele Swain
hace 5 meses - 5 (Experiencia positiva)
Sandra was exceptionally kind to our kids and an engaging guide overall! We loved the tour
Arely Hernandez-Alvarez
hace 5 meses - 3 (Experiencia positiva)
Beautiful tour, amazing place, good transportation. I did not give it a 5 only because My husband and I had very bad experiences with the tour guide Ana, she was very rude to everyone that asked a question; nasty attitude , she talked way too much asking us questions instead of just being informative and taking to the point. She took way too much time and ended up rushing our tour at the end and we did not have enough time of our own to experience everything we wanted to experience. We wish we would have had a different guide like Carlos, he was eloquent and finished with his group much faster given them more alone time to explore the sight.
Taiza de Castro Costa Diamantino Taiza
hace 5 meses - 5 (Experiencia positiva)
Excelente passeio em Monserrat com excursão Júlia Tour com a guia Lorena
Zyla Geonzon
hace 5 meses - 5 (Experiencia positiva)
We had a wonderful tour with Lorenna and Louisa! It included a informative tour of Monserrat, adequate free time to explore, complimentary liqueour tasting and cookies. They both went above and beyond with local recommendations of Barcelona - highly recommend!
yuri alonso
hace 5 meses - 5 (Experiencia positiva)
Lorena la mejor exelrnte trabajo
Tadeusz Melnyczok
hace 5 meses - 4 (Experiencia positiva)
Excellent trip, thank you
Rebecca and Chris
hace 5 meses - 5 (Experiencia positiva)
Carlos was fantastic! Made this experience all the important to appreciate the religious & spiritual components. Would highly recommend.
Marco Neubauer
hace 5 meses - 5 (Experiencia positiva)
Was für ein Highlight am letzten Tag. Montserrat ist ein Paradies auf Erden und Carlos hat seinen Teil zu diesem tollen Erlebnis beigetragen. Zu 100% zu empfehlen. :)
Paola Anduaga Garcia
hace 5 meses - 5 (Experiencia positiva)
El tour a Montserrat estuvo muy bueno y muy completo! Anna fue una gran guía y nos dio muy buena información! Todo perfecto !
LADELA YOGA
hace 5 meses - 5 (Experiencia positiva)
We had Nuria and Ivan as tour guides and Antonio as our driver. Excellent team and would recommend this tour, is a must!!
Junar Calinao
hace 5 meses - 5 (Experiencia positiva)
It was an amazing experience.Ivan is very friendly, very knowledgeable of what his doing as tourist guide.I learned a lot from him…thank you so much.I will definitely recommend Julia travel and tours to my friends 😉
Tania Pacheco
hace 5 meses - 5 (Experiencia positiva)
Fantastic tour ro Montserrat! Gracias Nuria!
kiranjeet gulati
hace 5 meses - 5 (Experiencia positiva)
Ivan and Norria were very good tour guides. Had a lot of fun . Must book a tour with them whenever anyone visits Spain.
German Díaz Rodríguez
hace 5 meses - 1 (Experiencia negativa)
Todos los días llegando tarde a Centro Técnico Seat. Solo hubo un conductor con el que llegábamos bien. El resto, que si se ponen a hablar por teléfono con otra compañera de la compañía, que si van a 80kms/h en la A2. Otro que si en los accesos en la Ronda frena para que los coches se incorporen... Y así una larga lista.... Dan un servicio muy malo a la empresa.
Artiomas R.
hace 5 meses - 4 (Experiencia positiva)
Julian Saavedra
hace 5 meses - 5 (Experiencia positiva)
This travel company offered my family a great experience. Friendly customer service, comfortable bus ride, and beautiful views. Called them the day of travel letting them know that we were running a little behind and they were nice about it and said it was not a problem and explained options in case we missed our tour.
Laura Brynne Urie
hace 5 meses - 5 (Experiencia positiva)
We loved our trip to Montserrat! We left at 3 and got back at around 8. The bus station is well connected with public transport. The bus ride was very calming with good AC. Lorena was an amazing tour guide with great explanations and historical information in both Spanish and English, I even took notes! She and Sarah helped us pick out a restaurant near where we were staying after the trip. The free time goes quickly, I would recommend going quickly after the tour to the 20 minute hike or finding the local honey and cheese vendor. If you don’t drink alcohol, they offer cookies instead.
Adams Roofing
hace 5 meses - 5 (Experiencia positiva)
This company was great. We visited Montserrat, stunning ! Sara was our Guide, loved every minute. Restaurants and shops there too.
Areli Astorga
hace 5 meses - 5 (Experiencia positiva)
Fantastic! I love the place, nostalgic in the sense of its mystery and history. Educational and very friendly tour guides, Sarah and Lena
Adeline Billiard
hace 5 meses - 1 (Experiencia negativa)
A fuir !!! Je déconseille fortement cette agence qui n’est absolument pas sérieuse ni compétente !
Respuesta de Julià Travel Barcelona - Estació del Nord
Chère Adeline, Je regrette que vous n'ayez pas été satisfait de notre service, malheureusement sans plus d'informations sur votre expérience, nous ne pouvons pas résoudre le problème que vous avez soi-disant eu avec notre société, N'hésitez pas à nous contacter via votre agence de réservation si vous avez besoin de notre aide, Cordialement, Julia Travel Customer Service
Iris E
hace 5 meses - 1 (Experiencia negativa)
Worst experience ever. We couldn't get to visit the two places because of their incompetence and they were very mean. No refund, 212€ LOST for seeing and visiting nothing and being talked rudely all day.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Iris, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
ALEJANDRO GAREGNANI
hace 5 meses - 4 (Experiencia positiva)
Lo mejor del tour es valeria que es súper amable e instruida. Habla el inglés a la perfección y lo hace ameno. Le saco una estrella al tour porque al ser español inglés la pobre guía debe repetir todo dos veces y eso hace que dure casi el doble de lo que debería durar o en el mismo tiempo se podría recorrer más. El tiempo es muy Preciado para los turistas .
Nathaly Marois
hace 5 meses - 5 (Experiencia positiva)
Nous avons fait la visite guidée de Montserrat avec train à crémaillère. Notre guide Ivan était excellent à l’écoute de nos questions et nous donnant les explications en détail de ce que nous voyions. Je recommande tout était parfait
Rosemary Favell
hace 5 meses - 5 (Experiencia positiva)
Montserrat was amazing! Sylvia was a great tour guide, explaining the history of Montserrat, the monastery and how it works today. Would highly recommend.
Samuel Pereira
hace 5 meses - 5 (Experiencia positiva)
Miriana did a good job guiding us on the Montserrat tour. Made the best out of our family time there.
Ahmed Altahir
hace 5 meses - 5 (Experiencia positiva)
I want to express my sincere appreciation for Jessica from Julia Travel. She is an incredibly humble, kind, and professional person who went above and beyond to make our trip truly enjoyable and memorable. From the moment we started the tour, Jessica ensured everything ran smoothly and made us feel welcome and well taken care of. Her knowledge, patience, and positive attitude made a big difference. It’s rare to meet someone who genuinely cares about the experience of each guest—and Jessica absolutely does. Thanks to her, our time with Julia Travel was exceptional. Highly recommend both Julia Travel and Jessica — she’s a true asset to the team!
Tsolak Ayvazyan
hace 5 meses - 5 (Experiencia positiva)
Great Tour !!!!
Carmelo Cruz
hace 5 meses - 5 (Experiencia positiva)
Our Guide Anna on the Highlights of Barcelona was Outstanding!!!
Daniel Andres
hace 6 meses - 1 (Experiencia negativa)
La experiencia ha sido realmente mala, contratamos el traslado de Barcelona a Port Aventura junto con las entradas. La salida fue puntual pero la vuelta…. La hora a la que teníamos que estar en el parking era a las 18:15 para salir de vuelta a las 18:30 pero el autobús no estaba. Llegó a las 20:10 sin saber si iba a venir o no porque ni llamaron por teléfono para avisar ni mandaron email, y eso que para la reserva lo pedían por lo que tenían el de mi mujer. Nos dejaron tirados en el parking dos horas sin saber absolutamente nada. El conductor no dio ni una sola explicación y desde la oficina de la estación mucho menos porque ni cogían el teléfono y eso que llamamos unas…. 20 veces?? Es vergonzoso, esto ocurrió el viernes 30 de mayo. Espero que esta reseña le sirva a gente para escoger otras opciones más formales porque para coger el dinero desde luego que no tienen ningún problema.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Daniel Andres, Gracias por tomarse el tiempo de compartir su experiencia. Sentimos mucho saber que el servicio no cumplió sus expectativas. En cuanto al viaje de vuelta, nos gustaría aclarar que el autobús salió 1,5 horas más tarde de lo previsto debido a la rotura de un retrovisor lateral. Tenga en cuenta que el autobús no puede circular sin espejo retrovisor, por lo que fue reparado, de ahí el retraso. No obstante, sus comentarios han sido compartidos con nuestro equipo para asegurar una mejor organización y atención al cliente en los puntos de salida. Saludos cordiales, Julia Travel Customer Service
Philip Walton
hace 6 meses - 1 (Experiencia negativa)
Terrible customer service. Rang ahead on the phone to say we'd be slightly late. Had a baby with us and when we got there they said it was too late. No remorse either. Horrible staff.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Philip Walton, Thank you for bringing this to our attention While we strive to offer flexibility whenever possible, some of our tours operate on strict schedules due to timed entries and coordination with local partners. Also, we need to respect the conditions established with our collaborators. Best regards, Julia Travel Customer Service
A G
hace 6 meses - 1 (Experiencia negativa)
We travel A LOT and use a lot of tour companies. This was one of the most disappointing we've ever been on. Actually, the worst to date. #1 Departure point. The bus station is disgusting and there were no toilet seats in women's rest room. No toilets on bus. Only brief chance to use rest room at cable car. #2 my 112 lb son almost broke knee caps when his seat slammed into them. Seat was broken and miserable crowded and hot bus trip. #3 29 people on one cable car? Not what we were expecting...at all. Had we known, we would have booked elsewhere. This company came recommended from our hotel. We would not use again. Guides were fine.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear customer, Thank you for taking the time to share your experience. We appreciate your recognition of the work done by our guides. Regarding the bus station, please note the its condition and its facilities are unfortunately outside of our control, but we fully agree that cleanliness and proper maintenance are essential. As per the confort ans safety of the bus ride and cable car, this are priorities for us, and we’ll make sure this is reported to our corresponding department. Best regards, Julia Travel Customer Service
M. J.
hace 6 meses - 1 (Experiencia negativa)
Ein Stern ist noch Zuviel für den unglaublich schlechten Service von diesem Unternehmen! Wir haben die Reise mit dem Bus mit Julia Travel gebucht um den Port Aventura World Park zu besuchen. Das Desaster hat bereits bei der Ankunft angefangen, da die Mitarbeiter vor Ort 10 Minuten vor Abreise einen abgewimmelt haben mit den Worten: „Der Check-In beginnt erst in 10 Minuten. Natürlich stürmen alle nach Aufruf zum Check-In gleichzeitig auf die Mitarbeiterinnen zu, da man vorher niemand bedienen wollte… Außerdem gab es keine weiteren Information vom Personal in Form von Tipps für das Reiseziel oder Empfehlungen. Der Bus fuhr planmäßig los, natürlich 1,5 Stunden und man ist nicht rechtzeitig zur Parköffnung da.(Das war im Voraus aber bekannt). Die Rückfahrt ist in meinen Augen viel zu früh angesetzt mit 18:30 wobei man froh sein konnte in unserem Fall, da der Rückbus unglaubliche 1,5 Stunden Verspätung hatte! Keinerlei Infos Oder Kommunikation von Julia Travel, man konnte froh sein, ein Platz im Schatten zu finden auf dem sehr sonnigen Busparkplatz. Ich kann jedem nur abraten diesen Busunternehmen zu buchen und zu nutzen, da es nur zur Enttäuschung führt. Wir werden aus den genannten Gründen, Julia Travel zukünftig nie wieder nutzen!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear customer, Thank you for taking the time to share your experience. We're very sorry to hear that the service did not meet your expectations and that the day was marked by delays. Regarding the return journey, we’d like to clarify that the bus departed 1.5 hours later than scheduled due to a broken side mirror. Please note the bus cannot run without a rear-view mirror, so it was repaired, hence the delay. Nonetheless, your comments have been shared with our team to ensure better organization and customer support at departure points. Best regards, Julia Travel Customer Service
Mathias Schade
hace 6 meses - 5 (Experiencia positiva)
We had a trip to Monserrat today and we’re overwhelmed by the impressions we got! Carlos was an excellent guide, and the staff was very friendly and helpful! Thanks a lot for this wonderful trip!
Mark Anthony
hace 6 meses - 5 (Experiencia positiva)
Did the Girona day tour. It was amazing. Your bus is very comfortable. Must see for GOT fans.
Thomas Bath
hace 6 meses - 5 (Experiencia positiva)
Great tour to Montserrat
tom last name
hace 6 meses - 1 (Experiencia negativa)
We were a party of 6 that paid for a tour to Sagrada Familia in November 2024 with Viatour. When we arrived on 5/8/25 at Janet Toirs, they had no record of the booking. Fortunately I had a confirmation number and paperwork with me. They spit our group among two different tours at a later time. Then they charged our credit cards an additional 56 Euro per couple. In effect, they charged us twice. We discovered this charge when we returned home and reviewed our credit card balance.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Tom, Thank you for your feedback. I regret to learn about your situation. Unfortunately we have not recieved any information form your agency regarding your request. Please contact your booking agency in case you need our assistance. Best regards, Julia Travel Customer Service
Leila Moura
hace 6 meses - 5 (Experiencia positiva)
A guia Olga E foi muito competente e atenciosa!
Enzo Gallina
hace 6 meses - 5 (Experiencia positiva)
Olga E
Jésica Orlante
hace 6 meses - 5 (Experiencia positiva)
El tour de Olga E a la casa Batlló fue maravilloso!!! Super amable y profesional, muy recomendable!
Christy Roman
hace 6 meses - 1 (Experiencia negativa)
If you are on a cruise ship, save your money! They will sell tickets to 6 cruise ships and leave you in a 2-3 hour line. In our case it was in the rain. Think you’ll get a refund? Yeah, no. Just like every other hospitality vendor, if they can screw a tourist they will. They screwed hundreds of people today and I am not alone in saying I will make sure Norwegian reconsiders allowing the ticket sales in their terminal knowing this is what they do. I have been fighting for 3 weeks for a refund and finally got Norwegian Cruiselines involved. Many others on our ship were screwed. 6 cruise ships selling tickets to anyone who will buy and stand in line for an hour or more just to get on a bus. We didn’t get on and I have been fighting for a refund ever since - finally reached out to Norwegian because so many others were equally upset.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear customer, We’re very sorry for the inconvenience you experienced in Barcelona.We would like to confirm that your refund has already been processed. We regret the situation and any confusion caused, and we appreciate your patience while the request was being reviewed. Your feedback is important and helps us continue improving the experience for all our travelers. Best regards, Julia Travel Customer Service
Domingo LLerena
hace 6 meses - 5 (Experiencia positiva)
He hecho varias excursiones con Julia Travel tanto en Madrid como Barcelona, y siempre han cumplido con mis expectativas.
Agus Poli
hace 6 meses - 5 (Experiencia positiva)
Excelente servicio, los guías son super amables y muy buenos los coches en dónde se realiza el traslado hacia las excursiones.
TERESITA LIA SCARDIGNO
hace 6 meses - 2 (Experiencia negativa)
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada TERESITA, Sentimos que no haya quedado satisfecho con nuestro servicio, desafortunadamente sin más información sobre su experiencia, no podemos abordar el problema que supuestamente tuvo con nuestra empresa. Por favor no dude en contactarnos a través de la agencia con la que reservó si necesita de nuestra asistencia, Un cordial saludo, Julia Travel Customer Service,
Javier Treviño
hace 6 meses - 1 (Experiencia negativa)
Una de las peores experiencias con una agencia de viajes. Contratamos una excursión a PortAventura y nos dejaron tirados sin transporte de vuelta, sin aviso ni asistencia. Tuvimos que volver por nuestra cuenta. Atención al cliente inexistente y cero responsabilidad. No volveré a confiar en Julià Travel y no la recomiendo a nadie.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Javier, Gracias por compartir su experiencia. Lamento que no pudiese regresar a Barcelona con nuestro bus al no haber estado en el punto de encuentro y horario indicado. Según indicamos a la agencia con la que reservó, el bus realizó la recogida a la hora indicada por nuestro personal. Se les envió la correspondiente prueba de localización por GPS de nuestro conductor. Todos los pasajeros que salieron de nuestra oficina con usted por la mañana, excepto una reserva y la suya, regresaron con nuestro bus a Barcelona. Por este motivo se indicó a la agencia con la que reservó que procediesen con el reembolso parcial correspondiente a las entradas de Port Aventura y Ferrari Land, ya que la ida y vuelta de nuestro bus sí se realizó según lo programado. Atentamente, Julia Travel Customer Service
Adrian Castro
hace 7 meses - 4 (Experiencia positiva)
TFM 2024
hace 7 meses - 1 (Experiencia negativa)
Una experiencia vergonzosa e inaceptable. Contraté con Julià Travel una excursión a PortAventura y Ferrari Land para el 28 de abril de 2025, con transporte de ida y vuelta desde Barcelona. Ese día, tras un apagón generalizado que dejó el parque inoperativo y sin atracciones, me dirigí puntualmente al punto de encuentro en el parking —donde supuestamente debía recogernos el autobús a las 18:30 h—. Estuve allí desde las 17:30 hasta las 18:45. El autobús jamás apareció. Nadie dio explicaciones. Nadie de Julià Travel estaba presente. Absolutamente ningún tipo de asistencia. Tras esperar en vano durante más de una hora, me vi obligado a pagar por mi cuenta otro transporte a Barcelona (37,20 €), además de haber abonado 176 € por un servicio incompleto y fallido. Julià Travel ha respondido con evasivas, insistiendo en que su autobús salió “puntualmente” —¿cómo es posible si estuve allí todo el tiempo y no apareció nada ni nadie?—. Un trato impersonal, poco profesional y carente de empatía ante una situación completamente injustificable. Una agencia que abandona a sus clientes no merece confianza ni un solo euro. No volveré a contratar con Julià Travel y no lo recomiendo a nadie. Si valoras tu tiempo, tu dinero y un mínimo de seriedad, elige otra compañía.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada TFM 2024 Gracias por compartir su experiencia. Lamento que no pudiese regresar a Barcelona con nuestro bus al no haber estado en el punto de encuentro y horario indicado. Vemos que la imagen que adjunta no esta completa, ya que la recibimos por email al solicitar usted la devolución incluía la hora, 18:32h, la recogida se hizo a las 18:30h tal y como le demostramos con la captura de localización por GPS de nuestro conductor. Todos los pasajeros que salieron de nuestra oficina con usted por la mañana, excepto una reserva y la suya, regresaron con nuestro bus a Barcelona al seguir las instrucciones indicadas por nuestro personal a la salida. Por este motivo se le indicó que hemos realizado el reembolso parcial correspondiente a las entradas de Port Aventura y Ferrari Land, ya que la ida y vuelta de nuestro bus sí se realizó según lo programado. Atentamente, Julia Travel Customer Service
John Huston
hace 7 meses - 2 (Experiencia negativa)
After spending $140 USD for 2 people to go to Montserrat, we came away very disappointed. Muria, our guide, did mention that once mass starts you can’t get into the basilica. She spent too much time explaining the outer areas and well as the choir, Catalan language, etc. Then getting us on a long slow line for the Black Madonna (which is a quick walk through, once you are in front of the statue) which took up a good deal of time in the tour. Not able to go into the basilica due to the one hour Mass and a hard stop to be back to the bus. The tour wasn’t planned properly to allow access to the basilica. Proceed at your own caution. Totally missed taking in the basilica, one of our purposes to go.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear John, Thank you for sharing your commentaries, It saddens me to learn that you were not satisfied with the Montserrat tour, After checking your commentaries with the guide she indicated taht the entire group was informed that due to the affluence of visitors on Montserrat on this day it would be more challeging to complete the tour exactly as expected, The access to the Black Madonna is managed by the Monastery staff, even though tickets are prepaid. As per the mass, once the visit to the Black Madonna was done the mass servcie had started. Sincerely, Julia Travel Customer Service
Louis Claassen
hace 7 meses - 5 (Experiencia positiva)
Good tour to Montserat !! Well organised by Julia travel
Caroline Cushing
hace 7 meses - 5 (Experiencia positiva)
We did the Montserrat tour with Cog-wheel train this morning. It was very impressive. We learned so much from Ivan. He is very knowledgeable about the sanctuary. It is a wonderful place to visit, whether you are teligious or not. He and our driver, Emilio were wonderful. The tour ended in rain, so driving down the hill was not so easy. Ivan kept us entertained while we waited for our bus to arrive.
廖榮達
hace 7 meses - 1 (Experiencia negativa)
不可信賴,被放鳥了
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear 廖榮達 , I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Zoltán Gyimesi
hace 7 meses - 5 (Experiencia positiva)
The Montserrat tour was perfect, absolutely for the money, Montserrat is marvellous, our guide, Miri was very kind and up-to-date. Julia Travel deserves the five stars. If there is any inconvenience that I can mention, that was the bilingual guiding: Miri had to repeat everything twice: first time in english, after that in spanish. This practice makes the explanations rather too long…
Nicolae Nastase
hace 7 meses - 4 (Experiencia positiva)
Am luat Hip and Hop și o excursie de o zi la Portaventura. Nu am regretat.
Maxim Ilushenkov
hace 7 meses - 5 (Experiencia positiva)
Guys, wow! We went to the Sagrada Familia tour, and Cassandra was absolutely amazing. Normally, we avoid guided tours because most tour guides tend to be a bit boring - but Cassandra kept it interesting from start to finish. Now, here's another thing! We originally booked to go in with another company... which cancelled it a few days before the scheduled date (apparently, they didn't have the tickets), and everyone else online was asking for stupid amounts of money for tickets. But I saw good reviews for Julia Travel and decided to message them - I was told that they have tickets and to come to the office. I came, and they had many options and for prices much lower than the rest. When we go to Spain again, we'll definitely use Julia Travel.
Cristina
hace 7 meses - 1 (Experiencia negativa)
They scammed us we buy our tickets with 1 month prior and when we arrived they don’t have our names there . Horrible experience
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Cristina, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Agustín Da Rodda Casajús
hace 7 meses - 1 (Experiencia negativa)
No nos dijeron nada del punto de regreso ni a que bus subir para la vuelta a Barcelona. Por otro lado, la entrada a Ferrari Land te deja solo volver hasta las 18:30, por lo que para recorrer el parque tienes nada más que 2hs (tener en cuenta que cada atracción tiene mínimo 1hr de espera) Por mi lado no volvería a contratar el tour... Y si vuelvo al parque es con FastPass si o si
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Agustín, Gracias por compartir esta opinión, Siento los inconvenientes que indica en la visita a Port Aventura, En salida del tour desde nuestra oficina, el personal que les hace entrega de las entradas para el parque indica a todos los asistentes la hora de vuelta con el bus y hace así mismo entrega de los tickets para el bus de regreso con el horario indicado. Se indica igualmente a todos que el bus estará en el mismo punto donde los dejan al llegar al parque y que deben presentarse allí 15 minutos antes de la hora de salida hacia Barcelona. Respecto a sus comentarios sobre la gestión del parque, me gustaría informarle que todos los puntos de ventas son informados del horario de apertura de Ferrari Land. Un cordial saludo, Julia Travel Customer Service
Claudina orellano
hace 7 meses - 1 (Experiencia negativa)
Soy de Argentina! Me anotaron en una excursión en inglés. Les dije que me ubiquen en otra excursión y me dejaron fuera del parque, no solo a mi sino que a 3 personas más. Pauperrimo
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Claudina, Gracias por compartir esta opinión, Lamento los inconvenientes que indica, Debido a una confusión con el idioma del tour se realizó su reserva para el tour en Inglés. En el check in nuestro personal le pido disculpas y le indicó que lamentablemente no había otro tour disponible para otro horario y que se le realizaría el reembolso completo, al haberlo abonado en efectivo tan solo debia pasar por nuestra oficina para realizarle la devolución. Se le ofreció igualmente solicitarla al día siguiente ya que tenía otro tour con nosotros. Mientras indicaba usted su descontento tanto a nuestro personal del punto de encuentro como a nuestro servicio de atención al cliente por teléfono, el grupo entró al parque a la hora reservada, 17:30h. Por este motivo cuando indicó que realizaría el tour en inglés, ya no era posible que se uniese a dicho grupo. Según las normas del Park Güell para grupos guiados solo es posible acceder con el guía. Atentamente, Julia Travel Customer Service.
DANIEL Kanojia
hace 7 meses - 5 (Experiencia positiva)
Alex Wu
hace 7 meses - 5 (Experiencia positiva)
超推,導遊Lorena熱心友善~
Giovanni Gallo
hace 7 meses - 5 (Experiencia positiva)
Berta top
Michelle Taylor
hace 7 meses - 1 (Experiencia negativa)
Tour was overbooked by approximately 28 people. We waited a hour for another bus to arrive. Missed our cable car ride because we left late. Which is the primary reason for booking this tour. The tour guide told us to contact Julia Travel for a refund. Upon contacting Julia Travel, I’m told I have to contact Viator. I am not a happy traveler.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Michelle, Thank you for sharing this review, I thruly regret the inconveniences you experienced on the Montserrat Afternnon tour, Please bear in mind that due to an issue with one of our buses for this tour part of the group started it with some delay. The tour could be done but not the cable car, for this reason your agency was advise to proceed with a partial refund. Sincerely,
Victoria Diossa
hace 7 meses - 1 (Experiencia negativa)
Booked a trip and Julia overbooked and now refusing to give a refund to those effected. Do not trust this company!!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Victoria, Thank you for sharing this review, I thruly regret the inconveniences you experienced on the Montserrat Afternnon tour, Please bear in mind that due to an issue with one of our buses for this tour part of the group started it with some delay. The tour could be done but not the cable car , for this reason your agency was advise to proceed with a partial refund when you contacted them after the several ocassions that we indicated you that you had to contact the agency you payed through. Sincerely,
Felipe Bats
hace 7 meses - 1 (Experiencia negativa)
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Felipe, Sentimos que no haya quedado satisfecho con nuestro servicio, desafortunadamente sin más información sobre su experiencia, no podemos abordar el problema que supuestamente tuvo con nuestra empresa. Por favor no dude en contactarnos a través de la agencia con la que reservó si necesita de nuestra asistencia, Un cordial saludo, Julia Travel Customer Service,
Jasmine Stock
hace 7 meses - 5 (Experiencia positiva)
My boyfriend and I took a trip to Montserrat with Julia tours. We had an amazing tour guide- Muria, who was so great with everyone and very knowledgable about the history of Montserrat and Catalonia. We learnt a lot and also really admired her positive energy with the early morning start! The views were absolutely phenomenal and the experience of Montserrat was fantastic! We only wish we had more time as we could have easily spent an entire day here. The tour came with a liquor tasting which we thoroughly enjoyed as well. This is our second time in Barcelona and last time we were here we missed out on this experience because of timing everything we wanted to do- we are so glad we managed to get there this time because it surpassed all expectations. Strongly strongly recommend for any tourist in Barcelona!
Mariyana Raycheva
hace 7 meses - 5 (Experiencia positiva)
I recommend ❤️ It was fantastic trip to Montserrat.
Beaut Vii
hace 7 meses - 5 (Experiencia positiva)
Really happy with Carolina
Joana Mago
hace 7 meses - 1 (Experiencia negativa)
Numa excursão ao Parque Portaventura, devido a um imprevisto atrasamo-nos 5 minutos e ficamos sem transporte para Barcelona. Com duas crianças é um problema. De referir também que no transporte da manhã saímos com 30 de atraso. A nossa única solução foi vir de Táxi pois não há transportes públicos aquela hora. Daí a nossa avaliação.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Joana Mago, Thank you for taking the time to share your opinion. We would like to clarify that the return transfer from PortAventura departed as scheduled, with no incident reported on that day. We always recommend arriving at the meeting point a few minutes early to avoid any issues, as our departures must follow a strict timetable. We regret the inconvenience this caused and appreciate you taking the time to share your experience. Best regards, Julia Travel Customer Service
Sophie L
hace 8 meses - 5 (Experiencia positiva)
Wir haben über GetyourGuide unser Ticket gebucht und waren rundum zufrieden. Jessica war eine großartige Guide mit viel Wissen und Humor. Danke für die zahlreichen Informationen und Tipps.
Respuesta de Julià Travel Barcelona - Estació del Nord
herzlichen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben! 😊 Es freut uns sehr zu hören, dass Sie rundum zufrieden waren und Jessica mit ihrem Wissen und Humor für ein besonderes Erlebnis gesorgt hat. Schön, dass Sie mit vielen interessanten Informationen und Tipps versorgt wurden – genau das macht eine gute Reise aus! Wir hoffen, Sie bald wieder auf einem unserer spannenden Touren begrüßen zu dürfen. Beste Grüße und bis zum nächsten Abenteuer, Julià Travel
Катя Пильгун
hace 8 meses - 5 (Experiencia positiva)
Nate Klimis
hace 8 meses - 5 (Experiencia positiva)
Sara was our tour guide and she did a very amazing job of giving us the details of the Montserrat and black Madonna tour. She was very knowledge, sweet, and fun! Thank you for the amazing experience and memories for a lifetime!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Nate, Thank you so much for your kind words! 😊 We're thrilled to hear that you had such a memorable time on the Montserrat and Black Madonna tour with Sara. She's indeed a fantastic guide—knowledgeable, kind, and full of energy! It means a lot to us that this experience created lasting memories for you. We hope to welcome you again soon for more unforgettable adventures! Sincerely, Julià Travel
Jonathan Marine Lahsberg
hace 8 meses - 4 (Experiencia positiva)
Wanrung Lin
hace 8 meses - 4 (Experiencia positiva)
Zara Wells
hace 8 meses - 1 (Experiencia negativa)
We booked a tour through Viator and experienced extremely unprofessional behaviour from one of the local tour operator’s staff. He threw the ticket at my boyfriend after we queried why we had to pay extra for missing the tour by 5 minutes. Most companies with any decency would have a 10 minute waiting grace period for people who are running late or unable to find the starting point. They charged us an extra 31 euros pp to book onto the later tour. Beware of this company!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Zara, Thank you for taking the time to write this review, It saddens me to learn, as per our records, that you lost the Sagrada Familia guided tour by arriving late. As indicated to all agencies included the one you booked it through, we recommend customers to arrive 15 minutes before the tour to try to avoid this type of situation, as arriving late means losing the tour. Sagrada familia has special conditions for groups, all attendants must enter at the scheduled time with the guide. I am glad to learn that our staff asisted you to reschedule by paying only the part of the ticket we had to repay for you. Regading your comments about our staff, we pass them to the department in charge so they can review them an take the appropiate measures, Sincerely,
Kaylee Lee
hace 8 meses - 4 (Experiencia positiva)
Book the ticket on Klook for Montserrat and Picasso museum guide. Both perfect for tourist to explore around Barcelona. Montserrat guide Gloria is fun! Recommended! However the story time is abit short. Picasso guide Oliver is a huge Picasso fan! Can tell he loves his job!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Kaylee, Thank you for sharing your experience! 😊 We're so glad to hear you enjoyed both the Montserrat and Picasso Museum tours — two must-see spots for anyone exploring Barcelona. Gloria will be happy to know her energy made the Montserrat visit fun, and we appreciate your feedback about wanting a bit more story time. And yes, Oliver’s passion for Picasso truly shines through — it’s always a joy to learn from someone who loves what they do! We hope to see you again soon on another adventure! Best regards, Julià Travel
HUAN NGUYEN
hace 8 meses - 4 (Experiencia positiva)
Great service
Respuesta de Julià Travel Barcelona - Estació del Nord
Thank you for your kind words! 😊 We're delighted to hear that you enjoyed our service. We hope to welcome you on another adventure soon! Best regards, Julià Travel
Louis S.C.
hace 8 meses - 5 (Experiencia positiva)
Respuesta de Julià Travel Barcelona - Estació del Nord
¡Muchas gracias por tu calificación de 5 estrellas! 😊 Nos alegra saber que disfrutaste de tu experiencia. ¡Esperamos verte pronto!
catalin damian
hace 9 meses - 5 (Experiencia positiva)
Totul bine. Am rezervat un tur de jumătate de zi la Montserrat și totul a fost ok. Lorena, ghidul nostru foarte bine dispus și amabil. Punctuali și serioși.
Respuesta de Julià Travel Barcelona - Estació del Nord
Îți mulțumim pentru recenzie! 😊 Ne bucurăm să aflăm că excursia ta de jumătate de zi la Montserrat a fost o experiență plăcută și că Lorena a contribuit la acest lucru cu energia și amabilitatea ei. Apreciem mențiunea punctualității și seriozității noastre! Sperăm să te avem alături și în viitoarele tale aventuri. Cu stimă, Julià Travel
sofia fontanet
hace 9 meses - 3 (Experiencia positiva)
Tour of La Monserrat was not what we expected.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear sofia, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
heather feil
hace 9 meses - 5 (Experiencia positiva)
Miri was an AMAZING tour guide. Absolutely loved touring with her. She told us so many fun facts about the buildings and architecture, along with the history of the city. You can tell she loves this city. I wish I had more time here to adventure and explore to all the museums and art galleries she told us about. 10/10 recommend.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear traveler, Thank you for your wonderful review! 😊 We're delighted to hear that you had such a great experience with Miri as your guide. Her passion for the city truly shines through, and we're thrilled that she made your tour both informative and fun. Hopefully, you'll have the chance to return and explore all the museums and galleries she recommended! Wishing you many more amazing adventures! Best regards, Julià Travel
Sara Hake
hace 9 meses - 5 (Experiencia positiva)
Miri was fantastic! Very informative with lots of great cultural and historical details. Would love to go on another tour with her.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Sara, Thank you for your kind words! 😊 We're thrilled to hear that you enjoyed your tour with Miri and appreciated her cultural and historical insights. She truly loves sharing her knowledge! We’d love to welcome you on another tour with her in the future. Best regards, Julià Travel
Stacy Wilkins
hace 9 meses - 5 (Experiencia positiva)
Miriana was an amazing guide!! Very knowledgeable and personable! Loved it!
Respuesta de Julià Travel Barcelona - Estació del Nord
Hi Stacy, What a joy to read your review! 😊 We're so happy to hear that you loved your tour with Miriana. She truly has a gift for making each experience both insightful and enjoyable. Hopefully, we’ll see you again for another great adventure! All the best, Julià Travel
Michael Ayers
hace 9 meses - 5 (Experiencia positiva)
We had an amazing tour of Montserrat and finished the tour with some delicious Liqueur made at the monastery. Our guide Sandra was fantastic and very funny.
Respuesta de Julià Travel Barcelona - Estació del Nord
Hello Michael! We're so glad to hear that you had an amazing tour of Montserrat! 😊 Ending the experience with the monastery’s delicious liqueur is definitely a highlight. Sandra will be delighted to know that her humor and guidance made your visit even more enjoyable. We’d love to have you join us on another adventure in the future! Best regards, Julià Travel
Dolly Wang
hace 9 meses - 5 (Experiencia positiva)
Lykke Jensen
hace 9 meses - 5 (Experiencia positiva)
Vi deltog i en dejlig tur til Monserrat. Vores guide Anna gjorde en stor indsats for at vi fik det fulde udbytte af turen. Det var tydeligt at hun var rutineret . Turen med bjerg banen var en oplevelse i sig selv. Vores chauffør Jorge fik os sikkert ud til Monserrat og retur til Barcelona. Vi vil klart anbefale turen til Monserrat med Julia Travels. Mvh Familien Jensen
Respuesta de Julià Travel Barcelona - Estació del Nord
Kære Familien Jensen, Mange tak for jeres venlige anmeldelse! 😊 Det glæder os at høre, at I havde en dejlig tur til Montserrat, og at Anna sørgede for, at I fik det fulde udbytte af oplevelsen. Turen med bjergbanen er virkelig noget særligt! Vi sender også jeres ros videre til Jorge, som sørgede for en tryg og behagelig rejse. Vi sætter stor pris på jeres anbefaling og håber at byde jer velkommen på en ny eventyr snart! Bedste hilsner, Julià Travel
Clarice Urso
hace 9 meses - 5 (Experiencia positiva)
La excursion Barcelona Highlights muy recomendable. La guía Miri nos enseñó los lugares destacados de Barcelona y nos recomendó un restaurant excelente.
Respuesta de Julià Travel Barcelona - Estació del Nord
Nos alegra saber que disfrutaste de la excursión Barcelona Highlights y que Miri hizo un gran trabajo mostrándote los rincones más emblemáticos de la ciudad. ¡Y qué bueno que su recomendación gastronómica también fue un acierto! 😊 Esperamos verte pronto en otra aventura descubriendo nuevos destinos. Atentamente, Julià Travel
Tooslow nogo
hace 9 meses - 5 (Experiencia positiva)
Montserrat morning tour with cog wheel This was a well timed morning tour departing from Julia Tours office in the bus station. Our guide was Anna - 2 n - and she was beyond helpful and informative and enthusiastic. We managed to get the earlier cog wheel train and we had the right amount of time to visit the Black Madonna and the Basilica, there was plenty of time to enjoy this location. I would happily return to Montserrat for a full day. Anna is a real asset to Julia Tours, she helped our group navigate a trip to Guell Park from the drop off point and give us general information on getting to Barcelona Airport.
Respuesta de Julià Travel Barcelona - Estació del Nord
Hi there, Thank you for sharing your experience! 😊 We're so happy to hear that you enjoyed the Montserrat Morning Tour with Cog Wheel and that Anna made the trip even more special with her enthusiasm and helpful insights. It’s great that you had enough time to visit the Black Madonna and the Basilica while also enjoying the stunning surroundings. We completely agree—Montserrat is worth a full-day visit too! We’ll be sure to pass along your kind words to Anna. Hope to see you on another adventure soon! Best regards, Julià Travel
Ismael Tortola pardo
hace 10 meses - 1 (Experiencia negativa)
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado cliente, Sentimos que no haya quedado completamente satisfecho con nuestro servicio, desafortunadamente sin más información sobre su experiencia, no podemos abordar el problema que supuestamente tuvo con nuestra empresa. Por favor no dude en contactarnos a través de la agencia con la que reservó si necesita de nuestra asistencia, Un cordial saludo, Julia Travel Customer Service,
George Hunter
hace 10 meses - 1 (Experiencia negativa)
Hice una reserva con catamaran y nos estafaron ya que el catamaran al llegar no estaba y cuando llego despues de 1 hora no nos dejaron subir por que decia que estaba lleno. No pudimos subir en todo el dia y no nos devolvieron el importe que pagamos por el. Una vergüenza julia travels.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Ismael Tortola, Agradecemos su opinión y el tiempo que se ha tomado para compartirla. Lamentamos mucho la situación que describes. Hemos revisado tu reserva y, según nuestra información, el servicio reservado no incluía el catamarán. Recomendamos contactar directamente con la agencia a través de la cual realizaste la compra para aclarar cualquier inconveniente. Un cordial saludo, Julia Travel Customer Service
Mirna Rigolon
hace 10 meses - 5 (Experiencia positiva)
Excelente experiência! Ótimo tour con la guía Lorena y el conductor Augustin fueron geniais ! Visita súper puntual , tranquila con todas informaciones , autobús ótimo limpio y nuevo ! Súper recomiendo!
Respuesta de Julià Travel Barcelona - Estació del Nord
¡Muchísimas gracias por tu comentario! 😊 Nos alegra saber que tu experiencia fue excelente y que Lorena y Agustín hicieron un gran trabajo. La puntualidad, comodidad y calidad del servicio son muy importantes para nosotros, así que nos encanta saber que todo estuvo a la altura de tus expectativas. ¡Esperamos verte pronto en otra aventura! Atentamente, Julià Travel
Im3l R.
hace 10 meses - 5 (Experiencia positiva)
Amé este tour. Super recomendado. Lorena fue muy profesional y su explicación fue excelente. Agustín, el conductor fue muy amable. Realmente disfruté de este tour porque coincidimos con una presentación. Señores... No pierdan esta oportunidad.
Respuesta de Julià Travel Barcelona - Estació del Nord
¡Qué alegría leer tu comentario! 😊 Nos encanta saber que disfrutaste tanto del tour y que Lorena y Agustín hicieron que la experiencia fuera aún mejor. Además, qué suerte haber coincidido con una presentación, seguro que hizo el momento aún más especial. ¡Gracias por tu recomendación! Esperamos verte pronto en otra aventura. Atentamente, Julià Travel
Kornelia
hace 10 meses - 1 (Experiencia negativa)
ACHTUNG BETRUG: Wir haben eine Tour in der Alhambra um 10 Uhr oneline mit dieser Agentur gebucht, bezahlt und die Tickets ausgedruckt. Am Treffpunkt haben wir erfahren, dass wir einfach umgebucht wurden für 12:30 ohne uns Bescheid zu geben. Außerdem waren die aufgedruckten Tickets nur Infozetteln und keine gültigen Eintrittskarten. Bei den vielen Anrufen hörten wir nur sorry, sonst war ihnen alles egal. Als wir beim Eingang die Situation erklärten durften wir wenigstens auf das Gelände der Alhambra. Aber den Nasridenalast durften wir nicht betreten, egal was wir sagten. Wir sind extra hier her geflogen und haben den Nasridenpalast nicht betreten dürfen, also bezahlt für nichts. Dieser Agentur gehört die Lizenz entzogen. Bucht nicht, sonst werdet ihr auch enttäuscht. Leider muss man mindestens 1 Stern geben, verdient hätten sie sich nur Minus Sterne.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Kornelia, Thank you for taking the time to share this review, We regret the inconvenience you experienced with your Alhambra tour. After reviewing your case, we confirm that a confirmation email with the scheduled time was sent to you on December 24. As stated in the booking conditions, the tour time is assigned at the moment of confirmation, and the tour is non-refundable. Unfortunately, despite our efforts, it was not possible to reschedule the tour at your preferred time. Best regards, Julia Travel Customer Service
David Arlanda
hace 10 meses - 3 (Experiencia positiva)
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado cliente, Sentimos que no haya quedado completamente satisfecho con nuestro servicio, desafortunadamente sin más información sobre su experiencia, no podemos abordar el problema que supuestamente tuvo con nuestra empresa. Por favor no dude en contactarnos a través de la agencia con la que reservó si necesita de nuestra asistencia, Un cordial saludo, Julia Travel Customer Service,
MacroVital
hace 10 meses - 1 (Experiencia negativa)
Por que no hay menos estrellas
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado cliente, Sentimos que no haya quedado satisfecho con nuestro servicio, desafortunadamente sin más información sobre su experiencia, no podemos abordar el problema que supuestamente tuvo con nuestra empresa. Por favor no dude en contactarnos a través de la agencia con la que reservó si necesita de nuestra asistencia, Un cordial saludo, Julia Travel Customer Service,
elsa defrance
hace 11 meses - 2 (Experiencia negativa)
Save your money, here’s why: Signed up for a guided tour of Monserrat monastery. The site was amazing and worth seeing. However, the bus driver drove a bit fast for most parts, which was scary when we approached the mountains. Once we arrived the audioguides didn’t work so our guide decided to talk without her mic. We couldn’t hear anything because she made no effort to speak up. I literally haven’t learnt a thing. There was almost no explanations, and when there was, she was too quiet. Also, and most importantly, the instructions for the meeting point at the end were VERY vague and confusing, and we almost missed the bus because of that. Careful when buying your tickets, the photo of the funicular on the website is not what is promised on the tour: you will take a short train to the top instead of the cable car. You really don’t need a tour if you can figure out a way to get it cheaper.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear elsa defrance, Thank you for taking the time to share this review, I am glad to learn that you enjoyed your visit to Montserrat, Although our radios are frequently examined to make sure that all of the features are working properly, unfortunately, this kind of issue may appear during the day. Regarding your comments on our diver, I will pass this information to the corresponding department since we strive for all our clients to fully enjoy our service. Please note that the cable car is only available in the afternoon tour and if the option is selected. Best regards, Julia Travel Customer Service
Iwona Bortnik
hace 11 meses - 5 (Experiencia positiva)
Bardzo miła obsługa biura i Pani przewodnik Liliany. Brałam udział w jednodniowej wycieczce autokarowej do Montserrat. Wszystko zgodne z opisem, punktualne i fachowe podejście. Pani przewodnik cierpliwa, pomocna i życzliwa a samo miejsce urzekające. Polecam zwiedzić!!!!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dziękujemy za tak miłe słowa! 😊 Cieszymy się, że wycieczka do Montserrat spełniła Twoje oczekiwania i że Liliana zadbała o profesjonalne i przyjazne oprowadzanie. To naprawdę wyjątkowe miejsce, które warto odwiedzić! Dziękujemy za polecenie i mamy nadzieję, że zobaczymy się na kolejnej wyprawie! Pozdrawiamy serdecznie, Julià Travel
Cristina Mejía Morales
hace 11 meses - 1 (Experiencia negativa)
Fatal el servicio, hace 6 días fui a Port Aventura por el cumpleaños de mi hija pequeña y dejaron tirados a 3 familias siendo en total 12 personas con varios niños, no lo recomiendo para nada, tuve una experiencia nefasta, ya que no había manera de volver a Barcelona y tuve que gastar 200€ en taxi y nadie se hace responsables ni del mal rato vivido y menos de los gastos, siempre he hecho tours y nunca me ha pasado esto, cuentan las personas que embarcan de salida y al volver y jamás dejan a nadie tirado y menos si son trayectos largos…
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Cristina Mejía Morales, Gracias por tomarse el tiempo para compartir su experiencia. Lamentamos sinceramente que su experiencia con nuestro tour no haya cumplido con sus expectativas. Tenga en cuenta que el conductor tiene que respetar los horarios de salida, en este caso 18:30h, ya que el bus sigue una programación y horarios. A todos los clientes se les cita 15 minutos antes de la salida. En esta ocasión el bus se fue a las 18:32h. Un cordial saludo, Julia Travel Customer Service
Joshua Christian
hace 11 meses - 2 (Experiencia negativa)
Had booked tour from Marbella to Ronda village on 28.12.2024 .I must say I have never had experienced such a horrible and arrogant tour guide . Next time I would be careful choosing the tour services
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Joshua Christian, Thank you for taking the time to share this review, We are sorry to hear that the tour did not meet your expectations. We take customer feedback very seriously, and we have shared your comments with the corresponding department. That being said, on the day of your tour, there were any incidents or negative comments from participants. Best regards, Julia Travel Customer Service
Mariana Pavlenko
hace 11 meses - 1 (Experiencia negativa)
Pessima esperienza guida turistica pessima Julian ci ha lasciato senza il bus di ritorno senza avvisare 8 persone sulla montagna 👎
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Mariana Pavlenko, Gracias por tomarse el tiempo para compartir su experiencia. Lamentamos sinceramente que su experiencia con nuestro tour no haya cumplido con sus expectativas. Según nuestra revisión, el tour regresó a la hora prevista y sin incidencias. Mencionar que no hemos recibido ninguna otra petición el día que tomo el tour. Un cordial saludo, Julia Travel Customer Service
Nicole
hace 11 meses - 1 (Experiencia negativa)
Can i give zero stars? Very poor experience. The whole group waited for 40 mins + in front of Park güell just to find out, they sold invalid tickets to everyone. The person of contact of Julia Travel was everything but helpful, even resisted telling us his full name. My mails are being ignored for weeks now. Never got a refund. Julia Travel stole 58€ and plenty amount of time from me.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Nicole, Thank you for sharing this review, We sincerely apologize for the inconvenience you experienced during your visit to Park Güell. Please note that the selling point where you booked and payed the tour was informed and asked to proceed with the refund, Sincerely, Julia Travel Customer Service
ALEXIS PAPAKONSTANTINOU
hace 1 año - 1 (Experiencia negativa)
They gave us wrong ticket for Portadventura Park, and we lost 3 hours to sort this out, they arent answering our calls. Worse experience i have ever had with an agency.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear ALEXIS PAPAKONSTANTINOU, Thank you for sharing your feedback with us, It saddens me to learn that you were not satisfied with our service. Nonetheless, I will transfer your comments to our corresponding manager so he to see whether there is room for improvement on the tour. Best regards, Julia Travel Customer Service
Jean Baptiste Pietri
hace 1 año - 5 (Experiencia positiva)
Ásdís Ámundadóttir
hace 1 año - 5 (Experiencia positiva)
Diana Manasieva
hace 1 año - 5 (Experiencia positiva)
Booked a tour with Julia Travel to Monserrat through Get Your Guide online. We chose the 10:15 tour and we had Harrison as driver and Sandra as tour guide. Had a great day out- safe and comfortable journey. Sandra and informative and fun. Thinking to book flamenco show and Barcelona Bus tour with them. Would recommend
Respuesta de Julià Travel Barcelona - Estació del Nord
Hi Diana, Thank you for your kind review! 😊 We’re so happy to hear that you had a great day in Montserrat with Sandra and Harrison. A safe and comfortable journey, along with an engaging guide, makes all the difference! If you're thinking of booking a flamenco show or the Barcelona Bus Tour, be sure to check out our official website, where you'll find our full range of excursions. We’d love to welcome you on another experience soon! Best regards, Julià Travel
AMANDINE MARRON
hace 1 año - 3 (Experiencia positiva)
Ils vendent les billets au parc fort aventura plus les places de car pour le transport. Attention les horaires données sur booking.com ne correspondent pas forcément en tout cas pour le retour. 1h d avance, ce qui n est pas correct , c est une journée qui est relativement onéreuse.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Amandine Marron, Thank you for sharing this review, I regret to learn that you didn't recieve the correct information form your agency, Please bear in mind that all authorized selling points receive the complete description for our activities, Sincerely, Julia Travel Customer Service
Artist Relations
hace 1 año - 5 (Experiencia positiva)
Mauro Ponce
hace 1 año - 5 (Experiencia positiva)
Alejandra Peñaranda
hace 1 año - 1 (Experiencia negativa)
Pésimo servicio. Hoy 11 de noviembre de 2024 teníamos el tour al Parque Guell y parece que la agencia se equivocó e hizo reserva para otro día y no pudimos entrar. Una pena que cerca de 20 personas de diferentes nacionalidades, con viajes a regreso a sus países al día siguiente, y con toda la ilusión, no pudieran conocer el parque por culpa de la agencia, y lo peor, casi no responden! Tuvimos que ir a la agencia a que nos hicieran el reembolso, pagar transportes y ningún tipo de compensación por el tiempo y dinero perdido. NO lo recomiendo, NO hagan tours con ellos, no son una empresa seria ni respetuosa con sus clientes.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Alejandra, Gracias por compartir esta opinión, Lamento que no pusiese visitar el parque, Debido a un fallo en el sistema, la reserva para el grupo quedo registrada de forma errónea. Aunque nuestro personal intentó solventar la situación para conseguir que el grupo pudiese acceder, finalmente no fue posible. Por favor tome nota que a todos los clientes se les ofreció cambiar su reserva para otra salida sin coste o la devolución completa a través de la agencia con la hubiesen reservado, Sentimos los inconvenientes, Atentamente, Julia Travel Customer Service,
razorrau1
hace 1 año - 5 (Experiencia positiva)
Julia travel I taken us to Montserrat for Epic of the Basilica. Our tour guide Anna did a very amazing job of giving us the details of the Maserati black Madonna tour. It was a very organised tours that was on time and punctual. Jonathan was the other tour guide for the spanish-speaking group, he gave us a lot information while we were in the bus riding for our tour.
Respuesta de Julià Travel Barcelona - Estació del Nord
Hi there, Thank you for sharing your experience! 😊 We're thrilled to hear that you had a well-organized and punctual tour to Montserrat. Anna and Jonathan will be delighted to know that their insights and guidance made your visit even more special. The Black Madonna is truly a remarkable highlight, and we’re glad you enjoyed it! We’d love to have you join us for another adventure in the future. Safe travels! Best regards, Julià Travel
Jad Youssef
hace 1 año - 2 (Experiencia negativa)
The bus was so tight with broken seats so when u sit it goes back further. The guides were very good . When we finished we waited more than 45 min until the bus arrived to pick up while the gathering was at 12 10 the bus arrived very late.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Jad, Thank you for sharing this review, I am glad to learn that you enjoyed the tour and our guide's performance, Regarding your comments about the bus, even though we strive to keep the scheduled times, those can be affected by causes out of our control as traffic conditions, Sincerely, Julia Travel Customer Service,
Pedro Escalona
hace 1 año - 5 (Experiencia positiva)
Contraté el tour a Portaventura y la verdad es que vale la pena el precio que incluye la entrada a los dos parques y el traslado ida y vuelta desde Barcelona. Los buses fueron puntuales.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Pedro, ¡Gracias por tu comentario! 😊 Nos alegra saber que disfrutaste del tour a PortAventura y que encontraste que el precio vale la pena con la entrada a ambos parques y el traslado incluido. La puntualidad es una de nuestras prioridades, así que nos encanta saber que todo salió según lo previsto. Esperamos verte pronto en otra aventura. ¡Feliz viaje! Atentamente, Julià Travel
dlchambers
hace 1 año - 2 (Experiencia negativa)
Did the afternoon Montserrat tour. Tour was in English, but the guides were unintelligible. Information was sparse. Bus at the end was 45 mins late despite repeated assurances of “be here on 10 minutes”. Can’t recommended this tour operator
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear dlchambers, Thank you for sharing this review, It saddens me deeply to know you could not enjoy the tour to its fullest because of the accent of the guide. However, it is necessary to take into account our guides are tested regularly in their language skills. I would like to inform you that we have received no other claim form the rest of attendants on this guided tour regarding the delay of the bus, Best regards, Julia Travel Customer Service
Janos Rajki
hace 1 año - 5 (Experiencia positiva)
Ilpo Vuori
hace 1 año - 5 (Experiencia positiva)
Onnistuneet etukäteisvaraukset, hyvät oppaat
rittu chiba
hace 1 año - 4 (Experiencia positiva)
便利な場所に有り買い物にも👍観光終了後一人でも再散歩で行けました。
Elliot Ko
hace 1 año - 5 (Experiencia positiva)
Got tickets to see montserrat on get your guide. Tour was good. Their office is located down stairs at the end. There were also restaurants at the top of the monastery.
Brigitta Form
hace 1 año - 1 (Experiencia negativa)
Wir hatten für heute über Julia Travel eine Tour durch den Park Güell und die Sagrada gebucht. Für den nicht günstigen Preis von knapp 100 Euro sind wir ehrlich gesagt entsetzt über das, was geboten wurde: 1. Die uns per Email zugesandten Tickets waren intransparent und dadurch verwirrend. Entgegen der Erklärungen auf der Homepage war nicht die in der Beschreibung angegebene Reihenfolge der beiden Programmpunkte auch die tatsächliche Reihenfolge, so dass wir fast fälschlicherweise zuerst zur Sagrada gefahren wären. 2. Der zugegeben nette Fremdenführer sprach leider Englisch nur mit einem sehr starken Akzent. Aber leider war das Verständnis (auch für englische Muttersprachler) nicht nur dadurch deutlich beeinträchtigt, sondern wurde zusätzlich durch die schlechte Übertragung über die Radiogeräte erschwert. 3. Auch inhaltlich hätten wir uns mehr versprochen. Insgesamt ging der Fremdenführer vielleicht ca 30 Minuten mit der Gruppe durch den Park, erzählte in beiden Sprachen ein paar schwer verständliche Basics und zeigte die besten Spots für Fotos. In der Sagrada nahm er sich ca 50 Minuten Zeit und versuchte auf drei Sprachen die Basics zu erklären. Der Vergleich mit anderen Gruppen bestätigte leider unseren Eindruck bezüglich inhaltlicher und sprachlicher Qualität der Führung. 4. Zudem haben wir echten viel Zeit damit verbracht zu warten, zunächst am Park Güell mehr als 20 Minuten auf weitere Gruppenmitglieder und später nochmal 15 Minuten auf den Bus und später nochmal ca 20 Minuten an der Sagrada. Insgesamt hätte man mit wenig aufwendiger Recherche und öffentlichen Verkehrsmitteln die Zeit und die Besuche besser gestalten können.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Brigitta Form, Thank you for sharing this review, I regret to learn that the guided tour to Park Güell and Sagrada Familia did not meet your expectations, It is necessary to point out that the exact starting point and complete address are indicated on our website, before selecting the option and continuing with the purchase. The details are also included on the voucher you received. Please bear in mind that the special conditions for guided groups for both monuments indicate that every official guide must be accredited to enter, please bear in mind these proceedings can not be skipped or rushed. I would like to inform you that we have received no other claim form the rest of attendants on these two guided tours regarding our guides' performance, Best regards, Julia Travel Customer Service
Mojca Zerovec
hace 1 año - 5 (Experiencia positiva)
Visiting the Sagrada Família in Barcelona was nothing short of breathtaking. This architectural masterpiece, designed by the genius Antoni Gaudí, is a must-see for anyone traveling to Barcelona, and the guided tour truly enhanced the experience. Overall, the tour by our guide Omar was well-paced, informative, and engaging. It allowed us to appreciate the depth and complexity of the Sagrada Família beyond its obvious beauty. I would highly recommend this tour to anyone visiting Barcelona!
Respuesta de Julià Travel Barcelona - Estació del Nord
Thank you for your wonderful review! 😊 We're delighted to hear that your visit to the Sagrada Família was such a breathtaking experience and that Omar's guided tour added depth and insight to this architectural masterpiece. Gaudí’s work is truly mesmerizing, and we're glad you had the chance to fully appreciate it! We appreciate your recommendation and hope to welcome you on another adventure soon. Best regards, Julià Travel
Danny Wolf
hace 1 año - 5 (Experiencia positiva)
Oscar Eugenio Martinez
hace 1 año - 4 (Experiencia positiva)
Excelente el tour de Monserrat el día 19/10 con una guía que nos hizo vivir la historia del monasterio, de la Virgen Morena. Realmente un placer haber sidos guiados por Anna y un conductor de primera Pablo. Super recomendable este tour en Barcelona. Lo contratamos desde Argentina por intermedio de nuestra agencia Mariana Bonelli viajes, a Civitatis, y resultó que Julia Tour fue quien lo hizo Gracias Anna !!!!
aida reos
hace 1 año - 5 (Experiencia positiva)
Кристиан Ивановвв
hace 1 año - 1 (Experiencia negativa)
one hour delays
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Кристиан Ивановвв, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
fourxd little
hace 1 año - 1 (Experiencia negativa)
bad tour guide when bring us to montserrat rude to customer ask them quiet in the bus give wrong station waiting to us make us wake at train station at6:10pm but find out it is bus station at another point nearly cant get on bus its lucky that we ask the staff at train station then he tell us we need go to bus stop not wait her here very bad tour guide
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear fourxd little, Thank you for taking the time to share this review, I am regret to see that the tour did not entirely meet your expectations due to a misundestunding with our guide, although we are glad to hear that you could meet the bus on time. Best regards, Julia Travel Customer Service
Marina Palhinha
hace 1 año - 1 (Experiencia negativa)
Muy mala experiencia en Montserrat, pagamos un precio q no vale la pena, nos mostraron un itinerario previo al viaje del cual no nos dejaron hacer ni la mitad de las cosas, cuando le comentamos esto a la guia nos trato de mala manera, creo q si hubieramos ido por nuestra cuenta hubieramos hecho muchas mas cosas. La guia de mala predisposicion con todos en forma general.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Marina Palhinha, Gracias por tomarse el tiempo para compartir su experiencia. Siento ver que el tour no cumplió enteramente sus expectativas debido a nuestro guía, tomaremos sus comentarios en consideración ya que nos esforzamos en dar un excelente servicio. Por lo que hace las actividades que incluye el tour, por favor tenga en cuenta que hay unas dirigidas por el guía y otras que se pueden realizar por su cuenta. Un cordial saludo, Julia Travel Customer Service
Urko De La Torre
hace 1 año - 1 (Experiencia negativa)
Muy mala experiencia. Explicaciones vagas del guía. Pésima dicción. Grupo mixto de inglés y castellano. Demasiada prevalecía del inglés. Se omitían explicaciones en castellano. No merece la pena pagar. Decepción. Tour por la Sagrada Familia y el Parque Güell
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Urko De La Torre, Gracias por tomarse el tiempo para compartir su experiencia. Lamento sinceramente escuchar que nuestro tour no estuvo a la altura de sus expectativas. Me gustaría informarle que el tour de Park Güell y Sagrada Familia se realiza solo en dos idiomas, no ofrecemos ni publicamos este tour regular como una opción solo en español. No obstante, hay que tener en cuenta que nuestros guías están acreditados oficialmente por el gobierno local y se someten a pruebas periódicas de sus conocimientos. Un cordial saludo, Julia Travel Customer Service
Juan carlos Ramos Carrasco
hace 1 año - 5 (Experiencia positiva)
ANNA es una Guía Fantástica y Supersimpática.Como profesional para mí la mejor, muy bien enseñado y explicado Montserrat y todo el trayecto en bus, muy atenta a tod@s los visitantes. La recomiendo para tour en Barcelona. DESDE HUELVA ESTAMOS SUPER ENCANTADOS.
Salud Estrada Luna
hace 1 año - 5 (Experiencia positiva)
Anna , nuestra guía muy recomendable , todo muy bien explicado en la visita a Monserrat , ella muy simpática así como servicial.
Larissa Edmondson
hace 1 año - 1 (Experiencia negativa)
We booked this through our hotel for an English tour. It ended up being a shared tour with French and it was awful. The guide seemed very knowledgable but it was broken English given they would mid-sentence switch from French to English, could only pick up on a few details. The guide would often start talking before the group was together and the mic was bad. Spoke too fast and felt like a waste of money. Very disappointing, tried to tell them to speak slower but the organization of combining two languages was not well planned by the company.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Larissa Edmondson, Thank you for taking the time to share this review, I sincerely regret to hear our tour did not live up to your expectations. Please note, not all our tours are operated in French and English. We do offer time slots daily in which English is the only spoken language, but we do offer bilingual tours too, which was your tour's option. Regarding the accent of the guide, it is necessary to take into account our guides are officially accredited by the local government, and tested regularly in their language skills. Best regards, Julia Travel Customer Service
Maria Rivas
hace 1 año - 1 (Experiencia negativa)
No me gustó la atención. Se aprovechan de la gente no tiene relación precio calidad del servicio, en mi caso compramos entradas para la Sagrada Familia las venden por las del Doble del valor y el guía no fue muy completo, apenas una vueltita un par de comentarios y nada más.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Maria Rivas, Gracias por tomarse el tiempo para compartir su experiencia. Sentimos que no haya quedado satisfecho con nuestro servicio, Nosotros no ofrecemos entradas para ese monumento sino que realizamos tours guiados de 1 hora y 30 minutos por guías acreditados oficialmente por el gobierno local. Un cordial saludo, Julia Travel Customer Service
ben vavreck
hace 1 año - 3 (Experiencia positiva)
We had a group of 22 where 19 people spoke English. Over half the tour was done in Spanish. Three groups left at the same time from Julia Travel for Sagrada. It's hard for me to imagine they couldn't have organized a way to shift people around to make an all English speaking group and an all Spanish speaking group. Or at least put more Spanish speaking people in our group so that it's not over half the tour directed at 14% of the tour group. I overheard three couples complaining about this, and that's just the ones I overheard. It pretty much took me out of the tour. Fortunately the location itself was amazing, but I wouldn't use Julia Travel again unless I had to.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear ben vavreck, Thank you for taking the time to share this review, I am glad to learn that you enjoyed your visit to Sagarada Familia, I sincerely regret to hear our tour did not live up to your expectations. Please note, not all our tours are operated in English and Spanish. We do offer time slots daily in which English is the only spoken language, but we do offer bilingual tours too, which was your tour's option. Best regards, Julia Travel Customer Service
Norma Markovics
hace 1 año - 5 (Experiencia positiva)
I had gone to the wrong site since they have two offices and I missed my tour. The young lady at the desk rescheduled for another day.
Eric Towse
hace 1 año - 5 (Experiencia positiva)
Galina D
hace 1 año - 5 (Experiencia positiva)
Покупали билеты в парк аттракционов из Барселоны. Всё по времени, автобус привёз,отвез. Комфортно.
Mireliakolarovicsa
hace 1 año - 4 (Experiencia positiva)
A agência é lotada sempre cheia de turistas de todas as partes do mundo 🌎
Ashley Gondi
hace 1 año - 2 (Experiencia negativa)
Terrible experience for the Sagrada Familia tour. We paid a premium for an English speaking tour guide and could not understand our guide due to her thick accent, we left the tour. The guide could not operate the headphones, it was unorganized.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Ashley Gondi, Thank you for taking the time to share this review, It saddens me deeply to know you could not enjoy the tour to its fullest because of the accent of the guide. However, it is necessary to take into account our guides are officially accredited by the local government, and tested regularly in their language skills. Best regards, Julia Travel Customer Service
María elizabeth Alonso vargas
hace 1 año - 2 (Experiencia negativa)
La verdad muy pocos considerados con Las personas con problemas de Movilidad, no volveré a tomar tours con ellos.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada María Elizabeth, Lamentamos profundamente que no te hayas sentido atendida adecuadamente en cuanto a tus necesidades de movilidad. Nos tomamos muy en serio este tipo de comentarios y trabajaremos para mejorar la atención a todos nuestros clientes, especialmente a aquellos que requieren asistencia adicional. Agradecemos que te hayas tomado el tiempo para compartir tu experiencia y sentimos que no cumplimos con tus expectativas. Si decides darnos una segunda oportunidad, nos encantaría brindarte una mejor experiencia en el futuro. Atentamente,
Bekie Spark
hace 1 año - 5 (Experiencia positiva)
This was the tour company in Barcelona. The trip was to Montserrat monastery. The guides Dan and Malana were both lovely and very knowledgeable about the trip. Pointing out all the facts and history. The driver was also very pleasant. The coach was air con'd and and very comfortable. This whole trip was a great experience and not to be missed. If you like history great views and a sample of the local made liquors. This is a must.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Bekie, We are thrilled to hear that you had such a wonderful experience on our tour to Montserrat! 😊 It’s fantastic to know that Dan and Malana made the trip memorable with their knowledge and friendly approach, and that the driver contributed to a comfortable journey. We're glad you enjoyed the history, the views, and even the local liquors! Thank you for sharing your recommendation, and we hope to see you again on more unforgettable adventures. Best regards,
mustang Rita
hace 1 año - 2 (Experiencia negativa)
20 Sep 2024. Our small group of 3 booked the afternoon Monserrat tour with priority access to the Black Madonna tour with Julia Travel through Viator. It was a disappointing experience…we’d booked it for the cable car experience to see this famous tourist site. Sadly, we got terrible meet-up instructions, did not get to use the cable cars, and the tour was very rushed once you get out of the bus. Strike 1: We were given incorrect/inaccurate meet-up point directions. We went to the exact address Julia Travel provided Viator, which was the Julia Travel office located close to the Sagrada Familia. We got there 15 min early, only to be told by the rep that we’re at the wrong location & that we have to go to another Julia Travel office to take a bus to Monserrat. I had to ask them to contact the other office to tell them we’re on our way (they didn’t offer). We had to quickly hail a taxi (an unexpected additional hassle & expense!) for a 15-min taxi drive to the correct Julia Travel location, which was also confusing given there are 2 levels; strangers pointed us in the right direction to the Julia office & buses. NOTE: take the stairs to the bottom level; Julia buses are at parking spots 19-21. Strike 2: On the bus ride up to Montserrat the tour guide informed us that we won’t arrive in time to experience the cable car. I didn’t even really care so much about seeing the Black Madonna & the beautiful insides of the building (after you’ve visited a few basilicas/churches across Europe the wonder somewhat diminishes)….but we did want that cable car ride! Spending nearly $200 for 3 ppl for a bus ride wasn’t our idea of a great time, especially since we missed out on sampling the free/included stuff due to long lines. Our tour included wine tasting of 4 wines, which came after rushing through the lines through church to see the Black Madonna. 2/3 of our group were unable to taste the wines due to time constraints (I literally ran down the hill to be able to hastily taste); the other 2 were handed a small pouch of biscotti cookies. Then we quickly walked to catch the crowded train to take us down the mountain. Our bus accommodations would’ve been more enjoyable/comfortable than the train, & the views from the train weren’t anything special in comparison to that from the bus. Note: don’t expect to have adequate time to shop or leisurely wander around to take pics Strike 3: of the nearly $200 spent for this tour for 3 ppl, we got refunded a total of $19. (Not $19 pp…$19 total). Seriously?!? We understand that the unexpected car accident was the travel company’s fault; however, if you under-deliver you should proportionally compensate (which they didn’t). God bless the tour guide herself…she did her best given the circumstances & was very knowledgeable about the history, etc. She was unexpectedly put on this tour (the other guide got talked for something else). She was probably the only positive thing about this Julia Travel tour. Recommendation: based on our experience, I definitely would NOT recommend the afternoon Monserrat tour with Julia Travel.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Mustang Rita, We sincerely regret that your experience on the Montserrat tour did not meet your expectations. It is disappointing to hear about the confusion with the meet-up instructions and the issues with the cable car experience, which we understand was an important part of your tour. We also apologize for the rushed pace and for the limited time you had to enjoy the wine tasting and other parts of the itinerary. While we're glad the guide provided a knowledgeable and positive experience, we acknowledge that the overall tour fell short of what you expected. We appreciate your feedback about the refund and will review this situation to ensure better handling in the future. Your comments are invaluable to us as they help us improve our services, and we are truly sorry that this tour didn’t live up to what you were hoping for. Thank you for sharing your experience, and if you would like to discuss this matter further, please feel free to contact us directly. Sincerely,
Shirley Sim
hace 1 año - 5 (Experiencia positiva)
Our tour guide on 20 September 2024 trip to Montserrat, Ms Gloria is just so awesome. The trip was such a wonderful experience, filled with historical facts, legends & all. Ms Gloria, a local Catalan is well-versed & has a deep knowledge of Montserrat. My husband, myself & my sister (Yeo family) enjoyed the visit to the fullest. But then an unfortunate incident happened. Despite Gloria's reminder not to forget to collect all our belongings, I still got the madness to leave my backpack behind on the bus at the end of the journey. But thank God (& also a kind observant fellow tourist who noticed the bag) & an equally awesome taxi driver who turned back speedily! Together with Ms Marta Rios from across Spain & Ms Gloria, this awesome team made my day ended spendidly. Muchas gracias to Julia Travel, Ms Gloria, Ms Marta & all the kind people who made my Spain trip an awesome experience! You are simply the best!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Shirley, Thank you so much for your wonderful review! We are thrilled to hear that you, your husband, and your sister had such a great time on the Montserrat tour with Gloria. It’s amazing to know that her deep knowledge and local insights made your experience so enriching. We’re also glad that the unfortunate incident with your backpack had a happy ending, thanks to the observant tourist, the taxi driver, and of course, the fantastic teamwork of Marta and Gloria. It's moments like these that make us proud of our team and their dedication. We are so grateful for your kind words, and we hope to welcome you on another adventure in Spain soon! Best regards,
Viktoria Scheske
hace 1 año - 5 (Experiencia positiva)
roger ang lee
hace 1 año - 5 (Experiencia positiva)
Gloria is an excellent guide and Juan is a great driver. We truly enjoy our trip to Monserrat.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dears Roger and Lee, Thank you for your kind words! We're delighted to hear that you enjoyed your trip to Montserrat and that Gloria and Juan contributed to making it a memorable experience. We’ll be sure to pass along your compliments to them. We hope to see you again on another adventure with us! Best regards,
Mary Carmona-Gomez
hace 1 año - 5 (Experiencia positiva)
Too bad they do business with Viator. Book directly with Julia Travel.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Mary, Thank you for your review and for recommending booking directly with Julià Travel! We’re happy to let you know that by booking through our website, you can also enjoy exclusive discounts. We look forward to welcoming you on another adventure soon! Best regards,
Martin John O'brien
hace 1 año - 4 (Experiencia positiva)
A V
hace 1 año - 2 (Experiencia negativa)
Tour guide was fine, but the service people were rude and unhelpful. Disappointed after paying 65 (!) euros for a tour.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Alisa Vaz, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Greta Parashkevova
hace 1 año - 1 (Experiencia negativa)
We booked group transfer from the aiprot to the hotel and asked several times and numerous reminders have been sent for name and phone of the driver and instructions for the pickup point. With great efforts we received fake instructions, wrong name and wrong phone of the driver by the agent who took our request for the group transfer. This wrong information was provided several hours before the pick-up. When the group landed the driver did not picked up his phone, they got to the point described by the agent but no bus has been there. At this moment I called to the 24/7 phone asking for help. The representative told me that neither the phone, neither the driver’s name, nor the place provided is correct - even the name of Julia does not been anywhere on the bus but Autocars 6. When we called the driver, he was not English speaking, and we did not get the chance to understand or even explain where the group is. After 3 calls to the emergency line, they stopped to pick up the phone and in the roughest and unprofessional way they forced us to fend for ourselves. it took 45 minutes to do something in order to find the driver who was just sitting in the bus and doing nothing in this regard. I remain speechless how outrageous was this scene of unwillingness to cooperate and sloppiness of several people involved.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Greta, We sincerely apologize for the issues you faced during your group transfer. It’s clear that the miscommunication and incorrect information you received caused significant frustration, and this is not the level of service we strive to provide. We deeply regret that our emergency line did not offer the assistance you needed and that the experience with the driver was unsatisfactory. Please know that we take your feedback seriously and will investigate this situation thoroughly to ensure that such incidents do not happen again. We are committed to improving our service and providing a smoother experience for all our clients. If you would like to discuss this matter further, please feel free to contact us directly. We value your feedback and appreciate your patience. Sincerely,
Janet Ng
hace 1 año - 3 (Experiencia positiva)
Excellent counter service. Can’t say I enjoyed the tour very much. Too short time.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Janet, Thank you for taking the time to share this review, I regret you were not completly satisfied with our service, I will transfer your comments to our corresponding manager so he to see whether there is room for improvement on the tour. Best regards, Julia Travel Customer Service
Marcela Baudracco
hace 1 año - 1 (Experiencia negativa)
Hago este descargo liberando a Los guías y los chicos en Park Güell una maravilla! Sacando eso Totalmente NO RECOMIENDO Julià Travel para atracciones!!! Hicimos una compra a través de otro proveedor, esta agencia Julià no lo reconoció ( aún ya pagando y teniendo un voucher) me cambió el horario , no me llegó a tiempo el cambio de horario… me bajé a hablar en la oficina que tienen en sagrada familia para ver qué solución me daban ( algún ingreso al menos sin guía les pedí!!!) nosotros no podíamos quedarnos más tiempo de igual forma los de la oficina NUNCA TUVIERON LA DELICADEZA De ver qué opción habían para que no perdieramos la visita … Nos fuimos hasta el Park y aún ya habiendo pasado el horario que supuestamente me habían obligado a ir … me hicieron esperar , nos agregaron a otro grupo y gracias a ellos pudimos hacer la visita con un genio de guia!!! Visita del día 8/09/2014 a las 12 hs( esa había pedido, en la oficina nos obligaban a ir a un turno anterior sin saber si podíamos o no asistir a ese “cambio” Aahhh por las dudas Me cobraron … ESO SÍ!!! Además me insistían que debía reclamar a el tercero quien yo había comprado cuando ellos aceptan el pago y me cambian la fecha sin preguntar… me compararon que si voy al supermercado , y la fruta está fea , tengo que quejarme con “frutero” no con el supermercado .. es a quien el pago … como a ellos !!!! Esa oficina en sagrada familia un desconocimiento total !!!
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Marcela, Gracias por tomarse el tiempo para compartir su experiencia. Lamento que no haya quedado satisfecho con nuestro tour. Sentimos que su agencia no le proporcionara toda la información necesaria. Su tour fue reservado para las 10h. también informarle que, según las normas del parque, una vez el grupo esta dentro ya no es posible unirse ya que as entradas que tenemos son grupales y son prepagadas. Atentamente, Julia Travel Customer Service,
Cristian D.
hace 1 año - 5 (Experiencia positiva)
Nouria was the best guide and the places are a dream Montserrat
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Cristian, Thank you so much for your kind review! We're thrilled to hear that you had a wonderful time visiting Montserrat and that Nouria made the experience even more special. We hope to welcome you on another dream adventure soon! Best regards,
Chak Lam Zheng
hace 1 año - 1 (Experiencia negativa)
Worse attitude and bad arrangement during the trip! Totally no sufficient time to stay on the Montserrat trip and feel like taking a 4 hours bus trip only
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Chak, Thank you for taking the time to share this review, It saddens me to learn that you were not satisfied with the tour. I will transfer your comments to our corresponding manager so he to see whether there is room for improvement on the tour. Best regards, Julia Travel Customer Service
Deejay DGP
hace 1 año - 5 (Experiencia positiva)
We had our guide Julia! She was informative and funny. Would definitely come back again and recommend friends and family to join this tour. Even though the weather was not up to our favor. We did have fun. I met new friends in the trip.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Deejay, Thank you for your fantastic review! We’re delighted to hear that Julia made your tour both informative and fun, even with the weather not being ideal. It’s great to know you had a good time, met new friends, and are eager to recommend us to your loved ones. We look forward to welcoming you back on another adventure soon! Best regards,
Ehsan Chowdhury
hace 1 año - 1 (Experiencia negativa)
We booked a guided tour with this company to visit Sagrada Familia. First of all they charged us $45 for a 4 year old. I wonder how a 4 year old will be able to understand what the tour guide is talking about. We also later got to know that the church itself charges nothing for kids younger than 11 years. 2nd, the tour guide was not a fluent English speaker. Not talking about pronunciation, she was muttering a few words in broken english and we had to figure out what she was talking about. Besides her content was extremely poor and she didn't have any passion. We could barely follow her commentary. When we went back to the company office and shared our complaint, the representatives were very unhelpful and did not share any manager detail either. All in all I have spent $300 for 3 adults and 1 child to have my worst experience in Barcelona.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Ehsan Chowdhury, Thank you for taking the time to share this review, It saddens me to learn that you were not satisfied with the tour. Please note that the rules for an individual booking to the Sagrada Família are not the same as those for a guided tour such as your booking with us. Regard to comments about the guide's English, it is necessary to take into account our guides are officially accredited by the local government, and tested regularly in their language skills. Best regards, Julia Travel Customer Service
Mirko
hace 1 año - 2 (Experiencia negativa)
La visita al park guell al posto che alle 12 è partita alle 12.45. Le radioline non funzionavano e abbiamo dovuto seguire la visita senza. 52€ per visitare il parco mi sembra eccessivo.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Mirko, Gracias por tomarse el tiempo para compartir su experiencia. Lamento que no haya quedado satisfecho con nuestro tour. Por una circunstancia de último momento, el tour se retrasó esos 45 minutos. Pedimos disculpas por los inconvenientes que eso pudiera casuar. Por favor no dude en contactarnos a través de la agencia con la que reservó si necesita de nuestra asistencia. Un saludo cordial, Julia Travel Customer Service
HUI WEN HSU
hace 1 año - 5 (Experiencia positiva)
OnlyOnGamers
hace 1 año - 5 (Experiencia positiva)
Naeel
hace 1 año - 1 (Experiencia negativa)
Cancelled morning of, and the places are all booked up
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Naeel, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
noah sib
hace 1 año - 1 (Experiencia negativa)
Nous avons acheté un aller retour pour le Park Aventura à 9h00 sur le site. Mais qu'elle ne fût pas notre stupéfaction d'apprendre sur place une fois levé depuis 6h du matin que le bus n'est qu'à 11h et le retour est prévu pour 23h. Plusieurs personnes ont eu ce problème.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Noah, Thank you for taking the time to share your experience. I am sorry to hear that you were not satisfied with our tour. Please note that you can find all the information related to the tour at our official outlets and website, including the tour schedule, as well as the departure and return time. Yours sincerely, Julia Travel Customer Service,
Rich Winning
hace 1 año - 2 (Experiencia negativa)
環境混亂,服務一般
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Rich Winning, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Eric Syragakis
hace 1 año - 3 (Experiencia positiva)
Very unorganized. They got me where I needed to go, but the actual tour was a mess. Very mixed bag.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Eric Syragakis, Thank you for sharing this review, It saddens me to learn that you were not satisfied with the tour. You can find the description of our tour in all the official sales channels, which includes the explanation of the activities and inclusions of the tour. Best regards, Julia Travel Customer Service
Lucas Oreskovic
hace 1 año - 5 (Experiencia positiva)
Mí experiencia fue muy buena , contraté una actividad desde Barcelona a Lloret y tossa de mar , el bus nuevo y cómodo sumado a un muy lindo paseo por el Mediterráneo , contraté esto desde Argentina y el precio fue muy bueno. Quizás la duración de la excursión una horita más en tossa de mar hubieras sido ideal , pero en resumen es recomendable, saludos
Daniel K
hace 1 año - 4 (Experiencia positiva)
Wir haben eine vormittags Tour Montserrat mit Zahnradbahn und schwarzer Madonna gebucht. Alles in allem den Preis wert und in Ordnung. Bus mit Klima in gutem Zustand, Reiseleiterin in Ordnung, zeitliche Planung in Ordnung. Nachdem wir das Julia Office gefunden hatten (Erdgeschoss direkt am Bussteig 19) ging es zuerst zum Checkin, dann mit dem Bus pünktlich zur Zahnradbahn. Dort ausgestiegen und mit der Zahnradbahn hoch. Unterwegs hatte die Reiseleiterin erklärt, dass wir nach einem kleinen Spaziergang eigene Zeit hätten, um die Basilika, die schwarze Madonna, das Gipfelkreuz oder die Höhle zu erkunden. Was nicht ganz transparent war, wir gingen anschließend nochmal gemeinsam durch den Weg zur schwarzen Madonna und Basilika. Los ging es um 10:15 Uhr, wir waren um 11:15 an der Zahnradbahn, oben dann um kurz vor 12. Rückfahrt mit Treffpunkt war 15:20 Uhr. Im Bus gab es von der Reiseleiterin ein kleines Geschenk, einen Anhänger. Negativ: Die Headsets waren nicht durchgehend nutzbar, sondern nur anfangs, dann wurden sie eingesammelt. Der Ton ist auch nicht optimal, es hat häufig geknackt, so dass man wirklich genau hinhören musste, um etwas zu verstehen. Letztlich war die Planung auch nicht ganz durchsichtig. Mit den Tickets kam man zur Madonna und in die Basilika. Die weitere Zahnradbahn zum Gipfel oder in die Höhle, in ein Museum etc. waren nicht inkludiert, das war uns vorher aber klar. Wir würden jederzeit wieder mit Julia Travel einen Ausflug machen.
Raymond Luk
hace 1 año - 3 (Experiencia positiva)
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Raymond Luk, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Christopher Bell
hace 1 año - 5 (Experiencia positiva)
Another great experience at Julia.
deep basak
hace 1 año - 4 (Experiencia positiva)
Amazing experience,Sara is a very good guide.
Arun Prasad
hace 1 año - 5 (Experiencia positiva)
Great travel company for daily tour to Montserrat. Smooth, Safe and efficient. Our guide Sinoria was very pleasant and knowledgeable. She did an excellent job. Another 30 mins or so would be nice. A little tight for time as the place there is gorgeous and would like to spend some more time.
Ajayi Benjamin
hace 1 año - 5 (Experiencia positiva)
Melissa Ng
hace 1 año - 4 (Experiencia positiva)
We enjoyed our tour to Monserrat with Jonathan. He gave great explanations and guidance and was friendly and professional. He guided us through the basilica, gave us the history of the area, and managed to get us inside the basilica earlier in order to have more free time, which worked out great for our group of 3 adults and 2 kids. I highly recommend the tour with Jonathan.
INMACULADA PERERA Mendez
hace 1 año - 5 (Experiencia positiva)
Nuestro guía John genial, muy atento y nos explicó todo super bien y claro.
brenda ponte
hace 1 año - 1 (Experiencia negativa)
We came from Brazil and had bought tickets for the camp nou, as we arrived 5 minutes after the time on the ticket we could not come in on the experience because the guide wasn’t there available, as trying to contact Julias Tour they mistreated us as tourist and did not had 1% of empathy to solve our problem! Not just mistreated but disrespectful yet to safe our problem as a “friendly business”! It caused us a big problem and we did not get our problem solved because no one (even the manager) cared for us. AND EVEN they hung up the phone on us 3 times as trying to talk to someone. And gave false names so as not to reveal their real names and get fired. The worst experience possible! Don’t use Julia’s Tour
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear brenda ponte, Thank you for sharing this review, It saddens me to learn that you were not satisfied with the tour. Our terms and conditions specify that late arrival at the meeting point will result in the loss of the tour, as the same tickets cannot be used again, as they will be validated at the museum entrances. Best regards, Julia Travel Customer Service
Veronica Haddad
hace 1 año - 5 (Experiencia positiva)
kishow k
hace 1 año - 1 (Experiencia negativa)
Paid for a guided tour at camp nou barca museum on July 1 2024 through Viator. We were there early at gate 15 but the travel agent showed up 10 mins late. We were told to go inside to meet up with our tour guide wearing a grey shirt but no tour guide was found. When we asked for a partial refund through Viator twice for not having a guided tour as promised, Julia Travels refused to pay. Bad first experience and worse follow up. Will not be purchasing any tours involving Julia travels anymore.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear kishow k, Thank you for taking the time to share this review, It saddens me to learn that you were not satisfied with the tour. However, I am glad to hear that even though you arrive late, our colleagues were able to give you the tickets although this is out of conditions. Best regards, Julia Travel Customer Service
Aber C McIntyre
hace 1 año - 1 (Experiencia negativa)
The guide is late. Disorganised. Don’t buy in advance. Just go to the desk
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear CC, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Miguel Bas
hace 1 año - 4 (Experiencia positiva)
El aire acondicionado (HVAC) del BUS no funcionaba y parecía un sauna. La guía (Sandra) fue EXCELENTE. En mi opinión la mejor guía de toda mi experiencia.
Othmane Houbachi
hace 1 año - 5 (Experiencia positiva)
Finnegan Morris
hace 1 año - 1 (Experiencia negativa)
awful service do not book tours here
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Finnegan Morris, Thank you for taking the time to share your experience. We regret to hear that our service did not meet your expectations. We strive to provide the best possible experience for our customers, and it’s disappointing to learn that we fell short in your case. To better understand what went wrong and to ensure we address any issues, could you please provide more details about your experience? Your feedback is invaluable in helping us improve our services. We appreciate your feedback and hope to have the opportunity to offer you a better experience in the future. Sincerely,
Cristhian Garbanzo
hace 1 año - 4 (Experiencia positiva)
Excelente experiencia la que vivimos durante el tour a Montserrat con está empresa, les recomiendo que si eligen Julia Travel que lleguen unos 30 minutos antes de la hora de partida y que se dirijan al plantel de los autobuses a la Oficina de Julia travel dónde les registrarán y entregarán sus audífonos, nuestro reconocimiento especial a nuestra guía Julia ( quien no es la dueña : ) pero hace un excelente trabajo y agrega muchísimo valor al tour.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Cristhian, Gracias por compartir tu experiencia! Me alegra saber que disfrutaste de nuestra visita a Montserrat y agradezco tus amables comentarios sobre nuestra guía Julia. Nos esforzamos en ofrecer experiencias inolvidables y es gratificante saber que pudimos cumplir con tus expectativas. ¡Tomamos nota de tu recomendación de llegar con anticipación para asegurarse una experiencia más fluida! Atentamente,
Essa Rachel
hace 1 año - 3 (Experiencia positiva)
I went on the afternoon montserrat tour. It overall was a fine experience but felt very rushed. Would have enjoyed 2 more hours at the site. In total, by the time we took the gondola up to the main level, we only had 1.5 hours before we had to go back to the bus. Most of this was spent going into the cathedral to see the black madonna, or waiting for various people or things (the common problem with large group tours - always waiting for something or someone!). No time to do anything else, and the funicular was closed for the evening by the time we finished going through the chapel.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Rachel, Thank you for sharing your experience on our Montserrat tour. We are glad to hear that overall you had a good experience, although we regret that you felt rushed during the tour. We appreciate your feedback and will take your suggestion of allowing more time on-site into consideration for future improvements in our itineraries. We understand that group tours can involve waiting times, and we apologize for any inconvenience this may have caused. We appreciate your comments about the funicular and the waiting times at the cathedral. We are continually looking for ways to optimize our visits so that all participants have a more enjoyable and less rushed experience. We would like to inform you that we also offer longer tours that might better suit your needs and allow you to enjoy more time at Montserrat. We hope to have the opportunity to offer you an improved experience in the future. Best regards,
Fadi Kassis
hace 1 año - 1 (Experiencia negativa)
Absolutely terrible service. They are rude and unwilling to provide any help especially as they see try to speak Spanish. Stay away from this place or any attraction booked through them. Check with TripAdvisor, Airbnb or any website before booking attractions to make sure you are booking with this place.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Fadi Kassis, Thank you for taking the time to share this review, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Regarding your comments on our staff, I will pass this information to the corresponding department since we strive for all our clients to fully enjoy our service. Best regards, Julia Travel Customer Service
Leen van Besien
hace 1 año - 5 (Experiencia positiva)
I went on the Girona/Figueras Dalí museum tour with Nuria. it was a long day but absolutely worth it! Nuria showed us so many things in our guided tour of Girona, and it's a beautiful city to walk around. You only get one hour in the Dalí museum so it might feel a bit rushed, but I think that's the most you'll be able to get in a combined tour like this. This museum isn't that big anyways, so it felt like a good amount of time.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Leen, Thank you for sharing your experience. We are delighted to hear that you enjoyed your visit to Girona and the Dalí Museum with Nuria. It's fantastic to know that you found Girona beautiful to walk around and that the guide showed you many interesting things. While we understand that one hour at the Dalí Museum may seem short, we are glad that you found the time suitable for a combined tour like this. We hope you have the opportunity to join us on future adventures and discover more wonderful places. Best regards,
Angela Schumacher
hace 1 año - 1 (Experiencia negativa)
We have booked a guided tour of the Sagrada Familia with you, via DerTour. Allegedly, this booking was not available at your company. Only the 1st part for Park Güell. Which is strange in itself, as both vouchers are listed one after the other. From the point of view of your employees, there was no possibility on site to join the supposedly fully booked German-speaking tour group. No support from the staff, apart from the advice to contact the DerTour tour guide. In addition, the guide of the group was very unfriendly to us and only referred us back to the Julia Travel staff. For us, the visit to the Sagrada would have been a highlight of the trip and we are very annoyed that this visit did not materialize. We were very disappointed with the way we were treated as tourists. We have to answer for a mistake we did not make and felt unsupported by your staff. We may visit Barcelona again but will not book any services through your company. We are still waiting for the email you promised with the confirmation that there was no booking for us. Thank you for nothing.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Angela, First of all, we sincerely apologize for the inconvenience you experienced during your visit to the Sagrada Familia. It saddens us to hear that our service did not meet your expectations, and I regret that you were unable to join the German-speaking tour group. We strive to provide the best possible service to all our clients, and it is disappointing to learn that our staff was not able to support you adequately on this occasion. The lack of assistance and the unfriendly behavior you encountered do not reflect the standard of service we aim to deliver. I understand how important the visit to the Sagrada Familia was for your trip, and I regret the frustration this situation caused. We will review your feedback with our team to ensure such incidents are addressed and to improve our service. Regarding the promised email confirmation about your booking, we will follow up on this matter promptly to ensure you receive the necessary documentation. Thank you for bringing this to our attention. Your feedback is invaluable in helping us improve our services. We hope you might consider giving us another opportunity to provide a better experience in the future. Best regards
Susan Mitchell
hace 1 año - 5 (Experiencia positiva)
Sandra our guide was amazing and fun. We had a wonderful experience.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Susan, Thank you for sharing your experience! 😊 We are thrilled to hear that Sandra, our guide, made your tour so enjoyable and fun. It's wonderful to know that you had a fantastic experience with us. Best regards,
عبدالله الملحي
hace 1 año - 1 (Experiencia negativa)
Right Now I am writing this review sitting in the middle of street The bus supposed to come at 18:30 Now it is 19:48 No bus came No one pick up the phone to tell us what is going on So instead of paying for a service to return me from portaventure to barcelona they make my head boiling under sun
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear عبدالله الملحي, We deeply regret the inconvenience you experienced with our service. We apologize for the long wait and the lack of communication, as we understand how frustrating this situation must have been for you. We are investigating what happened to prevent it from occurring in the future and to improve our coordination and customer service. We appreciate your patience and feedback, as it is essential for us to enhance the quality of our service. Best regards,
L. A.
hace 1 año - 2 (Experiencia negativa)
Trip to Monserrat was a huge disappointment :( Ana was really good, she is very knowledgeable and the whole tour was bilingual, she was fun and shared so many information with us. And those two stars are for her and her only. We were VERY disappointed that we didn't have enough time to do anything we paid for and wanted to see. The organization was extremely bad. Batteries on audio guides were not charged, Ana needed to rearrange people and groups so everyone can get the opportunity to hear and get what they were expecting to get from the guided tour. Everything was unbelievably hectic and stressful and the whole experience was less than enjoyable because of the huge amount of anxiety and stress. One person guiding 50+ people is saying a lot about a very bad organization!!!! I would recommend Ana but most certainly I would not recommend Julià Travel. To make this tour enjoyable and to give people what is promised tour has to be one hour longer. We didn't have time to enjoy nether Audiovisual nor to try liquor in La Borita nor enjoy those beautiful views. The Basilica was beautiful and that is the only thing you will have time to see and enjoy. And that is false advertising!! You get tickets that you don't have time to use and enjoy. I was so stressed at the end of this tour. Wouldn't recommend to anyone. Ana would be better organising tours on her own. All in all a huge disappointment. Edited: They said I miss understood what is offered, this is directly from the add and this is what I was paying for :"Besides the main area, there are a great number of small churches and trails you can follow. You will be given free time to taste the finest liquors, shop for locally produced treats or visit the audio-visual exhibition once our guided tour finishes." Guided tour finishes before you enter the Basilica so no mention that you have to choose what you will be able to see as you won't have time. They know it is a line everywhere you go. Bad organisation.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear L.A. Thank you for sharing this review, I register to learn that you were not satisfied with the Montserrat tour as you were not correctly informed buy your agency, The correct description of the tour, including the duration, is shared with all authorized selling points, which indicates the activities included and those that can be done in the free time depending on the customer preferences, I appreciate your kind comments about ana our guide, Best regards, Julia Travel Customer Service
Artur Keyes
hace 1 año - 5 (Experiencia positiva)
Tamara Tachilina
hace 1 año - 2 (Experiencia negativa)
I didn’t like the service. The people on the reception were pretty rude We went to port aventura park with Julia travel, June 2024. The buses were quite old, no charging stations for phones. People need to charge their phones coming from a day in the park! It was EXTREMELY cold in the bus (people had their summer clothes on. We were coming from port aventura aqua park zone wearing wet clothes! So 30 minutes later people started sneezing) The bus was supposed to pick us up at 18.30 at the parking lot. The bus wasn’t there. After some time we managed to find some people from the same bus who traveled with us. We started waiting. We had no phone number of the driver, no idea how long to wait. In the end a different bus arrived. So if I hadn’t recognized some people we traveled with, we wouldn’t take that bus. Two stars is for actually getting us to the park and returning to Barcelona
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Tamara, Gracias por compartir esta opinión, Lamento que no quedase satisfecha con nuestro servicio, Es necesario puntualizar que aunque hacemos todo lo posible para que la recogida en el parque se realice según el horario estipulado, las afectaciones de tráfico puede causar algún pequeño retraso. Respecto a sus comentarios sobre el aire acondicionado, nos orientamos en proporcionar el mayor bienestar posible a todos los pasajeros a bordo, Aun así, hemos tomado nota de sus comentarios y los tendremos en cuenta ya que nos esforzamos en dar un excelente servicio. Atentamente, Julia Travel Customer Service,
Lyn F
hace 1 año - 1 (Experiencia negativa)
This is the worst tour (Sagrada Familia) I have been on. The guide could not speak English clearly. I asked others on the tour if they could understand him and they also said NO. Waste of money. We paid extra for the tower and the guide just left us at the bottom with no explanation. I’m sure there’re better tours than this one.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Lyn, Thank you for sharing this review, I regret to learn that you were not satisfied with the Sagrada Familia guided tour, It is necessary to point out that we didn't receive any other claim regarding the guide's accent from the rest of the attendants on your tour, on Saturday, June 8th at 9:00h. Our guides are officially accredited by the local government, and tested regularly in their language skills. Regarding the towers, as all agencies are informed, the tower access is done by the customers on their own, after the guided tour has finished, Sincerely, Julia Travel Customer Service
shalini rani
hace 1 año - 4 (Experiencia positiva)
Host was lovely and I we had good time in spite stuck in traffic we managed to complete the tour.
Elijah Provis
hace 1 año - 2 (Experiencia negativa)
Booked a day trip to port adventura, coach return was very late leaving a coach full of passengers stranded in the Spanish sun. Not impressed
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Elijah, Thank you for sharing this review, I regret to learn about the delay on the return to Barcelona, While we try to the best of our ability that the bus follow the specified timings, please keep in mind that those can be affected for reasons beyond our control (such as traffic jams or incidents taking place in the road etc.). Sincerely, Julia Travel Customer Service
Helen H
hace 1 año - 1 (Experiencia negativa)
My ticket stated Montserrat with cog wheel train. In the fine print if you can see it- it says cable car ticket. I selected this tour as it stated cog wheel train. There was no time to go on a cog wheel train and it was not part of the tour- this is false advertising- do not use this company- also it was supposed to be English speaking and the poor tour guide had Spanish people in with the group so therefore everything took twice as long as he had to repeat in Spanish- I will not use this company again as I did not get what I paid for. If there is no cog wheel train as part of the tour then state it as Montserrat with cable car!! I will be emailing a formal complaint as well.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Helen, Thank you for sharing this review, It saddens me to learn that the Montserrat tour didn't live up to your expectations, I would like to inform you that we offer the tour only as a bilingual English and Spanish tour, as all agencies are informed. The tour can be done with Cogwheel train or Cable card ride. Your reservation for May 27th Montserrat afternoon tour was done including cable car. Sincerely, Julia Travel Customer Service.
Soulat Khan
hace 1 año - 5 (Experiencia positiva)
Incredibly accommodating staff and their packages are fairly priced. HIGHLY recommend them
Aravind Deivendran
hace 1 año - 5 (Experiencia positiva)
sirin alhassibi
hace 1 año - 1 (Experiencia negativa)
the buses very fue too much pp waiting in waiting they need more buses
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear sirin, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
gabriela Estrella
hace 1 año - 1 (Experiencia negativa)
Llegamos con solo 5 minutos de retrasos, desde la mañana les estuvimos escribiendo que tuvimos un accidente en el bus y no quisieron resolvernos nada, la señorita de recepción se portó muy grosera y no nos dio solución, quisimos entrar o alcanzar el grupo y no quisieron. Muy pésima esta agencia
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Gabriela, Gracias por tomarse el tiempo para escribir esta opinión, Siento que no pudiese unirse al tour reservado al no haber llegado a tiempo al punto de encuentro, Es necesario puntualizar que todos lo puntos de venta son informados que llegar tarde al tour, puede significar no poder realizarlo. Para intentar evitar este tipo de situaciones pedimos que los clientes lleguen 15 minutos antes de la salida del tour. Por respeto a los clientes que llegan a tiempo, no es posible retrasar el inicio del tour y se realiza a la hora establecida. Atentamente, Julia Travel Customer Service
Stephen Peterson
hace 1 año - 1 (Experiencia negativa)
Bus experience is horrible. So unsafe. They pack so many people into a hot bus - it’s all about money. Shameful. Do not take this tour if you are over 5’5” tall - you’ll be miserable trying to sit in the seats. We went to Montserrat with WAY too many people on a bus. Also, hard to find tour desk based on instructions given. Find a different company.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Stephen, Thank you for sharing this review, I regret to elarn that you were not satisfied with the Montserrat tour, All authorized selling points are informed taht our Montserrat regular tour is not a small group tour; the complete address of the meeting point is as well informed. Best regards, Julia Travel Customer
Susmit Roy
hace 1 año - 1 (Experiencia negativa)
Worst professional and minimal intention to help customers. Never again.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Susmit, Thank you for sharing this review, I regret to learn that you were not satisfied with our service. Please bear in mind that all agencies are informed that arriving late might mean losing the tour. We can see in our system that you arrived 10 minutes after the tour started to our meeting point for the Monserrat afternoon tour on May 12th. Best regards, Julia Travel Customer Service
Ali Jennings
hace 1 año - 5 (Experiencia positiva)
Tirden G
hace 1 año - 1 (Experiencia negativa)
Very bad communication, after visitig Portaventura with them, the bus driver would arrive 1h later then scheduled. Without any information. Passengers had to call them themelves to find out. After arriving the bus driver took everybodys tickets. They arrived with a smaller bus than on the way here. This meant that all did not fit. Some poor passengers had to organize a Cab themselves all the way to barcelona due to poor management of the situation. After around half an hour drive a lady told the driver that her daughter needed to pee. after stopping he screamd at them to hurry in a very disrespectful manner. This guy must have some nerves to scream at passengers like that that he left waiting for 1h. I feel like it would have been easy for them to text or mail everybody on that bus that it was going to be late, so that people could stay longer in the park or use the bathrooms.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Tirden G, Thank you for taking the time to write this review, Our bus suffered a technical issue on the way to Port Aventura, although our buses are frequently exanimated to make sure that all of the features are working properly, unfortunately, this kind of issue may appear during the service. To solve the situation at our earliest, a replacement bus was sent to pick up the customers, which had few places less. Those who could not fit on the new bus were advised to return by taxi and send us the taxi receipt so we could refund them for it, said refunds have already been processed. Best regards, Julia Travel Customer Service
Cesar Cervantes Gomez
hace 1 año - 1 (Experiencia negativa)
Terrible Monserrat…para que lo hacen perder el dinero a uno…es como una rapid and furius… Búsquense otra empresa que tome tiempo y les haga un tour que valga la pena!!!
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Cesar, Gracias por compartir esta opinión, Siento que no quedase satisfecho con el tour a Montserrat, me gustaría informarle que todos los detalles del tour, incluida la duración, son compartidos con todos los puntos de venta autorizados, Un cordial saludo, Julia Travel Customer Service
R. Aj.
hace 1 año - 3 (Experiencia positiva)
Nous avons réservé les services de Julia Travel pour le bus aller-retour du parc PortAventura World par le biais de l'application "GetYourGuide". Le trajet de l'aller s'est bien déroulé. Mais au moment de rejoindre le bus pour le retour, nous avons suivis les indications de la réservation, c'est-à-dire se rendre à l'endroit où le bus nous avait déposé : le parking. Or, quelle ne fût pas notre surprise quand, en arrivant sur les lieux, notre bus n'était plus là. Après avoir cherché celui-ci pendant 15 bonnes minutes tout en étant au téléphone avec Julia Travel, qui était incapable de nous aider car je cite : "Nous n'avons pas plus d'informations que vous sur le lieu et le bus. Suivez ce qu'il y a écrit sur votre réservation". Nous avons pu retrouver le bus (qui n'était en aucun cas le même) grâce à d'autres voyageurs perdus comme nous. Ainsi, nous conseillons à Julia Travel de se renseigner sur les bus que leur compagnie envoie (plaque d'immatriculation et nom du chauffeur, par exemple) aux voyageurs.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear R. Aj. Thank you for sharing this review, I regret to learn taht you were not satisfied with the Port Aventura tour, It is necessary to point out that our staff inform all the customers about the type of bus that will be doing the return pick up as well as the location. Sincerely, Julia Travel Customer Service,
Georgette Velez
hace 1 año - 3 (Experiencia positiva)
Barcelona to Montserrat. I debated on whether to give three or 4 stars as a rating. Many good things. We were making reservations from a country outside Spain. Their office was wonderful. Immediate communication. They helped us make a reservation change without a priblem. Bus to Montserrat comfortable and on time. (Although wish the info would have mentioned Travel office was on the bottom level of the bus station.) Because this was a tour, I expected more from our tour guide. This was our last tour after having been in Spain for two weeks. Guide wasn't nearly as knowledgeable or passionate about Montserrat as other guides we had had in other cities.. Their were large paintings and writings on the walls of which he had no information. It was also hard to find him in the crowds.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Georgette, Thank you for taking the time to write this review, It saddens me to learn that you were not entirely satisfied with the Montserrat tour. Please bear in mind that the exact location of our office, the meeting point, is shared with all agencies. I appreciate your comments about our staff, I am glad that they were able to assist you. Regarding your comments about our guide's performance, we didn't receive any other claim of this type from the rest of the attendees on the tour, nevertheless we will take your comments into account as we strive to provide excellent service, Best regards, Julia Travel Customer Service
Danny Gray
hace 1 año - 4 (Experiencia positiva)
Anula Guda
hace 1 año - 5 (Experiencia positiva)
During our visit to Barcelona with friends, we enjoyed a half-day excursion to Montserrat arranged by Julia Travel Barcelona. The organization was superb, and our guide Ana impressed us with her professionalism, dedication to the group, and engaging personality. Thanks to Ana's guidance and Julia Travel's excellent service, our day in Montserrat was truly memorable
Arun Kumar Sathyanarayanan
hace 1 año - 1 (Experiencia negativa)
DO NOT BOOK ANY TICKETS WITH JULIA TRAVELS if you want a convenient and a legal tour. They do not say that they are a third party agent and has no connection with the places they sell tickets. Their tickets are no recognized in any tourist attractions, Example: Park Guell. If you buy a ticket for Park Guell from Juila travels, and if you go the Park Guell gate, the Park authorities will not let you in. You will waste money. We had this very same experience. The following is the most interesting thing and shows how untrustworthy this company is. When the park authorities didn't let me in, I immediately called Julia travels gave her my ticket number and explained the situation giving. She recognized the ticket, apologized and said she will refund the money. I believed them and flew back to my country. After a few days, as there was no refund or response, I emailed to them. They asked to send scanned copy of the ticket. I sent. Then they said they can not refund because it was a valid ticket. I said your person apologized and agreed to refund. But they replied they can not. I feel cheated. This company is doing a business based on hit or miss. Their tickets might work for a few and it wont work for others. But there is definitely a Risk. Buy tickets directly from tour providers and not from this 3rd party.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Arun, Thank you for taking the time to write this review, I regret that you could not join the Park Güell guided tour as you didn't follow the instructions indicated on your ticket for the meeting point to our guided tour. We can see in our system that you bought our guided tour, we do not offer tickets, on board the Barcelona City Tour. The staff indicate the meeting point and time which is also printed on the ticket given to join the tour. Sincerely, Julia Travel Customer Service
Attila Sors
hace 1 año - 1 (Experiencia negativa)
Avoid them if you can! They left us at the Montserrat and when we realized this and tried to call the office there was no answer. At the end we had to manage ourselve our trip back to Barcelona
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Attila, Thank you for sharing this review, it saddens me to learn that you could not return with our tour to Barcelona by not attending the correct meeting place and time, We can see in our system that you did the Monserrat afternoon tour on May 4th. The rest of the attendants on this group arrived on time for the return, the group waited some extra time after the returning time but had to continue to Barcelona. Out of respect for those attending on time, the return can not be delayed in excess. Sincerely, Julia Travel Customer Service
Bianca Balog
hace 1 año - 5 (Experiencia positiva)
Birdboxx 90
hace 1 año - 1 (Experiencia negativa)
Montserrat tour 26/4/24, waited 30 mins for late people before bus set off, stuck at toll with bus broke down 20 mins so tour cut short to only 1 hour in Montserrat, asked for refund through GetYourGuide however lied and said only 30 min delay and didn’t affect tour. Will not be using again. Stay away!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Birdboxx, Thank you for sharing this review, I regret to learn about the inconvenience you experienced, Please bear in mind that even though we try to the best of our ability that the buses comply with the specified timings, please notice that those can be affected for reasons beyond our control (such as traffic jams or incidents on the road). On this tour, due to the initial delay, the visit was done till later than usual as your booking agency was informed, Best regards, Julia Travel Customer Service
Stas Yoo
hace 1 año - 1 (Experiencia negativa)
We had a Trip to Port aventura and back from Barcelona. The Trip was ok and we came on time to the Park. When we got off the bus we were told that the same bus will wait at the same place we got off. Fast forward to the ride back. Both the bus and the place where we had to get on were different. Thanks to some people who came to the place where we all waited, everyone entered the bus. It was NOT the bus driver that came, nor did he drove past the agreed place to pick people up.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Stas, Thank you for sharing this review, I regret to learn about the inconveniences you experienced, Please bear in mind that our staff indicates to all attendants the type of bus that will be picking up the group and the location. Best regards, Julia Travel Customer Service,
אילאיל גלזר
hace 1 año - 3 (Experiencia positiva)
לקחנו טיול יומי לחירונה ולמוזיאון דאלי. ההסברים הכפולים באנגלית וספרדית היו מעמיסים וגרמו לי לבלבול ולקושי בהקשבה. המדריכה על אף חיוכיה היתה צבועה ולא כנה. ביקשתי להתחבר לווי פי של האוטובוס, הבטיחה שתבדוק, אבל עד סוף הטיול נישאתי בלי ווי פי וזה השבית את החוויה. טיול יקר ולא מומלץ לקחת דרך החברה. אפשר בהחלט לעשות עצמאית.
Narin Kim
hace 1 año - 1 (Experiencia negativa)
Not really helpful staffs. They don’t communicate each other between themselves. What we heard from the phone number that’s been share to us(they didn’t even recognize the number by their staffs even) was not shared to the right staffs and they denied that they told us.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Narin, Thank you for sharing this review, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Tobey Chen
hace 1 año - 5 (Experiencia positiva)
Shaun Brooks
hace 1 año - 5 (Experiencia positiva)
Julia Tours in Barcelona surpassed all expectations. Booking the Sagrada Família and Montserrat tours through GetYourGuide app was a brilliant decision. The guides were not only knowledgeable and friendly but also exuded a profound reverence for the historical sites. They didn't just show us around; they immersed us in the culture, making us feel like insiders rather than mere tourists. I cannot recommend them highly enough for an unforgettable and truly immersive experience.
Uthra Sankaran
hace 1 año - 1 (Experiencia negativa)
‼️‼️UNSAFE TO TRAVEL WITH THEM ‼️‼️To all employees of Julia travels who clearly DID NOT do their job !!! 2 COMPLAINTS / DEMAND REFUND AND COMPENSATION 1. The car that was said to have been organised by you, Julià Travel on the 27th of March to take us from our hotel “Evenia Rosello” to the train station Barcelona Sants failed to arrive on time. The taxi was said to arrive at 9.30am, about which we had received a confirmation already through WhatsApp messages the previous night. The next morning after several calls made by my father Mr. Sankaran and I to the given contact number, the call was answered. But the person who answered seemed to have no clue about the arrangement made and had listened to our question “Where is our car ? It is supposed to arrive at 9.30am” as if it was a completely new schedule. My parents ( both above 60 years of age ) and my children ( both below 10 years of age ) caught taxis spontaneously on the road in a hurry and had to scramble our way to the station in the last minute along with all our luggage. Please note that the departure time of the train was 10.40am and we reached the train only by 10.38am !! Had we waited for the car, we would have MISSED our train! It is completely unprofessional of you to have not provided us or the driver with the right details. 2. My family and I ( KR Sankaran ( 65 ) Vidya Sankaran ( 63 ) Uthra Sankaran ( 33 ) , Kanaa Adithya ( 9 ) & Kalki Adithya ( 5 ) ) come to Seville and go on a guided tour to Cordoba organized by YOU! - JuliàTravel There is NO phone number provided by the office to contact the guide. There is no location NAME provided to us about where we should meet them AFTER the tour OR any clue as to how to get back to the place of tour start!!! The second guide who took us into the mosque gives us a choice to go with the group or NOT and misguides us. The emergency number takes 20 mins to get back to us about what we should do! And this was a special circumstance because it was so rainy and it is quite impossible to locate areas or notice where you are. It was incredibly crowded. Within 5 mins of the emergency returning our call we had found the location and reported along with 2 children and 2 senior adults and the guide and the group had the audacity to simply leave this group of 5 stranded!! SHAME ON YOU AS A TRAVEL AGENCY. HORRIBLE SERVICE. ZERO ATTENTION TO CLIENT CONCERNS. When calls are made to make a complaint, they arrogantly say that “WE “were at fault! OR CONVENIENTLY DONT PICK UP OR EVEN WORSE, keep you on HOLD! We had to take taxis back that we spent 400 euros for!! We demand not only our money back for the tour but also a compensation for being unkind, unsympathetic, unprofessional & insolent in your working methods. DO NOT CHOOSE JULIÀ TRAVEL !! Uthra Sankaran
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Uthra, Thank you for taking the time to write this review, I regret to learn about the inconveniences you experienced, Please bear in mind, that the transfer service was not booked with our company, Regarding the Córdoba tour, I regret that you could not return to Sevilla with the group by not being at the meeting point indicated by the guide. The guide informed all attendants of the exact meeting point and time to return to Sevilla. The group waited 15 minutes extra for your family, after the time assigned to leave, but had to depart to Sevilla as the return can not be delayed excessively. The rest of the attendants on this tour returned with our bus to Sevilla as planned. Best regards, Julia Travel Customer Service
Adaora Oraefo
hace 1 año - 1 (Experiencia negativa)
This company exhibited extremely poor customer service. We were dropped off by the Uber at the wrong location more than 8 blocks away ( don't worry that was addressed), only for us to get to the office and be dismissively told that the bus had just left and we would need to get a refund from Expedia. The bus was right outside but pulled off as we received information that the bus had left. This was part of our honeymoon trip and these three companies, Julia Travel, Uber and Expedia made it less than memorable and refused to give us a refund. Very disappointing.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Adaora, Thank you for sharing this review, I regret to learn that you missed your tour by not arriving on time to the meeting point, Please bear in mind that we reuqest customers to arrive 15 minutes before the tour begins, to try to avoid this type of situations as the departure of the tour can not be delayed. It is necessary to point our that all agencies are informed about the exact address for the meeting point as well as the fact that arriving late might mean losing the tour, Sincerely, Julia Travel Customer Service,
Piotr Kędziora
hace 1 año - 1 (Experiencia negativa)
Witam. Nie polecam biura. PRZEWODNICZKA ZOSTAWIA 17 OSOB -TURYSTOW i wraca bez nas. Odradzam !!!! UWAZAJCIE!!! Wykupilismy wycieczke 11 osob -dzieci 7-9 lat , do Czarnej Madonny 9 marca 2024 r, pojechalismy autokarem , pozniej wywiozla nas kolejka do gory. Przewodniczka Hiszpanka !!! Ktora nie umie w jezyku angielskim - ale zapewnia ze mozemy zostawic rzeczy w autokarze -sa bezpieczne.Tego dnia leje deszcz, pogoda mglista 10stopni ale dotarlismy do Madonny . Jest ok. Przewodniczka oglasza zbiorke za godzine ale nie wszyscy zrozumieli miejsce spotkania -jak sie pozniej okazalo. Nie tylko nasza grupa, rownie 6 osob doroslych z innych naradowosci. I tak zostajemy zdezorientowani grupa 17 osob o 18 godzinie na Madonnie. Robi sie ciemno nie ma kontaktu z biurem podrozy. Bo okazuje sie ze przewodniczka pojechala z reszta busem poniewaz nie zglasilismy sie o tej godzinie 17.10 w miejscu co sie okazalo o 200 metrow oddalonych przystankow busowych. Bylismy przy kolejce-pociagu tam gdzie wysiedlismy. Podkreslam 17 osob zostawia przewodniczka!!! Na wlasna reke musimy szybko kupowac bilety na ostatni kolejke -pociag do Barcelony. Majac zaplacony powrot przez biuro. Oczywiscie nasze rzeczy z autokaru zginely -zakupy za 1100 euro. Biuro odnalazlo dwa szaliki FCB Barcelona -szok .Mijaja trzy dni a Dzieci nadal placzą za koszulkami, spodenkami, dresem , pilkami FCB Barcelona Ostrzegam - Przed Tym Biurem. Biuro nie odpowiada za rzeczy pozostawione - przez noc zginely w autokarze!!!! Ale pozostawienie tylu ludzi w obcym miejscu na wycieczce zorganizowanej. Nie zrozumiale dla nas. W opiniach juz ktos pisal ze zostawiono -tez biuro przeprasza ale sytuacja sie powtarza wiec przestrzegam przed tym biurem. Oczywiscie zwrotu kosztow biletow , jezdzenie co dzien do biura - nie ma. Biuro Travel nie przepraszajcie- caly pobyt w Barcelonie nam zepsuliscie! A przewodniczka nr 3, jako czlowiek niech się zastanowi nad sobą mocno!!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Piotr, Thank you for sharing this review, I regret to learn about the inconveniences you experienced while attending the Monserrat afternoon tour, Please bear in mind that our guides indicated to all attendants on this day the exact location and time to meet for the return to Barcelona, on March 9th we had several groups, more than 100 people attended this tour. Once the time arrived to return, they waited 15 minutes extra but had to return to Barcelona as said return can not be delayed excessively. The rest of the attendants returned to our buses as planned. Regarding the ítemsnts left on the bus, customers are advised that the Company could not be held responsible for objects left on the buses while the tour is taking place as those are not only accessed by our staff but also by the rest of the attendants. Upon the arrival to Barcelona, the office where the tour begins was no longer open, after dropping off all customers, the buses left for our warehouses where several ítems were located on board. Our staff contacted you through the details provided by your booking agency to inform you that you could come to our office and retrieve them. Sincerely, Julia Travel Customer Service
vicente barbe
hace 1 año - 1 (Experiencia negativa)
Te dejan plantado en los lugares y el tour mismo, las paradas para nivelar frecuencia son horribles tío (20 min en cada parada) Cero opciones de reclamo, no lo recomiendo.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado vicente, Gracias por compartir esta opinión, Siento que no quedase satisfecho con el servicio, Aunque hacemos todo lo posible por cumplir con al frecuencia especificada, en ocasiones nuestros buses deben realizar alguna para de regularización para poder ofrecer la mejor frecuencia para nuestros clientes, Atentamente, Julia Travel Customer Service
Kiki
hace 1 año - 3 (Experiencia positiva)
찾아 가기는 편해요. 음.. 장점은 잘 모르겠어요
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear 허기원, Thank you for sharing this review, We are glad to learn you were satisfied with our service, Julia Travel Customer Service
Jidcabuilders Syndications
hace 1 año - 4 (Experiencia positiva)
To visit Monserrat try Julia Travel, its value for money and great experience.
Filipa Ribeiro
hace 1 año - 5 (Experiencia positiva)
Loved this trip! The place is truly magic, the guides were amazing, specially Sasha that was with our group, super attentive and knowledgeable! <3
C
hace 1 año - 5 (Experiencia positiva)
My boyfriend and I took the tour to Montserrat on our short trip to Barcelona. Our experience with Julia travel was amazing. The price of the tour was extremely reasonable as it included transport both to and from Montserrat and also entrance. They even included a truly amazing train ride that took us up the mountain. If I could do it all over again, I would still choose this tour. Very informative, inclusive and lovely tour guide as well.
raluca dan
hace 1 año - 5 (Experiencia positiva)
Fabian Fleri
hace 1 año - 4 (Experiencia positiva)
Tere Liz Olavarria Vicente
hace 1 año - 5 (Experiencia positiva)
hakhyun cho
hace 1 año - 5 (Experiencia positiva)
Rafa Hughes
hace 3 años - 3 (Experiencia positiva)
We hired the service to come to Portaventura Park with my family. Very satisfy. Fair prices. Good options for different trips.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Rafa, Thank you for sharing this review, I am thrilled to learn that had such nice experience on the Port Aventura Tour, Best regards, Julia Travel Customer Service
Sue McArthur
hace 1 año - 5 (Experiencia positiva)
We had a wonderful tour to Montserrat . Our guide was Carolyn , she was very friendly and well informed.
Alvaro Vidal Santoro
hace 2 años - 5 (Experiencia positiva)
Leila Villamil
hace 2 años - 5 (Experiencia positiva)
Excelente servicio.!!!!
Daniel A. Severo
hace 2 años - 3 (Experiencia positiva)
No quedé muy satisfecho con la visita realizada a Monserrat. Por alguna causa ajena a mi, llegamos más tarde de lo esperado. Eso ocasionó que el tiempo libre (indicado en la agencia como de 2 horas) fuera de menos de 1 hora. La guía que nos tocó excelente, pero no llega a compensar la logística y organización del tiempo por la demora en salir. Mucha gente? Si. Pero considerando que solo había una persona recibiendo a la hora estipulada, eso ocasionó la demora de salida. Luego se sumó otra, pero no fue suficiente. Y voy a hacer un agregado (ya habiendo pasado un par de meses de esta visita), en base a la respuesta dada a mi comentario por Julia Travel. El trayecto a Monserrat no tuvo inconvenientes de tráfico, simplemente llegamos tarde (y no hicimos uso del trencito para subir). La causa del arribo tardío no fue por "causas ajenas a la empresa contratada", sino por su responsabilidad en la gestión de recepción de las personas (las cuales en su totalidad estaban presentes a la hora indicada). Por otra parte, el tiempo libre del tour fue explicado por quien nos vendiera el mismo en ese mismo lugar en dos horas, sin condicionamientos. Por lo tanto no es aceptable la excusa de que ahora el tiempo libre es una hora. Realmente me ha disgustado la respuesta dada por la empresa a mi primer comentario, especialmente lo de la puntualización y lo de las causas ajenas a ellos. Por tal causa reitero mi opinión original en su totalidad. Este es un tour caro, en el que se deben respetar los horarios, o ser más claros al momento de venderlos.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado daniel, Gracias por compartir esta opinión, Lamento que nuestro tour a Montserrat no cumpliese sus expectativas, Es necesario puntualizar que el tiempo libre del tour es de aproximadamente una hora, siempre teniendo en cuanta que al ser un tour fuera de la ciudad puede verse afectado por causas ajenas a nuestro control, Agradezco sus comentarios nuestra guía, Un cordial saludo, Julia Travel Customer Service,
Ken Aalders
hace 2 años - 4 (Experiencia positiva)
Very good for transfers and Barcelona city tour was very good. I would have liked better information on start and finish destinations. We had difficulty finding our way to and from Julia’s bus station location.
Somya Gupta
hace 2 años - 5 (Experiencia positiva)
The transport bus (to and fro) Barcelona was very neat and comfortable . The monastery is beautiful and the rock formations are very awe-inspiring and worth the hike all the way to the top ( though I didn't due to limited time) but I would love to in future. Our guide kept us entertained with fun facts and trivia about the basilica and the monastery itself. You get about 1.5 -2 hours if free time which I think is plenty. It does get cold and very windy at the top even with sun so make sure you carry a jacket so your experience is more enjoyable. If you are up for a mini excursion from Barcelona then opt for this tour !
Dondi Archer
hace 2 años - 5 (Experiencia positiva)
Estudio ARQ OB
hace 2 años - 5 (Experiencia positiva)
Tomamos desde aqui el tour a Montserrat con mi familia, somos 3, marido y bebe de un año y medio! El viaje desde Barcelona hasta Montserrat fue super cómodo, el bus era nuevo y estaba impecable, en el camino un guía muy simpático nos fue contando la historia de Montserrat para que vayamos entrando en tema. Una vez en la montaña, la guía Jessica nos hizo conocer el pequeño poblado y recorrer sus calles. Jessica una divina total!!! tan simpatice y con tanta buena onda. Fue super amable, paciente y respondió todas las consultas, también nos obsequio una medallista de la Virgen de Montserrat muy hermosa. A la vuelta tomamos la cremallera y anduvimos por la montaña entre las nubes. Fue hermoooooso!!! Super recomiendo! sobre todo porque no tienes que preocuparte por nada ya que el tour se ocupa de todo. Repetiria por supuesto!!
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Estudio ARQ OB, Gracias por compartir esta opinión! Nos encanta saber que quedo tan satisfecha con nuestro tour a Montserrat y que fue una grata experiencia para usted y su familia, Apreciamos sus amables palabras sobre nuestra guía Jessica, Esperamos verles pronto de nuevo abordo de otro de nuestros tours, Un cordial saludo, Julia Travel Customer Service
Ansley Powell
hace 2 años - 1 (Experiencia negativa)
The worst experience of my trip. This group is unorganized, unhelpful and unfair.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Ansley, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Ana Larissa Castro
hace 2 años - 1 (Experiencia negativa)
Nosso tour foi cancelado e o dinheiro devolvido somente em 5 dias úteis, além do péssimo atendimento.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Ana, Gracias por compartir esta opinión, Lamento que no pudiese realizar la visita a Sagrada Familia, Por favor tenga en cuenta que contactamos con usted 3 días antes del tour, en la dirección de email que nos proporcionó su agencia, para informarle que su reserva fue aceptada por un fallo del sistema y ofrecerle otros horarios alternativos, sin embargo no recibimos respuesta por lo que se informó a su agencia para que tramitasen el reembolso. Un cordial saludo, Julia Travel Customer Service
Breno Normando
hace 2 años - 1 (Experiencia negativa)
Cancelaram minha reserva e nao me ligaram para avisar
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Breno, Gracias por compartir esta opinión, Lamento que no pudiese realizar la visita a Sagrada Familia, Por favor tenga en cuenta que contactamos con usted 3 días antes del tour, en la dirección de email que nos proporcionó su agencia, para informarle que su reserva fue aceptada por un fallo del sistema y ofrecerle otros horarios alternativos, sin embargo no recibimos respuesta por lo que se informó a su agencia para que tramitasen el reembolso. Un cordial saludo, Julia Travel Customer Service
Davids Olsevskis
hace 6 años - 4 (Experiencia positiva)
Hello everyone. So I'll start with booking. Very easy, choose available date that suits you. After payment, you Receive email with confirmation and voucher, so at reception just show your voucher with your phone. If you want go old way, just print it. My experience with their bus. So as they said, I arrived at their office 9:15. I stuck in long queue, so I and 40 people more went to PortAventure park with 5th bus. I wasn't upset as other people, cause that's the life. But my recommendation for you as tourist going to this trip : Be at their Barcelona office as early as possible. I saw one bus going out even before I checked in, so my mind was in panic, cause I was thinking there was just only one bus. They didn't told that will be couple more buses. So if you want use as much time as possible, be on first bus. Or if you late, don't worry, you will get there anyway. First bus arrived at time that you see on your voucher. Our bus will be late for about 35-50 min. Enjoy your day.
Camille B
hace 2 años - 5 (Experiencia positiva)
Merci pour la flexibilité et les changements de dernière minute! Magnifique journée à PortAventura.
john killingback
hace 2 años - 1 (Experiencia negativa)
The guide while a nice person was lacking in information, tour was disorganised with a late departure ( waiting for other late ) . Waiting while tickets were organised for entices and train at Monsarratt . Bus had broken airconditioning and the rear 3/4 of passengers (rear ) sat in 35 degree heat . Would not recommend
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear jhon, Thank you for sharing this review, I regret to learn that you were not satisfied with our guide's performance, Regarding the departure, there was a technical issue with the bus schedule for the tour, it has to be replaced urgently for this reason the tour started slightly delayed, We apologize for the inconvenience and hope we can offer you a better experience on your next visit,
Jessica Hill
hace 2 años - 1 (Experiencia negativa)
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Jessica, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Badr Aldarwish
hace 2 años - 3 (Experiencia positiva)
The tour was too early, I asked a couple of questions over the phone they where helpless
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Badr, Thank you for sharing your feedback, I regret to learn that you were not satisfied with the booked tour starting time, It is necessary to point out that all the details, as per the starting time, are shared with all authorized selling points, who are also information about the cancellation policy, Best regards, Julia Travel Customer Service
laura Bautista Ruiz
hace 2 años - 4 (Experiencia positiva)
Pa Silo
hace 2 años - 1 (Experiencia negativa)
Visite guidée de la Sagrata. (07/09/2023 visite à 9h, groupe1). Groupe constitué d'anglais et de Français. Grosse déception de la prestation du guide qui a consacré son temps à 80 % en anglais et 20 % en Français. De plus, son "parler" français est très très moyen. Ce guide ne doit pas être habilité pour une en français.
Respuesta de Julià Travel Barcelona - Estació del Nord
Cher Pa Silo, Merci d'avoir pris le temps d'écrire un avis sur notre visite de la Sagrada Familia. Cela m'attriste profondément de savoir que vous n'avez pas pu profiter pleinement de la visite à cause de l'accent du guide. Cependant, il faut garder à l'esprit que nos guides sont officiellement accrédités par le gouvernement local et testés régulièrement dans leurs compétences linguistiques. l faut préciser que nous n'avons reçu aucune autre réclamation de la part du reste des francophones présents sur cette tournée. Cordialement, Julia Travel Customer Service
Morgane B.
hace 2 años - 1 (Experiencia negativa)
Nous avions réservé une excursion en catamaran au coucher de soleil (avec petit concert lounge) via la plateforme GetYourGuide. Excursion qui devait durer 1h30 en longeant la côte de Barcelone. Sur le papier, cela semblait être une superbe expérience ! Mais … Quelques heures avant, le vent commençait à se lever assez fortement. Nous étions confiants puisque le skippeur connaît son métier, nous sommes donc montés à bord. Il devait y avoir plus ou moins 100 personnes sur le catamaran. Nous commençons à sortir du port de Barcelone, l’ambiance est festive et conviviale. Cela n’a pas duré longtemps. Il y avait effectivement tempête en pleine mer. Beaucoup de personnes ont paniqué et à raison. Nous avions la crainte de nous retourner tellement les vagues étaient puissantes. Le skippeur décide donc de faire demi tour. Nous pensions retourner à quai, mais non … nous avons fait le tour du port de Barcelone durant 1h !!!! Port de Barcelone où il n’y a pas grand chose à voir, à part des containers (beaucoup de containers. Normal, c’est un port) la vue de Maremagnum et de quelques monuments, au loin. (VS les autres bateaux touristiques rentraient tous à quai) Donc nous avons payé 50 euros à deux pour la visite du port de Barcelone. C’est risible ! Nous avons fait une réclamation auprès de la plateforme qui a été hyper professionnelle et réactive, mais qui nous a tout de même indiqué que l’organisateur donnait des éléments contradictoires à nos dires. En conclusion, Julia Travel fait passer le business avant la qualité de ses prestations. A FUIR !
Respuesta de Julià Travel Barcelona - Estació del Nord
Cher Morgane, Merci de partager votre expérience, Je suis désolé que vous n'ayez pas été satisfait de la excursion en catamaran, Il convient de souligner que, selon ce que nous a informé le prestataire de l'activité, les clients ont été informés au moment de l'enregistrement que le départ pourrait avoir un itinéraire alternatif en raison des conditions météorologiques, en respectant toujours les règles de sécurité. Meilleures salutations, Julia Travel Customer Service
職人
hace 2 años - 1 (Experiencia negativa)
Do not use this place.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Albert, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Jonathon McMurray
hace 2 años - 1 (Experiencia negativa)
Bus left early and they gave no refund and the girl was very matter of fact about it. So we took a taxi up to monserrat and found the bus full with no room for us on the way back. The taxi driver said it wasn't the first time he had run into this. Just hire a cab, in my opinion. Julia travel are scammers.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Jonathon, Thank you for taking the time to write this review, I regret to learn that you missed the tour departure by not arriving on time, we request customers to arrive 15 minutes before the tour to try to avoid this type of situation, Please bear in mind, that the places on the buses are organized according to the customers doing the check-in at the meeting point, Best regards, Julia Travel Customer Service
Souhaila A.
hace 2 años - 1 (Experiencia negativa)
I stayed in Barcelona to visit the sagrada familia. Ultimately for nothing and now you have wasted my time, money and energy. I neatly bought my tickets for a tour guide at Julia travel via get your guide. That's how I received my tickets and confirmation. After I checked out of the hotel, I went to wait for the tour that would be at 3:00 PM. I was also there in plenty of time, after I wanted to register at the desk, the person behind the desk indicated that there was no room left. Few seconds later the same is told to another person and that the only option is to move the booking to another day or request a refund. This is absolutely disgusting, without any understanding that I booked an extra day hotel for this visit and also only waited for the tour after checking out of the hotel. After this I would immediately leave back to the Netherlands. I think this is absolutely NOT normal and really NOT possible. And then also that it becomes my problem that it supposedly went wrong with get your guide. While they already have a ready-made form that they are so-called 'Sorry' that there was a problem when booking the ticket. which is that they do this more often. This is my complaint and you should NOT BOOK at Julia Travel they are scammers. I want to get my full amount back. You ruined my trip to barcelona
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Souhaila, Thank you for taking the time to write this review, I regret to learn that you could not join the Sagrada Familia guided tour, Due to a glitch in the system, the tour appeared available when it wasn't. We truly regret the inconvenience you experienced, we informed your booking agency so they could proceed with the full refund. Sincerely, Julia Travel Customer Service, I
Vivi rose
hace 2 años - 1 (Experiencia negativa)
星1もあげたくないですヨ! みんな、利用しないでください!! お金を取られて、まともなツアーが受けられません!! 疲れるだけで最悪です!気をつけてください。時間と思い出と精神を無駄遣いします! 星5の人たちは抽象的な短文で、星1の人たちは具体的で長文です!どちらを信用するか判断してください! 10000円以上のサグラダファミリアに登るツアーに参加し、登れずに喉乾いて疲れちゃった日本人観光客より。
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear ViVvi, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Mohannad Sulaiman Alnoaimi
hace 2 años - 5 (Experiencia positiva)
Best traveling agency and tours in Spain
tatiana fajardo
hace 2 años - 5 (Experiencia positiva)
Elena Fiori
hace 2 años - 1 (Experiencia negativa)
Non mi piace lasciare recensioni negativa, ma é dovuta. Ho prenotato un biglietto combinato per Park Guell e la Sagrada Familia tramite il sito ufficiale di Barcellona. Sembrava andare tutto bene (a parte il giro di Park guell in 45 minuti - veramente troppo poco!) fino a quando la guida (Mari Carmen) mi ha abbandonata a Park Guell nei 10 minuti che aveva dato per andare in bagno/andare al bar. Molto poco professionale! Sarebbe bastato fare il conto delle persone e/o aspettare 5 minuti in più (ero arrivata comunque entro i 10 minuti). Ho dovuto prendere un taxi spendendo altri soldi e non mi han dato nemmeno nessun rimborso (avevamo il trasporto pagato da Park Guell alla Sagrada Familia). Alla Sagrada Familia tutto bene, guida (non ricordo il nome) molto simpatica e gentile.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Elena, Gracias por tomarse el tiempo para escribir esta opinión, Lamento que no quedase satisfecha con la atención recibida por parte de nuestra guía en el tour guiado a Park Güell. Es necesario puntualizar, que aunque nuestros guías siempre dan 5 minutos de cortesía a los clientes que durante un tour se retrasan, no es posible retrasar en exceso la continuación del tour ya que cada parte tienen un horario asignado ya sí se indica a todos los asistentes. Me alegra que pudiese unirse a la segunda visita guiada, a Sagrada Familia y que fuese de su agrado. Atentamente, Julia Travel Customer Service
Audrey Mathieu
hace 2 años - 1 (Experiencia negativa)
Ne sachant pas que le parc Guell était devenu payant, j'ai réservé des tickets via cette agence la veille de ma visite à Barcelone. Comme il ne restait que des entrées avec visite guidée j'ai pris 3 tickets à 27 euros l'unité. Nous devions nous rendre près du parc, au Gaudi experience. D'ailleurs il n'était pas précisé que nous devions aller à l'intérieur pour y trouver l'employé de l'agence. L'employée a constaté que notre réservation n'avait pas été prise en compte, malgré la confirmation reçue par e-mail. Elle nous a proposé de revenir le lendemain...Nous avions organisé toute notre journée pour être à l'heure au Parc et nous ne comptions pas revenir. Comme elle ne disposait que de 25 tickets - aucun supplémentaire au cas où ce genre de bug informatique arriverait, nous avons dû partir. Le parc affichait complet. J'ai contacté l'agence et ai demandé un dédommagement en plus du remboursement mais on m'a proposé un ticket gratuit pour une activité qui ne m'intéressait pas, comme si j'allais à Barcelone tous les weekends... Travaillant dans le domaine du web je trouve ça déplorable qu'un tel bug existe sur une plateforme de réservation et qu'aucune solution ne soit proposée. Je mets une étoile pour le remboursement rapide. Je ne recommande pas cette agence. Btw update : not thankful for your absolutely useless answer two months afterwards. I hope one day I can buy something with "sincere regret and sadness" 🥺
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Audrey, Thank you for taking the time to write this review, It saddens me to learn that you could not join the tour booked, due to a glitch in the system the tour appeared available when it wasn't, I regret you were not able to take the compensation offered, Sincerely, Julia Travel Customer Service
Ines Portillo
hace 2 años - 1 (Experiencia negativa)
Pésima experiencia. Realizan tours en dos idiomas para ver la sagrada familia, pagas 50 euros y si no sabes inglés no te enteras de nada puesto que no explican ni una cuarta parte en español. Para la respuesta a mi comentario: obviamente sabíamos que el tour era en dos idiomas. Lo que no sabíamos es que se iba a realizar 90% en inglés y 10% en español. De ahí la valoración.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Inés, Gracias por compartir esta opinión, Lamento que no quedase satisfecha con el tour a Sagrada Familia, Es necesario puntualizar que los puntos de venta autorizados son informados de los idiomas en los que ofrecemos nuestros tours, Atentamente, Julia Travel Customer Service,
Nigel Daisy
hace 2 años - 1 (Experiencia negativa)
PM Monsterrat trip. Not worth the money. Rushed and very little free time. Monsterrat amazing will go back again but needs to be a full day. PM tour 1 hour less than AM. Disappointed and mis-sold.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Nigel, Thank you for taking the time to write this review, I regret to learn that the Montserrat tour didn't live up to your expectations, It is necessary to point out that all authorized selling points are informed about the duration and itinerary of the tour, Best regards, Julia Travel Customer Service,
Asem Bader
hace 2 años - 1 (Experiencia negativa)
Very. Bad service- We had contact the call center by 7:31 pm as we spend time to find the bus location in parking . And she inform us that the bus has been left the location and he can’t come back and we don’t have other another option to come back to Barcelona for 3 min late bus can’t come to pick up the tourist. We have spend more that 70€ to come beck to our hotel. This company not understanding that ,we are guests here not “Barceloneses”. We never recommend this company for any other ,,,
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Hany, Thank you for sharing your experience, It saddens me to learn that you could not return to Barcelona on our bus by not attending the meeting point on time, Please bear in mind that all attendants are advised to be at the meeting point 15 minutes before the return time, as it is not possible to delay the return to Barcelona, Sincerely, Julia Travel Customer Service,
Rhuan Cunha
hace 2 años - 5 (Experiencia positiva)
Avani Kamdar
hace 2 años - 3 (Experiencia positiva)
Recently took Spain tour via Julia travel. My experience with them was not the best. They lacked proper communication. one place guide did not show up. Hotels at two places were 2-1/2 star even when we purchased superior package. Only thing positive about our travel experience was the driver (Jose) who picked us up at Madrid hotel and dropped at Barcelona and drove us around different sights. He was very professional, Kind and friendly person. He went above and beyond for us. Thanks to Jose for making our trip memorable and showed us your beautiful Spain!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Avani, Thank you for sharing your experience, It saddens me to learn that you were not entirely satisfied with our service, We will take your comments into account as we strive to provide an excellent service, We appreciate your kind comments about our driver Jose, Best regards, Julia Travel Customer Service,
Montse De Anda Vargas
hace 2 años - 5 (Experiencia positiva)
Lydia Sadoff
hace 2 años - 5 (Experiencia positiva)
Did the Montserrat afternoon tour! Great guides! Gives you time on your own to explore too.
Nayab Nayab
hace 2 años - 5 (Experiencia positiva)
Booked the tour to Montserrat with them and had a great experience. Our tour guide was Julia and she was a trooper. It was raining that day but she tried to make sure we all still got the best experience.
Evan Souliotis
hace 2 años - 4 (Experiencia positiva)
The tour to the Sagrada was a decent experience. It is a busy atmosphere so I feel they did an above average job for what they deal with.
Sakr Sami
hace 2 años - 5 (Experiencia positiva)
Rhonda Lax
hace 2 años - 1 (Experiencia negativa)
There is no clear direction on where to go once at the terminal. We were lost in the terminal when the bus left. I was talking to a friend who was on the same tour when we arrived. We entered where the sign says Entrance but then there was no signs telling you where to go.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Rhonda, Thank you for sharing this review, It saddens me to learn that you could not join the tour by not arriving on time at the meeting point, We request customers to arrive 15 minutes before the tour to try to avoid this type of situation, It is necessary to point out that all authorized selling points are informed of the exact location of our office inside the station, Sincerely, Julia Travel Customer Service,
Verônica souza
hace 2 años - 4 (Experiencia positiva)
Obrigada ao guia David.
Vane Gutiérrez
hace 2 años - 1 (Experiencia negativa)
Pésimo, lamentablemente, ridículo, autobuses muy sucios y encima el día de hoy 28/05/23 entrar y salir por la puerta delantera porque las puertas estaban rotas, no se lo recomiendo a nadie. Pésimo servicio la verdad.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Vane, Gracias por dedicar su tiempo a escribir esta opinión, Lamento que no quedase satisfecha con nuestro servicio, Aunque nuestros buses son frecuentemente revisados, es posible que se produzca algun tipo de problema durante el servicio, Tomaremos en cuenta sus comentarios ya que nos esforzamos en dar un excelente servicio. Atentamente, Julia Travel Customer Service,
Ro RT
hace 2 años - 4 (Experiencia positiva)
Contratamos ahí el viaje a port aventura con entrada incluida. Ida y vuelta en bus y entrada : 78 € Muy agradable todo el personal. Lo único que no me ha parecido del todo bien , es que quedamos en hora de salida 18,30… hubo ciertos pasajeros que no estaban allí a su hora . Pero ni a su hora ni 5 minutos tarde. Al final salimos a las 18,50. No ha sido el caso … pero y si yo tengo algún compromiso después y por culpa de esta gente llego tarde ??? Está claro que no es culpa de el Conductor que l gente llegue tarde. Pero si cogiera y arrancara y dejara en tierra a esa gente … ya verás como la próxima vez iban a ser puntuales. Harta de los impuntuales !!!!
Ursula Escobar (escobarnatl)
hace 2 años - 1 (Experiencia negativa)
WORST agency EVER !!! Gave them 4 days notice of a change in our plans. Called their # they would pick up and hang up. Visited their office in Barcelona & they gave us a business card and told us we should have been calling this # all along. We called it while in their office and they did the same thing. They would pick up and hang up. I never received my refund for a service I never received. That is called DISHONEST & ROBBERY. What you do to people will surely come back to you in ten folds.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Ursula, Thank you for taking the time to write this review, I regret to learn about the inconveniences you experienced, Please bear in mind, any modification of a tour must be done and confirmed through the booking agency, Best regards, Julia Travel Customer Service
María Jesús Llorente
hace 2 años - 1 (Experiencia negativa)
LAMENTABLE, PÉSIMO, HEMOS ENTRADO EN UNA ESTAFA. 150€ contratados para una guía por Sagrada Familia. Quisimos avisar al guía y a la empresa de que nos retrasábamos unos minutos y jamás nos cogieron el teléfono. Nos perdonamos en la agencia JULIA TRAVELS para que nos ayudaran a solucionar el problema y poder pasar a La Sagrada Familia (el guía acababa de pasar hacía a penas 5 min) y se negaron a abrirnos la puerta, nos miraban desde el cristal y nada… Qué impotencia. Seguimos con la reclamación a CIVITATIS. Es una ESTAFA, salió un trabajador agachando la cabeza … Todo muy extraño. NO CONTRATÉIS NADA CON ELLOS, por favor.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada María, Gracias por dedicar su tiempo a escribir esta opinión, Lamento que no pudiese unirse al tour por no llegar a tiempo al punto de encuentro. Me gustaría informarle que todos los puntos de venta autorizados son informados de que no es posible retrasar el comienzo del tour, por lo que pedimos que los clientes lleguen 15 minutos antes del tour. Es necesario puntualizar que nuestra oficina, en esta época del año, tenía como horario de cierre 15 minutos mas tarde de la salida del último tour, Un cordial saludo, Julia Travel Customer Service,
Karina Ramos
hace 2 años - 1 (Experiencia negativa)
Never showed up
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Karina, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Ricky Narang
hace 2 años - 5 (Experiencia positiva)
טל סולומון
hace 2 años - 5 (Experiencia positiva)
Jean-Thomas Ferreri
hace 2 años - 5 (Experiencia positiva)
Journée à PortaVentura Transport+Billet, rien à dire, agence simple à trouver, accueil dans plusieurs langues, le bus était très confortable et ponctuel... niquel
Rick Marshall
hace 2 años - 1 (Experiencia negativa)
Their GPS directions in Barcelona are very bad and when I called they couldn't give good directions even though I was just on the other side of the building from where I was supposed to be when I found the meeting place 1 minute late the tour had left when I complained and asked for my money back they said no because I was the only one that missed the tour that was a lie because there was another group of 6 that missed also be aware
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Rick, Thank you for taking the time to share this review, I regret to learn that you could not join your tour by not arriving on time at the meeting point, I would like to point out that we request all customers to arrive 15 minutes before the tour to try to avoid this type of situation. It is necessary to point out that all authorized selling points are informed of the exact address of our meeting points for each tour, Sincerely, Julia Travel Customer Service,
Erik Sebesta
hace 2 años - 5 (Experiencia positiva)
Got last minute tickets and tours to Parc Guell and Sagrada Familia. Would have missed out otherwise since those places were sold out. Tour guides Una and Christina were ideal. Una is quite funny. Christina added much to our appreciation of Sagrada. Both stuck to the facts and didn't embellish.
Luis Miranda
hace 2 años - 5 (Experiencia positiva)
The tour to Montserrat Monastery was fantastic 👌. Our guide was so sweet, and most understanding. Had answers for all our questions. Her English was perfect. My wife and I will do this tour again to see somethings we missed on our next trip to Barcelona.
Terri Gaar
hace 2 años - 4 (Experiencia positiva)
We toured old town Barcelona with our tour guide Hugo who was very knowledgeable! He encouraged us to ask questions and let him know if he was moving too fast or too slow. Very accommodating and enjoyable!
Qrown V.
hace 2 años - 5 (Experiencia positiva)
Todo muy bien
Igor Giannini
hace 2 años - 4 (Experiencia positiva)
Anna Gumowska
hace 2 años - 5 (Experiencia positiva)
Ciekawa wycieczka do Opactwa Monserat
Christian Cigalotti
hace 2 años - 1 (Experiencia negativa)
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Chistian, Sentimos que no haya quedado satisfecho con nuestro servicio, desafortunadamente sin más información sobre su experiencia, no podemos abordar el problema que supuestamente tuvo con nuestra empresa. Por favor no dude en contactarnos a través de la agencia con la que reservó si necesita de nuestra asistencia, Un cordial saludo, Julia Travel Customer Service,
הילה ג'נסן
hace 2 años - 5 (Experiencia positiva)
Booked a day tour to Monteserat , good service , nice bus
Ash P
hace 2 años - 1 (Experiencia negativa)
I rarely write reviews…Very rude employee at Barcelona Julia Travel location at Familia Grata. No customer service skills by young female employee sitting at counter. She found it amusing to be sarcastic with customers. Will never use you again!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Ash P, Thank you for taking the time to write this review, I regret to learn that you were not satisfied with our staff performance, as all our team members strive to provide the best service, nevertheless, we will take tour comments into account, Best regards, Julia Travel Customer Service
Lucas Lazaro
hace 2 años - 3 (Experiencia positiva)
Yuliia Garcia Garcia
hace 2 años - 5 (Experiencia positiva)
Carolina Rodriguez
hace 2 años - 5 (Experiencia positiva)
Muy buena la excursión a Monserrat! Miriana fue una excelente guía!! Recomendable!!
Leon Allen
hace 2 años - 1 (Experiencia negativa)
Poor. Old fashioned out of date systems. Can’t even email tickets so wasted over €100 . This is year 2023 get with the programme !!!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Leon Allen, Thank you for sharing your experience, I regret to learn that you were not satisfied with the service, Please bear in mind, for some of our activities we are not allowed to send the tickets by email, for this reason, all authorized selling points are informed about redeeming instructions, Best regards, Julia Travel Customer Service
Luka Klaic
hace 2 años - 5 (Experiencia positiva)
Puntual service, great guide. To recomend with Alex as a guide of Tour, especially to Dali museum.
Ferdinand Sanyet
hace 2 años - 5 (Experiencia positiva)
G Ka
hace 2 años - 1 (Experiencia negativa)
We went on a tour to Montserrat on March 18, 2023 . The monastery, of course, is wonderful, but on the way back everything was absolutely ruined and negated: the driver was constantly talking to the guide, constantly turning back, gesticulating, waving his hands, grabbing his phone and driving the bus exclusively with one hand (!). With the steepest descent down the mountain and endless serpentine - it was extremely nervous and very unsafe, caused the most terrible stress. Thank God we didn't fall into the abyss! Take care and don't mess with provincial, dubious companies!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear G Ka, Thank you for sharing this review, I regret to learn that you were not satisfied with our staff performance on the way back to Barcelona and that you felt unsafe, It is necessary to point out that our drivers are experienced professionals, who make sure to provide a safe ride. Best regards, Julia Travel Customer Service,
Efim Podvoiski
hace 2 años - 4 (Experiencia positiva)
Maria Moreno
hace 2 años - 1 (Experiencia negativa)
Malísima experiencia con esta empresa, nos equivocamos de fecha , y se negaron a hacer un cambio diciendo que era imposible, pero si era posible hacer la excursión volviendo a pagar, muy mala gente, nada recomendables, pésimos
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciada Maria, Gracias por tomarse el tiempo para escribir esta reseña, Lamento que no pudiese realizar el cambio de tour al no haberlo solicitado dentro del plazo establecido, Me gustaría informarle que las condiciones de cambio y cancelación son informadas a todos los puntos de venta autorizados, Un cordial saludo, Julia Travel Customer Service
Jose Una
hace 2 años - 5 (Experiencia positiva)
Awesome travel agency! I went on 2 tours during my stay in Barcelona. Both with the same guide. Jonathan is very knowledgeable and is always ready to answer questions. It is awesome to have a guide who has lived here all his life. See below for pics from Montserrat and Girona tour.
James Monk
hace 2 años - 1 (Experiencia negativa)
They left us at Montserrat. We had to make our own way back and they didn't refund us. The bus broke down in the morning and we had to change buses, then the leaving time from Montserrat was changed because of this. We got the time mixed up and arrived 15 minutes late to the car park and the bus had already left. The leaving time wasn't clearly expressed to us nor were we told exactly how long the bus would wait in case people were late. No refund or expenses covered for us to get back to Barcelona. Aside from all this the tour was terrible, barely any information given about Montserrat. Stay clear of this company, don't give them your money
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear James Monk, Thank you for sharing this review, I regret to learn that you could not return with our bus by not being on time at the meeting place, Regarding the small delay at the beginning, please note that even though our buses are frequently revised this type of issue might appear during the tour, Please bear in mind that all the attendants were informed about the exact time and meeting point for the return, as we can not delay the return time out of respect for the rest of the customers, Best regards, Julia Travel Customer Service,
Yeh ChinWen
hace 2 años - 5 (Experiencia positiva)
參加Montserrat tour,感覺很好,bus窗戶很乾淨,可以聽到在教堂裏的天使合唱。
Emilee Bailey
hace 2 años - 5 (Experiencia positiva)
Booked the Girona, Figueres, and Dalí Museum tour. It was a long day but worth it to see some sights outside of Barcelona. The tour guide was friendly and the bus was comfortable. After a long day of photos and navigating around the towns, my phone battery was low and there were no USB ports available on the bus I was on.
Ho Wat
hace 2 años - 5 (Experiencia positiva)
Booked the tour to Montserrat , everything went great today! I couldn't recall the name of our guide, he is wonderful, funny and humble. The tour was rather short but it's totally enough. From 9:30 to 13:30, you get to know about the history and see the stunning views. If you would like to explore for more there are hotels around. It's probably my best experience in Barcelona! Highly recommend
Mihaela Mateș
hace 2 años - 5 (Experiencia positiva)
Mark Jones
hace 2 años - 5 (Experiencia positiva)
The tour was filled with details otherwise unknown. Marta, our guide, made the experience fun and efficient.
Aitana Novo Sanmiguel
hace 2 años - 5 (Experiencia positiva)
Muy buen Servicio y las que traballaban allí fueron muy agradables
Michael Reiwe
hace 2 años - 4 (Experiencia positiva)
Ein gutes Reisebüro, leider ist der Abholort der Eintrittsarten mit den öffentlichen Verkehrsmitteln 45 Minuten vom Stadion 🏟️ entfernt.
Loira Viajes
hace 2 años - 4 (Experiencia positiva)
Arnerys Ríos
hace 2 años - 5 (Experiencia positiva)
Jorge Perez
hace 2 años - 4 (Experiencia positiva)
Good tour guide
Lisa Follett
hace 2 años - 2 (Experiencia negativa)
Our hotel sent us there to organize a day trip and they were not very helpful at all , this was the bus terminal branch ..
Sandrine CALVET
hace 2 años - 1 (Experiencia negativa)
Scandaleux, Nous nous sommes trompés d'entrée au parc GUELL à BARCELONE et de ce fait sommes arrivés en retard au point de rdv. 130 € payés pour 5 personnes et l'agence n'a pas voulu nous laisser entrer ni nous rembourser, le personnel du parc n'a pas voulu nous laisser renter non plus, on a du repayer les entrées. C'est honteux, la première fois que l'on voit ça !!!
carl evans
hace 2 años - 5 (Experiencia positiva)
Iamandei Gabriel
hace 3 años - 5 (Experiencia positiva)
Lekha Kanchan
hace 3 años - 1 (Experiencia negativa)
HONGLIN LU
hace 3 años - 4 (Experiencia positiva)
Jean-Baptiste Volpe
hace 3 años - 5 (Experiencia positiva)
bashar ababneh
hace 3 años - 1 (Experiencia negativa)
They provide wrong address if you book online. Terrible customer service! We waited at the address provided then we ended up missing the tour. We called right away and explained, they refused to pick us up or reschedule or refund! They refused to take responsibility for emailing a pick up wrong address. TERRIBLE TERRIBLE customer service. Be aware!
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear bashar ababneh, Thank you for taking the time to share this review, I regret you could not join the tour by not receive the correct meeting point from your booking agency, Please be informed, the correct meeting point and time for the tour is informed to every authorized selling point, online or physical, All customers must attend the established meeting point for the beginning of the tour, as it is indicated in the description not attending might cause losing the tour, Best regards, Julia Travel Customer Service
Tonk Tonny the Traveller
hace 3 años - 5 (Experiencia positiva)
Dora Bonanata
hace 3 años - 5 (Experiencia positiva)
La visita a Monserrat, el viaje, su trencito con cremallera, el recorrido por el templo y la "Moranita" fueron maravillosos. Y además, y muy importante, el guía, Hugo, de primer nivel, tanto en atención, como por sus conocimientos y disposición; y el excelente conductor, Alexander, fundamental en esos caminos. Gracias. Una experiencia imperdible y super recomendable!!
Menghui Oh
hace 3 años - 4 (Experiencia positiva)
Booked for the Girona & Figueres Dali Musuem tour. Christina led Girona and she is very clear in her instructions and passionate about her city. Gemma interpreted the paintings in Dali and it made it very enjoyable & we can better appreciate it. Would highly recommend this day tour!
Zeta Wan
hace 3 años - 4 (Experiencia positiva)
Cindy Gonzalez Candeago
hace 3 años - 4 (Experiencia positiva)
Muy buen tour. solo bos fslto tiempo para visitar más tranquilos en lugar.
Ana Lol
hace 3 años - 1 (Experiencia negativa)
For sure this agency do not know the meaning of customer service. Below you may find it and be a more proactive with your customers next time. Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Ana Lol, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards,
Eyda Columbie
hace 3 años - 1 (Experiencia negativa)
Worst experience in Barcelona. Do yourself a favor and don't take this agency.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Eyda Columbie, I regret you were not able to join the Sagrada Familia guided tour booked for Oct 29th by arriving 18 minutes after the tour started at 16:00h, even though we inform all booking agencies customers must arrive 15 minutes before their tour begins to avoid loosing the tour. As our staff indicated you, once the tour is inside the Basilica it is not possible for any customer to join the tour. Best regards, Julia Travel Customer Service
Eyda Maria Columbie
hace 3 años - 1 (Experiencia negativa)
Horribleeeeeeeeee corran de este lugarrrr. Malísimo servicioooo
Respuesta de Julià Travel Barcelona - Estació del Nord
Estimada Eyda Columbia, Lamento que no haya podido unirse a la visita guiada de la Sagrada Familia reservada para el 29 de octubre al llegar 18 minutos después de que comenzara la visita a las 16:00 h, tome nota que informamos a todas las agencias que los clientes deben llegar 15 minutos antes de que comience su tour para evitar perderlo. Como le indicó nuestro personal, una vez que el grupo se encuentra dentro de la Basílica, no es posible que ningún cliente se una al tour. Saludos, Julia Travel Customer Service
Enrique Rey
hace 3 años - 1 (Experiencia negativa)
Terrible customer service… Take my advice, do not use this company to schedule your activities in Barcelona
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Enrique Rey, I regret you were not satisfied with our service, unfortunately without more information about your experience, we can not address the issue you supposedly had with our company, Please do not hesitate to contact us through your booking agency in case you need our assistance, Best regards, Julia Travel Customer Service
Kashif Sarwar
hace 3 años - 5 (Experiencia positiva)
Booked day trip to PortAventura World from Barcelona - coach was clean and on time. Would recommend
Neil Bacchus
hace 3 años - 1 (Experiencia negativa)
René Veytia Puga
hace 3 años - 1 (Experiencia negativa)
Pésimo servicio, no puedo creer que tuve una mala experiencia en la sagrada familia
Respuesta de Julià Travel Barcelona - Estació del Nord
Estimada René Veytia Puga, Lamento que no haya podido unirse a la visita guiada de la Sagrada Familia reservada para el 21 de octubre al llegar 26 minutos después de que comenzara la visita a las 15:00 h, tome nota que informamos a todas las agencias que los clientes deben llegar 15 minutos antes de que comience su tour para evitar perderlo. Como le indicó nuestro personal, una vez que el grupo se encuentra dentro de la Basílica, no es posible que ningún cliente se una al tour. Saludos, Julia Travel Customer Service
SLC198
hace 3 años - 5 (Experiencia positiva)
라로카빌리지(아울렛)에 가기 위한 버스를 타기 위해 가야하는 곳. 플랫폼 17-18번에서 탑승. 찾아가는데 어렵지 않음.
Uri Volansky
hace 3 años - 5 (Experiencia positiva)
קנינו כרטיסים לנסיעה לפאר אוונטורה הטה מאוד נוח. האוטובוס היה חצי מלא. למי שמסתובב בברצלונה ללא רכב ורוצה לסוע לפארק זה מאוד נוח ומומלץ .
Sergio Saez Ibarzabal
hace 3 años - 5 (Experiencia positiva)
If you are looking for where they do the best visits and have the best tours, look no further. the best agency in quality price
Justin Forster
hace 3 años - 4 (Experiencia positiva)
Lynne Magruder
hace 3 años - 2 (Experiencia negativa)
Extremely disorganized. We were on a Spain tour for 5 days. Hotels and bus very nice. Seemed we had to switch buses always picking up passengers from other hotels. The only saving grace was Patricia our guide for part of the time. Then she switched buses and went on to Valencia with another group. Then Carlos took over. Carlos could care less about anything
Balasubramanium Kailash
hace 3 años - 5 (Experiencia positiva)
efjfggfdkjkl jfjsgkfdhjkld
hace 3 años - 1 (Experiencia negativa)
Otrzymałem z partnerką na wycieczkę niedziałające/nieważne bilety do ParkuAventura i Ferrari Land, 2h zajęło wyjaśnianie sytuacji, dzwonienie na infolinie itd. Nie polecam, nigdy więcej nie skorzystam. My partner and I received invalid ParkAventura and Ferrari Land tickets. It took 2 hours to explain the situation, a few calls to the helpline, etc. I do not recommend it, I will never use it again
Sherie Chang
hace 3 años - 5 (Experiencia positiva)
I participated two tours in Julia Travel, Girona and Montserrat, and both of my tour guide is Mary(her English name). She is an rich experienced and knowledgeable tour guide, very reasonable and careful. I had a very good time in Barcelona ❤️
Robert Hook
hace 3 años - 5 (Experiencia positiva)
Best Travel Agency
Thomas Faust
hace 3 años - 1 (Experiencia negativa)
BE CAREFUL WHEN BOOKING TOURS WITH THIS PROVIDER! Catastrophic organization and service! We booked three tours with Julia Travel Grey Line Spain. All of them were an absolute disaster to date! The first tour was canceled a couple of days before our vacation. On the first vacation day, we waited for our second tour to Seville and no bus/tour guide showed up. I called their office and they told me that they don't even offer the tour on that day. First day of vacation ruined. After that unpleasant experience, I contacted GetYourGuide and we got a refund. We did a second call to confirm that the third tour does take place and that the meeting point and time did not change. They told me the phone that the meeting time was postponed by one hour from 8:55am to 9:55am. I checked with them multiple times that 9:55am is the correct meeting time and asked for a written confirmation via email. Needless to say that I did not receive a confirmation email. I just called them again for the tour tomorrow and was greeted by a(n external?) contractor which refused to help me with any inquiries while being unprofessional and unfriendly. Tomorrow, I get to potentially wait one hour next to the main street in Málaga, during my vacation. All this is due to Julia Travel's inability to send out confirmation emails (probably another issue with their IT system but just another lame excuse at this point) and unhelpful service.
Ralph Ryan
hace 3 años - 4 (Experiencia positiva)
Fabrice Jamin
hace 3 años - 4 (Experiencia positiva)
Col Ly
hace 3 años - 5 (Experiencia positiva)
Nous avons fait appel à cette agence pour visiter la sagrada familia avec un guide francophone. Bravo pour l organisation, l efficacité. Notre guide était passionnant, tres intéressant. Agence à recommander 😊
Zach Ivie
hace 3 años - 3 (Experiencia positiva)
Good tour company but it all depends on the guide. Ours was so-so.
Zhen Zhang
hace 3 años - 1 (Experiencia negativa)
Just had my worst tour. The organization is a mess. I reserved Montserrat tour at the last minute. Julia is the only tour that is still available. Well, I clearly know why now. It was a big bus with more than 50 passengers. The guide was just a text reader who quickly read her lines with two languages. It was always confusing what we should do next. There is no chance to interact with the guide. The schedule was so tight that there is no time for lunch. There is no time for liquor tasting or the video show we got ticket with as well. The guide does not know who is on the bus. She only counts heads. Therefor she has no way to contact the person when someone is missing from the bus. The whole bus just has to wait. Montserrat is a beautiful mountain but I would suggest self guided tour or even stay there overnight to really enjoy the view and the monastery’s spirit.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Zhen Zhang, Thank you for taking the time to share your experience, I regret to learn Montserrat Tour didn’t live up to your expectations, I would like to inform you, we do not offer small group tours for Montserrat, nor do we publish them, The tour description indicates the tour does not include a lunch break. All customers are advised of the meeting point and time for returning to Barcelona, after the free time given to taste the liquors and visit the audiovisual, Sincerely, Julia Travel Customer Service
KEVIN SELL
hace 3 años - 4 (Experiencia positiva)
Steve Mader
hace 3 años - 5 (Experiencia positiva)
I did 2 tours with Julia Travel, for Montserrat and Costa Brava (6 & 7 September 2022). I booked both tours at my hotel. The prices are very reasonable. Both tours were half day, 5.5 hrs and 9 hrs. Very well organised and punctual and the guides are very knowledgeable on local historical facts and information and very friendly and helpful. The coaches are very modern and good air conditioning and very comfortable. Even as a half day tour, for instance Costa Brava, there was plenty of free time to explore the Roman walls and local streets.
Nestor Tourn
hace 3 años - 5 (Experiencia positiva)
Una visita a la Sagrada Familia excepcional, con Onna como guía, alegre participativa, conocedora de todos los pormenores históricos y actuales, .Un placer haberlo hecho con ella, Gracias !!! Nestor de Santa Fe Argentina
Yusuf Ali Khan Afghan
hace 3 años - 5 (Experiencia positiva)
Perfect Catamaran boat ride
Marcelo Vino
hace 3 años - 2 (Experiencia negativa)
Pedro Polo
hace 3 años - 1 (Experiencia negativa)
No vale lo que es! La experiencia del catamarán al atardecer es bastante decepcionante, tanto con la música en directo como el tanto del staff. Aburrido y soso
Mario Lozano
hace 3 años - 2 (Experiencia negativa)
Alise Semjonova
hace 3 años - 5 (Experiencia positiva)
Tahira Wells
hace 3 años - 5 (Experiencia positiva)
Fab place to purchase trips
Tudor Necea
hace 3 años - 5 (Experiencia positiva)
Excursie catre Portaventura... La ora 8.30 am ajuns in locul de pick up...autocar elegant...extrem de curat... Totul la superlativ si la intoarcere.. 19.30. Five stars !
Anthony Bourgin
hace 3 años - 5 (Experiencia positiva)
SHU
hace 3 años - 5 (Experiencia positiva)
Shweta Saraf
hace 3 años - 1 (Experiencia negativa)
Absolutely be careful with these guys! Book your tour with some other company. I think we booked through viator for Montserrat and they have a tie up with Julia. Guide(Jonathan) was disrespectful as he just walked away when I was asking him a question. His English is sub par so he will struggle to give you a fluent English guided tour. I do not wish to stand in the scorching heat while he figures out translations from Spanish to English which was no fun coz he was clearly struggling. Might sound curt, but hey, I paid for this excursion and it wasn't cheap! Biggest turn off is when you are talking to someone and this person walks away. These are such basic manners and for God's sake, you're a GUIDE, THIS IS YOUR FREAKIN JOB!! TO GUIDE PEOPLE!!
Éliabel Pereyron
hace 3 años - 5 (Experiencia positiva)
Natalie Shmerling
hace 3 años - 5 (Experiencia positiva)
High organized and efficient! We took the trip to Port Aventura and we were very happy with our decision.
Hörður Svansson
hace 3 años - 5 (Experiencia positiva)
I took the PortAventura & Ferrariland tour they offer. Everything was as expected. Clean and well airconditioned bus and very friendly staff and chauffeur.
Laltha Lura
hace 3 años - 3 (Experiencia positiva)
The ticket office was too far from the venue
Tony Bapuji
hace 3 años - 4 (Experiencia positiva)
This was a good tour of Montserrat and Sylvia (with Jonathan) our guide shared a lot of detailed and interesting information during the guided tour and on the coach. Unfortunately the coach left Barcelona 10-15 minutes late for some reason which meant that the trip was a bit shorter. The audio quality with the Bluetooth personal devices was acceptable but slightly crackly at times and the volume level changed if the guide turned their head while speaking since the microphone was now a a different distance from their mouth. The little present at the end of the trip was a nice touch.
Amy Gareis
hace 3 años - 1 (Experiencia negativa)
Terrible experience for the Familia Sagrada “skip the line” tour. Find another tour company or brave the standard line, it didn’t look too bad when were there in mid July. There were 30+ people in our group so it was hard to follow. The tour was in both English and Spanish. At first we enjoyed hearing both languages but we quickly realized this meant standing in one place for a very long time while the tour guide spent 95% of the time talking in Spanish with just a few words in English. We had to wait outside 15 minutes due to some issue between the Familia and Julia travel….15 minutes is no big deal if you are waiting in line for tickets but not acceptable when you paid to skip the line. We bailed on the tour after getting about 15 minutes into the church.
Belle Rome
hace 3 años - 1 (Experiencia negativa)
Unethical business.
מרים רמזי ואויה
hace 3 años - 5 (Experiencia positiva)
מומלצים , ניהול הזמנה ונסיעות מסודר
Gabriela Pereira
hace 3 años - 4 (Experiencia positiva)
Martin Regner
hace 3 años - 4 (Experiencia positiva)
I booked a trip to Nerja and Frigiliana with Julia Travel and I was vey satisfied with the bus-trip.
tvanoverstraeten1
hace 3 años - 1 (Experiencia negativa)
Après un retard de 10 min pour une visite guidée (taxi) on nous a demandé 120 euro en plus des 256 euros payé pour reprogrammer… à éviter à tout prix extrêmement prétentieux
Khaled Alwassia
hace 3 años - 1 (Experiencia negativa)
We booked 2 tours with them in Barcelona , both were disorganized and started 20 mins late. The audio equipment was not prepared and checked to work. The guides wasted further time flirting & chatting with Museum guards and staff. Then we had to wait 15 mins for the guide to get the group tickets even we paid for skip the line service. The guides provided at best minimal information with the free audio guides being a far better choice. Overall the 1.5 hour tours were actually only 50 mins. A total waste of money and time. I can only say stay away from this tour operator and save your money.
Eileen C.
hace 3 años - 3 (Experiencia positiva)
9:30 am tour left at 10:18 am with no explanation. Tour guides were disorganized and seemed frazzled. The tour itself felt rushed, but I was able to visit the basilica and do the free liquor tasting. When I went to redeem my ticket to view the Espai Audiovisual, the next English presentation wouldn't be for another 20 minutes, which was too close to our meeting time to return to Barcelona.
ahmad alsala
hace 3 años - 4 (Experiencia positiva)
Madhurika Kulkarni
hace 3 años - 2 (Experiencia negativa)
We took tour from Madrid portugal and spain the tourist guide phelipe was not good at all always speak spanish and we had time communicating simple things always humiliated saying english speakers :( I wouldnot recommend this tour for english speakers there are many other tours you will find except for that part rest tour booking hotels and attractions was pretty good second part spain was very nice guide carmen was very nice and humble and give us proper guidance thanks to her :) two stars are for her
Alicia Capita
hace 3 años - 1 (Experiencia negativa)
Venden más tours de los que tienen disponibles y acabas viendo la sagrada familia desde la acera de enfrente. Día perdido, malísima experiencia. No vuelvo con ellos más.
Julio Vega
hace 3 años - 2 (Experiencia negativa)
Mark Schofield
hace 3 años - 4 (Experiencia positiva)
Julien Habran
hace 3 años - 5 (Experiencia positiva)
waleska furtado de almeida
hace 3 años - 4 (Experiencia positiva)
Há passeios para todas as regiões da Espanha. Os preços não são baixos. Guias preparados e atenciosos e pessoal de atendimento com baixo interesse pelo turista.
Robert-Nicolae Feraru
hace 3 años - 5 (Experiencia positiva)
Omar Chull
hace 3 años - 1 (Experiencia negativa)
Saque un tours a la sagrada familia por civiatis y me equivoque el día al día siguiente fui a la oficina que tiene a metros de la iglesia sagrada familia Y NO ME DIERON RESPUESTA volver a pagar la única solución NO CONTRATEN CON ESTA AGENCIA
Nat Goodman
hace 3 años - 3 (Experiencia positiva)
Alberto Blanco
hace 3 años - 5 (Experiencia positiva)
Hicimos la visita guiada a la Sagrada Familia con Manu, nuestra guía. A parte de que el lugar es increíble, fue una guia genial que lo hizo mucho más interesante aún.
Gema M
hace 3 años - 5 (Experiencia positiva)
Laurence
hace 3 años - 5 (Experiencia positiva)
Merci à Marc P , très bon guide , bienveillant et prévenant ! Très patient ! Nous a facilité l’accès pour personne à mobilité réduite : avons pu avoir un fauteuil roulant au Parc de Guell et à la Sagrada Familia ! Nous recommandons 👍
Rajesh Natarajan
hace 3 años - 3 (Experiencia positiva)
Montserrat trip was rushed. Plus we almost missed the bus back since directions were unclear. Maybe their other tours are better ?
Fernando Rodrigo
hace 3 años - 5 (Experiencia positiva)
Buenos paseos y tours, valen la pena se aprende para el poco tiempo de recorrido, buenos guías, atentos a cualquier pregunta.
Nora Ines Salinas
hace 3 años - 5 (Experiencia positiva)
Excelentes las excursiones y los guías!!! Muy recomendables! Gracias!!!!
Renan Felix
hace 3 años - 4 (Experiencia positiva)
Kelvin Ian
hace 3 años - 1 (Experiencia negativa)
Earvin Montero
hace 3 años - 2 (Experiencia negativa)
Tomamos un tour a Montserrat, la guía daba explicaciones muy escuetas y desinteresadas. Se notaba que no quería estar ahí, pero a pesar de eso, Montserrat es hermoso.
Yuliia
hace 3 años - 1 (Experiencia negativa)
Dr. Luis Alvarado
hace 3 años - 4 (Experiencia positiva)
Manish Dangi
hace 3 años - 5 (Experiencia positiva)
Julia Travels has one of the best tour Guide (Slavina) Recently I did day tour (Highlights City Tour and Montserrat excursion). I booked it from get your guide app. Very good service nothing to complain 🙏
Srisha Adka
hace 3 años - 3 (Experiencia positiva)
Nice ride to Montserrat
oz harel
hace 3 años - 4 (Experiencia positiva)
Alfie Campbell
hace 3 años - 5 (Experiencia positiva)
We had a tour of the segrada familia with guide Raul, he was very friendly and helpful and was extremely informative and even though it rained throughout the tour he made it enjoyable and I would highly recommend the tour. We will definitely take the same tour next time we come to Barcelona.
John Cua
hace 3 años - 4 (Experiencia positiva)
Sean McKeon
hace 3 años - 1 (Experiencia negativa)
Scam alert - Julia Travel. Buyer Beware. Julia travel are responsible for ruining my Barcelona holiday .Avoid using them at all costs. I purchased tickets for the Barcelona stadium tour , and Julia travel refused to email me the tickets. They advised I had to collect the tickets in person, however, the tickets were purchased online at 16:45 and their office closed at 17:00. I told them its literally impossible for me to travel to their office in 15 minutes before closing. They said I can get the tickets the next day, but this was no use as my flights home were the following afternoon. Thus, the next day I got a taxi to their office and a member of staff who was all smiles and very nice said " no problem I completely understand, i will leave a note on file and rest assured you will get a refund of 72 euro". I then arrive home back in Ireland, and two days later I follow-up only to be told I'm not getting a refund...... In short, Julia travel are aware it was not possible for me to go on the tour, I made them aware of this immediately. They then lied about a refund, and only told me it was denied after I arrive back home. My advice to other travelers: I used many tour operators before, and I don't like leaving negative reviews but I can honestly say Julia travel has been the worst company I have ever had the misfortune to deal with. I hope this review helps others avoid this company. Even if I don't get a refund, I'm happy if I can help others avoid this company.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Sean, Thank you for sharing this review, I would like to inform, the redeeming instructions, as well as general conditions for the Camp Nou Experience, are well informed to every selling point, physical or online. Please bear in mind we are not allowed to send the tickets by email, tickets must be retrieved from our office. Regarding the refund request, it must be directed to the agency you booked through and paid to. Hope you did enjoy your stay in Barcelona, Many thanks and kind regards Julia Travel Customer Service
Yoed Negri
hace 3 años - 5 (Experiencia positiva)
Fast service, fare prices
Jean-Charles MARTINEZ
hace 3 años - 3 (Experiencia positiva)
Acceptable sans plus
Karin Shitrit
hace 3 años - 5 (Experiencia positiva)
I went on a tour in Park Guell and Sagrada Familia. Raul, the guide, gave helpful and interesting information. He was kind and patient. Everything went smoothly, woukd definitely book with Julia Travel again.
Karen White
hace 3 años - 3 (Experiencia positiva)
The tour guide clearly wasn't interested
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Karen, Thank you for taking the time to post this review, I regret to learn the tour with one of our guides was not entirely satisfactory, please note we strive to provide excellent service and our guides are trainned to provide an informative and nice tour experience. Hope you enjoyed your visit to Barcelona, Best regards Julia Travel Customer Service
Nok Agpaoa
hace 3 años - 5 (Experiencia positiva)
Highly recommended...I've visited Park guell yesterday 02/02/22 and it was very nice and also the tour guide it was knowledgeable and very friendly as well...his name is Raul Perez if ever you visit Barcelona don't hesitate to book your tours here and you will never regret. 👍🏼
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Nok Agpaoa, Thank you for sharing such a terrific review! I´m delighted to know you enjoyed our Park Güell tour, your kind comments on our guide Raul are much appreciated. I can´t thank you enough for recommending us to future customers, Best regards, Julia Travel Customer Service
Jayanta Dey
hace 3 años - 4 (Experiencia positiva)
Very good tour of La Sagrada Familia. We were fortunate to get a last minute tour from them
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Jayanta Dey Thank you for sharing your experience! I`m glag to hear you could join one of our tours to Sagrada Familia and it lived up to your expectations!´ Kind regards, Julia Travel Customer Service
David Derrick
hace 3 años - 5 (Experiencia positiva)
I went with JuliaTravel to Montserrat this morning. The tour director, Gabi, was very ingormative, knowledgeable snd a treasure for your organization. The bus was very clean and the driver top notch. I highly recommend Julia Travel. David Derrick
valentina torres reyes
hace 3 años - 5 (Experiencia positiva)
Javier Tolosa
hace 4 años - 5 (Experiencia positiva)
La guía que tuvimos SILVIA fue fantástica muy profesional, disfrutando lo que explicaba y haciendo disfrutar a los que estábamos allí, con una guía así vale mucho más la pena la visita, que ya de por sí es interesanrisima
James Garrison
hace 4 años - 5 (Experiencia positiva)
Jorge Urrutia
hace 4 años - 5 (Experiencia positiva)
Verónica Ramírez
hace 4 años - 1 (Experiencia negativa)
Pésimo servicio, compre un tour para mis padres y para mí por una aplicación, te dan las indicaciones, que esperar y como llegar. El día del tour llegue a la dirección que decía y al llamar resultó que era la dirección incorrecta, tuve que movilizarme 20 min más a la estación norte de buses para mi punto de partida. Al hacerles el señalamiento ellas me dijeron que ya sabían y que la página tenía una dirección incorrecta, pero no hicieron nada para corregir eso.
Respuesta de Julià Travel Barcelona - Estació del Nord
Buenos días Verónica, Gracias por contactar con Julià Travel. Lamentamos cualquier incidente que pueda haber tenido. Revisando su caso vemos que la reserva la hizo a través de una plataforma online, no directamente con JuliaTravel, ya contactamos con dicha plataforma para verificar que tiene la información correcta. Siendo así, nos disculpamos por las molestias causadas ajenas a nosotros pues, hacemos todo lo posible para asegurarnos de que nuestros clientes disfrutan de nuestros servicios. Atentamente JuliaTravel Customer Service
Анна Борисова
hace 4 años - 1 (Experiencia negativa)
Julia travel is the worst company in the world! First, they sent me already used ticket, so I try to go to Port Aventura 1,5 hours!! Lost my money one more time. Second, after Park Aventura we must to meet near our bus, but I feel myself not very good, so we were late only 5 min! But our bus left without us, and I lost my money one more time (180 euro) , because I take a taxi. I don’t recommend this company! Please, buy your tickets in other company!
Razvan-Alexandru Nicu
hace 4 años - 5 (Experiencia positiva)
Katherin Hernández
hace 4 años - 5 (Experiencia positiva)
Artem Skrypnyk
hace 4 años - 1 (Experiencia negativa)
Покупали поездку в Port Aventura, на билете было указано отправление обратно в 19:30 в Барселону. В итоге, автобуса не было, добирались своим ходом. Крайне НЕ рекомендую. We bought a trip to Port Aventura, the ticket indicated the departure back at 19:30 to Barcelona. As a result, there was no bus, we got there on our own. I highly NOT recommend it.
SBH86
hace 4 años - 5 (Experiencia positiva)
Tolle Aktivitäten, top organisiert.
Clara CP
hace 4 años - 5 (Experiencia positiva)
Muy buen servicio. Hemos hecho la visita a la Sagrada Familia con un guía muy agradable y atento y hemos cogido su bus turístico. Muy recomendable.
Benjamin R
hace 4 años - 1 (Experiencia negativa)
Attention escroquerie… agence de voyage de voleurs. Plainte en cours. Fuyez cette agence.
Luis Moya Bustos
hace 4 años - 5 (Experiencia positiva)
CECILIA MONSALVE MERCADAL
hace 6 años - 5 (Experiencia positiva)
Agradables los tours en su recorrido y explicación a Montserrat, Gerona y Figueras, además a un precio accesible. Un pero, es que no siempre partieron a la hora estipulada.
Jean Pierre Robledo
hace 5 años - 5 (Experiencia positiva)
Albert Mateo
hace 5 años - 1 (Experiencia negativa)
Muy mal servicio por parte de A. Amado. M. No quiero entrar a dar detalles, pero con gente así la empresa pierde clientes.
Fina
hace 5 años - 5 (Experiencia positiva)
Súper amables, y tienen viajes que se adaptan muy bien a mis necesidades
Gerardo Caraballo
hace 5 años - 5 (Experiencia positiva)
Buena atención, los guías muy amables y buenos precios. Cumplieron en todo
Corina Chiriac
hace 5 años - 5 (Experiencia positiva)
Nice experience
Yevgeniy Kopaigora
hace 5 años - 5 (Experiencia positiva)
Euge Kohler
hace 5 años - 5 (Experiencia positiva)
Exelente lugar atención de 10. hermosas son las excursiones muy dinámicas recomiendo en Barcelona Park Güel, la excursión Girona, Figueras Museo teatro Dalí, la Sagrada Familiay el City tour es muy completo tiene 2 rutas y recorres TODO gracias por todo la pase muy lindo 🙂
Rodrigo Federico Lozano
hace 5 años - 3 (Experiencia positiva)
Luis
hace 5 años - 1 (Experiencia negativa)
Eduard Mitjans
hace 5 años - 4 (Experiencia positiva)
Chinmaya ashar
hace 5 años - 4 (Experiencia positiva)
Madalena Costa
hace 5 años - 5 (Experiencia positiva)
C C
hace 5 años - 5 (Experiencia positiva)
Angel Velazq
hace 5 años - 5 (Experiencia positiva)
JOSE COCO DE FEO
hace 5 años - 4 (Experiencia positiva)
Passer BY
hace 5 años - 1 (Experiencia negativa)
Cinthya Alexandra Quinde
hace 5 años - 1 (Experiencia negativa)
Gemma Carbó
hace 5 años - 4 (Experiencia positiva)
Gabbie G
hace 5 años - 5 (Experiencia positiva)
Shafq Ahmed
hace 5 años - 5 (Experiencia positiva)
N de Greeff
hace 5 años - 4 (Experiencia positiva)
César Hernández
hace 5 años - 5 (Experiencia positiva)
Muy bien
Jesus Ramirez C.
hace 5 años - 5 (Experiencia positiva)
j sb
hace 5 años - 5 (Experiencia positiva)
Mohamed Adrez
hace 5 años - 4 (Experiencia positiva)
Robson Milet
hace 5 años - 1 (Experiencia negativa)
Atendimento ruim. Desatenciosos. Tivemos um problema com bilhetes para o Camp Nou e não nos deram atenção necessária para resolução da situação. Fomos obrigados a comprar novos ingressos. Não recomendo.
Cristiane Oliveira, MD
hace 5 años - 5 (Experiencia positiva)
Alejandro
hace 5 años - 5 (Experiencia positiva)
מתן בן דור
hace 5 años - 4 (Experiencia positiva)
Carolina Garcia
hace 5 años - 5 (Experiencia positiva)
Kevin Durham
hace 5 años - 4 (Experiencia positiva)
Did the half day (morning) of montserrat. The guide was very knowledgable and kept us entertained. The bus was new and clean. The only thing I did not like was we shared the bus with another tour and on the return trip, the other tour used the loud speaker instead of mic/earphones. This made it hard to listen to my tour guide.
sarp lek
hace 5 años - 4 (Experiencia positiva)
Shailla Shahi
hace 5 años - 4 (Experiencia positiva)
Good guides
Suvankar Chatterjee
hace 5 años - 2 (Experiencia negativa)
Camila Romano
hace 5 años - 5 (Experiencia positiva)
Fui para o passeio de Montserrat e foi maravilhoso, informação sobre o lugar e tempo suficiente para passeio livre...
Bogdan - Ionuț Niță
hace 5 años - 3 (Experiencia positiva)
Familien Gade
hace 5 años - 5 (Experiencia positiva)
Arturo Luna
hace 5 años - 5 (Experiencia positiva)
sheby thomas
hace 5 años - 4 (Experiencia positiva)
chris chaumont
hace 5 años - 4 (Experiencia positiva)
Guide sympathique et bons conseils
Juan Antonio Maiolo
hace 5 años - 5 (Experiencia positiva)
Super lindas las excursiones
Dmitry Perov
hace 5 años - 5 (Experiencia positiva)
Penny Rees
hace 5 años - 5 (Experiencia positiva)
Ramon Ezequiel Romero Sanchez
hace 5 años - 4 (Experiencia positiva)
Agencia que ofrece variados Tours. Los precios son en rango normal alto. La excursión a los Pirineos me parece excelente al Valle de Núria
André Gonzalez Anton
hace 5 años - 5 (Experiencia positiva)
Quartier agréable à visiter
mihai lucian
hace 5 años - 5 (Experiencia positiva)
Руслан Хабибулин
hace 5 años - 5 (Experiencia positiva)
Martinelli Agora
hace 5 años - 1 (Experiencia negativa)
Péssimo o atendimento. Guia é horrível sai correndo esqueceu 9 turistas para traz qdo chega em um ponto a ser explicado não espera as pessoas se aproximarem e sai falando e tão rápido impossível entender, foi péssimo ter contratado este tour guiado já que não tivemos nada de informações seria melhor ter vindo sem o auxílio da empresa por transporte público nao recomendo
Davinia Vilctia
hace 5 años - 5 (Experiencia positiva)
Jenny b
hace 5 años - 5 (Experiencia positiva)
An excellent tour of the Sagrada Familia followed by a tour of Gaudi's Park and houses in Barcelona. Great tour guides.
GERARDO HUERTA
hace 5 años - 5 (Experiencia positiva)
Buena atencion
Ochieng Okeyo
hace 5 años - 2 (Experiencia negativa)
Phone wasn't answered after numerous calls. One of their bus drivers wouldn't help either - thought maybe he could radio in our request or get us a number that would be answered.
Javier Serrano
hace 5 años - 4 (Experiencia positiva)
Marcin Zubrycki
hace 5 años - 3 (Experiencia positiva)
Iulian Buleandra
hace 5 años - 5 (Experiencia positiva)
Enrique Gimeno
hace 5 años - 5 (Experiencia positiva)
Vim Hussan
hace 5 años - 1 (Experiencia negativa)
Helena
hace 5 años - 5 (Experiencia positiva)
Butterfly
hace 5 años - 4 (Experiencia positiva)
We made use of Julìa travel for our tour to Montserrat when we were in Barcelona. The tour was purchased from SA. We only found out that Julìa travel had a office around the corner from where we stayed at the Amister Apartments close to Catalunya square. It was therefor very convenient to find the starting point of the tour. Everyone in the office could speak English We received our "audio guides" for the commentary of the guide, taken to the 40 seater bus and introduced to our guide: Aaron Off we went to Montserrat. On our way Aaron gave us insightful information and pointed out places of interest. He had full control over the group without treating us like a herd. We had to freedom to wonder around, but new exactly when to be where. Montserrat: a must visit Negative comment: I would suggest that the bus-driver makes use of the retarder as a braking system instead of the air air brakes. It is downhill all the way from Montserrat to Barcelona and as it is an available function, just a safer braking method.
Rishabh Tolani
hace 6 años - 2 (Experiencia negativa)
The customer service is good however the tour guide was really rude. The guide walked away and when we were trying to talk to him he said he was deaf, which he clearly wasn't. Also, he showed an attitude when someone asked a question. The driver wasnt any better either. When we were going on the bus he started talking about us in Spanish, little did he know I know Spanish. We also informed the guide that there were other people that had no clue where he went and he said, "whatever." Also, the guide was making fun of people and was not very nice to certain people. Lastly, when we got off the bus we thanked him and he just turned his head around and didnt say anything.
Zohar Oonwala (Oonwala)
hace 5 años - 4 (Experiencia positiva)
The guide was good. Due to the holiday season office staff were too busy and gave short answers. Do not take the hop on hop off tour. Long lineups are a waste of time and money.
evelyn meira
hace 5 años - 5 (Experiencia positiva)
Organizados e os guias são extremamente simpáticos e atenciosos
Avigail Davidi
hace 5 años - 5 (Experiencia positiva)
Francesca Burchi
hace 5 años - 4 (Experiencia positiva)
M Teresa Alepuz Menendez
hace 5 años - 5 (Experiencia positiva)
Muy interesante
Eliete Saluti
hace 5 años - 5 (Experiencia positiva)
Agnieszka Miernik
hace 5 años - 4 (Experiencia positiva)
Peg Mar
hace 5 años - 5 (Experiencia positiva)
See You Again Co.,Ltd.
hace 5 años - 4 (Experiencia positiva)
เป็นทัวร์ของคนจีน ในบาเซโลน่า มีบัส มีหน้าร้าน
john reidy
hace 5 años - 5 (Experiencia positiva)
Very fast and friendly service, no confusion or blank stares
Vikas Agrawal
hace 5 años - 5 (Experiencia positiva)
Dolores Moore
hace 5 años - 1 (Experiencia negativa)
Reinaldo Meyer
hace 5 años - 3 (Experiencia positiva)
Resolvendo que necessita porém não mais que isso.
Maximilian Hvesser-Lewis
hace 5 años - 4 (Experiencia positiva)
We went for the Wine and Cava Tour with Julia Travel. The bus was on time and we had no issues with getting on the bus and neither did anyone else (we had read some people with bus issues). The bus journey was comfortable and cool enough in the warm weather. However the guide on the bus didnt really have any plan of what to say, so it was a boring journey. The tour itself was fantastic but this was hosted by the wineries themselves so that is more points towards the wineries than Julia Travel. In general the guides from Julia were friendly and informative and they took care in making sure everyone was ready and accounted for when travelling between destinations.
Julio Cainzo Sal
hace 5 años - 4 (Experiencia positiva)
Giovanna Cook
hace 5 años - 4 (Experiencia positiva)
Archit Agarwal
hace 5 años - 5 (Experiencia positiva)
Juan Carlos Musumeci
hace 5 años - 4 (Experiencia positiva)
Rodney Jackwitz
hace 5 años - 3 (Experiencia positiva)
Mariano Fernandez
hace 6 años - 4 (Experiencia positiva)
Contraté la excursion a CostaBrava Excelente los guias y los lugares es para repetirse
Oscar H
hace 5 años - 1 (Experiencia negativa)
Muy mal los guías ,cuentan una historia de España falseada. Encima lo cuenta un Marroquí en Catalan .Al llamarle la atención ME INSULTO e hizo alusión a la Republica Catalana . Denuncia que curse en Mossos y Guardia Civil.
Javier Hernández
hace 5 años - 5 (Experiencia positiva)
Profesionalismo y cordialidad
Mark
hace 5 años - 5 (Experiencia positiva)
On time, as advertised, informative and fun.
cata lin
hace 5 años - 5 (Experiencia positiva)
Seriosi
Ronaldo Jr
hace 5 años - 5 (Experiencia positiva)
Atenciosos , pontuais e organizados, super recomendo
Carlos Marí Ribas
hace 5 años - 3 (Experiencia positiva)
Graciela Pacheco
hace 5 años - 5 (Experiencia positiva)
Most day trips and tour guides are very good.
cristina lafuente
hace 5 años - 1 (Experiencia negativa)
Edvardas Simasius
hace 5 años - 5 (Experiencia positiva)
Matt R
hace 6 años - 5 (Experiencia positiva)
Great place to do some tours. We did the half day montserrat tour and it was perfect. Received some solid information about Barcelona as we left the city and then at at Monserat as well.
Dieter Brach
hace 6 años - 5 (Experiencia positiva)
Pablo Casagrande
hace 6 años - 4 (Experiencia positiva)
Dr Huzeifa Husein
hace 6 años - 5 (Experiencia positiva)
Stop for ticket collection from online booking
veronica diaz
hace 6 años - 1 (Experiencia negativa)
Los buses te dejan votado, sin tener en que volver, irresponsables como empresa, merecen ser demandados
Lilach Levinger
hace 6 años - 2 (Experiencia negativa)
Caroline Tuke-Hastings
hace 6 años - 4 (Experiencia positiva)
Very helpful staff
Manogna G
hace 6 años - 4 (Experiencia positiva)
Tomáš
hace 6 años - 4 (Experiencia positiva)
Jessica Spiegelman
hace 6 años - 3 (Experiencia positiva)
The tour guide was awesome. She deserved 5 stars. She spoke perfect English & translated at the same time in Spanish. She was very knowledgeable and professional. However we were not pleased with the unprofessional customer service we received from the company. The day of the tour we woke up to pouring rain & lighting. We repeatedly called the main office before & after the hours they are scheduled to be open, as well as email to see if the trip was canceled. It's a walking tour so this weather could have caused problem. No one answered the phone. We ended up taking a taxi only to find more than 5 people at desks with no customers, yet didn't answer the phone. We arrived a few moments late for the trip, only to find they had left without us. Instead of directing us to catch up as soon as we got there, they delayed in telling us anything. We were then advised to walk to a location & wait for over 1 & 1/2 hours for the tour to catch up. We missed quite a bit of the tour we paid for. We spoke to the manager on duty and basically were told to wait & wait only for no amicable solution. We also found out that the person who sold us the tickets gave us misleading information. We could have used a discount they offered however the salesperson didn't even inform us of this. I'm very disappointed in their unprofessionalism & failure to even work something out with us.
Niko Juurinen
hace 6 años - 4 (Experiencia positiva)
Karla Castelan Gonzalez
hace 6 años - 5 (Experiencia positiva)
Stefania Moscatelli
hace 6 años - 3 (Experiencia positiva)
Delsa Moe
hace 6 años - 5 (Experiencia positiva)
Farooq Khan
hace 6 años - 4 (Experiencia positiva)
Nice tours
Alexandre Agricola dos Santos
hace 6 años - 4 (Experiencia positiva)
Muito bom
EUGENE ZHUR
hace 6 años - 5 (Experiencia positiva)
Отличное тур агегство
Marlena Babilon
hace 6 años - 2 (Experiencia negativa)
My local travel agency booked a 3 weeks trip with this company. The package included several places in Spain-Portugal and Morocco. *The arrival date on Madrid Julia Travel's driver was late to pick us up. *On the second day we were scheduled for a the Panoramic Tour to Madrid, our Tour Guide was awful, rude and unfriendly. Her face showed disliking to the job...what a bad experience! *The worst of our trip was Morocco, we paid extra for a 4-5 star hotels but the quality and standards were not there! Dirty hotels for most of the trip. The food was basic but the guide and tours were disappointing. *Was very obvious that this guide in Morocco (Mohammed) was running a business because the tours were mostly based on visiting stores and a pharmacy; forced to buy their items, the guide will make us wait in order to count the sales and collect his money. *The travelling in Morocco was exhausting, Heads Up!! Out 6 nights in Morocco we spend 2-3 days on the bus. The food is not safe and many of us got stomach sick, the water is not clean!! *Also Julia Travel's guides aren't fluent in English therefore great information will be missed!
Eric Van Cleve
hace 6 años - 1 (Experiencia negativa)
They do not stand behind their products they sell. If everything goes well, it’s fine. If something goes wrong, don’t expect them to help!
Eduardo Villas
hace 6 años - 5 (Experiencia positiva)
Craciun Cristian
hace 6 años - 4 (Experiencia positiva)
Amitava Chatterjee
hace 6 años - 4 (Experiencia positiva)
It was a bit confusing locating the shop as there were multiple outlets and the tickets purchased could be delivered from only one of them inspite of the shops being in the same city. A bit confusing for tourists.
Javi
hace 6 años - 5 (Experiencia positiva)
Muy buena la atención recibida por parte de los empleados
Jordana Recasens
hace 6 años - 5 (Experiencia positiva)
Emma Sancho Garcia
hace 6 años - 5 (Experiencia positiva)
marco tamagno
hace 6 años - 5 (Experiencia positiva)
Sandra Vasconcelos
hace 6 años - 1 (Experiencia negativa)
We bought tickets for Camp Nou and we tried using them for more than 3 days and every time we got turned down because they weren’t open, game day, and the day before a game also you cannot use the tickets. When we called to see if we can have our money back due to the fact that they sold tickets we couldn’t use they said that wasn’t their problem. Unfortunately this company is very rude and will sell you tickets that are not good. Watch out before you purchase tickets from them. I will never again purchase anything from this company.
Tino Bourse
hace 6 años - 5 (Experiencia positiva)
Олег Корягин
hace 6 años - 4 (Experiencia positiva)
Amarpreet K
hace 6 años - 5 (Experiencia positiva)
זית הירדן
hace 6 años - 5 (Experiencia positiva)
Gabbi Flores
hace 6 años - 5 (Experiencia positiva)
Great service, amazing trip to Montserrat!
andres amado marin
hace 6 años - 5 (Experiencia positiva)
Los monitores muy atentos, sitios de interés expectaculares... recomendable el precio, te pierdes otras ventajas cuando buscas demasiado
Anne
hace 6 años - 5 (Experiencia positiva)
行程安排得宜,物有所值
Arturo Gonzalez Llull
hace 6 años - 4 (Experiencia positiva)
Fina Chiang
hace 6 años - 1 (Experiencia negativa)
It's a bad experience with the tour guide Letice. I joined one-day tour 'Montserrat, Torres Wine Cellars and Sitges from Barcelona' on Oct 24th, the tour arrangement and bus are good for the visitors. But Letice was not really cared about customer's feelings and needs. When I was asking her where is the toilet at Montserrat in Spanish, she just looked me up and down 3 times and didn't answer my question even though the toilet is just next to us (I found it by myself finally). Her attitude make me feel uncomfortable, arrogant and impolite. She just focus on her SPEECH and European customers! It's terrible to join the tour with such tour guide!!!!
Shike Bacal
hace 6 años - 3 (Experiencia positiva)
Mauricio Chang
hace 6 años - 1 (Experiencia negativa)
It was absolute a terrible experience for us to travel with the tour of Montserrat, Torres Wine Cellars and Sitges from Barcelona. The tour guide on Oct 24, miss Letice seems not a good listener to customer's requirements and reacted with a disrespectful way of talking, especially to non-European guests, she just kept looking me up and down in disbelief while I was asking for a headset.To those who may want to join suburban Barcelona tour, you definitely deserve a better choice somewhere else.
Maay Pereyra
hace 6 años - 4 (Experiencia positiva)
Diego Quiroga
hace 6 años - 5 (Experiencia positiva)
Muy buena atención de Paola, me ayudó mucho en lo que necesitaba, recomendado
carla skilhan de almeida
hace 6 años - 5 (Experiencia positiva)
rafa reba
hace 6 años - 4 (Experiencia positiva)
Bien
Parrot Brand
hace 6 años - 3 (Experiencia positiva)
The people manning the office is courteous and helpful but they run so many day tours here and the place is small. No place to sit at times. The tour leaders are not consistent in calling their tourists. So I wont be surprised there will be some left behind. I went for a Montserrat half day tour. My recommendation, No way, don't! It was too rushed. You hardly have much time up there. We didn't get to go to the top of the mountain and didnt get to the site of the cross. Either you go for the full day tour or go on your own. I believe there are train packages available. Trains depart from placa Espanyol station. The tour leader was knowledgeable but not such a good communicator. Most people can't understand what he was saying. But this is small matter. I was not disappointed by the tour leader but rather how rushed this tour was. Like you travel up to a very beautiful place but you can only see a small section, and you need to get back on the bus already. In all honesty, i reckon most people are not aware that there is another funicular rail that goes up to the very top and a trail that leads to that big cross. So they still think this is a good tour. It is like you go for dinner. There is supposed to be 6 courses but they serve you only 3. If you are not aware , you may think the dinner was fantastic but once you know it was supposed to be 6 courses, you will feel unhappy. Hence, ignorance is bliss.
Icy Blanco
hace 6 años - 4 (Experiencia positiva)
Flavio Mattos
hace 6 años - 5 (Experiencia positiva)
Excelente el servicio y la gente que trabaja en esta empresa. Super recomendable.
Lars Lauridsen
hace 6 años - 4 (Experiencia positiva)
Juan Facundo Gutiérrez
hace 6 años - 1 (Experiencia negativa)
Cancelaron el tour sin previo aviso y no lo informaron (ni ellos ni civitatis por dónde contraté el tour). El reembolso no lo hicieron en efectivo. La alternativa ofrecida bajo ningún punto de vista era similar a la que contraté
Lulu Zhang
hace 6 años - 3 (Experiencia positiva)
I had some ups and downs communicating with this company. I booked a 4 day Andalusia & Toledo from Madrid tour. The tour start / end date straddled Christmas Day so I got paranoid and looked up the opening times of all the main attractions (such as The Alhambra). I found out on my own that The Alhambra would not be open on the day we were scheduled to visit it. Nowhere on their tour page, or in their FAQs, or in the detailed itinerary that I was emailed did it say what was going to happen to work around this. I emailed (3 months ahead of the tour) to ask what was going to happen, got no reply for 7 business days. I ended up calling them, at which point they told me that the tour would be rearranged to visit the Alhambra on the subsequent day. This meant that our 3rd tour day would be really dull with nothing planned other than optional activities at additional cost, while the last day would be extremely long. Not only would we have to visit the Alhambra, but we would also have to take the long drive back to Madrid, and Toledo would probably be a rushed visit, all in one day. I said I wanted to cancel, got a quick response that it was done. I wait one week, there is no sign of a refund. I go back and forth with them and the bank for another week. At this point I am sure it's not their fault, I think it's their payment processor's fault. Still kind of an annoying experience overall.
Pol Sapi
hace 6 años - 5 (Experiencia positiva)
Paco Mayal
hace 6 años - 5 (Experiencia positiva)
Raj Kumar
hace 6 años - 3 (Experiencia positiva)
Emanuel W Zarb
hace 6 años - 5 (Experiencia positiva)
Shoebox 58
hace 6 años - 4 (Experiencia positiva)
נטי דיאז שרעבי
hace 6 años - 5 (Experiencia positiva)
Susana Goicoechea
hace 6 años - 5 (Experiencia positiva)
Excelente atención!!!
מאיה וסרמן
hace 6 años - 5 (Experiencia positiva)
חברה שמארגנת טיולים בברצלונה ומחוצה לה. נסענו איתם לפארק שעשועים Port Aventura and Ferrari land הלוך וחזור. הם עמדו בזמנים. המחירים סבירים. מאוד נוח למי שאינו רוצה לשבור את הראש עם אוטובוסים או רכבת. מאורגן ונוח. אחד המשרדים של החברה נמצא 5 דקות הליכה מכיכר קטלוניה.
Natalia Blestanova
hace 6 años - 5 (Experiencia positiva)
Все экскурсии ,оформленные в этом ашенстве были качественные, с хорошим гидом и хорошим транспортом.
Алексей Тилашёв
hace 6 años - 1 (Experiencia negativa)
Не дают полной информации о мероприятиях и местных порядках. Будте внимательны. Узнавайте полную информацию о местах посещения сами до обращения к ним. Особенно касается расписания работы объектов посещения. No full information from staff about events. Be careful.
Dario Antonelli
hace 6 años - 5 (Experiencia positiva)
Hussain Shujat
hace 6 años - 5 (Experiencia positiva)
Natasha Molina Velez
hace 6 años - 5 (Experiencia positiva)
שחף ואריק דן
hace 6 años - 3 (Experiencia positiva)
We didnt find the solution requested
Arthur Lau
hace 6 años - 5 (Experiencia positiva)
I'm not typically not one to like being on tours. Maybe it's the whole being shuttled around in a big tour bus with a bunch of others that turns me off. Well, it's a good thing that they do such a good job at Julia's. I really like that their guides are so laid back, and at the same time, knowledgeable and and on point. I booked a couple more tours after going up to Costa Brava on a tour led by Jorge. He made the experience great and both my wife and I talked about how nice it was to connect with someone so well traveled and passionate about showing the best of Catalonia. If you're tired of figuring things out for yourself, let Julia Travel do the heavy lifting and you can feel free to nap on the bus as you please.
Anjani Chauhan
hace 6 años - 5 (Experiencia positiva)
Great
Jack Nolan
hace 6 años - 3 (Experiencia positiva)
Lee
hace 6 años - 5 (Experiencia positiva)
Brilliant place to a have tour from
Claude Siegrist
hace 6 años - 2 (Experiencia negativa)
Langweiliges warten. Zu lange Touren. Fast entery heisst 50 Minuten warten. Lösen Sie ein Tagestiket für Familia Sagrada und Park Cüell vor Ort. Ist Günstiger
raul hernandez najarro
hace 6 años - 5 (Experiencia positiva)
Muy buen servicio
Joe Torres
hace 6 años - 4 (Experiencia positiva)
Montserrat Gutierrez
hace 6 años - 4 (Experiencia positiva)
Buena atención
Coiffure Distinctive
hace 6 años - 5 (Experiencia positiva)
Toujours de très beau tours, informations pertinentes. Guides sympathiques. Nous avons acheté plusieurs tours de cette agence et nous avons toujours été très satisfait. Ponctuel, autobus confortable. le prix des excursions est juste.
Edith Fernandez
hace 6 años - 1 (Experiencia negativa)
Mala experiencia
Alicia Garcia
hace 6 años - 5 (Experiencia positiva)
Muy buena atención y programación de los tours. Quiero en especial, mencionar el excelente trato y conducción del tour a los pueblos Vic y Rupit, realizado por el guia llamado Aron. Muy atento y cordial.
sonali garg
hace 6 años - 4 (Experiencia positiva)
Helpful customer service staff.very helpful
Flamenco Barcelona
hace 6 años - 1 (Experiencia negativa)
Desastre total de organización de servicio.
Catarina Lourenço
hace 6 años - 5 (Experiencia positiva)
Juanse Vittori
hace 6 años - 4 (Experiencia positiva)
Marina Cioffoletti
hace 6 años - 4 (Experiencia positiva)
Attila Weingertner
hace 6 años - 5 (Experiencia positiva)
Hayel Khojah
hace 6 años - 4 (Experiencia positiva)
Nice variety of programs and bilingual staff
Виталий Валерьевич
hace 6 años - 5 (Experiencia positiva)
Maíra Damião
hace 6 años - 5 (Experiencia positiva)
Fui muito bem recepcionada. Super indico a agência quando vier a Barcelona
Alexander
hace 6 años - 5 (Experiencia positiva)
Tina García
hace 6 años - 4 (Experiencia positiva)
Aqeel Tawfiq
hace 6 años - 5 (Experiencia positiva)
Oleg Zintchenko
hace 6 años - 3 (Experiencia positiva)
MARIA TERESITA MACADANDANG
hace 6 años - 4 (Experiencia positiva)
sinead1379
hace 6 años - 5 (Experiencia positiva)
Well organised! Had a great trip. The guide was fab!
Sebastián Márquez Charneca
hace 6 años - 3 (Experiencia positiva)
claudia silva
hace 6 años - 4 (Experiencia positiva)
Felipe Sanchez
hace 6 años - 3 (Experiencia positiva)
Felicia Perry
hace 6 años - 4 (Experiencia positiva)
Shai Levi
hace 6 años - 5 (Experiencia positiva)
degaichia bruno
hace 6 años - 4 (Experiencia positiva)
Daniel E Connolly
hace 6 años - 3 (Experiencia positiva)
Cláudia Montenegro
hace 6 años - 3 (Experiencia positiva)
Pilar Alfonso
hace 6 años - 4 (Experiencia positiva)
Ibaa Alsadah
hace 6 años - 2 (Experiencia negativa)
Louise Henderson
hace 6 años - 5 (Experiencia positiva)
Estrella Alcón
hace 6 años - 4 (Experiencia positiva)
AYLTON OLIVEIRA
hace 6 años - 3 (Experiencia positiva)
Preço alto
Florin Secula
hace 6 años - 4 (Experiencia positiva)
Thamires Toia
hace 6 años - 1 (Experiencia negativa)
Pritam Dahake
hace 6 años - 5 (Experiencia positiva)
Kazi Wahiduzzaman
hace 6 años - 2 (Experiencia negativa)
We took whole day tour, half day to Gerona and other half Montserrat. It was not an impressive the way we expected. They don't provide any lunch, breakfast, not even a bottle for drinking water. In Montserrat tour, they changed the train riding but didn' t give option for refund in case if someone doesn't like the cable car riding because of height fobia.
Simone Gelli
hace 6 años - 5 (Experiencia positiva)
Ottimi consigli
Alpesh Solanki
hace 6 años - 3 (Experiencia positiva)
Carles Garcia
hace 6 años - 4 (Experiencia positiva)
Sisinha4@gmail.com Sisinha
hace 6 años - 4 (Experiencia positiva)
Buen trato
連誠曹
hace 6 años - 5 (Experiencia positiva)
Rafael Lopez
hace 6 años - 5 (Experiencia positiva)
Excelente atención de Queralt
jacobo giao sánchez
hace 6 años - 5 (Experiencia positiva)
Gianna Nobili
hace 6 años - 4 (Experiencia positiva)
Louise Gabbe
hace 6 años - 4 (Experiencia positiva)
Zine Haboussi
hace 6 años - 4 (Experiencia positiva)
Pérola de Gaia Clínica Dentária
hace 6 años - 1 (Experiencia negativa)
Compramos una entrada a la basilica sagrada família online por 45€, llegando, segun fue transmitido por las colaboradoras, todavia " a tiempo para la visita de Grupo " entregan un ticket que No es valido como entrada, No se consiguio a Nadie que diera informacion de la Júlia travels en la Sagrada Família y no reconocen responsabilidades alegando que "no se llego a tiempo", No Es Posible Confiar en este tipo de "personajes" que Primero dicen una cosa y a seguir dicen otra, Atencion que no reconocen responsabilidaes, y alegan que alterar la fecha o el horário se deve pagar mas 22€, .Señores piensan que podemos acreditar en ese discurso, atencion devem ir directamente al site de la Sagrada Família, no caigan en estás burlas
Vladislav Levko
hace 6 años - 2 (Experiencia negativa)
We booked a guided tour to Monserat. The guide bearly spoke English. Not much of a tour more like a ride to Monserat.
Rubén Berezowsky
hace 6 años - 1 (Experiencia negativa)
El servicio fue malisimo
רונן מזוז
hace 6 años - 5 (Experiencia positiva)
כדאי לקנות שם כרטיסים משולבים לכל מיני אתרים: מנזר מונסראט, פורטאוונטורה וכדומה מומלץ עם אוטובוס כך אפשר להיות רגועים כי הם לוקחים ומחזירים אך ישנה הגבלה של שעות
ינאי זהבי
hace 6 años - 3 (Experiencia positiva)
stephane assemat
hace 6 años - 4 (Experiencia positiva)
susana royo
hace 6 años - 5 (Experiencia positiva)
Muy buena atención.
Ruudy Bayonne
hace 6 años - 5 (Experiencia positiva)
Montse Cabrera
hace 6 años - 4 (Experiencia positiva)
Elisabetta Mason
hace 6 años - 5 (Experiencia positiva)
Great! The staff is very kind and service is fast
張靜雯
hace 6 años - 5 (Experiencia positiva)
Christina Isidora Kyritsi
hace 6 años - 5 (Experiencia positiva)
Uzayr A Chunara
hace 6 años - 5 (Experiencia positiva)
Bien Evelin
hace 6 años - 5 (Experiencia positiva)
Korrekt, megbízható.
Silvia Calderon
hace 6 años - 5 (Experiencia positiva)
Dulce Ramos
hace 6 años - 4 (Experiencia positiva)
Sari Michal
hace 6 años - 5 (Experiencia positiva)
paula crespo (Paulinha)
hace 6 años - 1 (Experiencia negativa)
Odiei
David Dalzell
hace 6 años - 4 (Experiencia positiva)
Mariangela
hace 6 años - 4 (Experiencia positiva)
Will Stockdell
hace 6 años - 5 (Experiencia positiva)
王升宏(Rossi)
hace 6 años - 4 (Experiencia positiva)
非常方便
LH Delicias
hace 6 años - 4 (Experiencia positiva)
Avv. Rocco Ascanio
hace 6 años - 4 (Experiencia positiva)
Hgec Kuh
hace 6 años - 4 (Experiencia positiva)
lappygamer
hace 6 años - 5 (Experiencia positiva)
הטיסה הייתה מצוינת
Ailén Ruíz Díaz
hace 6 años - 5 (Experiencia positiva)
Wakim Ayoub
hace 6 años - 5 (Experiencia positiva)
Caro AVIGOOG
hace 6 años - 2 (Experiencia negativa)
Acceuil correct.
Fábio Lara Van Arem
hace 6 años - 5 (Experiencia positiva)
구정아
hace 6 años - 5 (Experiencia positiva)
Ard Michielsen
hace 6 años - 4 (Experiencia positiva)
We hadden een indrukwekkende hop on hop off tour met deze organisatie, maar ze staan net iets te kort stil bij de race-historie op Montjuïc en dan is het ook nog eens vrij negatief. Meer (positieve) aandacht voor het raceverleden op Montjuïc zou welkom zijn. Tijd genoeg, want met (beide) tours ben je een halve dag zoet zonder uit te stappen en de wereldtentoonstelling van 1929 krijgt net iets te veel aandacht terwijl je op sommige stukken gewoon over het oude stratencircuit rijdt. Het ligt er eigenlijk nog nagenoeg ongeschonden (enkel een verdwaalde rotonde) bij!
Tot Mc
hace 6 años - 5 (Experiencia positiva)
Ana Ralo
hace 6 años - 5 (Experiencia positiva)
Muy bien organizado!!! Merece la pena reservar con ellos!
Maysa Malaeb
hace 6 años - 5 (Experiencia positiva)
Đức Linh
hace 6 años - 5 (Experiencia positiva)
Kheboy Bajaka
hace 6 años - 3 (Experiencia positiva)
Claudia Barbosa
hace 6 años - 5 (Experiencia positiva)
Dikaios Kalavrytinos
hace 6 años - 5 (Experiencia positiva)
The Best organised place for your excursions
Ed Ferrante
hace 6 años - 4 (Experiencia positiva)
Alicia Avalis
hace 6 años - 5 (Experiencia positiva)
Luciane Chies
hace 6 años - 5 (Experiencia positiva)
AURÉLIO Delfino
hace 6 años - 1 (Experiencia negativa)
Me entregou vouchers falsos para o estádio de futebol Camp Nou e não me devolveu o dinheiro já que tive que comprar outros ingressos no local.
Jhonny Nuñez
hace 6 años - 5 (Experiencia positiva)
Jeronimo Vanegas
hace 6 años - 2 (Experiencia negativa)
Char Westman
hace 6 años - 5 (Experiencia positiva)
No wait times! Great views of many places in a short period of time.
Ido Nagar
hace 6 años - 5 (Experiencia positiva)
שירות אדיב
Miiguel Rod
hace 6 años - 1 (Experiencia negativa)
Me estafaron, compré tickets para Sagrada Familia, tuve un problema de demora, no me atendían ningún teléfono, no me contestaron ningun email, me dirigí a la oficina que abría a las 9 y eran las 10.30 y no habría, DELINCUENTES
Graciela Benitez
hace 6 años - 5 (Experiencia positiva)
Carolina Batista
hace 6 años - 4 (Experiencia positiva)
Tem bastante opção de passeio. O atendimento foi bom, me deram boas explicações sobre tudo disponível. Realizei apenas o passeio do Vinho e foi muito bom.
Kwan Shing
hace 6 años - 4 (Experiencia positiva)
Yassir Benamar
hace 6 años - 2 (Experiencia negativa)
Sylvie G.
hace 6 años - 1 (Experiencia negativa)
My voucher said my tour was starting at 10:15am. When I got there at 10am, I was told there was a mistake on my voucher and email confirmation (2 of them) as the tour was really starting at 8:15am. Total waste of time. And getting a refund is not done immediately... Very disappointing.
Josh Rhodes
hace 6 años - 1 (Experiencia negativa)
Tiffany Florey
hace 6 años - 3 (Experiencia positiva)
Personnel agréable, bonnes explications
P M
hace 6 años - 5 (Experiencia positiva)
Tubi Abdullayeva
hace 6 años - 5 (Experiencia positiva)
김태형
hace 6 años - 5 (Experiencia positiva)
카탈루냐 광장 근처에 있어서 찾기쉬워요
Antoine Vella
hace 6 años - 4 (Experiencia positiva)
Christine (Chris07)
hace 6 años - 3 (Experiencia positiva)
Pas très sympatique
rrw
hace 6 años - 4 (Experiencia positiva)
Went with their afternoon Montserrat tour. Our guide was very knowledgeable and friendly, but not in an intrusive way, which we liked. Traffic took about 30mins off of our free time there, but nothing to complain about the tour itself.
Anet Diner
hace 6 años - 2 (Experiencia negativa)
胡高祥(Newssss Hu Kao)
hace 6 años - 5 (Experiencia positiva)
可以參加各種tour,十分方便
Niv Achdut
hace 6 años - 5 (Experiencia positiva)
Used this agency to go to park Aventura, everything was scheduled precisely
Madeline gervais
hace 6 años - 2 (Experiencia negativa)
Les personnes de l'accueil qui ce moques parce que tu t'es trompée de file... Et en espagnol pas en français bien sûr... Une honte ! Manque de chance je comprends mieux que je ne parle 🙄 Un guide sympathique mais j'ai pas eu l'impression d'en apprendre plus que si j'avais pris l'audio guide. Un bilan très mitigé...
capcom Kai
hace 6 años - 4 (Experiencia positiva)
Ayzik Kk
hace 6 años - 5 (Experiencia positiva)
Very helpful
Tammy Jesson
hace 6 años - 4 (Experiencia positiva)
Rossana S
hace 6 años - 5 (Experiencia positiva)
Buen servicio acordé a lo contratado.
Juan Vampa
hace 6 años - 4 (Experiencia positiva)
Eliane Genovez Lira Alves
hace 6 años - 5 (Experiencia positiva)
Uma agência de viagens com um excelente atendimento.
Sandra Gelmà Mirats
hace 6 años - 5 (Experiencia positiva)
Iram Marquez
hace 6 años - 5 (Experiencia positiva)
Isabela
hace 6 años - 5 (Experiencia positiva)
Roser Rodríguez López
hace 6 años - 3 (Experiencia positiva)
Ines K
hace 6 años - 3 (Experiencia positiva)
Wir haben den Halbtagesausflug mitgemacht für 55 Euro pro P. zur Costa Brava. Der Ausflug war an sich schön. Dt. Sprache gab es über Kopfhörer, jedoch war es nur schwer möglich dieses anzuhören, da die meiste Zeit etwas auf englisch und spanisch erzählt worden ist. Die Abholung am Hotel war nicht gegeben.
Vili Spasova
hace 6 años - 5 (Experiencia positiva)
Pukybro GG
hace 6 años - 5 (Experiencia positiva)
Gut organisiert etwas weit vom Schuss
Kamal Khoury
hace 6 años - 5 (Experiencia positiva)
Very good agency for traveling
Antonio Antunez
hace 6 años - 5 (Experiencia positiva)
Tanisha Nigam
hace 6 años - 5 (Experiencia positiva)
o r
hace 6 años - 5 (Experiencia positiva)
Martina Allora
hace 6 años - 1 (Experiencia negativa)
Mi dispiace ma il personale al banco informazioni di piazza di Catalunya a Barcellona è di una scortesia disarmante Service people in Plaza de Catalunya are very rude, especially after buying several tickets...it is unacceptable Las personas del banco informaciones de Plaza de Catalunya son muy groseras, es siempre intolerable pero aun mas cuando un cliente compra unos billetes
Victor Sison
hace 6 años - 4 (Experiencia positiva)
Valerie Savala
hace 6 años - 5 (Experiencia positiva)
jonander fc
hace 6 años - 5 (Experiencia positiva)
Audrey O'Connor
hace 6 años - 5 (Experiencia positiva)
Tomamos el tour a Girona y Figueres, estuvo excelente!
Laura Lala
hace 6 años - 3 (Experiencia positiva)
Cecilia Strachan
hace 6 años - 5 (Experiencia positiva)
Their tour guides are very knowledgeable and speak good English. We did 2 tours with them and enjoyed them very much
Wewe 80
hace 6 años - 3 (Experiencia positiva)
مزدحم جدآ
claudia alejandra hernandez correa
hace 6 años - 5 (Experiencia positiva)
Carles Parellada
hace 6 años - 5 (Experiencia positiva)
Sara Camelo
hace 6 años - 5 (Experiencia positiva)
Emanuele Leonardo
hace 6 años - 4 (Experiencia positiva)
Canarau Canarau
hace 6 años - 1 (Experiencia negativa)
La atencion en la tienda y los guias de primera, no se si todos pero el autobus que nos toco, viejo no, lo otro, lastima
Glen Radica
hace 6 años - 4 (Experiencia positiva)
Friendly people to organise tours with
Robin Roberts
hace 6 años - 5 (Experiencia positiva)
We arrived at the meeting point for our day trip tour and discovered that we had only two of the three admission tickets we needed for the tour. We were too far away from our hotel to retrieve the ticket and return in time for the trip. The agents at Julia Travel were able to resolve the issue, without any delay, and we three were allowed admission to the tour. Thank you Julia Travel for expert service in a stressful situation. This experience will be one of the highlights of our first visit to Barcelona, Spain.
Zefern Dredd
hace 6 años - 4 (Experiencia positiva)
Afternoon Montserrat tour. Aaron was wonderful. Tour was as described and on time. The bus driver was very safe given the many curvy switchbacks near the monastery.
Krillex
hace 6 años - 4 (Experiencia positiva)
Sónia Rodrigues
hace 6 años - 1 (Experiencia negativa)
Comprei bilhetes on line, que incluíam a entrada em três locais à minha escolha. Como é óbvio, eu queria visitar os locais onde o bilhete é mais caro, para compensar o que estava a pagar. Apenas dizia que se deveria marcar a entrada na Sagrada família com 24h de antecedência. Levantei os bilhetes um dia depois e disseram que não era possível entrar na Sagrada família. Quis desistir no local e não pude, apenas podia fazê-lo onde line, bem como reclamar. Não gostei do atendimento, nem foram prestáveis para resolver a situação.
Sandra Di Sciascio
hace 6 años - 5 (Experiencia positiva)
Hermosa la visita guiada del señor Pedro al Parque de Gaudí. 10 puntos. Gracias
Jagat Mavani
hace 6 años - 4 (Experiencia positiva)
Preston Luman
hace 6 años - 1 (Experiencia negativa)
I don't give 1's. The guide, Isabelle left my handicapped wife & I & promised to return in "5-10 minutes". She left us in the hot sun. Not good for my wife with MS. After 45 minutes, my wife approached security & asked if Isabelle's tour group had gone inside yet. They checked, said yes, & were nice enough to let us inside La Sagrada Familia. Amidst thousands of people I spotted our group. I asked Isabelle why she had left us. She replied innocently in front of the group, "Oh, didn't you see me?", like it was somehow our fault. If she had been honest & said "So sorry. I forgot you.", I would have been dissapointed, but it would have been ok. But since she chose to be dishonest about what happened I said "Shame on you for leaving a handicapped person behind", to which she said very sarcastically, "I'm going to cry tears in my bed about this tonight." At that point I told her to just go away. Some other tourists were so kind to give us their headsets since Isabelle didn't seem prepared. At the point we put their headsets on prepared to go on Isabelle again confronted me aggressively & said "I am responsi bl e for those headsets. Are you going to be part of this group or not? Otherwise give them to me." I said "What does it look like?" At this point, my wife, WHO DOES NOT CRY had tears rolling down her cheeks. Isabelle continued on about giving her back the headsets. I gave them to her & left the group after apologizing to all of them for the trouble. This employee is not cut out as a travel guide. She in uncompassionate & dishonest. We deserve our money back, but don't expect it back from a company that would have such a person represent them every day. TAKE MY ADVICE & FIND ANOTHER TRAVEL AGENT.
HILARION CARRILLO
hace 6 años - 4 (Experiencia positiva)
Vaibhav Sukre
hace 6 años - 4 (Experiencia positiva)
Li Stella
hace 6 años - 3 (Experiencia positiva)
David Rossi
hace 6 años - 4 (Experiencia positiva)
Mayu Karita
hace 6 años - 5 (Experiencia positiva)
Well organised
Jessica O’Shea
hace 6 años - 2 (Experiencia negativa)
Bought two return tickets to Port Aventura aquatic park from Barcelona. The ticket advertised a return time of 7:30pm. Little did we know, the park closed at 6pm and we were left sitting in a hot, bus carpark for 1.5 hours after the park closed. Not ideal.
Felipe Sánchez
hace 6 años - 1 (Experiencia negativa)
Harald Stein
hace 6 años - 3 (Experiencia positiva)
Juan Granados
hace 6 años - 3 (Experiencia positiva)
Maria Suarez
hace 6 años - 5 (Experiencia positiva)
Jonathan Jiménez
hace 6 años - 5 (Experiencia positiva)
Kage
hace 6 años - 5 (Experiencia positiva)
Just completed the Camp Nou Tour today. Our guide was a young lady named Narella I believe. She was exceptional in guiding us through the stadium tour, very informative and friendly to all of us. My family was very pleased with our experience.
Marie Claude Poupon
hace 6 años - 3 (Experiencia positiva)
Très bien reçu à l agence mais pas de français par téléphone et adresse mail invalide.
LeonSGD
hace 6 años - 4 (Experiencia positiva)
Rodrigo Aguilar
hace 6 años - 4 (Experiencia positiva)
Me toco retirar desde esa oficina las entradas para visitar el etadio Campo Nou, atención rápida y oficinas cómodas .
Mandy Stark
hace 6 años - 5 (Experiencia positiva)
Shubham Sharma
hace 6 años - 1 (Experiencia negativa)
Highly unprofessional and rude staff. We had to begin at 9 am with the tour. The lady on the job did not have the courtesy to let us on despite reaching at 9:03. She took her time in denial and was absolutely trash to talk to.
carlos rivera
hace 6 años - 2 (Experiencia negativa)
adrian vicente garcia
hace 6 años - 4 (Experiencia positiva)
JOSÉ MIGUEL DANCE
hace 6 años - 5 (Experiencia positiva)
Venkatesh Malu
hace 6 años - 5 (Experiencia positiva)
Agencija Ajduk
hace 6 años - 5 (Experiencia positiva)
SIV-INGER ELIASSON
hace 6 años - 4 (Experiencia positiva)
Hjälpsam personal på resebyrån.
cor vandertor
hace 6 años - 5 (Experiencia positiva)
Sarah Herzog (Sarah)
hace 6 años - 5 (Experiencia positiva)
Hendrik Kiesche
hace 6 años - 5 (Experiencia positiva)
Die Tour nach monserat war Klasse und der guide sehr freundlich. Fahrt mit Bus, Bahn zum Kloster und der super guide waren im Paket dabei. Hat Spaß gemacht und kann man empfehlen.
Tsun Tramy Tso
hace 6 años - 1 (Experiencia negativa)
Complete Disaster!!!! This is the worst travel agency ever. The tour guide left the two of us at Girona, we arrived on time (even earlier). However, no one ever contacted me before the coach left. We had to take the train back to Barcelona on our behalf. Does it even make sense?! With the fact that we actually joined “Girona + Montsearrt” Package and obviously we had to miss the afternoon tour with no choice.
Andres Luna
hace 6 años - 5 (Experiencia positiva)
Liliia Valeiko
hace 6 años - 5 (Experiencia positiva)
Хороший выбор туров, все оперативно, несмотря на огромную тучу людей. По ценам тоже умеренно. Пунктуально и комфортно.
Danfox 2960
hace 6 años - 3 (Experiencia positiva)
Bueno, ojo cuando vuelven el paseo de Toledo, en Madrid...te dejan en cualquier lado, a nosotros nos bajaron del bus a 30 cuadras del hotel y arreglate!!!
Nevin H
hace 6 años - 5 (Experiencia positiva)
Good, fast and efficient service.
LANCIA BLUE
hace 6 años - 5 (Experiencia positiva)
gloria moscoso
hace 6 años - 2 (Experiencia negativa)
Marina A.C.
hace 6 años - 4 (Experiencia positiva)
David Limb
hace 6 años - 5 (Experiencia positiva)
Efficient and friendly
Ariadna Sintes Galindo
hace 6 años - 5 (Experiencia positiva)
Michel Cabello
hace 6 años - 5 (Experiencia positiva)
Sólo mucha gente haciendo el check in, lo que se torna algo caótico, pero todo bien
Valeria Abalo
hace 6 años - 5 (Experiencia positiva)
Juan Carlos Silva
hace 6 años - 5 (Experiencia positiva)
Excelente personal y atención, y todo muy puntual, hice un viaje a Gerona
Santi Ramos
hace 6 años - 5 (Experiencia positiva)
Piero Bertolotti
hace 6 años - 1 (Experiencia negativa)
Ho prenotato tramite booking la visita alla Sagrada Famiglia. L'indirizzo che avevo per la visita mi dava questa agenzia chiamata "Julia". Ero per tempo ma la signorina a banco mi ha fuorviato chiedendomi se avevo ricevuto la mail di cancellazione tramite Booking. Tutto ciò non era vero. lei era in difficoltà con il personale e c'era troppa gente e ha inventato una scusa per allontanarmi. La prossima volta chiederò una dichiarazione scritta di quel che diceva perché era tutto falso. Ho contattato Booking e ha detto che risulta che io non mi sono presentato e quindi non possono rendermi i soldi. Gestione imbarazzante e professionalità sotto i tacchi. Considerate che faccio con Booking più di 20 prenotazioni all'anno. I clienti non vanno trattati a questo modo. una stella non la meritano.
Anna Babitsky
hace 6 años - 3 (Experiencia positiva)
The tours are hit or miss. Waiting for the tour is not very comfortable
Barbara Salvi
hace 6 años - 3 (Experiencia positiva)
Ho prenotato on-line la visita guidata per Sagrada familia+ parco Guell in spagnolo....quando sono arrivata in agenzia mi dicono che la prenotazione risulta in inglese....mi stavo arrabiando ma poi hanno cercato di risolvere il problema....le ragazze alla reception sono molto carine e disponibili......Alla fine io e mia figlia abbiamo fatto la visita alla Sagrada con la guida Spagnola il sig. Vicente....simpaticissimo e molto esperto.....e la visita al Parco Guell con Jordi molto carino e disponibile che spiegava in inglese al resto del gruppo e a noi 2 integrava in Spagnolo quello che non capivamo......quindi darei 3 all'organizzazione e 10 al personale che lavora e guida i gruppi.....
Jacqueline
hace 6 años - 5 (Experiencia positiva)
線上報團方便快捷,導遊領隊十分專業,態度親切,很滿意行程安排!
veronika rocks
hace 6 años - 5 (Experiencia positiva)
Jonna Nielsen
hace 6 años - 1 (Experiencia negativa)
We bought through Julia Travel tickets for the Flamenco show inclusive tapas. When we arrived at Tablao Cordobes, we was told that Julia Travel had not reserved the seats we had bought. We instead had to try to get our money back at Julia Travel, or use the tickets 2 hours later. Of course we chose this even though it was very late and we had to fly home early the next morning. We have tried to get a comment from Julia Travel by mail - but they have not responded. Fortunately, the flamenco show at Tablao Cordobes was a wonderful experience and the tapas were also good. It is really too bad that Julia Travel does not respond to our inquiry.
Dermot McLoughlin
hace 6 años - 3 (Experiencia positiva)
Dibyashree Maitra
hace 6 años - 4 (Experiencia positiva)
Werner Rohlfs
hace 6 años - 1 (Experiencia negativa)
Horribly slow service, no toilet paper at the toilet, very expensive.
Salma Duclaux
hace 6 años - 3 (Experiencia positiva)
Bcp d'activités proposées mais les prix sont + attractifs en ligne
Gabriel Naģy
hace 6 años - 4 (Experiencia positiva)
Buena uña agencia para turistas y extranjeros para visitar Barcelona
Enzo Enzo
hace 6 años - 1 (Experiencia negativa)
Incompétent
Jacek Meges
hace 6 años - 5 (Experiencia positiva)
Super obsługa klienta
Arkady Khazin
hace 6 años - 4 (Experiencia positiva)
Good agency to visit if you're looking for English language tours in or around Barcelona. Comfortable buses and good tour guides.
yvonne xian
hace 6 años - 3 (Experiencia positiva)
Michel Savard
hace 6 años - 3 (Experiencia positiva)
Madalena Jerónimo
hace 6 años - 5 (Experiencia positiva)
Karl Sultana
hace 6 años - 5 (Experiencia positiva)
Took a morning tour to Montserrat. The guide, Xavier was very informative and helpful. Had enough free time to visit the important places. Everything went smoothly and we enjoyed our day!
רימונה לרר
hace 6 años - 4 (Experiencia positiva)
Rocchi charly
hace 6 años - 4 (Experiencia positiva)
ale mer
hace 6 años - 5 (Experiencia positiva)
Excelente, excursión y guía Aaron
Massimo V
hace 6 años - 1 (Experiencia negativa)
Agenzia vergognosa. Prenotiamo on line visita guidata della Sagrada familia in spagnolo. Mandano mail di conferma. Poi mandano ulteriore mail scusandoci perché non vi era più disponibilità in spagnolo e proponendo tour in inglese che noi accettiamo per le ore 13 dell'ultimo giorno della nostra permanenza a Barcellona. Al momento dell'appuntamento ci dicono che al tour poteva partecipare solo una persona perché dell'altra non vi era traccia (pur essendosi presa la quota per 2 persone). Risultato: uno dei due è entrato, l'altro non potrà vedere la Sagrada familia. Non sappiamo ancora come recuperare la somma che si sono presi per due persone pur non avendo fatto entrare entrambi. Semplicemente VERGOGNOSO!!
Iv Iv
hace 6 años - 5 (Experiencia positiva)
Jako dobra stvar za turiste
Sonsoles
hace 6 años - 1 (Experiencia negativa)
Horrible, después de llegar no nos han dejado entrar aún llevamos casi una hora esperando . Nos ha costado mucho hablar con atención al cliente ,finalmente Laila está intentando arreglar nuestra situación. Francamente vergonzoso llevamos casi una hora viendo las atracciones desde la puerta.
Tom Covo
hace 6 años - 1 (Experiencia negativa)
If I could rate this 0 stars I would. Complete scam! Booked online on wednesday. Tour was for Sunday. We planned our whole day around seeing sagratta Familia. Took a taxi there. My mother and I show up and they turn us down saying they dont have our reservation. They also turned down 6 other people as well. We had our confirmation of our payment and our tickets with us. They said there was nothing they could do. We asked to speak to a manager and there was no manager there. They didn't even care or show any sympathy. Just told us we couldn't go on the tour even though we paid. Worst company ever. There name was on our tickets we purchased and everything but tried to put the blame elsewhere. 0 out of 10. DO NOT WASTE YOUR MONEY. BIG SCAM!!!
Lucas Bueno
hace 6 años - 5 (Experiencia positiva)
Sergey Lamygo
hace 6 años - 5 (Experiencia positiva)
MLJ MARKETING
hace 6 años - 1 (Experiencia negativa)
Jojo Villanueva
hace 6 años - 4 (Experiencia positiva)
shirazi Rameh
hace 6 años - 5 (Experiencia positiva)
I adore this company, such a professional and kind staff, they always have solutions to problems.
Gemma Menqui
hace 6 años - 5 (Experiencia positiva)
Staff are super helpful and give lots of good advice.
Nico De Giuseppe
hace 6 años - 4 (Experiencia positiva)
Avyay Casheekar
hace 6 años - 4 (Experiencia positiva)
Julio Ortiz
hace 6 años - 5 (Experiencia positiva)
Fynn Wolp
hace 6 años - 4 (Experiencia positiva)
Alexandra Maria Tofoli
hace 6 años - 5 (Experiencia positiva)
Graham Wood
hace 6 años - 5 (Experiencia positiva)
Amador Perez
hace 6 años - 2 (Experiencia negativa)
Rui Vieira
hace 6 años - 3 (Experiencia positiva)
mathilde miennee
hace 6 años - 3 (Experiencia positiva)
Cecilia de Ibarreta
hace 6 años - 4 (Experiencia positiva)
Angelo Babos
hace 6 años - 4 (Experiencia positiva)
Nice friendly guide but the tour to go to Montserrat is to rushed. Not enough time to visit around.
Wd Bulbster
hace 6 años - 5 (Experiencia positiva)
palle dam Andersen
hace 6 años - 1 (Experiencia negativa)
Мариана Иванова
hace 6 años - 4 (Experiencia positiva)
Carlos
hace 6 años - 5 (Experiencia positiva)
César Lorente Parra
hace 6 años - 3 (Experiencia positiva)
Hadhemi CHEMLI
hace 6 años - 2 (Experiencia negativa)
Christian Dolt
hace 6 años - 3 (Experiencia positiva)
Marijn Vd Plasse
hace 6 años - 5 (Experiencia positiva)
Julien Ivanov
hace 6 años - 5 (Experiencia positiva)
Ian Smith
hace 6 años - 5 (Experiencia positiva)
Fantastic tour of Barcelona, very helpful staff
Daniel Lolea
hace 6 años - 4 (Experiencia positiva)
James Mitchell
hace 6 años - 3 (Experiencia positiva)
M W
hace 6 años - 3 (Experiencia positiva)
Cleide Rodrigues
hace 6 años - 4 (Experiencia positiva)
Dianisc Chaura
hace 6 años - 4 (Experiencia positiva)
Hacen Tours increíbles y los guías son muy amables.
Renato Feijo da Rocha
hace 6 años - 4 (Experiencia positiva)
Bom atendimento
Dr.Ing.Pablo Vera
hace 6 años - 3 (Experiencia positiva)
Fuimos en marzo y tienen muy pocos tours porque dicen que no hay turistas cuando la cuidad está llena y los pocos tours que hacen van llenos de gente. Para el tour hay que ir a tomarlo a la agencia y lo dejan a vuelta ahí. Son desorganizados por ejemplo en el tour a Monserrat había dos guías pero en lugar de uno hablar para la gente en español y el otro en inglés dentro del micro donde teníamos auriculares, se dividió unon un grupito en inglés y el la otra guía tenía que hacer los dos idiomas con el otro grupo. Sin sentido ya que al menos en el micro podrían separar por idiomas. Entiendo que al bajar por ahí los grupos quedaban desproporcionados pero en el micro si podrían hacerlo
RICARDO GAMBOLATI
hace 6 años - 4 (Experiencia positiva)
Buena atención y ayuda al cliente
Frank Walsh
hace 6 años - 5 (Experiencia positiva)
Daniel Amaya
hace 6 años - 5 (Experiencia positiva)
Good prices and even better tours. Its a must if your touring Barcelona
Mónica Garcia
hace 6 años - 4 (Experiencia positiva)
Dante Ortiz
hace 6 años - 1 (Experiencia negativa)
romain walravens
hace 6 años - 3 (Experiencia positiva)
Simple et aimable je le recommande!
vanessa alves
hace 6 años - 5 (Experiencia positiva)
Muito bom, atenciosos e nós ajudaram muito
Silvia Calderon
hace 6 años - 1 (Experiencia negativa)
Contrate la excursión en español a Monserrat con tren cremallera el lunes 11 de marzo por la tarde. Me toco el grupo 2, la guía grosera, no respondió mi pregunta acerca de por dónde caminar. Tuve que dirigirme a la oficina de turismo, dónde si me respondieron cordialmente. Por otra parte, la guía se dirigió al grupo en lengua inglesa. Si bien comprendo el idioma, pague por una excursión en español. Fue una falta total de respeto. Ante mi comentario al respecto, la guia me dijo delante de todos, que reclame a la empresa. No lo esperaba de Juliá ya que la empresa, tiene buen nombre en Argentina.
James Loewenstein
hace 6 años - 4 (Experiencia positiva)
The staff at the main office, did not show too much knowledge when we came to book a sightseeing tour. Informed by the nice lady at the Rambla branch we had to explain to them the details and prices. The tour itself was very enjoyable.
Cassandra Rosique
hace 6 años - 2 (Experiencia negativa)
The Girona (Game of Thrones) tour was an average experience based on the travel guide's attitude. She was so concerned about not having enough time for necessities such as using the restroom. We were given the option to utilize the restroom at the Girona train station after a long bus ride from Barcelona. As soon as the entire tour group made lines for the restroom she whispered a few things in Spanish to her collegue such as "they should have used the bathroom at their hotel" and I perfectly understood it (the headsets were in our ears and I also speak Spanish). However, we were not given the restroom option after the tour because she said that we didn't have enough time. But how does a person not have enough time for others human necessities considering that we paid for this? My husband and I both felt like this tour was super rushed and we're looking at our clocks the entire time. Time should definitely be alotted differently for future tours. Our tour guide was definitely concerned of not being back on time for her next Girona tour. The primary focus should be the customer's experience and not the time on the clock.
ahmad qasem
hace 6 años - 4 (Experiencia positiva)
Ajeet Mehta
hace 7 años - 5 (Experiencia positiva)
Julia travels will take you everywhere
Bogdan Cupsa
hace 6 años - 5 (Experiencia positiva)
CapSaSalBegur (Pedro Borras)
hace 6 años - 5 (Experiencia positiva)
Agencia viajes de confianza probada
Nunocarlosduartepedreira@gmail.com Duartepedreira
hace 6 años - 1 (Experiencia negativa)
RTÇ
hace 6 años - 5 (Experiencia positiva)
Güzel ve uygun fiyatlı bir acente internetten almanızı öneririm ama
Iris Vandelli
hace 6 años - 5 (Experiencia positiva)
Fui a Barcelona por mí cuarta vez y decidí ver al Monasterio de Montserrat con Julia Travel. El lugar es encantador y nuestra guía Aron nos explicó todo muy bien y con muchos detalles! Os aconsejo sin duda este tour y con Aron como guía turística! Iris (Bolonia - Italia)
O A
hace 6 años - 5 (Experiencia positiva)
Ravikant Chauhan
hace 6 años - 5 (Experiencia positiva)
Gianluigi Mascolo
hace 6 años - 5 (Experiencia positiva)
Sara Rodríguez Parra
hace 6 años - 4 (Experiencia positiva)
Majella Blok
hace 6 años - 4 (Experiencia positiva)
Mikhail Wilson
hace 6 años - 3 (Experiencia positiva)
Miguel Ramos
hace 6 años - 3 (Experiencia positiva)
Well first to start, there’s no such thing of drinks included, you will get a little sample of liquor in the monserrat store 4 different to be exactly all together maybe 2 oz that’s you free drink add, second no earphones, the tour guide did whatever was in his hands tried to keep up with the translation but not good enough since the group was about 40 people spanish & english not everyone’s can hear very well how ever the experience is good, great mountain view’s, don’t expect much of the history of this place trough the tour staff.
caterin calderon criollo
hace 6 años - 5 (Experiencia positiva)
Julian Alvarez
hace 6 años - 5 (Experiencia positiva)
Muy buena empresa de turismo. Realizamos varias excursiones con ellos y siempre salió todo muy bien. Recomiendo la excursión de Montserrat si están en Barcelona, es imperdible !
DANI DARK SIDE
hace 6 años - 5 (Experiencia positiva)
Excursiones, personal muy preparado y amable
daniel antonio alvarez
hace 6 años - 4 (Experiencia positiva)
Muy buena atención, buena predisposición de los empleados para dar explicaciones o indicaciones al turista. Servicio acorde a lo esperado.
Claudia Munteanu
hace 6 años - 4 (Experiencia positiva)
Janette Wallace
hace 6 años - 4 (Experiencia positiva)
JOSÉ MANUEL GARCÍA MARTÍN
hace 6 años - 5 (Experiencia positiva)
Se trata de un punto en el que se pueden adquirir los tickets para bus turístico en todas sus rutas, así como diferentes excursiones de gran interés general y familiar
Fernando Perez
hace 6 años - 4 (Experiencia positiva)
Amable atención, buses muy confortables
Karen León Cáceda
hace 6 años - 5 (Experiencia positiva)
Margui C.R.
hace 6 años - 5 (Experiencia positiva)
luis Audi, BMW, Porch
hace 6 años - 5 (Experiencia positiva)
Maria Rosa Masid
hace 6 años - 3 (Experiencia positiva)
Dariotti Alesi
hace 6 años - 5 (Experiencia positiva)
naveen Kumar Victor
hace 6 años - 5 (Experiencia positiva)
Most trusted and oldest day tour operators in Spain .
Ahmad Al-Gaafary
hace 6 años - 5 (Experiencia positiva)
Complete portfolio of excursions with convenient schedule
Carlos Albert Lopez
hace 6 años - 5 (Experiencia positiva)
Sachin Nair
hace 6 años - 5 (Experiencia positiva)
ÁNGEL UCLES
hace 6 años - 3 (Experiencia positiva)
Agencia de excursiones por Barcelona y alrededores. Buena organización, guías amables pero algunos tours son demasiado tiempo arriba el bus y poco tiempo haciendo fotos o disfrutando de los sitios de interés.
Rocco van Rooyen
hace 6 años - 5 (Experiencia positiva)
Suely Tomasoni
hace 6 años - 5 (Experiencia positiva)
Mara Rodríguez
hace 6 años - 1 (Experiencia negativa)
Vanessa Mudarra Caraballo
hace 6 años - 5 (Experiencia positiva)
Xavier Martínez
hace 6 años - 4 (Experiencia positiva)
Rob
hace 6 años - 1 (Experiencia negativa)
Paid for the Sagrada Familia guided tour including the tower but guide wasn’t able to do the tower guide due to inclement weather which was understandable and was told we would get a refund for the tower portion. 4 months of trying but no luck getting the refund. Won’t return calls or emails.
Kim W
hace 6 años - 5 (Experiencia positiva)
Елена Алексеенко
hace 6 años - 4 (Experiencia positiva)
Хорошее обслуживание. Удобно, что билеты можно покупать онлайн. Офис, от которого отходят автобусы, в центре, два шага от площади Каталонии. Автобусы все новые, удобные, особенно для загородных экскурсий. Немного неудобно, что экскурсии на двух языках - сначала гид говорит по-испански, потом по-английски. Но так принято во многих европейских городах. А вот самое неудобное - разрешают брать в поездку совсем маленьких детей, которые, естественно, ничего не понимают, и если не спят, то плачут или просто шумят. Надо бы до 6-7 лет не пускать.
Ирина Шилова
hace 6 años - 5 (Experiencia positiva)
The Baseball Club
hace 6 años - 5 (Experiencia positiva)
Great spot to get your tours and information of Barcelona! Purchased my tickets online for Camp Nou and no problems at all. Was easy to find as it’s in the center area. As soon as you walk in you show the email of the event you payed for and they immediately print out your tickets and give you the instructions you need. No problem at all thanks for the help!
Conor Kiernan
hace 6 años - 4 (Experiencia positiva)
cristina hernandez
hace 6 años - 5 (Experiencia positiva)
Francesco Strada
hace 6 años - 4 (Experiencia positiva)
Raul Peral
hace 6 años - 5 (Experiencia positiva)
Adrian Porreca
hace 6 años - 4 (Experiencia positiva)
Camelia Radu
hace 6 años - 5 (Experiencia positiva)
Paul Williams
hace 6 años - 5 (Experiencia positiva)
Baian Jabour
hace 6 años - 5 (Experiencia positiva)
Nuno Candeias
hace 6 años - 4 (Experiencia positiva)
Michael Rodgers
hace 6 años - 1 (Experiencia negativa)
Booked through Expedia. Went to tour and found out it was in SPANISH - I signed up for English version They refused to refund my money TERRIBLE SERVICE
Challenge IT
hace 6 años - 4 (Experiencia positiva)
ian flood
hace 6 años - 3 (Experiencia positiva)
Antonio vasco
hace 6 años - 4 (Experiencia positiva)
Mário Ferreira
hace 6 años - 1 (Experiencia negativa)
They sold us a ticket to Port Ventura to the wrong day. Instead of enter at 11 we only went to the park after 13. Two hours in “atenció al visitant” to change tickets. I DO NOT recomend this company
Manuel Moreno Arroyo
hace 6 años - 5 (Experiencia positiva)
Sharon Bosio
hace 6 años - 5 (Experiencia positiva)
Dennis Kirk
hace 6 años - 4 (Experiencia positiva)
Very helpful
awaadak
hace 7 años - 5 (Experiencia positiva)
R.M Martel Gómez
hace 6 años - 3 (Experiencia positiva)
Voga Underwear
hace 6 años - 5 (Experiencia positiva)
Good service
Erna Jean Lawag
hace 6 años - 5 (Experiencia positiva)
Theo Dora
hace 6 años - 3 (Experiencia positiva)
Jo
hace 7 años - 5 (Experiencia positiva)
The best!!!
Fawn Greenberg
hace 7 años - 5 (Experiencia positiva)
I used Julia Travel for half day tour to Monserrat. It was great! I highly recommend this tour: Monserrat is beautiful and there is much to do. The coach takes about 30 minutes to arrive and then you have @2 hours to explore.You can take a funicular or walk to the highest peaks of the mountain, visit the Virgin Statue, hear the boys choir in the chapel or just sit and take in spectacular views. There are some dining places to eat or purchase some delicious cheeses, various types of honey and dried fruits from the stands along the way to the chapel. The tour also includes liquor tastings. Our tour guide Cecilia, is fantastic! Highly recommend asking for her, extremely knowledgeable.
Walter De la Llana
hace 7 años - 5 (Experiencia positiva)
It was the best tour,Lea our guide, simply sensational , everything was well organised, couldn’t ask for more , thanks Julia travel 👏
Darran Millar
hace 7 años - 5 (Experiencia positiva)
Francisco Parra
hace 7 años - 5 (Experiencia positiva)
Mayumi
hace 7 años - 4 (Experiencia positiva)
Great service We used this company for Montserrat and Portaventura tours Very happy
Jordan Croteau
hace 7 años - 5 (Experiencia positiva)
Kim Dung Latour
hace 7 años - 5 (Experiencia positiva)
R S
hace 7 años - 4 (Experiencia positiva)
Decent enough
Estela Elena Encalada
hace 7 años - 3 (Experiencia positiva)
Ricardo Bermudez
hace 7 años - 4 (Experiencia positiva)
Tiene casi todos los tickets de Barcelona
José Luis
hace 7 años - 3 (Experiencia positiva)
super organizado
Anoop Mishra
hace 7 años - 5 (Experiencia positiva)
Iman Khattab
hace 7 años - 5 (Experiencia positiva)
Very professional and everything was well organized and on time
graciela noemi cardalda
hace 7 años - 5 (Experiencia positiva)
Excelentes
Mario Roberto Branco
hace 7 años - 3 (Experiencia positiva)
Estando em Barcelona, você terá que se deslocar até a agência. Ao contrário de outras agências, eles não recolhem nem deixam os clientes em seus hotéis. O contrato diz que teríamos um guia em espanhol, mas a guia que fez nosso primeiro passeio, o fez como bilíngue com inglês e deu muito mais informações em inglês.
eduardo glaz
hace 7 años - 5 (Experiencia positiva)
Buen lugar de fácil acceso para contratar excursiones con guías muy profesionales.
Alex Janssens
hace 7 años - 3 (Experiencia positiva)
Chandan Chatterjee
hace 7 años - 3 (Experiencia positiva)
Located very centrally in Barcelona. Large and reputed travel agency with a number of guided day tours within and outside Barcelona. We visited this outlet for the Girona trip as also to collect the entry ticket for the Nou Camp (FC Barcelona). On advice though. Prices printed on their brochure is way too high and neither the quality of the bus nor the guide were upto scratch. In fact the driver drove unsafely.
DINESH REDDY POLAMREDDY
hace 7 años - 4 (Experiencia positiva)
Local tour Agency ,services both in english and spanish
Robert Hamilton
hace 7 años - 5 (Experiencia positiva)
Great way to see the city. Literally hop off and on when you want
Polo 38
hace 7 años - 3 (Experiencia positiva)
francesco orlando
hace 7 años - 5 (Experiencia positiva)
arie dahan
hace 7 años - 5 (Experiencia positiva)
Rufino Pavon
hace 7 años - 5 (Experiencia positiva)
A través de esta compañía organice mi recorrido por la ciudad de Barcelona. Fue una experiencia muy positiva. El personal que nos atendió tanto en la oficina como en los omnibus son muy atentos y eficiente haciendo todo su esfuerzo por hacer de nuestros recorridos un momento de recreación y aprendizaje de la historia y la cultura de esta hermosa ciudad.
Nutri Well
hace 7 años - 5 (Experiencia positiva)
Lucie Ledon
hace 7 años - 5 (Experiencia positiva)
Nick Kim
hace 7 años - 4 (Experiencia positiva)
Hal Stern
hace 7 años - 1 (Experiencia negativa)
We took the half day tour to Montserrat. The day was rainy and foggy, which was no fault of the tour company or guide. The guide spoke very poor English and sounded like he was reading from a textbook (although I couldn't tell what he was actually saying). The site itself was not very interesting, especially with the fog blocking the views.
Belemm GarMol
hace 7 años - 5 (Experiencia positiva)
Todo correcto, muy bien, repetire con ellos, variedad de actividadesvy excursiones
Robin Johnson
hace 7 años - 4 (Experiencia positiva)
Cesar Contreras
hace 7 años - 5 (Experiencia positiva)
הדר הירש
hace 7 años - 2 (Experiencia negativa)
Matthew Xuereb
hace 7 años - 4 (Experiencia positiva)
Jauri Villarroel
hace 7 años - 5 (Experiencia positiva)
Buen lugar
Renan
hace 7 años - 4 (Experiencia positiva)
It's okay
Thomas Lange
hace 7 años - 5 (Experiencia positiva)
C.L. Hagen
hace 7 años - 4 (Experiencia positiva)
Daleen Britz
hace 7 años - 3 (Experiencia positiva)
Ibrahim Basaran
hace 7 años - 5 (Experiencia positiva)
Marta Benito
hace 7 años - 4 (Experiencia positiva)
Muy bueno! Puntualidad, bus, y guías!
Tânia Neves
hace 7 años - 5 (Experiencia positiva)
Scott Greene
hace 7 años - 5 (Experiencia positiva)
Smooth operation, everything went as planned!
Katherine Vallejos
hace 7 años - 2 (Experiencia negativa)
Nikos Iovis
hace 7 años - 4 (Experiencia positiva)
Τίποτα παρά πάνω από ένα ταξιδιωτικό γραφείο. Μ αυτή την εταιρεία μπορείς να πας Φερράρι Λαντ και στο Πορτ Αβεντουρα....
Vivek Ramanarayanan
hace 7 años - 4 (Experiencia positiva)
Tour guide was awesome
Ana Luisa Mas
hace 7 años - 5 (Experiencia positiva)
Bill Cruz
hace 7 años - 5 (Experiencia positiva)
Matthias Richert
hace 7 años - 1 (Experiencia negativa)
Für uns ein großer Reinfall IVENTURE-Card gebucht.... Stadtrundfahrt mit Bussen, bei denen auf dem Oberdeck die Hälfte der Kopfhöreranschlüsse Störungen hatten ... Ausflug nach Monserat für über 55 Euro mit deutschem Guide gebucht ... dann keine deutsche Führung erhalten nur 1,5 Stunden vor Ort ... reicht nicht um in die Basilika zu kommen ... Eintrittskarten wertlos und einen ganzen Urlaubstag verloren. Keine Kulanz vom Veranstalter 😤
Greg Tymms
hace 7 años - 5 (Experiencia positiva)
Very busy and you need to be on time
Gustavo Rua
hace 7 años - 4 (Experiencia positiva)
Mark Grechanik
hace 7 años - 5 (Experiencia positiva)
Well organized and friendly and knowledgeable. Highly recommend.
Armando Gutiérrez
hace 7 años - 5 (Experiencia positiva)
Ritesh Bhalotia
hace 7 años - 5 (Experiencia positiva)
Graciela Aguero
hace 7 años - 4 (Experiencia positiva)
Muy buena visita!
Divya Goyal
hace 7 años - 5 (Experiencia positiva)
Phill Watkins
hace 7 años - 1 (Experiencia negativa)
Staff couldn't care less, rude, unhelpful. Just shrug there shoulders at everything. Don't do anything to help. The only thing me and the manager agreed on was that arguing with them was wasting even more of my day. No concept of customer service. Treat their customers with contempt. They are agents for grayline, who are just as awful. Both are mean spirited unkind greedy companies, who think they can treat tourists with contempt, and yet fail to realise they business relies on the very tourists they treat with such contempt. My advice DO NOT TRAVEL WITH THEM. Whilst I was on there making my complaint, another dissatisfied customer was threatening to sue them.
Aurolyne
hace 7 años - 4 (Experiencia positiva)
Bhavin Kapadia
hace 7 años - 5 (Experiencia positiva)
Carlota Bigorra
hace 7 años - 5 (Experiencia positiva)
yaya ice
hace 7 años - 5 (Experiencia positiva)
מקום מסודר שווה לצאת דרכם לטיול
RUSHIT PATEL
hace 7 años - 3 (Experiencia positiva)
Ok
Isha Goel
hace 7 años - 5 (Experiencia positiva)
Iryna Smyhur
hace 7 años - 5 (Experiencia positiva)
graciela lafrocce
hace 7 años - 4 (Experiencia positiva)
Muy bueno
Lex Osborne
hace 7 años - 4 (Experiencia positiva)
Great company. Well organised - delivered everything as promised
Юля Прокофьева
hace 7 años - 5 (Experiencia positiva)
Avi Noam
hace 7 años - 5 (Experiencia positiva)
סוכנות טיולים שמוציאה מידי יום מאות אנשים בעשרות קבוצות למונסראט, לטיולים ברחבי ברצלונה והאתרים הסמוכים לה , למשחקי כדורגל ,לחווית הפארקים והאטרקציות בעיר ועוד. היחס מעולה , המחירים סבירים , המדריכה שלנו - אנה - הייתה מקסימה ושופעת ידע .
Brian Lynne
hace 7 años - 4 (Experiencia positiva)
Nicolas Vera
hace 7 años - 2 (Experiencia negativa)
Noel Davie
hace 7 años - 5 (Experiencia positiva)
Frendly and very informed tours!. We booked their "Jump the Queue, Guided Tour" tickets for Sagrada Familia & Park Guell. Both guides were very knowledgable and entertaining. Prices were very competitive.
Raquel Adán Rubio (Rachel AR)
hace 7 años - 5 (Experiencia positiva)
Maryline A
hace 7 años - 1 (Experiencia negativa)
English speaking tour guides are the worst. By the time they figure out which vocabulary to use, it is too late. I don't recommend it. The waiters in the city speak better English.
María Laura García
hace 7 años - 3 (Experiencia positiva)
María Alejandra Sanchez
hace 7 años - 5 (Experiencia positiva)
Gracias por la atención!!
Irshad Baig
hace 7 años - 4 (Experiencia positiva)
Adolfo Rodríguez Padilla
hace 7 años - 3 (Experiencia positiva)
Liliana Fraimorice
hace 7 años - 5 (Experiencia positiva)
Maxime
hace 7 años - 4 (Experiencia positiva)
Elisa Sammartinaro
hace 7 años - 5 (Experiencia positiva)
Bruce
hace 7 años - 5 (Experiencia positiva)
This was a wonderful and informative tour. Marie Carmen was great! She was patient and carefully answered all questions in both english and spanish. What a gem! The time of the tour worked great for us as it gave us time for a leisurely breakfast before heading to the park for the tour. The park gets crowded in the afternoon and it gets warm and humid as well, so the length of the tour was perfect. We took the time to walk to the top of the hill following the tour, just to get another "visa", but perhaps this would not be for everyone. Thank you Marie Carmen!
soumeya kessai
hace 7 años - 5 (Experiencia positiva)
La meilleure compagnie avec laquelle J ai pu découvrir plusieurs endroits magnifiques à Barcelone. Très accueillants et patients. Les guides sont fantastiques et a l'écoute avec de merveilleuses explications.
Andrea Luque
hace 7 años - 4 (Experiencia positiva)
Noam 3
hace 7 años - 4 (Experiencia positiva)
Angel Fernandez
hace 7 años - 5 (Experiencia positiva)
Archana Mundlur
hace 7 años - 1 (Experiencia negativa)
Илья Гайдар
hace 7 años - 5 (Experiencia positiva)
Kemak Group
hace 7 años - 5 (Experiencia positiva)
Anna B
hace 7 años - 5 (Experiencia positiva)
Alejandra Misionera & Guaraní
hace 7 años - 5 (Experiencia positiva)
Paseos bien organizados.
Itzik Shitrit
hace 7 años - 5 (Experiencia positiva)
כרטיס לקריבה פארק המים בפורטאוונטור הכולל הסעה ב42 יורו. הסעה באוטובוס ממוזג שעה וחצי נסיעה.
Mira F
hace 7 años - 5 (Experiencia positiva)
My boyfriend and I took a tour to Montserrat-Torros-Sitges. The company had an offer for that day so we paid 65 euros each. We loved the tour. Our guide Anna did a great job. Very well spoken and informed young lady. The places we visited were amazing. We loved the gallery/museum in Montserrat. Torres and the winary also gave us pleasant emotions, so did Sitges. We had approximately 2 hours for each place in order to look around. If you have a spare day in Barcelona don't hesitate and get the tour. You won't regret it.
Gyan Sinha
hace 7 años - 3 (Experiencia positiva)
borjarofo
hace 7 años - 4 (Experiencia positiva)
Nemesis
hace 7 años - 5 (Experiencia positiva)
Super sympa et parle un petit peu plusieurs langues.
Cesar Aaron Cruz
hace 7 años - 5 (Experiencia positiva)
Cecilia was our guide. She was very kind, great personality and professional. She made sure that the group stayed together. Since I can speak English and Spanish, I noticed that whatever she said in Spanish, she would also say it in English to ensure that the English speakers felt as included as the Spanish ones.
Lamin Jaiteh one
hace 7 años - 5 (Experiencia positiva)
Faith
hace 7 años - 3 (Experiencia positiva)
mary martin
hace 7 años - 5 (Experiencia positiva)
Excelente servicio , la guía turista Ana es la mejor q visto en mis viajes, muy explícita , amable y educada excelente 20 puntos😍
Turki Ashrah
hace 7 años - 4 (Experiencia positiva)
Alejandro Merel
hace 7 años - 4 (Experiencia positiva)
Naser Dodic
hace 7 años - 5 (Experiencia positiva)
Carlos E Landa
hace 7 años - 5 (Experiencia positiva)
sylvie dalmeida
hace 7 años - 4 (Experiencia positiva)
Clara Millán
hace 7 años - 5 (Experiencia positiva)
Silvana Maria Mojica Moreno
hace 7 años - 3 (Experiencia positiva)
No son claros en el manejo d e información que pautan en la web.
Xavi Lee
hace 7 años - 1 (Experiencia negativa)
Ole
hace 7 años - 4 (Experiencia positiva)
Scud Missle
hace 7 años - 4 (Experiencia positiva)
Zu empfehlen
Laura Hogan
hace 7 años - 1 (Experiencia negativa)
Very unorganized. Says e tickets are accepted at the desk but coach driver won't accept so had to queue a 2nd time for 30 minutes!!!! Why not give me the ticket the first time I queued? There are 4 buses but no one tells you this. Get organized and improve your customer service.
Markus Heft
hace 7 años - 1 (Experiencia negativa)
You have to improve your check in procedure at the bus. It is horrible to have no orientation inside waiting queues for tickets as well as for the bus. People are stepping in to the queue and jostle. The bus finally started more than 30 minutes late.
Magdoleen Boctor
hace 7 años - 4 (Experiencia positiva)
Ekaterina Mikhailova
hace 7 años - 5 (Experiencia positiva)
Malliori Thalia
hace 7 años - 5 (Experiencia positiva)
Jorge Sanches
hace 7 años - 4 (Experiencia positiva)
francisco lopez
hace 7 años - 4 (Experiencia positiva)
pradeep sharma
hace 7 años - 4 (Experiencia positiva)
Very good guide and helpful staff.
Aidan O'Connor
hace 7 años - 5 (Experiencia positiva)
Juanjo Dominguez
hace 7 años - 5 (Experiencia positiva)
Petia Kirilova
hace 7 años - 4 (Experiencia positiva)
Ignacio Portales
hace 7 años - 4 (Experiencia positiva)
Knud Veisig Poulsen
hace 7 años - 4 (Experiencia positiva)
Audra Brandt
hace 7 años - 1 (Experiencia negativa)
Minus 5 🌟. Julià Travel has HORRIBLE customer service. Never, have I been treated so rudely, unprofessionally, and been scammed by a "TOUR COMPANY". 300€ gone! 3 disappointed ppl. Our train was late, so LATE was out of our control. Steer clear of companies directly across the street from the attraction you want to visit. By the time you get through the line to exchange your computer ticket for REAL tickets, you cannot make it more computer user UNFRIENDLY. ...absolutely no refunds, changes to times, and no way to visit Sagrada Familia WITHOUT A GUIDED TOUR from a 3rd party company. Best to purchase the BOOK of pictures of the Cathedral. I visited Sagrada Familia 5 yrs ago w/o a 3rd party guide, no problems. Enjoyed that visit w/o any 3rd party run around. Used DIFFERENT 3rd party company FABULOUS guide to visit Montserrat Abbey and the Black Madonna. Better experience by FAR! Actually picked up at hotel and returned promptly after the tour. Less crowds, beautiful mountain views and air, very friendly and professional experience.
Virginie Bervas
hace 7 años - 5 (Experiencia positiva)
jennifer bousanayeh
hace 7 años - 4 (Experiencia positiva)
Mario Henrique do Carmo Carmo
hace 7 años - 5 (Experiencia positiva)
Fantástica guias muito atenciosos e simpáticos. Recomendo!
Anne-Liis Andrades
hace 7 años - 5 (Experiencia positiva)
Took an afternoon tour to Montserrat, which was well organised with a lovely tour guide Lea. Beautiful, scenic, historic 👌
josep maria llussa pinyol
hace 7 años - 3 (Experiencia positiva)
Agència de viatges, com moltes altres, res especial
MARÍA ANTONIETA PASSERA
hace 7 años - 5 (Experiencia positiva)
Muy buena agencia! Cumplen con lo prometido. En algunas excursiones tenés la posibilidad de que te pasen a buscar por el hotel. Excelentes las excursiones a la Torre Eiffel y paseo en barco por el Sena. En Madrid muy completa la excursión a Toledo. Todo lo contraté por internet.
Desiree A.A.
hace 7 años - 5 (Experiencia positiva)
Bien organizado. Puntuales y amables.
Silvia Polner
hace 7 años - 3 (Experiencia positiva)
Buena atención
Devi Carolina Salas Olortegui
hace 7 años - 3 (Experiencia positiva)
Hice el día en portaventura, claramente no es la mejor opción en cuanto a precios pero ha sido cómodo no tener que pensar en cómo llegar sin coche
Sudha Chandrashekar
hace 7 años - 4 (Experiencia positiva)
Nate Amchan
hace 7 años - 3 (Experiencia positiva)
We did a morning trip to Montserrat that I would rate as a one star experience and a tour of Park Güell that was a five star experience.
Joeri Scheerhoorn
hace 7 años - 5 (Experiencia positiva)
Paul W
hace 7 años - 5 (Experiencia positiva)
Julia Travels was a great choice for my wife and my honeymoon to Barcelona. They were very informative, very nice and pleasant to work with. We took guided tours (through the I-venture card) to; Park Guell, La Sagrada Familia, Montserrat day tour, Full Hop-on Hop-off city of Barcelona bus tour, and the Flamenco night show. All of them were excellent and all of the tour guides were exceptional. We also took the Wine and Cava tour, which was great (only complaint there was that it was all day and there was not food available, so plan to bring your own lunch). Great place, highly recommend Julia
Mark Kemper
hace 7 años - 3 (Experiencia positiva)
Robert Ford
hace 7 años - 5 (Experiencia positiva)
Picked up a 5-item iventure card. I showed up quite late in the day (about 60 minutes to closing) so I didn't have to wait and everything was very quiet. All the tours went exactly as planned and i would certainly use Julia Travel again.
CKJ
hace 7 años - 2 (Experiencia negativa)
This is a large travel company. We went to two offices in Barcelona as we had a prepaid tour of Sagrada. One off of Carrer de Balmes and the other across from La Sagrada Familia. The staff at Balmes are professional and helpful. It's also a nicer office. The staff at the location across from the Sagrada Familia were generally speaking, just rude, and acted annoyed when asking them a question. We had to meet here to pick up tickets and tour guide. Guide was knowledgeable yet his Spanish accent when speaking English made it difficult to understand him. The tour moved fast. If you took your eyes off him you could loose him as he just held a white folded piece of paper in the air to notice him in crowds.
Glória Honti-Pulay
hace 7 años - 4 (Experiencia positiva)
Mukesh Joshi
hace 7 años - 4 (Experiencia positiva)
Economic travelling
Mohamad Houri
hace 7 años - 5 (Experiencia positiva)
Eliana Sardinha
hace 7 años - 3 (Experiencia positiva)
Td mt corrido e a guia local fraca. O guia acompanhante sensacional!
Andres Mtz
hace 7 años - 5 (Experiencia positiva)
Used this travel agency before and came back this time in Barcelona because of their friendliness and great service
Eldar Erez
hace 7 años - 5 (Experiencia positiva)
Perfect!
Anany Sharma
hace 7 años - 5 (Experiencia positiva)
Jim Heard
hace 7 años - 5 (Experiencia positiva)
Great way to Skip the line
Luisa Hardoy
hace 7 años - 5 (Experiencia positiva)
Luis Paolo Herrera Alejos
hace 7 años - 5 (Experiencia positiva)
Pedro Moreno Sanchez
hace 7 años - 4 (Experiencia positiva)
Martín Santoro
hace 7 años - 4 (Experiencia positiva)
k Alexander
hace 7 años - 5 (Experiencia positiva)
Lakshminarasimhan Srinivasan
hace 7 años - 5 (Experiencia positiva)
Excellent
Ion Hermeneanu
hace 7 años - 5 (Experiencia positiva)
Mauro Colombo
hace 7 años - 5 (Experiencia positiva)
Florina Z
hace 7 años - 5 (Experiencia positiva)
Sehr freundliche Mitarbeiter, die uns in Ruhe alles erklärt haben.
Sandro GANNAU
hace 7 años - 4 (Experiencia positiva)
Marta Coria
hace 7 años - 4 (Experiencia positiva)
Muy buena excursión
Fabio Byun
hace 7 años - 5 (Experiencia positiva)
Eduardo Hernandez
hace 7 años - 4 (Experiencia positiva)
Muy profesional y una organización muy buena
Benedetta Leone
hace 7 años - 1 (Experiencia negativa)
yakov medvedev
hace 7 años - 5 (Experiencia positiva)
was waiting for my tour. place was clean and comfortable
cristina B
hace 7 años - 5 (Experiencia positiva)
I booked the guided tour to Girona and Firueras with them on tours4fun website. They ask for the printed ticket (all travel agencies ask for printed tickets on arrival) I didn't have one but they provided us their tickets anyway. The tour itself was done with a different company.
Ruben Molina Niño
hace 7 años - 4 (Experiencia positiva)
Ranjani Ramesh
hace 7 años - 4 (Experiencia positiva)
Conor Rouillier
hace 7 años - 4 (Experiencia positiva)
Chloé Bonnet
hace 7 años - 3 (Experiencia positiva)
Nous avons dû attendre 30 minutes avant de pouvoir acheter les billets car sur les 4 guichets seul un permet d'acheter
Koji Takakura
hace 7 años - 5 (Experiencia positiva)
Stacey Fernandes
hace 7 años - 1 (Experiencia negativa)
Do not book with this company. They charged us twice for one tour and promised to provide a refund for one charge. Of course since we've left Barcelona and live abroad they won't respond.
Valem Gatto
hace 7 años - 4 (Experiencia positiva)
Diana Balduzzo
hace 7 años - 1 (Experiencia negativa)
La guida nella gita a Montserrat ci ha ignorati . Avevamo scelto la gita in catalano, presente nel programma dell'agenzia, hanno parlato solo in inglese. Io lo capisco poco purtroppo, ma abbiamo pagato come chi capiva l'inglese. Poca professionalitå.
Mark S
hace 7 años - 5 (Experiencia positiva)
We took two great tours with this company. 1. Montserrat a beautiful monetary in the side of a mountain. 2. Sagrada Familia a very interesting church designed by Gaudi starting in the late 1800's & won't be finished until 2026.
Dani Cabezas
hace 7 años - 4 (Experiencia positiva)
Ian Quin
hace 7 años - 5 (Experiencia positiva)
Kelly Rosen
hace 7 años - 1 (Experiencia negativa)
Worst tour company ever. Booked the same tour two days in a row and was told both days the wrong place to meet guide. Would not refund money or fix the problem. Do not deal with this company. Rip off.
Pablo Moreno
hace 7 años - 5 (Experiencia positiva)
Earl Jones
hace 7 años - 5 (Experiencia positiva)
Excellent travel on the tour buses would recommend
Piotr Frasunek
hace 7 años - 5 (Experiencia positiva)
RAHUL SARAF
hace 7 años - 3 (Experiencia positiva)
Expensive. I'll suggest to avoid it. Their bus is also ordinary.
Patriota Da Caatinga
hace 7 años - 5 (Experiencia positiva)
Hajnáczky Sándor
hace 7 años - 5 (Experiencia positiva)
T L
hace 7 años - 3 (Experiencia positiva)
Jose Agusti Sabater
hace 7 años - 3 (Experiencia positiva)
Julica Elise Nilsen
hace 7 años - 2 (Experiencia negativa)
Got to the amusement park in time and home in time. But the buss driver seemed angry and sad. I had to pee when we we're on our way home and the bus driver sad angry no. No toilet on the bus and no stops. The bus drive where 1,5 hours
Fabian Roider
hace 7 años - 5 (Experiencia positiva)
Habe hier nur meinen Voucher für die Camp Nou Führung eingelöst, dies jedoch ohne Schwierigkeiten.
María del Rosario Costa
hace 7 años - 3 (Experiencia positiva)
ManLykMo
hace 7 años - 5 (Experiencia positiva)
Well organised from what i experienced given the amount of people that were for different tours. Only saw the bad reviews after booking so i was worried. But im happy with it. Air conditioned coach with WiFi and an excellent tour guide from start to finish.
Lukas 1610
hace 7 años - 1 (Experiencia negativa)
Very bad sverice. The staff are unfriendly. They offered tours in German language. I booked it and then they sad that was a mistake from the internet page and there no German tours
Glenn Polin
hace 7 años - 2 (Experiencia negativa)
Both the office and the tours from Julia Travel are not that well organized. We had booked a tour package online and then two of our party were ill and unable to make the tour. We called in well ahead of time and asked if we could change the tour time and we're told yes for a fee they would do that. The fee was less than the cost of the tour so it seemed reasonable. When we were ready to reschedule, we called and no one knew anything about this fee...they simply wanted us to pay again for the tour. Also they were not able to book the tour over the phone or online the day of the tour. They insisted that we had to come down to the office and book the tour in person. So it cost extra time for us and a cab fare to go down and pay again for the tour we did not take. In the office they rebooked us for the tour but only gave us a credit card receipt and nothing to give to the guide. They insisted our names were on the list and there would be no trouble. That turned out to only be partially true as the guide had some trouble finding us. With another woman we were standing with he had to make several phone calls back to the office to verify her spot on the tour. The tour of Parc Guell was led by a knowledgeable man named Julio. His English was decent but his accent was sometimes a bit hard to understand. They grouped both the Spanish speakers and the English speakers into the same tour and so Julia had to repeat everything twice-- once in Spanish and once in English. This was done, I am sure, to save money for them but I think it slightly inconvenienced most people and certainly Julio. The Parc Guell tour was not well organized and landed us at the end with only about 15 minutes or less before the bus took us back. There was not time to stand in line to go into one of the Gaudi houses and barely enough time to go use the bathroom or get a bottle of water. I liked the Sagrada Familia tour from Julia Travel even less. However, I am not sure this is the fault of Julia travel, as the Sagrada Familia is hard to take in and the guide had to use a radio mic to talk to our group, which made his accent even harder to understand. Although I know he wanted to go over everything, it was probably too much material too fast. Overall, I would not recommend Julia Travel. There may be better agencies in town and it would be worth trying to find them.
Stella Alnornoz
hace 7 años - 3 (Experiencia positiva)
Dave Lumbreras
hace 7 años - 5 (Experiencia positiva)
Amazing
amber lavalle
hace 7 años - 2 (Experiencia negativa)
Horrible company. 5 tours in Spain with them, only ONE okay. The rest were terribly unorganized, impossible to hear the guide, and squashed into tiny non-airconditioned busses (the AC probably worked, but they refused to turn it on for the 8 rows sweating to death in the back for 90min rides each way) Our guide for one tour was OBVIOUSLY hung over and impatient and refused to repeat things when we couldn't hear because we were stuck in the back of the bus with no working speakers. Save yourself the frustration and misery -- book with ANY other tour group. We tried Julia Travel 4 separate times in Spain, and that was 4 times too many.
Mithun Thottupura
hace 7 años - 5 (Experiencia positiva)
Carine Würch
hace 7 años - 4 (Experiencia positiva)
Axel Araya Bongiorno
hace 7 años - 5 (Experiencia positiva)
Linnea Snyderman
hace 7 años - 5 (Experiencia positiva)
Had an incredible trip to Monserrat with Julia Travel! Our tour guide, Anna, was beyond amazing. I would highly recommend booking with them :)
Pablo Ivaldi
hace 7 años - 4 (Experiencia positiva)
Buena atención y visita guiada. Solamente flaquean un poco a la hora de explicar en inglés.
Pratik Shah
hace 7 años - 5 (Experiencia positiva)
Suada Mehmedovic
hace 7 años - 4 (Experiencia positiva)
pedro2064
hace 7 años - 4 (Experiencia positiva)
Meiki Meiki
hace 7 años - 1 (Experiencia negativa)
Олександр Марчик
hace 7 años - 5 (Experiencia positiva)
Все по-суті і гарно організовано
Lisa Sandow
hace 7 años - 3 (Experiencia positiva)
Edda
hace 7 años - 2 (Experiencia negativa)
Gut organisierter Ausflug, wenig gesehen im Bus, zu wenig Stops
Ronald Sawe
hace 7 años - 3 (Experiencia positiva)
Alessandra Rossi
hace 7 años - 5 (Experiencia positiva)
Jos vr
hace 7 años - 5 (Experiencia positiva)
Sehr nettes Personal
Nikolas el Gato
hace 7 años - 5 (Experiencia positiva)
Calidad precio buena
Tarek
hace 7 años - 5 (Experiencia positiva)
They offer all the tours in Barcelona. Ask them for the I-Venture card with 3 attractions for 70 EUR. Make sure the card has a red dot so you don't pay extra when choosing the good attractions. This card gives you access to pretty much all Barcelona attractions and will give you access to hop on hop off bus.
Thomas Kaiser
hace 7 años - 4 (Experiencia positiva)
Maricel Portas
hace 7 años - 5 (Experiencia positiva)
Excelente guia en girona- figueres
Yvon X
hace 7 años - 3 (Experiencia positiva)
Tour agent on coach was great. People in the office not so much.
Sevi inCoréeLation
hace 7 años - 4 (Experiencia positiva)
Rien a dire le trajet au top Personnel au top . Parles plusieurs langues . Le seul hic les passagers qui se foute de vous ... et comme toujours les catalans . Si vous etes devant eux sur un siege cest le leur donc votre appuie tete cest le leur ... bref les catalans touriste sont une horreur
Carl Beltran
hace 7 años - 3 (Experiencia positiva)
OK tour operator for a guided day trip to Monserrat. Comfortable bus leaves Barcelona at 9:30 AM, leaves Monserrat at 1:30PM back to Barcelona.
Arvind Singh
hace 7 años - 2 (Experiencia negativa)
Thomas George
hace 7 años - 5 (Experiencia positiva)
We had one Montserrat tour and Sagrada familia tour from Julia travel. Guides were really good. Only the timing of monserrat tour was not fine. We couldn't enjoy much as it got dark soon after we reached there.
Shay Okon
hace 7 años - 4 (Experiencia positiva)
Lixing Li
hace 7 años - 5 (Experiencia positiva)
Malka Okon
hace 7 años - 5 (Experiencia positiva)
Hazel Bunny
hace 7 años - 5 (Experiencia positiva)
Outstanding tour. Well informed history buffs for guides.
Chet Woods
hace 7 años - 5 (Experiencia positiva)
Through Julia travel, we went to Mont Serrat. Although I've forgotten his name, our guide (who does not like strong cheese) did an excellent job telling us about the history of not only Barcelona (on the way in and out of town) but also Mont Serrat!
LUIS MANUEL ALFONSO
hace 7 años - 4 (Experiencia positiva)
Quieres visitar barcelona ? Aqui te proporcionan lo necesario.
Kostya Yeremenko
hace 7 años - 4 (Experiencia positiva)
Bernardo Aguilar
hace 7 años - 4 (Experiencia positiva)
Eugenia Lasso
hace 7 años - 1 (Experiencia negativa)
Pésima!!!!! Ayer hicimos Montserrat y como éramos tres los que hablábamos español nos contaban 50 cuadras después y sin micrófono. NOSOTROS contratamos en español no bilingüe Hoy teníamis ruta de los vinos y cavas catalanes y cuando nos presentamos a las 8hs estaba cancelado.
Pedro Tarazona Jaimes
hace 7 años - 5 (Experiencia positiva)
Excelente agencia de turismo, los mejores tours por Barcelona y alrededores
Sandeep Bedi
hace 7 años - 5 (Experiencia positiva)
Very well organised
Dylan
hace 7 años - 1 (Experiencia negativa)
Jazmin G
hace 7 años - 3 (Experiencia positiva)
Michael Perez Rodriguez
hace 7 años - 3 (Experiencia positiva)
Luis Holguin
hace 7 años - 5 (Experiencia positiva)
Trabajan con calidad. Buen personal
Rocio Alva
hace 7 años - 5 (Experiencia positiva)
Stefan Laurentiu Nechifor
hace 7 años - 4 (Experiencia positiva)
Carlos Nikolic
hace 7 años - 5 (Experiencia positiva)
Derrick Murtagh
hace 7 años - 1 (Experiencia negativa)
Jordi D
hace 8 años - 5 (Experiencia positiva)
In my opinion they have the largest variety of tours in Barcelona. I will repeat with them next time. The guide was very friendly and we learnt very interesting things.
Gabriela Mendoza
hace 8 años - 1 (Experiencia negativa)
Pésimo!!! Pague 85 euros por una "oferta" que resultó ser falsa!!!! Me hicieron comprar un Tour de flamenco (que no estaba en mi itinerario) para economizar en las entradas de casa batllo y la Pedrera cuando pude haberlas tenido mucho más baratas en línea!!!! Infórmese bien antes de comprar con ellos!!!!!
Светлана Побирская
hace 8 años - 5 (Experiencia positiva)
Хорошая туристическая компания. Брали у них поездку в Порт Авентура +трансфер. Довольно приятные цены.
Hyungjoo Benedict Tjen
hace 8 años - 4 (Experiencia positiva)
Michael Zimmerman
hace 8 años - 5 (Experiencia positiva)
May Huang
hace 8 años - 5 (Experiencia positiva)
就是跟著當地人出團,去遠一點的海邊。自由行動很方便
Dominic Rajan
hace 8 años - 3 (Experiencia positiva)
Good service
Amber LaValle (Living Canvas Bodypaint)
hace 8 años - 1 (Experiencia negativa)
We purchased a private car transfer in Madrid from the airport to the hotel...After 19hrs of flights, we arrived on time at the scheduled terminal, but no driver showed up for 40 minutes. After three separate $20 international phone calls to the main office (and being treated like dirt by the "help operator"), we were told to meet the driver at a bar...three termials away. I had to FIGHT the woman on the phone (with my limited Spanish), and ultimately she called the driver and sent him to the correct terinal to meet us. She was *highly* unpleasant, and treated us like it was OUR fault that we didnt speak fluent spanish (which is why we pa8d so much for a private car transfer and.driver ti meet us when we landed) They sent the driver to the wrong terminal, didnt want to correct it, and somehow it was OUR fault. Bad first impression, but we know sometimes things happen and tried to roll with it... Three tours were booked through Julia Travel -- all were a waste of time. They'll get you there and back, but after 3 pre-arranged tours with this group we both suggest choosing another company. We booked English tours, but the guides spent MUCH more time and attention with the Spanish speakers (even though all 3 were supposed to be in English only). The guides are diffucult to understand, speak too quickly, and do not tell you proper directions where and when to meet them once the trip begins. We booked 2 tours in Madrid and 1 in Barcelona...probably the WORST we've ever been on. Overcrowded busses, aloof/cranky guides, and they transition between Spanish and English so fast that you miss 80% of the information (odd, since we booked ENGLISH tours) Be aware that they speak about things as THEY enter a room (not their guests) so by the time the entire group gets into the space they have finished and left the room and moved on to something else. We were lost the entire time, on all 3 trips. Do NOT expect to be able to be ask questions of your guide -- they will glare at you, alienate you, ane make fun of you in Spanish to other guests...and GOD FORBID your headset malfunctions or battery goes dead in a palace or museum -- both times i was told "you are bad luck - don't stand near me" by the guide...horrible, since that meant we missed ALL of the historic information from 2 of 3 tours we paid for. We have done 3 separate tours with this company (2 in Madrid, 1 in Barcelona), and one private car transfer to the airport -- by FAR the worst tour experiences EVER. The check-in people in Madrid are extremely unpleasant and unhelpful. Sure, they'll drive you there and back, but that's all -- Do not expect more than an overcrowded and uncomfortable bus ride. We both feel like we need to hire another company to repeat *eveything* now...but we do not have an extra 6 days in Spain to fix it. Choose ANY company but Julia Travel. They wasted our entire vacation.
Sérgio I.
hace 8 años - 4 (Experiencia positiva)
Nice agency.
JULISSA PASACHE
hace 8 años - 4 (Experiencia positiva)
Max Fnine
hace 8 años - 5 (Experiencia positiva)
Alejandro Charcape
hace 8 años - 3 (Experiencia positiva)
Vidushi Jain
hace 8 años - 1 (Experiencia negativa)
You’ll be better off buying the tickets online. It’s a waste of time and money to be using their tour guides. It took 45 minutes of lecturing to just enter the Sagrada Familia and we were not taken to the towers either. We were told we can’t go up whereas the Sagrada office provides with tickets to the tower. I paid 85 euros for three locations where my time was wasted. Hence please buy the tickets online at the official website.
Marcia Quaggio
hace 8 años - 4 (Experiencia positiva)
Um pouco de pressa da guia e os vidros do ônibus muito sujos !
Maria Alicia Pini
hace 8 años - 4 (Experiencia positiva)
Muy buena atencion
Miroslav Pejic
hace 8 años - 5 (Experiencia positiva)
autumn cho
hace 8 años - 1 (Experiencia negativa)
The tour guide is too terrible. Like a answer machine, quickly play the voice. The attitude is bad. If the guy is not happy, he will drop you out. Terrible, terrible, very terrible.
Quilmes
hace 8 años - 4 (Experiencia positiva)
Serban Silviu Adrian
hace 8 años - 5 (Experiencia positiva)
Ramon Brooker
hace 8 años - 3 (Experiencia positiva)
Great for Montserrat. Placated to one individual for Família Sagrada, whom was annoying and monopolised questions. Basically we paid for an English tour but got French because of the one person
אירמה אלון
hace 8 años - 2 (Experiencia negativa)
Thomas Reimann
hace 8 años - 5 (Experiencia positiva)
Sehr netter Service
andre eduardo de almeirda contreras
hace 8 años - 3 (Experiencia positiva)
Bom
Josepm
hace 8 años - 5 (Experiencia positiva)
Monika Hajkova
hace 8 años - 5 (Experiencia positiva)
Very good service
Jojo Mariano
hace 8 años - 1 (Experiencia negativa)
Inconvenience company. They don’t make it easy for you to get your tickets. Beware if you order your tickets from Viator for the Camp Nou Tour, you have to pickup your tickets from their office in the middle of Barcelona. 20 mins car ride from the stadium. Please avoid buying any tickets from this company!
Vasil Mirchev (Mister Mirchev)
hace 8 años - 1 (Experiencia negativa)
Disgrace! They refused to refund us after our tour was canceled because of the strike, althou they said they will.
Brandon Rothberg
hace 8 años - 2 (Experiencia negativa)
Booked an excursion through them to Montserrat using the iTravel card. We were told to show up at 915am for a 930am departure, and that was written on our receipt. We showed up at 915am only to be told the bus had already left and that we were supposed to have arrived at 9am. We had to convince them to refund our €30, as they weren't planning on doing so originally even though it was their mistake.
Miguel Valdez
hace 8 años - 5 (Experiencia positiva)
Entodomemeto Tenerife
hace 8 años - 5 (Experiencia positiva)
Agilidad en la atención al público.
Hugo van Vuuren
hace 8 años - 5 (Experiencia positiva)
Laura Josefina
hace 8 años - 5 (Experiencia positiva)
RAM KUMAR
hace 8 años - 4 (Experiencia positiva)
Cila Casal Ribeiro
hace 8 años - 4 (Experiencia positiva)
Mesha 004
hace 8 años - 3 (Experiencia positiva)
Anatoliy Kuzmin
hace 8 años - 5 (Experiencia positiva)
Arvids Osis
hace 8 años - 5 (Experiencia positiva)
Antonio muñiz
hace 8 años - 5 (Experiencia positiva)
Alberto Miele
hace 8 años - 1 (Experiencia negativa)
Pésima agencia. Tienes que hacer kilometros para retirar el ticket. Está muy lejos del Camp Nou. Además en sito del estadio se pagaba 50 euro dos tickets, aquí he pagado 56.
Karthik Ravi
hace 8 años - 3 (Experiencia positiva)
Use camp nou website to buy tickets. Instead of booking with them. Waste of time to pick up tickets from this travel. Thanks
Justin Richards
hace 8 años - 3 (Experiencia positiva)
Very rushed. Tour not long enough to do all on itinerary. Tour guide's instructions a little unclear. Good clean bus and office.
Jo Chandra
hace 8 años - 1 (Experiencia negativa)
This is the worst company to deal with ever. Missed the start of the tour and when I tried to catch up there was no help from park staff, no proper signage in any bus, no answer at Julia Travel when I called. No effort at all into accommodating 3 tour members who were only 5 minutes behind the rest of their party.could have waited knowing we were trying to climb the hill. Good luck if you use this Julia Travel. I would NEVER recommend this place to anyone. JUST GOT RIPPED OFF 125 for nothing. Have to give them a 1 rating to post but they don't even deserve one.
Raul Cetina
hace 8 años - 5 (Experiencia positiva)
Mariano F
hace 8 años - 5 (Experiencia positiva)
Liv Hua
hace 8 años - 4 (Experiencia positiva)
Shashi Nigam
hace 8 años - 4 (Experiencia positiva)
They are real professionals and very good at what they do and polite to each and every one
Emanoel Peleja
hace 8 años - 4 (Experiencia positiva)
Leslie P
hace 8 años - 4 (Experiencia positiva)
Susan
hace 8 años - 4 (Experiencia positiva)
Gracias a LIDIA y a Ana. Estupendo sus conocimientos nos ayudaron mucho a conocer Barcelona.
MARIA COMENTA
hace 8 años - 4 (Experiencia positiva)
Especial para comprar tours y Conocer Barcelona y sus alrededores muy serios y puntJames.
Sa Hu
hace 8 años - 2 (Experiencia negativa)
Die Abfahrtzeiten sind sehr schlecht gewählt!!!Es ist kaum möglich die schwarze Madonna zu sehen,da man ewig ansteht und der Bus sehr schnell wieder wegfährt. Für 55€ echt ein Witz! !!
bernardo marano
hace 8 años - 1 (Experiencia negativa)
Siamo stati il 26 giugno 2017, abbiamo prenotato una visita guidata in italiano, ci siamo ritrovati in mezzo ad un gruppo di americani, durante la visita ha spiegato con un italiano sommario la storia e le caratteristiche della Sagrada Familia e alla nostra richiesta di visitare le Torri....la Guida (apprendista della semantica italiana) ha detto che per motivi di sicurezza non era possibile.... Tutto smentito da altri visitatori che nello stesso periodo.di Giugno hanno visitato le Torri della Sagrada Familia.Da fonti ufficiali se risultasse ciò...chiederò il rimborso della visita....il minimo sindacale....eppoi ci rivedremo.....
Rayan Moussallem
hace 8 años - 5 (Experiencia positiva)
Aomori Ken
hace 8 años - 4 (Experiencia positiva)
Trevor Jansen
hace 8 años - 1 (Experiencia negativa)
Fraudulent Card Transaction processed at Julia Travel.
Adesina Adebowale
hace 8 años - 5 (Experiencia positiva)
Ed Broas
hace 8 años - 3 (Experiencia positiva)
Decent product offerings. We were, however misinformed about rules on use of busturistic bus and Iventure card. We were told twice that we can just present card when boarding. Incorrect: a voucher must first be acquired from a booth.
IŞIL YILMAZ
hace 8 años - 1 (Experiencia negativa)
Laurent Chaveroche
hace 8 años - 3 (Experiencia positiva)
Ivanna Spitzke
hace 8 años - 4 (Experiencia positiva)
Alfredo Vacca
hace 8 años - 5 (Experiencia positiva)
Bravi e professionali
Daniel Leschniewski
hace 8 años - 4 (Experiencia positiva)
ak lammers
hace 8 años - 3 (Experiencia positiva)
Kim Kunwoo
hace 8 años - 1 (Experiencia negativa)
The guide had an incomprehensible accent that requires spontaneous concentration that later became exhausting. Also, with like 20~30 people walking around with no earphones, you could not hear what the guide was saying at all if you were not right next to him. The tour overall was quite boring, and anticlimactic. There are plenty of other tours that are more valuable than this. I did four tours around Barcelona and this was by far the worst one. (I took the afternoon Gaudi Artistic Tour that goes to the exterior of Sagrada Familia, Park Guell, and a few more Gaudi buildings.)
Douglas Wicks
hace 8 años - 1 (Experiencia negativa)
Miserable tour to Montserrat. Better to take the train, guide was clueless right from checking of tickets onwards. We spent more time standing in the sun waiting for her than anything else. Marginal English skills even Spanish speakers among us couldn't follow her train of thought when she explained in Spanish.
Pratik Tripathi
hace 8 años - 3 (Experiencia positiva)
Average guides, with limited English vocabulary . Friendly staff though !! A stickler for time !!
Apoorv Singhal
hace 8 años - 2 (Experiencia negativa)
This rating is strictly for the office located in Barcelona and not Julia Travel per se. This office feels like it is still under construction. The staff is friendly enough but not at all like Julia Travel office in other cities like Madrid. Also, the information brochures regarding various tours available for not readily available. Plus some brochures were out of date.
Rod Schiffman
hace 8 años - 4 (Experiencia positiva)
They have more tours than just walking tours in town. We took the "Afternoon trip to Montserrat". They supplied an excellent coach trip. The tour was in both English and Spanish. The guide did an excellent job of showing the sites, and answering questions. The tasting of 4 liqueurs is completely tourist tacky and the liqueur is bad unless you like really sweet things. However, I can see how that gets tacked onto the tour. The actual tour and coach were excellent.
aga p
hace 8 años - 5 (Experiencia positiva)
Great travel agency..good price..friendly stuff
Swapnil Nalkar
hace 8 años - 5 (Experiencia positiva)
Good touring package and good guidance
Florent Burgat
hace 8 años - 5 (Experiencia positiva)
RustiX
hace 8 años - 3 (Experiencia positiva)
Socky Rivera
hace 8 años - 5 (Experiencia positiva)
Lugar de servicio, encuentro y salida. Muy organizado.
Silvia Pugliese Negocios Inmobiliarios
hace 8 años - 3 (Experiencia positiva)
MAYRA AMARAL
hace 8 años - 5 (Experiencia positiva)
Excellent service
Sidrah Hakim
hace 8 años - 1 (Experiencia negativa)
One of the worst experiences I've had with a travel company....staff is very quick to sell tickets without explaining refund policies or details ..... when I had to cancel a very expensive tour they said no refunds.... either go or your money is gone...... very very upsetting.... wouldn't recommend this travel agency to anyone....
Maria da Encarnação Gorgulho dos Santos
hace 8 años - 3 (Experiencia positiva)
Falta de profissionalismo dos funcionários
Alvaro Quiros
hace 8 años - 4 (Experiencia positiva)
Phil Delude
hace 8 años - 1 (Experiencia negativa)
Estafadores / fraudsters. No les confíes en ellos. Tuve billete pero inventaron una excusa completamente deshonesta para decir que no fuera válido. Fue claro que su única intención fue hacer los clientes pagar mas. Do not trust them at all. Just because you purchased a ticket does not mean they will not invent excuses to say it is invalid. They will cheat their customers just to make them pay a second time. PD me responden a esta critica pediendo que les contacto por email. La verdad es que ya lo hice varias veces pero no contestan antes escribir aqui.
Respuesta de Julià Travel Barcelona - Estació del Nord
Apreciado Sr., Sentimos que su experiencia con nuestra empresa no haya sido satisfactoria. Para poder investigar el caso y saber las razones por las que su billete haya sido considerado como no válido, le pedimos que nos envíe email explicando lo ocurrido y contestaremos a su queja lo antes posible. Saludos cordiales.
Zenaida Dy
hace 8 años - 5 (Experiencia positiva)
Very accomodating, friendly people.
Annibel Pérez Hernández
hace 8 años - 4 (Experiencia positiva)
Buena atención de sus empleados. Compramos boletos para Girona y Figueres y el tour estuvo muy interesante, sus guias turísticos muy preparados en la presentación. Hablan varios idiomas.
José Enrique Perez German
hace 8 años - 2 (Experiencia negativa)
Las instrucciones de los vouchers no son claras perdí un tour en Barcelona por que el lugar de salida estaba mal. Lo repusieron al día siguiente y el tour fue bueno.
Andréa Pereira
hace 8 años - 5 (Experiencia positiva)
Cumplen con todo!
Adrian Jones
hace 8 años - 4 (Experiencia positiva)
Really good tours with great guides.
Matt Studencki
hace 8 años - 1 (Experiencia negativa)
Poor excuse for a tour company. Booked a tour in Barcelona and they have changed the tour start location last minute. Before booking with this company: 1. DO NOT BOOK 2. See number 1 3. Triple check start location (this is subject to change last minute and will be at a different location to what is on your booking confirmation. 4. Save yourself the trouble and book with a proper tour company 5. Viator should not promote such a disorganised tour company. What an embarrassment.
Juan Rayo
hace 8 años - 1 (Experiencia negativa)
A ridiculous excuse for a company, they provide no instructions of where to be, their staff seem incapable of speaking any language sufficiently and are extremely rude. Definitely DO NOT book with this company.
Anna Ellmers
hace 8 años - 2 (Experiencia negativa)
federico urdaniz
hace 8 años - 1 (Experiencia negativa)
Estafadores!!! Me vendieron un tour al q nunca aparecio. Después me dijeron q era culpa mía, me faltaron el respeto, no supieron darnos una solución, y encima nos querían sacar más plata para volver a realizarlo!!! Engañan a la gente !!!!!
Xavier Martinez
hace 8 años - 1 (Experiencia negativa)
Terrible experience from booking to end of your. Personnel are despotic and act as though we are begging for alms. Direction to office are confusing to people who expect streets to continue instead of making a 90 degree turn. Calling the office for directions is useless. They don't care for clients, they give wrong and incomplete directions, totally impersonal and devoid of courtesy and knowledge of customer service principles.
Mr. C.
hace 8 años - 2 (Experiencia negativa)
David Garcia Aiman
hace 8 años - 5 (Experiencia positiva)
Una gran compra para efectuar tours
Ahmed AbdRabou
hace 8 años - 3 (Experiencia positiva)
Daan van Hugten
hace 8 años - 5 (Experiencia positiva)
Pablo Brito
hace 8 años - 4 (Experiencia positiva)
Às vezes se formam filas.
Lauro Domingos
hace 8 años - 3 (Experiencia positiva)
Erwin Meza
hace 8 años - 5 (Experiencia positiva)
Excelente servicio
Edgar Weggelaar
hace 8 años - 5 (Experiencia positiva)
Paul Du Plessis
hace 8 años - 2 (Experiencia negativa)
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Client, We are sorry that your valuation of our company is not positive. Our company would be grateful if you share more details about your experience in order to know which points of our service may be improved. You can send us a message using this platform or if you prefer you can send us an email. We appreciate your effort. Best regards.
Anna Luria
hace 9 años - 5 (Experiencia positiva)
Great service and very helpful staff
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear client, We appreciate your positive valuation. It makes us proud knowing that you find our staff helpful and that you enjoyed our service. All the best,
Gill Dando
hace 9 años - 2 (Experiencia negativa)
Too big and impersonal. I've don't lots of tours and guided trips in lots of countries and cities and his was by far the worst and most expensive. I found it super slow and boring. I did the highlights tour which at 45 euro isn't hat cheap considering I bet they get massive discounts and here were 38 of us on the bus. The first half was a pointless bus ride round so you cpuldnt take decent pictures and afterwards I learned it was barely worth being on as the places were all so close. The best bit was the mont juic cable car ride bur again they onky paid for half the ride it'd be way better to go round the full thing so do it on your own. Next the walk.... that was so slow and boring I just left after 10 minutes as I could see loads of interest g places we were walking past. The tour is in Spanish and English so you have to wait ages for each description and then as lovely as the lady was yu are both bored and she is struggling for words and her pronunciation was awful so half the time I didn't know what she was saying I'd never use them again. Do your own thing here it's way better sadly
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Customer, It is a big disappointment for us to know that you are not satisfied with your experience with our tour. Barcelona Highlights is a tour through the Gothic and Modernist Barcelona covering the most important highlights in this areas. We consider our prices reasonable taking in consideration the provided services and the prices ranges of the city. We are sorry that you found the walking tour slow. It is a bilingual tour because our clients are from different countries and we need to cover different languages. We will take in consideration your comment about the language abilities of the tourist guide and we will make a further study. Best regards,
Gabriella Varga
hace 9 años - 5 (Experiencia positiva)
vincenzo rizzo
hace 9 años - 5 (Experiencia positiva)
Ottimi servizi,tour ben organizzati.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Mr. Rizzo, We are glad that you are satisfied with our service and we really appreciate your positive valoration. All the best.
Michael Atashi
hace 9 años - 2 (Experiencia negativa)
The tour was mostly driving inside the bus around town. Could not see much. Not what I expected from a tour. It was more like a bus tour.
Respuesta de Julià Travel Barcelona - Estació del Nord
Dear Mr., Thank you for sharing your opinion. We take in consideration the comments that give our clients in order to improve our tours and our service. We would be grateful if you send us a private message or an email to tell us the name of the tour that you have booked. All the best.
Kurt Vaeyens
hace 9 años - 4 (Experiencia positiva)
Arthur Rocha
hace 9 años - 4 (Experiencia positiva)
Foi bacana. Recomendo. Busao com wifii e confortável.
Thuy N
hace 9 años - 1 (Experiencia negativa)
Terrible service and tour. We could barely understand the "English" tour as the Tour Guide had a very strong accent. None of the audio sets they gave us worked properly. There was continuous muffling and it would often cut out. Our ticket included tower entry in the Sagrada Familia; however, entry into this tower was denied on the day due to technical issues (which Julia Travel did not inform us of earlier in the day). They also refused to give a refund for the tower, shrugging us off rudely and telling us to deal with the 3rd party we booked it through (Viator). They also reassured us that they would inform Viator of what happened to assist in the refund, but when we called Viator they received no such news. Julia Travels agents only told us what we wanted to hear to get rid of us from their office because so many of us from the tour came back upset! I would not recommend booking anything through Julia Travel. The only thing they want is your money, even if it means lying.
Pardal
hace 9 años - 5 (Experiencia positiva)
A Julia Travel abre aos domingos para venda de ticket para visita ao Camp Nu ??
Jim Roach
hace 9 años - 1 (Experiencia negativa)
Paid 200 euros for 2 people for a half day tour and was kept outside on the sidewalk while employees ignored us and others when we arrived at the time indicated. Plenty of nice seating inside but employees would not open the door. Also, poor directions to this office. And, big sign that says "No Bathrooms". "What kind of business treats their customers this way?
Edgar
hace 9 años - 5 (Experiencia positiva)
Great Agency, would repeat again. Good advice on tours and things to do in the city! Highly recommended!
Bernadette Losert
hace 9 años - 4 (Experiencia positiva)
Marc Enric Vidiella Baños
hace 9 años - 5 (Experiencia positiva)
L Eriksson
hace 9 años - 3 (Experiencia positiva)
Guiden i bussen, på resan till Dali, var trevlig och påläst men personalen på kundtjänst ville inte hjälpa gill när jag hade en fråga.
Lanh Sam
hace 9 años - 1 (Experiencia negativa)
Julia Travel/Grey line is a Very bad, unprofessional company! Do not trust them. They sell European tours to Canada, U.S & all around the world via small travel agencies & tours on TripAdvisor. We booked a "package of 6 days departure from Barcelona ending in Madrid"- with a Visit to the famous Alhambra and the Generalife Gardens. But surprise! The visit was starting at 10:30 pm ending at midnight! They did not say anything about this surprise (nocturna visita) until the last minute! Arriving there, The tour guide told us everything was closed excepted " one place”, the nasrides palace ! They make extra money this way with all of us, about 3 coach full of tourists & think that we are stupid people. Nothing in the brochure mentions this is a nocturne visit! Who wants to visit Alhambra in the dark when palaces are closed? We told them but did nothing, too late, they already got our money! They are Very weak at handling problems. Their customer service so poor! We booked via a third party and did not know this was who until last minute in Barcelona so got stuck with them. Avoid this Julia Travel. It was totally a rip off! We traveled all the way to see this Alhambra! Stay away from Julia Travel ! NEVER AGAIN! Google their reviews before booking. Please, post review if you had bad experience with this company, helping other people.
Matt Kus
hace 9 años - 4 (Experiencia positiva)
Very friendly staff who are glad to help but also seemed a bit disorganized. We bought a ticket for a tour package on their website and when we came in to pick up experience/event tickets that were part of our package it took three people to figure out what we were supposed to get. I'm guessing that maybe we were the first to buy the package or something. Regardless in the end they made everything right and we had a great time in Barcelona thanks to their help.
Melanie Swann
hace 9 años - 1 (Experiencia negativa)
I was stupid enough to be conned into buying tickets on the bus trip I was on to "skip the line" and get in to Sagrada Familia and avoid the long queues. Great! No! First thing couldn't go up the towers, too much rain. Aren't the towers inside? We can get a refund not from Julia travel, our rep. That's going to happen! So the heavens opened. We ran around the building and sheltered in a shop for 30 minutes waiting for tickets. Then we came out into the rain and stood in a queue in torrential rain for another 5 minutes whilst someone decided whether we could go in. By this time 20 plus soaking people ran into the church. The superior Tour wasn't going to happen as the guide's headsets weren't provided. No one was going to hear a thing. All in all a disaster. Not his fault the heavens opened but: the towers were open but overbooked, the entrance fee was 15euros, we got charged 44, no instructions given to go to Julia travel to join the tour on voucher sold by the bus company so we could easily have missed the tour altogether as an American family had the day before, no high quality tour. In fact basically mis-sold. I will be going for a full refund of the £74 I paid.
Pablo D
hace 9 años - 4 (Experiencia positiva)
Muy buena atencion! El guia un maestro!!!
Respuesta de Julià Travel Barcelona - Estació del Nord
Nos sentimos orgullosos de que hayas disfrutado con el tour. El guía es parte esencial del mismo y tratamos de que siempre busquen la excelencia. Gracias por elegir Julià Travel y por encontrar el tiempo de compartir tu experiencia con nosotros.
David Leonard
hace 9 años - 1 (Experiencia negativa)
We took the bus tour to Montserrat. The ride up was good; however, coming back, the bus AC wasn't working. With no windows to open, it felt like 38 degrees C inside. Everyone suffered, and the driver and guide refused to address it with the passengers. Can easily recommend beautiful and holy Montserrat but not Julia Travel.
Robson Ricardo
hace 9 años - 5 (Experiencia positiva)
Really great.
Nirvaan garg
hace 9 años - 1 (Experiencia negativa)
Worst experience of my life. Had booked a trip with them 2 days in advance, reached there at 845 to collect the ticket and they state that the bus had been overbooked and that our booking had not been made. Also the lady at the front desk had been nonchallant about this muck up by their system and didn't have the courtesy to apologize. Then when you step out people are selling their tickets in black right infront of the office. Overall their system for organizing the tour is very very poor and they cannot manage their bookings.
E D
hace 10 años - 5 (Experiencia positiva)
Nan J
hace 10 años - 1 (Experiencia negativa)
"Barcelona in One Day Sightseeing Tour" - This tour was not as described. There is a LOT of walking on this tour. The bus was clean and had air conditioning, but the air was insufficient to keep the bus comfortable. The tour guide translated everything in English and Spanish, but did so very unprofessionally. He would say a few sentences in one language and then switch to the other language. It would have been easier to understand if he had completed a description in one language and then translated the same entire description in the other language. The tour company does not seem to respect seniors and do not have any compassion for our limitations. They made me feel worthless. I injured my foot on the walk and was hobbling in tremendous pain. They would not refund the second tour and gave me a Hop On Hop Off the Bus as a consolation prize. This still left me with a $24 loss. The cable car was not working, and they did not offer a refund. We had to go back to the office and request a refund. They did not agree to the refund, but said it was up to Viator whether the money would be refunded or not. The travel company, Julia, was very inflexible and they are very weak at handling problems. Their customer service leaves a lot to be desired. I read the reviews of others who were dissatisfied, and my experiences closely matched theirs. I do not recommend this tour or any tour by Julia.
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