ARCA-RENT - Apartamentos en Benidorm

Pésimo servicio te cobran todo adicional, y el apartamento sucio no lo recomiendo todo viejo lo único es al vista al mar

Satisfait de notre séjour

we stayed in the apartment Don Vicente. we liked everything, the apartment was clean and light, the hosts were friendly and lovely. totally recommend.)))

Hemos estado en apartamentos de santa margarita Arca Rent , y nos gustó todo , atención a cliente , limpieza en apartamento , vistas al mar espectacular. Muchas gracias por todo

Отдыхали с семьей в Torre Levante на первой линии. Потрясающий город и такие же потрясающие апартаменты! Всё чисто, аккуратно, прекрасный вид на море, инфраструктура - если захотите прогуляться при этом не ехать куда-то далеко, то это место вам подойдёт! Остались очень довольны отдыхом! Владельцы вежливы и доброжелательны! Уверена, что обязательно вернёмся. Спасибо за гостеприимство!!!

El apartamento esta en primera linea de playa... Situado esta muy bien, pero lo que peor lleve es la suciedad... Debajo del sillon los crios sacaron un calcetin super sucio, al abrir las ventanas el aire sacaba unas pelusas enormes.... Tuvimos que comprar vasos y todo de plastico por que lo que habia alli estaba asqueroso... Se pegaban los cubiertos... Al abrir los muebles de la cocina se pegaban los dedos... Las sabanas estaban sucias... El sofa lleno de arena y pelusas... En la ducha habia una bola de pelo asquerosa... Bueno no creo que repita en este apartamento... Nos dijeron que habian cambiado de empresa de limpieza pero la verdad que viendo los comentarios anteriores parace que no limpian bien ninguna... Las Sartenes no pude usarlas llevaban una costra de suciedad y pegajosas... El horno tube que bajar a comprar papel aluminio para poder hacer unas pizzas por que esta negro por dentro... Vamos que meter unas pizza de jamon de york y no sabes de que te va a salir... Puede ser que salga una barbacoa... Todo lo que compra vamos fue de horno para no usar nada de alli por que nos daba asco usar las cosas. El centro esta a media hora andando... Lo único bueno era que estábamos en primera linea de playa en la torre don vicente.... Los crios loa duchaba y a los 5 minutos estaban otra vez sucios de estar en el sofa sentados...

Brilliant apartment.

Stayed here 1 night and left an booked a hotel the apartment was filthy, curtains hanging off , shower curtain hanging off , dirty bathroom , furniture outdated , bedding was horrible and wasn’t clean mouldy plug sockets , mould around window frames , needs a full upgrade could be a nice apartment if upgraded as the view is amazing

Bit dated but ok. Comfortable and clean beds and bedding. Good shower. Great view from balcony.

Séjour parfait, Irina et Manuel de l agence étaient juste parfait. Le concierge de l immeuble était également parfait. Séjour à refaire.

Apartamentos totalmente reformados, calidad precio excelente. Totalmente recomendable.

Рекомендую😏

Thanks! Great company! Recommend!

Muchas gracias!

Myself and my family rented two apartments from this company in the torre levante building. They overcharged my bank card to start with before we even got there so it was already a bad start. When I confronted them about this they refused to accept that they were in the wrong, so we just let it go and tried to have a good holiday. The first apartment was cramped, humid and run down! There was no air conditioning in this apartment like advertised. This room was for a pregnant lady and an infant, so we confronted them about this issue and asked if they could move rooms as the temperatures were reaching 40 degrees but they refused to move them, so again we carried on and tried to have a good holiday. The second apartment was modern and with great views So couldn't really fault it. But On the last night 100 euros was stolen from one of the apartments ( we were on the 26th floor so no one could climb through a window) we got the police on the case and they said it is someone with a key. We went to arca rent the next morning and instead of an opology I received abuse and got called crazy?! They said it was not possible for this to happen. I explained I didn't want the money back but just wanted to make them aware as it could have been a maid. With this the insulted us in Spanish (unaware we could speak some Spanish) and continued to call us crazy and laughed in our faces. The police had mentioned that this happens a lot in these apartments in the last night. Just be cautious if you stay here and make sure u leave no money behind as it was someone with a key who did this. From the very beginning these people were not professional and are very ignorant. This place doesn't even deserve 1 star

I’ll try to keep this brief but people need to know a few things before staying here. So initially they overcharged us by £40 and after we informed them of this they had no helpful response and said they would sort it but never ended up doing so, despite this we tried to enjoy our holiday as you do. We travelled with a family of 7 so we had two seperate rooms, and one of the rooms was dusty, the plug sockets were broken, and the air conditioning was broken, and if you’ve been to Benidorm you’ll understand how much you sometimes need aircon haha! But still, we weren’t too angry just disappointed, especially considering one of us the travellers staying in this room was pregnant and the other a 3 year old. So we went down and informed ARCA RENT about this and their response was “no aircon in that room never has been” despite advertising aircon for all rooms. To add to this, the WiFi which we paid for the week was literally appalling, might as well of not had it, but this wasn’t a big issue as you’re out a majority of the time anyway. Yet still, we did go on to enjoy Benidorm as you can’t miss out on holiday. However, this is where we realised how rediculous and rude ARCA rent was, on our second to last night, we went out to watch the football, and upon returning my girlfriend realised that 100 Euro’s had been taken from her emergency purse which had been left on the table open, and the room had been quite obviously rummaged through, the doors are self locking as soon as you close them and there was no forced entry so it is quite evident that someone with a key, we did ask and officer who was near by who also confirmed it was someone with a key that must of stolen this money, and they must of known we were going to be out and it was our last day meaning we couldn’t do much about it in terms of reporting the incident. So in the morning, handing back the keys we informed ARCA RENT about this, not in hope of getting anything back but so they know it’s happened and to try and prevent it happening again. The response we got was the most unprofessional, rude and rediculous service. Firstly they said this is impossible, we change the locks everyday? Which is a bizzare thing to say then they progressed to call us crazy silly people and shouting about how it didn’t happen. And instead of responding to us they spoke to each other in Spanish insulting us all not realising we understood what they were saying, we spoke to them calmly and all we got back was ARCA RENT EMPLOYEES calling us crazy, and liars, claiming it didn’t happen. We even said, we’ve not come to accuse or want money back, we just want to inform you so it doesn’t happen again. DO NOT

Cuidado!!! Sólo atienden en Inglés estando en España,si llamas por teléfono sabiendo Inglés no te hacen caso y te cuelgan.

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