Round Town Travel

 C. Gerona, 36, 03503 Benidorm, Alicante
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 C. Gerona, 36, 03503 Benidorm, Alicante  info@roundtowntravel.com  966 81 11 23

Come with us on a journey of discovery as we take in the southern Costa Blanca en-route to the stunning city of Alicante.  Alicante is know by many but explored by very few and has so much to offer, from its beautiful port and esplanade, the historic quarter with its maze of ancient streets that once formed part of the walled city, the vibrant central market and the shopping quarter with avenues lined with designer names and not to forget its castle perched high above Alicante keeping a watchful eye over the city.

The village of Algar is in complete contrast to Benidorm and really is a holiday must. There is something for everyone at this beautiful paradise. The Waterfalls are such a peaceful place, where you can just sit and relax while dipping your toes in the icy cold water in one of the many pools. For the more adventurous there are areas designated for diving into the icy cold waters if you dare!

The Fallas is a traditional celebration held in commemoration of San José (Saint Joseph) in the Valencian Community. The word Fallas(or Falles in Valenciano)can refer either to the celebrations themselves or to the giant, colourful papier-mâché effigies which are eventually burnt on the final night of the celebrations.

Benidorm’s famous annual Fancy Dress Party takes place on the Thursday after the November Fiestas. Thousands of British people, both residents and visitors are joined by people of other nationalities to participate in Europe’s biggest fancy dress street party.

The spectacular Three Kings procession is one of the highlights of Benidorm’s Christmas calendar, particularly for children, as it marks the arrival of their presents. The costumed trio ride through the streets, throwing sweets into the buzzing crowds.

The Mighty Memphis Package includes a REG weekend wristband to Spain’s biggest Elvis event which takes place in April 2026, plus 5 nights hotel accommodation at the Hotel Melia Benidorm. Event takes place from 24th to 26th April.

A 1 hour ride through Spanish countryside. The Sierra Helada Equestrian Centre is the first of its kind in the area, and offers an exciting opportunity to experience the beauty of the Sierra Helada nature reserve on horseback.

Spain’s biggest event dedicated to "The King of Rock & Roll" returns to Benidorm in 2026 for the sixteenth year running and promises to be bigger and better than before. Event takes place from 24th to 26th April 2026

If you’re new to scuba diving, you can enjoy a beginner’s dive either on the Benidorm Island (from a boat) or from the Malpás beach. If you have your diving licence already then enjoy a 30-minute dive at the island.

A once in a lifetime opportunity to experience breathtaking views of Benidorm from the air. This exclusive helicopter ride, for you and two friends will give you chance to see Benidorm from a whole new perspective.

Características:

Acceso para sillas de ruedas Pagos con móvil vía NFC Tarjetas de crédito Tarjetas de débito Servicios en las instalaciones

Servicios:

 Agencia de viajes  Turoperador  Centro de información turística

Horario de apertura:

  • 24 Horas - Siempre abierto

El horario podría no estar actualizado. Contacte con X para asegurarse.

Nuestra opinión desde agenciadviajes.es sobre Round Town Travel

La empresa Round Town Travel ofrece una amplia variedad de servicios turísticos, incluyendo excursiones, traslados y reservas de alojamiento. La mayoría de los clientes han expresado su satisfacción con los servicios proporcionados, destacando la amabilidad y profesionalidad del personal, la organización eficiente de los viajes y la variedad de opciones disponibles.

Algunos de los aspectos positivos mencionados por los clientes incluyen:

* La amabilidad y ayuda del personal en la oficina y en las excursiones
* La variedad de opciones de viajes y excursiones disponibles
* La organización eficiente y puntualidad en los traslados y excursiones
* La buena relación calidad-precio de los servicios ofrecidos
* La capacidad del personal para resolver problemas y responder a las necesidades de los clientes

En general, la empresa Round Town Travel parece ofrecer una experiencia turística positiva y satisfactoria para la mayoría de sus clientes. Sin embargo, como en cualquier empresa, hay algunas críticas y sugerencias para mejorar, pero en general, la opinión es muy positiva.

 agenciadviajes.es no puede garantizar que los profesionales y empresas que aparecen en el directorio tengan la formación ni las certificaciones adecuadas. La mayoría de empresas que aparecen en el directorio son profesionales de gran reputación. Te recomendamos solicitar el número de colegiado del profesional al que vayas a asistir a realizar tu tratamiento o consulta.

Opiniones de Round Town Travel

4.4 (180 opiniones)

16 opiniones

1 opiniones

12 opiniones

23 opiniones

128 opiniones

juan toscano
hace 2 meses -  1 (Experiencia negativa)

Un.cero poco serio

Oscar Desviat
hace 2 meses -  1 (Experiencia negativa)

Desaconsejable totalmente. Me anularon una reserva 30 minutos antes cuando ya estábamos en el rancho para montar a caballo. Explícaciones cero el del rancho dice reservé para el viernes pero el perjuicio del viaje de más de 200km quien me lo paga. Después reservo les intento anular para el viernes como no cogen el teléfono y la novia no puede voy a quitar la reserva personalmente y me dicen que lo haga 24 h antes cuando los teléfonos no le funcionan y ellos me han causado un perjuicio mayor con un precedente demostrable. Omic queja formal y llegaré a donde tenga que llegar ya que no son los 60€ que se quieren quedar es que ellos te anulan cuando quieren y sin motivo 30 min antes y a ti no te atienden por teléfono y tienes que volver para dejar constancia. No contratar a través de ellos nada.

Sasha Washington
hace 4 meses -  5 (Experiencia positiva)

Kindest and most helpful woman!! Thank you so much for helping us coordinate our minutes days fitting in all of our activities AND giving us directions, bus times, tip and tricks to make the most of our time.

Hilary Cash
hace 4 meses -  5 (Experiencia positiva)

Amazing service. Very helpful lady. Thankyou

Andy Evans
hace 5 meses -  5 (Experiencia positiva)

Fantastic place to get your tours and tickets, great staff and service

Tijana Stajic
hace 5 meses -  5 (Experiencia positiva)

Remi Sargeant
hace 7 meses -  5 (Experiencia positiva)

Had such a nice day at Algar waterfalls! Really worth the trip, nice hotels bars and restaurants surrounding the waterfalls so you're not limited for things to do/eat. Driver and tour guide Wilf were amazing, felt safe, they're knowledgeable and friendly - even offered to drop us off closer to our hotel on the way back so we didn't have to walk as far! Can tell Wilf loves his job and was a pleasure to meet him <3

john robinson
hace 10 meses -  5 (Experiencia positiva)

Good place to find apartments to hire off season.

Rob Goddard
hace 11 meses -  5 (Experiencia positiva)

Patricia Tavernor
hace 11 meses -  5 (Experiencia positiva)

We booked three different excursions this week through round town travel to Valencia, Denia and the Mediterranean gardens and Guadalest. When enquiring about our chosen trips in the round town travel office we felt the booking process was very easy and the lady booking out trips was so helpful and accommodating. She explained where our exact pick up points would be as well as our pick up times, fortunately for us our hotel was a pick up point for two of our trips and for the third trip we had a short walk to the nearest point to be picked up. Our tour guides were absolutely fantastic and gave great knowledge of the Benidorm area as well as the areas that we visited on our excursions. Leisa was great on our day trip to Valencia , explaining about the history and culture. We were able to book a visit to Valencia aquarium or Valencia football ground during this trip, which was an extra cost that we weren’t expecting as this wasn’t explained at the time of booking or in the excursion description, although this wasn’t an issue as we had the funds to accommodate this. We thoroughly enjoyed our day. Leisa was exceptional in ensuring that everyone was happy and safe and if they were unsure she was there for help and guidance, we feel that she went above and beyond for everyone. Cathy was our tour guide to Denia and the Mediterranean gardens and again we had a wonderful day. Cathy was very informative about the gardens, explaining the history behind them. Our last guide was Lynn who took us to Guadalest and wow what a trip! If you love mountains and beautiful views this trip is for you. You get three hours free time as well as the opportunity to visit the motor museum on the way. Whilst in Guadalest you also get the opportunity to visit the micro museum as well as the dolls house museum and tickets are available for purchase on the bus as you travel to Guadalest. We were unable to taste the orange liquor but hopefully next time. If you are interested in any of the excursions round town offer but you are in two minds whether to book or not, I 100% recommend that you do as you won’t be disappointed!

Estelle Gerhardt
hace 11 meses -  5 (Experiencia positiva)

Couldn't locate the round town travel and hotel not very helpful on how to get there.

Michelle Mahon
hace 1 año -  5 (Experiencia positiva)

Loved the Magnificent 7 trip helped along by the sunshine. Guide Kathy was very friendly and knowledgeable and the trip was both a reasonable price and the timing just right Thank you

Sarah van der Meer
hace 1 año -  4 (Experiencia positiva)

Ik vond het een heel fijne ervaring om een excursie te boeken. Het ging gemakkelijk en alles was in orde. We bezochten Xaló en de grotten. De chauffeur Pablo en Wendy waren vriendelijk en alles verliep vlot op een paar gasten na die mee reisden. Spijtig genoeg kan je de gasten niet kiezen

Charl M
hace 1 año -  4 (Experiencia positiva)

We did the Guadalest and waterfalls day trip and had a fantastic day. lynn who was our guide for the day was fantastic, informative and truly cared about making sure we had a good day. We felt very looked after and learned lots of things about the areas we went to. On our trip the coach broke down at Guadalest but this was very efficiently sorted with a replacement bus, I think in total it put us back not even 20 minutes to the days schedule which was added on to the day so we didn’t lose time at the waterfalls. Very impressed with how it was dealt with. My only negative (which didn’t impact me at all) was some visitors booked on our trip (about 8 people in total) were given the wrong pick up location so had to pay for taxis to meet us up at guadalest. So there were a few unhappy people over that but lynn dealt with it great. If you book with this company I would just double check pick up locations so this doesn’t happen to you as looking at other reviews it’s happened before.

Alfons Indebroek
hace 1 año -  1 (Experiencia negativa)

Dit is een tourist scam! Wegblijven van deze oplichters! Wees gewaarschuwd wanneer je hier iets boekt. Men komt de afspraken niet na en verwijderen zelfs je negatieve review op hun app.

Linnet
hace 1 año -  5 (Experiencia positiva)

We did an excursion on the 26/8 going up to guadalest and the water falls. I'm leaving 5 stars for Wilf, he is very good at what he does. Thr first part was absolutely amazing up the mountain. I like others will say 2 hours at falls isn't enough. However I personally didn't enjoy how busy it was (but knew it would be). My kids play on a river on moors a lot so luckily it wasn't something they were hanging on to. My review is also based on being a single parent. All of it was manageable with 2 kids apart from the falls, trying to prize kids away from water on a hot day to the pick up point (not same as drop off) in time slot with fear of missing bus left me a little anxious. But highly recommend that trip, don't just do falls, do both! Thank you Wilf our guide and Alberto our driver. Great day out with spectacular views, and met lovely locals.

A R
hace 1 año -  1 (Experiencia negativa)

Después de reservar una excursión a través de Getyourguide con esta empresa nefasta, no me ha parecido correcto como se ha gestionado ciertos inconvenientes que han sucedido, en ningún momento se nos ha consultado ni se nos ha informado del idioma que iba a ser en inglés, cuando lo contratamos en español ....Nos podrían haber informado previamente de que el grupo sería en inglés y no en Español, en todo caso podríamos haber decidido si ir o no ir, ustedes nos han "obligado" en cierta manera... No entendímos casi nada!! Aparte el guía no hablaba español.... Por otro lado, Estuvimos esperando el autocar MEDIA HORA A 35°... Respuesta de Heidi "No está en nuestro control los retrasos y el atasco" Perdón?Que no esté controlado por ustedes el trafico y los retrasos no significa que no se pueda gestionar de manera resolutiva, es decir, en ningún caso se puede tolerar que se exponga a 35 grados media hora un grupo de personas...Que incluso me dió un golpe de calor!! Como he dicho anteriormente no estoy para nada satisfecho... Heidi la supuesta directora tirando balones afuera y sin responsabilizarse ni respondiendo a mis correos... Muy lamentable y poco profesional. He tenido que solicitar reembolso con proveedor porque está empresa prefiere quedarse el dinero y tomar el pelo , que informar previamente y gestionar las cosas de manera adecuada.

Dusan Jovanovic
hace 1 año -  4 (Experiencia positiva)

A very nice experience with the agency on an excursion to Valencia. The guides spoke perfect English and the bus was great.

liamr7777
hace 1 año -  1 (Experiencia negativa)

* EDITED * (read down for more info) SCAMMERS!!!! Avoid like the plague. Lee Todd who works here is a blatant liar… do not give this scam operation any of your business. They give you the wrong pick up locations and then refuse your refund for missing the trip and put you at fault even though the wrong info is provided. I have even provided proof if the wrong location pin sent to me to my iPhone. We even rang up and were told the wrong location twice yet the company still puts you at fault. The customer service is anppauling and they threaten you as well. *EDIT* In response to Lee Todd's bogus reply to my first review. He is still lying and putting us as fault despite multiple pieces of proof being presented that Roundtown Travel provided us with the wrong pick up location. It just goes to show how low and desperate this company are to take your money. The fact they would scam you over €55 just says it all. For me, it's not about the money at all. Its the fact that they are blatantly lying and ripping off tourists and I absolutely cannot stand being scammed and ripped off. This company is pathetic and I'm sure that over time it will all catch up with them. Lee has even verbally abused and threatened me over email and when I asked if I could come in speak face to face disappears entirely. Lee, if you're that desperate for the money perhaps it's time to change professions. I've actually managed to put a successful chargeback request in through my provider so managed to get my money back in the end despite Lee being so desperate to hang on the to the money. Tough luck buddy, better luck next time and to any one reading this. Do not use this company.

 Respuesta de Round Town Travel

Dear Liam, as we have already discussed with you, 24 other passengers successfully joined the excursion, that you were stood in the wrong place for. We have absolutely no intention or necessity to scam anybody, much less the tourists for which we rely upon. We are still waiting for you to present yourself in our office to discuss the matter on a face to face basis as you had threatened to do so. Our office hours are Monday to Friday 10am - 6pm and Saturdays 10am - 2pm. We re-iterate, we will not offer a refund for a customer´s own mistake.

L Rowland
hace 1 año -  1 (Experiencia negativa)

In response to Lee Todd's bogus reply to my first review. He is still lying and putting us as fault despite multiple pieces of proof being presented that Roundtown Travel provided us with the wrong pick up location. It just goes to show how low and desperate this company are to take your money. The fact they would scam you over €55 just says it all. For me, it's not about the money at all. Its the fact that they are blatantly lying and ripping off tourists and I absolutely cannot stand being scammed and ripped off. This company is pathetic and I'm sure that over time it will all catch up with them. Lee has even verbally abused and threatened me over email and when I asked if I could come in speak face to face disappears entirely. Lee, if you're that desperate for the money perhaps it's time to change professions. I've actually managed to put a successful chargeback request in through my provider so managed to get my money back in the end despite Lee being so desperate to hang on the to the money. Tough luck buddy, better luck next time and to any one reading this. Do not use this company.

Tom Harbord
hace 1 año -  5 (Experiencia positiva)

Guadalest & Algar waterfalls Great day well organised . We have enjoyed this trip by car several times for many years . On this occasion we used Round Town We made a great decision ! Punctual and efficient coach transport . Our tour guide Lyn enhanced our experience she was knowledgeable entertaining and most important informative. Thanks to the team of Roundtown With a big thanks to our tour guide Lyn Lorraine &Tom

Pamela Andrews
hace 1 año -  5 (Experiencia positiva)

Excellent from start to finish brilliant tour guild Cathy and coach driver Vincent

Caroline Gandy
hace 2 años -  5 (Experiencia positiva)

Fabulous tour company who really go out of their way to find you the perfect trip. Even arranged a closer pick up for me when I booked online. A Fabulous tour rep Will on our trip to Guadalest, very knowledgeable about the village we were visiting. Warm and friendly. Booked another trip to the chocolate factory I was that impressed. Have always used this company for my trips because they are reliable and fantastic prices

brian corrie
hace 2 años -  4 (Experiencia positiva)

Very knowledgeable and professional. No hesitation in recommending them.

 Respuesta de Round Town Travel

Thank you Brian, we're always happy to help

Edwin Sewell
hace 2 años -  5 (Experiencia positiva)

Great staff and excellent service

Lorraine Rose
hace 2 años -  5 (Experiencia positiva)

Fantastic day out at Guadalest and the d'algar falls with a the fantastic tour guide Will . Thank you for everything you done today Peter and Lorraine Rose

Beverley Ansbro
hace 2 años -  5 (Experiencia positiva)

Lovely trip to valencia .kathy was so good. 5 stars.

Nikki Regan
hace 2 años -  5 (Experiencia positiva)

Absolutely fantastic service from booking pick up and the trip it’s self ! Grate value for money ! But most of all will our fantastic funny informative guide is a credit to the company absolutely fantastic trip for my bday ❤️

melanie
hace 2 años -  4 (Experiencia positiva)

HL Ellison
hace 2 años -  5 (Experiencia positiva)

Brilliant trip to Guadalest and Algar falls Leisa is amazing. We enjoyed the Algar Falls so much we booked a 2nd trip x

Andy Smalley
hace 2 años -  5 (Experiencia positiva)

Fantastic service from 2 fantastic girls abi steph

Henri Fink
hace 2 años -  5 (Experiencia positiva)

My son and I went to the first one on Calle Gerona they couldn't help us but we're so helpful anyway. The girls said to go down to the bigger office in the Rincon de loix area as the could help more there, they telephoned ahead so they would be waiting for us as it get quite busy. The lady was excellent that delt with our passport problem, she telephoned the passport office in Belfast which had lost my son's renewal passport and very calmly and efficiently found out all the information and then asked how to move forward from this problem. Excellent service, fantastic staff. We had the new passport photos, application done in 45 minutes. Well done staff at both Round Town locations.

sara
hace 2 años -  1 (Experiencia negativa)

Very bad customer service experience with this company. I don’t recommend them. The representative told me to go back to my Country even though I was very respectful.

Gemma Taylor
hace 2 años -  1 (Experiencia negativa)

Awful company booked a coast and caves trip via Jet 2, was meant to be going to an old village that wasn’t as expected, the rep pointed out a pick up point whilst talking in Spanish, dropped us off somewhere completely different to pick up point and didn’t even wait for everyone to get off the coach before rushing off, partner tried to explain that she was going too fast and she was so arrogant and patronising stating she showed us the pick up point yet we were dropped off somewhere in the middle of a town we didn’t know and she was just walking off, my partner started getting annoyed and she told us if we didn’t like it we could just stay here, we were expecting to be dropped off where we were being picked up like what happened on the rest of the trip. The rep was so rude and then the afternoon after we were due to go on another trip to the waterfalls and the trip was cancelled for us because we had apparently upset the rep. Absolutely disgusted with the company and has put me off going on any coach tours I won’t be recommending this company this is the first negative review I’ve ever had to leave

Tracy Flaherty
hace 2 años -  5 (Experiencia positiva)

Fantastic staff abbie is very friendly easy to talk too nothing is too much trouble highly recommend

Emma Louise
hace 2 años -  5 (Experiencia positiva)

Brilliant day out today with Leisa and round town travel. Had a full day out to Guadalest, a must visit, the views are breathtaking. Thanks so much 🙏😊

Vesna Zivkovic Kostic
hace 2 años -  5 (Experiencia positiva)

excellent tourist agency, very affordable, the guide Katy is great

ALESSANDRA f
hace 2 años -  4 (Experiencia positiva)

Rebekah Jade Morton
hace 2 años -  3 (Experiencia positiva)

Fantastic excursion but shame about the rep, Lynn. She spoke inappropriately & rudely to the Dutch, patronised the tourists & bellowed nonsense about herself, her family & what products "used to cost" but without any context; it felt like a tour for uneducated 'dummies' (or atleast that's how we were made to feel).

Jacky Hathaway
hace 2 años -  5 (Experiencia positiva)

Fantastic staff very helpful

Claudio Colacchi
hace 2 años -  5 (Experiencia positiva)

Bella esperienza, il giro guidato a Valencia, la visita al parco Oceanografico. Luisa molto attenta e molto bravo Ion. Consigliato.

Ana CM
hace 2 años -  5 (Experiencia positiva)

Hicimos una excursión combinada a Guadalest y Las Fuentes del Algar y nos gustó mucho. Nuestra guía Luisa era amable, educada y simpatiquísima! Todo muy bien, nos alegramos de haber ido con esta empresa 😊 ¡Muy recomendable!

anamaria arlegui eguiluz
hace 2 años -  5 (Experiencia positiva)

Hice una excursión con ellos. Mucha amabilidad y buena atención y explicaciones. Buen precio. La guía habló en español,ya que era la única española y me sentí bien acogida por ella

Mateusz Sypniewski
hace 2 años -  4 (Experiencia positiva)

Well-organised trip to Guadales and Algar waterfalls. However, there was a leak from AC and the water was falling on our heads

Connor Williams
hace 2 años -  5 (Experiencia positiva)

Absolutely fantastic from start to finish! We booked 2 excursions with them. One to Algar Falls and one on the Coast and Caves trip. Both were amazing. The 2 staff, Louisa and Kathy were so friendly and welcoming. They were incredibly professional at all times and answered any concerns we had! I'd highly, highly recommend this company to anyone who stays in Benidorm!

Emma rhodes
hace 2 años -  5 (Experiencia positiva)

Had a lovely day out to the Algar falls, went on the morning trip and had around 4 hours free time at the falls for swimming, such a great day out from Benidorm. Our guide Stuart was great, gave us a little tour off benidorm on the bus and recommend a great restaurant for lunch after the waterfalls with a huge pool! Perfect day ☺️

paul massey
hace 2 años -  5 (Experiencia positiva)

Mario Torres Mari
hace 2 años -  5 (Experiencia positiva)

Very good service

Neil Bland
hace 2 años -  5 (Experiencia positiva)

My friend Tom, and I go here for all of our Excursion needs. Very diverse selection and good reasonable budgets. Everything arranged, paid and sorted right there or get the full list, read it and decide where to go, what to do and then go back - awesome!! We went on All Day Jeep Safari, Jalon Valley, Segway Tour.

nick hodges
hace 2 años -  4 (Experiencia positiva)

Paul Millward
hace 2 años -  5 (Experiencia positiva)

Abbey was really helpful and is getting back to us🙂

John Wilson
hace 2 años -  5 (Experiencia positiva)

After having my wallet containing my TIE card and my Spanish driving licence stolen I went to Round Town Travel for help. The young lady couldn’t have been better. Friendly, helpful and efficient inspiring complete trust and relief in the way that she dealt with what, to me, was a serious problem. I cannot rate them highly enough.

Sammy Conway
hace 3 años -  5 (Experiencia positiva)

Jon Brumby
hace 3 años -  4 (Experiencia positiva)

We did the Guadalest and waterfall tour. Picked up very promptly. Long tour around Benidorm collecting everyone. Lynne our guide was so enthusiastic and very informative - brilliant. The scenery was amazing. The town was lovely but the waterfalls were a little disappointing . I would still recommend this trip though.

Raymond Walpole
hace 3 años -  5 (Experiencia positiva)

Very friendly and helpful used this company for bus transfers for 10 years no problems

Noel Smyth
hace 3 años -  4 (Experiencia positiva)

sheila abbas
hace 3 años -  5 (Experiencia positiva)

Another great job done, applied for passports, everthing was done photos, paperwork etc. Was told roughly 4 weeks, they arrived dhl two days before the due date. I cannot thank them enough, great service with a smile.

Christine Haynes
hace 3 años -  3 (Experiencia positiva)

Tonk Tonny the Traveller
hace 3 años -  3 (Experiencia positiva)

UncleSpicey
hace 3 años -  1 (Experiencia negativa)

High prices for poor service. Rep on coach was, evidently, someone who had been doing this for decades as she was set in her ways and lacked enthusiasm for the excursion. Lynn was very rude, extremely patronising and dismissive of questions from travellers as she would always say she would explain something during her on board talks although she never did. Enjoyed rambling on about herself as she did the hard sell to passengers to book further journeys and ignored the ones that weren't going to book. Also charged 1 Euro per passenger to buy a face mask, which we knew nothing about prior to the journey as a covid restriction. Also seemed scandalous to charge this amount, felt like a scheme of some sort The excursion itself was absolutely wonderful, was great to explore a beautiful city, very thankful we weren't stuck with gloomy and rude rep all day. The driver was friendly, nice man, shame they had to drop us off at the bottom of steep hills as opposed to outside hotels. Was slightly aggravating that the rep was sat down counting all her Euros out on the long journey home, all change from her face mask scheme. Great trip, overpriced company, absolutely awful and rude rep

Darren Allum
hace 3 años -  5 (Experiencia positiva)

Fantastic and good value

kate smith
hace 3 años -  5 (Experiencia positiva)

Nice friendly staff

Fehue
hace 3 años -  5 (Experiencia positiva)

Helpful peeps

Checko
hace 3 años -  4 (Experiencia positiva)

Very good service

carol cunningham
hace 3 años -  1 (Experiencia negativa)

Thomas Threlfall
hace 3 años -  5 (Experiencia positiva)

Sorted out our boarding passes and transfers quickly..highly recomended

Mags
hace 3 años -  5 (Experiencia positiva)

Great friendly and helpful staff

Asier L RdG (Txiin)
hace 3 años -  5 (Experiencia positiva)

Atención y trato genial,por parte de las guías, las excursiones contratadas con ellos geniales, las explicaciones y los guías en español y en inglés, eso sí recomiendo avisar con el idioma, y que la mayoría de los viajeros suelen ser británicos

Jo Petty
hace 3 años -  5 (Experiencia positiva)

Brilliant really helpful

planetes asteres
hace 3 años -  5 (Experiencia positiva)

Ho effettuato 2 tour con round town a benidorm i prezzi sono accessibili e il personale disponibile, siamo stati alle fonti di Algar con Nichola la guida turistica e presso l'isola di Benidorm abbiamo speso più o meno 20 euro a testa x le fonti di Algar e 18 per l'isola di Benidorm

Francis Regan
hace 3 años -  1 (Experiencia negativa)

Waste of time . Beware of using this company . Informed pick up time verbally 0830 by one of the staff. Only to stand waiting for an hour and a half . Then phoned the company to be informed that my pick up time was 1055 ! No apology given and a very poor manner towards me trying to blame Viator when I had email proof of my pick up time . Unbelievable. Naturally I cancelled . Why would I spend another hour waiting on a coach for what is meant to be a day trip .The previous trip with this company to Valencia was also very poor .

Mo Thompson
hace 3 años -  5 (Experiencia positiva)

Spent the day in guadalest, can honestly say it was breathtaking...Cost 15 euros and a further 20 euros to visit 4 museums, my favourite being the dolls house...Lynn the tour guide was super attentive and informative, with a nothing is too much trouble approach, i really felt she went above and beyond, (maybe due to her enthusiasm of the place) I can honestly say I haven't had so much fun on a tour, love love loved it

Alejandro Nuñez Pumarada
hace 3 años -  5 (Experiencia positiva)

Anton Iurchenko
hace 3 años -  5 (Experiencia positiva)

Had a nice trip with them. Nicely organized, amazing staff

Stuart Clark
hace 3 años -  5 (Experiencia positiva)

Great people. Great buses. And friendly tour guides

Brian Salter
hace 3 años -  5 (Experiencia positiva)

I would highly recommend round town with all the help they can give you about fights and passports.And the staff are very helpful.and polite 5 🌟

Ian Tams
hace 3 años -  3 (Experiencia positiva)

Dan Dumitrescu
hace 3 años -  3 (Experiencia positiva)

Juan Carlos De Sousa
hace 3 años -  4 (Experiencia positiva)

Buena empresa de turismo, realicé una excursión de un día al Pueblo de Guadalest y todo salió bien, la guía muy alegre y simpática y el chófer Pedro muy bueno y responsable

Mo Sayed Hasan
hace 3 años -  5 (Experiencia positiva)

Very good stuff I give him 100%

Graham Swan
hace 3 años -  5 (Experiencia positiva)

Ideal for booking trips and staff are excellent.

Craig Catney
hace 3 años -  4 (Experiencia positiva)

Very helpful

Shaun Lindon
hace 3 años -  5 (Experiencia positiva)

We visited Gaudalest and Algar today, 8th July 2022, Nicola was our guide. Fantastic day out, and Nicola was a great guide. Great value for money trip.

Adam Suchorski
hace 3 años -  1 (Experiencia negativa)

Zdecydowanie nie polecam, wyjaśniam. Nabyliśmy bilet do oceanarium w Walencji. Wyjazd 9 rano, w autokarze mówią nam , że jedziemy do centrum, by pozwiedzać miasto!!!. Nie taki był cel podróży. O 14.15 zbiórka, wtedy dopiero udajemy się do oceanarium. Wejście o 14.45, zbiórka powrotu 17.30. Kpina. Ciężko było wszystko zobaczyć, o pokazie delfinów ( największej atrakcji) i innych-zapomnij. Polecam zakup biletów w internecie z wyprzedzeniem i jechać na własną rękę.

Gillian Hardy
hace 3 años -  5 (Experiencia positiva)

Great Experience booking with Kevin. Booked an off road safari. Had a great day. Will definitely book another trip with them

Janet Butler
hace 3 años -  5 (Experiencia positiva)

First class.service lovely friendly staff who always go the extra mile.

Margaret Clark
hace 3 años -  5 (Experiencia positiva)

Ian Mcclure
hace 3 años -  5 (Experiencia positiva)

Trevor Langthorne
hace 3 años -  5 (Experiencia positiva)

Booked an apartment for 10 nights with Roundtown very good clean apartment and service the only grip I have is with the €150 key deposit which is taken and at the end of the stay refunded problem is this incurred bank charges to my loss

Corina Sirbu
hace 3 años -  5 (Experiencia positiva)

Thank you for our wonderful experience in Valencia! Our guide Khaty organized an excellent trip, giving us a lot of useful information! Hope that our next experience in Guadalest and Algavre waterfalls with you will give us the same joy and fulfillment! See you soon.

chris latham
hace 3 años -  5 (Experiencia positiva)

Fantastic day out to Guadalest and Algar Falls Out tour guide was Nicola, a bubbly, chatty and very informative guide. She filled us with so much info and always in a happy, bubbly way. I went on the trip mainly for the water falls but really enjoyed the village so much more! We went to two of the three museums and were blown away by both of them, such skillful people have created them amazing! Went on to the waterfalls which were beautiful but hard work! You have to climb a lot,(And I mean a lot)of steps but also you have to balance on small edges, very slippy, very uneven ground, if you wear trainers expect to get them ruined as you can’t get around unless you walk into water and very sharp rocks, that said they are beautiful as was the scenery throughout the day. Best day out of my holiday we thoroughly enjoyed it. One point to remember is when your tickets are downloaded it will tell you your pick up is 9.30 but you need to read right the way down your email and each individual Hotel will be listed,and pick up times , we were stood outside our hotel from 9.20 we waited until 10 then I rung and was told it would be 10.45!!!! So no need for the early start Especially after a benidorm late night! Some people had been on the bus since 9.30 so already 1 hour 15 before we set off, luckily we were last pick up at Hotel Gran Bali also first drop off. Thankyou Nicola for a great day

frances taylor
hace 3 años -  4 (Experiencia positiva)

I loved the algar falls BUT I went dressed with my swimsuit under my clothes ready to swim the lovely falls. When on the coach I was informed there would be no swimming doe to the weather in march and deaths recently.. I was informed if I wanted to swim I could use the nearby venues pools as long as I used their services. We loved the falls and left that venue to as a second best swim in the pool only to find them shut.we spent the next 2hours sitting in a cafe in the car park waiting for the return coach. Yes I would recommend the falls most definitely. But failure to tell me updated information really spoilt it for me as I really wanted to swim. They should inform people of changes or closures before the event .

Francine Dumollin
hace 3 años -  4 (Experiencia positiva)

vriendelijk personeel heel correct zoals de Engelse altijd zijn

Martyn Attwood
hace 3 años -  5 (Experiencia positiva)

Barbara
hace 3 años -  5 (Experiencia positiva)

Joy Robb
hace 3 años -  5 (Experiencia positiva)

Kathy our tour guide and Pedro our driver were definitely 5 stars to Valencia today .They brightened up our rainy day .Kathy explained our tour well.Dropping us off .You could go a guided walk .or free time then the bus met us at 2.14pm took us to the Ocean seaside or you could go on a city tour bus .We would certainly recommend thinking of the caves next week hopefully in the sun.

Victoria Smith
hace 3 años -  3 (Experiencia positiva)

Kathy our tour guide was excellent. Coach was late but a telephone call to the uk number reassured me that it was 5 minutes away and it was. Coach was warm and Moses drove well. Improvements can be made and we mentioned these to Kathy for feedback to Round Town Travel. A stop just before Valencia for a coffee and toilets would be a good idea. Also the same on the way back. The bus tour is not hip on and hop off and to complete the 2 hours is more of an endurance - no chance for refreshments from 2.00 pm until you arrive back in Benidorm at around 7.30 pm. A guided walking tour upon arrival for an hour would in my opinion be much more suitable and Round Town Travel are looking into this as an alternative to offering the gruelling bus tour. I can’t comment on the oceanographic Centre tour as we did not do this. To sum up - bad points … day is too long (for us it was over 12 hours). Not enough comfort stops. Good points …. Great whistle stop tour to see Valencia if you don’t have much time. Round town travel we’re easy to deal with and always contactable and Kathy was an excellent host

Derek Burley
hace 4 años -  5 (Experiencia positiva)

Craig Metcalfe
hace 4 años -  5 (Experiencia positiva)

Easy to work with efficency was great

Allan Megson
hace 4 años -  5 (Experiencia positiva)

Very helpful staff

Helen Simpson
hace 4 años -  5 (Experiencia positiva)

So helpful explained everything fully to me. Thank you

Debbie Price
hace 4 años -  5 (Experiencia positiva)

Excellent great help

Rita Lea
hace 4 años -  5 (Experiencia positiva)

The Ladies who work for Round Travel they are excellent the problems they sort out daily unbelievable They do go thT extr mile smiling 😃 throughout Rita

Laura Tweeddale
hace 4 años -  5 (Experiencia positiva)

Great place, staff couldn't have been more attentive. Excellent customer service.

Paul Davis
hace 4 años -  5 (Experiencia positiva)

very helpful staff

Marion Morton
hace 4 años -  5 (Experiencia positiva)

I originally booked pre pandemic and they have been brilliant in forwarding to this Christmas. I also had several changes to the original booking and they have dealt with these changes straight away. Very efficient.

Bob North
hace 4 años -  5 (Experiencia positiva)

Excellent service.

Andrew Oliver
hace 4 años -  5 (Experiencia positiva)

Lloyd Griffiths
hace 4 años -  5 (Experiencia positiva)

Mary Willcox
hace 4 años -  5 (Experiencia positiva)

Very helpful and a good service.

Lisa
hace 4 años -  2 (Experiencia negativa)

Grei shuttel fra flyplass, kan tidvis være mange hentinger/leveringer i Benidorm. Nå sist 2,5 timer til flyplass fra Albir, som tar 35 min å kjøre selv. Ble også hentet 5 TIMER FØR flyet skulle gå ..

elızabeth gault
hace 4 años -  5 (Experiencia positiva)

This company takes away the worry of the locator forms

Gillian Varty
hace 4 años -  5 (Experiencia positiva)

Great service, and peace if mind at end of day, 8 euros is a snip.

Jacqueline Crocker
hace 4 años -  5 (Experiencia positiva)

Excellent service all round, went to sort out locater forms tests, boarding pass. Professional friendly service. Highly recommend 👌

Thomas Turnbull
hace 4 años -  5 (Experiencia positiva)

Excellent service

Steve Williams
hace 4 años -  5 (Experiencia positiva)

Annette Hankinson
hace 4 años -  5 (Experiencia positiva)

Caroline Lang
hace 4 años -  5 (Experiencia positiva)

Great day out to Guadalest and Algar Falls. Lovely staff, well informed. Very professional service

Andrea Roberts
hace 4 años -  5 (Experiencia positiva)

Yvette McClements
hace 4 años -  5 (Experiencia positiva)

Absolutely first class service would recommend 100%

Jason Gregory
hace 4 años -  1 (Experiencia negativa)

Moody patronizing staff.... After paying 85€ for a delivery service to the UK. The Customers bags were then dragged out onto the Street and left, as though it was rubbish

Mireia Leon
hace 4 años -  5 (Experiencia positiva)

Magnífico dia pasamos de excursión en Guadalest y Fuentes del algar. Tanto el chofer Luis como la guía Denis demostraron su profesionalidad y fueron súper amables. El autocar amplio y comodisimo y con las medidas covid pertinentes. Gracias chicos

william gilbert
hace 4 años -  5 (Experiencia positiva)

Found out about this place on Facebook helping us brits take the worry if the anti gen test to get back home and only 50 euro for the test and passenger locater forms

Amanda Freeman
hace 4 años -  5 (Experiencia positiva)

Very helpful staff especially with booking of tests and locator forms xx

Stacey Fox
hace 4 años -  5 (Experiencia positiva)

Can even ring them from the UK to book/pay for bookings - found the staff really friendly over the phone and in-store

margaret miller
hace 4 años -  5 (Experiencia positiva)

We used round town for our tie card everthing went well thankyou just need to pick up in 4 weeks thanks

Nick Brooks
hace 4 años -  5 (Experiencia positiva)

Very professional and super effient arranging TIE appointment and Medical Card application...many thanks guys

Ann Abrahams
hace 5 años -  5 (Experiencia positiva)

Allan Bell
hace 5 años -  5 (Experiencia positiva)

Profesional .great rprices and great service

ken knott
hace 5 años -  5 (Experiencia positiva)

Great service very helpful

Vicky Robinson
hace 5 años -  5 (Experiencia positiva)

Julie Athey
hace 6 años -  4 (Experiencia positiva)

Round Town Travel are always ready to help, transfers hotels or apartment. They also book trips while you are here.

James Leiper
hace 6 años -  5 (Experiencia positiva)

Good friendly staff

 Respuesta de Round Town Travel

Many thanks James for your kind words. I'm very pleased that you found our staff helpful. We hope to see you again soon.

Philip Godfrey
hace 6 años -  5 (Experiencia positiva)

Good tour guide

 Respuesta de Round Town Travel

Many thanks Philip for your review. I'm pleased you that you were happy with our guide. We hope to see you again soon.

francis Donoghue
hace 6 años -  4 (Experiencia positiva)

 Respuesta de Round Town Travel

Many thanks Frank for your great rating!

Zoey Lasseter
hace 6 años -  5 (Experiencia positiva)

Very helpful, good choice of trips

 Respuesta de Round Town Travel

Thank you Zoe for your kind words. I'm glad to hear you found our staff helful. We hope to see you again soon.

Gaz Jowett
hace 6 años -  5 (Experiencia positiva)

Very helpful when needed

 Respuesta de Round Town Travel

Many thanks Gaz for your kind words. We hope to see you again soon.

J Roots
hace 6 años -  5 (Experiencia positiva)

👍

 Respuesta de Round Town Travel

Thank you Justin for your excellent 5 star rating!

Angela Lynam
hace 6 años -  5 (Experiencia positiva)

Great trips n lovly staff

 Respuesta de Round Town Travel

Thank you very much Angela for your excellent rating and comments. I'm glad you were happy with our staff and our trips. We hope to see you soon.

Simon
hace 6 años -  1 (Experiencia negativa)

Booked the airport transfer service..sub contracted to COSTABUS s.l. (martinez) Waited one hour extra at collection point. All customers collected late on the bus..thanks for a stressful airport transfer service. Would not recommend one bit. Use other companies in benidorm.

 Respuesta de Round Town Travel

Hello U.F. Thank you for your review and feedback. I'm very sorry to hear of your experience. As you know, we're a travel agency and we act as a booking agent for several different transfer operators in the area. If you have a preference as to which company we book your transfer with, we are more than happy to make the reservation for you. I'd be really grateful if you would contact me with your name and travel date so that I can look into this with Costabus to find out what happened. I very much understand the stress you would have experience due to the lateness of the bus and I really am very sorry for this. I hope to hear from you soon. Kind regards, Darren (admin@roundtowntravel.com)

Chris Wells
hace 6 años -  5 (Experiencia positiva)

Went to algar waterfalls and trip was excellent. Our tour guide Lucy was excellent very knowledgeable and really helpful. Would definitely recommend booking with this company.

 Respuesta de Round Town Travel

Thank you very much Christ for your excellent rating and feedback. Great to hear you enjoyed your day out with us. We hope to see you soon.

carl stirman
hace 6 años -  5 (Experiencia positiva)

 Respuesta de Round Town Travel

Many thanks Carl for your excellent 5 star rating! We hope to see you soon.

Tyrone Murtagh
hace 6 años -  4 (Experiencia positiva)

They helped my wih my passport renewal, staff were friendly and helpful, only took 3-4 weeks to get my new passport, they provide a lot of services like passport renewals, excursions etc

toto tony
hace 6 años -  5 (Experiencia positiva)

Great staff very helpful

Emma Goldsmith
hace 6 años -  5 (Experiencia positiva)

Impressed with how much they have on offer and great prices. Been on a trip today and it was very well organised

Cristina María
hace 6 años -  5 (Experiencia positiva)

Super profesionales, rápidos y diligentes. Hablan español e inglés. Siempre atienden bien y solucionan problemas. Realmente increíbles.

Mrs Smith
hace 6 años -  5 (Experiencia positiva)

Went to the algar falls what a fantastic place to visit. Lucy the tour rep very polite and helpful. Would recommend this trip and company 100%. Next time I visit benidorm I will use to visit places. Mrs smith ♥️

Elizabeth O'Rourke
hace 6 años -  5 (Experiencia positiva)

Martha Hussey
hace 6 años -  5 (Experiencia positiva)

Very helpful and always have a good selection of apartments to rent

Gary Grant
hace 6 años -  5 (Experiencia positiva)

We book all our apartments for this company spot on 10 out of 10

Karl Clarkson
hace 6 años -  5 (Experiencia positiva)

A very good place to book trips in Benidorm prices are good and the staff are very helpful

Jaime Palop
hace 6 años -  3 (Experiencia positiva)

Barry Carline
hace 6 años -  5 (Experiencia positiva)

 Respuesta de Round Town Travel

Thank you Barry for this excellent review! Come back soon!

David Littlewood
hace 7 años -  5 (Experiencia positiva)

If you need to book appointment or hotel it's amust great service and great staff.

Amanda LANE
hace 7 años -  4 (Experiencia positiva)

Informative staff

Kelly Courtney
hace 7 años -  5 (Experiencia positiva)

Glyn Thomas
hace 7 años -  5 (Experiencia positiva)

Lovly people and the speck english. Want to thank them so much enjoyed my 2 day tips. Will defo use them again

daz newton
hace 7 años -  5 (Experiencia positiva)

Great atmosphere

Dorothy Baker
hace 7 años -  5 (Experiencia positiva)

We have the best service possible from Round Town Travel.Nothing is to much trouble,they are all obliging & always try to solve your problems as soon as possible.Would highly recommend them.

Howard Pickard
hace 7 años -  3 (Experiencia positiva)

Lynn Wiltshire
hace 7 años -  5 (Experiencia positiva)

diaconu constantin
hace 7 años -  4 (Experiencia positiva)

Cookie devil 2 / beast
hace 7 años -  3 (Experiencia positiva)

Ok

Heather Robinson
hace 7 años -  5 (Experiencia positiva)

Paula Valentine
hace 7 años -  5 (Experiencia positiva)

We booked a trip to Les Fonts d'algar with Round Town Travel and they were fantastic! We were picked up on time at the arranged pick up point and the rep Lee was brilliant - fun and friendly and kept us informed at various points throughout. We arrived at our destination and were told exactly where to go and what time to be back and our tickets of €15 per person included travel both ways, entrance and a drink at the end. We had travelled from Denia by fastbus, and unfortunately there was a taxi strike that day and we were confused how to get back but Lee and the office assisted us in this and we arrived back safely. Thank you Round Town - we would definitely use you again 😊

Steve Warbis
hace 7 años -  5 (Experiencia positiva)

Booked 2 trips to the village in the hills , Gaudalest (26.06.2018 with guide ,Debbie and Algae Waterfalls with ?. Easy booking and cheap 2 days wish we'd booked to get away from the madness of Benidorm more . A beautiful village plenty to see and do and the waterfalls leaves you breathless with the temperature of the water and the scenery fantastic , a word of advise please take a pair of shoes that are designed to go in water with .

Joan Archer
hace 7 años -  5 (Experiencia positiva)

Exceptional service. Exceptional staff. Many thanks.

emma milbau
hace 7 años -  3 (Experiencia positiva)

campbell o'brien-king
hace 7 años -  4 (Experiencia positiva)

Wish we'd found this sooner

derian meehan
hace 7 años -  5 (Experiencia positiva)

Anna Gasparini
hace 7 años -  3 (Experiencia positiva)

Vicente Verdu Mas
hace 7 años -  1 (Experiencia negativa)

Des Gardner
hace 7 años -  5 (Experiencia positiva)

Been on all the blanket trips here, they are very good.

Jose A. Fuentes
hace 7 años -  4 (Experiencia positiva)

 Respuesta de Round Town Travel

Gracias!

Hoover Mena
hace 7 años -  5 (Experiencia positiva)

Muy buena la atención y servicios al cliente Y MUCHA diversión

 Respuesta de Round Town Travel

Muchas gracias Hoover!

Doreen Forsyth
hace 8 años -  5 (Experiencia positiva)

Quick service and with a smile. Very knowledgeable about almost anything you want to see or do in Benidorm and beyond. Thank you

 Respuesta de Round Town Travel

You're welcome Doreen. Thank you for this excellent five star feedback of your experience with Round Town Travel. We hope to see you again soomn. Kind regards, Darren

Raja Khan
hace 8 años -  1 (Experiencia negativa)

 Respuesta de Round Town Travel

Hi Raja, this is a disappointing rating! Please contact me to let me know more details about your experience with our company so that we can have an opportunity to resolve any issues you have had. My email address is admin@roundtowntravel.com or you can call me on 0034 966 811 123. Thank you. Darren

Dave Shore
hace 8 años -  3 (Experiencia positiva)

Top information

 Respuesta de Round Town Travel

Thanks Dave for your rating. We'd love to know what we could do to increase your rating to 5 stars. Please email me more details of your experience with our company to admin@roundtowntravel.com or call me on 0034 966811123. Thanks for helping us continue to improve. Regards, Darren

Daniel Palmer
hace 8 años -  4 (Experiencia positiva)

So up town

Marina Jezeph
hace 8 años -  5 (Experiencia positiva)

 Respuesta de Round Town Travel

Thank you Marina for this fantastic 5 star review! Kind regards, Darren

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