MTS Globe Ibiza

Attention!!! Do not choose MTS Globe Ibiza to transfer you! We had a really bad experience with them. We saw the bus to our meeting point. We did signals to indicate that we were coming, but we didn't urge cause we were on time!!. With all the luggages and a 4 month baby, we can't accelerate. The car just leaved in front of us. They didn't wait, they leaved. We try to call them by phone and said that it was to late and we have to paid for one other transportation. This service for almost 90 euros ?!? Don't choose them!!

Great service

I am extremely disappointed with the transfer service. The transfer never showed up, and we had to take a taxi from the hotel. We waited at the spot specified in the voucher and carefully checked every car, and when we realized something was wrong, we called the number provided in the voucher. They just told us, "We can't help you; the driver was there." But was the driver really there? For the money I paid, at the very least, they could train their drivers to send a text or make a call. That way, they’d have some proof the driver was at the pickup point. I will never use this service again and do not recommend it to anyone.

Taxi kwam niet opdagen waardoor we onze vlucht moesten missen

Het is beter om een taxi te boeken dan via dit bureau

I have booked a round trip private transfert and I am a bit disappointed about MTS services. Indeed, once landed at Ibiza airport, I had to wait almost 1h after landing waiting for a private transfert (paid more than 180€ for the round trip). The agent in the airport always said to me to wait outside 5 min more then 10min more but she did not have any clue! The trip back was ok with only 10min delay at the departure. 2 things I would like to report for improvement : - I have paid 25€ extra for a baby seat because you have specified that it is mandatory but neither for the first trip nor for the transfert back I had a baby seat in the car! - you asked to the customer to be ready 15min before the departure time but the driver come late. By writing that, we expect the driver being on time. I’ve put 3 stars because despite the facts explained above, the job was done (even not perfect). BR