Cycling Costa Daurada

I attempted to hire a road bike from Cycling Costa Duarada via the company website on Sept 11 2023. The money for the bike hire (€180) was taken from my credit card at the point of booking. I received an email the following day explaining that the correct size bike was not now available and asking for an IBAN to refund the money. Not wanting to release my iBAN details, I replied asking for my credit card to be reimbursed. The following day, I called the mobile number related to the hire and spoke to a gentleman who explained that he had received my instruction and would reimburse my card as requested. My card was not reimbursed. I asked for an update on the matter on September 21 via WhatsApp. The company replied on September 22 as flows: "I tried to do it but it was not possible through the card. Give me an IBAN account number please, I will do it immediately. Thanks!" I replied on WhatsApp on September 22, and requested the money be refunded via Revolut. There was no response from the company. I again contacted the company via WhatsApp on September 29 requesting an update on progress with the matter. Again there was no response from the company. If you value your hard earned money, STAY AWAY from this website and company. This is clear theft. There are many other bike hire companies in Salou and Cambrils, that also have good quality road and mountain bikes.

Got picked up at hotel, great bike provided ans very friendly and professional. Went out one day with a group one day alone. 5 stars

Jaume was a friendly and knowledgable guide. Provided a good quality bike, picked me up from my campsite. Rode some beautiful climbs, would happily recommend.

Thanks for everything Jaume Bikes were superb and the recommendations on specific routes were also useful. Jaume also came to meet us with the bikes and adjusted them to suit us before we hit the roads. As well as giving rentals, he also offers guided cycling excursions on other routes that are less busy. Highly recommended and wouldn't hesitate to deal with Jaume again.

myself and 9 others booked a trip with this company in Early May. I went and paid the 300 Euro deposit by credit card and 2 days later we got an email that said for technical reasons they had to cancel the trip. I obviously wanted my 300 euro deposit back and I am in touch with the owner but they will not actually ever refund it. I have messaged many times and there is always an excuse, "We plan to do it" but after 3 weeks I believe they are scammers and untrustworthy. I warn you not to do business with them and do not give them a deposit with your credit card. I am now going through the credit card company to get back my 300 euro. I have been communicating with the person who said they are the owner by the name of Juame.

I am one of twelve members of our UK based cycling club who have just returned from a week's cycling with CCD. We thoroughly recommend it. We booked it in 2020, but it had to be cancelled 3 times because of Covid. The roads and rides are outstanding, with long climbs and rapid descents, on quiet, smooth roads. We had three ride leaders for each day - one at the front, setting the pace, one at the back taking care of anyone struggling, and one in the van for drinks, snacks and emergencies. All 3 are so friendly and helpful, and we can't wait to return next year. The accommodation was not the one that they normally use, but it was excellent nevertheless.

Las guiadas están genial. Tanto Jaume como Jaime son dos guías estupendos. Recomiendo este servicio para turistas para no tener que preocuparse de llevar bici ni pensar rutas. Es recomendable avisar con tiempo.

Thank you to Jaume, a great guide & friendly person! Will definitely be back 🙂

Very good experience if you are in to cycling. Our guide was very good, friendly and knowledgeable about the area. We cycled through some lovely scenery and nice towns. We also had a few hills to climb too! The bike, helmet and cycling shoes were all perfect. If you are staying in Cambrils holiday park, all you need to bring is your cycling clothes, everything else is provided. Really enjoyed it.

¡Cara duras! por decirlo suave... Se han quedado con el dinero de las inscripciones de la Gran Fondo Cambrils Park 2020 y no se han dignado ni tan siquiera a mandar un correo electrónico. ¡Dos años! En dos años no han tenido la capacidad ni destreza de reorganizar la prueba tal y como han hecho tantos organizadores. Son unos ¡Impresentables! Y aún tiene la cara dura de moverse con su furgoneta rotulada por carreteras de la provincia de Tarragona. ¡Hay que actuar contra organizadores como ellos! Acciones legales ¡Ya! Ya no es cuestión de dinero, sino de que se han reído de nosotros... de todossssss...

ESTAFADORES. Más de 2 años aplazando una cicloturista. No se dignan a contestar ni mucho menos devolver ni un solo € de la inscripción pagada. Impresentables.

Son unos ladrones, no son de fiar, dicen q devuelven el dinero de la Quebrantahuesos y nos dan largas, y ahora no Dan señales de vida, unos estafadores en toda regla

Excellent service and top class professionalism from start to finish, great cycling routes and you are very well looked after, I will be back and would highly recommend.

Muy poca seriedad

Todo mal, estafa continua, no devuelven dinero de las inscripciones de las carreras que no se hacen. Nada recomendable

No devuelven el dinero de la quebrantahuesos, no dan señales de vida. Son unos ESTAFADORES

No dan señales de vida y no devuelven el dinero que deben. No recomendable.

Esperando a que den señales de vida después de varios meses.

ESTAFA

Contraté un pack QH, a poco más quedo sin plaza sino les llegó a reclamar el código de inscripción. Contraté dorsal preferente y no me lo dieron y tampoco me devolvieron el dinero que pagué por el a pesar de reclamarlo varías veces. Me ofrecieron un dorsal morado de alguien que no iba a correr y me negué. Esto es denunciable.

Great experience cycling with this team. Super reliable and great knowledge of the area. Bikes on hire were excellent. Will definitely go back next time