Club Canary, a top tour company in the Canary Islands, boasts a 4.9-star rating from over 1230 reviews. Our local knowledge and luxury boat trip experiences set us apart. The Club Canary team, living by our ‘Live Legendary’ motto, delivers exceptional service. With tailored packages, clear advice, and easy cancellation policies, booking with Club Canary is seamless. Our reviews reflect the outstanding experiences offered, highlighting our commitment to excellence. Over 5500 tourists have left reviews on our website for the excursions they booked, providing insights into the adventures that await. Be sure to explore these before planning your unforgettable journey with Club Canary.
Explore our Club Canary FAQs for essential information! Learn about our expert team, flexible booking options, top-notch customer service, and Tenerife office details. Get tips on appreciation gestures, early booking, instant booking confirmation, and understanding our cancellation policies. While this FAQ provides a general overview for Tenerife, Gran Canaria, Lanzarote, and Fuerteventura, remember that Club Canary offers specialized FAQ pages for each island. Check out these dedicated pages for detailed answers tailored to your stay on a specific island, ensuring a seamless travel experience.
Originally from the Netherlands, Roy Schijvens moved to Tenerife in 2017 and founded Club Canary on August 19, 2019, with the motto ‘Live Legendary.’ His vision was to positively impact people’s lives and bring modern touches to the local tour industry. Under his guidance, Club Canary has become one of the top online tour platforms in the Canary Islands. It’s a reliable platform where finding and booking tours is easy, thanks to clear information on tours, pricing, and policies. Roy continues to innovate and inspire, making every adventure with Club Canary unforgettable.
Club Canary isn’t just a tour company; we’re dedicated to creating legendary experiences in the Canary Islands. Our team goes the extra mile to ensure you have an unforgettable time. Dive deeper into what makes us unique with ouractive YouTube channel, where we detail activities in explanatory videos. Also,explore our blogfilled with amazing road trips, events, cultural insights, and local recipes. Discover why Club Canary stands out from the rest and how we bring our slogan “Live Legendary” to life.
Set off on a journey through the Canary Islands with Club Canary’s selection of the most popular bus tours. From the majestic landscapes of Teide National Park to the historical richness of La Gomera, these tours offer an immersive experience into the beauty and diversity of the islands. Discover our top 5 bus tours, carefully selected to showcase the best of the Canaries.
If you’re still searching for information, look at the bottom of this page. There, you’ll find links to help you navigate to different sections, such as choosing an island, job opportunities, our social media platforms, blogs, and more. If you’re not sure where to go next, our site map at the page’s bottom or our live chat can guide you to find exactly what you need.
For exclusive experiences such as private boat trips or private jet services, cancellation policies can vary more significantly. We strongly advise checking the policy section relevant to each service you book to understand the specific terms that apply. This ensures you are fully informed about your options in case changes need to be made to your plans.
Want a private boat experience? Club Canary offers exclusive trips on stylish boats and yachts. Perfect for any group size. Remember to book ahead for the best availability! Discover our premier selection of boat hires and private boat trips with a captain in Gran Canaria. Start your adventure today:https://clubcanary.com/gran-canaria-boat-hire/.
Most Club Canary customers (65%) book their excursions before arrival. We offer this flexibility for all the excursions across every Canary Island we operate on. With flexible deposits and favorable cancellation policies, securing your spot is easy. Choose from various payment methods via Stripe to book your adventure on any of our islands.
During holiday periods or peak demand, our office hours may be slightly extended to accommodate bookings or scheduled meetings. We’re available for in-person consultations, live chat, phone, and WhatsApp support during our service hours. To receive assistance in your preferred language, we recommend scheduling your visit in advance.
Características:
Acceso para sillas de ruedas Aparcamiento adaptado para sillas de ruedas Aseo adaptado para sillas de ruedas Asientos adaptados sillas de ruedas Descuento para familias Descuentos para niños Amigable con la comunidad LGTBI+ Espacio seguro para personas transgénero Aparcamiento de pago Con aparcamiento propio Parking de pago Parking gratuito Pagos con móvil vía NFC Tarjetas de crédito Tarjetas de débito Ofrece asistencia en otros idiomas Servicios en las instalacionesServicios:
Agencia de viajes Servicio de alquiler de embarcaciones Agencia de excursiones en barcoHorario de apertura:
El horario podría no estar actualizado. Contacte con X para asegurarse.
Nuestra opinión desde agenciadviajes.es sobre Club Canary Tours
La empresa Club Canary Tours ofrece una amplia variedad de excursiones y actividades en las Islas Canarias, con un enfoque en la satisfacción del cliente y una atención personalizada. Los comentarios de los clientes destacan la eficiencia y amabilidad del equipo, especialmente de Dora, quien es mencionada frecuentemente por su ayuda y rapidez en responder a las consultas. La empresa parece tener un sistema de reserva fácil de usar y ofrece una gran variedad de opciones para satisfacer diferentes intereses y preferencias.
Algunos de los aspectos destacados por los clientes incluyen:
- La eficiencia y amabilidad del equipo, especialmente de Dora.
- La variedad de excursiones y actividades ofrecidas.
- La facilidad de uso del sistema de reserva.
- La atención personalizada y la voluntad de ayudar a resolver cualquier problema o inquietud.
- La profesionalidad y conocimiento de los guías y personal involucrado en las excursiones.
Sin embargo, también hay algunos comentarios que mencionan problemas con la comunicación o la organización de ciertas excursiones, lo que sugiere que, como en cualquier empresa, pueden surgir desafíos y áreas de mejora. No obstante, la mayoría de los comentarios reflejan una experiencia positiva y satisfactoria con los servicios de Club Canary Tours.
agenciadviajes.es no puede garantizar que los profesionales y empresas que aparecen en el directorio tengan la formación ni las certificaciones adecuadas. La mayoría de empresas que aparecen en el directorio son profesionales de gran reputación. Te recomendamos solicitar el número de colegiado del profesional al que vayas a asistir a realizar tu tratamiento o consulta.
4.9 (957 opiniones)
17 opiniones
7 opiniones
9 opiniones
32 opiniones
892 opiniones
Любовь Столярова
hace 2 meses - 5 (Experiencia positiva)
Все отлично !
Katie Melia
hace 2 meses - 5 (Experiencia positiva)
Five star customer service, through from selection to booking the perfect gift experience. The process was seamless and really quick response times. I was dealing with Lorenzo and he went over and above to explore different excursions with me to make it a perfect trip planned for a boxing day treat for the family. Would highly recommend and will be booing with them again. Thank you.
Respuesta de Club Canary Tours
Hey Katie, Thank you so much for this amazing review and for trusting us with your Boxing Day plans for the family. We’re glad the whole process felt easy and fast for you, from choosing the excursions to booking the perfect gift experience in Tenerife. If you ever need help again planning more excursions our team will be ready for you. Live Legendary
Emanuele Gatti
hace 2 meses - 5 (Experiencia positiva)
Contattati per prenotare un giro in buggy, ci hanno risposto in pochi minuti con tutte le informazioni. Grazie a Dora che ci ha seguiti con professionalità, molto consigliato.
Respuesta de Club Canary Tours
Grazie mille per il bellissimo commento. Siamo felicissimi che vi siate trovati bene e che Dora vi abbia aiutato con tutto. Godetevi il giro in buggy e, se vi serve qualsiasi altra esperienza durante la vostra vacanza, siamo qui per voi. Buona avventura!
Henrik Virtanen
hace 2 meses - 1 (Experiencia negativa)
I booked a trip to La Gomera through Club Canary’s website and selected English as the language for the guided tour. However, on the bus, the guide began speaking Russian and ended up using half of the time for it. The guide also announced on the bus that Russian is an international language and that everyone should know it. I was shocked by this and felt extremely uncomfortable, as I couldn’t leave the bus on a foreign island. I was forced to listen to Russian for several hours. As someone from a neighboring country of Russia, hearing the Russian language makes me think only of how Russia is, even at this very moment, killing civilians and destroying cities, homes, and lives in Ukraine. At the same time, Russia is destroying its own citizens’ chances for a good life. This is not what I want to be thinking about on my vacation. I promise that the moment Russia withdraws from Ukraine, pays reparations for its crimes, and ends its violent and imperialist behavior, I will gladly start learning some Russian. I also know wonderful Russians who dare to think critically and recognize what has been and continues to be done to Russians by their own government. I also couldn’t find any information about who owns this travel agency. I wouldn’t be surprised if there are connections to Russia in its ownership. This is something worth considering when choosing a tour operator. Of course, feel free to prove me wrong if I am mistaken. *Edit after Club Canary’s answer: There is no other company with the same name, I was on your tour. Naturally I don’t want to give my right name, because I noticed that you investigate the identities of those who leave feedback. You also respond in a way that casts doubt on genuine feedback, implying it was given on false grounds.
Respuesta de Club Canary Tours
Henrik, Just chill for a second. You’re on holiday. You should be relaxing, not trying to start World War 3 in a review section. Yes, Club Canary can do a lot for our clients, but we cannot solve the war for you. I honestly wish we could, but our focus is very simple: creating amazing memories for travelers in the Canary Islands. So if you want to play detective and imagine that we have some kind of “secret Russian headquarters,” I have to disappoint you. Our doors are wide open. We are in the middle of a shopping centre in Costa Adeje, you can literally walk in and check 7 days a week from 09:30 till 22:00. Or, if you can’t, just google our company, owner and team page and you’ll find everything. Now, about your actual claim: We have checked our system very carefully and there is no booking for a La Gomera trip under the name “Henrik Virtanen”, nor under the surname “Virtanen” in any variation. For all La Gomera excursions there is strict passport control, because clients are leaving the island. That means travelling under a false identity is not possible and every booking is clearly registered. On top of that, we also checked with our partner. There is no La Gomera booking under your name in their schedule either, and they confirmed that they have not mixed English and Russian groups this month. So we did spend time checking all of this, and honestly, it just does not match your story. If you did somehow book with us under a different name, then reply to the confirmation email you got for your La Gomera trip and include a screenshot of this review. If that happens and it turns out to be our mistake, we will be happy to apologise and offer a refund. But I am very sure you did not book with us. About the Russian language part: Yes, we do offer Russian language tours. The situation with languages is more complex than it looks from outside. These days a big part of the clients who choose Russian as their tour language are actually from places like Latvia, Ukraine, Lithuania or Germany. Russian is simply the language they understand best, not a political flag. If any of our 100+ local partners decide that they do not want to accept Russian-speaking clients, we respect that and we add notes to their activities. But we are not going to make political statements in their name. It is their service, and if they are happy to welcome people who speak Russian, then those clients are welcome to book. Our focus is simple: organise great trips and help people forget their daily problems for a while. If you want to join that, you are welcome. If you want to fight geopolitical battles, this is not the place.
Gildas Laigle
hace 3 meses - 5 (Experiencia positiva)
Pour une 1ère en famille ! Très bonne sortie avec une bonne équipe avec le sourire 😃 Vivement la prochaine 😇
Respuesta de Club Canary Tours
Gildas, un grand merci pour votre avis 😊 On est ravis que cette première sortie en famille avec Club Canary se soit si bien passée. Au plaisir de vous revoir pour une prochaine excursion aux Canaries.
Steph Cox
hace 3 meses - 5 (Experiencia positiva)
I contacted Club Canary Tours after having a prior booked trip cancelled. Lorenzo was able to find us a (better) private boat trip at last minute and our group was delighted and absolutely loved our trip. Highly recommend using Club Canary - a pleasant experience right from beginning to end.
Respuesta de Club Canary Tours
Steph, thank you so much for your lovely review and for trusting Club Canary after your original trip was cancelled. We’re really happy that Lorenzo could arrange a better private boat trip at the last minute and that your group loved the experience from start to finish. Helping guests turn a stressful situation into a great holiday memory is exactly what we aim for at Club Canary boat trips & private charters in Tenerife. We truly appreciate your recommendation and hope to welcome you back on board for another legendary day in the Canary Islands. 🌴
Emre Ozdemir
hace 3 meses - 5 (Experiencia positiva)
Dora was extremely helpful
Respuesta de Club Canary Tours
Hi Emre, Thank you for your kind feeback! We hope to see you again in the future! Kind regards, Dora
Antonnette de pender
hace 3 meses - 5 (Experiencia positiva)
Snelle reacties op de app , als ik vragen stelde . Netjes te woord gestaan.
Respuesta de Club Canary Tours
Dear Antoniette, Thank you and we are really happy that you had a good experience with us! Kind regards,
Frank Waldecker
hace 3 meses - 5 (Experiencia positiva)
I did a Teide Tour and was very happy with the organisation. I did a half day tour starting 12:30 so the first stop at 2pm was up there at a restaurant. Don't waste your time eating you better walk around in the amazing landscape. I didn't take the cable car but on the 2nd stop the landscape is so amazing too so you should really take a walk around there. There are trails and you really should go them. It's a tour to get an impression of the beauty of the park. If you want to spend more time you better choose a full day. For me the half day of 6 hours was enough.
Respuesta de Club Canary Tours
Dear Frank, Thank you for your fantastic review and for sharing such helpful tips! We’re very happy to hear you enjoyed the Teide Tour and the organization. Your advice about exploring the trails and taking time to enjoy the views is spot on—Teide’s landscape is truly breathtaking! Great suggestion as well for travelers choosing between the half-day and full-day options. We hope to welcome you on another adventure soon! Kind regards,
Sanna Saikko-Riihimaki
hace 3 meses - 5 (Experiencia positiva)
Excellent service!!
Respuesta de Club Canary Tours
Dear Sanna, Thank you for your kind words. We look forward to seeing you again in the future! Kind regards,
Finance Team
hace 4 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Client, Thank you so much for the 5-star review! 🌟 We truly appreciate your support and hope to welcome you again soon. Kind regards,
Inma Alvarez Soto
hace 4 meses - 1 (Experiencia negativa)
Publicidad engañosa. Contratas experiencias con un nombre llamativo tipo ( snorkel con tortugas) y luego te mandan a un centro de buceo adjunto (de muy buena calidad y los chicos y chicas muy amables) el cual te realiza el snorkel en una playa cercana donde a penas hay vida marina. La cuestión no es que nos aseguren el ver tortugas, la cuestión es ponerle a la excursión el nombre real, “snorkel en Tenerife”. Además de unos precios relación calidad muy altos. No lo recomiendo. Contratar mejor con los centros directamente, aconsejarán mejor.
Respuesta de Club Canary Tours
Inmaculada, ¿en serio? Tu perfil es público, y la semana pasada dejaste una reseña de 5 estrellas sobre esta misma excursión de snorkel diciendo “Recomiendo mucho la experiencia.” ¿Y ahora de repente es de 1 estrella? Eso es confuso. Sobre el precio: Club Canary tiene una garantía del mejor precio. Si de verdad lo encontraste más barato, enséñanos la prueba y te devolvemos la diferencia. Así de simple. Como no respondiste a nuestro email sobre esto, pensamos qué podía explicar un cambio tan radical. Y entonces todo encajó: seguramente pasaste por el mostrador de excursiones de tu hotel, donde una chica joven estaba desesperada por vender algo. Te dio pena y trataste de animarla contándole lo bien que fue tu excursión de snorkel con Club Canary y lo mucho que disfrutaste. Pero cuando te preguntó dónde lo habías reservado y dijiste Club Canary, viste la tristeza en sus ojos al darse cuenta de que no podía competir con nosotros, por mucho que intenten copiarnos. Por lástima, quizá le compraste unas entradas de Siam Park y dejaste una reseña de 5 estrellas para su mostrador diciendo que eran más baratas. Y para rematar, dejaste aquí una reseña de 1 estrella, probablemente el mejor momento de su semana. Bonita historia… pero seamos serios: los descuentos en entradas de Siam Park son ilegales, así que esa afirmación simplemente no es cierta. Lo entendemos. Cuando eres la agencia líder en excursiones de Tenerife, atraes a envidiosos y a reseñas “creativas”. Aun así, es decepcionante ver comentarios engañosos en lugar de opiniones honestas. La retroalimentación real ayuda a los viajeros; las reseñas montadas no. Club Canary - donde otros copian, nosotros creamos ✨
Yi Xing
hace 4 meses - 5 (Experiencia positiva)
Very nice experience with the friendly and skilled parasailing team! Thumb up.
Respuesta de Club Canary Tours
Thank you, Yi. Happy you had a great parasailing time with our team. Next round we can set you up for jet skis or a whale watching trip. Live Legendary.
Leonie Palmer
hace 4 meses - 5 (Experiencia positiva)
Dora was extremely helpful to book our boat tour for this week. She had lots of knowledge and helped us pick the best option for us. She was very patient, and a pleasure to work with
Respuesta de Club Canary Tours
Leonie, thank you so much. Great to hear our team helped you pick the best boat tour. Hope the trip was amazing!
Deborah Santana Melo
hace 4 meses - 5 (Experiencia positiva)
Muchísimas gracias por su ayuda, a la agente Dora, muy amable.
Respuesta de Club Canary Tours
Muchísimas gracias, Deborah! Nos alegra saber que nuestro equipo te ayudó y fue amable. Aquí estamos para lo que necesites.
Tanja H
hace 4 meses - 2 (Experiencia negativa)
We have booked the Teide Stargazing tour in Tenerife through the website of Club Canary. The actual tour was carried out by another company A. J. Servitur. After we picked up everyone we drove from Puerto de la Cruz to the Teide national park with a couple of sightseeing stops. It was really nice and it's a beautiful place. The sunset watching was a bit hurried. A little more time would have been nice. We then drove back to the restaurant, where we got our included dinner. The included dinner was just terrible! There are no other words for it. Cold fish, tasteless fries, that could have used some more frying time, the veggie burger wasn't even a burger. The description said dessert is a handmade dessert and it was a bought Nestlé ice creme. Then the stargazing was held at the terrace of this restaurant which is a really bad choice for this. There were 2 terraces one below and one above, we were below so there were the building and a wall in the way. Also they didn't even remove all the large parasols, which were in the way as well. We were really disappointed, this restaurant terrace truly is not a good place for stargazing as the ambience was bad. You want to see the surroundings and the starry sky behind a nice landscape, not a restaurant building and a wall mixed with parasols.
Respuesta de Club Canary Tours
Thank you Tanja Heese, for this not so useful review 🤨. Just to be clear, you didn’t book the “Teide by Night Tour” - that’s a different trip. You booked the “Puerto de la Cruz Teide Stargazing”. With this excursion, dinner is always part of the package, so there’s no “without dinner” option. If anyone’s looking for alternatives, here are all our Tenerife Stargazing Tours (6 in total): https://clubcanary.com/tenerife-stargazing/ - the top ones are the most popular and the ones we recommend the most. We always suggest our clients choose the smaller group experiences for the best quality, but in the end, it’s your decision what you book. However, if you’re staying in Puerto de la Cruz and want a German-speaking guide, there aren’t many companies or options available. Also, there aren’t many restaurant options at 2000 meters altitude, so unless you book a private stargazing trip with us, the dinners included in all stargazing tours are honestly not that great. Normally, reviews like this are best placed on the activity you actually booked, so they’re helpful to other travelers. We even sent you an email about it, but I guess that got ignored. Posting it here just confuses people. It’s a bit strange too, considering we currently offer over 280 activities across the main Canary Islands. But okay, I guess you just needed to leave your story, no hard feelings ✌️
teresa mantegazza
hace 4 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Teresa, gracias for the 5 stars. Your support means a lot!
Manuel S P
hace 4 meses - 5 (Experiencia positiva)
Mañana vamos a vivir algo nuevo en la isla, un tour en buggy por el teide, una sorpresa para mi hija y un día para los dos que seguro será increíble ! Dora nos ha ayudado a gestionarlo siendo muy amable y servicial ! Seguro que será inolvidable
Respuesta de Club Canary Tours
¡Muchas gracias, Manuel! 🚀 Nos alegra mucho que hayas elegido el buggy tour por el Teide como sorpresa para tu hija. Seguro que será una excursión en Tenerife inolvidable, con mucha aventura y diversión. Gracias por confiar en Club Canary para este día tan especial, ¡os deseamos una experiencia fantástica en el Parque Nacional del Teide! 🌋
Ade Adela
hace 4 meses - 5 (Experiencia positiva)
Ofera excursii la preturi foarte bune, bine organizate, se ofera foarte multe informatii. Amalia, fata care ne-a rezervat noua excursiile este foarte amabila, ne-a ajutat in orice solicitare, inclusiv cand am ramas fara telefon si am scris dupa telefonul sotului, a retrimis toate biletele si ii multumesc din suflet.
Respuesta de Club Canary Tours
Mulțumim mult pentru cuvintele frumoase! 🙏 Ne bucurăm că ați apreciat organizarea și informațiile primite. Scopul nostru este ca fiecare excursie în Tenerife sau tur cu barca din Costa Adeje să fie simplu și plăcut. Suntem bucuroși că totul s-a rezolvat bine și sperăm să vă revedem curând pentru noi aventuri în insule 🐬
Dominic Sinclair
hace 4 meses - 5 (Experiencia positiva)
Very easy to arrange your Parasailing. All sorted in a couple of WhatsApp messages. Couldnt be easier, and the people on the other end are veery polite, friendly and helpful. Couldnt ask for better
Respuesta de Club Canary Tours
Thanks a lot, Dominic! 🙌 We’re so glad arranging your parasailing in Tenerife was quick and easy. WhatsApp makes it simple, and our team always tries to keep things polite and friendly. Hope you enjoyed flying high over Costa Adeje 🌞 🪂
Eileen Mulqueen
hace 5 meses - 5 (Experiencia positiva)
Excellent company, very helpful and such lovely people to deal with. Dora helped me book multiple excursions and was fantastic. I cant recommend them enough!
Respuesta de Club Canary Tours
Thank you so much, Eileen! 🌟 We’re really happy you enjoyed booking your excursions in Tenerife with us. Our team loves helping guests discover the best tours and activities on the island, from whale watching trips to Teide excursions. We truly appreciate your recommendation and hope to welcome you back for another amazing adventure soon! 🌞
Jan Pointinger
hace 5 meses - 5 (Experiencia positiva)
Booked a FishingTrip on Lanzarote through Club Canary and everything was super easy. Payed the reservation fee online and contacted them vor WhatsApp for the confirmation. The customer service (Dora for us) was super helpful, quick in responding and very polite.
Respuesta de Club Canary Tours
Thank you so much, Jan! We’re happy you enjoyed booking your fishing trip. Great to hear the online reservation and WhatsApp confirmation worked smoothly, and Dora will love your shout-out 🙌. We hope to see you again soon for another fun excursion or maybe a boat trip. Sunny greetings from the Club Canary team 🐟⛵️
Keine Lust
hace 5 meses - 5 (Experiencia positiva)
Perfekt organisiert. Essen sehr gut. Tourleitung sehr nett und hilfsbereit. Traumhafter Ausflug. Club Canary immer wieder gerne👍👍👍👍👍
Respuesta de Club Canary Tours
Vielen lieben Dank für dein tolles Feedback 🙌 Wir freuen uns riesig, dass dir das Essen und die Organisation gefallen haben! Unser Team steckt viel Herz in jede Tenerife Excursion, ob es nun eine Whale Watching Tour oder ein Catamaran Trip ab Costa Adeje ist. Schön zu hören, dass du einen traumhaften Ausflug hattest 🌞⛵️ Wir hoffen, dich bald wieder bei einem neuen Abenteuer auf Teneriffa zu sehen!
Sergi Martinez
hace 5 meses - 1 (Experiencia negativa)
Ni se os ocurra reservar con ellos!!! Muy decepcionante, reservamos una excursión en Buggy para fuerteventura y pagamos 45€ de deposito tal como solicitaron para que fuese efectiva la reserva. El día de la excursión fuimos al punto de encuentro que nos dijeron y nuestra sorpresa fué que nos dijeron que no había ninguna reserva a nuestro nombre. Club Canary le echaba la culpa de lo sucedido a la empresa del Buggy ( jet ski fuerteventura) y estos le echaban la culpa a club Canary, pero nadie soluciono nada y nos quedamos nosotros sin hacer la excursión después de hacer casi 2h de coche solo de ida para NADA!! La única solución que nos dieron fue realizar otra excursión con ellos otro día, y obviamente no lo hicimos, ya que visto lo visto no reservaremos nada mas con ellos. No buscaron ninguna solución inmediata y se lavaron las manos Conclusión, todo el día perdido para nada, el cabreo que te llevas y con menos dinero ya que la gasolina que gastas en ida y vuelta no te la paga nadie
Respuesta de Club Canary Tours
Sergi, entendemos perfectamente tu decepción y la frustración que esta situación te causó. Tu reseña es totalmente justa, lo que no es justo es esperar que te entreguemos más dinero después de haberte reembolsado por completo. Lo que ocurrió fue molesto, y no fue correcto para un cliente que confió en nosotros. Para aclarar: tu reserva fue confirmada directamente con el proveedor, tanto por teléfono como por mensaje, solo enviamos el ticket después de que ellos mismos nos lo confirmen (y tenemos pruebas de ello). Si no lo hubiéramos hecho, habríamos asumido toda la responsabilidad. Desafortunadamente, a veces cuando ocurren errores, lo más fácil, especialmente cuando uno está delante del cliente, es decir “es culpa de Club Canary” en lugar de asumir la responsabilidad y resolver el problema. Por desgracia, los verdaderos solucionadores de problemas son cada vez más escasos. La realidad es que recibiste un reembolso completo, y además dedicamos mucho tiempo a revisar tu caso, comprobar opciones y pedir disculpas por algo que no fue causado por nosotros. Nosotros también salimos perdiendo. Por lo que entendimos, lo que esperabas era una compensación económica adicional al reembolso, pero eso no es algo que podamos hacer después de haberte devuelto ya íntegramente el depósito. De hecho, si entregáramos dinero tras un reembolso completo sin una factura o razón legítima, se consideraría incluso ilegal. Siempre damos lo mejor de nosotros, y situaciones como esta son extremadamente raras, ya que normalmente confirmamos cada reserva dos o incluso tres veces. De hecho, a veces nuestros socios se frustran con nosotros por la cantidad de veces que reconfirmamos, pero precisamente por eso este tipo de problemas son prácticamente inexistentes en Club Canary, mientras que sabemos que con otras agencias ocurren mucho más a menudo. Dicho esto, después de recibir tu reembolso, tu rudeza, tus repetidas exigencias, tu negativa a reconocer nuestros esfuerzos y tus constantes solicitudes de hojas de reclamación nos han demostrado que simplemente no somos la agencia adecuada para ti. Sentimos mucho lo ocurrido, pero si te hubieras calmado y nos hubieras hablado con respeto en lugar de descargar todo contra nosotros, el desenlace podría haber sido mucho mejor, porque desde el principio estábamos de tu lado.
Gianfranco Vernamonte
hace 5 meses - 5 (Experiencia positiva)
Agenzia Súper consigliata per cercare tutte l’escursioni che vogliate fare con i loro migliori partner a prezzi ribassati.Con i loro canali whatsapp ti aiutano ad aiutare su tutti gli aspetti della vostra escursione …per esempio mi hanno aiutato a Tenerife a cercare i migliori partner per fare lezioni di surf e moto d’acqua a buon prezzo.Direi senza perdere tempo potete già da subito contattarli se avete intenzione di fare una o più escursioni alle Isole Canarie!
Respuesta de Club Canary Tours
Grazie di cuore per le bellissime parole! Siamo felici di sapere che il nostro supporto via WhatsApp vi sia stato utile per organizzare al meglio le vostre escursioni. La nostra missione è proprio quella di farvi risparmiare tempo e offrirvi esperienze indimenticabili con i migliori partner locali. Vi aspettiamo presto per nuove avventure alle Isole Canarie! 🌞
Regnault Camille
hace 5 meses - 5 (Experiencia positiva)
Super experience avec un prestataire de Canary club. Nous avons booké un photoshoot d'une heure avec Kein, il a été très rapide et efficace dans ses prises ! Nous étions une famille de 12 avec des enfants- donc pas facile- mais Kein a réussi à garder l'attention des petits assez longtemps pour les prendre en photos ! Notre spot (choisi par moi) n'était pas idéal mais il a réussi à trouver des techniques pour rendre les clichés intimistes et spéciaux ! Merci a Lui !
Respuesta de Club Canary Tours
Merci beaucoup pour votre retour si positif ! Nous sommes ravis d’apprendre que votre séance photo s’est très bien passée, même avec le défi d’une grande famille et des enfants. Notre équipe est heureuse d’avoir pu capturer ces moments uniques et de les rendre spéciaux malgré l’emplacement. Merci encore pour votre confiance, et nous espérons vous accueillir bientôt pour d’autres belles expériences aux Canaries!
Chris Hossin
hace 5 meses - 4 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Chris, Thank you for your review! We appreciate your support and hope to see you again soon. Kind regards,
Aaron Timm
hace 5 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Aron, Thanks for the perfect rating! We’re glad you’re happy with us. Kind regards,
Benjamin Blažinčič
hace 5 meses - 5 (Experiencia positiva)
Dora it is wunderful, kind, fast at answer, she is really proffesional and she is the best 😁. And club canary tours is best of the best.
Respuesta de Club Canary Tours
Dear Benjamin, Dora will be thrilled to hear your kind words. We hope to see you soon! Kind regards,
aurelia gribaldo
hace 5 meses - 5 (Experiencia positiva)
Une agence locale très disponible avant même l’excursion lors de nos échanges WhatsApp. Quant à l’excursion sur le bateau à Tenerife. C’était magique ! Nous avons pu observer des baleines, dauphins et tortues. Les membres de l’équipage ont été fantastiques.
Respuesta de Club Canary Tours
Dear Aurelia, Thank you very much! We’re happy we could help make your experience seamless from start to finish. Kind regards,
Aya Ismael Hoez
hace 5 meses - 5 (Experiencia positiva)
Easy, Fast replies, reliable and most of all we enjoyed our time using their Self Drive boat great for beginners received support and we quickly got to enjoy our 2hrs in the beautiful sea at Lanzarote recommend using their services availability is great! Easy to book online
Respuesta de Club Canary Tours
Dear Aya, We’re delighted you enjoyed your boat adventure, Aya! Thanks for the great feedback. Kind regards,
Christabel Konadu
hace 5 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Christabel, Thank you for the 5-star rating! We hope to welcome you again soon. Kind regards,
Lester Lee
hace 5 meses - 1 (Experiencia negativa)
Parents you might want to think twice booking with this company
Respuesta de Club Canary Tours
Think twice, thrice, or ten times… no stress, the best choice always ends with Club Canary ✨ I understand you were upset because you booked a Tenerife Jet Ski trip and then asked if extra people could join the complimentary pickup service. That service is only for the participants going jet skiing, and since it’s high season the van was already full. We also can’t arrange an extra vehicle just for spectators. Also, having spectators doesn’t really make sense here. Our jet ski safaris go out on the ocean along a set route, which is amazing for the riders but not something you can watch from shore. Our trips are fun for both young and old, and when everyone joins in, you all get the full experience. In that case, it’s no problem to also use the complimentary pick-up service, or we can arrange something 😉
Salvatore Iacolare
hace 5 meses - 5 (Experiencia positiva)
Dora è stata gentilissima e ci ha aiutato egregiamente nel prenotare un tour guidato e nel risolvere tutti i nostri dubbi e problemi. Grazie!
Respuesta de Club Canary Tours
Grazie mille Salvatore! Siamo molto felici che Dora abbia potuto aiutarvi al meglio. Speriamo di rivedervi presto!
Asier Hermoso
hace 5 meses - 5 (Experiencia positiva)
He hablado con Dora varias veces y todo perfecto con ella. Gracias Dora
Respuesta de Club Canary Tours
Gracias Asier! 🙏 Nos encanta saber que siempre quedas satisfecho con la ayuda de Dora. ¡Aquí estamos para lo que necesites en tu próxima aventura en Tenerife! 🌊
Albert Rodriguez
hace 5 meses - 5 (Experiencia positiva)
Fue divertido, vistas increíbles, lo recomiendo por el precio, incluso nos hicieron muchas fotos que luego nos enviaron por email por un buen precio. Bonito recuerdo, nos dieron botellitas de agua al llegar al mirador donde dábamos la vuelta para empezar a bajar. Volvería a repetir.
Respuesta de Club Canary Tours
Muchas gracias Albert! 🤩 Nos alegra mucho saber que disfrutasteis de la experiencia y de las vistas. Gracias por recomendarnos, será un placer recibiros de nuevo en Tenerife. 🌞
Jan N-C
hace 6 meses - 5 (Experiencia positiva)
Super easy to book with Club Canary Tours, Dora was very helpful and replied immediately to all messages and questions. Thank you and we're looking forward to our Stargazing activity!
Respuesta de Club Canary Tours
Thank you Jan! 💫
Dominic Blaser
hace 6 meses - 4 (Experiencia positiva)
Good Customer Service, very friendly and fast replies!
Respuesta de Club Canary Tours
Thank you Dominic! We’re happy you liked our customer service and quick replies 🙌. Hope to see you again soon on another Tenerife excursion! 🌴
antoine Audard
hace 6 meses - 1 (Experiencia negativa)
Terrible !
Respuesta de Club Canary Tours
Hello Antonio, we reviewed your booking and would like to clarify a few points. You booked the La Gomera trip with departure from Los Cristianos harbour. Your accommodation in Garachico which is a small local town far from the main tourist areas, and none of the 120+ excursions we offer in Tenerife include pickup from there. As noted, pickup for the La Gomera tour is a complimentary service only from specific tourist zones, not part of the tour itself. Your review seems to be based on us not covering transport from Garachico, but this was clearly mentioned before booking. With all respect, it was your own choice to stay there, and reaching the departure point in Los Cristianos is necessary for the excursion. All information was provided on the page, and we even assisted you in French to make it clear. We are always happy to help clients and look for solutions, but when messages turn rude and insulting, there is unfortunately no way for us to continue the conversation. PS note for future guests: If you have your own transport, it’s usually faster to go straight to the meeting point, since the bus often stops at several hotels. Also, remember pickup is a free extra, not part of the tour price, so we can’t offer discounts or refunds if you don’t use it 😉
Mri Hero
hace 6 meses - 5 (Experiencia positiva)
Great help from Dora. Very nice costumer service
Respuesta de Club Canary Tours
Thanks a lot! 🙏
bob posthumus
hace 6 meses - 5 (Experiencia positiva)
Quick responses, good deals
Respuesta de Club Canary Tours
Thank you Bob! 😊 We always aim to answer fast and give the best deals possible. Happy to help you anytime in the future!
Davide Gorla
hace 6 meses - 5 (Experiencia positiva)
Operatore chiaro, disponibile e preciso
Respuesta de Club Canary Tours
Ciao Davide! Grazie mille for your kind words! We’re glad we could help you book the perfect Canary Islands adventure and hope to see you again soon. ¡Hasta luego! 🙌
Camilla Bastable-Ahern
hace 6 meses - 5 (Experiencia positiva)
Dora was fantastic and helping me book for my family. Excited to visit and take out boat trip
Respuesta de Club Canary Tours
Hey Camilla! Thanks for booking your boat trip with Club Canary. Have an amazing time out there, and if you need anything, we’re just a message away!
Pavel Hodina
hace 6 meses - 5 (Experiencia positiva)
Skvělá komunikace i v češtině, zodpovězeny všechny otázky. Všechno klapalo. Vynikající zážitek
Respuesta de Club Canary Tours
Ahoj Pavel! Thanks for sharing your experience and for trusting us with your Tenerife helicopter tour. We’re stoked that we answered all your questions and that everything went smoothly. Hasta la próxima aventura, we’d love to take you flying again! ✈️
Ingrid Reitsema
hace 6 meses - 5 (Experiencia positiva)
Fantastisch zo'n kamelenrit, dieren worden er goed verzorgd en de mensen zijn allemaal vriendelijk! Fijn contact gehad met Dora via whatsapp
Respuesta de Club Canary Tours
Hoi Ingrid! Superblij om te horen dat je genoten hebt van de kameelrit in Tenerife. Hopelijk mogen we je snel weer verwelkomen voor een andere Club Canary ervaring!
Kevin Wendler
hace 6 meses - 3 (Experiencia positiva)
Respuesta de Club Canary Tours
Hey Kevin, thanks for taking the time to rate your experience with Club Canary. We’re always hustling to make our tours and customer service even better, so feel free to drop us a line and let us know how we can earn that extra star next time.
Michael Palfrey
hace 6 meses - 5 (Experiencia positiva)
Dora was such a great help and very informative, always available to contact if we required anything. Booking was quick and easy. Many thanks 🙂
Respuesta de Club Canary Tours
Dear Michael, Thank you! We are really grateful for your words, we hope you have an amazing experience! Kind regards,
Irina Orlova
hace 6 meses - 5 (Experiencia positiva)
We got great service, manager Dora is very professional, supportive, answers immediately, everything was organised with great care
Respuesta de Club Canary Tours
Dear Irina, Thank you for your review. We are really happy that you had a good service from our agent. We hope to see you soon again. Kind regards,
Tamás Domcsek
hace 6 meses - 5 (Experiencia positiva)
Excellent service
Respuesta de Club Canary Tours
Dear Tamàs, Thank you very much for your kind words. We hope you have an amazing experience! Kind regards,
Nathalie Samson
hace 6 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Nathalie, Thank you for your review. We hope to see you soon in the future! Kind regards,
Alyson McCallum
hace 7 meses - 5 (Experiencia positiva)
Fantastic experience! We had already booked our Loro Parque tickets with no transportation. Dora at Club Canary Tours organised an express bus from the South, straight to the park for us. The bus was clean, comfortable and fully air conditioned. Best of all, it only took 1hour20mins to get us to the park. Price was very reasonable for a family of 4 adults. Driver was fantastic. Very well organised excursion. Wouldn't hesitate to recommend. Thank you!
Respuesta de Club Canary Tours
Dear Alyson, Thank you so much. We’re glad to hear you had a great experience and that the transport to Loro Parque met your expectations. It was a pleasure assisting you, and we appreciate your recommendation! Kind regards,
Tiffany Green
hace 7 meses - 5 (Experiencia positiva)
Dora helped make planning our activities easy and was able to work with our availability. We went star gazing and out on a whale watching excursion. Both with less than 10 people plus the guides. Felt like personalized attention and expert guides really made our experiences in Tenerife even more special.
Respuesta de Club Canary Tours
Dear Tiffany, Thank you. We're glad to hear Dora was able to assist with your planning and that you enjoyed both the stargazing and whale watching experiences. We’re happy they added something special to your time in Tenerife. Kind regards,
xxmyaplays
hace 7 meses - 5 (Experiencia positiva)
Dealt with Dora, very helpful and easy. Recommend when booking excursions and outings xxxx ❤❤🤗😁
Respuesta de Club Canary Tours
Dear Client, Thank you for your kind words. We're glad you had a good experience with Dora. Kind regards,
Callum Alford
hace 7 meses - 5 (Experiencia positiva)
We were contacted by Dora. They were Very helpful and informative. Gave exact details and was polite.
Respuesta de Club Canary Tours
Hello Callum, We are really happy that you had a great experience with our agent Dora. We hope to see you soon! Kind regards,
Patricia van Klaveren
hace 7 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Patricia, Thank you for your review. We hope to see you soon in the future! Kind regards,
narcisnrk Petrica
hace 7 meses - 5 (Experiencia positiva)
Experiente nemaipomenite, personal foarte amabil si prietenos
Respuesta de Club Canary Tours
Dear Narcisnrk, Thank you very much for your kind words! Kind regards,
Bill King
hace 7 meses - 5 (Experiencia positiva)
The experience was excellent! Dora helped me with my order for SIAM Park very quickly and efficiently. She delivered my actual park tickets via email and WhatsApp within about 10 minutes. I would definitely use Club Canary again!
Respuesta de Club Canary Tours
Hello Bill, Thank you very much. We are happy to hear everything went smoothly with your Siam Park tickets. It was a pleasure to assist you so quickly and easily. We look forward to helping you again on your next trip! Kind regards,
Dorian Bourahla
hace 7 meses - 5 (Experiencia positiva)
Experiencia divino ! Muchas gracias a Dora por su profesionalismo y ayuda. Lo recomiendo mucho !
Respuesta de Club Canary Tours
Dear Dorian, Thank you so much! It was a pleasure to assist you. We’re glad you enjoyed the experience and we hope to see you again soon! Kind regards,
Cape 03
hace 7 meses - 5 (Experiencia positiva)
Ich habe einen Tauchgang für Anfänger auf Teneriffa über die Website gebucht. Zur Bestätigung der Buchung muss man sich kurz auf WhatsApp oder über den Live-Chat der Website melden um die Buchung bestätigt zu bekommen. Ich bin bei sowas immer etwas skeptisch, bin aber positiv überrascht worden. Da es immer wirklich kleine Gruppen bei den Aktivitäten sind, muss man etwas flexibel bei den Uhrzeiten sein. Ich hatte 12PM gebucht und bin nach Rücksprache auf 10AM verlegt worden, was aber für mich kein Problem ist. Mir sind die kleinen Gruppengrößen deutlich wichtiger. Ich hatte über WhatsApp Kontakt mit Dora, das ging sehr schnell, freundlich und hilfreich. Sie hat einen Discount für eine 2. Aktivität ermöglicht und mir Tipps gegeben was sich an Aktivitäten sonst noch lohnt. Insgesamt sehr angenehm und auf jeden Fall zu empfehlen!
Respuesta de Club Canary Tours
Dear Client, Thank you so much for your kind words! We’re very happy to hear you had a great experience and felt well taken care of. Your flexibility is truly appreciated, and we hope to welcome you again soon for another adventure! Kind regards,
Valeria Megalizzi
hace 7 meses - 5 (Experiencia positiva)
Dora mi ha assistito nella prenotazione, gentilissima. Servizio super consigliato
Respuesta de Club Canary Tours
Hi Valeria, Thank you so much for your kind words! We hop you will enjoy your tour and hope to see you soon! Kind regards,
Zsuzsanna Goldea
hace 7 meses - 5 (Experiencia positiva)
Dora was very helpful , answered all my questions ☺️ highly recommending her
Respuesta de Club Canary Tours
Dear Zsuzsanna, Thank you very much for your feedback. We hope you have a lovely holidays! Kind regards,
Mikaela Janine
hace 7 meses - 5 (Experiencia positiva)
I was really unsure on which transport to book but decided to go with clubcanary as I saw their tiktok, got in touch with Dora on whatsapp and it was smooth sailing from there, she followed up even hours after I hadn’t said anything and it was nice, great communication, updates and overall 10/10
Respuesta de Club Canary Tours
Hello Mikaela, We are really happy to hear that. We hope to see you again in the future! Kind regards,
Влад Сташевский
hace 7 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi, Thank you very much for your 5 stars review! Hope to see you soon again in the future! Kind regards,
Serena S
hace 8 meses - 5 (Experiencia positiva)
Kerry was wonderful! She helped us book our last-minute trip to La Gomera. Our guide was great, and the trip was enjoyable!
Respuesta de Club Canary Tours
Hi Serena, Thank you very much for your feedback! We are really happy to hear that you enjoyed your tour with us! Kind regards,
Andrii Proskurniak
hace 8 meses - 5 (Experiencia positiva)
I just booked Diving on Tenerife. Many thanks to Dora for helping with the payment and providing all the necessary details. Hope to have a great diving experience with Club Canary!
Respuesta de Club Canary Tours
Dear Andrii, Thank you very much for your kind words we are really happy to hear that and we hope you have an amazing experience! Kind regards,
Simone Salvo
hace 8 meses - 5 (Experiencia positiva)
Dora è stata gentilissima nel fornirmi tutte le informazioni necessarie. Assolutamente consigliata!
Respuesta de Club Canary Tours
Dear Simone, Thank you for your kind words and we hope you have a good time in Tenerife! Kind regards,
iris krakeel
hace 8 meses - 5 (Experiencia positiva)
we were helped by dora, we are very satisfied. she was very clear and friendly, really great
Respuesta de Club Canary Tours
Dear Iris Thank you so much! We're really happy to hear that you enjoyed Dora's service. We hope to see you again in the future! Kind regards,
Laura Gregson
hace 8 meses - 5 (Experiencia positiva)
Quick and easy to book online, pick up instructions really clear and straightforward took the stress away thanks to Dora! La Gomera was beautiful and the tour was well explained and you had just enough time to see as much as possible. Thank you
Respuesta de Club Canary Tours
Dear Laura, Thank you so much! We're thrilled you enjoyed the experience and that everything went smoothly—I'll be sure to pass your kind words to Dora! Kind regards,
Hector Velasco
hace 8 meses - 2 (Experiencia negativa)
They are far from friendly, they look like they hate their job really. The whole experience is disappointing. The guide takes you out to open sea, forces you to stop to take some photos that he then tries to sell you for 30 euros, and forbids you from carrying your cell phone for that reason. The transport was bad, cause on the way back they made us wait one hour (We started at 12h, finished at 13h, and the next group was coming with the van at 14h, so we had to wait for those).
Respuesta de Club Canary Tours
Hi Hector, Your review is confusing. You booked a jet ski trip in Tenerife through Club Canary. We offer many different activities across the Canary Islands. Like every client, you received an email after your trip asking to leave a review on the activity page you joined. But instead, you placed this review on our company page, which does not reflect the experience directly. Let’s clear things up: • Phones are not forbidden. The team advises against bringing them because people often drop them in the water. It’s just a recommendation, not a rule. • The guide offers to take photos. This is optional. If you don’t want them, just say no, however we do state the prices on our website. • About the transport, our partner looked into it. There was a delay with the free shuttle. It was 30 minutes, not one hour. They already apologized, but sometimes delays happen and are out of our control. We are always open to real feedback. But next time, please place your review on the correct activity page so it helps other people who want to book the same experience. Thanks, Team Club Canary
simone santopaolo
hace 8 meses - 5 (Experiencia positiva)
Ho prenotato una gita in barca con Club Canary per vedere balene e delfini e in meno di 10 minuti avevo già tutto confermato. Servizio super veloce e organizzato! L’esperienza in mare è stata meravigliosa, abbiamo visto diversi delfini e perfino una balena. Consigliatissimo!
Respuesta de Club Canary Tours
Ciao Simone, Grazie mille per il tuo bellissimo commento. Siamo davvero felici che tutto sia andato liscio e che abbiate visto non solo i delfini ma anche una balena. Fantastico! Il nostro obiettivo è sempre offrire esperienze rapide, ben organizzate e indimenticabili. Ti aspettiamo per la prossima avventura con Club Canary. A presto, Il team Club Canary
Lucia rispoli
hace 8 meses - 5 (Experiencia positiva)
Ho scelto Club Canary per un tour di osservazione delle stelle al Teide e sono rimasta davvero soddisfatta. La prenotazione è stata facilissima e confermata in pochissimo tempo. La serata è stata indimenticabile: cielo spettacolare, atmosfera unica e spiegazioni affascinanti. Un’esperienza che consiglio a tutti!
Respuesta de Club Canary Tours
Ciao Lucia, Grazie di cuore per questo bellissimo messaggio. Ci fa davvero piacere sapere che il tour di osservazione delle stelle ti abbia lasciato un ricordo così speciale. Il cielo sopra il Teide ha una magia unica, e sapere che l’atmosfera e le spiegazioni ti hanno colpita ci rende molto orgogliosi. Grazie per averci scelto e per consigliare l’esperienza. Speriamo di rivederti presto per vivere insieme un'altra avventura indimenticabile. Un caro saluto dal team Club Canary
Paul Webb
hace 8 meses - 5 (Experiencia positiva)
Very useful and easy to use. Everything went exactly as planned
Respuesta de Club Canary Tours
Hi Paul, Thanks for the great feedback. We're glad everything went smoothly and that you found our service easy to use. That’s exactly what we aim for. Hope to welcome you back soon.
Elena Rodríguez Simón
hace 8 meses - 5 (Experiencia positiva)
Una excelente atención, rápida y con todo detalle. Más allá de venderte un servicio es un servicio personalizado 100%!!!!
Respuesta de Club Canary Tours
Hello Elena, Thank you very much for your kind words! We hope to see you in the future again! Kind regards,
Sandra T
hace 9 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Sandra, Thank you so much for the 5-star rating! Even without words, your support means a lot to us. We’re glad you had a great experience with Club Canary, and we hope to see you again soon for more adventures in Tenerife! Kind regards,
Marcin Pyza
hace 9 meses - 5 (Experiencia positiva)
Bardzo dobra obsługa klienta, polecam gorąco
Respuesta de Club Canary Tours
Hi Marcin, Thank you for your recommendation, it truly means a lot to us! Kind regards,
Laura Dorman
hace 9 meses - 5 (Experiencia positiva)
I won’t book with anyone else. They are so helpful and flexible! The star gazing tour was absolutely stunning with Ben! Amazing company!
Respuesta de Club Canary Tours
Hi Laura, Thank you very much for your kind words. We are really grateful that you had a great time during the Stargazing tour! We look forward to seeing you again, Kind regards
Ramon Garcia
hace 9 meses - 5 (Experiencia positiva)
Fantastic trip to La Gomera; thank you!
Respuesta de Club Canary Tours
Hi Mario, We are really happy to hear that! You are more than welcome and we hope to see you again in the future! Kind regards,
Mihaela Gheța
hace 9 meses - 5 (Experiencia positiva)
Everything went very smoothly. It was a pleasure talking to Dora,great communication,and I received my tickets in lesa than 12 hours.I recommend!
Respuesta de Club Canary Tours
Hi Mihaela, We are really happy to hear that! It is really important to us. I hope you have an amazing day! Kind regards,
Julija Bugrova
hace 9 meses - 2 (Experiencia negativa)
Day ago 08.04 I went to “Teide by night” tour with my partner. We were very disappointed. I didn't think to check weather conditions before going. I was sure that company will reschedule trip or at least make some alternative in case of bad weather conditions. We didn't see sunset, no stars. Was rainy, all sky was in clouds. Thank to our guide, he did all what he could. Instead of sunset we were back to restaurant, to us was given chocolate drink, we waited 35 min and then went to see the stars. But was totally nothing. And we were picked up to hotels, in the bus guide told about starts. But at least could be shown some movie on projector, presentation, something, not only taking in microphone during the road in bus, not for this price. It wasn't out first tour with this company, but unfortunately very disappointed this time. On photo-rainy and cloudy. I didn't take photo at night, was just all black and cloudy
Respuesta de Club Canary Tours
Hi Julija, Thanks for taking the time to share your feedback, and for also placing your review on the specific “Teide by Night” listing as requested — this helps future travelers better compare the different stargazing tours in Tenerife. However, we did notice that despite that, you still posted the same review here on our general business profile. Please understand that Club Canary manages bookings for 6 different Tenerife stargazing experiences, and each tour has different content, guides, and expectations. You specifically chose the “Teide by Night” trip, operated by one of our trusted partners, and their team — not us — is fully responsible for tour execution and deciding if weather conditions allow for cancellation. Now, regarding your feedback, we passed your message to the organizing team of Teide by Night and here’s what they shared in response: “Although weather forecasts were favorable during the day, conditions shifted suddenly while in Teide National Park. Despite this, the group enjoyed informative stops, dinner, and the guide's full support. At the restaurant, guests were offered hot chocolate during the wait in hopes the sky would clear, but unfortunately, it didn’t. Our guide still delivered the sky explanation, even without stars. We always prioritize customer satisfaction and deeply regret that nature didn’t cooperate this time.” As you can see, their team did their best despite a weather issue completely out of anyone’s control. This is Tenerife — weather, especially in mountainous areas like Teide, can shift within minutes. We hope you understand that while the clouds ruined the view, the service, logistics, guide explanations, and dinner were all still delivered. It’s not fair to equate poor weather with poor service received by Club Canary. We appreciate you being a returning customer and hope you’ll give us another try in the future, preferably on a clearer night. Best regards, The Club Canary Team
Matthew Robinson
hace 9 meses - 5 (Experiencia positiva)
Dora was extremely helpful on my worry of no e-tickets being delivered. The WhatsApp service was extremely efficient and the whole process was very friendly. That’s for a wonderful experience ☺️
Respuesta de Club Canary Tours
Hi Matthew, Thank you very much for your thoughtful review. We're delighted to hear that Dora could assist you and help ease your concerns regarding the e-ticket delivery. Providing efficient and friendly customer service is one of our top priorities, and we’re glad our WhatsApp support made the booking process smooth for you. We truly appreciate you taking the time to share your experience. Your feedback not only motivates our team but also helps other travelers feel confident when choosing Club Canary for their Tenerife excursions. We hope to welcome you back soon for another unforgettable adventure. Best regards, The Club Canary Team
Rafaela Portela
hace 10 meses - 5 (Experiencia positiva)
If you're looking for an unforgettable experience, you just found it with the "small group stargazing excursion". From a very helpful staff while you're booking your tickets to a very knowledgeable guide (Ben), if you like stargazing this tour is for you. Even though the ticket is more expensive than others you can find online, the small group experience makes it worth it! My husband and I went on the tour on the 23rd of March and to start with the staff was very nice accommodating us on a short notice (we had to travel in our car, but it was very easy as we met the group in a stop before heading to the mountain). The experience during the tour was very nice as Ben managed to sit us in an nice area for a pic nic with typical Canarian delicacies while the sun was setting and later on to watch the stars. Ben is such a knowledgeable guide: he can talk from the history of the islands to new astronomy and physics theories, while being very polite and enthusiastic - if you like hiking, don't forget to let him know! Did I mention he is also very good at photography? We had a lovely time with the whole group, learned a lot about the islands, the universe and will have great memories forever. Last but not least: the tour provided warm coats and jackets for those who didn't bring enough warm layers! P.s.: the photos I've attached were taken with my mobile to give an idea of how special the location is for this type of tour!
Respuesta de Club Canary Tours
Dear Rafaela, Thank you so much for your kind and thoughtful review! We are absolutely thrilled to hear that you had such a wonderful experience on our "small group stargazing excursion." It’s fantastic to know that Ben was able to make the evening so memorable with his knowledge, enthusiasm, and photography skills. We always strive to offer a more personal and enriching experience, and it’s great to hear that you found the small group format and the picnic with Canarian delicacies so enjoyable. We really appreciate you taking the time to share your feedback, and we’re delighted that you learned so much about the islands and the universe. The warm jackets were provided to ensure everyone stayed comfortable, and we’re happy that you felt taken care of! We hope to welcome you again for another unforgettable experience, whether it’s stargazing or one of our other tours. Thank you once again for your kind words, and we’ll make sure to pass your compliments on to Ben! Kind regards,
April Nadison
hace 10 meses - 5 (Experiencia positiva)
Dora has been superb in helping us book our boat for June. Really speedy response, clear and concise. Thanks for making our experience easy!
Respuesta de Club Canary Tours
Dear April, Thank you so much for your kind words, April! We're thrilled to hear that Dora provided you with such efficient and helpful service. At Club Canary, we aim to make every booking as smooth and enjoyable as possible — and we're glad your experience reflected that. Wishing you an incredible boat trip this June! Kind regards,
Veronika Szucsákné Adame
hace 10 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Veronika, Thank you very much for your 5 star review! We look forward to see you again in the future! Kind regards,
Tamara Gray
hace 10 meses - 5 (Experiencia positiva)
We decided to book a day trip to La Gomera and we were so glad we chose Club Canary Tours! All we had to do was remember our passports and money for extras. Peter was an excellent guide!
Respuesta de Club Canary Tours
Dear Tamara, Thank you so much for your lovely review, Tamara! We’re delighted you chose Club Canary Tours for your La Gomera adventure — it’s truly a magical island. We're happy to hear everything went smoothly and that Peter made your experience even more memorable with his guidance. We hope to see you again soon for more unforgettable moments across the Canary Islands! Kind regards,
Thirza Teijgeler
hace 10 meses - 5 (Experiencia positiva)
Dora helped us with the booked tour of Club Canary Tours. Very friendly and great service!
Respuesta de Club Canary Tours
Dear Thirza, Thank you so much for your kind words, Thirza! We're thrilled to hear that Dora was able to assist you so well and that you had a great experience with Club Canary Tours. Providing friendly and attentive service is what we strive for, and your feedback truly means a lot to us. We hope to welcome you back soon for another legendary adventure! Kind regards,
wilma levendig
hace 10 meses - 5 (Experiencia positiva)
Wij hebben een tour geboekt bij Club Canary Tours. Per abuis teveel geld overgemaakt. Er werd direct en adequaat gereageerd door Dora en haar collega's en alles is zeer naar tevredenheid opgelost!
Respuesta de Club Canary Tours
Hello Wilma, Thank you for your kind words! We're glad Dora and the team could assist you quickly and resolve everything to your satisfaction. We hope to welcome you back soon for another legendary experience! Kind regards,
Carlos Vazquez alonso
hace 10 meses - 5 (Experiencia positiva)
Este Jueves 27 de Marzo teniamos reservado el tour a la Gomera desde los Cristianos .Llegamos alli por nuestra cuenta en co che propio aunque pudimos haber tomado el bus transffer que ofrecian desde distintos puntos de la isla.A pesar de que el Ferry salio con retraso de unos 45 minutos el resto del tour se hizo muy ameno y entretenido gracias al guia que nos toco que se llamaba Fernando siendo un excelente profesional muy educado y con conocimiento de la excursion .La comida fue muy floja pero suficiente para un tour limitado por el tiempo.Sin duda lo recomiendo para aquellos que quieran tener una vision general de La Gomera .No recomiendo hacerlo por cuenta propia ya que el precio del Ferry es igual al precio de la excursion.
Respuesta de Club Canary Tours
Hello Carlos, We are really happy to hear that and we hope to see you again soon. Kind regards,
Roxane LE QUERE
hace 10 meses - 5 (Experiencia positiva)
Location facile et rapide ! Echange fluide et agréable avec Dora. La location est à venir mais en attendant ça n’est que du positif 🙂
Respuesta de Club Canary Tours
Helo Roxane, Thank you very much for your kind words! We hope to see you again in the future, Kind regards,
sari jylhä
hace 10 meses - 5 (Experiencia positiva)
We got very good information about La Gomera trip and wonderful service from Dora. Thanx for her.
Respuesta de Club Canary Tours
Hi Sari Jylhä, Thank you for your kind words! We're happy to hear that you received wonderful service from Dora and found the information about the La Gomera day trip from Tenerife helpful. We appreciate your feedback and look forward to welcoming you back for more great experiences with Club Canary. Best regards, The Club Canary Team
Martina Leone Morgan
hace 10 meses - 5 (Experiencia positiva)
Hice una excursión nocturna para ver las estrellas y me gustó. Sin embargo lo que destacaría fue la ayuda de Sophien durante el proceso de reserva. Hizo que todo fuera fácil y agradable. Muchas gracias!!!
Respuesta de Club Canary Tours
Hola Martina, ¡Muchas gracias por compartir tu experiencia! Nos alegra mucho que hayas disfrutado de la excursión nocturna y que Sophien haya podido hacer el proceso de reserva más fácil y agradable para ti. Nuestro objetivo es siempre proporcionar un servicio excelente. Esperamos verte de nuevo pronto para más aventuras con Club Canary. Club Canary Team
Bianca Dimitriu
hace 10 meses - 5 (Experiencia positiva)
The best
Respuesta de Club Canary Tours
Hi Bianca, Thanks a lot! We're glad you enjoyed it. Hope to see you again soon!
Gaia Anelli
hace 10 meses - 5 (Experiencia positiva)
esperienze e staff fantastico, sempre pronto a rispondere ad ogni esigenza con pazienza e professionalità. Lo raccomando vivamente!!
Respuesta de Club Canary Tours
Ciao Gaia, Grazie mille per le tue parole gentili e per raccomandare Club Canary. È sempre un piacere sapere che le nostre esperienze e il nostro staff hanno lasciato un'impressione positiva. La tua soddisfazione è la nostra priorità, e apprezziamo il tempo che hai dedicato per condividere la tua esperienza. Speriamo di vederti di nuovo presto per altre avventure nelle Isole Canarie! Team di Club Canary
Coke García Soler
hace 10 meses - 1 (Experiencia negativa)
Nos dejan tirados hoy 21 de marzo después de organizar un viaje desde Sevilla y desde Madrid a última hora estando ya allí esperando al barco y nos dicen que es por fuerza mayor y no nos explican la situación ni nos dan una solución , NO LES RECOMIENDO PARA NADA
Respuesta de Club Canary Tours
Hola, Lamentamos mucho escuchar sobre tu experiencia. Sin embargo, parece haber un malentendido. Club Canary organiza experiencias exclusivamente en las Islas Canarias; no coordinamos actividades en Sevilla ni en Madrid. Club Canary
Blanca Ocaña Valverde
hace 10 meses - 1 (Experiencia negativa)
Muy mal, nos han dejado tirados a las 10 personas que nos hemos cuadrado para venir a canarias, y ni siquiera han avisado de que se cancelaba, he tenido que llamar para enterarme. Muy decepcionadas y enfadadas.
Respuesta de Club Canary Tours
Hola Blanca, Lamentamos profundamente tu insatisfacción con la cancelación de la Fiesta en Barco Volcánico en Gran Canaria. Ofrecemos una amplia gama de actividades en las Islas Canarias, y es una pena que este evento en particular tuviera que cancelarse a último momento debido a la insuficiente cantidad de participantes. Nuestros socios, reconociendo el tamaño de tu grupo, se comunicaron directamente con vosotros y tenían la impresión de que todo había quedado resuelto después de reprogramar exitosamente para el día siguiente. Lamentablemente, a pesar del nuevo acuerdo, tu grupo no se presentó a la hora designada de las 14:15. Esto resultó en la pérdida de 10 plazas, lo cual también privó a otros de disfrutar de la experiencia. Parece que la decisión de no asistir pudo haber sido una forma de protesta contra la cancelación, lo cual es bastante desalentador. Nos esforzamos por manejar todas las situaciones con equidad y profesionalismo. Las cancelaciones por falta de participantes son extremadamente raras, especialmente en temporada baja, y nunca se toman a la ligera, ya que afectan a todos los involucrados. Trabajamos diligentemente para satisfacer las necesidades de todos y garantizar una experiencia positiva; es decepcionante ver que estos esfuerzos se encuentren con una respuesta como esta. Valoramos tus comentarios, ya que nos ayudan a mejorar nuestros servicios. Creemos en la transparencia y la honestidad al abordar estas situaciones. El equipo de Club Canary
amarilda lekli
hace 10 meses - 5 (Experiencia positiva)
Dora, the girl who supported me during the booking was great
Respuesta de Club Canary Tours
Hi Amarilda, It's a pleasure for Dora and our team to help always our clients! We hope to see you again in the future, Kind regards,
Giorgia
hace 10 meses - 5 (Experiencia positiva)
Raccomando questa escursione sul Teide, abbiamo avuta una guida turistica molto brava e simpatica e un autista molto competente..... nonostante la strada piena di curve 😉👍
Respuesta de Club Canary Tours
Dear Giorgia, We are really happy to hear that! We look forward to seeing you in a future again. Kind regards,
Ester Pignalberi
hace 10 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Ester, Thank you for your 5 star review. We hope you have an amazing time! Kind regards,
Giada Dalla Verde
hace 10 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Giada, Thank you very much for your review. Kind regards,
Ludwig W
hace 10 meses - 5 (Experiencia positiva)
All things easy and perfect.
Respuesta de Club Canary Tours
Hello Ludwig, Thank you very much for your kind words. Kind regards,
Irene Losavio
hace 10 meses - 5 (Experiencia positiva)
Ho prenotato le mie attività grazie al supporto di Dora che è stata preziosa con il suo aiuto, rispondendo immediatamente a tutte le mie domande e guidandomi nella prenotazione. Ottimo servizio clienti!
Respuesta de Club Canary Tours
Hello Irene, Thank you so much for your wonderful review! We truly appreciate your kind words If you ever need anything in the future, feel free to reach out. We hope you have an amazing experience with your activities! Kind regards,
pedro luis leyva
hace 10 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Pedro, Thank you for your feedback! Kind regards,
Giovanni
hace 11 meses - 5 (Experiencia positiva)
Bellissimo tour, grande professionalità nell’organizzazione. In particolare mi preme segnalare l’efficienza della signorina Dora e della guida Pauline.
Respuesta de Club Canary Tours
Hi Giovanni, Thank you very much for your kind words, we are very happy that you've enjoyed the tour and our service. Look forward to see you again in the future! Kind regards
Andrejs Prokazovs
hace 11 meses - 5 (Experiencia positiva)
Many thanks to Dora for very fast and high-quality service. The flexible approach allowed us to select the best, most convenient and suitable tours for us
Respuesta de Club Canary Tours
Dear Andrejs, Thank you so much for your kind words! We're thrilled to hear that Dora was able to provide fast and high-quality service, and that the flexibility of our approach helped you find the best tours for your needs. We truly appreciate your feedback and look forward to welcoming you again in the future! Kind regards,
ivan Porcellini
hace 11 meses - 5 (Experiencia positiva)
Esperienza 5 Stella con questa compagnia di viaggi.
Respuesta de Club Canary Tours
Dear Ivan, Thank you very much for your review. We hope to see you soon in the future. Kind regards,
Quentin Palmaerts
hace 11 meses - 5 (Experiencia positiva)
Nous avons eu une très bonne communication et un super service de la part de Dora. Toutes les explications sont claires, un grand merci.
Respuesta de Club Canary Tours
Hi Quentin, We are very happy to hear that you had a good experience with our Agent Dora! We hope to see you again in the future! Kind regards,
Musfira Zamir
hace 11 meses - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Musfira, Thank you very much for your feedback! Kind regards,
Magdalena Głowacka
hace 11 meses - 5 (Experiencia positiva)
Piękne doświadczenie warte swojej ceny.Polecam
Respuesta de Club Canary Tours
Hi Magdalena, Thank you! We're thrilled to hear that you had a wonderful experience and found it worth the price. We truly appreciate your recommendation and hope to welcome you again in the future! Kind regards,
Inna Vilenska
hace 11 meses - 5 (Experiencia positiva)
Excellent service during the booking process – they helped clarify all the details and adjusted the reservation in the best possible way for me. Dora was extremely kind, friendly, and responsive, taking into account my additional requests. Overall, a very pleasant experience with the service.
Respuesta de Club Canary Tours
Dear Inna, Thank you so much for your kind words and wonderful review! We are thrilled to hear that you had such a positive experience during the booking process. It's great to know that Dora was able to assist you with all your requests and make the process as smooth as possible. Your feedback truly means a lot to us, and we hope to welcome you again in the future! Kind regards,
Andrea Pietrzak
hace 1 año - 5 (Experiencia positiva)
Sehr nett und sehr hilfsbereit. Wirklich zuverlässig. Freuen uns auf die Tour morgen.
Respuesta de Club Canary Tours
Hi Andrea, Thank you very much and we hope you have a lovely experience! Kind regards,
Robin De wilde
hace 1 año - 5 (Experiencia positiva)
Very helpfull
Respuesta de Club Canary Tours
Dear Robin, Thank you very much! We're glad we could assist you. If you ever need anything else, feel free to reach out. Have a great day! Kind regards,
Erik Pawlikowski
hace 1 año - 5 (Experiencia positiva)
Aanvankelijk foute uur geboekt, maar uiteindelijk alles zoals gewenst. Prima service. Dank u Dora
Respuesta de Club Canary Tours
Dear Erik, Thank you! We're glad everything worked out in the end and that you had a great experience. Dora and the team appreciate your kind words! Hope to assist you again soon! Kind regards,
ALEX KAMA
hace 1 año - 3 (Experiencia positiva)
Брали с друзьями экскурсию на остров La gomera. На сайте все расписано красиво что вас приедут , заберут даже если вы живёте на сервере. Но это не совсем правда. С Puerto de la Cruz да заберут, а вот если ваш город находится где то между , Puerto de la Cruz и Los Cristianos то на трансфер можно не рассчитывать даже если маршрут проходит через ваш город ( это мы уже выяснили на экскурсии, когда познакомились с другими туристами). А теперь о самой экскурсии. - Не рекомендую! Если вы посмотрели на Тенерифе ущелье Маска, Тейде или парк Анага, то будьте готовы к тому что вас La Gomera не впечатлил ( Имею ввиду автобусный тур предложенный данной компанией) По прибытию на Остров вас просто погрузят в Автобус прокатит по серпантинам острова с остановками на смотровых площадках. Потом будет заезд на "Обед". Порции маленькие качество кухни страдает ласково говоря, вино пить невозможно, спиртяга с винной эссенцией. В конце обеда 5ти минутное шоу в исполнении одного свистуна. Далее вас ждёт поездка в национальный парк с Лавровыми деревьями где вам дату от 30 до 40 минут на прогулку по парку, что собой представляет лес, без видовых площадок. Далее вас привезут в столицу острова где будет свободное время чтоб немного погулять до парома, тоже где то 30 мин. Так как это будет ориентировочно к 17 часам +/- то в городе вы найдете парочку открытых магазинов с сувенирами и всё!!! . Я считаю что 90 евро были потрачены зря , на Тенерифе за эти деньги можно получить куда больше приятных впечатлений и эмоций
Respuesta de Club Canary Tours
Dear Alex, Thank you for taking the time to share your feedback about your excursion to La Gomera. We take every review seriously as it helps us improve and better serve our customers. I would like to address your concerns point by point to ensure clarity and provide accurate information: Pick-Up Information: We clearly state on our website the pick-up locations available for this excursion. If your city is located between Puerto de la Cruz and Los Cristianos but is not listed as a designated pick-up point, we always encourage guests to contact us in advance for clarification. We regret if there was any misunderstanding regarding this. Tour Experience: La Gomera is a unique island with its own charm, distinct from destinations like Masca or Teide. The tour is designed to showcase its natural beauty, cultural heritage, and iconic landscapes, including the laurel forest and whistling demonstration. We understand that not every destination resonates with everyone, but many of our guests appreciate the serene and cultural aspects of La Gomera. Lunch and Wine: The lunch offered is part of a traditional menu typical of the region. We apologize if it didn’t meet your expectations. Regarding the wine, it is locally produced and reflects the island's traditions, but taste preferences can vary widely. Value for Money: The €90 fee includes ferry transportation, transfers, guided tours, and lunch, all carefully organized to provide a smooth experience. While we regret you didn’t find value in this excursion, many other guests have found it to be a great way to explore La Gomera without the hassle of planning logistics independently. We always strive to improve our services, and your feedback will be shared with our team to evaluate possible adjustments. If there’s anything else you’d like to share, feel free to reach out directly. Kind regards,
Noor
hace 1 año - 5 (Experiencia positiva)
Thank you. It has been super helpful.
Respuesta de Club Canary Tours
Dear Ayesha, Thank you very much for your kind words. We hope you have an amazing experience! Kind regards,
Marco Caiazzo
hace 1 año - 5 (Experiencia positiva)
Fantastica escursione sul teide. Complimenti agli organizzatori. Un saluto speciale a BEN che con serietà e simpatia ci ha guidato in questa esperienza.
Respuesta de Club Canary Tours
Ciao Marco, Grazie mille per aver condiviso con noi la tua esperienza e siamo molto felici che ti sia piaciuta. Vi aspettiamo nuovamente, Cordiali saluti,
Susan Harvey
hace 1 año - 5 (Experiencia positiva)
I have booked a few trips through Club Canary and have found them a very professional and competitive company. My contact here has been Dora who is very friendly, helpful and quick to respond to any problems I've had. I will be using the company again in the future for any Canary Island excursions.
Respuesta de Club Canary Tours
Dear Susan, Thank you for your kind words! We’re delighted you enjoyed booking with Club Canary and that Dora was so helpful. Your support means a lot, and we look forward to assisting with your future Canary Island adventures. Kind regards,
Agne Justas
hace 1 año - 5 (Experiencia positiva)
Club Canary Tours organise a lot of nice tours. It is easy and safe to book with them. The manager Dora is super helpfull. Recommendations!
Respuesta de Club Canary Tours
Hi Agne, Thank you very much for your review. We are really happy to hear that and we hope you have an amazing experience during your La Gomera Trip. Kind regards,
Jonathan Bjerche
hace 1 año - 5 (Experiencia positiva)
Fast and good service
Respuesta de Club Canary Tours
Dear Jonathan, Thank you for your kind words. We look forward to support you againg. Kind regards,
BUTTERFLY THE BLOGGER
hace 1 año - 5 (Experiencia positiva)
Very good organisation for everything! We were group of 32 person and contracted this agency for 5 day tours. Everything was excellent, perfect timing, good transportation and assistance. Special thanks to DORA, she was so great and helped with everything. See you soon with another group!
Respuesta de Club Canary Tours
Dear Gratiela, Thank you so much for your wonderful review! It was an absolute pleasure working with your group, and we’re thrilled to hear that everything went smoothly during your 5-day tours. We always aim to provide excellent service, and we’re delighted that our timing, transportation, and assistance met your expectations. A special thanks from me as well – it was a joy to help coordinate everything for your group! I look forward to welcoming you again with another group in the future. Until next time, take care and see you soon! Kind regards, Dora
Beth Dowling
hace 1 año - 5 (Experiencia positiva)
Dora did a great job helping me. I will contact you after our trip in March.
Respuesta de Club Canary Tours
Hi Beth, Thank you so much for your kind words! I'm so glad I could assist you, and I look forward to hearing from you after your trip in March. If you need any further help, don’t hesitate to reach out. Wishing you an amazing trip ahead! Kind regards, Dora
Federica ruspio
hace 1 año - 5 (Experiencia positiva)
Ottima organizzazione, personale davvero simpatico, bellissima esperienza in moto d'acqua 😉 🤩
Respuesta de Club Canary Tours
Thank you so much for your kind words! We're delighted to hear that you had a wonderful jet ski experience and enjoyed the organization and our staff. Your satisfaction is our top priority, and we look forward to welcoming you again for more exciting adventures!
Rui Xie
hace 1 año - 5 (Experiencia positiva)
Nice experience. We've been expecting for a long time. good service. We saw some wonderful creatures and also dolphin!
Respuesta de Club Canary Tours
Thank you for your lovely feedback! We're so happy to hear that you had a wonderful experience and got to see some amazing creatures, including dolphins! It's always a pleasure to make special moments like these happen. We hope to welcome you back for more unforgettable adventures soon!
Sophie todd
hace 1 año - 5 (Experiencia positiva)
Really great customer service from Kerry! Thank you for helping us book paragliding today it was such a memorable experience :)
Respuesta de Club Canary Tours
Thank you so much for your kind words! We're thrilled to hear that you had a memorable paragliding experience and that Kerry was able to assist you. We always strive to provide the best service possible, and your feedback truly means a lot to us. Hope to welcome you again for more adventures in the future!
Gustas Dementavičius
hace 2 años - 5 (Experiencia positiva)
Perfect Perfect Perfect! These ladies do an amazing job! The only tour company worth working with. Customer service is the best we've ever experienced!:)
Respuesta de Club Canary Tours
Dear Gustas, Thank you very much for your feedback, we hope to see you soon. Best regards. Hanniel
Alies
hace 1 año - 4 (Experiencia positiva)
We booked a buggy tour to Mount Teide through Club Canary and encountered some technical issues along the way. Fortunately they understood the issue and handled everything professionally. Their quick response, support & understanding are very much appreciated!
Respuesta de Club Canary Tours
Glad we could smooth out those bumps quickly! Thanks for being such a legendary part of our Club Canary adventure! 🏁🌋
Peter De Bock
hace 1 año - 5 (Experiencia positiva)
Very friendly service, they did a lot of effort to find us a nice activity for the last day of our stay. Also they react very quickly if you ask something. We will definitely use their services again.
Respuesta de Club Canary Tours
Thrilled you enjoyed our swift service and the perfect last-day adventure! Can't wait to make your next trip with Club Canary just as legendary. See you soon!
Matthias Bönisch
hace 1 año - 5 (Experiencia positiva)
Five Stars for "Tenerife Stars Tour". Thanks Dora 😘😘😘
Respuesta de Club Canary Tours
We're thrilled you enjoyed the Tenerife Stars Tour! Looking forward to your next legendary adventure with Club Canary! 🌟
Jelleke DRvr
hace 1 año - 3 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Jelleke, Thank you for your review! We strive to offer the best experiences, but we couldn't find your name in our booking system, so we're not sure if you booked directly with us. We’d love to know more about your experience and how we can improve. Feel free to share your thoughts here or contact us via email at office@clubcanary.com. Best regards, The Club Canary Team
Lars E.
hace 1 año - 1 (Experiencia negativa)
When I give reviews on Google, it's usually 4+ stars. But this experience was just awful. Booked a 4 hour quad tour. Went to the correct location at the correct time but no one was there. Called the number from the confirmation email, turns out to be the number of a completely different company on a different island that doesn't even offer quad tours. Contacted Club Canary, got a different phone number. Called there and they said they don't have a tour today. Contacted Club Canary again and they realized they messed up and sent us all wrong information in the confirmation email, so we went to a wrong location. They offered us a replacement tour for 2 days later, but the birthday for which the tour was intended was already ruined and we had wasted 4 hours of time and fuel to get there. We did the replacement tour 2 days later but it was completely different from what I had booked. It was more like 2 hours long instead of 4. There were no Tapas as promoted. And most importantly, there was no off-road driving at all, instead of the marketed "40% off-road". When I confronted Club Canary about it, they said I had "agreed" on the replacement tour and that I should have known that it is different. All they told me about the replacement tour beforehand was that it is called "Quad Teide Safari". From this alone, I had NO idea that they wanted to give me a completely different tour, especially since the original tour would also navigate up to Mount Teide. I don't know their complete website and all the tours they offer from memory. They should have simply provided me a link to the replacement tour and explain that it is different from what I have booked, but they didn't. Before I agreed, I even asked if the replacement tour had the same length of 4 hours to which they replied "Yes", which was obviously a lie. So not only did they ruin the birthday, they also wasted our time and fuel, lied to us and gave us a different tour than we had booked and then told us that we should have known it was a different tour without any information. We were not offered a (partial) refund. Complete chat and phone protocol is saved. Even if this doesn't happen often, never again. Book directly with the tour providers.
Respuesta de Club Canary Tours
Dear Lars Entrop, Thanks for sharing your experience, though it sounds like there was a mix-up that deserves a straight shot of clarity. At Club Canary, we value the real deal—no fluff, no mess. We offer a variety of activities across all the Canary Islands, featuring over 150 different options, and we encourage our clients to share their experiences on our website at the activity listing section. Instead of feeling frustrated when something doesn’t go as expected, please remember all we can do is offer you the best local activities, easily bookable at the best prices, and ensure all your needs are communicated clearly. This helps future visitors make informed decisions. Although we feel that your review might not fully reflect the overall situation, we think it’s important to address your points clearly to show that we did our best to provide excellent service. Your Booked Experience: Tenerife Forest Quad Tour The issue with the location was an unfortunate mistake, not from our team but from the new staff at the quad company who provided us with slightly incorrect coordinates and were off by around 100 meters. We acknowledge that this caused confusion, and we're sorry for the inconvenience it caused. When the problem arose, we acted quickly to offer you an alternative, the “Quad Teide Safari.” We understand it was different from your original booking, and we're sorry if this wasn’t made clear enough at the time. Please note, the tour is designed to last 3 hours. The mention of it being 2 hours in your review must be a misunderstanding, as completing that route with a guide in less than 3 hours with a quad is not feasible. This tour is our most popular offering, and it's encouraging to know that you acknowledged enjoying it in another review you wrote. We noticed you chose not to use the 5€ pick-up service. While it's completely your choice, we highly recommend it, especially in unfamiliar locations. It ensures you are picked up from your hotel on time and taken directly to the starting location without the hassle of finding your way, saving you both time and potential confusion. The replacement tour did not include off-road driving due to strict regulations protecting the environment in El Teide National Park. We strive to comply with local laws to preserve the beauty of our natural surroundings. Additionally, we extended a gift voucher as a token of our goodwill to offset any inconvenience you experienced, which you accepted. Despite our efforts to resolve the situation amicably, it seems your review does not fully capture the mutual agreement we reached during our communications. Regarding your comment about booking directly with a tour provider: had you booked this exact trip directly, it would have cost you an additional 49€. Furthermore, there’s a significant chance the same miscommunication could have occurred, possibly without any resolution offered. By booking through us, you paid considerably less and still experienced a quad trip to Teide—which, according to your feedback, was enjoyable. We are pleased we could assist you effectively and ensure you still had a positive experience. As a tip, should you book an excursion for a special occasion like a birthday, please mention it in the order notes. Club Canary always goes the extra mile to ensure special occasions are celebrated memorably. Live Legendary Club Canary Team
Karina Akopova
hace 1 año - 5 (Experiencia positiva)
I would like to express my gratitude to Club Canary and Dora for their warm and smooth communication, as well as their understanding and excellent service. We are very satisfied with the level of service provided!
Respuesta de Club Canary Tours
Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you had a smooth and enjoyable experience with our team and that Dora was able to assist you :) At Club Canary, we strive to provide excellent service and ensure our clients feel valued and well taken care of, so it’s wonderful to know we achieved that for you. We hope to welcome you back and provide you with the same unforgettable service soon!
Peter Turk
hace 1 año - 5 (Experiencia positiva)
Great experience,excellent guide
Respuesta de Club Canary Tours
Hey Peter! Thank you for leaving a review on your experience with Club Canary! We are glad you had a good time and we hope to welcome you back soon :)
Emma Whelan
hace 1 año - 5 (Experiencia positiva)
Booked last night and Dora contacted this morning with all the info and WhatsApp details to contact whilst we’re there! Brilliant foray contavt with the company xx
Respuesta de Club Canary Tours
Hi Emma! Thank you for your review! We are glad you are happy with the service you received from Club Canary and that Dora was able to assist you with your booking! We hope you enjoy your trip and we are here to help if you need any further assistance :) Kind regards, Club Canary Team
rubina tamang
hace 1 año - 5 (Experiencia positiva)
Booking service was quick and easy. Ines and Dora were Very proactive and always easy to get hold of with any queries. Haven’t actually been on the boat yet but quite excited!!
Respuesta de Club Canary Tours
Hi Rubina! Thank you for your review! We’re so glad to hear that Ines and Dora were able to assist you promptly and make the booking process smooth for you. We’re confident you’ll have an amazing time once you’re on board! If we can help you with anything else, let us know; we’re here to help ensure everything goes perfectly for you! Warm regards, Club Canary Team
M T
hace 1 año - 5 (Experiencia positiva)
El pasado 2 de octubre alquilamos un catamaran para una actividad de empresa. Fue todo un éxito. Dora fue la persona con la que contacte y su atencion fue excelente. La tripulacion del barco muy amables. Recomiendo 100% la experiencia. Gracias por todo.
Respuesta de Club Canary Tours
¡Hola! Gracias por su comentario sobre su experiencia con el Club Canary! Esperamos que todo el mundo lo haya pasado muy bien en el barco y estamos encantados de que Dora le haya proporcionado un servicio excepcional. ¡Esperamos darle la bienvenida a usted y su grupo de nuevo pronto, y si hay algo más que podamos hacer por usted, por favor háganoslo saber! Gracias de nuevo :) Saludos cordiales, Club Canary
Izaro Rodríguez
hace 1 año - 5 (Experiencia positiva)
Hicimos el Tour de Masca y Teide y nos gustó mucho. El conductor del autobús, Bernardo, un crack en las curvas de Masca que son muy complicadas. Merece la pena hacer de esta forma el tour para evitar ir con el coche y así estar totalmente tranquilo y con la seguridad de que estás en buenas manos, súper cómodo. Nuestra guía, si no me equivoco, se llamaba Mariana y nos contó cosas muy interesantes, fue muy agradable y nos encantó.
Respuesta de Club Canary Tours
Gracias por elegir Club Canary para su excursión a Masca y el Teide. Estamos encantados de saber que lo ha pasado bien. En Club Canary, nuestro objetivo es asegurar que cada tour sea cómodo, informativo y verdaderamente legendario. ¡Esperamos su próxima aventura con nosotros!
Paweł Maślak
hace 1 año - 5 (Experiencia positiva)
Professional company with crew loving to make people happy. I can recommend especially party boats which are the best in the world!
Respuesta de Club Canary Tours
Thank you for your wonderful feedback and for recommending Club Canary! We're happy to hear that you enjoyed our party boat experience and felt the passion our crew has for providing the best service. We look forward to welcoming you aboard again soon for another legendary celebration!
Oeds de boer
hace 1 año - 5 (Experiencia positiva)
Dora has been very helpful with the large number of questions I threw at her before ordering the paragliding service. The gliding itself is yet to happen. I hope to leave a good review of this too soon!
Respuesta de Club Canary Tours
Thank you for sharing your experience with Club Canary so far! We're glad to hear that Dora was able to assist you with all your inquiries about the paragliding service. It's important to us that you feel fully informed and comfortable before your adventure. We are looking forward to your paragliding experience and hope it will be as positive and memorable as your interactions with our team. Looking forward to your follow-up review!
eleonora macorig
hace 1 año - 5 (Experiencia positiva)
Mi sono trovata molto bene con Dora :)
Respuesta de Club Canary Tours
Grazie mille per il tuo feedback! Siamo felici che tu abbia apprezzato il servizio di Dora. Speriamo di rivederti presto! Cordiali saluti, Il Team di Club Canary
Cannelle Pigoumichi
hace 1 año - 5 (Experiencia positiva)
De très bon conseil, Dora est vraiment patiente, elle répond à toutes vos questions et trouve le meilleur pour des attractions qui vous correspondent Les réservations sont faites maintenant il n’y a plus qu’à profiter…. Bientôt 😁🙏🏻☀️
Respuesta de Club Canary Tours
Merci beaucoup Delia pour ce merveilleux retour ! Nous sommes ravis que Dora ait pu vous aider à trouver les meilleures attractions. Profitez bien de votre séjour ! 😁🙏🏻☀️
Benie Thomson
hace 1 año - 5 (Experiencia positiva)
Great service!
Respuesta de Club Canary Tours
Dear Benie, Thank you so much for the 5-star review! We're thrilled to know that our service left such a positive impression on you. We can't wait to assist you with more amazing experiences in the future! Warm regards, Club Canary Team
Catalina Patras
hace 1 año - 5 (Experiencia positiva)
Me equivoqué al coger el día para la fiesta en barco , llamé y Dora me solucionó el “problema” , me guardaron la reserva para el día que yo quería , fue muy amable y resolutiva 🫶🏼🫶🏼🫶🏼🥰
Respuesta de Club Canary Tours
Dear Catalina, Thank you for sharing! We're glad Dora could assist you quickly and effectively with your boat party reservation. Customer satisfaction is our priority, and we're delighted we could accommodate your preferred day. If you have any more questions or need assistance in the future, feel free to reach out. We look forward to ensuring your experience with us remains exceptional! Best regards, Club Canary Team
Lucy Steven
hace 1 año - 5 (Experiencia positiva)
Dora was really helpful and responded very quickly to my queries. Great service. Thanks Dora!
Respuesta de Club Canary Tours
Dear Lucy, Thank you for taking the time to share your experience with us. We're thrilled to hear that Dora's assistance was both helpful and speedy. Your kind words motivate us to continue delivering top-notch service! Best regards, Club Canary Team
matthew Jeavons
hace 1 año - 5 (Experiencia positiva)
Very easy booking experience when let down by a different company.
Respuesta de Club Canary Tours
Dear Matthew, Thank you for your comment! We're glad to hear that you found booking with us to be a smooth and easy experience, especially after experiencing disappointment with another company. Making your booking process easy and convenient is our goal, and we're glad we could provide that for you! Best regards, Club Canary Team
Laura Balducci
hace 1 año - 5 (Experiencia positiva)
Dora fue muy rápida en responder y muy profesional
Respuesta de Club Canary Tours
Dear Laura, Thank you for your feedback! We're delighted to hear that Dora's quick and professional responses met your expectations. Your satisfaction is important to us, and we're committed to providing excellent service. Should you have any further questions or need assistance in the future, please don't hesitate to contact us. We're here to help! Warm regards, Club Canary Team
Ingrid Steenvoorden
hace 1 año - 5 (Experiencia positiva)
We were very satisfied with the service. The administrator dora we had was very helpfull. I recomend this company
Respuesta de Club Canary Tours
Dear Ingrid, Thank you for your feedback! We're happy to hear that you were very satisfied with the service provided by Dora. Your recommendation means a lot to us, and we're delighted that we could meet your expectations. Warm regards, Club Canary Team
Cecilia Sava
hace 1 año - 5 (Experiencia positiva)
Fantastica esperienza, gentilissima e bravissima Dora nel rispondere subito a qualsiasi domanda e aiutarci in tutto
Respuesta de Club Canary Tours
Dear Cecilia, Thanks for sharing your wonderful experience! We're thrilled Dora could assist you promptly and efficiently. Your satisfaction is our priority, and we're delighted we could enhance your Tenerife adventure. Should you need anything in the future, don't hesitate to reach out. Best regards, Club Canary Team
Marieke Mentink
hace 1 año - 5 (Experiencia positiva)
Club Canary helped us with bike and car rental. I talked via WhatsApp with Dulce, who was a great help and always responded very quickly. Thank you for all your help. We had a great time in Tenerife.
Respuesta de Club Canary Tours
Dear Marieke, Thank you for choosing Club Canary for your bike and car rental needs during your time in Tenerife! We're thrilled to hear that Dulce provided you with excellent assistance and ensured a smooth and prompt communication experience. It's fantastic to know that you had a great time exploring this beautiful island. We look forward to welcoming you back for more legendary adventures! Warm regards, Club Canary Team
Aivar Paluvee
hace 1 año - 4 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Aivar, I hope you're doing well. I attempted to search for your order but couldn't find any under your name. Could there have been a mistake? Kind regards
David Pablos YouGov
hace 1 año - 5 (Experiencia positiva)
Servicio de 10! El trato dispendido por Dora y Sophien fue excelente, educados y atentos en todo momento. A falta de hacer la actividad, recomendables al 100%!!
Respuesta de Club Canary Tours
Hello David, Thank you for the stellar review! We're thrilled you enjoyed the excellent service provided by Dora and Sophien. Your recommendation means a lot to us! Kind regards
Dayven
hace 1 año - 5 (Experiencia positiva)
Service photo vraiment professionnel et très ponctuel vraiment une super expérience je vous la conseille dora et une très bonne conseillère et kientje un super photographe vraiment très sympa
Respuesta de Club Canary Tours
Dear Dayven, Thanks for the wonderful review! We're thrilled you enjoyed our professional and punctual photo service. Dora and Kientje appreciate your kind words. Kind regards
rody kesteloot
hace 1 año - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Rody, Thank you for your reply. We hope to see you soon. Kind regards
Gintarė Bakanauskaitė-Kurienė
hace 1 año - 5 (Experiencia positiva)
Everything was perfect! Dora replied me in seconds, and made my booking experiece easy and wonderful! Thank you for your professionalism
Respuesta de Club Canary Tours
Dear Gintarė Bakanauskaitė-Kurienė, Thanks for the glowing review! We're thrilled you had a perfect booking experience. Your satisfaction is our priority, and we're here whenever you need us. Kind regards
nienke t
hace 1 año - 5 (Experiencia positiva)
Dora, een superlieve vrouw, die je helpt bij alles! zelfs een last-minute wijziging! top service
Respuesta de Club Canary Tours
Dear Nienke, Thank you for your kind words! I'm glad I could assist with your last-minute change. If you need anything else, just let me know. Kind regards
Lauren Douglas-Shea
hace 1 año - 5 (Experiencia positiva)
We were able to book the Teide Masca tour through Club Canary, and what a wonderful experience! The booking advisor, Dora, was extremely quick with her responses and able to answer any queries regarding the booking. Booking through the website was very straightforward, with all the necessary information present. Wonderfully priced for the experience we received, we thoroughly enjoyed our trip! The bus tour was very informative!
Respuesta de Club Canary Tours
Dear Lauren, Thank you for sharing your experience with us! We're delighted to hear that you had a wonderful time on the Teide Masca tour booked through Club Canary. It's fantastic to know that Dora provided excellent assistance and made the booking process smooth for you. We take pride in offering straightforward booking procedures and providing all the necessary information on our website. It's great to hear that you found the experience to be wonderfully priced and that you thoroughly enjoyed the informative bus tour. We appreciate your feedback and hope to welcome you back on another adventure soon! Kind regards
Jason Ott
hace 1 año - 5 (Experiencia positiva)
Aventura con quad de 10! Muy divertido y duradero, Ruta con las mejores vistas de todo Tenerife incluido el teide… los monitores unos máquinas, entre un alemán y un italiano hablaban todos los idiomas 🤣👌 También la chica que nos atendió para resérvalo fue un amor 🫶 muchas gracias de corazón
Respuesta de Club Canary Tours
Dear Jason, Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing quad adventure with us and that you enjoyed the breathtaking views of Tenerife, including Teide. Our team takes pride in providing top-notch service and ensuring everyone has a fantastic experience. We're glad our multilingual monitors and our helpful staff, including the lovely girl who assisted with your reservation, added to your enjoyment. Your heartfelt appreciation means the world to us! Kind regards
Paula
hace 1 año - 5 (Experiencia positiva)
La actividad de quad al Teide un 10, los monitores muy cercanos y en especial a Dora por la ayuda y la rapidez en responder para poder reservar. Volveríamos a contratar con ella👏👏
Respuesta de Club Canary Tours
Dear Paula, Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed the quad activity at Teide and that Dora's assistance made your reservation process smooth and efficient. We strive to provide excellent service and ensure our customers have a memorable experience. We would be delighted to welcome you back for another adventure in the future. Your praise means a lot to us! Kind regards
Marlies Müller
hace 1 año - 5 (Experiencia positiva)
Wir waren ganz begeistert und hatten einen wunderschönen Tag beim Karneval erlebt. Es hat alles super geklappt. Vielen lieben Dank an Dora und alle Helfer, die diesen Tag für uns organisiert haben. Dafür die Höchstpunktzahl von uns, gerne wieder.
Respuesta de Club Canary Tours
Dear Marlies, Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful day at the carnival and that everything went smoothly. Dora and all our helpers put in a lot of effort to ensure everyone has a fantastic experience, and we're delighted that it paid off. Your highest score means a lot to us, and we look forward to welcoming you back again in the future. Thank you for choosing us! Kind regards
Massy M
hace 1 año - 5 (Experiencia positiva)
Esperienza positiva.. Prenotazione tour online seguito via chat da Dora...gentile e competente grazie
Respuesta de Club Canary Tours
Caro Massy, Grazie mille per le tue dolci parole. Siamo felici che tu abbia ricevuto un ottimo servizio. Cordiali saluti
Alain van Leeuwen
hace 1 año - 5 (Experiencia positiva)
Dora is kind and helpfull
Respuesta de Club Canary Tours
Dear Alain, Thank you for recognizing Dora's kindness and helpfulness! We strive to provide excellent service and support to all our customers. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your feedback! Kind regards
muriel boudon
hace 1 año - 5 (Experiencia positiva)
The customer service representative, her name is Dora was very helpful.
Respuesta de Club Canary Tours
Dear Muriel, Thank you very much for your feedback. We're pleased to hear that Dora provided you with excellent customer service. We'll be sure to pass along your kind words to her. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help! Kind regards
Daniela R.
hace 1 año - 5 (Experiencia positiva)
Meine Freundin und ich waren zum Karneval in St. Cruz. Meine Freundin hat ein Handicap und ist stark beim Laufen eingeschränkt. Wir hatten aus diesem Grund den Transfair und Sitzplätze gebucht. Wir fühlten uns sehr gut betreut. Der Guide war hilfsbereit und hat auch uns nicht vergessen, obwohl wir weit hinter den anderen nachkamen. Er hat auch gute Tipps gegeben, so dass meine Freundin in der Menschenmenge einigermaßen sicher war. Danke an die Organisation, dass sie uns dieses schöne Event ermöglicht haben. Auf jeden Fall 5 Sterne!
Respuesta de Club Canary Tours
Hello Daniela, Thank you for sharing your experience, Daniela. We're glad to hear that you and your girlfriend had a positive experience during the carnival in Santa Cruz. It's heartwarming to know that our Transfair service and reserved seats made the event more accessible for your girlfriend. We're delighted that our guide provided helpful assistance and ensured your safety, despite being behind the others. Your kind words mean a lot to us, and we're grateful for the opportunity to make the event enjoyable for you both. We appreciate your 5-star rating and hope to welcome you back for more memorable experiences in the future! Kind regards
Nika Klepac
hace 1 año - 5 (Experiencia positiva)
I went to the Carnival yesterday with Club Canary’s employee Dora. She was so nice and she even dressed as Dora the explorer! 😅 I had a great time at the Parade. 😍
Respuesta de Club Canary Tours
Hi Nika, Thank you very much for your wonderful words. We are very happy that you had a good time. Kind regards
Franca Ribaldone
hace 1 año - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Franca, Thank you for your rating, Franca. We appreciate your feedback. If you have any specific comments or suggestions about your experience, please feel free to share them with us. We value your input as we strive to improve our services. Kind regards
Boulangerie pâtisserie VRIGNAUD
hace 1 año - 5 (Experiencia positiva)
Tout était parfait ! Organisation au top. Merci Dora pour votre accompagnement !
Respuesta de Club Canary Tours
Dear, Thank you for your feedback, Boulangerie pâtisserie VRIGNAUD! We're delighted to hear that everything was flawless and that you appreciated our top-notch organization. Dora's support is greatly appreciated, and we'll be sure to pass along your thanks to her. We hope to continue providing you with excellent service in the future! Kind regards
Steph Kremer
hace 1 año - 5 (Experiencia positiva)
Superbe expérience. Le défilé du carnaval de Santa Cruz est à vivre une fois. L'organisation de l'excursion était top ; bonne communication avec une personne de contact de l'agence via WhatsApp.
Respuesta de Club Canary Tours
Dear Steph, Thank you for sharing your experience, Steph! We're thrilled to hear that you had a superb time at the Santa Cruz Carnival parade. It's truly an event worth experiencing. We're glad that our excursion organization met your expectations and that you found our communication via WhatsApp to be effective. We appreciate your feedback and hope you enjoyed the parade to the fullest! Kind regards
Alojzy Kluska
hace 2 años - 5 (Experiencia positiva)
I meet online so nice person Dora, she helped me a lot to buy tickets to my family for main parade in Santa Cruz. Thank you so much Dora, I wish much more people like you and teh World willbe much better :-)
Respuesta de Club Canary Tours
Dear Alojzy, Thank you for your kind words, Alojzy! We're thrilled to hear that Dora provided you with excellent assistance in purchasing tickets for the main parade in Santa Cruz. We're fortunate to have her on our team, and we'll be sure to pass along your gratitude to her. We hope you and your family had a fantastic time at the parade! Kind regards
Sigrid Husjord
hace 2 años - 5 (Experiencia positiva)
I did kayaking with snorkling. We saw dolphins and turtles from the kayak. While snorkling I saw beautiful fishes in the water. So meditating to snorkel in the ocean looking at the movement in the sea. It was a really beautiful experience. Padling the kayak was perfect exercise in the nature and with a super nice, positive and friendly guide.
Respuesta de Club Canary Tours
Dear Sigrid, Thank you, Sigrid, for sharing your experience! We're delighted to hear that you had such a wonderful time kayaking and snorkeling with us. It sounds like you had an incredible adventure spotting dolphins, turtles, and vibrant marine life. Your description of meditating while snorkeling in the ocean is truly captivating. We're glad our guide could make your experience even more enjoyable. We hope to welcome you back for more memorable adventures in the future! Kind regards
Rob de Koning
hace 2 años - 4 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Rob, Thank you for your rating, Rob. We appreciate your feedback. However, we couldn't find any reservation under your name in our system. If you have indeed made a booking with us, please contact us directly so we can verify and assist you further. We're here to help ensure you have a positive experience with us. Kind regards
jóhanna Bogadóttir
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Jóhanna, Thank you for the 5-star review! We're thrilled to hear you had a great experience and appreciate your support. Looking forward to serving you again! Kind regards
Paulina Cygal
hace 2 años - 5 (Experiencia positiva)
We had some issues with the company that should provide us with the transport to Loro Parque.(they didn't let us pay by card and lied that we refused to pay ) Dora was really helpful and she sorted out the transport so we could enjoy our day at Loro Parque ! Thank you Dora !
Respuesta de Club Canary Tours
Dear Paulina, We apologize for the inconvenience with the transport. It's great to hear Dora could assist effectively. Thanks for acknowledging her help, and we hope you enjoyed Loro Parque! Kind regards
Hilary Owen
hace 2 años - 5 (Experiencia positiva)
Booked snorkeling with turtles but booked 4 not 2 by mistake. Received a WhatsApp from Roy within minutes asking if I had made a mistake and confirm number. Immediate reply that refund for overpayment would be made and Dora issue ticket next day as they were just closing the office. What a lovely honest company.
Respuesta de Club Canary Tours
Dear Hilary, Glad we could sort out the booking error quickly! Your kind words are much appreciated, and we're always here to ensure a smooth experience. Enjoy your snorkeling adventure! Kind regards
Eleonora ele
hace 2 años - 5 (Experiencia positiva)
Dora mi ha seguito durante tutta la procedura di prenotazione dandomi tante informazioni utili. Cordiale e professionale
Respuesta de Club Canary Tours
Dear Eleonora, Thrilled to hear Dora made your booking experience informative and pleasant! Thanks for appreciating her dedication and professionalism. Kind regards
Alma Klepac
hace 2 años - 5 (Experiencia positiva)
I contacted Club Canary to book Siam Park which is very popular water park here. I also wanted to do something fun the next day. They suggested me to get a Twin Ticket and this way I could visit both Siam Park and Loro Parque. My kids had an amazing time in both of the parks and I the booking process took me only few minutes! I always appreciate a good customer service. Thank you Club Canary!!
Respuesta de Club Canary Tours
Dear Alma, So glad we could help with the Twin Ticket for Siam Park and Loro Parque! It's wonderful to hear your family had a fantastic time. Thanks for choosing Club Canary and appreciating our service! Kind regards
Sara P
hace 2 años - 5 (Experiencia positiva)
Dora, operator italiana, ci ha consigliato due attività in alternativa ad una che avevo già prenotato ma era esaurita. È stata molto gentile.
Respuesta de Club Canary Tours
Dear Sara Happy to know Dora could assist with alternative activities and ensure a great experience. Thanks for the positive feedback! Kind regards
Manon Penel
hace 2 años - 5 (Experiencia positiva)
Très bonne communication
Respuesta de Club Canary Tours
Dear Manon, Thank you for the compliment on our communication. We're delighted it met your expectations! Kind regards
Anna Kochańska
hace 2 años - 5 (Experiencia positiva)
good contact with Dora🙂thank you 🌞
Respuesta de Club Canary Tours
Dear Anna, We are very happy to hear that. We hope you are going to have a great experience! Kind regards
VAIDA TRIABA
hace 2 años - 5 (Experiencia positiva)
Great! Fast! Best!
Respuesta de Club Canary Tours
Dear Vaida, Thank you for your feedback! We hope to see you soon. Kind regards
Anitha Jagan
hace 2 años - 5 (Experiencia positiva)
Very prompt and to the point information. Thanks Dora for you help in customising the trip to the way I wanted.
Respuesta de Club Canary Tours
Dear Anitha, You're welcome! I'm thrilled to hear you appreciated the customized trip. If you have any more preferences or questions in the future, feel free to reach out. Have a fantastic trip! Kind regards
Mathias Wiegelmann
hace 2 años - 5 (Experiencia positiva)
Der Service ist sehr gut, schnell und unkompliziert. Vielen Dank Dora
Respuesta de Club Canary Tours
Dear Mathias, You're very welcome! I'm delighted you enjoyed the service. If you ever need assistance again, feel free to reach out. Thank you for your kind words! Kind regards
Aldas Budrevicius
hace 2 años - 5 (Experiencia positiva)
We highly recommend travel agent Dora, she was very helpful .. We had booked few tours with her and enjoyed so much. Thank you Dora.. best wishes!
Respuesta de Club Canary Tours
Dear Aldas, Thank you so much for your kind words! It was a pleasure assisting you with your travel plans, and I'm delighted to hear that you enjoyed the tours. If you ever need assistance in the future, feel free to reach out. Safe travels and best wishes to you as well! Kind regards
Akhila Vangara
hace 2 años - 5 (Experiencia positiva)
Great service, Dora really helped me find the tour that would best fit my interest and location and also helped to accommodate a vegetarian meal in the tour. Definitely recommend!
Respuesta de Club Canary Tours
Dear Akhila, Thank you so much for your kind words! I'm thrilled I could assist in finding the perfect tour for you and accommodate your dietary preferences. If you have any more travel plans in the future, feel free to reach out. Kind regards
Irene Pila
hace 2 años - 5 (Experiencia positiva)
Dora è stata gentilissima e molto efficiente! Raccomando assolutamente il servizio 😊
Respuesta de Club Canary Tours
Ciao Irene, Grazie mille per la tua recensione. Speriamo tu possa avere una splendida esperienza.
Xavier Simó
hace 2 años - 5 (Experiencia positiva)
Trato 10, por parte de Elliot, teníamos un problema de horarios y nos adaptó el Tour. Dispuesto y eficaz.
Respuesta de Club Canary Tours
Dear Xavier, We're thrilled to hear about your positive experience with Elliot! Adapting the tour to accommodate your schedule is a testament to our commitment to excellent service. We appreciate your kind words about Elliot's willingness and efficiency. If you ever plan another adventure or have further inquiries, don't hesitate to reach out. Kind regards,
Anna Maj
hace 2 años - 5 (Experiencia positiva)
Worth recommending! It was nice and easy to book an adventure with Club Canary and when my family and I had a problem Elliot from Club Canary helped us to solve it even though he did not have to. He acted quickly and with a big dose of kindness and understanding. Thank you!
Respuesta de Club Canary Tours
Dear Anna, Thank you so much for your kind words! We're delighted to know that your experience with Club Canary was worth recommending. It's heartening to hear that Elliot went above and beyond to assist you and your family, demonstrating quick action and a generous spirit. If you ever plan more adventures or have any questions, feel free to reach out. We appreciate your feedback and wish you many more wonderful experiences! Kind regards,
Valerie Graglia
hace 2 años - 5 (Experiencia positiva)
Vandaag op een kleinschalig boot (met maar 4 anderen) opzoek gegaan naar de dolfijnen en walvissen. Het was een prachtige ervaringen! Goed verzorgd.
Respuesta de Club Canary Tours
Dear Valerie, That sounds incredible! So glad to hear you had a wonderful experience on the small-scale boat. If you have any more adventures or need assistance in the future, feel free to reach out. Happy travels! Kind regards,
Isaac Hussain
hace 2 años - 5 (Experiencia positiva)
Maria was absolutely amazing helped me with the itinerary every step of the way i even got a discount she was really helpful would definately recommend this amazing company especially Maria.
Respuesta de Club Canary Tours
Dear Isaac, Thank you so much for your wonderful feedback! We're thrilled to hear that Maria made your experience truly exceptional. It's fantastic to know that she assisted you every step of the way and that you even received a discount. We appreciate your recommendation and are delighted to have made your journey memorable. If you have any future travel plans or inquiries, feel free to reach out. Safe travels!
Anne Or'B
hace 2 años - 5 (Experiencia positiva)
Superbe expérience avec les cétacés sur un petit voilier de 10 personnes ! Elliot avec qui j’ai pu échanger pour l’organisation a été au top, de très bons conseils, il n’a pas hésité à me fournir plusieurs guides afin de découvrir Tenerife tout au long de la semaine ! Les prix étaient même plus attractifs que d’autres agences …
Respuesta de Club Canary Tours
Hi Anne, Thank you so much for your kind words and positive feedback! We are thrilled to hear about your superb experience with our boat excursion. It is great that Elliot, played a key role in enhancing your experience. We pride ourselves on providing excellent service and valuable advice to our clients. We are pleased that you found the prices not only competitive but also more attractive than other agencies. We appreciate your support and look forward to welcoming you back for more memorable experiences in the future. If you have any suggestions or if there is anything else we can do to improve, please do not hesitate to let us know. Thank you for choosing us and we hope to see you again soon! Club Canary Team
Pierre B
hace 2 años - 5 (Experiencia positiva)
Vous ne trouverez pas meilleur guide qu’Elliot pour vous concocter votre programme à Tenerife. Grâce à ses conseils, nous avons fait deux excursions ; l’observation de baleines avec l’Atlantic Star, et l’observation des étoiles avec le Stargazing Tour. Deux expériences dont on garde de bons souvenirs. Notre séjour sur l'île n'aurait pas été aussi riche sans les recommandations d'Elliot, allez-y les yeux fermés !
Respuesta de Club Canary Tours
Thank you so much for taking the time to share your positive experience! We are thrilled to know that Elliot played a key role in making your stay in Tenerife memorable. It is great to know that the Atlantic Star whale watching excursion and stargazing left you with fond memories. We appreciate your kind words and are pleased that Elliot's advice enhanced your stay on the island. We hope to have the pleasure of welcoming you back in the future for more unforgettable experiences! Club Canary Team
Tito Abranres
hace 2 años - 5 (Experiencia positiva)
Best customer service i ever had from my trips. Elliot from club canary is the best book with him
Respuesta de Club Canary Tours
Hi Tito, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you had the best customer service ever , we really appreciate your kind words about Elliot at Club Canary. We at Club Canary are committed to providing exceptional service to our customers and it is wonderful to know that Elliot had a positive impact on your experience. We will be sure to pass along your compliments: feedback like yours motivates and inspires our team to continue to provide excellent service. If you have any other comments or if there is anything else we can do to make your future trips even more enjoyable, please do not hesitate to let us know. We appreciate your business and look forward to serving you again in the future. Club Canary Team
Clo
hace 2 años - 1 (Experiencia negativa)
Cher Club Canary, Étant donné que vous accueillez toujours à bras ouverts les commentaires honnêtes et constructifs de vos clients, vous allez grandement apprécier le notre. Nous sommes ravis d’avoir fait appel à votre service client si extraordinaire. Oups pardon, nous voulions dire exaordinairement insisignifant, incompétent, lamentable et d’une qualité indescriptible. On ne vous a jamais appris que c’est mal de mentir ? C’est pourtant ce que vous avez fait en mentionnant que “vous ne décevez pas les gens”. Mais c’est malheureusement une très mauvaise expérience que vous venez de nous faire vivre. Nous serons ravis de vous faire une mauvaise publicité à l’avenir (mais cela doit peu vous importer puisque vous êtes les MEILLEURS). Se cacher derrière des conditions générales de ventes est une sacré preuve de lâcheté. Nous travaillons dans le commerce et nous savons ce que c’est. Nous avons vraiment hâte de lire votre réponse pleine d’arrogance (on adore ça!). Aller hop au boulot ! Maintenant, go quémander les avis Google à vos futurs clients pour faire remonter votre note ! Bisous, et passez le bonjour à Dora !
Respuesta de Club Canary Tours
👍🏼
jean huguet
hace 2 años - 4 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Jean, Thank you so much for taking the time to share your experience with us! At Club Canary, we are committed to providing memorable and enjoyable experiences for our customers. Your positive feedback is truly appreciated and serves as motivation for our team. If there is anything specific you think we could do to improve our services and make your next experience even better, please feel free to share it. Once again, thank you for choosing Club Canary. We look forward to welcoming you on another adventure soon! Sincerely,
anna marconi
hace 2 años - 3 (Experiencia positiva)
Grazie ai ragazzi del Club Canary per l'esperienza che ci avete fatto vivere,ringrazio Sara per tutte le informazioni trasmesse ,e soddisfatto ogni nostro dubbio ,quindi per la sua disponibilità.
Respuesta de Club Canary Tours
Ciao Anna, Grazie mille per la tua recensione a tre stelle! Siamo lieti di sapere che hai apprezzato l'esperienza con il nostro team presso Club Canary. Sara è particolarmente felice di sapere di avervi fornito tutte le informazioni necessarie e di aver risolto i vostri dubbi, dimostrando la sua disponibilità. Siamo costantemente impegnati a migliorare i nostri servizi! Speriamo di averti nuovamente con noi in futuro e di poterti offrire un'esperienza ancora più soddisfacente. Grazie ancora per aver scelto Club Canary!
Julian Mercer
hace 2 años - 5 (Experiencia positiva)
Dora was excellent and very helpful. She was always available on WhatsApp straight away whenever there was an issue or a question to ask. Thank you for a wonderful experience
Respuesta de Club Canary Tours
Hi Julian, Thank you so much for taking the time to share your experience, and we're thrilled to hear that Dora provided excellent and helpful assistance throughout your time with us. We take pride in our commitment to customer service, and it's fantastic to know that Dora was always available to address any issues or questions you had via WhatsApp. We're delighted to have been a part of providing you with a wonderful experience. If there's anything else we can assist you with or if you have any more feedback to share, please feel free to reach out. We look forward to serving you again in the future. Warm regards, Club Canary Team
Jean Harris
hace 2 años - 5 (Experiencia positiva)
Dora has been super helpful. We had to cancel our holiday in December 2022 and received a voucher for the deposit paid. Redeemed this on a different excursion to be taken this year.
Respuesta de Club Canary Tours
Hi Jean, Thank you so much for taking the time to share your experience with us! We are pleased to hear that Dora was able to effectively assist you in using your voucher for another excursion to take this year. We really appreciate your understanding and flexibility and are excited to have the opportunity to make your next excursion a memorable and enjoyable experience. If there is anything else we can do to improve your trip or to solve any other problems, please do not hesitate to contact us. Enjoy your trip and we look forward to serving you on your next adventure! Best regards, Club Canary Team
Antoniya Atanasova
hace 2 años - 5 (Experiencia positiva)
Dora was very helpful with our booking . Great response. Thank you!
Respuesta de Club Canary Tours
Hi Antoniya, Thank you so much for taking the time to share your positive experience with Dora! We're delighted to hear that she was able to assist you with your booking efficiently and provide a great response. Our team takes pride in delivering excellent service, and feedback like yours reinforces our commitment to customer satisfaction. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.
Tatiana Zakharova
hace 2 años - 5 (Experiencia positiva)
I want to express my great gratitude to manager Sarah. Very professional , friendly , correct and caring girl . A real member of the team of a wonderful agency , where I applied for the organization of leisure in Tenerife . Thank you very much! Good luck to you, friends, and many new customers!
Respuesta de Club Canary Tours
Dear Tatiana, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear about your satisfaction with Sarah. It warms our hearts to know that her professionalism, friendliness, accuracy, and caring nature have left such a positive impression on you. We are proud to have her as a valuable member of our team. Your kind words motivate us to continue providing excellent service, and we sincerely appreciate your gratitude. We wish you the very best in all your future leisure activities in Tenerife and beyond. May your experiences be filled with joy and memorable moments. Thank you once again for choosing our agency. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. Warm regards, Club Canary
David Maesschalck
hace 2 años - 5 (Experiencia positiva)
The service was perfect, unbelievable friendly fast and very customer minded. Maria is the very best, she moved heaven and earth to help out and make and excursion happen. Even very late last-minute, a true angel. Very pleased with Club Canary. Highly recommend them and definitely Maria. Thank you sooooo much for everything. You want a perfect well organized excursion and top excellent Customer minded service. One stop address and that is Club Canary in Tenerife !!!. Amazing.
Respuesta de Club Canary Tours
Dear David, Thank you so much for taking the time to share such a glowing review! We are delighted to hear about your fantastic experience with Club Canary and, in particular, your praise for Maria. It warms our hearts to know that our team's dedication and customer-centric approach made your excursion not only possible but extraordinary. Our goal is to provide top-notch service, and it's incredibly rewarding to receive feedback that reflects our commitment to excellence. Maria is indeed a valuable member of our team, and we will make sure to pass on your kind words to her. We appreciate your recommendation and are thrilled that you had an amazing and well-organized excursion with us. If you ever plan another adventure in Tenerife, we would be honored to assist you again. Thank you for choosing Club Canary! Best Regards, Club Canary Team
David Sparkes
hace 2 años - 5 (Experiencia positiva)
Just booked a trike tour through Club Canary and made a mistake on my dates so I talked to Dora and she sorted it out in no time and with no charge. Brilliant service and Dora was super efficient and courteous. Highly recommended!
Respuesta de Club Canary Tours
Dear David, Thanks for your feedback! Though the trip didn't work out, we're glad Maria provided excellent service. We appreciate the recommendation and look forward to assisting you on your future travels.
Cristina Righini
hace 2 años - 5 (Experiencia positiva)
Ottimo servizio prenotazione Ottima la nostra referente Dora Consigliatissimo
Respuesta de Club Canary Tours
Ciao Cristina, Grazie mille per la tua recensione positiva! Siamo felici di sapere che hai apprezzato il nostro servizio di prenotazione e che Dora abbia reso l'esperienza ancora migliore. Siamo qui per offrirti sempre il massimo e siamo grati per il tuo feedback positivo. Speriamo di darti il benvenuto nuovamente in futuro! Club Canary
Dan Laurentiu Cretu
hace 2 años - 5 (Experiencia positiva)
100% recommended, fast and friendly response, Dora help us to get fast our tickets we needed. Thank you Dora 🙏
Respuesta de Club Canary Tours
Hi Dan, Thank you so much for taking the time to share your positive experience with our service! We are glad to hear that you found our response quick and friendly. It was a pleasure to assist you in getting the tickets you needed and we are glad that Dora was able to make the process efficient for you. We greatly appreciate your recommendation and are grateful for your kind words. If there is anything else we can help you with or if you have any additional comments, please do not hesitate to contact us. We thank you again for choosing our service and look forward to serving you again in the future. Sincerely,
Deividas Lukošius
hace 2 años - 5 (Experiencia positiva)
Big thank you to Dora for helping out with the last minute parasailing attraction. While everyone was booked out she managed to find a spot for us and make our holidays more pleasant! Recommending Dora 100%
Respuesta de Club Canary Tours
Thank you so much for taking the time to share your experience with us! We are glad to hear that Dora was able to assist you with the last-minute parasailing attraction and help make your vacation more enjoyable. We really appreciate your kind words and recommendation-it means a lot to us. If there is anything else we can do or if you have any future plans, please do not hesitate to contact us. We look forward to welcoming you back. Best regards, Club Canary
Andzelika Kristopaitiene
hace 2 años - 5 (Experiencia positiva)
Dora is very nice persone,very competent, helpful, arranged everything very kindly for us :) good luck!
Respuesta de Club Canary Tours
Thank you so much for taking the time to share your experience with Dora and our excursion services. We are delighted to hear that you found Dora to be a very nice and competent person, and we greatly appreciate your kind words about her helpfulness and attention to detail. At Club Canary, we strive to provide exceptional service to our clients, and it's wonderful to know that Dora's efforts in arranging everything for you were well-received. We are grateful for your positive feedback, and your good wishes mean a lot to us. If you have any further comments or suggestions on how we can enhance your future experiences with us, please feel free to share. We look forward to the opportunity to serve you again and wish you all the best in your future travels. Warm regards,
Sarah Inman
hace 2 años - 5 (Experiencia positiva)
Dora’s service has been very professional and quick. I’m very please with how quick my tickets have been confirmed and with the recommendations Dora has given me! Would definitely recommend.
Respuesta de Club Canary Tours
Hi Sarah, Thank you so much for taking the time to share your positive experience with Dora's service. We are delighted to hear that you found our service to be professional and prompt. Our team strives to provide efficient and high-quality assistance, and it is truly rewarding to know that we met your expectations. We appreciate your kind words regarding the quick confirmation of your tickets and the valuable recommendations provided by Dora. Customer satisfaction is our top priority, and feedback like yours motivates us to continue delivering exceptional service. We are grateful for your recommendation and look forward to serving you again in the future. If you have any further feedback or suggestions, please feel free to share them with us. Thank you once again for choosing our service. Best regards, Club Canary Team
P.D
hace 2 años - 2 (Experiencia negativa)
They've changed the hour of the trip all of a sudden so i had to change my car hire hours which costed me additional almost 100€. There was no information about the possibility of the trip hours changing on their site and no info about that during the conversation i've had with the assistant.
Respuesta de Club Canary Tours
Hello, Thank you for your feedback. We're genuinely sorry to hear about the inconvenience caused by the unexpected change in the timing of your trip. Please note, as outlined in our terms and conditions, changes may occur due to safety reasons or unexpected weather conditions, which are entirely beyond our control. We understand the frustration regarding the additional costs incurred with your car hire. However, it's important to clarify that the car rental arrangements are not connected to our services, and therefore, we are unable to bear responsibility for the extra charges incurred. Despite these issues, we hope the experience you had on our tour met your expectations and that we can welcome you again under better circumstances. Thank you for your understanding and patience. Warm regards, The Club Canary Team
Linda Westerlund
hace 2 años - 5 (Experiencia positiva)
Dora is very helpful and caretaking. The booking was easy and we got out tickets per e-mail and whatsapp. Easy to contact Dora thru wharsapp.
Respuesta de Club Canary Tours
Dear Linda, We're glad to hear you had a positive experience with Dora! Thanks for highlighting her helpfulness. Enjoy your time, and feel free to reach out if you need anything else!
Sergi Bofill
hace 2 años - 5 (Experiencia positiva)
Me atendio Dora y la verdad que me ayudo mucho y fue muy atenta i resolutiva en todo momento.
Respuesta de Club Canary Tours
Dear Sergi, We're thrilled to hear that Dora provided attentive and decisive assistance. Thank you for your kind words, and we're here for any future help you might need!
Viltė Domkutė
hace 2 años - 5 (Experiencia positiva)
Agent Dora responded very quickly and anwered all my questions. Looking forward to the flyboarding experience!
Respuesta de Club Canary Tours
Thanks for reaching out! We're glad Dora could assist promptly and answer all your questions. Have a fantastic time flyboarding – enjoy the experience!
Angelika Nguyen Hong
hace 2 años - 5 (Experiencia positiva)
I am very pleased with the cooperation with this company. I would like to thank you very much for the excellent cooperation and contact with Elliot, Maria And Sara! They are amazing And very helpful 🫶
Respuesta de Club Canary Tours
Dear Angelika, We're delighted to hear about your satisfaction! Thank you for your kind words. Elliot, Maria, and Sara are thrilled to have been of help. We look forward to assisting you with excellence in the future as well!
Eline Verhelle
hace 2 años - 5 (Experiencia positiva)
A great thanks to Dora who suggested and planned a selection of wonderful experiences at Tenerife for us! Very helpful and great service!
Respuesta de Club Canary Tours
Dear Eline, Thank you for your kind words! We're thrilled to hear that Dora's suggestions and planning resulted in a wonderful Tenerife experience for you. We appreciate your positive feedback and look forward to assisting you with more great adventures in the future
Βασίλης Ματηγάκης
hace 2 años - 5 (Experiencia positiva)
The most helpful and polite staff. Maria spend a lot of time to explain us with every detail the experiences prior booking with them. She even assist us with the planning of our entire stay at the Tenerife and the best experiences as per our request. Highly recommended.
Respuesta de Club Canary Tours
Thank you for your kind words! We're delighted to hear that Maria provided exceptional assistance, taking the time to explain every detail and helping plan your entire stay in Tenerife. We appreciate your recommendation and look forward to welcoming you to more unforgettable experiences.
Mareen Seifert
hace 2 años - 5 (Experiencia positiva)
Maria im Kundenservice war sehr nett und hat versucht uns zu helfen, leider hat es in unserem Fall nicht mehr mit dem Ausflug geklappt. Aber empfehlenswert, falls ein Ausflug gebucht werden soll.
Respuesta de Club Canary Tours
Dear Mareen, Thank you for sharing your experience. We're pleased to hear that Maria provided great customer service. We apologize that the trip didn't work out as expected, but we appreciate your recommendation for future excursion bookings. If you decide to explore another adventure, we're here to help make it a memorable one. Safe travels!
Anna-Maria Waara
hace 2 años - 5 (Experiencia positiva)
Great service by Dora! Quick to answer all our questions and helped us through with a booking for the same day.
Respuesta de Club Canary Tours
Dear Anna-Maria, Thank you so much for your kind words! We're delighted to hear that Dora provided excellent service and helped you with a same-day booking. We hope you had a wonderful experience!
Máté Orosz
hace 2 años - 5 (Experiencia positiva)
Sara helped me a lot! She responded very fast and managed everything in no time! Thank you a lot! 😊
Respuesta de Club Canary Tours
Hi Maté We sincerely appreciate your positive feedback and the time you've taken to share your experience with Club Canary. It's great to hear that Sara provided you with swift and efficient assistance, and we're delighted to have been of help. At Club Canary, we are committed to delivering prompt and exceptional service, and your kind words are a reflection of our team's dedication. Your support means a lot to us, and we look forward to continuing to serve you in the future. Should you require any further assistance or have any questions, please do not hesitate to get in touch. We're here to make your future experiences with us just as seamless and enjoyable. Thank you once again for choosing Club Canary, and we can't wait to welcome you back for more memorable adventures! Warm regards, Club Canary Team
Sandra Bizzoco
hace 2 años - 5 (Experiencia positiva)
Dora did a great job. Thank you for your support and flexibility in organising an other boat for our sunset boat trip. We really loved it and can recommend Club Canary.
Respuesta de Club Canary Tours
Dear Sandra, Thank you for taking the time to share your wonderful feedback regarding your recent sunset boat trip experience with Club Canary. We are delighted to hear that Dora's service exceeded your expectations and that you enjoyed the alternate boat arrangement. At Club Canary, we take pride in providing top-notch service and ensuring our customers have a memorable and enjoyable time. Your kind words serve as a great motivation for our team to continue delivering exceptional experiences. We truly appreciate your recommendation, and we look forward to welcoming you back on board for more unforgettable adventures in the future. If you have any more suggestions or if there's anything else we can do to enhance your next visit, please don't hesitate to reach out to us. Thank you once again for choosing Club Canary, and we wish you many more fantastic moments on your upcoming trips. Warm regards, Club Canary Team
Stephen Mann
hace 3 años - 5 (Experiencia positiva)
Although we have not been on the trip yet (we fly out in 2 weeks), booking couldn't be better. We plan to take our children on a boat trip as it's our daughters birthday whilst we are away. Speaking to Regina was incredibly helpful. No question was too much trouble and she answered everything in great detail, often going to the great lengths of asking the boats captain details that she did not have the answers to there and then. The professionalism of Regina is second to none, and if the trip is anything like the service we have so far received, its going to be fantastic! Thank you again Regina! First class service, brilliant communication, very informative, helpful and friendly! We can't wait for the trip! Update..... The trip was AMAZING! The food was delicious and they even got a chocolate birthday cake for my daughter. Absolutely unbelievably good! The captain was informative and friendly, it's by far the best trip we've been on since we've been going to Tenerife (36+ years). Thanks so much!
Respuesta de Club Canary Tours
Dear Stephen, superb review like yours is valuable for us! It helps us to continue to improve and provide an excellent service to our customers. Thank you for choosing us to celebrate your daughter 11th Birthday on Armani private luxury charter. #LiveLegendary. Warm regards, Regina
Mikel Weisser
hace 2 años - 5 (Experiencia positiva)
Just came back to Germany after a week in Tenerife. I did not plan anything before my trip because I was working a lot so I was really happy when Club Canary helped me make the best out of my week. The second day on the island, I got in contact on the Website with one of the workers, Nika. She helped us get a boat even tho it was the last minute. Moreover, she suggested we go on the Stargazing tour: I was with my girlfriend and she said it was quite romantic so I wanted to try it. It was amazing! We have never seen so many stars and my girlfriend was surprised how I even find out about this. Nika told me she went on the trip so I believe all the other workers also experienced the activities and therefore I find them credible. I will definitely book more trips next year and hopefully Nika can help me out again. Greetings ♥️
Respuesta de Club Canary Tours
Hi Mikel, Thank you very much for taking the time to share your experience with Club Canary. We are glad to hear that you had a wonderful time in Tenerife and that we were able to help you make the most of your trip! Nika is truly a valuable member of our team and we are glad to hear that she was able to help you book a boat excursion and recommend the stargazing tour. The Tenerife night sky at Teide is truly an amazing sight and we are thrilled that you and your girlfriend had such a romantic and memorable experience. We take great pride in the fact that our team actively participates in the activities we offer, which allows us to provide first-hand knowledge and personal recommendations to our valued clients. Your trust in our credibility means a great deal to us, and we will continue to strive to provide exceptional service and memorable experiences. We look forward to welcoming you back to Tenerife. Thank you for choosing Club Canary and we send our warmest regards ! Best regards, Club Canary Team
Glen L
hace 2 años - 5 (Experiencia positiva)
Great 3h sailing excursion on a very nice boat, friendly staff with a small group of people. The sailing boat is very steady on the waves compared to catamarans. Because our trip was short if notice we got in touch with Dora on WhatsApp via the official Club Canary web page. Instance response, very friendly and helpful. We instantly received an order confirmation with departure information and a barcode to check in. What a way to go 😃👍
Respuesta de Club Canary Tours
Hi Glen L, Thank you for sharing your experience with us! We are thrilled to hear that you had a great outing! It is wonderful to know that you enjoyed the friendliness of the staff and the intimate atmosphere of the small group. We pride ourselves on providing a consistent and enjoyable sailing experience like this. We are glad to know that Dora, responded to you immediately and was friendly and helpful. Our goal is always to make the booking process as smooth and convenient as possible. We appreciate your kind words. Thank you for choosing Club Canary . Club Canary Team
Maureen Memelink
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a fantastic experience with Club Canary during your excursion to Tenerife. Our team works hard to provide unforgettable experiences and it is wonderful to know that we met your expectations. Your satisfaction and enjoyment are our top priorities. We look forward to welcoming you back to Tenerife for more adventures in the future. Thank you again for choosing Club Canary and we look forward to serving you on your next visit! Club Canary Team
M K
hace 2 años - 5 (Experiencia positiva)
I recently had the pleasure of experiencing a private boat trip with Club Canary, and it was nothing short of spectacular! ⭐⭐⭐⭐⭐ Our journey into the Atlantic Ocean was nothing short of magical. We were fortunate to encounter a playful pod of dolphins, their graceful presence adding a touch of enchantment to our day. The opportunity to witness these magnificent creatures in their natural habitat was an unforgettable experience. The chance to take a refreshing swim in the clear, azure waters was another highlight of the trip, allowing us to cool off and truly savor the beauty of the ocean. It was a refreshing and invigorating experience. The service on the boat was impeccable. The food and drinks provided were not only delicious but also perfectly complemented the entire excursion. We were well taken care of by the friendly and knowledgeable Captain and Guide, who made sure we were safe and entertained throughout the journey. A special shoutout to Dora from Club Canary, who was exceptionally helpful and accommodating during the booking process. Her warm and friendly assistance made the whole experience even more delightful. I cannot recommend Club Canary's private boat trips enough. It's a 5-star service all the way. If you're looking for an unforgettable adventure on the Atlantic with fantastic sightings, delicious food and drinks, and a team that truly cares about your experience, this is the way to go. Thank you, Club Canary, for creating a memory we'll cherish forever! ⭐⭐⭐⭐⭐
Respuesta de Club Canary Tours
Thank you so much for taking the time to share your extraordinary experience with Club Canary's private boat trip. Your kind words warm our hearts and motivate us to continue to offer exceptional excursions to our valued guests. We are delighted to hear that you found your trip to the Atlantic Ocean magical and that your encounter with a pod of dolphins must have been a truly enchanting moment. Seeing these magnificent creatures in their natural habitat is a rare and unforgettable experience, and we are thrilled to have been a part of it. The opportunity to take a refreshing swim in the clear blue waters of Tenerife is truly a highlight of the trip, allowing you to soak in the beauty of the ocean and create lasting memories. Our Club Canary team takes great pride in providing impeccable service, and we are delighted to hear that the food and drink exceeded your expectations. The boat captain and guide are committed to ensuring the safety and enjoyment of our guests, and your appreciation means a lot to us. Special thanks to Dora, who played a key role in making your booking experience smooth and enjoyable. We will be sure to pass on your kind words, as your feedback reinforces our commitment to providing top-notch customer service. Your recommendation and sincere review really mean a lot to us. Our goal is to create unforgettable adventures and we appreciate the opportunity to contribute to your cherished memories. We look forward to welcoming you on another excursion soon. Thank you again for choosing Club Canary and sharing your amazing experience with us. Kind regards, Club Canary Team
Koen Cuypers
hace 2 años - 5 (Experiencia positiva)
Zeer vriendelijke en behulpzame medewerkers (Sara en Elliot). Zoeken mee naar oplossingen en bieden zeer goede service.
Respuesta de Club Canary Tours
Hi Koen, Thank you for your kind review! We're delighted to hear that our employees, Sara and Elliot, provided you with a friendly and helpful experience. At Club Canary, our team is dedicated to finding solutions and delivering top-notch service to our valued customers. We truly appreciate your feedback and look forward to assisting you again in the future. If you have any further questions or require assistance, please don't hesitate to reach out. Club Canary Team
Christel Collard
hace 2 años - 5 (Experiencia positiva)
Sara de Club Canary a été disponible pour répondre à mes attentes et a su me proposer l excursion adéquate. Très professionnelle, reactive et sympathique
Respuesta de Club Canary Tours
Hi Christel, Thank you so much for taking the time to share your positive experience with Sara! We are glad to know that she was able to meet your expectations and provide you with the perfect excursion. Sara's professionalism, responsiveness, and friendliness are qualities we greatly appreciate in our team. We appreciate your kind words and look forward to serving you again in the future. If you have any other comments or suggestions, please do not hesitate to contact us. Your satisfaction is our priority! Club Canary Team
Geert Luyendijk
hace 2 años - 5 (Experiencia positiva)
Super service! Job well done, thanks!
Respuesta de Club Canary Tours
Hi Geert, Thank you so much for your kind words! We are thrilled to hear that you are satisfied with our service. It has been a pleasure to assist you and we are always here to help. Thank you again for choosing Club Canary and have a great day! Club Canary Team
Michelle Kay
hace 2 años - 5 (Experiencia positiva)
We had a lovely evening under the stars. Filipe collected us from our hotel and was quite entertaining on the drive up to our private viewing spot, away from the hordes. After watching the beautiful sunset and enjoying a cosy picnic, Ben shared his amazing knowledge about the stars, the universe and our place in it. We could clearly see Saturn and Neptune through the telescope. Those of us with Analog phones greatly appreciated the night photography tips too. Highly recommended!.
Respuesta de Club Canary Tours
Thank you so much for your enthusiastic 5-star review! We are thrilled to hear that you had a great evening under the stars with us. Filipe and Ben are truly fantastic guides and we are glad to hear that you enjoyed the car ride, the private observation point, and the beautiful sunset. It is wonderful to know that you found the stargazing experience informative and engaging. Ben's knowledge of the stars, the universe and our place within it is truly remarkable, and it is great to know that you were able to observe Saturn and Neptune through the telescope. Your recommendation means a lot to us, and we hope to have the pleasure of hosting you again for another unforgettable stellar adventure. Thank you for choosing us! Club Canary Team
Richard Golden
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience. Your support and kind words mean a lot to us. Our team works tirelessly to ensure that our customers receive the best possible service, and it is always gratifying to know that we have met your expectations. Your feedback motivates us to continue our work. If you have any questions or need assistance in the future, please do not hesitate to contact us. We are here to help you! Thank you again for choosing us and we look forward to serving you in the future. Club Canary Team
Cath
hace 2 años - 5 (Experiencia positiva)
We chose the standard helicopter ride and had a fantastic experience. The booking process was impeccable and easy:Dora replied quickly and clearly to all my questions, also recommending other activities :)! Thanks a lot. Onsite at helidream the organisation was also very smooth, everyone was friendly. We arrived with our own car, free parking available in the front street. They do however also offer you to call taxi service if you need. Just ask. Staff friendly and everyone was in a good mood - pilot provided some Explanations during flight. They also take pictures/video (with your consent only) which you can purchase afterwards. Thanks for the fun experience and breathtaking views. Would definitely recommend.
Respuesta de Club Canary Tours
Hi Cath , Thank you so much for taking the time to leave this wonderful 5-star review! We are glad to hear that you had a great experience during your standard helicopter tour with us. It is great to know that our booking process was flawless and that Dora was responsive and helpful in answering your questions and suggesting other activities. We take pride in ensuring that your visit to Helidream is as enjoyable as possible, and we are glad to know that the organization was smooth and the staff was friendly. We strive to make every moment of your experience memorable, and it is encouraging to know that our pilot provided explanations during the flight, adding an educational aspect to your trip. Thank you for choosing us for your helicopter adventure and we are thrilled to know that you would definitely recommend our services. We look forward to welcoming you again in the future for more unforgettable moments. Club Canary Team
Vigdis Kemkers
hace 2 años - 5 (Experiencia positiva)
Booked a trip and Dora was very helpful giving us information and recommendations about the trip.
Respuesta de Club Canary Tours
Hi Vigdis, Thank you for the 5-star review! We are glad to know that Dora was so helpful in providing you with information and recommendations for your trip. Our goal is to provide excellent customer service and it is wonderful to know that she met your expectations. If you have any further questions or need assistance in the future, please do not hesitate to contact us. Club Canary team
Ben Radcliffe
hace 2 años - 5 (Experiencia positiva)
Dora (the explorer), provided the best and quickest service!
Respuesta de Club Canary Tours
Hi there, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with Dora. She definitely knows how to navigate any situation swiftly and efficiently! We look forward to serving you again on your next adventure. Best regards, The Club Canary Team
Nicolae Luncasu
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Nicolae , Thank you so much for taking the time to leave a 5-star review! We are thrilled with your positive experience and greatly appreciate your support. We at Club Canary are committed to providing top-notch activities and excursions and exceptional customer satisfaction, so it is incredibly gratifying to know that we have met your expectations. If you have any questions, concerns or further comments, please do not hesitate to contact us. We appreciate your input and are always ready to assist you. Once again, we thank you for choosing Club Canary and look forward to serving you again in the future!
guy shmuely
hace 2 años - 1 (Experiencia negativa)
The boat and team are great but Club Canary rep simply misled me... I was wondering if I should take 3 hours trip or 4 hours and she specifically told me the price for 4 hours includes paella (food), attached is a photo of our conversation from WhatsApp After couple of hours on the boat, I asked about the food and the team told me that what the rep said is simply not true. Club Canary did apologies, confirming that it was a mistake and miscommunication between them and the boat owner (and several other excuses) but even if it was an honest mistake they refused to take responsibility and offer an absurd refund. The way I see it Club Canary is a mediator providing information, and helping people reach different activities in Tenerife, they failed to do so in my case and failed to take responsibility that's why they will get 1 start from me
Respuesta de Club Canary Tours
Dear Guy Shmuely, Wow, this review was unexpected. After promptly recognizing and compensating for our oversight, it's surprising to see your feedback. Your screenshot clearly showed your inquiry about the 3-hour or 4-hour trips. As per our descriptions, neither of these options typically includes paella. Our representative's response was based on past arrangements — a detail that changed recently, and we sincerely regret the oversight. Regarding the paella, it's traditionally made in two main types: mixed meat (which includes pork) or solely fish. Given your wife’s aversion to fish and the absence of pork consumption in your party, and without a specific request for paella, we assumed tailored appetizers (including tortilla, fruit bread, Philadelphia, Canarian cheeses, and salad) would best serve your family, particularly given your order notes (kids eat simple food). If a vegetarian paella was what you desired, and had it been communicated, we would have happily arranged that instead and forwent the tapas. Your review is mostly positive, reflecting your overall satisfactory experience. Your primary concern about the paella, which, if read in detail, was never part of the package you selected. Even after being compensated for this oversight, leaving a review in this manner is a bit unexpected. But, we appreciate the feedback nonetheless. Thank you, Club Canary Team
David Garrett
hace 2 años - 5 (Experiencia positiva)
Superb service on booking our boat! Quick and responsive so far and can’t wait to get on the boat Friday.
Respuesta de Club Canary Tours
Hi David, Thank you so much for your kind words! We are thrilled to hear that you had a superb experience booking your boat trip with us. Our team takes pride in providing prompt and responsive service to ensure that your experience is smooth and enjoyable. We look forward to having you on board and making sure you have a great time on the water. If you have any questions or need additional assistance before your trip, please do not hesitate to contact us. Happy sailing and have fun on the boat! ⛵🌊🌞 Club Canary Team
Richella Vink
hace 2 años - 5 (Experiencia positiva)
Goede hulp en uitleg van Sara!
Respuesta de Club Canary Tours
Hi Richella, Thank you so much for your kind words! We're delighted to hear that Sara was able to provide you with good help and a clear explanation. We appreciate your support and hope to continue exceeding your expectations in the future. If you ever have more questions or need assistance, please don't hesitate to reach out. Your satisfaction is our priority! Club Canary Team
Octay Kouliev
hace 2 años - 5 (Experiencia positiva)
Elliot est super !!!! Je recommande mille fois Clubcanary. Vous êtes accompagné par un agent qui saura vous guider, conseiller, répondre à vos questions pour vos réservations et ça, vous ne le trouverez nulle part (ni sur Tripadvisor). Merci encore à Elliot, qui m’a accompagné sur ma réservation. Il est super, il m’a même envoyé un petit guide à Tenerife pour mon premier voyage (aucun autre site ne ferait ça personnellement) Donc super, n’hésitez pas sincèrement à passer par Clubcanary !
Respuesta de Club Canary Tours
Merci beaucoup pour votre fantastique commentaire ! Nous sommes ravis de votre expérience positive avec Clubcanary, en particulier de l'excellent service d'Elliot. Nous apprécions vraiment votre recommandation et sommes heureux d'avoir facilité votre processus de réservation grâce aux conseils et à l'assistance fournis par notre équipe dévouée. Elliot est vraiment un membre précieux de notre équipe et nous ne manquerons pas de lui transmettre ses aimables paroles. Il est merveilleux de savoir qu'Elliot a fait des pieds et des mains pour vous envoyer un guide personnalisé de Ténériffe pour votre premier voyage. Nous sommes fiers d'assurer à nos clients une expérience mémorable et sans problème. Nous vous remercions d'avoir choisi Clubcanary et nous sommes impatients de vous accueillir à Ténériffe. Si vous avez besoin d'une assistance supplémentaire ou si vous avez des questions, n'hésitez pas à nous contacter. Club Canary Team
Seth Sethounet
hace 2 años - 5 (Experiencia positiva)
Elliot est super !! Il m’a accompagné tout au long de ma réservation. Il m’a conseillé pour une session de plongée. Pour chaque question, il saura vous répondre et vous guider au mieux. Je recommande sachant que je n’avais jamais connu clubcanary et j’hésitais à passer sur Tripadvisor mais je ne regrette pas du tout, il y a un agent qui vous suit derrière sur WhatsApp, qui vous accompagnera sur vos questions et votre réservation. Ca change complètement du numérique sans agent, sans accompagnement. Alors foncez ! Merci encore Elliot !
Respuesta de Club Canary Tours
Merci beaucoup pour votre merveilleuse critique 5 étoiles ! Nous sommes ravis d'apprendre que vous avez eu une expérience positive avec Elliot et ClubCanary. Nous sommes ravis de savoir qu'Elliot vous a fourni une assistance exceptionnelle tout au long de votre réservation et qu'il vous a également recommandé une séance de plongée fantastique. Nous sommes ravis de savoir qu'Elliot était là pour répondre à vos questions et vous guider à chaque étape du processus. Nous sommes fiers d'apporter une touche personnelle à nos services et il est clair que cela a eu un impact positif sur votre expérience. Nous sommes ravis que vous ayez choisi le ClubCanary et votre approbation de l'assistance de notre agent est très importante pour nous. Si vous avez l'intention de revenir à l'avenir ou si vous avez d'autres questions, n'oubliez pas que vous pouvez nous joindre par message sur WhatsApp. Votre satisfaction est notre priorité et nous sommes toujours là pour vous aider. Merci encore d'avoir choisi ClubCanary et nous nous réjouissons de vous servir à l'avenir. Club Canary Team
Doris
hace 2 años - 5 (Experiencia positiva)
Super Beratung im Vorfeld von Susanne. Wie haben die Bikes reservieren lassen und es hat alles vor Ort einwandfrei geklappt. Kann man nur weiterempfehlen. Beim nächsten Mal sicher wieder :-)
Respuesta de Club Canary Tours
Hi Doris, Thank you so much for leaving this review. I'm really happy to know that you enjoyed my services. It was a pleasure to assist you and I would love to do it again in a near future. Kind Regards, Susanna :)
fran perez reinaldo
hace 2 años - 5 (Experiencia positiva)
Pasaremos unos días magníficos por la isla de Gran Canaria gracias a Sara!! Trato perfecto y un 10 de persona
Respuesta de Club Canary Tours
Hola Fran, ¡Qué comentario tan maravilloso! Parece que tu experiencia en Gran Canaria fue excepcional gracias a la ayuda de Sara. Sara es realmente una joya y nos alegra saber que te proporcionó un servicio excelente. Nuestro equipo se enorgullece de ir más allá para asegurarse de que nuestros clientes tengan una experiencia memorable y agradable. Espero que hayan disfrutado al máximo de su viaje. Club Canary Team
christine martin
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you had such a positive experience with Club Canary. Your feedback means a lot to us and motivates us to continue to provide the best customer service possible ! Our team works hard to ensure that every customer has an excellent experience, and it is incredibly gratifying to know that we have met their expectations. If you have any questions, need assistance, or would like to share other feedback, please feel free to contact us. We are here to help you! Once again, we thank you for choosing us and look forward to serving you in the future. Club Canary Team
caroline nicholas
hace 2 años - 5 (Experiencia positiva)
Dora was so helpful, explaining options, tailoring to our constantly changing wishes and made the entire process very smooth. Highly recommended!!
Respuesta de Club Canary Tours
Hi Caroline, Thank you so much for your kind words! We are thrilled to hear that Dora was able to provide such a positive experience for you. We are proud of our commitment to assist our clients' preferences and ensure a smooth process. Your recommendation means a lot to us and we look forward to serving you again in the future. If you have any further questions or requests, please do not hesitate to contact us. Club Canary Team
Sonya Millar
hace 2 años - 5 (Experiencia positiva)
Lovely people, very helpful
Respuesta de Club Canary Tours
Hi Sonya, We truly appreciate your kind words and the 5-star review! Our team is dedicated to providing exceptional service and assistance. If you ever need any further help or have any questions, please don't hesitate to reach out. We're here to assist you anytime! Club Canary Team
Geertje Korthuis
hace 2 años - 5 (Experiencia positiva)
With the nice and good help from Dora.
Respuesta de Club Canary Tours
Thank you so much for your kind words and for taking the time to leave a 5-star review! We are thrilled to hear that you had a positive experience with Dora. We will be sure to pass on your appreciation. Should you ever need assistance again, please do not hesitate to contact us. We are here to help you! Club Canary Team
Prema Van Poelvoorde
hace 2 años - 5 (Experiencia positiva)
We booked the jetski tour very last minute (the same day) and Dora her service was excellent! She was very kind and helpful; from early in the morning to late at night; nothing we asked was too much for her. She helped us with the booking and arranged everything at the speed of light. Speaking of the speed of light, the jetski tour was one hell of a ride. As adrenaline junkies, we absolutely loved it and would very much recommend it. For our first time, we shared a jetski but in the future, we’d definitely get each our own 🚀
Respuesta de Club Canary Tours
Dear Prema, Thank you so much for taking the time to leave such a great review! We are thrilled to hear that you had an amazing experience with our jet ski tour, especially considering that it was a last minute booking. Dora is truly a gem and we are glad to hear that she provided you with excellent service. Our team takes pride in going above and beyond to make sure our clients have a memorable and enjoyable experience. It is great to know that you were so accommodating and helpful throughout the entire process, from booking to the tour itself. We are thrilled that you enjoyed the jet ski tour and that it gave you the adrenaline rush you were looking for. It's always great to hear that our adventurous guests had fun on the water. And yes, having your own jetski can be an even more exhilarating experience, so we look forward to having you back for that in the future! Thank you again for choosing our jetski tour and we really appreciate your recommendation! 🌊🚀 Club Canary Team
Brad Atkinson
hace 2 años - 5 (Experiencia positiva)
Dora was great help in booking despite us enquiring last minute!
Respuesta de Club Canary Tours
Dear Brad, Thank you so much for your kind words! We are glad to hear that Dora was able to assist you with your last-minute booking. Our team is committed to providing excellent service, even under tight deadlines. If you have any other questions or need further assistance, please do not hesitate to contact us. Club Canary Team
Jacopo Fambri
hace 2 años - 5 (Experiencia positiva)
Elliot è stato brillante e super efficiente. Abbiamo prenotato 3 escursioni in pochissimo tempo e soprattutto all'ultimo minuto. Spettacolare!
Respuesta de Club Canary Tours
Grazie mille per la tua recensione Jacopo! Siamo felici di sapere che Elliot è stato in grado di assistervi così brillantemente ed efficientemente nella prenotazione delle escursioni, anche all'ultimo minuto. La soddisfazione dei nostri clienti è la nostra priorità, e siamo contenti di sapere che avete avuto un'esperienza spettacolare. Speriamo che le vostre escursioni siano state altrettanto memorabili, e non vediamo l'ora di potervi assistere ancora in futuro. Grazie per aver scelto i nostri servizi!
Lola Azero
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you so much for taking the time to leave us this wonderful 5-star review! We are thrilled to hear that you had such a positive experience with us. At Club Canary our goal is to provide exceptional excursions and activities, and it's incredibly rewarding to know that we've met your expectations. Your feedback motivates us to continue delivering the best possible experience to our valued customers. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help. Once again, thank you for choosing Club Canary. We look forward to serving you again in the future. Warm regards, Club Canary Team
Ian Warner
hace 2 años - 5 (Experiencia positiva)
Excellent service from Dora - within minutes of booking online I had WhatsApp confirmation and Dora also managed to find us another excursion I couldn’t find on the website 👌
Respuesta de Club Canary Tours
Dear Ian Thank you so much for your glowing review! We're thrilled to hear that you had an excellent experience with Dora. Our team takes great pride in providing prompt and personalized service to our valued customers. It's wonderful to know that Dora not only confirmed your booking quickly but also find the excursion you were looking for. We strive to make sure our customers have the best possible experiences, and it's feedback like yours that motivates us to continue delivering exceptional service. We look forward to welcoming you on your upcoming excursion, and if you ever have any more questions or requests, please don't hesitate to reach out to us. Club Canary Team
Janice Baker
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Janice, Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that you had such a positive experience with us. At Club Canary, customer satisfaction is our top priority, and it's always gratifying to know that our efforts have made a difference for you. Your feedback is incredibly valuable to us. If you ever have any questions or need further assistance, please don't hesitate to reach out to us. We're here to help! Once again, thank you for choosing Club Canary. We look forward to serving you again in the future. Warm regards, Club Canary team
Shannon Mount
hace 2 años - 5 (Experiencia positiva)
Very quick and helpful
Respuesta de Club Canary Tours
Hi Shannon, Thank you so much for your positive feedback! We're delighted to hear that you found our service quick and helpful. If you ever need assistance again in the future, please don't hesitate to reach out. Club Caray Team
D
hace 2 años - 5 (Experiencia positiva)
I can't thank elliot enough for helping me book my tickets on club canary everything went so smoothly and he even sorted out were to get bus puck up fo lora park thankyou so much elliot 💙 😊
Respuesta de Club Canary Tours
Dear Donna, Thank you for your kind words!We are thrilled to hear that Elliot made your booking experience with Club Canary so smooth. We believe that attention to detail is crucial when it comes to making your vacation enjoyable, and we are delighted that Elliot could assist you in this regard. Once again, thank you for choosing Club Canary, and we look forward to serving you in the future. Best regards, The Club Canary Team
Tereza Zapletalova
hace 2 años - 5 (Experiencia positiva)
Just booked a trip over whatsapp conversation with Sara. Absolutely fantastic communication and flexibility. She really seems like someone who understands what customer care means:). Thank you! Now can’t wait to get on our star gazing tour.
Respuesta de Club Canary Tours
Dear Tereza, Thank you so much for your kind words! We're thrilled to hear about your positive experience booking your stargazing tour with Sara through WhatsApp. It's fantastic to know that Sara provided excellent communication and flexibility, making your booking process smooth and enjoyable. At Club Canary, we take pride in delivering top-notch customer service, and Sara is a shining example of our commitment to customer care. We're just as excited as you are for your upcoming star gazing tour, and we hope it'll be a memorable and magical experience for you. If you have any questions or need further assistance before your trip, don't hesitate to reach out. Enjoy the stars! 🌟✨🌠 Club Canary Team
Keith Rickards
hace 2 años - 5 (Experiencia positiva)
Great experience with Dora just now. We were concerned that we had no vegetarian option on our excursion today but within minute we were reassured that we did. A quick what’s app to a real person and issue answered within moments. Thank you
Respuesta de Club Canary Tours
Hi Keith, Thank you very much for taking the time to share your recent experience with us. We are delighted to hear that you had a great experience with Dora and that we were able to address your concerns regarding the vegetarian option for your excursion promptly. Our team is committed to ensuring that our guests have a seamless and enjoyable experience, and it is heartening to know that we were able to provide a quick and satisfactory resolution to your concern through WhatsApp. Your positive feedback encourages us to continue delivering the highest level of service, and we are grateful for your support. If you have any further questions or require assistance in the future, please do not hesitate to reach out to us. Once again, thank you for choosing our services, and we look forward to serving you again in the future. Warm regards, Club Canary Team
Alena Randova Grofova
hace 2 años - 5 (Experiencia positiva)
awesome approach and help
Respuesta de Club Canary Tours
Dear Alena, We're delighted to hear that you found our approach helpful and awesome. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and make your experience as smooth as possible. Club Canary Team
Víctor De Pablo
hace 2 años - 5 (Experiencia positiva)
El servicio recibido por parte de Club Canary y en particular por Dora ha sido excelente en la reserva de mis actividades.
Respuesta de Club Canary Tours
Hola Victor, Agradecemos sinceramente sus amables palabras y su elección de Club Canary para la reserva de sus actividades. Nos complace saber que recibió un servicio excelente durante su experiencia de reserva, y en particular, que Dora pudo satisfacer sus necesidades de manera eficiente. En Club Canary, nos esforzamos por brindar un servicio de alta calidad a nuestros clientes, y sus comentarios positivos son una confirmación de que estamos en el camino correcto. Valoramos su confianza en nosotros y esperamos poder servirle nuevamente en el futuro. Si tiene alguna pregunta adicional o necesita asistencia con futuras reservas de actividades, no dude en ponerse en contacto con nosotros. Su satisfacción es nuestra máxima prioridad. Gracias nuevamente por su apoyo y elección de Club Canary. Atentamente, Club Canary
Adam
hace 2 años - 5 (Experiencia positiva)
I visited Clubcanary in Costa Adeje, to book two excursions: Buggy trip to Tiede with Buggydoo and a dolphin/whale boat trip with Monte Cristo. Both were incredible 5 star experiences! Dora made the booking process very easy for us and at a great price for booking two excursions, I'm glad I booked through clubcanary and would definitely visit them again! :)
Respuesta de Club Canary Tours
Thank you so much for taking the time to share your wonderful experience with Club Canary! We are delighted to hear that you had such a great time during your visit and that the excursions you booked exceeded your expectations. Dora is truly an invaluable member of our team and we are delighted to hear that she made the booking process easy and provided you with excellent service. Our goal is always to offer our customers competitive prices and unforgettable experiences, and we are thrilled that you found value in booking both excursions with us. We sincerely appreciate your positive feedback and look forward to assisting you with your future travel plans. Please do not hesitate to contact us whenever you decide to explore more of what Tenerife has to offer. Once again, thank you for choosing Club Canary. Kind regards, Club Canary Team
Danny Kimhi
hace 2 años - 5 (Experiencia positiva)
Dora and Maria are amazing !!! It was super easy to talk with them and they had all the info in just seconds Thank you very much
Respuesta de Club Canary Tours
Dear Danny, You're welcome! We are thrilled to know that Dora and Maria were able to provide you with exceptional service. We pride ourselves on having competent and helpful staff who are committed to assisting our customers efficiently. Should you have any further questions or need further assistance in the future, please do not hesitate to contact us. We appreciate your kind words! Best Regards, Club Canary team
Maria Elena Ricci
hace 2 años - 5 (Experiencia positiva)
Servizio impeccabile, Dora è stata molto disponibile. Esperienza al monte Teide magnifica!
Respuesta de Club Canary Tours
Grazie mille per aver trovato il tempo di condividere con noi il vostro feedback. Siamo entusiasti di sapere che avete avuto un'esperienza così impeccabile al Mount Teide e che Dora vi ha fornito un servizio eccezionale. A Club Canary siamo molto orgogliosi di garantire ai nostri clienti esperienze memorabili e piacevoli, ed è sempre gratificante ricevere un feedback positivo come il vostro. Dora sarà lieta di sentire le sue gentili parole. Non vediamo l'ora di avere l'opportunità di servirvi di nuovo in futuro e non esitate a contattarci se avete altre domande o se c'è qualcos'altro per cui possiamo aiutarvi. Cordiali saluti, Club Canary
Dimitar Tomov
hace 2 años - 5 (Experiencia positiva)
Dora did great job!
Respuesta de Club Canary Tours
We're thrilled to hear that she provided excellent assistance . We're glad that you appreciated her help. Once again, thank you for your feedback, and we look forward to serving you again in the future. Kind regards, The Club Canary Team
Ervin Csiki
hace 2 años - 5 (Experiencia positiva)
I had a fantastic experience, Dora helped me to book a party boat in Las Americas, Tenerife. She was incredibly fast, kind, and helpful throughout the entire process. Dora's openness and willingness to assist made the booking effortless, and her friendly demeanor added to the excitement of planning the event. I highly recommend Dora for her exceptional service and professionalism.
Respuesta de Club Canary Tours
Thank you so much for taking the time to share your wonderful experience with Dora! It is great to know that she provided you with exceptional service while helping you book the excursion in which you were interested! It is clear that Dora´s promptness, kindness and friendly demeanor contributed to the excitement of organizing your event and made the whole process enjoyable for you. We appreciate Dora's recommendation for her professionalism and exceptional service. We will be sure to pass on your positive feedback and look forward to serving you again in the future for any of your travel needs. We thank you for choosing us! Club Canary Team
Els Casteels
hace 2 años - 2 (Experiencia negativa)
De activiteiten die wij geboekt hadden waren teleurstellend. Twee excursies geboekt waarvan wij dachten dat ze met Nederlandstalige begeleiding waren, wat niet het geval was. De eerste was een bustour met 90% Franstaligen. Gelukkig verstaan wij wat Frans maar niet echt leuk. De tweede was een boottocht met Engelstalige begeleiding. Het is dus anders gelopen dan verwacht.
Respuesta de Club Canary Tours
Hey Els, Dank voor je feedback. We hebben je een mail gestuurd met uitleg en onze excuses. Toekomstige klanten, let alstublieft op het volgende om misverstanden te voorkomen: 1) Selecteer je voorkeurstaal bij het boeken van bus tours. 2) Maak, indien mogelijk, je boeking op de versie van onze website in jouw taal. 3) Vul je landcode in bij je telefoonnummer op onze checkout pagina. 4) Wens je een excursie met begeleiding in een specifieke taal? Laat het ons weten in de order notities. We streven ernaar aan je verzoek te voldoen, maar houd er rekening mee dat sommige activiteiten beperkt beschikbaar zijn in bepaalde talen. Bovendien, communiceer gerust in je eigen taal met ons. We hebben een veelzijdig team dat meerdere talen spreekt, en op onze live chat hebben we geavanceerde vertaalsoftware geïnstalleerd om in elke taal te kunnen assisteren waar nodig. Helaas zijn in jouw geval deze stappen overgeslagen of incorrect ingevuld. We hopen op je begrip en de kans om je in de toekomst beter van dienst te kunnen zijn. Vriendelijke groet, Roy Schijvens
SkyCraft Creations
hace 2 años - 5 (Experiencia positiva)
Staff are very professional and boat is very spacious
Respuesta de Club Canary Tours
Thank you so much for taking the time to share your comments with us. We greatly appreciate your kind words about the professionalism of our staff and your positive experience on our spacious ship. At Club Canary, we are committed to providing our guests with the highest level of service and ensuring that their time with us is enjoyable and memorable. It is encouraging to know that the professionalism of our team has contributed to your overall satisfaction. We pride ourselves on offering spacious and comfortable ships to enhance our guests' experience during their excursions. Your appreciation for the spaciousness of our boat is truly appreciated. We look forward to welcoming you back to Club Canary in the future and providing another outstanding experience. If you have any other comments or suggestions to help us improve, please feel free to share them with us. We thank you once again for choosing Club Canary for your recent adventure and look forward to seeing you on board again soon. Sincerely, Club Canary Team
Sherene Howard-Walker
hace 2 años - 5 (Experiencia positiva)
I had a great trek up Mount Teide that was kindly organised by Maria and lead by the fantastic guide Aurelio. I really enjoyed the whole day from start to finish. A massive thank-you to Aurelio for all of his help and support for getting to the top of Mount Teide. He was a great guide who was very friendly and kind, and his continual patience and guidance got me to the peak. Thanks once again!
Respuesta de Club Canary Tours
Dear Sherene, Thank you for taking the time to share your positive experience with Maria. We're thrilled to hear that she provided excellent assistance and showed patience while helping you plan your hiking trip up Mount Teide. We're glad that you appreciated her help. Make the most of your hiking trip. Kind regards, The Club Canary Team
me trigg
hace 2 años - 5 (Experiencia positiva)
Very help and polite😊 Great service highly recommended
Respuesta de Club Canary Tours
Thank you so much for your kind words! 😊 We really appreciate your feedback and are glad to hear that you had a great experience with Club Canary. Providing helpful and courteous service is our top priority and we are thrilled to have been able to help you with your needs . If you need assistance in the future or have any other questions, please do not hesitate to contact us. We look forward to serving you again and thank you for recommending us! Club Canary Team
Claudio Varotto
hace 2 años - 5 (Experiencia positiva)
Simpatia e disponibilità di Dora. Rapida nel rispondere a qualsiasi esigenza. Grazie!
Respuesta de Club Canary Tours
Grazie per aver dedicato del tempo a condividere la vostra esperienza positiva con noi. Siamo lieti di sapere che Dora è stata in grado di assistervi in modo efficiente ed efficace con la vostra prenotazione, fornendo tutte le informazioni necessarie . La sua raccomandazione è molto apprezzata e siamo entusiasti di sapere che ha avuto una piacevole esperienza con noi. Se avete altri programmi di viaggio o richieste di informazioni, non esitate a contattarci. Siamo qui per rendere la vostra esperienza a Tenerife il più memorabile possibile. Cordiali saluti, The Club Canary Team
Yati Perez
hace 2 años - 5 (Experiencia positiva)
En todo momento me he sentido asesorada por todos los agentes q componen Club Canary sobre todo por Dora...Gracias a tod#s
Respuesta de Club Canary Tours
Dear Yati, We sincerely appreciate your kind words and are delighted to hear about your positive experience with Dora and the other agents!! Our team takes great pride in providing excellent customer service. Should you have any further questions or require assistance with anything else, please don't hesitate to reach out. Once again, thank you for your feedback, and we look forward to serving you again in the future. Kind regards, The Club Canary Team
Matej Demčák
hace 2 años - 5 (Experiencia positiva)
Club canary gave us an amazing experience and I want to say thanks to Sara. She gave me the right instructions and helped me with all my problems with order 😆.
Respuesta de Club Canary Tours
Dear Matej, Thank you for your kind words and for choosing Club Canary for your experience! We're delighted to hear that Sara provided you with excellent service and resolved your order issues. We'll make sure to pass your appreciation along to her. If you have any more questions or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back for another amazing experience! 😄🌴 Warm Regards, The Club Canary team
Dewi Salisbury
hace 2 años - 5 (Experiencia positiva)
Sara was ssssoooo helpful, many thanks 👍👍
Respuesta de Club Canary Tours
Thank you so much for your positive feedback! We're thrilled to hear that Sara was able to provide you with the assistance you needed. If you ever have any more questions or need further assistance in the future, don't hesitate to reach out. We appreciate your support! 👍👍 We look forward to welcoming you back to Club Canary for another super excursion! Warm regards, The Club Canary team
Ludmila
hace 2 años - 5 (Experiencia positiva)
Everything was great! Many thanks to Dora!
Respuesta de Club Canary Tours
Dear Ludmila, Thank you so much for taking the time to share your feedback with us. We're thrilled to hear that you had a great experience with Club Canary! It's wonderful to know that Dora played a significant role in making your trip enjoyable. We will make sure to pass along your kind words and appreciation to her. Our team takes pride in providing exceptional service, and your feedback serves as a great motivation for us to continue delivering memorable experiences to our guests. We look forward to welcoming you back to Club Canary for another fantastic getaway in the future. Warm regards, The Club Canary Team
Renaud Ferreira
hace 2 años - 5 (Experiencia positiva)
Parfait, Sara a su répondre à toutes nos attentes et aussi faire bénéficier de réduction ! Je recommande !
Respuesta de Club Canary Tours
Cher Renaud, Nous sommes ravis de lire votre commentaire positif et nous tenons à vous remercier d'avoir choisi Club Canary pour vos excursions. Nous sommes ravis d'apprendre que Sara a su répondre à toutes vos attentes et vous faire bénéficier de réductions. Chez Club Canary, nous nous efforçons toujours de fournir un service exceptionnel et de rendre l'expérience de nos clients inoubliable. Votre recommandation nous encourage à continuer dans cette voie et à offrir des vacances parfaites à nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau chez Club Canary pour de nouvelles aventures sous le soleil des Canaries. Cordialement, L'équipe de Club Canary
Helen Nikolaychik
hace 2 años - 5 (Experiencia positiva)
Спасибо Дора, быстро и вежливо мне со всем помогла 🙏
Respuesta de Club Canary Tours
Dear Helen, We sincerely appreciate your kind words and are delighted to hear about your positive experience with Dora here at Club Canary. It's wonderful to know that Dora was able to assist you promptly and with politeness. Our team takes great pride in providing excellent customer service, and we are committed to ensuring that your experience with us is both enjoyable and hassle-free. Should you have any further questions or require assistance with anything else, please don't hesitate to reach out. Once again, thank you for your feedback, and we look forward to serving you again in the future. Kind regards, The Club Canary Team
Sophie LUISETTI
hace 2 años - 5 (Experiencia positiva)
J’ai eu Elliot du service client pour programmer ma réservation de quad, il est super ! Très réactif, très gentil, rien à redire ! C’était parfait, la communication super fluide, j’ai hâte de pouvoir faire mon excursion en quad ! Je suis sure que l’équipe est autant top qu’Elliot !
Respuesta de Club Canary Tours
Nous sommes ravis de lire votre commentaire positif sur votre expérience avec Elliot de notre service client chez Club Canary ! Nous sommes heureux que vous ayez trouvé Elliot super, réactif et très gentil. Nous nous efforçons toujours de fournir un service de qualité exceptionnelle, et c'est un plaisir de savoir que vous avez apprécié la communication fluide lors de la réservation de votre excursion en quad. L'équipe ici à Club Canary travaille dur pour s'assurer que nos clients passent un séjour mémorable, et nous sommes certains que votre excursion en quad sera tout aussi formidable que votre interaction avec Elliot. Nous sommes impatients de vous accueillir et de vous offrir une expérience exceptionnelle N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. Merci encore pour votre aimable avis, et à bientôt chez Club Canary ! Cordialement, L'équipe de Club Canary
Joshua Strugnell
hace 2 años - 5 (Experiencia positiva)
Dora was really helpful with my booking for a private boat trip, she explained everything I needed to know and got it sorted for me very quickly. Would definitely recommend.
Respuesta de Club Canary Tours
Dear Joshua, Thank you for taking the time to share your positive experience with us. We're delighted to hear that Dora was able to assist you efficiently and effectively with your booking for a private boat trip, providing all the necessary information and ensuring a swift resolution. Your recommendation is greatly appreciated, and we're thrilled to know that you had a pleasant experience with us. Should you have any more travel plans or inquiries, please feel free to reach out. We're here to make your Tenerife experience as memorable as possible. Best regards, The Club Canary Team
Laila Wahlen
hace 2 años - 5 (Experiencia positiva)
Great customer service, Dora helped me out tremendously letting me book the horse ride last minute! Recommend their service!
Respuesta de Club Canary Tours
Dear Laila, Thank you for taking the time to share your feedback. We're thrilled to hear that you had a positive experience with our customer service, and we're delighted that Dora was able to assist you in booking a last-minute horse ride. Your recommendation means a lot to us, and we truly appreciate your support. Should you have any more travel plans or questions in the future, please don't hesitate to reach out. We're here to make your experiences in Tenerife as enjoyable and hassle-free as possible. Best regards, The Club Canary Team
Filippo
hace 2 años - 5 (Experiencia positiva)
Agenzia davvero super con una vasta scelta di escursioni molto interessanti. Sara, che ci ha sempre consigliato il meglio, è stata super gentile e sempre disponibile ad ogni nostra richiesta. Assolutamente da consigliare
Respuesta de Club Canary Tours
Dear Filippo, Thank you so much for your kind words and for choosing Club Canary for your excursion needs. We're delighted to hear that you found our agency to be excellent with a diverse range of exciting excursions. Sara is indeed a valuable member of our team, and we're thrilled to hear that she provided you with exceptional service, offering the best advice and being readily available to assist with all your requests. Your recommendation means a lot to us, and we look forward to the opportunity to serve you again in the future. Best regards, The Club Canary Team
Achim Hager
hace 2 años - 5 (Experiencia positiva)
Have booked the trip to the submarine and the Loro Park at Teneriffa! With the very very great and perfect help from the agents Dora (eng) and Samira (ger) everything was much more than perfect! Everything went very perfect. Thank you very much Club Canary, Samira and Dora for everything!!! I recommend to everyone to User the Chat help or WhatsApp if YouTube have and questions to Club Canary!!
Respuesta de Club Canary Tours
Dear Achim, We are thrilled to hear about your fantastic experience booking the submarine trip and visiting Loro Park in Tenerife with the exceptional assistance of our agents Dora and Samira. It's wonderful to know that everything went perfectly during your experience. Thank you very much for your kind words and for choosing Club Canary. We appreciate your recommendation to use our Live chat or WhatsApp for any inquiries. Your satisfaction is our utmost priority, and we look forward to welcoming you to Tenerife for more unforgettable adventures. Best regards, The Club Canary Team
Ines
hace 2 años - 5 (Experiencia positiva)
J'ai utilisé la fonctionnalité de discussion par Messenger pour réserver mes expériences a Ténérife et Dora a été super. Elle était a l'écoute et très arrangeante. Je la recommande vivement !
Respuesta de Club Canary Tours
Chère Inès, Nous sommes ravis que votre réservation avec Dora via notre live chat ait été excellente. Nous vous remercions pour votre chaleureuse recommandation ! Nous nous réjouissons de vous accueillir à Tenerife pour des expériences inoubliables. Bien à vous, L'équipe de Club Canary
Nina Schmidt
hace 2 años - 5 (Experiencia positiva)
Ein super Ausflug, wir haben viele Grindelwale gesehen und die Crew war sehr zuvorkommend, gerne wieder!
Respuesta de Club Canary Tours
Thank you for taking the time to share your wonderful experience with us! We're absolutely delighted that you enjoyed your trip and had the opportunity to observe the magnificent pilot whales. Our dedicated crew strives to provide top-notch service and create memorable moments for our guests. We can't wait to have you back on another adventure with Club Canary! See you soon!
Keith Rickards
hace 2 años - 5 (Experiencia positiva)
Having booked a Star gazing trip to Tenerife, I messages with my confirmation as requested on their email and Dora, the wonderful member of Club Canary staff, informed me that the trip was at the other side of the Island. I never realised.. what a mistake. Thankfully I did message as Dora was a life saver and happily changed the Star Gazing trip to one near me. I also wanted to go Whale watching and Dora knew where I was staying on the Island, found a local pick up (My hotel!) and arranged everything. I had even paid a deposit to the wrong star gazing which was no problem to resolve. Over the space of about half an hour. Dora sorted my issue out. Booked my trips, supplied me with the details and re assured me of what, where, when and how much, It was like having my own concierge. If you struggle… Ask for DORA! Amazing experience and hugely thankful.
Respuesta de Club Canary Tours
Thank you so much for giving us a fabulous five-star rating! It sounds like you had an adventure with your travel plans, but it's good to know that Dora from Club Canary went above and beyond to make sure everything went smoothly! Your experience highlights the importance of clear communication and responsive customer service. It is wonderful that Dora was not only able to resolve the problem quickly, but also went out of her way to arrange a comfortable whale watching experience for you. Please do not hesitate to contact us when you would like to take another trip with us. Thank you again for your outstanding review. We look forward to hosting you again and continuing to create magical moments together! Sincerely, The Club Canary Team
Aleisha Fraser
hace 2 años - 5 (Experiencia positiva)
Dora was absolutely lovely , would 100% recommend x
Respuesta de Club Canary Tours
Dear Aleisha, Thank you very much for your feedback. We hope to see you soon. Kind regards.
Costi Rosu
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you so much for giving us a fabulous five-star rating! We are absolutely thrilled to hear that you had an incredible experience with Club Canary. It is truly a pleasure to know that you enjoyed your Canary vacation and that our efforts to provide top-notch service and unforgettable experiences did not go unnoticed. Your feedback fuels our passion to continue to provide exceptional experiences. We are delighted that our accommodations, activities and services have exceeded your expectations. Know that our doors are always open, ready to welcome you back for another unforgettable vacation. Please do not hesitate to contact us when you would like to take another trip with us. Thank you again for your outstanding review. We look forward to hosting you again and continuing to create magical moments together! Sincerely, The Club Canary Team
Ágnes Polgár
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Agnes, Thank you for your feedback and the 5-star review! We're thrilled to know you had a positive experience with us at Club Canary. Your satisfaction is our goal, and we're here to make your future trips just as enjoyable. If you have any more adventures planned, feel free to contact us. Best regards, The Club Canary Team
Celia Lorenzo Ramos
hace 2 años - 1 (Experiencia negativa)
Respuesta de Club Canary Tours
Estimada Celia Lorenzo Ramos, No pudimos encontrar una reserva con tu nombre en Club Canary. ¿Quizás hubo una confusión? 😊 Si aún no has experimentado nuestro servicio, te invitamos a hacerlo. Estamos seguros de que podemos mostrarte por qué somos una experiencia de 5 estrellas. Esperando impresionarte, Equipo Club Canary
Gregor Foy
hace 2 años - 5 (Experiencia positiva)
Dora was a great help when we booked our boat trip. The one we initially booked was actually unavailable but she put us onto another one before we go home
Respuesta de Club Canary Tours
Dear Gregor Foy, Thank you for taking the time to share your experience with us. We're delighted to hear that Dora was able to assist you during your boat trip booking and ensure you had a memorable experience. We apologize for the initial unavailability of the boat trip you had originally booked, but we're pleased to hear that Dora promptly found an alternative option that suited your preferences. At Club Canary, our priority is to provide our guests with the best possible service and make sure you have a fantastic time during your stay. We hope you enjoyed the alternative boat trip and that it added a special touch to your vacation. We look forward to welcoming you back to Club Canary in the future for more unforgettable experiences. Warm regards, The Club Canary Team
Leah Devlin
hace 2 años - 5 (Experiencia positiva)
Dora was a great help at finding tickets for Siam park and also helped find a great deal for jet skis to suit us best!
Respuesta de Club Canary Tours
Dear Leah Devlin, We sincerely appreciate your feedback and are thrilled to hear about your positive experience with Dora at Club Canary. It's wonderful to know that she was able to assist you in finding tickets for Siam Park and also helped you secure a fantastic deal on jet skis that perfectly suited your preferences. At Club Canary, we take pride in our dedicated team members like Dora, who go the extra mile to ensure our guests have a memorable and enjoyable experience during their stay. We're delighted that you had a great time and that Dora's assistance added value to your trip. We look forward to serving you again and helping you create even more wonderful memories in the Canary Islands. Warm regards, The Club Canary Team
Hanzli Zoltan
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Hanzli, Thank you for your feedback and the 5-star review! We're thrilled to know you had a positive experience with us at Club Canary. Your satisfaction is our goal, and we're here to make your future trips just as enjoyable. If you have any more adventures planned, feel free to contact us. Best regards, The Club Canary Team
Marleen Verkerk
hace 2 años - 4 (Experiencia positiva)
De boot die wij hadden geboekt, was niet meer beschikbaar. We werden toen heel vriendelijk geholpen door Sara. Ze is voor ons opzoek gegaan naar een andere boot en heeft deze voor ons gereserveerd Top service!
Respuesta de Club Canary Tours
Dear Marleen, Thank you very much for your review. We're glad Sara could assist you in finding an alternative boat and making the reservation. Your positive feedback means a lot to us. We're here to ensure your experience is smooth and enjoyable. We look forward to helping you the next time you come to the Canary Islands. Best regards, The Club Canary Team
Antony Keys
hace 2 años - 5 (Experiencia positiva)
Booked various trips through Club Canary & recieved excellent service. Even when we had a problem with one of the trips which was outside of their control, Dora resolved the issues quickly & efficiently. Would book trips again with Club Canaru
Respuesta de Club Canary Tours
Dear Antony, We truly appreciate your wonderful feedback about your experiences with Club Canary! It's fantastic to know that our services have met your expectations. We understand that unforeseen issues can sometimes arise, but we're delighted that Dora was able to swiftly and effectively resolve the situation for you. Your satisfaction is our priority, and we're honored that you would choose us again for your travel needs. Looking forward to serving you again. Best regards, The Club Canary Team
Niccolò Fontana
hace 2 años - 5 (Experiencia positiva)
Sara è stata disponibile, gentile e celere nel risolverci un problema, proponendoci subito un’attività stupenda. Consigliati!
Respuesta de Club Canary Tours
Dear Niccolò, Thank you for your review! We're thrilled to hear that Sara's assistance was helpful and quick in resolving any issues you had. We're delighted you enjoyed the activity she recommended. Looking forward to welcoming you back at Club Canary for more fantastic experiences! Best regards, The Club Canary Team
riccardobirraio birraio top
hace 2 años - 5 (Experiencia positiva)
Stavo avendo un problema con il pagamento nel sito. Dora mi ha contattato tramite whatsapp di sua iniziativa. Io pensavo che era un tentativo ti scam ma poi mi sono fidato perché sapeva tutti i dati che avevo inserito nel sito internet durante la il tentativo di prenotazione. Mi ha dato un link dove ho potuto pagare con paypal, mi ha trovato un altro slot libero perché nei 20inuti che è successo tutto , l'esperienza che volevo fare è andata sold out. E poi ho seguito le istruzioni che erano nella mail di conferma i fine. Tutto liscio tutto ok. Spero solo che adesso il primo pagamento che ho fatto che è 'pending' nel giro di 5 giorni lavorativi si annulla.
Respuesta de Club Canary Tours
Dear Riccardo, Thank you for sharing your experience. We're glad Dora could assist you promptly via WhatsApp. Your trust in us is valued. It's great to hear she helped you secure a new slot and provided a payment link. We're here to ensure your experience goes smoothly. If you have any concerns about the pending payment, please let us know. We're here to help. Enjoy your upcoming adventure with us at Club Canary! Best regards, The Club Canary Team
Marvin B
hace 2 años - 5 (Experiencia positiva)
Der Buchungsprozess war absolut komfortabel und die kurzfristige Anfrage zu einem Angeltrip, der nur ca 3Stunden später startet, wurde möglich gemacht. Thanks Dora for the Service! Drückt mir die Daumen, dass ich nen Tuna oder Marlin fange :D
Respuesta de Club Canary Tours
Dear Marvin, We're thrilled to have been able to make your last-minute fishing trip possible, and we appreciate your kind words about our booking process! Dora is indeed amazing. We've got our fingers crossed for your tuna or marlin catch – it's going to be an amazing adventure! If there's anything else we can do for you, just let us know. Enjoy the fishing trip! 🎣🌊🐟 Best regards, The Club Canary Team
Katarzyna Prokopczyk
hace 2 años - 5 (Experiencia positiva)
Dora was very helpful, answered my questions very quickly. I call it professional Customer Service. Thank you, Dora!
Respuesta de Club Canary Tours
Dear Katarzyna, We're thrilled to hear that Dora provided you with excellent customer service! Thank you for recognizing her efforts. If you need any more assistance or are planning another getaway, feel free to contact us. Best regards, The Club Canary Team
Johan
hace 2 años - 5 (Experiencia positiva)
Goed en snel geholpen door Dora, Topwerk groetjes, johan en ann
Respuesta de Club Canary Tours
Dear Johan and Ann, Thank you so much for your kind words and positive feedback! We're delighted you had a great experience with Dora at Club Canary! Your satisfaction is our priority. Whenever you're ready for your next travel experience, we're here to help. Best regards, The Club Canary Team
Sebastiano Romano
hace 2 años - 5 (Experiencia positiva)
Abbiamo fatto sia il giro in barca vela che il parapendio!!! Wonderful!!! Ho avuto la possibilità di salvare una tartaruga impigliata in un sacco... Che dire porteremo nel cuore questa esperienza
Respuesta de Club Canary Tours
Dear Sebastiano, Thank you so much for your 5-star review! We are delighted that you had such a positive experience with Club Canary. Your feedback means a lot to us, and we're thrilled that we could meet your expectations. Once again, thank you for choosing Club Canary. We look forward to welcoming you back for more fantastic adventures! Kind regards, The Club Canary Team
Rachel Cowell
hace 2 años - 5 (Experiencia positiva)
Dora had been more than helpful and made it a lot easier to book what I needed. I will be booking again using this service and speaking with Dora I will be recommending her to family when they travel here to :)
Respuesta de Club Canary Tours
Dear Rachel, We truly appreciate your kind words and are thrilled to hear that Dora provided exceptional assistance in helping you book your travel needs. It's wonderful to know that she made the process easier for you and left a positive impression. We're grateful for your trust in our service and for considering booking with us again. Your recommendation to your family means a lot, and we'll make sure to extend the same level of care and support to them when they travel here. Looking forward to serving you again soon! Best regards, The Club Canary Team
Matyáš Hanuš
hace 2 años - 5 (Experiencia positiva)
Chci moc poděkovat Elliotovi za pomoc při vracení peněz a za skvělou domluvu a rychlost, se vším pomohl, vše zařídil a to i v pozdějších hodinách.
Respuesta de Club Canary Tours
Dear Matyáš, Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that Elliot provided excellent assistance with the refund process, going above and beyond to ensure everything was arranged smoothly, even during later hours. Your satisfaction is our priority, and it's fantastic to know that Elliot's dedication and efficiency made a positive impact. We're grateful for your appreciation of our team's efforts. If there's anything else we can assist you with or if you have future travel plans, please don't hesitate to contact us. We're here to make your experience with Club Canary exceptional every step of the way. Best regards, The Club Canary Team
Sarah Wright
hace 2 años - 5 (Experiencia positiva)
Dora was an excellent and helpful agent who helped us when our trip got cancelled due to unforseen and unknowable circumstances! Dora also provided excellent restaurant recommendations when we confirmed the trip initially, we tried one of them out and it was excellent!!!
Respuesta de Club Canary Tours
Dear Sarah, Thank you for taking the time to share your experience, and we appreciate your kind words about Dora, our dedicated agent at Club Canary. We understand that sometimes unforeseen circumstances can disrupt travel plans, and we're pleased to hear that Dora was able to assist you when your trip had to be canceled. Our team always strives to provide the best possible solutions and support in such situations. We're also delighted that you enjoyed the restaurant recommendations provided by Dora when you confirmed your trip. Exploring local cuisine can be a delightful part of the travel experience, and we're thrilled to hear that the restaurant exceeded your expectations. If you ever decide to visit the Canary Islands again or require further assistance, please don't hesitate to reach out. We're here to make your future trips as enjoyable and hassle-free as possible. Warm regards, The Club Canary Team
Cristina Méndez
hace 2 años - 5 (Experiencia positiva)
Reservé una excursión para ir con mi hijo pero debido a un problema en la web, ya no había plazas. No obstante, la persona que me atendió fue muy amable, estuvo buscando alternativas durante toda la mañana pero ninguna nos cuadraba bien y me hicieron la devolución. Agradezco mucho el interés y el trato así como el trabajo que hizo toda la mañana buscando alternativas, así que la próxima vez que vuelva, reservaré la excursión con ellos, sin duda.
Respuesta de Club Canary Tours
Dear Cristina, We're sorry for the inconvenience with the excursion booking, and we appreciate your understanding. Thank you for acknowledging our team's efforts to find alternatives and for the positive feedback. We're committed to ensuring your future experiences with us are excellent. We look forward to welcoming you and your son back to Club Canary for an unforgettable adventure. Best regards, The Club Canary Team
T_T T_T
hace 2 años - 5 (Experiencia positiva)
Very pleasant customer service! I have wanted to book couple of special trips to enjoy with my husband this summer! After some research I came upon Canary club, and honestly had a wonderful experience. The ability of organising your whole trip through one company felt great and straightforward. The agent that attended me was a lovely woman with good level of English. She understood my wishes for the trip and made recommendations. Whole call was quite fast and the fact that I don’t have to worry about booking things by myself are making this whole process much more enjoyable! Thank you Canary Club for great vacation!
Respuesta de Club Canary Tours
Thank you so much for your kind words and for choosing Club Canary! We're thrilled to hear that you had a wonderful experience with our services. Our goal is to make your vacation planning as seamless and enjoyable as possible, so it's fantastic to know that you found our all-in-one approach convenient and straightforward. We're glad that our agent was able to understand your wishes and provide valuable recommendations. It's important to us that we tailor each trip to meet our customers' preferences and create unforgettable memories. We'll be sure to pass along your compliments to the lovely woman who assisted you. At Club Canary, we take pride in taking the hassle out of booking, ensuring that you can relax and fully enjoy your vacation without worrying about the details. Your satisfaction means the world to us, and we're delighted that you had a great vacation with us. Best regards, The Club Canary Team
Elena T.
hace 2 años - 5 (Experiencia positiva)
Восхитительный сервис, очень рекомендую. Мы с моим молодым человеком очень долго хотели попробовать покататься на гидроциклах. Когда мы позвонили в клуб Канари, приятная девушка агент, нам посоветовала программу “Jetski safari”. Забронировали мы всё довольно быстро с приятными ценами и предложениями по дополнительным услугам. Общаться было просто и в этого мы забронировали путешествие которое так давно хотели! Thank you Canary Club for wonderful experience !
Respuesta de Club Canary Tours
Dear Elena, Thank you for sharing your incredible experience regarding our jet ski safari ! We're thrilled to hear that you and your boyfriend had a fantastic time and that our agent provided helpful guidance in choosing the perfect adventure. We're delighted that you found our prices and offers appealing and that the booking process was smooth and quick. Your excitement about the trip you've been wanting for a long time truly warms our hearts. Creating memorable experiences is what we're all about, and we're grateful for the opportunity to be a part of your adventure. We hope to have the pleasure of serving you both again in the future for more exciting journeys. Best regards, The Club Canary Team
Mitkolz
hace 2 años - 5 (Experiencia positiva)
Поръчахме “stargazing tour Teide” с жена ми чрез тази организация. Агента които ни беше препоръчан от приятели беше изключително любезен и целият процес беше много бърз. Самият тур беше добре организиран и гледката от вулканът беше невероятна. 10/10 на всеки го препоръчвам.
Respuesta de Club Canary Tours
Dear Mitkolz, Thank you for sharing your fantastic experience about our stargazing tour! We're delighted that you and your wife had such a memorable time. It's wonderful to hear that our agent provided exceptional service and made the booking process smooth for you. We're thrilled that you found the tour well-organized. We appreciate your 10/10 recommendation – it means a lot to us. We look forward to serving you again in the future and creating more unforgettable moments. Best regards, The Club Canary Team
Romain Tisserand
hace 2 años - 5 (Experiencia positiva)
Une superbe expérience avec Elliot notre interlocuteur pour nous trouver une excursion de dernière minute pour le teide + télépherique. Disponible même dans son jour de congé 😉, très bien expliqué et réactif. Et un grand merci à la compagnie ATLANTICO, Fernando le guide trilingue super génial 👌. Allez y les yeux fermé..
Respuesta de Club Canary Tours
Cher Romain, Nous sommes ravis d'apprendre que votre expérience avec Elliot de notre équipe se soit bien déroulée ! Nous sommes fiers de pouvoir répondre à vos besoins, même en dernière minute. La disponibilité d'Elliot, même pendant son jour de congé, est une preuve de notre engagement envers nos clients. Vos commentaires positifs sont très appréciés. Nous vous remercions d'avoir choisi Club Canary et nous espérons que vous avez passé un moment mémorable lors de votre excursion au Teide. N'hésitez pas à revenir vers nous pour d'autres aventures passionnantes lors de votre prochain séjour. Cordialement, L'équipe de Club Canary
My Goal Training
hace 2 años - 5 (Experiencia positiva)
Super expérience avec le Club Canary! Après avoir visité deux fois Tenerife, j’ai eu la chance d’être prise en charge par Dora qui nous a concocté un programme sur mesure de A à Z! Via leur différents partenaires, j’ai vécu une expérience unique en son genre en allant surfant sur l’ile! Merci à vous pour votre professionnalisme 🙌🏼✨
Respuesta de Club Canary Tours
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with Club Canary and that Dora took great care of you during your visit to Tenerife. Our goal is to provide our clients with tailor-made programs that create unforgettable memories, and it's fantastic to know that we succeeded in doing just that for you. Thank you again for choosing Club Canary. We look forward to welcoming you back for more amazing adventures in the future. Best regards, The Club Canary Team
Emanuela Visconti
hace 2 años - 5 (Experiencia positiva)
The Teide tour was simply wonderful! Booking was a breeze, thanks to Dora and Maria. Couldn't have asked for a better experience.
Respuesta de Club Canary Tours
Dear Emanuela, We're absolutely delighted to hear that you had such a wonderful experience on the Teide tour! Thank you for choosing Club Canary, and we're thrilled that Dora and Maria were able to make the booking process a breeze for you. Teide is truly a remarkable destination, and we're thrilled that you enjoyed every moment of the tour. If there's anything else we can assist you with or if you're considering another fantastic adventure with us, please don't hesitate to get in touch. Our team is always here to create memorable experiences for our valued customers. Looking forward to serving you again in the future! Best regards, The Club Canary Team
Emilia Polverino
hace 2 años - 5 (Experiencia positiva)
Ho prenotato il tour in buggy per esplorare il sud di Tenerife ed stato fantastico! Ho contattato la pagina Club Canary per chiedere informazione riguardo le disponibilitá e se fosse stato possibile il servizo transfer e Dora mi ha delucidato su tutto, prenotare è stato un gioco da ragazzi. Un'esperienza davvero di alto livello - non avremmo potuto chiedere di meglio. Grazie Club Canary!
Respuesta de Club Canary Tours
Dear Emilia, Thank you so much for your wonderful review! We're absolutely delighted to hear that you had an amazing experience on the buggy tour in the south of Tenerife. It's fantastic that Dora provided you with all the information you needed and made the booking process seamless. Thank you once again for choosing Club Canary, and we look forward to helping you create more fantastic memories in the future! Best regards, The Club Canary Team
Job Klouwer
hace 2 años - 5 (Experiencia positiva)
great customer service regarding my questions and help with the right information, thanks Samira!
Respuesta de Club Canary Tours
Dear Job Klouwer, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our customer service, especially with Samira. Providing the right information and helping with your questions is a priority for us, and we're glad we could assist you. Once again, thank you for choosing Club Canary. We look forward to helping you with your future adventures! Best regards, The Club Canary Team
Camille
hace 2 años - 1 (Experiencia negativa)
ESCROS! Nous avons voulu partir faire un tour de quad entre amis pour nos seules vacances de l’année, le jour J arrive et on nous spécifie que nous ne ferons pas de quad autour du Tiède mais sur le bord de mer à cause de la situation météorologique (Le sable du Sahara qui nous rendait le trajet désagréable, 53 degrés et possible malaise et brûlure au premier degrés comme nous a spécifié une des employées) Étant donné que nous avions payés nous ne voulions pas faire le bord de mer mais le Teide donc nous avons demandé un remboursement à notre plus grand regret. Après des heures de discussions entre le Responsable du quad mais également avec une employée du Canary Club (Dora) pour trouver des solutions, on nous a seulement proposé une autre activité que nous avions déjà faite et malheureusement on devait partir le lendemain. Du mépris, de la nonchalance, de l’arrogance mis à part nous dire « désolé ce n’est pas de notre faute » on nous a escroqué 180€ alors que nous avons pas utilisé de quads, d’essence et ni personnels. 180€ dans le vent, un budget vacance qui tombe à l’eau. Ne faites pas confiance que part des images et encore moins aux belles paroles.
Respuesta de Club Canary Tours
Oh, what a delightful turn of events! We're so thrilled that our quad tour got transformed into a scorching Sahara-themed seafront adventure! Who wouldn't want to experience potential first-degree burns and a taste of the desert during their vacation? It's all about those unexpected surprises, right? And let us not forget to give a standing ovation to our beloved Canary Club employee, Dora, with her impressive 90+ positive reviews. She's our top seller for a reason, and she's just amazing at offering activities you've already done. Talk about reliving the excitement! We understand that you wanted the Teide, but why settle for that when you can have a beachside desert expedition, right? It's all part of the charm, the contempt, nonchalance, and arrogance you mentioned – truly unforgettable. And as for the refund, well, who needs those pesky 180€ anyway? They were just meant to be set free like a majestic bird soaring in the wind, a generous contribution to our vacation fund. Don't worry, we've got plenty of fine words and images to share. Trust us, you won't find an experience quite like this anywhere else! 😉 Kind regards, Club Canary.
Rob Whibley
hace 2 años - 5 (Experiencia positiva)
I hired the Seaduction private boat for 3 hours. Has to be one of the best things I've done in my life. Club Canary were really good with communication, Dora answerd my questions via WhatsApp very quickly, and she recommended some other trips worth trying.
Respuesta de Club Canary Tours
Dear Rob, Thank you for sharing your incredible experience with us, and we're delighted to hear that your private boat trip aboard Seaduction was one of the best things you've ever done in your life! At Club Canary, we take pride in providing excellent communication and service to our guests. We're thrilled that Dora was able to assist you promptly through WhatsApp and that her recommendations for other trips were helpful. Our goal is to make your experience with us as seamless and enjoyable as possible, and it's wonderful to know that we succeeded in achieving that. Exploring the beauty of the Canary Islands from the sea is indeed a remarkable experience, and we're thrilled that you had such a memorable time. If you ever decide to explore more adventures in the Canary Islands or have any further questions, please feel free to reach out. We'd be delighted to assist you again. Warm regards, The Club Canary Team
Jürgen Heidl
hace 2 años - 5 (Experiencia positiva)
Dora is an amazing agent - send a big Thanks to her!!! The whale watching tour was one, if not THE highlight of our vacation! She makes the booking easy with her support! <3
Respuesta de Club Canary Tours
Dear Jürgen, Thank you for your incredible review! We're thrilled to hear that you had such a fantastic experience, especially with Dora's assistance. We're lucky to have her on our team. We're delighted that the whale watching tour was a highlight of your vacation. It's truly an amazing experience, and we're glad we could be a part of making it memorable for you. We'll definitely pass on your kind words to Dora. Thank you for choosing Club Canary, and we can't wait to help you create more wonderful memories in the future! Best regards, The Club Canary Team
Amane Rojo
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Amane, Thank you so much for taking the time to leave us a fantastic 5-star review! We're absolutely thrilled to hear that you had a wonderful experience with Club Canary. Your positive feedback means a lot to us, and it's our goal to consistently provide exceptional service. Once again, thank you for choosing Club Canary. We're looking forward to creating more amazing memories with you on your future adventures! Best regards, The Club Canary Team
Jana Dauven
hace 2 años - 5 (Experiencia positiva)
I made an mistake in the booking and Maria was really helpful and fixed it immediately. Very much appreciated!
Respuesta de Club Canary Tours
Dear Jana, Thank you for sharing your experience. We're delighted to hear that Maria was able to quickly resolve the booking issue for you. Our team takes great pride in providing excellent customer service, and we're thrilled that we could assist you promptly. If you need further assistance in the future, please don't hesitate to reach out. We're here to make sure your journeys with Club Canary are smooth and enjoyable. Thank you for choosing Club Canary, and we look forward to serving you again. Best regards, The Club Canary Team
Ruxandra Ioana Stratulat
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Ruxandra, Thank you so much for your 5-star review! We're thrilled that you had such a positive experience with Club Canary. Your satisfaction is our ultimate goal, and we're delighted to know that we were able to meet your expectations. If you ever have more travel plans or if there's anything else we can do for you, please don't hesitate to contact us. We're here to make your future experiences with us just as exceptional. Best regards, The Club Canary Team
sofie
hace 2 años - 5 (Experiencia positiva)
Good service from Dora!
Respuesta de Club Canary Tours
Dear Sofie, Thank you for your review! We're glad to hear that you had a positive experience with our service, particularly from Dora. We strive to provide top-notch service to all our guests. If you have any more travel plans or if there's anything else we can assist you with, please feel free to contact us. We're here to make your future experiences with Club Canary just as enjoyable. Best regards, The Club Canary Team
Lucio M.
hace 2 años - 5 (Experiencia positiva)
Booked a bus transfer to Loro Parque as got the park tickets straight from Loro website and didn’t realised is 67KM from our hotel. Easy to book, Thanks to Samira for excellent customer service.
Respuesta de Club Canary Tours
Dear Lucio, Thank you for the positive feedback! We're delighted that Samira provided excellent customer service. If you have more travel plans, don't hesitate to contact us. We're here to make your experiences memorable. Warm regards, The Club Canary Team
Iris Tip - TipNzo
hace 2 años - 5 (Experiencia positiva)
Heel erg blij met Club Canary! Sara reageert snel en zorgt ervoor dat je verblijf op Tenerife geweldig is 👌🏽
Respuesta de Club Canary Tours
Dear Iris, Thank you so much for your review! We're thrilled to hear that you had a great experience with Sara and that she could enhance your stay in Tenerife. If you plan to visit again or explore other Canary Islands, we're here to ensure another fantastic journey. Warm regards, The Club Canary Team
Kellie Polden
hace 2 años - 5 (Experiencia positiva)
Dora was brilliant in helping us book our siam park tickets. also has the wonderful tiede excursion on offer. was so helpful and look forward to using them again in the future.
Respuesta de Club Canary Tours
Dear Kellie, Thank you so much for your kind words and for choosing us to assist you on your trip! We are thrilled to hear that Dora provided you with excellent assistance in booking your Siam Park tickets and that you also enjoyed the Teide excursion. It is wonderful to know that our offerings met your expectations and that you found our service helpful. We at Club Canary take pride in ensuring that every aspect of your travel experience is perfect and enjoyable. Dora and the rest of our team are dedicated to providing top-notch service and memorable experiences to all of our travelers. We are excited to serve you again in the future. If you have any questions or need assistance, please do not hesitate to contact us. Once again, thank you for your kind review . We look forward to assisting you on more unforgettable excursions! Club Canary team
Benedetta Blandini
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you so much for taking the time to share your 5-star experience with us at Club Canary! We are absolutely delighted to hear that you had such a great time on your recent trip. Our goal is to make sure that every traveler enjoys a perfect and unforgettable experience while exploring the beautiful Canary Islands. We are glad that you found our services, experience and advice valuable during your trip. Our Club Canary team is passionate about exceptional experiences, and we are thrilled that our efforts have helped make your trip memorable and enjoyable. If you have other travel plans or if there is anything else we can help you with, please do not hesitate to contact us. We are here to make your future adventures in the Canary Islands as amazing as the ones described in your review. Once again, thank you for choosing Club Canary and we look forward to assisting you with more exciting trips in the future!
David Linder
hace 2 años - 5 (Experiencia positiva)
Samira was very helpful and give me step by step instructions to make the booking very easy
Respuesta de Club Canary Tours
Dear David, Thank you for your kind review! We're glad to hear that Samira provided you with excellent service. We appreciate your feedback and look forward to assisting you in the future. Best regards, The Club Canary Team
Geert Vermoere
hace 2 años - 5 (Experiencia positiva)
Sara was very help full to find our way in ticket-order ! We feel comfortable that way.. Thank you !
Respuesta de Club Canary Tours
You're very welcome! I'm thrilled to hear that Sara was able to assist you effectively with your ticket order and help make your experience comfortable. Providing excellent customer service is our top priority, and it's great to know that Sara's assistance made a positive impact. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Have a wonderful day! Club Canary
Amanda Long
hace 2 años - 5 (Experiencia positiva)
Very quick and easy booking experience with Dora. She responded very quickly to our messages and answered all questions. She also provided details about other experiences that we were interested in. Great service and would highly recommend
Respuesta de Club Canary Tours
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that the booking process with Dora was great. Our team prides itself on providing quick and easy booking experiences, and it is wonderful to know that Dora was able to respond promptly to your messages and answer all of your questions. Her recommendation means a lot to us. If you ever need assistance again or have any other questions about our services, please do not hesitate to contact us. We are here to ensure you have the best experience possible. Thank you again for choosing us! Sara Club Canary
giovanni nob
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you Giovannni, for taking the time to leave a fantastic 5-star review of your recent experience at Club Canary! We are so pleased to hear that you had a memorable and enjoyable time with us. Our team of experienced agents, is dedicated to providing top-notch service and ensuring that our guests have an extraordinary vacation. We are thrilled to have contributed to your positive experience. If you are thinking of taking another trip to the Canary Islands or have any travel plans in mind, please do not hesitate to contact us. We are here to help you create another outstanding and unforgettable trip. Once again, thank you for choosing Club Canary and for your enthusiastic review. We look forward to having the pleasure of serving you again in the future. Sara
Ben Kernot
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you so much for giving us a 5-star review! We are absolutely delighted to hear about your great experience at Club Canary. It gives us great pleasure to know that you had a great time with us. Creating memorable and enjoyable experiences for our guests is our goal and we are thrilled to know that we were able to do so during your stay. Your positive feedback confirms our commitment to providing a high level of service. If you are considering another vacation or have any travel plans in mind, please do not hesitate to contact us. We are here to assist you in creating another unforgettable vacation when you are ready. Thank you once again for choosing Club Canary and for your wonderful review. We look forward to welcoming you again in the future. Sara
Jakob Stockinger
hace 2 años - 5 (Experiencia positiva)
The customer service, in my case Elliot, was super friendly, helpful and made me spare so much time. 10/10 would do again anytime.
Respuesta de Club Canary Tours
Dear Jakob , Thank you for sharing your positive experience with us! We are thrilled to hear that Elliot provided you with exceptional customer service and went out of our way to assist you. Our goal is always to make your experience pleasant and smooth and we are glad to know that we helped you save time. Your perfect score and kind words are greatly appreciated. Please don't hesitate to contact us for further information or concerns. Once again, thank you for choosing us and for your great feedback. We look forward to welcoming you back. Best regards, Sara
Nikki Page
hace 2 años - 5 (Experiencia positiva)
Great communication. Very helpful and quick.
Respuesta de Club Canary Tours
Dear Nikki, Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience with our communication and services. Providing efficient and helpful assistance to our guests is our priority, and we're glad we could meet your expectations. If you ever need anything else or if you're planning future travels, please don't hesitate to reach out. We're here to ensure your experiences with us remain consistently excellent. Thank you once again for your kind words and for choosing us for your needs. We look forward to being of service to you in the future. Sara Club Canary
Lívia Újvári
hace 2 años - 5 (Experiencia positiva)
I made very very good impressions with Sara. Very kind,helpful,and find me a perfekt solution for my programs. Today we have arrived i had many questions ,and Dora was so kind and answered it quickly. They are perfect❤️
Respuesta de Club Canary Tours
Dear Livia, Thank you for your review! We're glad to hear that Sara made a positive impression on you. We appreciate your kind words about her being kind, helpful, and finding the perfect solution for your programs. Your satisfaction is important to us, and we look forward to serving you again in the future. Kind regards, Dora.
Susanna Ciucci
hace 2 años - 5 (Experiencia positiva)
Dora è stata magnifica a trovarci subito tutte le attività che volevamo fare, nonostante l’alta stagione! Torneremo sicuro
Respuesta de Club Canary Tours
Siamo assolutamente felici di sapere della vostra esperienza positiva con Dora al Club Canary! È meraviglioso sapere che Dora è stata in grado di assistervi rapidamente nella pianificazione e nell'organizzazione di tutte le attività che desideravate, anche durante l'alta stagione. Offrire un servizio eccezionale e garantire ai nostri ospiti una vacanza memorabile è sempre la nostra massima priorità. Le sue gentili parole sono davvero apprezzate e siamo entusiasti di sapere che sta già pensando di tornare. Il team del Club Canary sarà lieto di accogliervi nuovamente e di assistervi nella creazione di un'altra fantastica e indimenticabile vacanza. Se avete altri progetti o idee per il vostro prossimo viaggio, non esitate a contattarci. Grazie per aver scelto il Club Canary e non vediamo l'ora di rivedervi presto!
Brian Houghton
hace 2 años - 5 (Experiencia positiva)
Sara was lovely, late on Sunday night helping me rearrange an over booked trip. Give her a pay rise
Respuesta de Club Canary Tours
Dear Brian, Thank you for your kind review! We're thrilled to hear that Sara provided quick and helpful service in confirming your booking. We appreciate your recommendation and look forward to making your trip with Club Canary unforgettable! Best regards, The Club Canary Team
Diane Mendes
hace 2 años - 5 (Experiencia positiva)
Je remercie particulièrement Samira pour sa rapidité et son professionnalisme. Elle m’a aidé à résoudre un problème très rapidement et parfaitement bien. Merci beaucoup, je recommande
Respuesta de Club Canary Tours
Thank you so much for taking the time to share your positive feedback! We are thrilled to hear about your experience with us and are delighted that Samira could assist you promptly and professionally. Customer satisfaction is our top priority, and it's heartwarming to know that Samira's swift and efficient support made a significant difference in resolving your issue. We will make sure to pass on your kind words to her and recognize her exceptional service. Your recommendation means the world to us, and we truly appreciate your trust in our team. Should you ever need assistance again in the future, please don't hesitate to reach out. We'll be more than happy to assist you. Thank you once again for choosing us!
Šimon Valenta
hace 2 años - 5 (Experiencia positiva)
Zarezervoval jsem si výlet na čtyřkolkách a bylo nutné napsat na jejich whatsapp číslo rezervace ať to potvrdí. Hned mi přišla odpověď od paní Marii a ještě mi odpověděla na další otázky ohledně ostrova paráda.
Respuesta de Club Canary Tours
Thank you for sharing your experience of booking a trip on four wheels with us. We are glad to hear that the booking process was convenient for you. Our goal is to make the booking process as easy as possible for our customers. Providing excellent customer service and assisting our customers with questions is of utmost importance to us. Our team members are well informed about the excursions and activities we offer, and we try to offer useful and insightful information to make your trip even more enjoyable. We hope your experience on all four wheels was as enjoyable and we look forward to welcoming you back for more adventures in the future. If you have any other questions or need assistance, please do not hesitate to contact us. We thank you for choosing us for your travel experience and look forward to serving you again soon.
Paul Challoner
hace 2 años - 5 (Experiencia positiva)
Dora & Samira we’re both extremely helpful and answered my questions swiftly.
Respuesta de Club Canary Tours
Dear Paul, Thank you for taking the time to leave us a review! We greatly appreciate your feedback. We're thrilled to hear that Dora provided you with excellent assistance and responded promptly to your questions. We take pride in our team's dedication to providing exceptional customer service, and it's wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're always here to help! Once again, thank you for your kind words. We look forward to serving you again and providing you with the same level of outstanding support.
Анатолій Павліцький
hace 2 años - 5 (Experiencia positiva)
Bardzo szybko znaleźli dla mnie wycieczkie na jachcie na następny dzień! Specjalne podziękowania dla Samiry za pomoc i rady
Respuesta de Club Canary Tours
Dear Анатолій, Thank you for sharing your feedback about your recent yacht trip experience with us at Club Canary. We are thrilled to hear that you had a fantastic time and that our team was able to assist you promptly in arranging the yacht trip for the next day. Samira is indeed a valued member of our team, and we will make sure to pass on your special thanks to her for her outstanding help and valuable advice. At Club Canary, we strive to provide our customers with unforgettable experiences and excellent service, and it seems like Samira succeeded in achieving just that for you. If you have any more travel plans in the future or need any further assistance, don't hesitate to reach out to us. We are here to make your vacations in the Canary Islands even more memorable. Thank you again for choosing Club Canary, and we look forward to welcoming you back soon for another amazing adventure! Best regards,
Leroy Spies
hace 2 años - 4 (Experiencia positiva)
naar lang zoeken voor en vis avontuur kwam ik terecht op de site van club canary ik had wat vragen waar ik niet uit kwam gelukkig was daar de knop voor hulp gelukkig heeft dora mijn goed geholpen de boeking is gedaan dankjewel dora voor je hulp ik ben blij en hooop en hele mooie vis trip te geen maken
Respuesta de Club Canary Tours
Dear Leroy, Thank you for your feedback. We looking forward to making your Canary Islands experience unforgettable! Best regards, The Club Canary Team
ALEJANDRO VENTISCA BALLESTEROS
hace 2 años - 5 (Experiencia positiva)
María es un encanto, me ha ayudado bastante para elegir y cuadrar mis actividades en los días que voy a estar de vacaciones en Tenerife.
Respuesta de Club Canary Tours
Thank you for your wonderful review! We're thrilled to hear about your positive experience with María during your vacation planning in Tenerife. At Club Canary, we take great pride in providing top-notch service to our valued customers, and we're glad to know that María was able to assist you in choosing and balancing your activities for your upcoming vacation. Tenerife is a truly magical destination. From its stunning beaches, and from its natural wonders to its cultural treasures, there's something for everyone to enjoy on this beautiful island. If you have any more questions or need further assistance please don't hesitate to reach out to us. We're here to make sure your time in Tenerife is nothing short of unforgettable. We hope you have a fantastic vacation, filled with unforgettable moments and cherished memories.
Marek Kubiczek
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Marek, Thank you so much for taking the time to leave us a fantastic 5-star review! We are absolutely thrilled to hear about your positive experience with Club Canary. Our team works tirelessly to provide the best possible service, and it warms our hearts to know that we exceeded your expectations. Your kind words and appreciation for our efforts motivate us to continue delivering exceptional experiences to all our valued customers.
Daphne Koedood
hace 2 años - 5 (Experiencia positiva)
Could not recommend Club Canary enough! Samira kindly helped us pick and choose the excursions with her recommendations and is very patient if you have any questions! I am sure we will be in the right hands in case any problems occur in the future. I am really looking forward to meeting the other staff members and having an amazing trip!
Respuesta de Club Canary Tours
Grazie mille per la sua splendida recensione di Club Canary! Siamo entusiasti di sapere della sua esperienza positiva con noi e apprezziamo le sue parole gentili su Samira e il nostro team. Siamo molto orgogliosi di fornire un servizio clienti eccellente e di creare esperienze memorabili per i nostri clienti. Samira è davvero un membro prezioso del nostro team e siamo lieti di sapere che la sua assistenza e i suoi consigli hanno reso la vostra escursione semplice e piacevole. La vostra fiducia in noi per qualsiasi problema futuro significa molto per noi. Siate certi che ci impegniamo a garantire che voi e tutti i nostri clienti siate assistiti al meglio in ogni situazione. Non vediamo l'ora di darvi il benvenuto e di presentarvi il resto del nostro team. Ci impegniamo a rendere il vostro prossimo viaggio ancora più fantastico del precedente! Se avete altre domande o avete bisogno di ulteriore assistenza, non esitate a contattarci. Siamo sempre qui per aiutarvi. Vi ringraziamo ancora una volta per aver scelto il Club Canary!
A P
hace 2 años - 1 (Experiencia negativa)
Respuesta de Club Canary Tours
Well, well, well, what do we have here? An elusive one-star review from a master of mystery! To our mysterious reviewer, we invite you to unveil yourself and reach out to us directly. Let’s embark on an extraordinary adventure together, where we’ll go above and beyond to ensure you live a legendary experience!
April Stephenson
hace 2 años - 5 (Experiencia positiva)
Great customer service! I purchased Siam Night tickets from Club Canary via WhatsApp. I was unable to attend the Friday night due to airport delays and wished to get my tickets transferred across to the Saturday. I explained my situation and I was reassured that this would be looked into straight away. Samira was able to send the new tickets to me so quickly. I would definitely recommend booking your activities through this company!
Respuesta de Club Canary Tours
Grazie per la vostra bellissima recensione. Samira é molto contenta di avervi potuto aiutare . Il nostro team del Club Canary si impegna a fornire un servizio eccezionale e un'ampia gamma di attività diverse per soddisfare gli interessi di tutti. Siamo lieti che abbiate trovato il nostro servizio clienti di prim'ordine durante il processo di prenotazione. Siamo consapevoli dell'importanza di un'esperienza fluida e senza problemi per i nostri clienti e siamo lieti che tutto sia andato bene per voi.
Alina
hace 2 años - 5 (Experiencia positiva)
Nice service, plenty of different activities for everyone! Costumer service is top notch (at the point of booking) hopefully it will go nice and smooth all the way. I had few questions about the tour and also by accident booked the same activity twice, the agent Sara was extremely helpful, approachable and polite and solved all my issues.
Respuesta de Club Canary Tours
Grazie Alina per aver dedicato del tempo a condividere la sua esperienza con Club Canary! Siamo lieti di sapere che la sua esperienza con i nostri servizi è stata positiva. È fantastico sapere che la nostra agente, Sara, è stata in grado di assistervi efficacemente e vi ha fornito un supporto eccezionale quando avete avuto domande sul tour. Ci assicureremo di riferirle le sue gentili parole per essere stata disponibile, accomodante e cortese. Ancora una volta, apprezziamo il suo prezioso feedback e ci auguriamo di poterla ospitare nuovamente per altre esperienze memorabili con il Club Canary.
LenaogFreddy BråtenogRystad
hace 2 años - 5 (Experiencia positiva)
Excellent help when we wanted a trip. Fast advice on wich trip to concider. Bery helpful, thank you Dora 👍👍😊
Respuesta de Club Canary Tours
Dear Freddy, Thank you for your wonderful review! We're glad Dora could assist you promptly and provide helpful advice for your trip. We appreciate your kind words and look forward to helping you again in the future. Best regards, The Club Canary Team
Neil Wood
hace 2 años - 5 (Experiencia positiva)
Dora was great in confirming our booking, very quick and helpful. Would recommend!
Respuesta de Club Canary Tours
Dear Neil, Thank you for your kind review! We're thrilled to hear that Dora provided quick and helpful service in confirming your booking. We appreciate your recommendation and look forward to making your trip with Club Canary unforgettable! Best regards, The Club Canary Team
Chloe Andrew
hace 2 años - 5 (Experiencia positiva)
This company/ website are absolutely amazing, I couldn’t recommended them enough. We had Maria dealing with our query and nothing was too much for her, she was super helpful and without her we wouldn’t be having a VIP experience at Siam Park for my mum and dads 60th birthday very soon! Super grateful for all your help Maria, she made the process super quick and easy. So would recommended to anyone. And we will definitely be booking more Tenerife trips and excursions with Club Canary before we go 😁🎉
Respuesta de Club Canary Tours
Dear Chloe, Thank you so much for your glowing review! We are thrilled to hear that you had an amazing experience with Club Canary and that Maria provided you with exceptional service. Our team takes great pride in making sure our customers have the best possible experiences, and it's wonderful to know that Maria went above and beyond to assist you. We're delighted that you'll be celebrating your parents' 60th birthday with a VIP experience at Siam Park. It's such a special occasion, and we're glad we could contribute to making it memorable. We hope your parents have an unforgettable celebration! Your recommendation means the world to us. We strive to offer top-notch service and unforgettable experiences to all our customers, and it's truly rewarding to know that our efforts are appreciated. Whenever you plan to visit Tenerife again or explore more exciting excursions, remember that Club Canary will be here to assist you. We can't wait to welcome you back and create more wonderful memories with you and your loved ones. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Thank you for choosing Club Canary, and we look forward to helping you again! Best regards, The Club Canary Team
Manuela Gomes
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Manuela, Thank you for your feedback. We looking forward to making your Canary Islands experience unforgettable! Best regards, The Club Canary Team
Chloe C
hace 2 años - 5 (Experiencia positiva)
Dora has been great and easy to communicate with and made sorting my excursions for my trip a painless process :)
Respuesta de Club Canary Tours
Dear Chloe, Thank you very much for your feedback! We're thrilled to hear that Dora made the process easy and enjoyable. We appreciate your kind words and look forward to providing you with more memorable experiences in the Canary Islands. Best regards, The Club Canary Team
Marco Carlino
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Marco, Thank you for your feedback. We looking forward to making your Canary Islands experience unforgettable! Best regards, The Club Canary Team
Angel Pashova
hace 2 años - 5 (Experiencia positiva)
Easy and fast bookings thanks to Elliot! We are looking forward to our trips in Tenerife.
Respuesta de Club Canary Tours
Dear Angel, Thank you so much for your feedback! We're delighted to hear that Elliot made the booking process easy and fast for your upcoming trips to Tenerife. Our team at Club Canary is dedicated to providing exceptional service and ensuring that our travelers have a smooth and hassle-free experience. We hope you will have a fantastic time exploring the stunning landscapes of Tenerife. If you have any more questions or need further assistance, please don't hesitate to let us know. Best regards, The Club Canary Team
gmearsbullen
hace 2 años - 5 (Experiencia positiva)
Great service. Speedy communication.
Respuesta de Club Canary Tours
Thank you very much for your review of Club Canary. We're delighted that you were impressed with our service and appreciated our quick communication. It means a lot to us. We look forward to assisting you in the future. Best regards, The Club Canary Team.
Claire MOULIN
hace 2 años - 5 (Experiencia positiva)
Maria a été très réactive et nous a proposé des solutions pour passer prochainement un super moment en famille
Respuesta de Club Canary Tours
Chère Claire, Merci d'avoir partagé votre expérience concernant le service fourni par Maria. Chez Club Canary, nous nous efforçons toujours de fournir un service personnalisé et de répondre aux besoins de nos clients. Nous espérons que vous passerez de merveilleuses vacances en famille et que vous vivrez des moments inoubliables. Cordialement, L'équipe de Club Canary
Luca Buccella
hace 2 años - 5 (Experiencia positiva)
Fast, kind and accomodating service! Very good indeed!
Respuesta de Club Canary Tours
Dear Luca, Thank you for your kind words about your experience with Club Canary! We're thrilled that you found our service to be fast and accommodating. Your satisfaction is our top priority, and we look forward to welcoming you back for your next adventure. Kinds regards, The Club Canary Team
Lina 3
hace 2 años - 5 (Experiencia positiva)
Great service. Thanks Hanniel for fast replies and good advices👍
Respuesta de Club Canary Tours
Dear Lina, Thank you for your kind review! We're glad to hear that Hanniel provided you with excellent service, fast replies, and valuable advice. We appreciate your feedback and look forward to assisting you in the future. Best regards, The Club Canary Team
Tibor Ambrózai
hace 2 años - 5 (Experiencia positiva)
Great customer service. Many thanks for Sara!:)
Respuesta de Club Canary Tours
Dear Tibor, Thank you very much for your review! We're thrilled to hear that you had a great experience with our customer service thanks to Sara. We truly appreciate your kind words and will pass them on to her. Best regards, The Club Canary Team
gregory gachelin
hace 2 años - 5 (Experiencia positiva)
Dora is so awesome she took great care of all my needs thank you so much!!!
Respuesta de Club Canary Tours
Dear Gregory, Thank you for your amazing review! We're thrilled to hear that Dora took excellent care of your needs. At Club Canary, we strive to provide exceptional service, and your feedback is greatly appreciated. We'll make sure to pass on your gratitude to Dora personally. We look forward to welcoming you back for more unforgettable experiences in the future. Best regards, The Club Canary Team
Mayeul Tuset
hace 2 años - 5 (Experiencia positiva)
Grand merci à Elliot qui nous aura bien aidé pour organiser notre semaine de vacance grâce à son efficacité et son professionnalisme, merci beaucoup pour vos services!
Respuesta de Club Canary Tours
Je vous remercie pour votre commentaire. Nous sommes heureux que vous ayez apprécié nos services. J'espère que vous profiterez bien de vos excursions et que vous en garderez de magnifiques souvenirs.
Aemelia Baan
hace 2 años - 5 (Experiencia positiva)
Super gemakkelijk op deze manier aan een ticket kunnen geraken. De ervaring zelf was ook 10/10!
Respuesta de Club Canary Tours
Dear Aemelia, Thank you for your review! We're thrilled to hear that obtaining a ticket through our platform was super easy for you. We strive to make the ticket-buying process as seamless as possible, so it's great to know we succeeded in delivering a hassle-free experience. We hope to see you soon. Kind regards, Dora.
Marit van der Poel
hace 2 años - 5 (Experiencia positiva)
Spoken with Dora everything went well, good communication and service. Recommend!
Respuesta de Club Canary Tours
Dear Marit, Thank you very much for leaving this review, we hope you have a wonderful experience. Kind regards.
françois misslin
hace 2 años - 5 (Experiencia positiva)
Very good experience, very thoughtful and listening. If we need anything Dora provides. Thank you, it was perfect.
Respuesta de Club Canary Tours
Dear François, we´re so glad for your review, we try to do our best for our clients. Thank you very much, Kind regards.
Chloe Howland
hace 2 años - 5 (Experiencia positiva)
Very good service from Dora!
Respuesta de Club Canary Tours
Dear Chloe, Thank you very much for your review, Dora is very happy to know that you received good service from her. We hope to see you soon. Kind regards.
Matthew Holmes
hace 2 años - 5 (Experiencia positiva)
Just booked the Star Gazing Excursion with Club Canary. After I booked it Sara got in contact with me with all the information I needed. Great customer service and looking forward to the excursion in November Thank you!
Respuesta de Club Canary Tours
Dear Matthew, Thank you for your review! We're glad to hear that you booked the Star Gazing Excursion with us and that Sara provided you with all the necessary information. We appreciate your compliments on our customer service. We hope you have an amazing experience on the excursion in November. Thank you for choosing Club Canary, and we look forward to serving you! Kind regards, Dora.
adrian Penu
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Adrian, Thank you for your 5-star review! We greatly appreciate your support. Kind regards, Dora.
MARI CARMEN GIL GIL
hace 2 años - 5 (Experiencia positiva)
Un paseo muy chulo con el capitán Paco y el segundo Fran, por los acantilados donde nos llevaron a ver delfines, ballena calderones y tortugas. También pudimos disfrutar de un espectacular baño en los acantilados y refrescarnos con una cerveza fresquita. Gracias por el paseo, y la clase de piloto a nuestro hijo Pablo.
Respuesta de Club Canary Tours
Dear Mari Carmen, Thank you for your amazing review! We're thrilled to hear that you had a fantastic experience with Captain Paco and Fran. It sounds like you had an unforgettable time observing dolphins, pilot whales, and turtles, as well as enjoying a refreshing swim and cold beer. We're glad your son Pablo also had a great time during the pilot class. We appreciate your kind words and hope to welcome you back soon for another incredible adventure! Kind regards, Dora.
Tomer Tsaitel
hace 2 años - 5 (Experiencia positiva)
Perfect service…fast and professional communication… Dora, thank you very much!
Respuesta de Club Canary Tours
Dear Tomer, Thank you for your review! We're glad you appreciated our fast and professional communication. Your satisfaction is our priority, and we appreciate your kind words. Thank you for choosing our service, and we hope to assist you again in the future. Kind regards.
Lawrence
hace 2 años - 5 (Experiencia positiva)
Hanniel was a absolute professional. He was quick with his answers and helped me check the availability and also confirming my bookings. A great experience I had with him and the agency.
Respuesta de Club Canary Tours
Dear Lawrence, Thank you for your review! We're delighted to hear that Hanniel provided you with exceptional professionalism. It's wonderful to know that he was quick in responding to your inquiries, helped you check availability, and confirmed your bookings. We strive to deliver great experiences, and we appreciate your kind words about Hanniel and our agency. We look forward to serving you again in the future. Kind regards, Dora.
Michelle Oreilly
hace 2 años - 5 (Experiencia positiva)
My agent was hanniel and was friendly and helpful and the process was extremely easy and quick. High recommended.
Respuesta de Club Canary Tours
Dear Michelle, Thank you for your review! We're thrilled to hear that Hanniel provided friendly and helpful service, making the process easy and quick for you. We appreciate your recommendation and value your feedback. Thank you for choosing our agency, and we hope to assist you again in the future. Kind regards, Dora.
Maria Lomiak
hace 2 años - 5 (Experiencia positiva)
Sara, super obsługa, pomocna i bardzo miła
Respuesta de Club Canary Tours
Dear Maria, Thank you for your amazing feedback. We hope to see you soon again. Kind regards, Dora.
Somarakis Krisztina
hace 2 años - 5 (Experiencia positiva)
Great and correct service, I totally recommend! Perfect organization and Hanniel, as customer service deserves for himself 5 star as well. Next time only with you again!
Respuesta de Club Canary Tours
Dear Somarkis, Thank you! We appreciate your recommendation and the compliments on our service and organization. Hanniel is grateful for the recognition too. We look forward to serving you again next time! Kind regards, Dora.
Tineke Veninga
hace 2 años - 5 (Experiencia positiva)
Amazing show, amazing food, and lovely people. Thanks for the wunderful evening. Ik zou zeggen gaan mensen 🤩💃
Respuesta de Club Canary Tours
Dear Tineke, Thank you for your review! We're thrilled to hear that you had an amazing evening with our show, food, and lovely people. Your kind words are greatly appreciated. We hope to welcome you back for another wonderful experience soon! Kind regards, Dora.
Kristjan Bryde
hace 2 años - 5 (Experiencia positiva)
Dora was very friendly and helpful, would definitely recommend her services.
Respuesta de Club Canary Tours
Dear Kristian, Thank you for your review! We're glad to hear that Dora provided friendly and helpful service. We appreciate your recommendation and value your feedback. Thank you for choosing our services, and we hope to assist you again in the future. Kind regards.
Liam Stainer
hace 2 años - 5 (Experiencia positiva)
Sara replied to my whatsapp queries quickly and made the booking process simple :) Thank you
Respuesta de Club Canary Tours
Dear Liam, Thank you very much for your feedback, we hope to see you soon. Best regards. Hanniel
Phil C1
hace 2 años - 5 (Experiencia positiva)
Good service, pleasant people
Respuesta de Club Canary Tours
Dear Phil, Thank you for your kind review! We're delighted to hear that you enjoyed our service and found our team to be pleasant. Providing a positive experience for our customers is always our top priority. We appreciate your support and look forward to serving you again in the future. Kind regards, Dora.
Alexander Pál (moondoggie)
hace 2 años - 5 (Experiencia positiva)
Best customer experience ever. Staff was very friendly and helped us find the best option for us, even when nothing was available. Hanniel and Samira went above and beyond to make our experience amazing
Respuesta de Club Canary Tours
Dear Alexander, Thank you for your wonderful review. We are delighted to hear that you received excellent service from us. Our team prides itself on providing detailed and hassle-free advice to our valued customers, and it's great to know that Samira went above and beyond to assist you with your bookings. We appreciate your compliments on her excellent service. Rest assured that we will do everything we can to make your next excursions as great as you expect. We look forward to hearing from you again for future bookings. Thank you for choosing our services. Best regards. Hanniel
mara catalina
hace 2 años - 5 (Experiencia positiva)
Dora was very nice and kind❤️. She was very explicit, replied very fast. Gave me every detail I needed.
Respuesta de Club Canary Tours
Dear Mara, Thank you for taking the time to leave us such a fantastic review. We are delighted to hear that Dora provided you with exceptional service. Our team strives to be professional, helpful and knowledgeable. Your positive comments motivate us to continue to deliver first class experiences. We look forward to welcoming you back and assisting you with your future travel plans. Thank you for choosing Club Canary. Best regards. Hanniel.
Andreas Brinkmann
hace 2 años - 5 (Experiencia positiva)
Dora hace un gran soporte de chat, muy cordial y rápido, todo funcionó muy bien.
Respuesta de Club Canary Tours
Estimado Andreas, Gracias por tomarte el tiempo de dejarnos una reseña tan fantástica. Estamos encantados de saber que Dora le proporcionó un servicio excepcional. Nuestro equipo se esfuerza por ser profesional, servicial y bien informado. Sus comentarios positivos nos motivan a seguir ofreciendo experiencias de primera categoría. Estamos deseando darle la bienvenida de nuevo y ayudarle con sus futuros planes de viaje. Gracias por elegir el Club Canary. Un cordial saludo. Hanniel
Daniel
hace 2 años - 5 (Experiencia positiva)
Visited this site for the first time and found this chat option. It took a few seconds and the service rep Dora took ownership of my inquiry. She recommended a great boat trip and answered all my question. I highly recommend this support team and Dora
Respuesta de Club Canary Tours
Dear Daniel, Thank you for taking the time to leave us such a fantastic review. We are delighted to hear that Dora provided you with exceptional service. Our team strives to be professional, helpful and knowledgeable. We look forward to your boat ride with us and hope you have a legendary experience. Thank you for choosing Club Canary. Best regards. Hanniel
Christian Rubel
hace 2 años - 5 (Experiencia positiva)
Die Samira war sehr freundlich und hilfsbereit, konnte mir bei meiner Buchung sehr schnell helfen. Beim nächsten mal gerne wieder.☺️
Respuesta de Club Canary Tours
Lieber Christian, vielen Dank, dass Sie sich die Zeit genommen haben, uns eine so fantastische Bewertung zu hinterlassen. Es freut uns sehr zu hören, dass Samira Ihnen einen außergewöhnlichen Service geboten hat. Unser Team ist stets bemüht, professionell, hilfsbereit und sachkundig zu sein. Danke, dass Sie sich für Club Canary entschieden haben. Mit freundlichen Grüßen. Hanniel
Charo Priegue Araujo
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Charo, Thank you for your 5-star review! We greatly appreciate your support. We hope to see you soon again. Kind regards, Dora.
Lee Cadman
hace 2 años - 5 (Experiencia positiva)
Fast response and Maria was helpful with answering my query's
Respuesta de Club Canary Tours
Dear Lee, Thank you for taking the time to leave us such a fantastic review. We are delighted to hear that Dora provided you with exceptional service. Our team strives to be professional, helpful and knowledgeable. Your positive comments motivate us to continue to deliver first class experiences. We look forward to welcoming you back and assisting you with your future travel plans. Thank you for choosing Club Canary. Best regards. Hanniel
RAQUEL SANCHEZ
hace 2 años - 5 (Experiencia positiva)
Excelente atención. Rapidez y profesionalidad. Recomendado
Respuesta de Club Canary Tours
Estimada Raquel, Gracias por tomarte el tiempo de dejarnos una reseña tan fantástica. Nuestro equipo se esfuerza por ser profesional, servicial y bien informado. Sus comentarios positivos nos motivan a seguir ofreciendo experiencias de primera categoría. Estamos deseando darle la bienvenida de nuevo y ayudarle con sus futuros planes de viaje. Gracias por elegir el Club Canary. Un cordial saludo. Hanniel
Marina Jankovska
hace 2 años - 4 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Marina, Thank you very much for your rating, we hope to see you soon. Kind regards.
Aintzane García Bienzobas
hace 2 años - 5 (Experiencia positiva)
Gente súper agradable muy profesionales con muchas experiencias únicas para vivir
Respuesta de Club Canary Tours
Estimada Aintzane, Gracias por tomarte el tiempo de dejarnos una reseña tan fantástica. Nuestro equipo se esfuerza por ser profesional, servicial y bien informado. Sus comentarios positivos nos motivan a seguir ofreciendo experiencias de primera categoría. Estamos deseando darle la bienvenida de nuevo y ayudarle con sus futuros planes de viaje. Gracias por elegir el Club Canary. Un cordial saludo. Hanniel
Maria Vladimirovna
hace 2 años - 5 (Experiencia positiva)
I was looking for an opportunity for paragliding, but as I was looking for an appointment for the next day, with 6pm already on the clock, I couldn't find any offers available on any website other than this one. Before I booked, I texted via WhatsApp to make sure there was availability. I was replied that there were indeed no spots available, however 30 minutes later I was found a spot for two people for paragliding! A huge thanks to Sara for all her work! Great service!
Respuesta de Club Canary Tours
Dear Maria, Thank you for taking the time to leave us such a fantastic review. Our team strives to be professional, helpful and knowledgeable. We are so glad you were able to have the paragliding experience with us, it is a pleasure. Your positive comments motivate us to continue to deliver first class experiences. We look forward to welcoming you back and assisting you with your future travel plans. Thank you for choosing Club Canary. Best regards. Hanniel
Masnedjal
hace 2 años - 5 (Experiencia positiva)
Very attentive, very helpful. Gave me information on what I wanted to know immediately. I would definitely recommend Sara, she has been very nice. Thank you Club Canary Tenerife.
Respuesta de Club Canary Tours
Dear Masnedjal, Thank you for taking the time to leave us such a fantastic review. Our team strives to be professional, helpful and knowledgeable. We look forward to welcoming you back and assisting you with your future travel plans. Thank you for choosing Club Canary. Best regards. Hanniel
Jan Táborský
hace 2 años - 5 (Experiencia positiva)
I totally recommend. Absolutely great services and very polite people always willing to help.
Respuesta de Club Canary Tours
Dear Sara, Thank you very much for your feedback, we hope to see you soon. Kind regards.
Sara Sopena Lopez
hace 2 años - 5 (Experiencia positiva)
¡Mañana tenemos la boat party y estamos muy emocionados! Para reservar la actividad contactamos con Hanniel. El trato ha sido fantástico en todo momento, nos resolvió todas las dudas de forma muy amble.
Respuesta de Club Canary Tours
Estimada Sara, Gracias por tomarte el tiempo de dejarnos una reseña tan fantástica. Espero que hayan disfrutado de la fiesta en barco en el sur de Gran Canaria Estamos deseando darle la bienvenida de nuevo y ayudarle con sus futuros viajes. Gracias por elegir el Club Canary. Un cordial saludo.
Billy F.
hace 2 años - 5 (Experiencia positiva)
Die Organisation mit der Mitarbeiterin aus dem Office war kompetent, freundlich und hat mir zu jeder Uhrzeit eine Lösung auf all meine Anliegen gefunden. Die Jungs auf der Yacht waren sympathisch und unheimlich nett. Wir hatten sehr viel Spaß mit dem gesamten Team. Vielen Dank, weiter so!
Respuesta de Club Canary Tours
Dear Billy, Thank you for your review! We're delighted to hear that our office employee was competent, friendly, and always addressed your concerns. We're also glad to know that the team on the yacht was personable and incredibly nice, providing a fun experience for you. Your kind words are appreciated, and we'll continue to strive for excellence. Thank you for your support! Kind regards, Dora.
Tere Perez
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Tere, Thank you for your 5-star review! We greatly appreciate your support. Kind regards, Dora.
yaa asare
hace 2 años - 5 (Experiencia positiva)
Hanniel has been amazing has given me a lot of information and support to help me pick the best boat for our trip. She helped me correct my booking with no problems. I would highly recommend this company
Respuesta de Club Canary Tours
Dear Yaa Asare, Thank you so much for taking the time to leave us a review! We're thrilled to hear that Dora was able to provide you with excellent support and information to help you pick the best boat for your trip. At Club Canary, we take pride in providing our customers with exceptional customer service, and we're glad to hear that Dora was able to meet your expectations. We'll be sure to pass on your kind words to her. We appreciate your business and are excited for you to experience the beautiful sights of the Canary Islands on one of our boats. Please do not hesitate to contact us again if you have any further questions or concerns. Thank you again for choosing Club Canary for your travel needs, and we look forward to being a part of your upcoming trip! Best regards, Susanna :)
Jack Wareing
hace 2 años - 5 (Experiencia positiva)
Sara was amazing with helping us to book a bus travel and she was great with providing all the information
Respuesta de Club Canary Tours
Dear Jack, Thank you for your review! We're glad to hear that Sara provided amazing assistance in booking your bus travel and offering all the necessary information. We appreciate your kind words and hope you have a fantastic trip! Kind regards, Dora.
S. V.
hace 2 años - 5 (Experiencia positiva)
Thank you so much for your great service Maria!
Respuesta de Club Canary Tours
Dear, You're welcome! Thank you for your kind words and for choosing our service. We appreciate your feedback and look forward to serving you again in the future. Kind regards, Dora.
Eduardo Giménez Fernández
hace 2 años - 5 (Experiencia positiva)
La reserva fue muy rápida y sencilla... El personal es muy atento en especial Sara que con rapidez y amabilidad respondió a mis dudas... Sara es muy profesional .....
Respuesta de Club Canary Tours
Dear Eduardo, Thank you for your review! We're glad to hear that the reservation process was quick and easy for you. We appreciate your compliments about our attentive staff, especially Sara, who provided prompt and kind responses to your questions. We take pride in our professionalism and appreciate your recognition. Thank you for choosing our service! Kind regards, Dora.
Daniel K
hace 2 años - 5 (Experiencia positiva)
I contacted Club Canary to book a boat charter for a proposal I was planning. Samira was absolutely incredible and pulled all the strings to make sure everything went smoothly and she even managed to arrange transport for us. Everything went perfectly and she said yes! I couldn't recommend both Club Canary and Samira enough.
Respuesta de Club Canary Tours
Dear Daniel, Congratulations on your successful proposal! We're thrilled to hear that Samira provided incredible assistance in arranging your boat charter and going the extra mile to ensure everything went smoothly, including organizing transport. We're delighted that everything went perfectly and that she said yes! Thank you for your kind recommendation of both Club Canary and Samira. We appreciate your feedback and wish you all the best in your future endeavors. Kind regards, Dora.
Marlies Gallé
hace 2 años - 4 (Experiencia positiva)
Ze mogen wat beter Engels spreken
Respuesta de Club Canary Tours
Dear Marlies, Thank you for your review. We apologize if you encountered any difficulties with the language during your experience. Our staff members come from diverse backgrounds and speak various languages, which can sometimes lead to variations in fluency. However, we appreciate your feedback, and we are constantly striving to improve our services, including language proficiency. Your review helps us in our ongoing efforts to enhance customer satisfaction. Thank you again for your input. Kind regards, Dora.
Samuele D'Aquino CFA
hace 2 años - 5 (Experiencia positiva)
Servizio eccellente ed impeccabile come sempre. Club Canary è diventato ormai un punto di riferimento per poter organizzare al meglio le mie vacanze sull'isola. Mi ha accolto Dora, ragazza super disponibile e gentile, che mi ha illustrato le soluzioni più adatte in base alle mie esigenze, proponendomi le migliori escursioni presenti sul territorio. Lo consiglio assolutamente!
Respuesta de Club Canary Tours
Dear Samuele, Thank you for your fantastic review! We're thrilled to hear that you have consistently received excellent and impeccable service from Club Canary. We're proud to have become your go-to for organizing your holidays on the island. Dora is grateful for your kind words and appreciates being recognized as super helpful and kind. It's wonderful to know that she provided you with suitable solutions and suggested the best excursions based on your needs. Thank you for your recommendation, and we look forward to serving you again in the future! Kind regards.
Diana V
hace 2 años - 5 (Experiencia positiva)
Dora was a great help to our Tenerife vacation!! She came up with great ideas on what to do in adeje. And she is lovely to work with her!
Respuesta de Club Canary Tours
Dear Diana, Thank you for your review! We're glad to hear that Dora was a great help during your Tenerife vacation. We appreciate your kind words about her coming up with great ideas for activities in Adeje. It's wonderful to know that you enjoyed working with her. Thank you for choosing us, and we hope to assist you again in the future! Kind regards.
Javier Carmona Álvarez
hace 2 años - 5 (Experiencia positiva)
Maria, una maquina en cuanto atención y rapidez. Un 10! Y el barco y la excursión perfectas ! El Patrón también, increíble. Todo 10!
Respuesta de Club Canary Tours
Dear Javier, Thank you for your amazing review! We're thrilled to hear that Maria provided exceptional attention and speed in assisting you. We're glad you had a perfect boat and excursion, and that the captain was amazing too. Your kind words and perfect ratings mean a lot to us. Thank you for choosing our services, and we hope to provide you with another incredible experience in the future. Kind regards, Dora.
Virginie Richard
hace 2 años - 5 (Experiencia positiva)
Dora a été très réactive et à l’écoute.
Respuesta de Club Canary Tours
Dear Virginie, Thank you very much for your feedback, we hope to see you soon. Kind regards.
Mickerbod
hace 2 años - 5 (Experiencia positiva)
Dora is the most professional and helpful person you could hope to deal with, very courteous and knowledgeable A++++. We got some great activities and excellent further suggestions from Club Canary, will definitely use again.
Respuesta de Club Canary Tours
Dear Mick, Thank you for taking the time to leave us such a fantastic review! We're delighted to hear that Dora provided you with exceptional service. Our team strives to be professional, helpful, and knowledgeable, and it's wonderful to know that Dora exceeded your expectations in these areas. We're also thrilled that you enjoyed the activities we arranged for you and found our suggestions to be excellent. Your positive feedback motivates us to continue delivering top-notch experiences. We can't wait to welcome you back and assist you with your future travel plans. Thank you for choosing Club Canary! Kind regards.
daniela bockemühl-schmuck
hace 2 años - 5 (Experiencia positiva)
Super Service. Wurde ausführlich und unkompliziert beraten und habe mit Hilfe von Samira direkt 2 Buchungen vorgenommen. Kann den Service den Samira geleistet hat nur loben. Werde mich bei Buchungen wieder an Euch wenden. Hoffe jetzt das unsere Ausflüge auch so toll werden
Respuesta de Club Canary Tours
Dear Daniela, Thank you for your wonderful review! We're thrilled to hear that you received super service from Samira. Our team takes pride in providing detailed and uncomplicated advice to our valued customers, and it's fantastic to know that Samira went above and beyond to assist you with your bookings. We appreciate your praise for her outstanding service. Rest assured, we will do our best to ensure that your upcoming excursions are just as great as you hope. We look forward to hearing from you again for future bookings. Thank you for choosing our services! Kind regards.
Gergely Hantos
hace 2 años - 5 (Experiencia positiva)
Amazing agency, booked 3 trips with the help of Dora and Hanniel and I'm extremely satisfied. They took care of sudden changes due to the weather and even accommodated last minute changes on my request. Would leave 6* if I could
Respuesta de Club Canary Tours
Dear Gergerly, Thank you so much for your wonderful review! We're thrilled to hear that Dora and Hanniel were able to provide you with an amazing experience. Our team takes great pride in ensuring our clients' satisfaction, and it's fantastic to know that they went above and beyond to assist you with sudden weather changes and last-minute requests. Your kind words mean a lot to us, and we truly appreciate your support. While we may not have a 6-star rating system, rest assured that your exceptional experience will be shared with our team. We look forward to serving you again in the future! Kind regards.
Andrew Lucas
hace 2 años - 5 (Experiencia positiva)
Dora has been absolutely superb while planning my family holiday. We booked to excursions through her. Her attention to detail and flexibility was perfect throughout. I would highly recommend
Respuesta de Club Canary Tours
Dear Andrew, Thank you so much for your kind words and taking the time to share your experience! We are thrilled to hear that Dora has provided you with superb service in planning your family holiday. Attention to detail and flexibility are qualities we strive to offer our customers, and we are glad that Dora delivered on those aspects. We appreciate your recommendation, and it means a lot to us. We hope that your family had a fantastic time during the excursions you booked with us. If there is anything else we can assist you with in the future, please do not hesitate to reach out. Once again, thank you for choosing us, and we look forward to serving you again! Kind regards.
Lorena Wolff Martín
hace 2 años - 1 (Experiencia negativa)
Su publicidad es en castellano. Me dirijo a su página en redes sociales y está todo totalmente escrito y reproducido en inglés. Está claro que es OTRA empresa que no va dirigida para la gente local. Como si los canarios no tuviéramos ganas, derecho, ni la economía para permitirnos excursiones. Sobre sus trabajadoras no puedo opinar obviamente, mi opinión sólo es en base a la presentación de sus redes sociales. :)
Respuesta de Club Canary Tours
Querida Lorena, Agradecemos tus comentarios y entendemos tu preocupación. Queremos aclarar que: • Nuestro sitio web es completamente accesible en español. • Nuestro equipo es multicultural, pero la mayoría son canarios. • Estás invitada a venir a nuestra oficina para tomar un café y conocernos. Estamos trabajando en la mejora de nuestra página web en español y, a partir de diciembre, lanzaremos un proyecto con ofertas especiales para los residentes. Lamentamos que no hayamos dado suficiente atención a nuestras redes sociales en español, pero estamos comprometidos a cambiar esto. Por favor, síguenos para estar al día con nuestras mejoras y ofertas. Gracias por tu paciencia y comprensión. Saludos cordiales.
Allan Calderwood
hace 2 años - 5 (Experiencia positiva)
Sorted very quickly by Samira
Respuesta de Club Canary Tours
Dear Allan, Thank you for your review! We're glad to hear that Samira was able to sort things out for you quickly. If you have any further questions or need any more assistance, please don't hesitate to let us know. Kind regards.
Tom Richards
hace 2 años - 5 (Experiencia positiva)
Maria was very helpful
Respuesta de Club Canary Tours
Dear Tom, Thank you for taking the time to leave a review about your experience with Maria. We greatly appreciate your feedback and are thrilled to hear that she was very helpful to you. At Club Canary, we strive to provide excellent customer service, and we're glad that Maria exceeded your expectations. We will make sure to pass along your kind words to her and recognize her for her outstanding assistance. If you have any further questions or need any more assistance in the future, please don't hesitate to reach out. We are here to help! Thank you again for your feedback, and we look forward to serving you again soon. Kind regards.
Istoc Adrian
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Istoc, Thank you for your 5-star review! We greatly appreciate your positive feedback and are delighted that you had a fantastic experience with us. We strive to provide exceptional service and create memorable moments for our customers. We look forward to serving you again in the future. Kind regards, Dora.
Heike Kian
hace 2 años - 5 (Experiencia positiva)
Es war ein super tolles Erlebnis!!!Adrealin pur!!! Das muß man gemacht haben!!! Auch die Crew war top!!! Vielen Dank,ich werde mich immer daran erinnern!!!👍🌞🥳🙋
Respuesta de Club Canary Tours
Dear Heike, Thank you for your amazing review! We're thrilled to hear that you had a super great experience paragliding with us. It's fantastic to know that you felt the pure adrenaline and enjoyed every moment. Our crew takes pride in providing an excellent experience, and we're grateful for your kind words. We hope to create more unforgettable memories with you in the future. Kind regards, Dora.
Bart De Vos
hace 2 años - 2 (Experiencia negativa)
Respuesta de Club Canary Tours
Dear Bart, We're sorry to hear about your less than satisfactory experience. We strive to provide the best service possible and we apologize if we fell short in meeting your expectations. We appreciate your feedback and will take it into account to improve our services. If there's anything specific you'd like to share with us, please feel free to reach out. Thank you for bringing this to our attention. Kind regards, Club Canary.
Carmela Pelosi
hace 2 años - 5 (Experiencia positiva)
Ottimo servizio e disponibilità, in pochi minuti Dora è riuscita a soddisfare le mie esigenze.Consigliatissimo
Respuesta de Club Canary Tours
Cara Carmela, grazie per la tua recensione, siamo felici che Dora ti sia stata d´aiuto. Spero possiate avere una splendida vacanza, Cordiali saluti.
Ryan Leite Dias
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Ryan, Thank you for your 5-star review! We appreciate your positive feedback and are thrilled that you had a great experience with us. Your satisfaction is our utmost priority, and we're grateful for your support. We hope to see you again soon! Kind regards, Dora.
Marta Isalskaf
hace 2 años - 5 (Experiencia positiva)
Great contact with customer service! Samira was very nice and answered all my questions :) Thank you so much!
Respuesta de Club Canary Tours
Dear Marta, Thank you for your wonderful review! We're glad to hear that you had a great experience with our customer service. Samira will be delighted to know that she was able to assist you and answer all your questions. Your appreciation means a lot to us, and we're grateful for your kind words. Thank you for choosing us! Kind regards, Dora.
Fred Koot
hace 2 años - 5 (Experiencia positiva)
Goed geholpen met de boeking uitgebreid beantwoorden van onze vele vragen
Respuesta de Club Canary Tours
Dear Fred, Thank you for your feedback! We're glad we could assist you with the booking process and provide detailed answers to your questions. We value your satisfaction and appreciate your kind words. If you have any further inquiries, feel free to reach out. Kind regards.
Jamie Jarrett
hace 2 años - 5 (Experiencia positiva)
Brilliant customer service from Hanniel over WhatsApp. Highly recommend.
Respuesta de Club Canary Tours
Dear Jamie, Thank you for your review! We're delighted to hear that Hanniel provided brilliant customer service to you over WhatsApp. Your recommendation is greatly appreciated, and we look forward to serving you again in the future. Kind regards.
Callum Lorimer
hace 2 años - 5 (Experiencia positiva)
Excellent customer service on Whatsapp from Dora
Respuesta de Club Canary Tours
Dear Callum, Thank you for your feedback! We're thrilled to hear that Dora provided excellent customer service to you on WhatsApp. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Kind regards.
tatiana valdes castro
hace 2 años - 5 (Experiencia positiva)
Samira ,encantadora ,me explico las diferencias entre varias opciones y el traslado desde mi hotel . Un placer hablar con ella .
Respuesta de Club Canary Tours
Dear Tatiana, Thank you for your review! We're glad to hear that Samira provided charming customer service and explained the differences between the various options, including the transfer from your hotel. It's wonderful to know that you enjoyed talking to her. Your feedback means a lot to us, and we appreciate your kind words. We're here to assist you anytime. Kind regards.
Darragh Henry
hace 2 años - 5 (Experiencia positiva)
After booking tickets for loro park and forgetting to book the bus I contacted club canary and Maria got straight back to me about the booking I required.marias service was brilliant from start to finish. Thanks again Maria
Respuesta de Club Canary Tours
Dear Darragh, Thank you for your review! We're glad to hear that Maria provided brilliant service and promptly assisted you with your bus booking for Loro Park. We understand that oversights can happen, and we're here to help make things right. We appreciate your kind words and thank you for choosing Club Canary. We hope you have a fantastic time at Loro Park! Kind regards, Dora.
Günter Berger
hace 2 años - 5 (Experiencia positiva)
Wahnsinnig guter und kurzfristige Unterstützung. Wir sind super zufrieden und freuen uns auf die whale-watching-Tour morgen 👍👍👍
Respuesta de Club Canary Tours
Dear, Thank you for your feedback! We're thrilled to hear that you received insanely good and short-term support from us. Your satisfaction is our priority, and we're glad you're super satisfied. Kind regards.
Tobias Heßling
hace 2 años - 5 (Experiencia positiva)
Very good service and fast replies!
Respuesta de Club Canary Tours
Dear Tobias, Thank you for your review! We're delighted to hear that you experienced very good service from us, and we appreciate your feedback. We strive to provide fast and efficient replies to ensure customer satisfaction. If you have any further inquiries, feel free to reach out. Kind regards.
Yasir Ahmed
hace 2 años - 5 (Experiencia positiva)
Definitely one of my favorite tour service, made our trip to Tenerife islands a lot better than last time, everything felt so organized and I wasn’t glued to my phone trying to book things last minute, booked almost around 5 of my tours through their website and the staff was super cooperative, definitely suggesting them to anyone visiting Tenerife.
Respuesta de Club Canary Tours
Dear Yasir, Thank you for your wonderful review! We're thrilled to hear that our tour service made your trip to Tenerife even better than last time. We take pride in providing organized and hassle-free experiences, allowing you to fully enjoy your vacation without any last-minute stress. We appreciate your recommendation and look forward to welcoming more visitors to Tenerife. Kind regards, Dora.
anthony goncalves
hace 2 años - 5 (Experiencia positiva)
Super aide de Dora excellent service !
Respuesta de Club Canary Tours
Dear Anthony, Thank you for your review. We greatly appreciate your feedback and are thrilled to hear that you had a good customer service experience with us, especially with Dora. We hope to see you soon. Kind regards, Sara.
Chloe Baker
hace 2 años - 5 (Experiencia positiva)
Thank you Dora for wonderful and quick customer service. Very friendly, booking was quickly sorted and all information provided. Looking forward to our trip. Thanks Dora!
Respuesta de Club Canary Tours
Dear Chloe, Many thanks for your review. We hope you will have a magnificent experience. We're delighted to hear that Dora provided you with excellent assistance. We hope to see you again soon. Kind regards.
Apartments Tache
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear, Thank you for your 5-star review. We hope to see you soon again. Kind regards.
RB Online
hace 2 años - 5 (Experiencia positiva)
10/10 service very helpful. Recommended very good activities that we didn't even know about
Respuesta de Club Canary Tours
Dear, Thank you so much for your kind words and positive feedback! I'm thrilled to hear that you found the service to be helpful and that we were able to recommend some great activities that you weren't aware of. Our goal is to provide excellent assistance and ensure that our customers have the best possible experience. If there's anything else we can do for you in the future, please don't hesitate to reach out. We appreciate your recommendation and look forward to assisting you again! Kind regards.
Jullys Xo
hace 2 años - 5 (Experiencia positiva)
Dora has been extremly helpful into giving me every detail I need for every activity I wanted to do in Tenerife during my trip. She helped me with the booking and she made everything easier for me. I will totally recomand. Thank you Dora.
Respuesta de Club Canary Tours
Drst Jullys, Thank you for sharing your wonderful experience with Dora. We're thrilled to hear that she went above and beyond to assist you with all the details and bookings for your activities in Tenerife. We truly appreciate your recommendation and are grateful for your kind words. If you have any more questions or need further assistance, please feel free to reach out. We're here to help. Thank you once again for choosing us and for acknowledging Dora's outstanding service. Kind regards.
Matt Townsend
hace 2 años - 5 (Experiencia positiva)
Wonderful service! Dora helped us a lot. She switched our date and found the perfect spot for us. Happy about that. Thanks a lot Dora
Respuesta de Club Canary Tours
Dear Matt, Thank you for your review. We hope you have a wonderful experience. Kind regards.
Renate
hace 2 años - 5 (Experiencia positiva)
Snelle reactie en service door Dora! Bedankt!
Respuesta de Club Canary Tours
Dear Renate, Thank you for taking the time to share your experience with us. We greatly appreciate your positive feedback regarding Dora's fast response and service. We're delighted to hear that Dora provided you with excellent assistance. We hope to see you again soon. Kind regards.
Paul Albery
hace 2 años - 5 (Experiencia positiva)
Dora was very helpful l, would reccomend!
Respuesta de Club Canary Tours
Dear Paul, Thank you for your kind words! We're thrilled to hear that Dora was helpful to you. We appreciate your recommendation! Kind regards
Lenaïg Abily
hace 2 años - 5 (Experiencia positiva)
Très bonne expérience avec Club canary en particulier avec Maria Nous avons réservé 2 activités avec eux (jet ski et buggy) et les 2 étaient très biens Maria est sympathique, arrangeante Merci beaucoup !
Respuesta de Club Canary Tours
Dear Iena, Thank you for sharing your wonderful experience with Club Canary, especially with Maria! We're delighted to hear that both the jet ski and buggy activities exceeded your expectations. We'll make sure to pass on your kind words to Maria. Thank you for choosing us and we hope to welcome you back soon! Kind regards
Sarah Grosser
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Sarah, Thank you for your glowing review! We greatly appreciate your positive feedback. Kind regards
Nancy Janssen
hace 2 años - 4 (Experiencia positiva)
Fast respons and easy to book excursions
Respuesta de Club Canary Tours
Dear Nancy, Thank you for taking the time to share your positive experience with us! We greatly appreciate your feedback. Kind regards, Dora.
sarah brien
hace 2 años - 5 (Experiencia positiva)
Dora from Club Canary was a great help with my enquiries and very helpful. Highly recommend
Respuesta de Club Canary Tours
Dear Sarah, we are very happy to hear that, we hope to see you again soon. Kind regards
giusy tedesco
hace 2 años - 5 (Experiencia positiva)
Dora ,molto gentile e disponibile....presto saremo lì !
Respuesta de Club Canary Tours
Cara Giusy, siamo contenti che Dora ti sia stata d´aiuto. Ti aspettiamo! Cordiali saluti
Fiske Flimmer
hace 2 años - 5 (Experiencia positiva)
Perfect communication very fast reply by Dora. Provided all the links needed to book my trip overall good experience👌🏻
Respuesta de Club Canary Tours
Dear Fiske, We are very happy that Dora helped you and we hope you have a wonderful holiday. Kind regards.
Urszula Korpal
hace 2 años - 5 (Experiencia positiva)
Bardzo dobra obsługa klienta. Sara nawet po godzinie 21 pomogła rozwiązać problem z rezerwacją.
Respuesta de Club Canary Tours
Dear Urszula, Thank you so much for your kind words and for sharing your positive experience with us! We greatly appreciate your feedback and are thrilled to hear that you had a very good customer service experience with us, especially with Sara. We hope to see you soon. Kind regards, Dora.
Milana M
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Milana, Thank you so much for taking the time to share your wonderful five-star review! We greatly appreciate your kind words and are thrilled to hear about your exceptional experience at Club Canary. We are overjoyed to know that our staff provided you with a warm and attentive service. Customer satisfaction is our top priority, and we take great pride in delivering a memorable experience to each and every guest. Your appreciation for their professionalism and knowledge means a lot to us. We hope to see you again soon. Kind regards, Dora.
Ritesh Madub
hace 2 años - 5 (Experiencia positiva)
So grateful to Maria for sorting out my last minute bookings (3x of them over 3 separate days starting within 36hrs of me completing the online requests), thank you!
Respuesta de Club Canary Tours
Dear Ritesh, Thank you so much for your heartfelt review and for sharing your gratitude with us! We truly appreciate your kind words and are thrilled to hear that Maria was able to assist you with your last-minute bookings. We understand the importance of timely arrangements, especially when it comes to unexpected or urgent requests. We're delighted that Maria was able to handle not just one, but three separate bookings starting within a 36-hour window after you completed the online requests. Her dedication and efficiency are truly commendable. At [Business Name], we strive to provide exceptional service and ensure our guests' needs are met, even in challenging circumstances. We're grateful for the opportunity to assist you and make your experience as smooth as possible. We'll make sure to pass on your appreciation to Maria for her outstanding assistance. Your feedback encourages us to continue delivering exceptional customer service. Thank you once again for choosing us and for your kind words. We look forward to serving you in the future and providing you with more memorable experiences. Kind regards, Dora.
Maddy Stanton-Wales
hace 2 años - 5 (Experiencia positiva)
We went on the Tenerife Island Tour + Masca. The tour was brilliant and the guide was engaging and knowledgable. The driver was also excellent, manoeuvring the twisty roads of Masca with ease. Highly recommend the day trips to explore Tenerife.
Respuesta de Club Canary Tours
Dear Maddy, Thank you so much for taking the time to share your experience of the Tenerife Island Tour + Masca with us! We are thrilled to hear that you had a brilliant tour and that both the guide and driver made your experience exceptional. We hope to see you again soon. Kind regards, Dora.
Lee Standell
hace 2 años - 5 (Experiencia positiva)
Really helpful and friendly. Special thanks to Samira.
Respuesta de Club Canary Tours
Dear Lee, Thank you for your kind feedback! We're thrilled to hear that our team was really helpful and friendly during your visit. We greatly appreciate your special mention of Samira. We'll make sure to pass on your thanks to her. We aim to provide excellent customer service, and your satisfaction is our top priority. Thank you for choosing us, and we hope to have the opportunity to serve you again in the future. Kind regards, Dora.
Aliyah A
hace 2 años - 5 (Experiencia positiva)
very helpful service from samira!
Respuesta de Club Canary Tours
Dear Aliyah, Thank you for your feedback! We're glad to hear that Samira provided you with very helpful service. We greatly appreciate your kind words. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future. Kind regards, Dora.
Rob Hyba
hace 2 años - 4 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Rob, Thank you very much for your review. I hope you have a wonderful experience. Kind regards, Dora.
Tina Kofol
hace 2 años - 5 (Experiencia positiva)
Dora was helpful and very responsive.
Respuesta de Club Canary Tours
Dear Tina, thank you very much for your review. Feedback from our customers is very important to us. Kind regards
Hugh Sheehy
hace 2 años - 5 (Experiencia positiva)
Dora was very easy to deal with, contacted through what's app and had booked within 5 mins, on the day it was seamless and well run
Respuesta de Club Canary Tours
Dear Hugh, Thank you for sharing your experience with us! We're delighted to hear that Dora provided you with excellent service and made the booking process easy and efficient. It's fantastic that you were able to connect with her through WhatsApp and have your booking confirmed within just 5 minutes. We strive to ensure a seamless and well-run experience for all our guests, and we're thrilled that everything went smoothly on the day of your visit. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance in the future, please feel free to reach out. We look forward to welcoming you back for more seamless and enjoyable experiences. Kind regards.
Alina Matos
hace 2 años - 5 (Experiencia positiva)
Estamos ansiosos pelas nossas férias e pela experiência que vamos ter com o club Canary! A sara foi muito prestável, atenciosa e muito simpática. 🥰
Respuesta de Club Canary Tours
Dear Alina, Thank you for your lovely message! We're thrilled that you're looking forward to your holiday and experience with Club Canary. We're confident that you'll have a wonderful time. We appreciate your kind words about Sara. She is indeed a valuable member of our team, and we're delighted to hear that she was helpful, attentive, and friendly. Your satisfaction is our top priority, and we're grateful for your feedback. If you have any questions or need further assistance, please don't hesitate to reach out. We can't wait to provide you with a memorable and enjoyable experience during your holiday with Club Canary. Warm regards, Dora.
Stef Ivanov
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Stef, Thank you so much for taking the time to share your wonderful five-star review! We greatly appreciate your kind words and are thrilled to hear about your exceptional experience at Club Canary! Kind regards, Dora.
Charlie Weeks
hace 2 años - 5 (Experiencia positiva)
Dora has amazing customer service, helping me with booking two activities. Very professional. Looking forward to our quad bike tour and kayaking + snorkling with turtles.
Respuesta de Club Canary Tours
Dear Charlie, That's great to hear! Dora is indeed known for her amazing customer service. We're thrilled that she was able to assist you in booking your activities. We're sure you'll have a fantastic time on the quad bike tour and the kayaking + snorkeling with turtles. Enjoy your adventures! Kind regards
George Marjanovic
hace 2 años - 5 (Experiencia positiva)
Excellent service carnt wait for the sunset quad bike excursion
Respuesta de Club Canary Tours
Dear George, Thank you! We're glad you enjoyed our service. We hope you have a fantastic time on the sunset quad bike excursion! Kind regards
Gonzalo M. Leiras
hace 2 años - 5 (Experiencia positiva)
Muy buena atención recibida por parte de Dora. Comunicación muy proactiva y buscando soluciones de forma ágil y eficaz.
Respuesta de Club Canary Tours
Estimado Gonzalo, muchas gracias por estas maravillosas palabras, nos alegra mucho que Dora te haya sido de ayuda, esperamos que tengas una maravillosa experiencia y volver a verte pronto. Un cordial saludo
Claire Glauser
hace 2 años - 5 (Experiencia positiva)
Great service, quick and kind !
Respuesta de Club Canary Tours
Dear Claire, Thank you for your kind words! We're thrilled to hear that you had a great experience with our service. Our team strives to provide quick and friendly assistance. Kind regards, Dora.
Alina Kovalchuk
hace 2 años - 5 (Experiencia positiva)
Pani Maria była bardzo pomocna! Bardzo szybko odpowiada na moje zapytania oraz udzieliła wszyskich niezbędnych informacji! Byłam zadowolona z wycieczki. Polecam wszystkim!
Respuesta de Club Canary Tours
Dear Alina, We're delighted to hear that Maria provided you with excellent assistance! We take pride in our team's responsiveness and commitment to providing all the necessary information. Thank you for your recommendation, and we're thrilled that you were satisfied with your trip. Kind regards, Dora.
Joanne sowhat
hace 2 años - 5 (Experiencia positiva)
Hele snelle en fijne service. Ik ben geholpen door Samira, ze heeft het echt super goed geregeld voor me.
Respuesta de Club Canary Tours
Dear Joanne, Thank you for your feedback! We're glad to hear that you received fast and friendly service. Samira is a valued member of our team, and we're thrilled that she was able to assist you and make all the necessary arrangements. If you have any further needs or inquiries, don't hesitate to reach out. Kind regards, Dora.
Claudia Merzi
hace 2 años - 5 (Experiencia positiva)
Dora è stata gentilissima e ci ha proposto un servizio aggiuntivo a cui non avevamo neanche pensato ma che è davvero irrinunciabile (il giro in barca per vedere le balene!). Grazie mille! Non vediamo l’ora di essere lì!
Respuesta de Club Canary Tours
Cara Claudia, Grazie per queste bellissime parole. Spero possiate avere una splendida vacanza e fare esperienze indimenticabili. Cordiali saluti
TRIGON Romain
hace 2 años - 5 (Experiencia positiva)
Easy, quick and really friendly service from Doria 👍
Respuesta de Club Canary Tours
Dear Trigon, Thank you for your positive feedback! We're glad to hear that Dora provided you with an easy, quick, and friendly service. We appreciate your kind words and are always here to assist you with any future needs. Kind regards
Delia
hace 2 años - 5 (Experiencia positiva)
Dora was perfectly uncomplicated, very helpfull and very pleasant to Chat with.
Respuesta de Club Canary Tours
Dear Delia, Thank you for your wonderful feedback! We're thrilled to hear that Dora provided you with uncomplicated and helpful assistance. We strive to make your experience as pleasant as possible, and we appreciate your kind words. If you have any further questions or need assistance in the future, feel free to reach out. Kind regards
Hanna Katila
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Hanna, Thank you for your 5-star review.I hope you have a wonderful experience and that you can return to us soon. Kind regards, Dora.
Kamil Gąska
hace 2 años - 5 (Experiencia positiva)
Dora is the best consultant I have ever had a pleasure to spoke with! She is very kind, helpful, professional and she gives a lot of good advices. She can easily find a solution to any problem and has a great customer approach. I really recommend her and our Club Canary. It was a great time spent on our boat trip. You have to experience it for yourself!✌️
Respuesta de Club Canary Tours
Dear Kamil, Thank you for your amazing review! We're thrilled to hear that Dora provided you with exceptional consultation services. Her kindness, professionalism, and helpfulness are highly appreciated. We're glad you had a fantastic time on our boat trip and experienced Dora's expertise firsthand. We look forward to serving you again at Club Canary. Kind regards
Chalotte Padkær
hace 2 años - 5 (Experiencia positiva)
Fantastisk god service også selvom jeg stillede spørgsmål som ikke omhandlede selve stedet 🤩
Respuesta de Club Canary Tours
Dear Charlotte, Thank you so much for your kind words! I'm thrilled to hear that you found our service fantastic, even when you asked questions that weren't directly related to the place itself. We believe in going the extra mile to assist our customers and provide a positive experience. Your appreciation means a lot to us, and we're always here to help with any inquiries you may have, regardless of the topic. We look forward to serving you again in the future! Kind regards, Dora.
Rafael Marcano
hace 2 años - 5 (Experiencia positiva)
Rarely you come accross a business where they trully understand the importance of good Customer Service. Today contacted Club Canary Tenerife to inquired about the charter fishing services they provide to their customers and a Customer Service Representative named "Maria", took the time to answered all of my questions and provided all necessary information I needed. Furthermore, she was very cordial and knowledgeable about their business. 5 stars go to Club Canary Tenerife on their Customer Service level. Thanks again Maria. It was a pleasure talking to you today.
Respuesta de Club Canary Tours
Dear Rafael, Thank you for your glowing review! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with our Customer Service Representative, Maria. We take pride in understanding the importance of excellent customer service and ensuring that our customers receive all the information they need. We will make sure to pass on your appreciation to Maria for her cordiality and knowledge. Your 5-star rating means a lot to us, and we're delighted to have provided you with a pleasurable conversation. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Dora.
Joey de Vroet
hace 2 años - 5 (Experiencia positiva)
Great tour, had a blast!
Respuesta de Club Canary Tours
Dear Joey, Thank you for your feedback! I'm delighted to hear that you had a fantastic time on the tour and that it was a blast for you. We strive to provide memorable experiences, and your positive response is truly appreciated. If you ever have any more adventures or need assistance with anything else, feel free to reach out. Happy travels Kind regards, Dora.
Debora Pellegrino
hace 2 años - 5 (Experiencia positiva)
Prenotazione super rapida, Dora ha risposto in una manciata di minuti confermando tutto e mandandoci il materiale necessario. Assistenza davvero top
Respuesta de Club Canary Tours
Cara Debora, Grazie mille per aver condiviso con noi la tua esperienza, siamo felici che Dora ti abbia assistito nel migliore dei modi. Spero tu possa avere una splendida esperienza!
Alessio Pesce
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Grazie mille per la sua fantastica recensione a 5 stelle! Siamo entusiasti di sapere che ha avuto un'esperienza così positiva con il nostro servizio. Se c'è qualcos'altro che possiamo fare per migliorare ulteriormente la sua esperienza o per assisterla in qualche modo, non esiti a farcelo sapere. Siamo sempre qui per aiutarvi e garantire la vostra soddisfazione. Ancora una volta, grazie per la sua recensione. Non vediamo l'ora di servirvi in futuro e di superare ancora di più le vostre aspettative.
Sharon Dunderdale
hace 2 años - 5 (Experiencia positiva)
Booked jet skiing this morning, used WhatsApp messages to sort it was dealt with by Dora, who was so efficient and dealt with the booking so effectively and answered all my questions. But wasn't happy paying so much money for one hour on jet ski but only got 40 minutes. Also wetsuit wasn't provided. Brilliant experience but would like what we paid for!!!
Respuesta de Club Canary Tours
Dear Sharon, Thank you for taking the time to leave such a positive review! We're thrilled to hear that Dora provided you with excellent customer service and helped you book your jet skiing experience so effectively. It's great to know that all your questions were answered and that you're looking forward to the experience, including the pick-up and drop-off service. We appreciate your feedback and hope you have a wonderful time jet skiing!
Gary Heap
hace 2 años - 5 (Experiencia positiva)
Thank you Maria, great service as always. Highly recommend the Opera 60 whale watching trip.
Respuesta de Club Canary Tours
Dear Gary, Thank you for taking the time to leave such a lovely review! We're delighted to hear that you had a great experience with Maria and that you enjoyed the Opera 60 whale watching trip. We always strive to provide excellent service, and we're happy to know that we met your expectations. Thank you for recommending us, and we look forward to welcoming you back again soon! Kind regards, Dora.
giancarlo rendon
hace 2 años - 5 (Experiencia positiva)
Esperienza bellissima, da provare assolutamente e la visione delle balene e stata spettacolare . Ci siamo affidati a Dora per la prenotazione e ci siamo trovati benissimo
Respuesta de Club Canary Tours
Caro Giancarlo, mi fa tanto piacere che vi siate divertiti e che abbiate passato una splendida giornata. Spero di rivedervi presto, Dora.
Zelal Dere
hace 2 años - 5 (Experiencia positiva)
Very easy to book with the help of samira thank you .
Respuesta de Club Canary Tours
Dear Zelal, Thank you for leaving such a positive review! We're happy to hear that Samira was able to assist you with your booking and make the process easy for you. We take pride in providing excellent customer service, and we're delighted to know that we met your expectations. Thank you for choosing our services, and we look forward to serving you again in the future!
Seb Iuga
hace 2 años - 5 (Experiencia positiva)
friendly, quick to answer questions and very knowledgable about the offers of the tours
Respuesta de Club Canary Tours
Dear Seb, Thank you for taking the time to leave such a kind review! We're delighted to hear that our team was able to provide you with friendly and knowledgeable service while answering your questions about our tour offers. It's always our goal to make sure our customers have a positive experience, and we're happy to know that we met your expectations. Thank you for choosing our tours, and we hope to see you again soon! Kind regards, Dora.
Eric D'hooge
hace 2 años - 5 (Experiencia positiva)
Heel vlotte en vriendelijke boeking van de paragliding ... We kijken er naar uit!
Respuesta de Club Canary Tours
Dear Eric, Thank you for sharing your positive experience with us! We are thrilled to hear that your booking process for paragliding was smooth and friendly. It's always our goal to provide our customers with the best possible service, and we're glad to hear that we were able to meet your expectations. We hope you have a wonderful time paragliding and enjoy every moment of it! Kind regards, Dora.
Melany Silvio
hace 2 años - 5 (Experiencia positiva)
Staff incredibilmente disponibile, sono stata contattata da Sara, che è stata super gentile e soprattutto efficiente e veloce nell’assistermi; stessa cosa Dora. Se avete qualche problema o dubbio non esista te a contattarle perché vi risponderanno subito e risolveranno in un secondo o vostri problemi!!!
Respuesta de Club Canary Tours
Dear Melany, Thank you for sharing your positive experience with us! We're thrilled to hear that our staff, especially Sara, provided you with efficient and quick assistance. We strive to provide excellent customer service and it's always rewarding to receive compliments like yours. We appreciate your feedback and look forward to serving you again in the future. Kind Regards, Dora.
victoria ward
hace 2 años - 5 (Experiencia positiva)
I could not recommend Dora from Club Canery enough, she has been very easy to contact with immediate responses and very helpful. Contact via WhatsApp message was so easy with no language barrier. Thank you Dora for your assistance we had a fab holiday.
Respuesta de Club Canary Tours
Dear Victoria, It's wonderful to hear that you had a fabulous holiday with the assistance of Dora from Club Canery! We're glad to hear that she was easy to contact and provided immediate and helpful responses to your inquiries. It's great to know that the language barrier was not an issue, and that contact through WhatsApp messaging was simple and effective. We appreciate you taking the time to share your positive experience, and we hope to have the opportunity to assist you again in the future!
Kirsty Johnston
hace 2 años - 5 (Experiencia positiva)
Dealt with Dora Great service, booked 2 activities. Cant wait!
Respuesta de Club Canary Tours
Dear Kirsty, Thank you for taking the time to leave a review! We're glad to hear that Dora provided you with great service and helped you book two activities. We hope you have a fantastic time and look forward to hearing about your experience. Kind regards
Antonio Zumbo
hace 2 años - 5 (Experiencia positiva)
Ho prenotato ben due attività con questa agenzia e sono rimasto piacevolmente colpito dall'attenzione al cliente. Nelle scelta delle esperienze, sono stato guidato dall'agente Dora che si è rilevata molto professionale ed educata. Consigliatissimi!
Respuesta de Club Canary Tours
Dear Antonio, Thank you for your positive feedback! We're thrilled to hear that Dora provided you with professional and polite service, and helped you choose the right experiences for you. It's always great to hear that our team is meeting our customer's expectations. We appreciate your recommendation and look forward to serving you again in the future.
Layla Griffiths
hace 2 años - 5 (Experiencia positiva)
Dora was super efficient with my booking, and explained everything really well! Thanks again!
Respuesta de Club Canary Tours
Dear Layla, Thank you for sharing your positive experience with us! We're happy to hear that Dora provided you with super efficient booking and clear explanations of everything. We strive to provide excellent customer service and it's always rewarding to receive compliments like yours. We appreciate your feedback and hope you enjoy your upcoming experience!
Ava Frisbee
hace 2 años - 5 (Experiencia positiva)
Dora confirmed our booking and was very friendly and helpful. She answered all of our questions and suggested other tours that we would enjoy as it’s our first time on Tenerife. Looking forward to our tours booked here!
Respuesta de Club Canary Tours
Dear Ava, Thank you for your positive review! We're glad to hear that Dora confirmed your booking and provided you with friendly and helpful service. It's great to know that she was able to answer all your questions and suggest other tours that you might enjoy as first-time visitors to Tenerife. We appreciate your feedback and hope you have a wonderful time on the tours you've booked with us!
Isabelle Walker
hace 2 años - 5 (Experiencia positiva)
I was having trouble with my booking but Samira has been amazing I go on holiday in 3 days so was getting nervous that I wasn't going to get this sorted however Samira helped and it really felt like she went above and beyond and made me even more excited for my holiday. Thank you!
Respuesta de Club Canary Tours
Dear Isabelle, Thank you for sharing your positive experience with us! We're thrilled to hear that Samira was amazing in helping you sort out your booking and went above and beyond to make you feel excited for your upcoming holiday. It's always rewarding to receive compliments about our team going the extra mile to help our customers. We appreciate your feedback and hope you have a wonderful holiday! Kind regards
Martina O
hace 2 años - 5 (Experiencia positiva)
Club Canary - really good servise. I was communicate with Maria. She was number 1 for me. She helped me with everything. I appriciate it so much. Thanks
Respuesta de Club Canary Tours
Thank you for your positive review! We're happy to hear that you received really good service from Club Canary and that Maria was able to help you with everything you needed. It's always rewarding to receive compliments about our team going above and beyond for our customers. We appreciate your feedback and hope you have a great time with us! Kind regards, Dora.
claire hond
hace 2 años - 5 (Experiencia positiva)
Super toffe mensen wij hadden zelf Maria echt een top vrouw !
Respuesta de Club Canary Tours
Dear Claire, Thank you for your positive feedback! We're glad to hear that you had a great experience with our team and that Maria was able to assist you during your time with us. We appreciate your feedback and hope you had an enjoyable time. Thank you for choosing Club Canary!
Lempereur Justine
hace 2 años - 5 (Experiencia positiva)
Service client top, personne agréable et qui explique très bien merci
Respuesta de Club Canary Tours
Dear Lempereur, Thank you for sharing your positive experience with us! We're glad to hear that you received top customer service and that our team member was able to explain everything clearly. We appreciate your feedback and hope you have a great time with us! Kind regards, Dora.
Charmaine Medenilla
hace 2 años - 5 (Experiencia positiva)
Maria was very helpful, very quick to reply. She gave us good suggestions for activities, which even included picking us up from the hotel. I highly recommend!
Respuesta de Club Canary Tours
Dear Charmaine, Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us and that you trusted us to provide you with excellent service. Our team is always committed to providing our customers with the best possible experience, so we are delighted to know that we met your expectations. Please don't hesitate to reach out to us if you need anything in the meantime. Thanks again for your review, and we hope to see you soon! Kind regards, Dora.
Leah Morris
hace 2 años - 5 (Experiencia positiva)
Really great service, couldn’t fault it :)
Respuesta de Club Canary Tours
Thank you very much Leah, I hope you had a wonderful holiday and hope to see you again soon. Kind regards, Dora.
sara ferrari
hace 2 años - 5 (Experiencia positiva)
Bellissima esperienza il jet ski! Ottima organizzazione! Abbiamo preso un doppio jet ski ed entrambi abbiamo avuto la possibilitá di guidare! Non vedo l'ora di rifarlo, ma questa volta per piú tempo!
Respuesta de Club Canary Tours
Ciao Sara! Cara Sara! Grazie per condividere con noi la tua esperienza del Parasailing a Tenerife. Siamo felici che ti sia piaciuto e che ti sei divertita! Speriamo di vederti tornare presto e di poter organizzare di nuovo qualche indimenticabile esperienza per te! Un abbraccio, Susanna :)
ALTRHO REAL ESTATE & INVESTMENT
hace 2 años - 5 (Experiencia positiva)
Ho avuto modo di parlare con Dora che mi ha aiutato a prenotare il paracadute, è stata un’esperienza meravigliosa e spero di poter riuscire a ritornare presto per prenotare nuove escursioni con Club Canary!
Respuesta de Club Canary Tours
Gentile Giuseppe, siamo felice che tu ti sia affidato a Dora e al nostro team, che tu ti sia divertito e speriamo di rivederti presto per una nuova avventura! Cordiali saluti, Club Canary
Денис Катышев
hace 2 años - 5 (Experiencia positiva)
Thanks Dora for the good service.
Respuesta de Club Canary Tours
Dear, Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had a great experience with our service and appreciate your 5-star rating. We are delighted to hear that Dora provided you with good service. At Club Canary we strive to provide exceptional service and are pleased to know that we met your expectations. We will definitely pass along your kind words to Dora and the rest of our team. We appreciate your business and look forward to welcoming you back soon. Thank you again for your support! Kind regards, Club Canary.
Angela Freyst
hace 2 años - 1 (Experiencia negativa)
Don’t waste your lifetime Maria was not interested to reply and talk to a client. Feels like 99% of the ratings here are fake. Not possible to book a car over the website since it’s for a longer period than 3 days. Need to go the WhatsApp way. On what’s app no one is replying. After a call the replied and it took them 4 hours to understand the request. Later on it was Friday afternoon and they stopped to talk completely. 3 days after I’ve boked somewhere else.
Respuesta de Club Canary Tours
Dear Angela, We are sorry for the experience you had with our service. Our team is always ready to assist our customers in every way possible, and we apologize if our actions led to any inconvenience. We understand your frustration with the booking process and the website. We take customer service very seriously and we apologize for falling short on this occasion. We will address the issues you have raised with our team, and we hope that you will consider giving us another chance in the future. Sincerely, Dora.
Francesco Biazzo
hace 2 años - 5 (Experiencia positiva)
Maria’s support was very good.
Respuesta de Club Canary Tours
Dear Francesco, Thank you for taking the time to share your positive feedback regarding your experience with us. We are delighted to hear that you had a great time, and we truly appreciate your 5-star review. We are thrilled to hear that Maria provided you with excellent support. We pride ourselves on providing exceptional customer service, and we are pleased to know that we met your expectations. We will make sure to pass along your kind words to Maria and the rest of our team. We value your business and we are grateful for your support. We look forward to seeing you again soon and providing you with another exceptional experience. Thank you again for choosing our services! Best regards, Dora.
Jeffrey Fehler
hace 2 años - 5 (Experiencia positiva)
This is a reliable and really excellent tour company to use. Maria in particular is fantastic. She is immediately responsive (uses WhatsApp) day and night, friendly, customer focused and goes ‘above and beyond’ to help. She got me onto a banana plantation tour which was sold out online. I highly recommend Club Canary.
Respuesta de Club Canary Tours
Hi Jeffrey, Thank you so much for leaving this review. Maria is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
erik kuiper
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Erik! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Paweł Krysiak
hace 2 años - 5 (Experiencia positiva)
Booked a horseback riding trip with them during my stay in Tenerife. Superb customer service. Shout out to Sara for taking care of my reservation and tips about traveling. She was super professional and helpful. Definitely will be booking with them in the future. Recommend with confidence.
Respuesta de Club Canary Tours
Dear Pawel! Thank you so much for sharing your positive experience of your horseback riding trip with Club Canary. We are thrilled to hear that you enjoyed your time in Tenerife and that our customer service exceeded your expectations. We will definitely pass your kind words along to Sara, who will be thrilled to hear that she was able to assist you with your reservation and provide you with valuable travel tips. We take pride in our team's professionalism and strive to offer a top-notch service to all our customers. We would be more than happy to have you join us again in the future for another adventure in Tenerife, and we appreciate your recommendation with confidence. Please do not hesitate to contact us should you need any further assistance. Kind regards, Susanna :)
selina lambert
hace 2 años - 5 (Experiencia positiva)
Had the best time on this boat for my sister hen do and seeing the whales and dolphins was amazing experience I would recommend this to anyone the food was amazing and so much drink and the staff where brilliant as well
Respuesta de Club Canary Tours
Dear Selina! Thank you for sharing your experience with us, we are delighted to hear that you had a great time on your sister's hen do aboard one of our boats, and that seeing the whales and dolphins was such an amazing experience for you. We take pride in our team's effort to ensure that our customers are well taken care of and have a memorable time, so we are thrilled to hear that the food was amazing and that you enjoyed the unlimited drinks on board. We will certainly pass on your kind words to our staff as well, they will be pleased to know that they contributed to your enjoyable experience. We appreciate your recommendation and we hope that you will consider joining us again for another adventure in the future. Thank you for choosing us for your special occasion, and please don't hesitate to contact us should you need any further assistance. Kind regards, Susanna :)
pereira mauricio
hace 2 años - 5 (Experiencia positiva)
Super ravi. Personnel à l’écoute, très réactif. Au moment de efectue la commande ils nos apport tout l’es info par whatssap, mes le tout dans en temp record. Super
Respuesta de Club Canary Tours
Dear Mauricio! Thank you for taking the time to share your experience with us. We are thrilled to hear that you were super delighted with our service, and that our staff was attentive and responsive to your needs. We understand that time is valuable, and we strive to provide our customers with a seamless experience from start to finish. We are glad to hear that you found our communication through WhatsApp to be efficient and that you received all the necessary information in record time. Thank you for your kind words, and we look forward to serving you again in the future. Please do not hesitate to contact us should you need any further assistance. Kind regards, Susanna :)
Jack Berry
hace 2 años - 5 (Experiencia positiva)
Sara was great at sorting out our needs and wishes for our booking. Thanks.
Respuesta de Club Canary Tours
Hi Jack, Thank you so much for leaving this review. Sara is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Zoé Szarvady
hace 2 años - 5 (Experiencia positiva)
Great company. Dora helped us to rebook a program. She is very kind and lovely. Thank you for everything!
Respuesta de Club Canary Tours
Hi Zoe, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
paul cox
hace 2 años - 5 (Experiencia positiva)
Prima service, leuke boottocht. Thanks to Dora.🙏
Respuesta de Club Canary Tours
Hi Paul, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Darina Khomenko
hace 2 años - 5 (Experiencia positiva)
I had an excellent experience with Samira Mihoubi, the consultant from Club Canary agency over live chat. She was prompt in responding to my queries and was able to provide me with clear and concise information regarding my travel itinerary. Her customer-centric approach and attention to detail left me feeling confident and satisfied with the service provided. Thank you, Samira :)
Respuesta de Club Canary Tours
Dear Darina! Thank you for taking the time to share your positive experience with Samira. We're delighted to hear that she was able to provide you with excellent service and that her prompt responses and attention to detail left you feeling confident and satisfied with your travel itinerary. At Club Canary, we pride ourselves on delivering exceptional customer service and ensuring that our clients have a stress-free and enjoyable travel experience. It's great to hear that Samira was able to demonstrate this commitment to customer satisfaction during your interaction with her. Thank you again for your kind words and we look forward to assisting you with your travel needs in the future. Kind regards, Susanna :)
Bewust Geluk
hace 2 años - 5 (Experiencia positiva)
👌 👌 👌 Perfect!
Respuesta de Club Canary Tours
Dear Bewust! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Richard Pearson
hace 2 años - 5 (Experiencia positiva)
Very helpful from Dora and easy to book bus tickets to Loro Parque. Thanks Dora!
Respuesta de Club Canary Tours
Dear Richard! Thank you for taking the time to share your positive experience with Dora at Club Canary. We are thrilled to hear that she was able to assist you in booking bus tickets to Loro Parque and that you found her to be helpful. At Club Canary, we pride ourselves on providing exceptional customer service and ensuring that our guests have a memorable and enjoyable experience. We hope that you have a wonderful time at Loro Parque and please do not hesitate to contact us if you need any further assistance or have any questions. Kind regards, Susanna :)
Sawaira Shahid
hace 2 años - 5 (Experiencia positiva)
Have been a frequent visitor to the Canary island and I have faced a lot of problems booking trips or planning out activities. These guys really did make everything easier and gave me the chance to actually lay back instead of micromanaging things for my family. We booked four to five different activities and trips with the website and got great prices for all of them. The guided wine tour was my favorite out of all of them. I would definitely suggest their services.
Respuesta de Club Canary Tours
Dear Sawaira, Thank you for taking the time to write such a wonderful review of Club Canary! We are thrilled to hear that we were able to make your travel experience to the Canary Islands more enjoyable and hassle-free. It's great to know that our website made it easy for you to plan and book activities for your family, and that you were able to get great prices for all of them. We're delighted to hear that the guided wine tour was your favorite activity - it's one of our most popular tours and we're glad you enjoyed it. At Club Canary, we take pride in providing our customers with the best possible service, so it's always rewarding to receive positive feedback like yours. Thank you for recommending our services, and we look forward to assisting you with your travel needs in the future. Best regards, Susanna :)
Stéphanie Spira
hace 2 años - 5 (Experiencia positiva)
Il n’y avait plus de place pour l’activité que nous voulions faire mais Dora a été d’une grande aide pour réserver une activité similaire. Merci à elle pour sa réactivité et sa gentillesse.
Respuesta de Club Canary Tours
Dear Stephanie, Thank you for taking the time to leave us a review! We're sorry to hear that the activity you initially wanted to do was fully booked, but we're glad to hear that Dora was able to assist you with booking a similar activity. We take pride in providing our customers with excellent customer service and we're delighted to hear that Dora was responsive and kind throughout the booking process. We'll be sure to pass on your kind words to her. At our company, we always strive to provide our customers with the best possible experience, even if their initial plans change. We're glad that we were able to find an alternative activity that you enjoyed. Thank you again for your review, and we hope to assist you with your future travel needs. Best regards, Susanna :)
Nicky Any
hace 2 años - 5 (Experiencia positiva)
J’ai hâte de me rendre à Tenerife depuis mon chat avec Dora … elle donne de super informations et des bons plans pour les vacances 10/10 pour la gentillesse
Respuesta de Club Canary Tours
Dear Nicky, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great chat with Dora and that she was able to provide you with helpful information and holiday tips for your upcoming trip to Tenerife. At Club Canary, we take pride in providing our customers with exceptional customer service, and we're glad to hear that Dora's kindness and expertise made a positive impression on you. We're excited for you to experience Tenerife and all that it has to offer, and we hope that our team can continue to assist you with any further questions or concerns you may have. Thank you again for your review, and we look forward to being a part of your upcoming Tenerife adventure! Best regards, Susanna :)
Sean Conneely
hace 2 años - 5 (Experiencia positiva)
We really enjoyed the boat hire, its was a great boat and Jose was knowledgeable, friendly and bang on time for everything. Would definitely hire again. Thank you
Respuesta de Club Canary Tours
Dear Sean, Thank you for the positive review! We're glad to hear that you enjoyed our boat hire service. We look forward to serving you again in the future. Best regards, Susanna :)
Angelica Bortoluzzi
hace 2 años - 5 (Experiencia positiva)
Ho avuto un po’ di dubbi e necessitavo dei chiarimenti e Dora mi ha aiutato in tutto rapidamente ed efficacemente. Mi sono trovata molto bene! Se in un futuro avessi ancora bisogno so di certo a chi chiedere!
Respuesta de Club Canary Tours
Dear Angelica, Thank you so much for taking the time to leave us a review! We're thrilled to hear that Dora was able to assist you with your questions and provide you with the clarity you needed. At Club Canary, we take pride in providing our customers with excellent customer service, and we're glad to hear that Dora was able to meet your expectations. We appreciate your feedback and we're delighted to hear that you would choose to contact us again for any future assistance. Thank you again for choosing Club Canary for your travel needs, and we look forward to being a part of your future travel adventures! Best regards, Susanna :)
Manon Van Tienhoven
hace 2 años - 4 (Experiencia positiva)
Snel en goed geholpen door Maria via whatsapp
Respuesta de Club Canary Tours
Dear Manon! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Monique van Andel
hace 2 años - 5 (Experiencia positiva)
Maria heeft een prettige service verleend. Snel, duidelijk, zeer behulpzaam.
Respuesta de Club Canary Tours
Dear Mounique! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Stephen Hague
hace 2 años - 5 (Experiencia positiva)
Great service in organising the event. Would recommend!
Respuesta de Club Canary Tours
Dear Stephen, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a great experience with our event organizing service and that you would recommend us to others. At Club Canary, we take pride in providing our customers with exceptional service, and we're glad to hear that we were able to meet your expectations. We appreciate your recommendation and are grateful for your support. Thank you again for choosing Club Canary for your event organizing needs, and we look forward to assisting you with your future travel needs. Best regards, Susanna :)
Renske Willemse
hace 2 años - 5 (Experiencia positiva)
We zijn heel fijn geholpen door Sara via WhatsApp. Ze dacht goed mee met wat we wilden doen. We hebben de quad tour naar de Teide vulkaan gedaan, deze duurde ongeveer 4 uur inclusief halen en brengen van/naar ons hotel. We hadden 5 stops om foto's te maken en de omgeving te bekijken. We deden ook een stukje offroad op een stuk zand, dit was een leuke afsluiter! Via Club canary hebben we ook een leuke korting gekregen, dus een goede aanrader!
Respuesta de Club Canary Tours
Hi Renske, Thank you so much for leaving this review. Sara is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Olesja Bismaková
hace 2 años - 5 (Experiencia positiva)
We wanted to order Parasailing. I communicated with Mrs. Sussana via Whatsapp, who was very pleasant, sent all the information, explained everything and we were able to book the experience. I was surprised how quickly she responded and helped us make a reservation already for the next day.
Respuesta de Club Canary Tours
Dear Olesja ! Thank you, for taking the time to share your feedback! It was a real pleasure to assist you with your booking. Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Sylwia Sz
hace 2 años - 5 (Experiencia positiva)
I highly recommend Dora :) Great, invaluable approach to the customer. I can't wait for the ordered attraction. See you soon 😊
Respuesta de Club Canary Tours
Dear Sylwia! Thank you for taking the time to write a review of Dora's services. We're thrilled to hear that you had a great experience with her and that you found her approach invaluable. We're also glad to hear that you're looking forward to the attraction you ordered and we hope it exceeds your expectations. We appreciate your recommendation and we hope to have the opportunity to assist with you again in the near future. Best regards, Susanna
Oliver Paul “Ollie”
hace 2 años - 5 (Experiencia positiva)
Trip nach Siam Park gebucht mit Dora. Sie hatte es in kürzester Zeit erledigt und alles lief heute wie abgesprochen.. Gerne wieder.
Respuesta de Club Canary Tours
Dear Oliver, Thank you for taking the time to write a review of Dora's services. We're thrilled to hear that she was able to book your trip to Siam Park quickly and efficiently, and that everything went smoothly as planned. We appreciate your feedback and hope to have the opportunity to assist you with your future travel needs. Best regards, Susanna
Zsolt Kaufmann
hace 2 años - 5 (Experiencia positiva)
Best tour experience at Tenerife! Thanks Sara!
Respuesta de Club Canary Tours
Dear Zsolt, Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that you had the best tour experience at Tenerife and that Sara played a significant role in making it happen. We appreciate you sharing your photo with us, and we are glad that you enjoyed your time in Tenerife. It was a pleasure to have you as our guest, and we hope to see you again soon. Thanks again for your kind words and for choosing us as your tour provider. Best regards, Susanna :)
Fátima Valero Moreno
hace 2 años - 5 (Experiencia positiva)
La atención y la profesionalidad de Dora ha sido de 10. Ha contestado rapidísimo ofreciéndonos lo mejor para nosotros y con una amabilidad increíble!! Además, nos ha ofrecido otros servicios estupendos. Lo recomiendo 100%!!
Respuesta de Club Canary Tours
Dear Fatima! Thank you for taking the time to write a review of Dora's services. We're thrilled to hear that she provided you with excellent attention and professionalism, responded quickly to your needs, and went above and beyond to offer you other great services. We're glad to hear that you would recommend her services to others. We'll be sure to pass along your kind words to Dora and let her know that her hard work and dedication are appreciated. We look forward to working with you again in the future! Best regards, Susanna :)
Till Wenner
hace 2 años - 5 (Experiencia positiva)
Super service per WhatsApp und telefon. Die von mir gebuchte tour konnte sogar kurzfristig durch Samira noch verschoben werden. Sehr zu empfehlen.
Respuesta de Club Canary Tours
Thank you for taking the time to leave a review of your recent tour booking with Club Canary. We are thrilled to hear that you had a great experience with our team, particularly with Samira, who provided you with excellent service via WhatsApp and phone. At Club Canary, we understand the importance of flexibility when it comes to travel plans, which is why we always do our best to accommodate any changes or requests that our customers may have. We're happy to hear that we were able to adjust the tour booking for you at short notice. Thank you for recommending Club Canary to others, and we hope to have the opportunity to welcome you back for another unforgettable experience soon! Best Regards Susanna :)
Wiktoria Balawender
hace 2 años - 5 (Experiencia positiva)
I booked a jet ski and scuba dive experience. I just came back from the jet ski, the pick up was on time and drop off was without any problems straight to the hotel. Everything was smooth and the description doesn’t miss. On WhatsApp I spoke to Samira who was great help and answered all my questions when I asked for extra things. I totally recommended club canary!
Respuesta de Club Canary Tours
Dear Wiktoria, Thank you for sharing your positive experience with Club Canary! We're delighted to hear that you had an enjoyable time on your jet ski and scuba dive experience! We're glad to hear that our team member, Samira, was able to assist you with your questions and provide you with excellent customer service via WhatsApp. At Club Canary, we aim to provide our customers with the best possible experience and make sure that all their needs and requirements are met. Thank you for recommending Club Canary to others, and we hope to have the pleasure of welcoming you back for more exciting activities and experiences in the future! Best Regards Susanna :)
Justina Mandrijauskienė
hace 2 años - 5 (Experiencia positiva)
Great and fast support. Thank you, Sara!
Respuesta de Club Canary Tours
Dear Justina! Thank you for leaving a review of your experience with Club Canary! We're thrilled to hear that you received great and fast support, and that our team member, Sara, was able to assist you. At Club Canary, we pride ourselves on providing exceptional customer service, and we're glad to hear that we were able to meet your expectations. We will pass your kind words along to Sara and the rest of our team. Thank you for choosing Club Canary, and we hope to have the opportunity to welcome you back soon! Best Regards Susanna :)
Cameron Gilbert
hace 2 años - 5 (Experiencia positiva)
Had the pleaser of working with Dora who organised our private boat trip would highly recommend this service to anyone who is travelling to Tenerife as they are the best service for organising private tours and excursions
Respuesta de Club Canary Tours
Dear Cameron, Thank you for taking the time to leave a review of your private boat trip experience with Club Canary, and for mentioning Dora, who helped organize your tour. We're thrilled to hear that you had a great time and that you would highly recommend our service to others. At Club Canary, we strive to provide our customers with the best possible experience, and we're glad to hear that we were able to meet your expectations. We take pride in organizing private tours and excursions that cater to our customers' specific needs and preferences. Thank you for choosing Club Canary, and we hope to have the pleasure of welcoming you back for more unforgettable experiences in the future! Best Regards Susanna
Rick Barnes
hace 2 años - 5 (Experiencia positiva)
Booked a mount Teide Stargazing trip, good communication & help sorting date...great customer service...thank you Maria
Respuesta de Club Canary Tours
Dear Rick! Thank you for taking the time to leave a review of your experience with Club Canary. We're thrilled to hear that you had a great time on your Mount Teide Stargazing trip and that our team member, Maria, was able to assist you with good communication and help in sorting out the date. At Club Canary, we pride ourselves on providing exceptional customer service, and we're glad to hear that we were able to meet your expectations. We will pass your kind words along to Maria and the rest of our team. Thank you for choosing Club Canary, and we hope to have the opportunity to welcome you back for more exciting tours and activities in the future! Best Regards Susanna :)
Jasmijn x
hace 2 años - 5 (Experiencia positiva)
Goede klantenservice van Maria.
Respuesta de Club Canary Tours
Dear Jasmijn, Thank you for leaving a review of your experience with Club Canary. We're glad to hear that you received good customer service from Maria. At Club Canary, we prioritize providing our customers with exceptional service and ensuring that their needs are met throughout their experience with us. We will pass your kind words along to Maria and the rest of our team. Thank you for choosing Club Canary, and we hope to have the pleasure of welcoming you back for more unforgettable experiences in the future! Best Regards Susanna :)
Josh Morgan
hace 2 años - 5 (Experiencia positiva)
Been an very easy booking and Dora has been amazing at sorting everything I need in a matter of minutes, for the service I would recommend it can’t wait for our trip
Respuesta de Club Canary Tours
Dear Josh, Thank you for taking the time to leave a review of your experience with Club Canary, and for mentioning Dora, who helped you with your booking. We're thrilled to hear that your booking process was very easy and that Dora was able to sort everything you needed in a matter of minutes. At Club Canary, we strive to make our booking process as easy and hassle-free as possible, and we're glad to hear that we were able to meet your expectations. We're also thrilled to hear that you would recommend our service to others. Thank you for choosing Club Canary, and we hope you have an amazing trip with us! Best Regards Susanna :)
M Schmid
hace 2 años - 5 (Experiencia positiva)
THANK YOU DORA FOR YOUR HELP WITH OUR BOOKING !
Respuesta de Club Canary Tours
Dear M Schmid, Thank you for taking the time to leave a review of your experience with Club Canary, and for mentioning Dora, who assisted you with your booking. We're glad to hear that Dora was able to provide you with the help you needed. At Club Canary, we take pride in providing exceptional customer service, and we're happy to hear that we were able to meet your expectations. We will pass your kind words along to Dora and the rest of our team. Thank you for choosing Club Canary, and we hope to have the pleasure of welcoming you back for more unforgettable experiences in the future! Best Regards Susanna :)
Nora Gil
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Nora, Thank you for taking the time to leave a 5-star review of your experience with Club Canary! We're thrilled to hear that you had a great time and that our team was able to provide you with exceptional service. At Club Canary, we prioritize our customers' satisfaction and strive to make their experiences with us as memorable as possible. We're glad to hear that we were able to meet your expectations and provide you with a great experience. Thank you for choosing Club Canary, and we hope to have the pleasure of welcoming you back for more unforgettable experiences in the future! Best Regards Susanna :)
Ajai Kailey
hace 2 años - 5 (Experiencia positiva)
I had a great experience booking with club canary. I booked a jet ski experience and it was amazing. Maria was in constant communication with me and was very helpful!
Respuesta de Club Canary Tours
Dear Ajai, Thank you for your wonderful review of your recent booking with Club Canary! We're thrilled to hear that you had an amazing experience with our jet ski experience, and that Maria provided you with excellent customer service by keeping you in constant communication and being very helpful. We strive to provide top-notch experiences and customer service to all our guests, and it sounds like Maria went above and beyond to ensure your booking was smooth and enjoyable. We appreciate your feedback and look forward to welcoming you back to Club Canary for more exciting adventures in the future. If you have any other questions or need further assistance, please do not hesitate to reach out to us. Happy travels! Best regards, Susanna :)
Florent Dubar
hace 2 años - 5 (Experiencia positiva)
En prévision d'un séjour à Tenerife en famille début Mai 2023, et à la recherche d'activité Maria du Club Canary m'a pris en charge (même pendant son jour de congé et très tard le soir). Elle m'a guidé, et a répondu rapidement à mes questions. Grâce à elle j'ai pu booker (en Français!! ) mes activités, rapidement et sereinement. Merci à elle et à son professionnalisme. Florent
Respuesta de Club Canary Tours
Dear Florent, Thank you for your fantastic review of your experience with Maria from Club Canary! We're delighted to hear that she provided you with exceptional customer service, even going above and beyond by assisting you during her day off and late at night. We pride ourselves on our team's professionalism, and it's wonderful to know that Maria guided you and answered your questions quickly, allowing you to book your activities smoothly and calmly in French. We truly appreciate your feedback and are thrilled that Maria's dedication and professionalism contributed to making your upcoming family stay in Tenerife a memorable one. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. We can't wait to welcome you and your family to Tenerife in May 2023! Best regards, Susanna :)
Andrew Knight
hace 2 años - 5 (Experiencia positiva)
Brilliant time in la gomera, great value for money. It was all arranged painlessly by Dora and continued to be managed by the team at Athletico professionally throughout the day. Negatives...it was a long day at 10 12 hours door to door, positives....professionally arranged, great photo opportunities, brilliant narration and humour. Thank you for a great day, The Knight 👪
Respuesta de Club Canary Tours
Thank you for your wonderful review of your experience in La Gomera booked through Club Canary! We're thrilled to hear that you had a brilliant time and found it to be great value for money. We're also glad to know that Dora and our team at Athletico managed everything for you professionally throughout the day, ensuring a seamless experience. We understand that the day was long at 10-12 hours door to door, but we're glad to hear that the professionally arranged tour provided you with great photo opportunities, brilliant narration, and humor. It's always our goal to provide our guests with enjoyable and memorable experiences. Thank you for choosing Club Canary for your La Gomera adventure, and we look forward to welcoming you back for more exciting experiences in the future. If you have any further questions or need additional assistance, please do not hesitate to reach out to us. Best regards, Susanna
Seema Patel
hace 2 años - 5 (Experiencia positiva)
Excellent day out planned through this company. Great service from beginning to end. Dora was very helpful in booking our excursion and the tour guides on the Teide quad tour were fantastic till the end. Definitely recommend these guys.
Respuesta de Club Canary Tours
Dear Seema, Thank you for your fantastic review of your day out with Club Canary! We're thrilled to hear that you had an excellent experience from beginning to end, and that Dora was very helpful in booking your excursion. We're also glad to know that the tour guides on the Teide quad tour were fantastic and provided you with great service throughout. We truly appreciate your recommendation and are delighted that you had a memorable day out with us. It's our priority to ensure that our guests have a wonderful time and receive excellent service from our team. If you have any further questions or need additional assistance, please don't hesitate to reach out to us. Thank you for choosing Club Canary, and we look forward to welcoming you back for more exciting adventures in the future! Best regards, Susanna :)
Shyntlyn Rilynar
hace 2 años - 5 (Experiencia positiva)
Samira,our helper was spot on.Nice site,can only recommend 👌
Respuesta de Club Canary Tours
Thank you for your positive feedback on our team member, Samira! We're thrilled to hear that she was spot on in assisting you. We take pride in providing excellent service to our customers, and it's great to know that we met your expectations. We appreciate your recommendation and are glad that you found our site enjoyable. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Club Canary! Best regards, Susanna :)
J P (JOSTY)
hace 2 años - 5 (Experiencia positiva)
Maria has been excellent at arranging the boat trip out to see the whales 🐋 & the jet skiing. Excellent communication & follow up
Respuesta de Club Canary Tours
Thank you for your kind words about Maria! We're delighted to hear that she provided excellent service in arranging your boat trip to see the whales and jet skiing. We take pride in our team's communication and follow-up skills, and we're glad that Maria exceeded your expectations in this regard. We hope you had an amazing experience observing the majestic whales and enjoying the thrill of jet skiing. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us for your adventure! 🐋🛥️🌊 Best regards, Susanna :)
Lynne Walker
hace 2 años - 5 (Experiencia positiva)
Very helpful & response times are great! Looking forward to our trip on Friday.
Respuesta de Club Canary Tours
Thank you so much, we do our best! Let us know and enjoy it !
Любовь Коваленко
hace 2 años - 5 (Experiencia positiva)
Samira, a very good assistant, a master of her craft. explained everything clearly🤗😘
Respuesta de Club Canary Tours
We are very pleased that you enjoyed Samira's service, hope you have a wonderful holiday Kind regards, Dora.
Florent Dubar
hace 2 años - 5 (Experiencia positiva)
Très satisfait du chat et de Maria qui a répondu instantanément à mes questions sur les excursions Jet ki.
Respuesta de Club Canary Tours
Thank you for your feedback! We're thrilled to hear that you had a positive experience with our chat and that Maria was able to respond instantly to your questions about jet ski excursions. We strive to provide prompt and helpful assistance to our customers, and we're glad that Maria was able to meet your expectations. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help! 🛥️🌊🚀 Best regards, Susanna :)
ajla hana
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you very much Ajla, Kind regards, Dora.
LCbr1j
hace 2 años - 5 (Experiencia positiva)
Dora helped & communicated with me very well. I accidentally put April 13…she will change it to April 12. Thank you much!
Respuesta de Club Canary Tours
We are very happy that you are satisfied with our service, I hope you have a wonderful experience. Kind regards, Dora
Martin
hace 2 años - 5 (Experiencia positiva)
I made the wrong reservation, so unfortunately I couldn't go on my dream boat trip. Thanks to Miss Susanna from Clubcanary, the trip was willingly and quickly changed, so I can go on my dream cruise. Thank you for your help.
Respuesta de Club Canary Tours
Dear Martin! It was a real pleasure to assist you and to help you with your booking. I wish you an unforgettable whale watching experience. Best regards Susanna :)
齋藤向日葵
hace 2 años - 5 (Experiencia positiva)
Samira helped me a lot, answer my questions a lot!
Respuesta de Club Canary Tours
Hi Himawari, Thank you so much for leaving this review. Samira is really happy to know that you enjoyed her services. It was a pleasure to arrange those legendary activities for you and would love to do it again in a near future. Kind Regards, Susanna :)
Vikki Campbell
hace 2 años - 5 (Experiencia positiva)
Fantastic service , fast and efficient. Thankyou!!
Respuesta de Club Canary Tours
Dear Vikki! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
TROPICAL SURF TRAINING ADVENTURES
hace 2 años - 5 (Experiencia positiva)
We had a last minute booking for a boattrip to see dolphins and wales. Sara was very flexible and helped us very much to make that trip possible to join and jump on the boat in very last minute! Thank you Sara for your great service and support! Cheers Myriam
Respuesta de Club Canary Tours
Hi Myriam, Thank you so much for leaving this review. Sara is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Martin Feldmann
hace 2 años - 5 (Experiencia positiva)
Super quad tour, echte off-road experience. Nicht zu vergleichen mit den üblichen Straßentouren
Respuesta de Club Canary Tours
Dear Martin! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Mircea Boscornea
hace 2 años - 5 (Experiencia positiva)
Susana has been amazing organising on our behalf all the experiences we wanted. She was very friendly, very knowledgeable and spot on. Highly recommend Susana!
Respuesta de Club Canary Tours
Hi Mircea, Thank you so much for leaving this review. I'm really happy to know that you enjoyed my service. It was a pleasure to arrange those legendary activities for you and would love to do it again in a near future. Kind Regards, Susanna :)
Simone Luly
hace 2 años - 4 (Experiencia positiva)
I got on very well with Sara, kind and helpful
Respuesta de Club Canary Tours
Hi Simone, Thank you so much for leaving this review. Sara is really happy to know that you enjoyed her services. We wish you an unforgettable experience! Kind Regards, Susanna :)
Dominiek Sandra
hace 2 años - 5 (Experiencia positiva)
We were helped by Dora for booking a trip to La Gomera, from Tenerife. She has been a great help and was very quick to help us out. Very friendly, efficient and helpful. Thanks a lot.
Respuesta de Club Canary Tours
Hi Dominiek, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Yashna Gudka
hace 2 años - 5 (Experiencia positiva)
Contacted Club Canary to book a star gazing tour and was connected to Dora. She efficiently answered all my questions and assisted with the booking process. Happy with the service provided.
Respuesta de Club Canary Tours
Hi Yashna, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her service. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Satheyaseelan Sugieethan
hace 2 años - 5 (Experiencia positiva)
I booked both the quad biking and the kayaking activities with Club Canary. They were very quick to respond and super helpful and was cheaper compared to its competitors. Definitely recommend!
Respuesta de Club Canary Tours
Hi Satheyaseelan, Thank you so much for leaving this review. We are really happy to know that you enjoyed our services. It was a pleasure to arrange those legendary activities for you and we would love to do it again in a near future. Kind Regards, Susanna :)
Shani Hashmonay
hace 2 años - 5 (Experiencia positiva)
Susana was very nice and helped us
Respuesta de Club Canary Tours
Dear Shani! It was a real pleasure to help you and to assist you! I wish you an unforgettable experience ! Best regards Susanna :)
Christie Chan
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Christie! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Francesca Piccolo
hace 2 años - 5 (Experiencia positiva)
Esperienza 5 stelle su 5. Ci siamo affidati a questa agenzia per un’escursione in barca e avvistare le balene, sulla barca Atlantic Star è stata una giornata stupenda. Dora in particolare è stata gentilissima e super disponibile aiutandoci a trovare la migliore soluzione per le nostre esigenze. Super consigliato 💕
Respuesta de Club Canary Tours
Hi Francesca, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Andrej Cyba
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Andrej! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Katarzyna K
hace 2 años - 5 (Experiencia positiva)
Sehr tolles Service. Genau erklärt und sehr geholfen den Ticket zu bestellen. Dazu sogar genau erklärt wo der Bus kommen wird, für jemanden der nicht aus der Region kommt, sehr hilfreich. Danke Samira!!!!
Respuesta de Club Canary Tours
Hi Katarzyna, Thank you so much for leaving this review. Samira is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Laura Arce
hace 2 años - 5 (Experiencia positiva)
Muchísimas gracias Samira y María por vuestro trato amable y atención
Respuesta de Club Canary Tours
Dear Laura! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Anna Ivase
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Anna! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Adam Loverro
hace 2 años - 5 (Experiencia positiva)
Booking experience was very easy and personal. Booked two tours and the feedback from the staff was immediate, even on a Sunday.
Respuesta de Club Canary Tours
Hi Adam, Thank you so much for leaving this review. We're really happy to know that you enjoyed our services. It was a pleasure to arrange those legendary activities for you and we would love to do it again in a near future. Kind Regards, Susanna :)
Ioana Stoichici
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Ioana! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Else Kjeldsen
hace 2 años - 5 (Experiencia positiva)
Dulce was a great help when we booked a trip to La Gomera. She gave us excellent service and answered immidiately. Samira was also a great help when we wanted to change date of our excursion.
Respuesta de Club Canary Tours
Hi Else, Thank you so much for your feedback. It was a real pleasure to assist you with your booking. I really hope you enjoy this day trip to La Gomera from Tenerife. Have a nice day! :) Kind regards, Dulce
Martin Dean
hace 2 años - 5 (Experiencia positiva)
Booked the teide masca tour and the agent who dealt with me through watsapp was Dora who was very professional , very efficient and very informative. Thankyou Dora Martin
Respuesta de Club Canary Tours
Hi Martin, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Jes sii
hace 2 años - 5 (Experiencia positiva)
I booked my tour with Dora. She very nice, answered directly and helped me a lot with booking. I would recommend her and Im am looking forward for the tour!!
Respuesta de Club Canary Tours
Hi Amanda, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Guillaume Champagne
hace 2 años - 5 (Experiencia positiva)
Great experience booking with Dora! Really responsive and she managed to have us on a tour that start only one hour later! I recommend them for your booking! Thank you! :)
Respuesta de Club Canary Tours
Hi Guillaume, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Marianne Deberdt
hace 2 años - 5 (Experiencia positiva)
Zeer tevreden over, heel vriendelijk en zeer behulpzaam. Ze zoeken naar oplossingen bij problemen. Dankjewel daarvoor 👌
Respuesta de Club Canary Tours
Hi Marianne! Hartelijk dank voor uw feedback! Het was een waar genoegen om u bij te staan en u te helpen met uw boeking. Ik wens u een geweldige vakantie! Met vriendelijke groeten Susanna :)
Dragana Kuljanin
hace 2 años - 5 (Experiencia positiva)
Dora was incredibly helpful with our last minute booking. Great experience!
Respuesta de Club Canary Tours
Hi Dragana, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Jaakko Nikko
hace 2 años - 5 (Experiencia positiva)
During the booking stage I had some questions, all communications with Susanna was swift and accurate and also really friendly and welcoming.
Respuesta de Club Canary Tours
Dear Jaakko! Thank you so much for your feedback ! It was a real pleasure to assist you and help you with the booking. I would love to do it again in a near future ! I wish you an unforgettable vacation here in Tenerife. Best regards Susanna :)
Tania Marrazzo
hace 2 años - 5 (Experiencia positiva)
Un esperienza bellissima grazie a Dora che mi ha consigliato e suggerito le esperienze più suggestive e divertenti in questo soggiorno a Tenerife. Disponibilità accuratezza e gentilezza fanno parte del tuo essere. Grazie Dora ❤️
Respuesta de Club Canary Tours
Hi Tania, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange those legendary activities for you and would love to do it again in a near future. Kind Regards, Susanna :)
alx lrch
hace 2 años - 5 (Experiencia positiva)
Cool
Respuesta de Club Canary Tours
Dear Alexandre! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
aurora finoia
hace 2 años - 4 (Experiencia positiva)
Servizio veloce e gentile. (Sara)
Respuesta de Club Canary Tours
Dear Aurora! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Josephine Vastarella
hace 2 años - 5 (Experiencia positiva)
Quella del parapendio è stata un'esperienza meravigliosa! La nostra guida, Dora, è stata fenomenale. Precisa, gentile e davvero di cuore!! Ci sono venuti a prendere in hotel e dopo il fantastico volo ci hanno riaccompagnato. Consiglio a tutti quest'esperienza ma sopratutto di affidarsi a lei e al tutto lo staff di Club Canary Tenerife Tourv Company che saluto con affetto!
Respuesta de Club Canary Tours
Dear Josephine, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Matthias Bergmann
hace 2 años - 5 (Experiencia positiva)
Ich habe 2 Touren mit Club Canary unternommen. Alles hat gut geklappt. 1. Wal und Delfintour ab Port Collon. 2 Arten gesehen, gutes Boot und guter Service mit Badehalt und Mittag. Parkgebühr in Porto Collon gingen mit 9 Euro für 5 Stunden auch halbwegs. 2. Bananenfarmbesichtigung. Für 8 Euro pro Person durften wir durch die Plantage gehen, die Schilder sogar auch auf deutsch lesen und an einer Verkostung mit netten Leuten teilnehmen. Über Whats App Kontaktmöglichkeit zur Reiseleitung.
Respuesta de Club Canary Tours
Dear Matthias, Thank you very much for giving us feedback. The Club Canary team is super happy to know that you had an excellent experience with our services. Also we are glad that you had a wonderful time at the Boat Trip in Tenerife and on the banana plantation tour. We hope to see you in Tenerife and organize more legendary experiences for you very soon. Kind Regards, Susanna :)
Jérôme LE GAVRIAN
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Jerome! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Guidet Periodista
hace 2 años - 5 (Experiencia positiva)
Me ha gustado mucho la atención que me brindó Samira, recomiendo mucho esta página porque tienen mejores precios en comparación con otras. Ofrecen actividades que merecen la pena para unas buenas vacaciones.
Respuesta de Club Canary Tours
Hi Guidet, Thank you so much for leaving this review. Samira is really happy to know that you enjoyed her services. It was a pleasure to arrange those legendary activities for you and would love to do it again in a near future. Kind Regards, Susanna :)
Eliany Camero
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Eliany! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Antoine Ramos
hace 2 años - 5 (Experiencia positiva)
Inscription facile Très professionnel Il nous aide pour s'inscrire Impatient de découvrir l excursion De très bon avis
Respuesta de Club Canary Tours
Hi Antoine, Thank you very much for giving us feedback. The Club Canary team is super happy to know that you had an excellent experience with our services. We hope to see you in Tenerife and organize more legendary experiences for you very soon. Kind Regards, Susanna :)
hou dingwen
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Hou! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Floriane Pétain
hace 2 años - 5 (Experiencia positiva)
Mille merci à Sara !! Elle m'a guidée, et grâce à elle j'ai pu trouver ce que je cherchais, et m'a aidé quand j'avais des soucis avec la réservation et après encore. Je recommande sincèrement, en plus elle est super sympathique !!!
Respuesta de Club Canary Tours
Hi Floriane, Thank you so much for leaving this review. Sara is really happy to know that you enjoyed her services. It was a pleasure to arrange those legendary activities for you and would love to do it again in a near future. Kind Regards, Susanna :)
Hersh Patel
hace 2 años - 5 (Experiencia positiva)
Dora was great at sorting out a last minute surprise for me and my fiance for a trip within 24hours of enquiry- even rerouting the pick up suit our schedule! Absolute gem!
Respuesta de Club Canary Tours
Hi Hersh, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange this unforgettable tour for you and would love to do it again in a near future. Kind Regards, Susanna :)
Kuba Müller
hace 2 años - 5 (Experiencia positiva)
Děkuji za rychlé potvrzení rezervace a celkově velmi dobrou komunikaci. Doporučuji Club Canary pro jejich spolehlivost a velký výběr aktivit.
Respuesta de Club Canary Tours
Dear Kuba! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Pop Antonio
hace 2 años - 5 (Experiencia positiva)
Mulțumim mult MARIA pentru răbdare si amabilitate !
Respuesta de Club Canary Tours
Hi Pop, Thank you so much for leaving this review. Maria is really happy to know that you enjoyed her services. It was a pleasure to assist you and would love to do it again in a near future. Kind Regards, Susanna :)
Iris Mulder
hace 2 años - 5 (Experiencia positiva)
Kind staff and fast replies to their whatsapp number. I recieved excellent customer service from Susanna :)
Respuesta de Club Canary Tours
Hi Iris, Thank you so much for leaving this review. I'm really happy to know that you enjoyed my service. It was a pleasure to arrange this legendary activity for you and your group! Kind Regards, Susanna :)
Steinþór Þorsteinsson
hace 2 años - 5 (Experiencia positiva)
Gekk vel að bóka og fljót svör við fyrirspurnum.
Respuesta de Club Canary Tours
Dear Steinbor! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Anthony Christian Evangelista
hace 2 años - 5 (Experiencia positiva)
Dora has been very helpful and friendly! Also provided suggestions on other things we could do during our trip, thank you!
Respuesta de Club Canary Tours
Hi Anthony, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Helio Silva
hace 2 años - 5 (Experiencia positiva)
Dora was kind and very attentive for my requests. Thank you!
Respuesta de Club Canary Tours
Dear Helio! Thank you, for taking the time to share your feedback with our team! We're glad that you had an amazing costumer service with our agent Dora. Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
S R
hace 2 años - 5 (Experiencia positiva)
Процес бронювання дуже простий. Дякувати Сюзанні, підібрала всі варіанти, допомогла з порадами. Чекаємо з нетерпінням самої нагоди!
Respuesta de Club Canary Tours
Dear Alex! It was a real pleasure to assist you with your booking. Hope to see you come back soon! Have an unforgettable experience! Best regards, Susanna :)
Haroldas Stasiulevicius
hace 2 años - 5 (Experiencia positiva)
Excellence customer services provided by Dora. Booked 2 tours, easy to communicate over WhatsApp. Highly recommend.
Respuesta de Club Canary Tours
Hi Haroldas, Thank you very much for giving us feedback. The Club Canary team is super happy to know that you had an excellent experience with our agent Dora. We hope to see you in Tenerife and organize more legendary experiences for you very soon. Kind Regards, Susanna :)
Louise Webster
hace 2 años - 5 (Experiencia positiva)
Following my booking, it was brought to my attention that I had selected the wrong day as there was not a pick up in my area that day. I was contacted immediately and this was corrected without any issues or problems. Susanna helped me through this process with ease. Thank you, I look forward to the trip 😁
Respuesta de Club Canary Tours
Dear Louise! It was a real pleasure to assist you and help you with your booking! Hope you enjoyed your tour and hope to see you come back soon to Tenerife! Best regards, Susanna :)
Andrei
hace 2 años - 5 (Experiencia positiva)
I would recommend chatting with them before booking as they are able to provide valuable insight. I spoke with Dora and she was very knowledgeable and helpful. Looking forward to our activities
Respuesta de Club Canary Tours
Hi Andrei, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. We wish you an unforgettable vacation in Tenerife! Kind Regards, Susanna :)
Malou Brug.
hace 2 años - 5 (Experiencia positiva)
Parfait. Très bon contact, bonne communication. Réservation rapide. Ravis.
Respuesta de Club Canary Tours
Dear Malou! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Bart Noels
hace 2 años - 5 (Experiencia positiva)
Dora really helped me perfectly. Correct and fast service!
Respuesta de Club Canary Tours
Dear Bart! Thank you, for taking the time to share your feedback with our team! We're glad that you enjoyed amazing service of our agent Dora! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Maryann Mcdonald
hace 2 años - 5 (Experiencia positiva)
Excellent customer service, shout out to Sara. Very easy to book, will use company again. 👌
Respuesta de Club Canary Tours
Hi Maryann, Thank you so much for leaving this review. Sara is really happy to know that you enjoyed her services. It was a pleasure to arrange those legendary activities for you and would love to do it again in a near future. Kind Regards, Susanna :)
Kev Bate
hace 2 años - 5 (Experiencia positiva)
Very pleased with booking service quick efficient and very helpful even sent a map of pickup point as we wasn’t familiar with area
Respuesta de Club Canary Tours
Dear Kev! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Corne van Osta
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Corne! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Jay Clark
hace 2 años - 5 (Experiencia positiva)
Amazing customer service and communication. Compliments to Dora she was fabulous throughout and very efficient. Thankyou team club canary 😁 Highly recommend !
Respuesta de Club Canary Tours
Hi Jay, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange those legendary activities for you and would love to do it again in a near future. Kind Regards, Susanna :)
Robert Young
hace 2 años - 5 (Experiencia positiva)
Great customer care and support. Maria gave first class help by return of request.
Respuesta de Club Canary Tours
Hi Robert, Thank you so much for leaving this review. Maria is really happy to know that you enjoyed her services. Hope to see you come back again in a near future. Kind Regards, Susanna :)
Ronick Somaiya
hace 2 años - 5 (Experiencia positiva)
Maria has helped me from the start and been very accommodating. She has helped answer any queries I have and ensured I have an amazing experience
Respuesta de Club Canary Tours
Hi Ronick, Thank you so much for leaving this review. Maria is really happy to know that you enjoyed her services. It was a pleasure to arrange this legendary activity for you and would love to do it again in a near future. Kind Regards, Susanna :)
Arham
hace 2 años - 5 (Experiencia positiva)
Dora was really knowledgable with great communication and super quick replies. Would highly recommend club canary based on my experience with Dora.
Respuesta de Club Canary Tours
Hi Arham, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. Hope you'll come back soon in Tenerife! Kind Regards, Susanna :)
Nina Breedveld
hace 2 años - 5 (Experiencia positiva)
the services is really good! I've been in touch with Dora. she can tell and explain a lot about the excursions. I definitely recommend booking excursions here
Respuesta de Club Canary Tours
Hi Nina, Thank you so much for leaving this review. Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange those legendary activities for you and would love to do it again in a near future. Kind Regards, Susanna :)
Ilaria Castelli
hace 2 años - 5 (Experiencia positiva)
Assistenza clienti super efficiente. Susanna mi ha aiutata a trovare la soluzione che cercavo in modo semplice e veloce. Ottimo lavoro e grazie ancora!!
Respuesta de Club Canary Tours
Cara Ilaria! Grazie mille per aver trovato un minutino per lasciare questa recensione. E' stato davvero un piacere aiutarti ed assisterti durante il processo della prenotazione. Spero che i tuoi familiari abbiano apprezzato tutto. Un grande abbraccio, Susanna :)
Fra
hace 2 años - 5 (Experiencia positiva)
Esperienza 5 stelle su 5 con questa compagnia, sono stati gentilissimi e in particolare una delle ragazze che ci ha seguito, Dora, è stata davvero fantastica nel trovarci le migliori soluzioni per le avventure che avevamo richiesto!! consiglio assolutamente
Respuesta de Club Canary Tours
Dear Fra! Thank you, for taking the time to share your feedback with our team! Dora is really happy to know that you enjoyed her services. It was a pleasure to arrange those legendary activities for you and would love to do it again in a near future. Kind Regards, Susanna :)
Miguel Angel Valles
hace 2 años - 5 (Experiencia positiva)
El personal muy profesional María muy detallista, profesional y encantadora
Respuesta de Club Canary Tours
Dear Miguel! Thank you, for taking the time to share your feedback with our team! We're glad that you enjoyed Maria's costumer service. Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Torsten Juul
hace 2 años - 5 (Experiencia positiva)
Fast response, nice communication, all questions answered by Dora
Respuesta de Club Canary Tours
Dear Torsten! Thank you, for taking the time to share your feedback with our team! Dora is really happy to know that you enjoyed her services. Hope to see you come back soon in Tenerife ! Regards, Susanna :)
Jos van der Baan
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Jos! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Anna Maria Vipavc
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Anna, Thank you for your 5 star rating, we look forward to seeing you in Tenerife for your next legendary activities! Regards, Susanna :)
nadav federman
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Nadav! Thank you for your feedback! We wish you an amazing trip and vacation, here in Tenerife ! Regards, Susanna :)
Lito Alayon Cubas
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Lito! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Riet Vander Mast
hace 2 años - 4 (Experiencia positiva)
Het was allemaal goed geregeld, Onze verwachtingen zijn ingelost, een aanrader. Ook heel behulpzaam bij het maken van de boeking, dankjewel!
Respuesta de Club Canary Tours
Lieve Riet! Bedankt voor je feedback. Het was echt een genoegen om u te helpen met de boeking en ik ben echt blij dat u genoten heeft van de tour naar het eiland Gomera! Ik hoop u snel terug te zien! Vriendelijke groeten Susanna :)
Amy Dean
hace 2 años - 5 (Experiencia positiva)
Susanna was really helpful with creating my booking and ensuring all of the details were correct. Fantastic customer support and really helpful with fast responses.
Respuesta de Club Canary Tours
Dear Amy! It was a real pleasure to help you and to assist you with your booking for the Atlantic Star boat trip ! I wish an unforgettable experience and vacation. Best Regards Susanna :)
Irene Esquerdo Terol
hace 2 años - 5 (Experiencia positiva)
Muy contenta con el servicio, María me atendió enseguida, respondió todas mis preguntas con amabilidad y me hizo la reserva en cinco minutos.
Respuesta de Club Canary Tours
Hola Irene, ¡Gracias por tus amables palabras! Estamos encantados de que nuestra agente Maria haya podido ayudarte de la mejor manera en organizar tus excursiones en Tenerife. Nos esforzamos por ofrecerle la mejor experiencia posible a nuestros clientes para que puedan recordar esta memorable experiencia que estamos seguros de que te encantara! ¡Gracias por confiar en nosotros! Atentamente, Susanna :)
B K
hace 2 años - 1 (Experiencia negativa)
Très décevant, le service n'est pas à la hauteur
Respuesta de Club Canary Tours
Hey! You posted your review at the wrong company, because we do not disappoint people ;) Club Canary is committed daily to giving tourists around the world the best possible experiences. Our team does their job with love, managing to organize successful: luxury private yacht charters, excursions to large group getaways and wedding requests down to the last details. And we have a reputation for giving a 5 star service. We understand that this review must have been a mistake, but check us out once you are visiting Tenerife.
Ztd Lbc
hace 2 años - 1 (Experiencia negativa)
Malhonnête
Respuesta de Club Canary Tours
You posted a review to the wrong company. Our team searched everywhere for your contact information, but couldn't find it anywhere. Then we asked some of our customers from the past month if they had any feedback. And these are some examples: March 2023 - Thank you Club Canary for organizing our secret marriage proposal on a boat it was amazing, and best of all she said YES! - Service is amazingly fast, and then also the best price guarantee, GREAT! - Club Canary gave us great service, we booked a successful team outing for our group of 34 including private boat trip and quad bike ride to the Teide. Club Canary makes hundreds of tourists in the Canary Islands happy every day by organizing unforgettable memories. We will always welcome constructive honest reviews from our customers with open arms but everything indicates that you have never been in touch with us.
Marlyne
hace 2 años - 4 (Experiencia positiva)
Quickly informed on line how to travel best!
Respuesta de Club Canary Tours
Hi Marlyne, Thank you for leaving this review. It was a pleasure to assist you and give you some informations. We wish you an unforgettable vacation! Regards, Susanna :)
Dan
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Dany! Thank you, for taking the time to share your feedback with our team! Have un unforgettable vacations, here in Tenerife ! Regards, Susanna :)
Ninela Mititelu
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Ninela! Thank you, for taking the time to share your feedback with our team! We wish you an amazing holiday on the Tenerife island! Regards, Susanna :)
Anna E
hace 2 años - 5 (Experiencia positiva)
We spent really nice time! Boat was really nice, captain and crew. Also Dora, who helped us to book a trip☺️❤️
Respuesta de Club Canary Tours
Hi Anna, Thank you very much for giving us feedback. The Club Canary team is super happy to know that you had an excellent experience with our services. Also we are glad that you had a wonderful time at the Boat Trip in Tenerife. We hope to see you in Tenerife and organize more legendary experiences for you very soon. Kind Regards, Maria :)
Bogdana Vereha
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Bogdana, Thank you, Robina, for taking the time to share your feedback with our team! Regards, Maria :)
Evan Miller
hace 2 años - 5 (Experiencia positiva)
I'm here in Puerto de la Cruz and was having trouble figuring out things. I found Club Canary and Susanna answered all my questions, which were many and I feel so much better after having her help me out. Being able to ask specific questions and get really nice responses back is something I don't always get as a tourist.
Respuesta de Club Canary Tours
Dear Evan, We are so glad to hear you had an amazing with Susanna. We will be here any time you need to plan your activities in the Canary Islands. Kind regards, Maria :)
Thirumagal Ashokayer
hace 2 años - 5 (Experiencia positiva)
Good customer service, we booked in withDora Felaco through Whats app She was very accommodating and responded to us so quickly. Thanks so much for your help ! If you're going to book an Quad experience, I would recommend contact Dora Felaco ! She's so helpful. We had a good experience with Club Canary, From start to finish it was the best experience we have ever been on. I cannot recommend enough we will most certainly be booking again on our next visit, thank you everyone for making our holiday special.
Respuesta de Club Canary Tours
Hi Thirumagal, The Club Canary team appreciates your kind words towards our amazing agent Dora. We appreciate you recommend our customer service and our company. We will be here any time you need to plan your activities in the Canary Islands. Regards, Maria :)
Lucia Kucserova
hace 2 años - 5 (Experiencia positiva)
I was speak with Dora. She was very frendly and helpfull. Thank you very much for your service.
Respuesta de Club Canary Tours
Hi Lucia, Thank you so much for your review. It was a pleasure for Dora to organize your experience in Tenerife. She is delighted to know that you enjoyed herservice. It will be a pleasure to have you in Tenerife in a near future. Kind Regards, Maria :)
Bobbie Kleijne
hace 2 años - 5 (Experiencia positiva)
Very friendly and very helpful! Looking forward to our fotoshoot!
Respuesta de Club Canary Tours
Hi Bobbie, The Club Canary team is super happy you had this amazing experience with our agents. We are very proud of our team and glad that you are satisfied with our customer service. We are sure your photos will be amazing. Kind Regards, Maria :)
ChOcoVanitO
hace 2 años - 5 (Experiencia positiva)
Maria helped us book our two trips to this beautiful island, we loved it and we recommand clubcanary, the bus was always on time and the guides were perfect ! Just go for it ! 🥰 Thanks Maria!!!
Respuesta de Club Canary Tours
Hi, Thank you very much for giving us feedback in detail. I am super happy to know that you had an excellent experience with our services. Also we are glad that you had a wonderful time at the experiences. We hope to see you in Tenerife and organize more legendary experiences for you very soon. Kind Regards, Maria:)
Ed
hace 2 años - 5 (Experiencia positiva)
Zeer goed geholpen door Dora per SMS mail en WhatsApp. Top
Respuesta de Club Canary Tours
Hi Ed, Thank you for sharing your feedback with us. Club Canary is really proud of all our agents, we are delighted about your satisfaction with Dora's service. We hope to see you in Tenerife in a near future. Kind Regards, Maria :)
Vladimir Smirnov
hace 2 años - 5 (Experiencia positiva)
Club Canary’s service was very good. Dora, from customer service, was friendly and pleasant, and online-booking with her was easy and fast. Jet Ski Safari was very cool! 👍
Respuesta de Club Canary Tours
Hi Vladimir, Thank you very much for sharing this review with us. The Club Canary team loves to know that you enjoyed the Jet Ski Safari in Tenerife. We hope you come back very soon to do more legendary experiences. Kind Regards, Maria :)
Clara Gysen
hace 2 años - 5 (Experiencia positiva)
mevrouw Dora heeft mij direct geholpen, zoals het hoort maar dikwijls niet is
Respuesta de Club Canary Tours
Hi Clara, The Club Canary team appreciates your kind words towards our amazing agent Dora. We are very proud of our team and glad that you are satisfied with our customer service. Kind regards, Maria :)
Claudia F.
hace 2 años - 5 (Experiencia positiva)
Sehr angenehme Korrespondenz mit Dora.
Respuesta de Club Canary Tours
Hi Claudia, Thank you Robina, for taking the time to share your feedback with Club Canary, Dora is amazing. Regards, Maria :)
Jack Abrey
hace 2 años - 5 (Experiencia positiva)
Amazing service from Dora - really excited to swim with the turtles soon!
Respuesta de Club Canary Tours
Dear Jack, We are so glad to hear you had a great experience with Dora. We will be here any time you need to plan your activities in the Canary Islands. Kind regards, Maria :)
Ivascu Pufi
hace 2 años - 5 (Experiencia positiva)
The service is very good and Dora is the best!!
Respuesta de Club Canary Tours
Dear Ivascu, The Club Canary team is super happy you had this amazing experience with our agent Dora. It will be a pleasure to have you in Tenerife in a near future. Kind Regards, Maria :)
Robert Green
hace 2 años - 5 (Experiencia positiva)
Dora has been incredible in helping book our excursion. She was prompt to respond and although our initial date chosen was not available, she was quick to provide multiple options and get the booking changed instantly with no hassles. She is an asset to Canary Club and makes me feel confident our trip will be amazing.
Respuesta de Club Canary Tours
Hi Robert, The Club Canary team appreciates your kind words towards our amazing agent Dora. We are very proud of our team and glad that you are satisfied with our customer service. Kind regards, Maria :)
Lea Močnik
hace 2 años - 5 (Experiencia positiva)
Maria was very kind and helpful. At the last minute she organized a trip to banana plantations. I highly recommend it. THANK YOU.
Respuesta de Club Canary Tours
Hi Lea, Thank you so much for your review. It was a pleasure for me to organize the Banana Farm Experience in Tenerife. I am delighted to know that you enjoyed my service. It will be a pleasure to have you in Tenerife in a near future. Kind Regards, Maria :)
Viktória K.
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Viktoria, Thank you for your 5 star rating, we look forward to seeing you in Tenerife for your next legendary activities! Regards, Maria :)
caroline meier
hace 2 años - 5 (Experiencia positiva)
Great & efficient service, thank you Susana.
Respuesta de Club Canary Tours
Hi Caroline, Thank you for sharing your feedback with us. Club Canary is really proud of all our agents, we are delighted about your satisfaction with Susanna's service. We hope to see you in Tenerife in a near future. Kind Regards, Maria :)
Marie Defraigne
hace 2 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Marie, Thank you for the 5 star review, we are glad you enjoyed your quad biking and diving experience. We look forward to seeing you soon. Best regards, Maria:)
Marjon van Kampen - Mandos
hace 2 años - 5 (Experiencia positiva)
Duidelijke informatie, goed contact en snelle service.
Respuesta de Club Canary Tours
Dear Marjon, We are so glad to hear you had a great experience with our agents. We will be here any time you need to plan your activities in the Canary Islands. Kind regards, Maria:)
Darius Dimsa
hace 2 años - 5 (Experiencia positiva)
Fanatastic fishing tour.Nice and friendly crew.Excelent service.
Respuesta de Club Canary Tours
Hi Darius, Thank you, Darius, for taking the time to share your feedback with our team! Regards, Maria :)
Sarah Abu
hace 2 años - 5 (Experiencia positiva)
Amazing service from Maria, thank you!
Respuesta de Club Canary Tours
Hi Sarah, Thank you much for leaving this review. I am really happy to know that you enjoyed our services. It was a pleasure to arrange those legendary activities for you and would love to do it again in a near future. Kind Regards, Maria :)
Vanessa Smith
hace 2 años - 5 (Experiencia positiva)
I was very unsure with lots of questions but Maria was very patient and helped me get the answers I needed to book our trip and I'll be in touch with you again soon to book some more! Really excited to get there now!!!
Respuesta de Club Canary Tours
Hi Vanessa, Thank you very much for your comment. We are delighted that our agent Maria has been able to help you in the best way to organize your excursions in Tenerife. We hope it will be an unforgettable experience. We look forward to seeing you at Club Canary. See you soon. Best regards, Mathilde
Tyler Norris
hace 2 años - 5 (Experiencia positiva)
Parasailing was really fun and the photos we got were great!
Respuesta de Club Canary Tours
Hi Tyler We greatly appreciate you sharing with us your parasailing experience. We are always delighted to hear that you enjoyed the activity and could take great photos! We hope that you will find it especially memorable. The Club Canary team looks forward to seeing you back soon for even more amazing adventures. Warm wishes, Gloria
Harry Done
hace 3 años - 5 (Experiencia positiva)
Maria was so helpful and kind, answering every possible question I had and making my experience so much easier! Highly recommend to anyone wanting to book a trip through them! Service is outstanding thanks again Maria :)
Respuesta de Club Canary Tours
Hi Harry, Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re satisfied with our agent's customer service provided. It makes us incredibly happy to know that we were able to help you make your experience a lot smoother! We appreciate you taking the time to write this review; it means a lot to us. We hope to see you again soon at Club Canary! Best regards, Gloria.
Paula Rodríguez Castro
hace 3 años - 5 (Experiencia positiva)
María, nos ha ayudado mucho a organizar un par de excursiones en Tenerife durante nuestras vacaciones! Ha sido muy amable, responde rápido y todo muy fácil! Con muchas ganas de tener ya las dos experiencias de avistamiento de ballenas y delfines y puesta de Sol y estrellas en el Teide!
Respuesta de Club Canary Tours
Hola Paula, ¡Gracias por tus amables palabras! Estamos encantados de que nuestra agente Maria haya podido ayudarte de la mejor manera en organizar tus excursiones en Tenerife. Nos esforzamos por ofrecerle la mejor experiencia posible a nuestros clientes para que puedan recordar esta memorable experiencia que estamos seguros de que te encantara! El avistamiento de ballenas y delfines y la puesta de sol y estrellas en el Teide es una actividad que merece la pena hacer. ¡Gracias por confiar en nosotros! Atentamente, Gloria.
Andrea Seyfarth
hace 3 años - 5 (Experiencia positiva)
Gute Auskünfte, Ticket war sofort da, nach Bestätigung über WhatsApp, allerdings musste man zuerst die Nummer in WhatsApp hinterlegen, sonst denkt das Telefon, dass WhatsApp noch nicht installiert ist. Ist vielleicht ein Android-Problem
Drew Russell
hace 3 años - 5 (Experiencia positiva)
Dora helped my family book a last minute spot to the Medieval Night whilst in Tenerife….which others had said was fully booked…great customer service from Dora! ⭐️
Respuesta de Club Canary Tours
Hi Drew, We are delighted that our agent Dora has been able to help you in the best way possible in organising the Medieval Night experience. We strive to provide the best possible service for our clients so that they can remember this memorable event! Club Canary hopes to see you again soon. Best regards, Gloria.
Avikar Singh
hace 3 años - 5 (Experiencia positiva)
Great customer service from Dora . She answered all of my questions in a timely and professional manner . Cannot wait for the stargazing tour now .
Respuesta de Club Canary Tours
Hi Avikar, Thank you very much for your comment, it always makes us happy to know that our agents are very helpful. The stargazing tour is an extraordinary experience, we hope you will find it unforgettable.. The Club Canary team hopes to see you soon for even more legendary activities. See you soon. Kind regards, Mathilde
Rob Jones
hace 3 años - 5 (Experiencia positiva)
Brilliant service by Susana. Highly recommend. Arrange alternative activity when original was cancelled due to poor weather.
Respuesta de Club Canary Tours
Hi Rob, Thank you very much for your comment. We are proud of our agent Susanna, we are delighted that despite the bad weather, we can provide you with legendary experiences. Club Canary looks forward to seeing you again. Kind regards, Mathilde
Hans Riedl
hace 3 años - 5 (Experiencia positiva)
Alles Super von Anfang bis zum Ende der Reise besonders muss ich die Reiseleiterin und den Busfahrer loben der Canari Club ist nur zu empfehlen.
Respuesta de Club Canary Tours
Dear Hans, Vielen Dank für Ihren Kommentar. Wir freuen uns, dass wir Ihnen ein unvergessliches Erlebnis bieten können. Das Club Canary Team hofft, Sie bald wiederzusehen, um Ihnen noch viele weitere legendäre Aktivitäten zu zeigen. Bis bald. Mit freundlichen Grüßen, Mathilde
G N G
hace 3 años - 5 (Experiencia positiva)
Many thanks to Susanna, which helped us out a lot with our Stargazing booking, fast and kind service can be found here. Painless process, helpful people and good experiences.
Respuesta de Club Canary Tours
Hi G N G, Thank you very much for trusting us, we are proud of our agent Suzanna. And we are delighted to be able to offer you the Stargazing experience. The Club Canary team hopes to see you again. See you soon. Kind Regards, Mathilde
Alexandra Renno
hace 3 años - 5 (Experiencia positiva)
Wir haben bei Susanna zwei wundervolle Unternehmungen gebucht. Mit beiden waren wir super zufrieden und können Club Canary sehr empfehlen. Schön fanden wir die persönliche Beratung von Susanna vom Club Canary und die anschließende tolle Betreuung. Die Unternehmungen selbst waren sehr beeindruckend. Wir waren zu viert. Die Yachtfahrt mit zwei Skipper, gepflegte Verköstigung tolle Tour über 6 Stunden. Ein wundervolle Erfahrung. An einem anderen Tag haben wir einen Jeep mit Fahrer gebucht und die Nachbarinsel La Gomera erkundet. Wir hatten viel Spass und viel Platz zu viert im großen Jeep. Alles rundum perfekt.
Respuesta de Club Canary Tours
Hi Alexandra, Thank you so much for your review. The Club Canary team is delighted to hear the amazing feedback about our agent Susanna. We would love to accommodate all requests in an easy and efficient way very soon in Tenerife. The Club Canary team will be here to welcome you again . Kind Regards, Maria
Niko Vänttinen
hace 3 años - 5 (Experiencia positiva)
Had great service from Susanna. Would recommend to everybody. It was so easy to rent two ebikes from her.
Respuesta de Club Canary Tours
Dear Niko, Thank you very much for sharing your experience with us. The Club Canary team are truly proud of all of our agents, we are sure Susana has given you fabulous service. We look forward to seeing you in Tenerife very soon. Best regards, Maria
Alessia Galatioto
hace 3 años - 5 (Experiencia positiva)
Reddit Shorts
hace 3 años - 5 (Experiencia positiva)
Booked the Teide Stargazing tour through them and everything went smoothly. My wife and I really enjoyed our stay there. Met some great people and had a great time!
Respuesta de Club Canary Tours
Hi Jack Rodgers, Thank you so much for your review. We really appreciate it. The Club Canary team is really happy that you and your wife enjoyed the Stargazing experience in Tenerife from start to finish. It will be a pleasure to arrange more legendary activities in a near future. Kind Regards, Maria
natali_SOLAR
hace 3 años - 5 (Experiencia positiva)
Благодарим, Сюзанну за прекрасно подобранную экскурсию по острову) Чудесный водитель и экскурсовод Maria, рекомендуем эту прекрасную организацию) Gracias, Suzanne por un recorrido bien elegido por la isla) Un maravilloso conductor y guía María, recomendamos esta excelente organización)
Respuesta de Club Canary Tours
Hi Natali, Thank you so much for sharing your review with us. We are extremely happy that you had a great experience with our amazing agent Susanna. We hope you come back to do more legendary experiences in Tenerife soon. Kind Regards, Maria
oje willichnicht
hace 3 años - 4 (Experiencia positiva)
Maria hat uns mit viel Geduld durch das wenig durchsichtige Prozedere geführt. Danke dafür! Jetzt hoffen wir auf eine schöne Tour
Respuesta de Club Canary Tours
Hello Oje, Club Canary is taking your feedback into consideration, I am glad you were happy to help you with the booking process, we look forward to offering you more experiences on your next visit. Best regards, Maria
Sara Rodrigo
hace 3 años - 5 (Experiencia positiva)
Hemos hecho reserva con Maria y nos ha atendido genial. Hemos hecho la reserva muy fácil con su ayuda.
Respuesta de Club Canary Tours
Hello Sara, I hope your Kayak experience was amazing. It was a pleasure to help you. Best regards, Maria
Lora Alekseenko
hace 3 años - 5 (Experiencia positiva)
Отзывчивые, быстро забронировали, все прекрасно!
Respuesta de Club Canary Tours
Hello Lora, Thank you for your words, Maria
Aļona Pašuka
hace 3 años - 5 (Experiencia positiva)
Fantastic service! Very recommended! I was impressed by quick and effective assistance! Many thanks to Maria and Dora for support! They helped me a few times to get a tickets for a dates, which were not available on other sites. Offered prices a always the best. Thanks!
Respuesta de Club Canary Tours
Hello Aļona Pašuka! I'm happy to help you get your tickets, Club Canary would like to see you again very soon ;) Regards, Maria
Omar Rebaioli
hace 3 años - 5 (Experiencia positiva)
Ho prenotato un'escursione con guida in italiano, sono stato prontamente avvisato che il giorno da me scelto non ha possibilità di guida in italiano. Maria, con molto disponibilità e gentilezza, a provveduto a darmi ogni informazione ed a modificare la prenotazione cambiando la data. Maria mi ha contattato praticamente subito, senza nessuna attesa Grazie Maria
Respuesta de Club Canary Tours
Hello Omar! It was our pleasure to help you with the booking process, we look forward to seeing you again. Best regards, Maria
Sigridur Karlsdottir
hace 3 años - 3 (Experiencia positiva)
Standard paragliding BUT one of the employees on the boat threw his cigarette bud in the ocean when he was done smoking it?! Really awful to see
Respuesta de Club Canary Tours
Hi Sigridur! Thank you for your feedback. Fortunately it wasn't any of our workers at Club Canary who did this, we all care about nature protection and animal welfare. We will report this feedback to the boat team to take action. We are glad you also enjoyed the paragliding experience in Tenerife. Best Regards Susanna
Sean Slater
hace 3 años - 5 (Experiencia positiva)
We contacted Club Canary to book a boat charter and a stargazing tour. Both were excellent. I was really impressed with the customer service at Club Canary, especially with Maria, who helped with many last minute details and weather related changes. If we ever come back to Tenerife I will definitely reach out to Maria. Thanks for the amazing experiences.
Respuesta de Club Canary Tours
Dear Sean! Thank you so much for sharing your review with us. We are extremely happy that you had a great experience with our agent Maria and that you enjoyed your boat charter and stargazing tour in Tenerife. We hope you come back here to do more legendary experiences soon. Kind Regards, Susanna.
Iswarya balan
hace 3 años - 5 (Experiencia positiva)
Our experience with club canary has been excellent . We planned some events with kids at the last moment. Luckily Susanna was there to assist and guide us book events for us. Great customer support and well organised 🙏🏼
Respuesta de Club Canary Tours
Hi Bonny, Thank you very much for your feedback. It was a pleasure to guide you through the best excursions in Tenerife. I am really happy that you enjoyed both parasailing and the whale watching tour. I hope to see you in the island in a near future. Kind Regards, Susanna.
Calvin Garraway
hace 3 años - 5 (Experiencia positiva)
My experience with Club Canary has been wonderful. I got into contact with Dora and she told me the details about this yacht and it came with all kinds of services. Everything was very well-organized and thanks to them we had a great time!
Respuesta de Club Canary Tours
Hi Calvin, Thank you so much for sharing your review with us. We are extremely happy that you had a great experience with our agent Dora and that you enjoyed your boat trip in Tenerife. We hope you come back to do more legendary experiences in Tenerife soon. Kind Regards, Susanna.
Bonny Klaasing
hace 3 años - 5 (Experiencia positiva)
Het parasailen was goed verzorgd alsook de boottocht met de Atlantic star Tenerife. Ik ben zeer goed geholpen door Christina van club Canary. Ik raad het iedereen aan om hier te boeken!
Respuesta de Club Canary Tours
Hi Bonny, Thank you very much for your feedback. It was a pleasure to guide you through the best excursions in Tenerife. I am really happy that you enjoyed both parasailing and the whale watching tour. I hope to see you in the island in a near future. Kind Regards, Cristina.
Aida Bouza
hace 3 años - 5 (Experiencia positiva)
Nada más llegar a la isla me puse en contacto con ellos y vía WhatsApp, majísimos, nos explicaron dos actividades para los próximos días. Aclararon nuestras dudas rápidamente y fuimos en quad al Teide, experiencia fabulosa, y a ver las ballenas en un barco velero de no más de 10 personas con almuerzo y bebida incluida, también un bañito en el mar. Todo perfecto con ellos!!! Repetiremos si volvemos a Tenerife
Respuesta de Club Canary Tours
Hola Aida, Muchísimas gracias por compartir tu experiencia con nosotros. Es un placer para el equipo de Club Canary saber que gracias a nosotros has podido disfrutar de momentos maravillosos en Tenerife. Esperamos que vuelvas a repetir actividades inolvidables tales como la excursión de quad safari para ver el Teide, y la excursión en velero para ver ballenas y delfines. Un cordial saludo, Cristina.
Juli
hace 3 años - 5 (Experiencia positiva)
the paragliding was such a nice experience, I would do it again and such a friendly pilot I am very happy :)
Respuesta de Club Canary Tours
Hi Juli, Thank you very much for sharing this review with us. The Club Canary team loves to know that you enjoyed the paragliding experience in Tenerife. We hope you come back very soon to do more legendary experiences. Kind Regards, Cristina.
Marco Rivolta
hace 3 años - 2 (Experiencia negativa)
Esperienza da dimenticare: prendo appuntamento online per un'escursione in Kayak a Tenerife, mi viene dato un indirizzo sbagliato, sebbene a 150 metri al luogo di incontro. Chiamo il numero di Club Canary e mi viene detto di chiamare il numero sulla prenotazione, al quale risponde una ragazza appena sveglia in maniera scontrosa, dicendomi di aspettare ancora perché ero in anticipo di 5 minuti. Chiedendo informazioni mi viene detto qual è il posto e arrivo lì in ritardo. Intanto piove, il mare è molto mosso e fa freddo, e la società che si occupa dell'escursione (Club Canary fa da intermediario) non si preoccupa minimamente di rimandare l'escursione. Il risultato: non è stato possibile fare snorkeling a causa del mare troppo mosso, e due ragazze sono state male a causa del freddo e del mal di mare. E peraltro per avere le foto scattate hanno preteso di essere pagati! Quando ho fatto presente il problema agli organizzatori loro ci hanno riso su, comportamento decisamente non professionale dato che due persone sono state male. Senza dubbio da Club Canary rispondono sempre e tempestivamente in caso di bisogno, ma dovrebbero tenere conto delle compagnie con cui si interfacciano per offrire esperienze ai turisti. Sconsiglio vivamente di affidarsi a loro.
Respuesta de Club Canary Tours
Caro Marco! Grazie per il tuo feedback. Siamo molto dispiaciuti che la tua esperienza di Kayak non sia stata gradita. L’agenzia Club Canary è specializzato nel noleggio di barche di lusso e offre diversi tour a Tenerife, il kayak è uno di questi e, come indicato online, offriamo questa esperienza attraverso una società molto apprezzata chiamata, Atlantis. Ci dispiace molto che non abbiate potuto vedere le tartarughe. Sono animali liberi e purtroppo a volte Tenerife può essere fredda nel periodo invernale, soprattutto il 5 dicembre, ma è comunque bello pensare che abbiate avuto l'opportunità di fare questa attività nel cuore dell'inverno. Nonostante tutto, ci fa piacere che hai detto che siamo sempre disponibili e che abbiamo un Servizio Clienti veloce. Cerchiamo sempre di fare del nostro meglio per rendere i nostri clienti il più possibile felici. Grazie per questo feedback positivo. Tuttavia, le nostre recensioni su Google riguardano il servizio da noi fornito, che tu hai descritto come "veloce e disponibile". Accogliamo con piacere ogni suggerimento per migliorare il servizio. Pertanto, puoi lasciare una recensione direttamente sulla pagina del prodotto "https://clubcanary.com/tenerife/kayak/". In questo modo potrai aiutare altre persone interessate a questa escursione. Cordiali saluti , Team Club Canary
Leonel Duarte
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Leonel, Thank you very much for your 5 star rating to our company. Club Canary hopes you come back to Tenerife in a near future to enjoy more legendary experiences. Kind Regards, Cristina.
Chadi De Groof
hace 3 años - 5 (Experiencia positiva)
Geweldige ervaring! We werden op tijd opgehaald op het afgesproken afhaalpunt en werden gebracht naar een schattig traditioneel restaurantje, van hieruit reed de bus ons de Teide op, we stopte bij een uitkijkpunt waar we de mooie zonsondergang konden ervaren en eventueel iets konden drinken. 20 minuten verder van het uitkijkpunt kwamen we op onze “stargazing” plek aan, wat een ONGELOOFLIJK zicht, een sterrenhemel die we nog nooit eerder ervaren hebben! Een grote aanrader als je tenerife bezoekt!
Respuesta de Club Canary Tours
Beste Chadi, Heel erg bedankt voor het achterlaten van zo'n geweldige review! We zijn erg blij dat uw Stargazing Tenerife ervaring geweldig was! We raden elke toerist die voor het eerst naar Tenerife komt aan om deze tour te proberen, want dit is ongetwijfeld een onvergetelijke herinnering. We hopen je weer te zien op de Canarische Eilanden en je te verrassen met nieuwe heldere emoties. Met vriendelijke groeten, Daria.
ghislaine COLAS
hace 3 años - 5 (Experiencia positiva)
Nous ferons un court séjour sur Tenerife pour le nouvel an et Maria m a bien guidée pour les excursions en Français. On a hâte d y être !
Respuesta de Club Canary Tours
Salut Ghislaine, Merci beaucoup de partager votre expérience avec nous. L'équipe du Club Canary est vraiment fière de tous nos agents, nous sommes sûrs que Maria vous a donné un service fabuleux. Nous avons hâte de vous voir à Tenerife très bientôt. Sincères salutations, Cristina.
phuiyuen wong
hace 3 años - 5 (Experiencia positiva)
Booked a kayaking trip at very short notice. Susanna was very helpful and attentive, giving clear advice throughout the booking process. Great customer service!
Respuesta de Club Canary Tours
Hi Phuiyuen, Thank you so much for sharing your review with us. We are extremely happy that you had a great experience with our amazing agent Susanna. We hope you come back to do more legendary experiences in Tenerife soon. Kind Regards, Cristina.
Miguel Hernandez Martin
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hola Miguel, Muchas gracias por compartir esta valoración de 5 estrellas con el equipo de Club Canary. Espero que hayas tenido una experiencia increíble en Tenerife. Un cordial saludo, Cristina.
umberto r
hace 3 años - 5 (Experiencia positiva)
One of the most beautiful excursions you can do in Tenerife is the private boat trip to see marine life (whales and more). We have been relying on Club Canary for a couple of years and have always enjoyed it. This year we chose the Armani boat which is a little smaller than the others. Ideal for a group of 4 people. The boat is very beautiful. Equipped with all comforts including the toilet. We were greeted friendly by the captain who offered us a glass of wine. We had a well-stocked fridge available for the whole trip. Our excursion was particularly fortunate. We saw several families of whales from very close as well. A show! Then stop in El Puertito to swim and…Paella. All perfect. To repeat
Respuesta de Club Canary Tours
Dear Umberto, The Armani boat is indeed a great choice to spend an amazing day in Costa Adeje in a cozy and relaxed way. Whale-watching in Tenerife is something you never get tired of! We are so glad you are happy with our services over the years. It will be a pleasure to arrange more legendary activities in the future. Kind regards, Valesca
Talha Shahid
hace 3 años - 5 (Experiencia positiva)
I've tried a lot of websites to book tours but Club Canary was by far the best. The trips were really easy to book through their website and the customer service was great!
Respuesta de Club Canary Tours
Dear Talha, We are so glad to hear you had a great experience with our agents. We will be here any time you need to plan your activities in the Canary Islands. Kind regards, Valesca
Elina Olsen
hace 3 años - 5 (Experiencia positiva)
We had grate time on a yate OPERA 60 with Fabticio and captain Jony. Wonderful program, lots of care good food and Champagne from the crew 👍🍾🥂 The most value thing was a dolphins and whales! We so around 8 on close hold. They was accompanied us for about 15 minutes! It was fantastic! THANK YOU Club Canary for this amazing day! Best regards! Elina Olsen, Oslo, Norway 🇳🇴/Tenerife , Spain 🇪🇸 ♥️
Respuesta de Club Canary Tours
Hello Elina, Thank you very much for sharing this review. We are very happy that you enjoyed the OPERA 60 boat trip and the service of its crew. We at Club Canary are also very happy that you saw one of our most precious animals on this island, the beautiful dolphins. We hope to see you again in the near future. Kind regards, Cristina.
Olga Sang
hace 3 años - 5 (Experiencia positiva)
Взяли билеты на водную 3-х часовую прогулку. Очень понравилось! Увидели дельфинов, купались с борта Яхты, ещё и обедом накормили:) впечатлений масса! Спасибо Club Canary 🙏🏻
Respuesta de Club Canary Tours
Здравствуйте, Ольга, Большое спасибо за ваш отзыв. Мы очень рады, что вам понравилась ваша трехчасовая прогулка на борту одной из наших удивительных яхт. Club Canary надеется, что вы вернетесь снова, чтобы еще раз увидеть дельфинов в Атлантическом океане. С уважением, Кристина.
Chloe-Ann Crewe
hace 3 años - 5 (Experiencia positiva)
Dora was extremely helpful in helping me plan a quad trip to Mt Teide. She's absolutely wonderful:)
Respuesta de Club Canary Tours
Hi Chloe-Ann, Thank you for sharing your feedback with us. Club Canary is really proud of all our agents, we are delighted about your satisfaction with Dora's service. We hope to see you in Tenerife in a near future. Kind Regards, Cristina.
Samantha Allis
hace 3 años - 5 (Experiencia positiva)
We went on the kayak and snorkel tour. It was so much fun. We saw dolphins and sea turtles! Chris & David were our instructors for the afternoon & they were brilliant. I kayaked with my mum whos nearly 70 and they were so kind to her & everyone on the trip. They made the trip! Couldn’t of asked for more. Thank you! Thank you! Thank you for such a wonderful experience
Respuesta de Club Canary Tours
Hi Samantha, Thank you so much for your review. It was a pleasure to hear that you had such an amazing time kayaking and snorkeling in Tenerife with Club Canary. We hope you come back in a near future to do more legendary experiences with us. Kind Regards, Cristina.
Mark Taylor
hace 3 años - 5 (Experiencia positiva)
This is the second year we’ve booked experiences with Club Canary. Christina was really helpful and well organised. Great value for money. The paragliding trip was sensational - absolutely loved it! Looking forward to our sunset cruise later today - a repeat from last year 😊😊
Respuesta de Club Canary Tours
Hi Mark, Thank you so much for your review. It was a pleasure to meet you at our office. I am glad you had a sensational paragliding trip, and I am sure it will be the same for the Atlantic Star private boat trip. I hope you come back next year again. Kind Regards, Cristina.
Scott Inglis
hace 3 años - 5 (Experiencia positiva)
Great experience from start to finish. Cristina message back so quickly! Highly recommended.
Respuesta de Club Canary Tours
Hi Scott, Thank you so much for your review. We really appreciate it. The Club Canary team is really happy that you enjoyed the kayaking experience in Tenerife from start to finish. It will be a pleasure to arrange more legendary activities in a near future. Kind Regards, Cristina.
Selene Baca
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hola Selene, Muchas gracias por su valoración sobre Club Canary. Espero que disfrute de su experiencia para ver el atardecer y estrellas en en Parque Nacional del Teide. Un cordial saludo, Cristina.
Julien Hervier
hace 3 años - 5 (Experiencia positiva)
Super efficace et flexible. Maria nous a trouvés de belles activités à des tarifs en dessous de ceux trouvés au bord de mer.
Respuesta de Club Canary Tours
Bonjour Julien, Merci beaucoup d'avoir partagé votre opinion avec nous. Nous sommes vraiment fiers de notre équipe, et heureux que vous ayez eu un excellent service avec notre agent Maria. Nous espérons vous revoir très bientôt à Tenerife. Sincères salutations, Cristina.
Eugenia Gorelik
hace 3 años - 5 (Experiencia positiva)
Bokningen var smidig och hjälp på live chat var över all förväntan. Kompletterar recensionen efter själva upplevelsen. En rolig upplevelse. Alla är mycket nöjda!
Respuesta de Club Canary Tours
Hej Eugenia, Tack så mycket för att du delade med dig av din erfarenhet till Club Canary-teamet. Jag är säker på att upplevelsen av parascending på Teneriffa kommer att bli oförglömlig för din familj. Leva legendariskt! Med vänliga hälsningar, Cristina.
Radka Kotvaltová
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Radka, Thank you for your 5 star review. We are happy that your experience with Club Canary customer service went well and you enjoyed the activities. Hope that you will come back to the Canary Islands and we will see you again! Kind regards, Daria.
Joerdis Nieschant
hace 3 años - 5 (Experiencia positiva)
Sehr guter Service von Susanna, die meine Buchungsprobleme, trotz später Stunde, schell gelöst hat. Super!
Respuesta de Club Canary Tours
Hallo Joerdis, vielen Dank für Ihr Feedback. Das Team von Club Canary ist wirklich stolz auf alle unsere Agenten, und wir freuen uns sehr, dass Sie mit dem Service von Susanna zufrieden waren. Wir hoffen, Sie bald auf Teneriffa begrüßen zu dürfen. Mit freundlichen Grüßen, Cristina.
michelle
hace 3 años - 5 (Experiencia positiva)
did parasailing with them & the customer service team (Cristina) was so friendly & helpful! the experience itself was amazing as well.
Respuesta de Club Canary Tours
Hi Ang, Thank you so much for your review. It was a pleasure for me to organize the parasailing experience in Tenerife. I am delighted to know that you enjoyed my service. It will be a pleasure to have you in Tenerife in a near future. Kind Regards, Cristina.
Phezta Gaming
hace 3 años - 5 (Experiencia positiva)
Pleasure dealing with Cristina she made arrangements for us at such short notice and has been an absolute blessing for our holiday, !
Respuesta de Club Canary Tours
Hi, Thank you much for leaving this review. I am really happy to know that you enjoyed our services. It was a pleasure to arrange those legendary activities for you and would love to do it again in a near future. Kind Regards, Cristina.
Caroline Bugnon
hace 3 años - 5 (Experiencia positiva)
Agence professionnelle. Organisation au top. Communication facile et activités proposées très bien gérées. Merci à l équipe et en particulier à Cristina.
Respuesta de Club Canary Tours
Bonjour Caroline, Merci beaucoup pour vos commentaires, je les apprécie vraiment. Je suis vraiment heureuse que vous appréciez mes services. Ce sera un plaisir pour moi d'organiser d'autres activités étonnantes à Tenerife dans un avenir proche. Sincères salutations, Cristina.
Zeljko Zolger
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Zeljko, Thank you very much for your review. The Club Canary team is delighted with your 5 star rating. Kind Regards, Cristina.
Sande
hace 3 años - 5 (Experiencia positiva)
Susan's was lovely and very helpful. Easy process, and booking requested was accommodated.
Respuesta de Club Canary Tours
Hi Sande, Thank you so much for your review. The Club Canary team is delighted to hear the amazing feedback about our agent Susanna. We would love to accommodate all requests in an easy and efficient way very soon in Tenerife. The Club Canary team will be here to welcome you again . Kind Regards, Cristina.
Amilcare Vannettelli tosti
hace 3 años - 5 (Experiencia positiva)
Alessandro come sempre fantastico, super professionale.
Respuesta de Club Canary Tours
Hola Amilcare, Muchas gracias por su reseña. Agradecemos mucho su opinión y esperamos organizar muchas más experiencias increíbles en Tenerife muy pronto. Un cordial saludo, Cristina.
Sharon Evans
hace 3 años - 5 (Experiencia positiva)
Fabulous trip tour guide so very knowledgeable. And driver was an expert on them scary (VERY) scary roads. Christina who booked our trip was so helpful and a very beautiful lady thankyou. Sharon & pete evans. The wirral Merseyside 🇬🇧
Respuesta de Club Canary Tours
Hi Sharon, Thank you so much for your feedback. The Club Canary team is really happy that you enjoyed the Teide Masca bus tour. I would love to arrange more trips in Tenerife for you in a near future. Kind Regards, Cristina.
Oscar Wencel “Calle”
hace 3 años - 5 (Experiencia positiva)
Really good and helpful customer service, who helped us book 2 extra flights in last minute!
Respuesta de Club Canary Tours
Hi Oscar, Thank you so much for your review. We hope you enjoyed your paragliding flights in Tenerife. We would love to organize more legendary activities for you once again. Kind Regards, Cristina.
Ian Abbott
hace 3 años - 5 (Experiencia positiva)
Maria was a dream to deal with. Could not ask for better customer service. She answered any questions I had efficiently. Could not recommend Maria higher.
Respuesta de Club Canary Tours
Hi Ian, Thank you so much for your review. The Club Canary team is very happy about your feedback about the service of our excellent agent Maria. We hope you had a wonderful time in Tenerife. Kind Regards, Cristina.
Iulia
hace 3 años - 5 (Experiencia positiva)
Cristina was very efficient when I’ve reserved a trip to Gomera island. We are waiting for the trip!
Respuesta de Club Canary Tours
Hi Iulia, Thank you very much for leaving this review with us. We hope you had a fantastic experience at La Gomera trip. It was a pleasure to arrange this legendary activity for you. The Club Canary team hopes to see you very soon again in Tenerife. Kind Regards, Cristina.
Mark Jerman
hace 3 años - 5 (Experiencia positiva)
We booked Opera 60 private boat hire for a group of family and friends! I was personally dealt with by Cristina at Club Canary who was very professional, efficient with a lovely friendly manner and arranged the booking with such ease and immediate follow up confirmation. Opera 60 is amazing !!!! A great way to spend the afternoon on a luxury speedboat, seeing whales and dolphins in the sea and then stopping for a swim in a beautiful bay and then enjoying some lovely food on the boat! Well worth the cost and we’ve made some memories for life!! Highly recommend Cristina for her amazing service 👏 and Opera 60 🚤 🐬🐋🫶
Respuesta de Club Canary Tours
Hi Mark, Thank you very much for giving us feedback in detail. The Club Canary team is super happy to know that you had an excellent experience with our services. Also we are glad that you had a wonderful time at the Opera 60 speed boat. We hope to see you in Tenerife and organize more legendary experiences for you very soon. Kind Regards, Cristina.
Olivier Beaudoint
hace 3 años - 5 (Experiencia positiva)
Expérience incroyable! C’était la première fois que je faisais du jet ski. Très simple d’utilisation. Petite appréhension au début pour maîtriser la bête puis que du plaisir! La vue sur les côtes est magnifique.
Respuesta de Club Canary Tours
Bonjour Olivier, Merci beaucoup de nous avoir laissé cet avis. L'équipe du Club Canary est heureuse que vous ayez eu une expérience aussi fantastique en jet ski à Tenerife. Nous espérons vous revoir ici dans un futur proche. Sincères salutations, Cristina.
dumitru dumbrava
hace 3 años - 5 (Experiencia positiva)
¡Una experiencia fantástica! ¡Se lo recomiendo a cualquier familia que venga a pasar unos días a Tenerife!
Respuesta de Club Canary Tours
Hola Dumbrava, Muchísimas gracias por venir a nuestra oficina. Es un placer saber que fue una experiencia fantástica para ti el velero para ver las ballenas y delfines. Un cordial saludo, Cristina.
James Crowden
hace 3 años - 5 (Experiencia positiva)
Book a trip on the Atlantic star whale and dolphin watching. We was met at our gate for departure and had our photos took them boarded on the boat we was offered drinks and told anything we wanted just ask. Bowls of fresh fruit were brought to us. Out at sea all our surroundings were explained to us by ziggy who was a fantastic host. Made more special by also seeing a turtle. Sandwiches and beer and soft drinks available throughout the whole trip. We snorkelled with the fish. On our return we were met with our photos what was a very reasonable price. Thank you club canary for sorting a fantastic day.
Respuesta de Club Canary Tours
Hi James, Thank you so much for sharing your experience in detail with us. We are delighted that you enjoyed the private Atlantic Star sailing boat. We would love to arrange this amazing experience for you again for your next time in Tenerife. Kind Regards, Cristina.
Beatriz Martínez
hace 3 años - 5 (Experiencia positiva)
Visita espectacular de delfines y ballenas, recomendable 100%. El equipo eficiente y rápido en la reserva. Trato inmejorable volvería a repetir.
Respuesta de Club Canary Tours
Hola Beatriz! Muchísimas gracias por compartir tu experiencia en el Atlantic Star Boat con nosotros. El equipo de Club Canary se alegra de saber que tu visita de delfines y ballenas en Tenerife fue espectacular. Gracias por recomendarnos, y esperamos verte de nuevo muy pronto por la isla. Un cordial saludo, Cristina.
Viera Madajová
hace 3 años - 5 (Experiencia positiva)
The servis was amazing and the personal was very helpful and polite. They helped us to solve the problem with suitcases and transport to the other place.
Respuesta de Club Canary Tours
Hi Viera, Thank you very much for sharing your experience with us. It was a pleasure to help you arrange your excursion to Teide National Park, and to help you further with your requirements about your suitcases. We hope to see you in Tenerife in a near future. Kind Regards, Cristina.
Bianca Hein
hace 3 años - 5 (Experiencia positiva)
It was a great off road quad tour. The off-road part started immediately after crossing the main road. Lots of stones and sand with a short break at the coast. The guide was very friendly and we were allowed to do some drifts. We were four quads including the guide, so it was a quite sportive tour through sand and rocks. After the tour, we were „cleaned“ with an air compressor. We would do the tour definitely again! Thx to the Organisator and the tour guide.
Respuesta de Club Canary Tours
Hi Bianca, Thank you so much for your review about your quad experience in Tenerife. The Club Canary team is extremely happy to hear that you enjoyed this legendary activity. We hope to see you in Tenerife again very soon. Kind Regards, Cristina.
Adrián Guillamón de la Cruz
hace 3 años - 5 (Experiencia positiva)
Experiencia 100% recomendada! La tripulación muy amable, las vistas de la isla desde el mar impresionantes.. sin duda volvería a repetir!
Respuesta de Club Canary Tours
Estimado Adrian, Gracias por dejar su opinión sobre el Club Canary. Nos alegra saber que nuestro equipo le dio un buen servicio al cliente y que su excursión de avistamiento de cetáceos le dio unos recuerdos increíbles. Esperamos que no sea su última visita a Tenerife y que nos veamos de nuevo. Saludos cordiales, Daria
Vanessa Sykes
hace 3 años - 5 (Experiencia positiva)
Cristina is one of the best reps I have dealt with so far! Looking forward to 3 trips I've booked for end of November has taken into consideration of all ages and what suits everyone to book the best trips! Thank you xx looking forward to my trip next month x
Respuesta de Club Canary Tours
Dear Vanessa, Thank you for choosing Club Canary and writing such an amazing review. Cristina is really flattered with this compliment and is glad that was able to give you unique and personal customer service. Please do not hesitate to contact us during your vacations here. We are more than welcome to guide you through your vacations! Hope to see you soon. Kind regards, Daria.
Syed Talha Shahid
hace 3 años - 5 (Experiencia positiva)
Club Canary has amazing service, customer care and great tours. I've booked several trips through their website and I have not been let down once.
Respuesta de Club Canary Tours
Dear Melty, Thank you so much for such an amazing review. We are happy that your experience of booking with Club Canary went well. Hope to see you again in the Canary Islands and help you to organize the best vacations! Kind regards, Daria
Jake Devine
hace 3 años - 5 (Experiencia positiva)
Cristina was very helpful in getting us a booking for parasailing last minute. Good price and lots of fun!
Respuesta de Club Canary Tours
Hi Jake, Thank you very much for your feedback. We are glad you enjoyed the parasailing experience in Tenerife. It was a pleasure to arrange this activity for you, and I hope to see you back in this island in a near future. Kind Regards, Cristina.
kyra wouters
hace 3 años - 5 (Experiencia positiva)
Easy to contact via chat and whatsapp. I was helped by Maria and Cristina, which both replied fast, with good information and suggestions. They both were friendly, polite and helpful. We have booked an excursion last minute, which we are looking forward to. Would recommend the company based on the contact we had. Thanks Maria and Cristina.
Respuesta de Club Canary Tours
Hi Kyra, Thank you for sharing your experience with our service. We are sure you are going to enjoy your excursion! We will be happy to help you anytime to plan your activities in the Canary Islands. Kind regards, Valesca
Youssef Mimoun
hace 3 años - 5 (Experiencia positiva)
Best Boat experience ever !! I 100% recommend Club Canary for any water activity in Tenerife.
Respuesta de Club Canary Tours
Hi Youssef, Thank you for this review, we are glad you enjoyed your wakeboarding and water-ski experience. So many water sports are possible in the Canary Islands, is the perfect destination for fun. Come back to us if you need help planning your activities. Kind regards, Valesca
Sofi Akulova
hace 3 años - 5 (Experiencia positiva)
Sea trip was great, saw a lot of whales, good snorkeling , service, stories, very welcome team !
Respuesta de Club Canary Tours
Hi Sofi, We are happy you enjoyed the experience! Thank you for sharing it with us. Whale-watching tours are always amazing in Tenerife. We will be here when you come back and we wil help you plan your activities in the Canary Islands again. Kind regards, Valesca
Mila Goomanovsky
hace 3 años - 5 (Experiencia positiva)
Great team and great experience 👏
Respuesta de Club Canary Tours
Hi Mila, We are happy to know that you enjoyed your whale-watching boat trip, thank you for this review. At Club Canary we will always be happy to help you plan your activities in Tenerife. Kind regards, Valesca
Veronika Borovská
hace 3 años - 5 (Experiencia positiva)
Velmi příjemná asistentka, která nám pomohla vyřešit všechny detaily.
Respuesta de Club Canary Tours
Hi Veronica, thank you so much for this review. We are glad we helped you plan your activities in Tenerife. Till next time, Valesca
Luisa Brunner
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Luisa, Thank you for leaving 5 star review for Club Canary service. Hope that we will see you again in the Canary Islands to create more unique memories. Kind regards, Daria
Michael Payne
hace 3 años - 5 (Experiencia positiva)
Amazing rep very helpful with the booking process, the guide was very helpful and very friendly. Highly recommend the Snorkelling with turtles tour ✌️
Respuesta de Club Canary Tours
Hi Michael, I'm so glad you appreciated our service, thank you for this review. Snorkelling and diving with turtles in Tenerife is always amazing. We will be happy to plan your future activities in the Canary Islands too! Kind regards, Valesca
Martin Delcanho
hace 3 años - 5 (Experiencia positiva)
Susanna was very helpful with planning two days of adventures for me with Club Canary.
Respuesta de Club Canary Tours
Hi Martin, thank you so much for this review. You can always count on us for planning your adventures in Tenerife. Till next time, Valesca
Jack Peonides
hace 3 años - 5 (Experiencia positiva)
An excellent company with extremely helpful staff. I was assisted by Cristina who was fantastic at helping me arrange various activities over the week, such as Snorkeling, parasailing and stargazing. Cristina put a lot of time and thought into choosing and sorting events around previously planned activities. I was very happy with the service I received.
Respuesta de Club Canary Tours
Hi Jack, Thank you so much for leaving this review with us. It was a pleasure for me to help you to arrange all those legendary activities such as snorkeling with turtles in Tenerife, stargazing tour at Teide National Park, and parasailing. I am sure you will have a fantastic time in all of them. Kind Regards, Cristina.
Niccolò Freoni
hace 3 años - 5 (Experiencia positiva)
Gentilissimi veloci e precisi
Respuesta de Club Canary Tours
Ciao Niccolò, Grazie mille per il tuo feedback. Siamo felici che abbiate apprezzato i nostri servizi e speriamo che torniate presto a Tenerife. Sarà un piacere per il team del Club Canary organizzare nuovamente le vostre attività. Cordiali saluti, Cristina.
Robert Vliet
hace 3 años - 4 (Experiencia positiva)
Goede service, snelle reactie
Respuesta de Club Canary Tours
Beste Robert! Bedankt voor je recensie! We zijn blij dat u tevreden was over de verleende klantenservice. Hopelijk heeft u genoten van geboekte activiteit bij ons en wachten u weer op! Met vriendelijke groet, Daria
Israel Palma Valero
hace 3 años - 5 (Experiencia positiva)
Contrate una excursión con esta empresa y tengo que decir que la atención recibida fue una maravilla… en especial darle las gracias a Cristina que me propuso todas las alternativas a su alcance, para encontrar lo que me mejor se adaptaba a mis planes de viaje. Atención personalizada, atenta, rápida…Si tengo que contratar alguna otra repetiré.
Respuesta de Club Canary Tours
Estimado Israel, Apreciamos mucho su comentario sobre su experiencia con el Club Canary. Nos alegramos de que esté satisfecho con el servicio de Cristina. Definitivamente esperamos volver a verle en las Islas Canarias y ayudarle a conseguir la increíble experiencia. Saludos cordiales, Daria (Translated by Google) Dear Israel, We greatly appreciate your comment regarding your experience with Club Canary. We are glad that you are satisfied with Cristina's service. We definitely hope to see you again in the Canary Islands and help you achieve the amazing experience. Best regards, Daria
Tatiana Martín
hace 3 años - 5 (Experiencia positiva)
Muy buen trato y con ningún problema
Respuesta de Club Canary Tours
Estimada Tatiana, Gracias por su comentario sobre el servicio de atención al cliente del Club Canary. ¡Espero que haya recibido buenas emociones de la actividad reservada y nos veremos de nuevo! Saludos cordiales, Daria
rebecca ratini
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Rebecca, Thank you for leaving positive review about Club Canary! Hope to see you again in Canary Islands! Kind regards, Daria
Yana Tulupova
hace 3 años - 5 (Experiencia positiva)
Thank you for a great photos. The guys are real professionals
Respuesta de Club Canary Tours
Dear Yana, We are really happy that you are satisfied with the result! Hope that you got the most valuable memories and emotions from the activity. We are looking forward to see you again in Canary Islands. Kind regards, Daria
Dominique Passe
hace 3 años - 4 (Experiencia positiva)
Via online chat snel geholpen. Vriendelijk en behulpzaam. Dag dat ik tour wilde zat vol maar kreeg gelijk andere opties aangeboden. Tevreden met de hulp en boeking.
Respuesta de Club Canary Tours
Beste Dominique, Bedankt voor uw positieve beoordeling over onze klantenservice. We zijn blij dat het alternatief is gevonden en u van de activiteit heeft kunnen genieten! Hopelijk tot ziens op de Canarische Eilanden! Met vriendelijke groeten, Daria.
Daniel Luta
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Vă mulțumim pentru recenzia dvs. pozitivă despre Club Canary! Sperăm să vă vedem din nou în Insulele Canare! Cu drag, Daria.
Nicole Gallaun
hace 3 años - 5 (Experiencia positiva)
Fishing trip was really a great experience, organisation and communication was perfect! Thank you especially to Cristina and the captain and his crew :)
Respuesta de Club Canary Tours
Dear Nicole, Thank you for sharing your experience with Club Canary! It is nice to hear that fishing trip went amazing and you enjoyed it. Many thanks for compliments about our customer service. Wish to see you again in Tenerife! Kind regards, Daria
Christopher Devaney
hace 3 años - 5 (Experiencia positiva)
Highly recommend booking excursions with Club Canary. Maria was very helpful organising trips for us on days and time that suited us and quick to answer our questions on chat / WhatsApp. We did the Sunseeker Charter today for 3hr’s and it was amazing, it’s a premium speedboat which has very comfortable seating. We saw dolphins and swam in a bay! The captain had very good English and was very nice. Maria helped us find a cool wine tour for us to do next week which we look forward to. Thank you Maria for helping us have the best holiday 😎
Respuesta de Club Canary Tours
Hey Christopher, Thank you so much for sharing your Sunseeker Yacht tour experience with us! We are happy that our agent Maria gave you a great customer service and right suggestions. Club Canary hopes that you enjoyed Wine tour as much as whales watching tour. We hope to see you again in the Canary Islands! Kind regards, Daria
Shirley Jansen
hace 3 años - 5 (Experiencia positiva)
I have been in contact with Maria and she helped us very well in booking 2 activities. She responds very quickly to questions you have and also thinks along with you. I can't wait for our vacation to begin! Keep up the good work!
Respuesta de Club Canary Tours
Dear Shirley, Thank you for your positive review about Club Canary! We are glad that Maria was here for you and give good customer service. Enjoy all our activities and hope to see you again in the Canary Islands! Kind regards, Daria
Lorraine Scott
hace 3 años - 5 (Experiencia positiva)
Extremely helpful tour information and booking arrangements provided by Maria.
Respuesta de Club Canary Tours
Hi Lorraine, Thank you very much for your feedback. Club Canary is very proud of all our team members, we are delighted you had a great service thanks to our fantastic agent Maria. We hope to see you in Tenerife again in a near future. Kind Regards, Cristina.
Karen Fox
hace 3 años - 5 (Experiencia positiva)
Dora was incredibly helpful with our booking for the Whale watching tour and explained everything really well. She also gave us some great ideas for things we could do near Los Cristianos and responded really quickly to our messages. The communication was brilliant.
Respuesta de Club Canary Tours
Hi Karen, Thank you very much for your kind words. We are delighted you found incredibly helpful the service and communication provided by our fantastic agent Dora. Furthermore, we hope you enjoyed our number one experience, the whale-watching experience in Tenerife. We would love to organize more legendary activities for you very soon. Kind Regards, Cristina.
Aurora Borra
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Aurora, Thank you for your feedback we appreciate it! Kind Regards Club Canary
V. r.
hace 3 años - 5 (Experiencia positiva)
We had an amazing time this morning, snorkeling with the turtles! We also saw a stingray and caught a glimpse of a dolphin on the way back. 😊 Special thanks to Daria for the quick and accurate information while booking and to the whole crew for the unforgettable experience! Although I'm always a bit panicking the first few minutes in open ocean, they make you feel at ease and guide you very well. Thx! ❤️
Respuesta de Club Canary Tours
Dear V.r, It sounds like your experience was rich of beautiful sights and amazing encounters. We are happy that your turtle safari experience was fulfilling and that you even saw a stingray and some dolphins too! It is great that you challenged your fears here on Tenerife with our diving partners. We only work with amazing and professional parters therefore we are very excited to see someone appreciate it. We hope you will come back on the islands soon to live even more legendary experiences. Kind Regards, Natalie
Viki Rariková
hace 3 años - 5 (Experiencia positiva)
Highlight of our vacation, great people, professionals, we enjoyed it. I recommend! Best experience ❤️ thank you Canary Club ❤️
Respuesta de Club Canary Tours
Hello Viki, Thank you for your sweet feedback! Highlight of the vacation is definatly something we opt for when organising activities as we always strive to give the most legendary experience to our customers. We are more than happy to hear that you are recommending us! Thank you Viki and see you soon we hope. Kind Regards, Natalie
LUKE HILLERY
hace 3 años - 5 (Experiencia positiva)
Had an amazing experience, staff were very friendly, we got to see 2 wild turtles. The experience was magical but also respectful of the wildlife. Thank you 🙏
Respuesta de Club Canary Tours
Hi Luke, That is fantastic that you have had a good experience booking with us and fun at your magical activity! The staff is very grateful for your kind words. Thank you also for pointing out the ultimate goal which is respect to wildlife! The Canary Islands are home to many aquatic and land species, which can be easily endangered if we as people don't respect their environment and boundaries. We hope you had a great chance to interact with animals by observing them in their natural habitat and felt the magic of nature undisturbed. We hope you will have the chance to experience more legendary moments back on Tenerife in the future, in the meanwhile warm greetings from Club Canary. Kind Regards Natalie
Ruth A. Delaney
hace 3 años - 5 (Experiencia positiva)
Great customer service & communication from Susanna
Respuesta de Club Canary Tours
Hello Ruth, Thank you kindly for your lovely feedback on our customer service and the good communication with Susanna. It makes us very happy to see content customers as we put a lot of work and effort into very client and their dream booking. We hope to hear from you soon again and in the meanwhile warm greetings from the Club Canary team. Kind Regards, Natalie
Inese Pumpura
hace 3 años - 5 (Experiencia positiva)
Maria from Club Canary is fantastic! She helped to book excursions as we want and give as all information needed to enjoyed everything. We are saticfied with her and service provided.
Respuesta de Club Canary Tours
Hi Inese, Thank you so much for leaving your opinion with us. We appreciate your feedback about the customer service our fantastic agent Maria provided. We hope you come back to Club Canary very soon. Kind Regards, Cristina.
Navin Oskam
hace 3 años - 5 (Experiencia positiva)
Maria Help’t us a lot with everything
Respuesta de Club Canary Tours
Hi Navin, Thank you so much for leaving this review. We appreciate you found helpful the customer service our excellent agent Maria provided. We hope you come back to Tenerife very soon. Kind Regards, Cristina.
Kamil Lis
hace 3 años - 5 (Experiencia positiva)
Alles Perfekt, sehr gut Kontakt mit Club Canary Team.
Respuesta de Club Canary Tours
Hallo Kamil, vielen Dank, dass Sie uns dieses Feedback gegeben haben. Wir freuen uns, dass Sie einen guten Kundenservice vom Club Canary Team erhalten haben. Wir hoffen, dass Sie sehr bald wieder nach Teneriffa kommen werden. Mit freundlichen Grüßen, Cristina.
Степан Бандера
hace 3 años - 5 (Experiencia positiva)
Велике спасибі пані Сюзані яка оперативно а саме головне на високому рівні підібрала нам те що ми хотіли Дуже вам дякуємо
Respuesta de Club Canary Tours
Уважаемый, Степан! Команда Club Canary рада, что вам понравился процесс бронирования и обслуживание клиентов, предоставленное нашим фантастическим агентом Сюзанной. Мы также рады, что у вас остались прекрасные впечатления от сафари на лодке Армани и гидроцикле на Тенерифе. Большое спасибо, что оставили свой отзыв. Мы будем рады видеть вас на острове в ближайшее время. С уважением, Кристина.
Marylou Baiga
hace 3 años - 5 (Experiencia positiva)
Freundlicher, flexibler service
Respuesta de Club Canary Tours
Hallo Marylou, vielen Dank für Ihr Feedback zu unserem Unternehmen und unserem Kundenservice. Wir würden uns freuen, wenn Sie weitere legendäre Erlebnisse auf Teneriffa organisieren würden. Mit freundlichen Grüßen, Cristina.
Hielke Minze
hace 3 años - 5 (Experiencia positiva)
We booked both a quad tour and the Jet Ski Safari during our holiday. The booking was made very quickly online and our contact person (Cristina) from customer service was friendly and quick to answer any questions. Both the Jetski Safari and the quad tour were very satisfactory. If we come to Tenerife again we will try other experiences here.
Respuesta de Club Canary Tours
Hi Hielke, Thank you very much for your review. The Club Canary team is very grateful you shared your experience with us. We are glad you enjoyed the Jet Ski Safari and Quad Tour activities in Tenerife. Also, thank you for your feedback about my customer service. It will be a pleasure for me to organize more legendary activities for you in a near future. Kind Regards, Cristina. Kind Regards, Cristina.
thea
hace 3 años - 5 (Experiencia positiva)
Kleinschalige activiteit maar echt de moeite waard! We hebben gekozen om zelf de tour te lopen waar kleine bordjes hingen met info en uitleg! En als laatste een proeverij waar je tevens vragen kon stellen...
Respuesta de Club Canary Tours
Hoi Thea, Hartelijk dank voor het delen van je ervaring met ons. We zijn blij dat je genoten hebt van de bananentour boerderij in Tenerife. Met vriendelijke groet, Cristina.
Jakub Trnečka
hace 3 años - 5 (Experiencia positiva)
Customer service help (Maria) was very helpful and when our wrongly booked cruise was already full she helped us to rebook and find another cruise in a matter of 20 minutes!
Respuesta de Club Canary Tours
Hi Jakub, Thank you very much for sharing your experience with us. The Club Canary team is very happy to hear how amazing our agents are, in this case, our agent Maria. We hope you can experience the same next year or maybe sooner. Kind Regards, Cristina.
Alicia Guaglianone
hace 3 años - 5 (Experiencia positiva)
Abbiamo prenotato con loro una escursione in barca a vela per l'avvistamento di balene e cetacei, consigliati dalla gentilissima Dora. È stata una bellissima esperienza, sia per noi che per i nostri figli. Hellen, insieme al capitano, ci hanno accompagnati con allegria e professionalità alla scoperta della Costa Adeje, facendoci vivere 3 ore di relax e divertimento.
Respuesta de Club Canary Tours
Ciao Alicia, Grazie mille per aver condiviso con noi la tua esperienza. Siamo davvero felici di sapere che ti sei divertita così tanto durante la navigazione in barca a vela per osservare balene e delfini. L'équipe del Club Canary è molto contenta di sentire quanto siano fantastici i nostri agenti, in questo caso la nostra fantastica agente Dora. Ci auguriamo che possiate vivere la stessa esperienza l'anno prossimo o forse prima. Cordiali saluti, Cristina.
Antonio Aguinaga
hace 3 años - 5 (Experiencia positiva)
Nos disfrutamos mucho en nuestro viaje de barco para Adeje. Fuimos con un grupo de amigos (muchos de fuera) y todos les encantó. El barco, la comida, el ambiente: todo buenísimo! La tripulación también fue estupendo, muy amable y experto. Lo recomiendo mucho!
Respuesta de Club Canary Tours
Hola Antonio, Muchísimas gracias por su reseña sobre su experiencia en barco en Costa Adeje. Será un placer organizar tus actividades en Tenerife en un futuro cercano. Gracias por recomendarnos. Un cordial saludo, Cristina.
Borislav Rumenov
hace 3 años - 5 (Experiencia positiva)
Had a lovely experience booking with the help of Susanna, very quick responses and very informative, happy with the service
Respuesta de Club Canary Tours
Hi Borislav, Thank you very much for sharing your feedback with us. The Club Canary team is very happy you are pleased with the customer service provided by Susanna. We hope to see you in Tenerife in a near future. Kind Regards, Cristina.
Marta Torres
hace 3 años - 5 (Experiencia positiva)
Experiência 5 🌟🌟🌟🌟🌟 adoramos. Espaço espectacular onde se pode desfrutar de 2 horas de relaxamento e alívio do stress. O melhor poder levar as crianças para usufruir da experiência. Recomendo a 1000%. Assim que fiz a reserva a Cristina entrou em contacto pelo watsap para nova marcação de horário pois escolhi as 17h e com crianças o ultimo horário e as 14h. A Cristina informou-me e resolveu logo a troca de horário. Muito obrigada Cristina pela ajuda e rapidez na troca.
Respuesta de Club Canary Tours
Olá Marta, Muito obrigado pela sua revisão do Club Canary. Foi um prazer organizar a sua actividade Spa para si e para a sua família. Terei todo o prazer em organizar actividades futuras em Tenerife para si. Espero que regresse à ilha em breve. Com os melhores cumprimentos, Cristina.
Killian Brady
hace 3 años - 5 (Experiencia positiva)
Susanna was extremely helpful and friendly. She responded to our query promptly and made our booking process very easy. Five stars for excellent service.
Respuesta de Club Canary Tours
Hello Killian, The Club Canary team is really pleased that you enjoyed your booking process experience and customer service provided by our amazing agent Susanna. We look forward to seeing you in the near future on the island. Best regards, Cristina.
Lele 63
hace 3 años - 5 (Experiencia positiva)
Nella difficoltà di dover prenotare 2 biglietti per l'escursione con il sottomarino "Tenerife Sud"per domani 8/9 ho avuto la fortuna di abbattermi su una Vostra collaboratrice "Susanna" che, oltre la dovuta gentilezza si è dimostrata un eccellente operatrice nonche' una persona molto sensibile, praticamente guidandomi e illustrandomi in modo encomiabile per tutta la "poi riuscita" prenotazione. A Lei tutta la mia stima
Respuesta de Club Canary Tours
Hola Romina, Siamo molto contenti della sua opinione sull'esperienza del sottomarino a Tenerife. Inoltre, grazie mille per aver condiviso la tua esperienza sul servizio clienti della nostra fantastica agente Susanna. Ci auguriamo di vedervi in un prossimo futuro sull'isola. Cordiali saluti, Cristina.
Andreas Franz
hace 3 años - 5 (Experiencia positiva)
Ein unvergessliches Erlebnis auf dem Katamaran! Wir hatten als Familie, 4 Erwachsene und 2 Kinder das ganze Boot für uns allein. Ein Traum!!! Conrad der Kapitän, super nett und sehr um das Wohl der Kinder bemüht. Vielen Dank :-)))
Respuesta de Club Canary Tours
Hallo Andreas, Wir freuen uns sehr über dein Feedback zu deiner Erfahrung auf Teneriffa. Auch. vielen Dank für Ihre schönen Bilder. Wir freuen uns darauf, Sie in naher Zukunft auf der Insel zu sehen. Mit freundlichen Grüßen, Cristina.
Lukáš Pompa
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Lukáš, The Club Canary team really appreciates your rating. We hope to see you soon in Tenerife. Kind Regards, Cristina.
Florian Raaf
hace 3 años - 5 (Experiencia positiva)
Sehr guter Preis und sehr viel Spaß, sollte man machen wenn man in Teneriffa ist. Kann ich nur weiter empfehlen 👍🏻👍🏻
Respuesta de Club Canary Tours
Hi auaur, Thank you very much for sharing your jet ski experience with us. It will be a pleasure to organize more legendary activities for your holidays in Tenerife in a near future. Kind Regards, Cristina.
Ayesha Saleem
hace 3 años - 5 (Experiencia positiva)
It was such an ease to book my submarine safari tour with the club canary company, I had clear and swift communication from the lovely team member Cristina, who confirmed my booking and informed me about all the details of the trip, plus the various trips available around the island, cheers!
Respuesta de Club Canary Tours
Hi Ayesha, Thank you very much for sharing your feedback with us. I am glad you had clear and swift communication. I will be more than happy to arrange many more legendary activities for you in Tenerife. Kind Regards, Cristina.
Marvin L
hace 3 años - 5 (Experiencia positiva)
I booked a jet ski tour with Club Canary and the service was brilliant. I was treated super friendly and the booking process was quick. There was a crash on the highway and I couldn’t get to the jet ski place on time, so I texted Maria and she immediately replied, although I got an auto message that she’s not working that day. Great costumer service and can highly recommend that place!
Respuesta de Club Canary Tours
Hi Marvin, Thank you very much for sharing your jet ski tour and booking experience with us. The Club Canary team is extremely happy you recommend our company and that the customer service provided by our agent Maria was great. Kind Regards, Cristina.
Alvaro Escudero
hace 3 años - 5 (Experiencia positiva)
Muy contento con el trato cercano por parte de vuestra compañera María. Así se hace fácil reservar planes por la isla!!
Respuesta de Club Canary Tours
Hola Alvaro, Muchísimas gracias por su reseña sobre el trato y atención de nuestra compañera Maria. Será un placer organizar tus actividades en Tenerife muy pronto. Un cordial saludo, Cristina.
Albert Bellido Quesada
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hola Albert, Muchas gracias por su reseña. Esperamos verte de nuevo en Tenerife en un futuro cercano. Un saludo cordial, Cristina.
Emily Tang
hace 3 años - 5 (Experiencia positiva)
Susanna was very helpful when we booked our quad bike tour and she answered all my questions in detail about activities in Tenerife! :)
Respuesta de Club Canary Tours
Hi Emily, The Club Canary team is delighted you had such a good customer service with us, thanks to our agent Susanna. We are looking forward to see you again in Tenerife. Kind Regards, Cristina.
Adrianna Siwiecka
hace 3 años - 5 (Experiencia positiva)
Susana took care of me and my Friends - everything was perfect :)
Respuesta de Club Canary Tours
Hi Adrianna, The Club Canary team is super happy you had this amazing experience with our agent Suzana. We appreciate you recommend our customer service and our company. Kind Regards, Cristina.
Tobias Bütler
hace 3 años - 4 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Tobias, Thank you very much for sharing your rating about our company in regards to your sailing boat experience in Tenerife. Kind Regards, Cristina.
Jasmine Sykes
hace 3 años - 5 (Experiencia positiva)
Very smooth, fun and professional parasailing experience yesterday. Highly recommended.
Respuesta de Club Canary Tours
Hello Jasmine, Thank you so much for sharing your parasailing experience in Tenerife with us. The Club Canary team is very excited when our guests enjoy of our activities. Kind Regards, Cristina.
F Xxx
hace 3 años - 5 (Experiencia positiva)
Just helped by Suzanna and Dora with my bookings. 10/10. Thank you ladies. Greetings, Franklin
Respuesta de Club Canary Tours
Hi Franklin, The Club Canary team is delighted to hear the feedback about our agents Susanna and Dora. We are pleased that you had a great booking experience with us. Kind regards, Cristina.
Marta O.
hace 3 años - 5 (Experiencia positiva)
Susanna was patiently guiding me with choosing perfect stargazing trip for me and my partner 🤩 Nice and clear introductions 😌
Respuesta de Club Canary Tours
Hi Marta, The Club Canary team is very happy to hear how amazing our agents are, in this case, our amazing agent Susanna. We are glad that you had the perfect stargazing trip, and we hope you can experience the same next year or maybe sooner. Kind Regards, Cristina.
Alexa Fisseau
hace 3 años - 5 (Experiencia positiva)
Big up to Suzanna who has been an angel for our family. She advised us very well for the boat and jeep trips! She understood us with our three kids and got out of her way to book us with the right people and make sure our children could make the most of their excursions ! We saw tones of dolphins and whales on a small boat with just one other family so it was really cosy. The jeep tour circuit she chose was well suited for children and the driver was very nice. Would recommend 100% 😍
Respuesta de Club Canary Tours
Hi Alexa, The Club Canary team is super happy you had this amazing experience with our agent Suzana. We hope you can repeat again the boat and jeep trip in Tenerife. We appreciate you recommend our customer service and our company. Kind Regards, Cristina.
Marta Cerdido
hace 3 años - 5 (Experiencia positiva)
Fantastica experiencia. Desde la atención de Cristina en WhatsApp resolviendolo todo hasta el barco....es pequeño pero suficiente para 11 personas. Reserva si deseas un delicioso paseo en barco, con tranquilidad, con la brisa en la cara y dusfrutando de la naturaleza.
Respuesta de Club Canary Tours
Hola Marta, Muchísimas gracias por compartir tu opinión sobre mi atención y sobre tu experiencia en el velero para avistamiento de ballenas y delfines en Tenerife. Esperamos verte pronto de nuevo y sería un placer organizar tus excursiones de nuevo. Un saludo, Cristina.
Niklas
hace 3 años - 5 (Experiencia positiva)
Wir sind beim Buchen einer Bananenplantage-Tour auf diese Seite gestoßen. Super freundliche Mitarbeiterin (Natalia), die sich selbst, in den späten Abendstunden, noch um uns gekümmert hat. Unser Anliegen wurde schnell und kompetent gelöst. Vielen Dank und gerne wieder! :)
Respuesta de Club Canary Tours
Hallo Niklas, vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben. Das Club Canary-Team freut sich sehr, dass Sie mit den Dienstleistungen unserer fantastischen Agentin Natalia zufrieden sind. Wir hoffen, Sie haben den Ausflug zur Bananenfarm genossen. Mit freundlichen Grüßen, Cristina.
Gary Rogiers
hace 3 años - 5 (Experiencia positiva)
Paragliding was a top experience ! Super safe and very nice people .
Respuesta de Club Canary Tours
Hi Gary, Thank you very much for sharing your opinion with us Gary. The Club Canary team hopes to see you soon in Tenerife to do more legendary activities such as paragliding. Kind Regards, Cristina.
Toni Haden
hace 3 años - 5 (Experiencia positiva)
Sehr geduldiges und kompetentes Personal ( Einen Größeren Applaus für Maria für die Zuverlässigkeit, wir sagen Gracias Maria ) Kompetenter Service und schnelle Rückantwort. Unkompliziert und Optimal besser gib nicht, preis günstig. Schade dass sie keine Abholmöglichkeit in Peurto de la Cruz haben, wir müssten ein Auto mieten.
Respuesta de Club Canary Tours
Hallo Linda, Das Club Canary Team freut sich über deine netten Worte gegenüber unserer tollen Agentin Maria. Wir sind sehr stolz auf unser Team und freuen uns, dass Sie mit unserem Kundenservice zufrieden sind. Mit freundlichen Grüßen, Cristina.
Gerard de Gier
hace 3 años - 5 (Experiencia positiva)
Fine organisation to take care of your excurions. Went to the website but through their chatfunction I got in contact with Christina. That made it much easier to take care (last minute) of 2 excursions (which could not be found online). Christiana did take of the fact that we found an excurions on the catamaran (3 hours and looking fot dolphins, swimming in the atlantic, relaxing on deck) and jetski (1 hour on atlantic going fassstttttt, feeling free). Thank you!!!!!
Respuesta de Club Canary Tours
Hi Gerard, Thank you so much for sharing your experiences and pictures in Tenerife with us. The Club Canary team is really happy that you had a fantastic experience doing these legendary activities such as the trip on the catamaran and the Jet Ski Safari. We hope to see you soon again. Kind Regards, Cristina.
Sascha D
hace 3 años - 5 (Experiencia positiva)
Great Service!
Respuesta de Club Canary Tours
Hi Sascha, Thank you very much for sharing your opinion with us. We hope to see you again to experience more legendary activities such us the viking boat and kayaking and snorkeling with turtles. Kind Regards, Cristina.
Samuel Horňák
hace 3 años - 5 (Experiencia positiva)
Our trip was amazing, we had a wonderful time where we could fully enjoy gorgeus nature of La Gomera Island. I’d like to thank especially our guide >> Bernhard, who definitely did help with an overall experience! He is an outstanding person with the great knowledge and wisdom who makes the whole trip even more excited! Fully recommend, thank you Team!
Respuesta de Club Canary Tours
Hi Samuel, Thank you very much for rating our company as very helpful. We hope you had an amazing time enjoying exciting activities in Tenerife. Kind Regards, Cristina.
Bas Van Der Veen
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Bas, Thank you very much for leaving this rating. We hope you had an amazing time during your snorkeling with turtles activity. Kind Regards, Cristina.
Carlo Van der steen
hace 3 años - 5 (Experiencia positiva)
Top Service 👍
Respuesta de Club Canary Tours
Hi Carlo, Thank you very much for your rating about our service. We hope you had also a top experience at the Jet Ski Safari in Tenerife. Kind Regards, Cristina.
Chris Brady
hace 3 años - 5 (Experiencia positiva)
Went on a day trip to La Gomera, our host Alex and the driver Antonio were both incredible!!! Antonio's driving skills were incredible on the small roads!!! The lunch was very nice and the island was incredibly beautiful. It was a fantastic day, made easier by Susanna's seamless booking of the trip for us. Would definitely use again!!!
Respuesta de Club Canary Tours
Hi Chris, Thank you very much for your kind words. We are very happy to hear you enjoyed La Gomera trip organized by Club Canary, with special mention to our agent Susanna. We hope to see you again soon in Tenerife to organize more legendary experiences for you. Kind Regards, Cristina.
Adam McLaughlin
hace 3 años - 5 (Experiencia positiva)
Highly recommended company to organise your perfect excursion. Susanna was great. She recommended the perfect trip, organised it and provided instructions for the day. I would happily use her again, she even checked everything was ok after the trip was over.
Respuesta de Club Canary Tours
Hi Adam, The Club Canary team is very proud of all our team, we are very happy that you found the service of our agent Susanna great. We hope to see you again very soon to organize the perfect trip in Tenerife for you one more time. Kind Regards, Cristina.
Jim Slattery
hace 3 años - 5 (Experiencia positiva)
Used CC to book parasailing for my family. Excellent customer service (via WhatsApp) made the online booking very easy. Highly recommend.
Respuesta de Club Canary Tours
Hi Jim, Thank you very much for sharing your opinion with us. We are glad you found our booking service very easy to book. We hope you had an amazing time in Tenerife. Kind Regards, Cristina.
Sandro Marson
hace 3 años - 5 (Experiencia positiva)
Je tiens a remercier le service irréprochable de Maria chez Club Canary qui s’est démenée corps et âme pour nous trouver une activité Quad en dernière minute ! Elle nous a été d’une très grande aide. Merci pour sa gentillesse et disponibilité! Sandro
Respuesta de Club Canary Tours
Salut Sandro, L'équipe du Club Canary apprécie vraiment vos mots gentils envers notre super agent Maria. Nous sommes également très heureux que vous ayez passé un excellent moment en faisant l'activité quad à Tenerife. Nous espérons vous voir bientôt à Tenerife. Sincères salutations, Cristina.
Vinay Madhavan
hace 3 años - 5 (Experiencia positiva)
Didn't actually get to go on a tour, but customer service was excellent.
Respuesta de Club Canary Tours
Hi Vinay, Thank you very much for your kind words, and hopefully see you soon in Tenerife to do some exciting activities. Kind Regards, Cristina.
Andrew Williams
hace 3 años - 5 (Experiencia positiva)
Booking process was a breeze, with Maria getting straight back to us to confirm arrangements on a Sunday evening! Great service - so looking forward to the kayaking and wave rides we have coming up…
Respuesta de Club Canary Tours
Hi Andrew, Thank you very much for your feedback. The Club Canary team is very grateful you shared your experience with our amazing agent Maria. We hope you enjoyed the kayaking experience with turtles in Tenerife. Kind Regards, Cristina.
Cédric Schirra
hace 3 años - 5 (Experiencia positiva)
Très bon conseils donnés par Maria . Merci
Respuesta de Club Canary Tours
Bonjour Cédric, Merci beaucoup pour votre commentaire sur votre expérience avec notre incroyable agent Maria. Nous espérons vous voir bientôt à Tenerife. Sincères salutations, Cristina.
Alessia Galatini
hace 3 años - 5 (Experiencia positiva)
I booked a private boat trip through Maria and she was the best consultant, helping me navigate all the options and very accommodating to all my needs. Would definitely recommend!
Respuesta de Club Canary Tours
Hi Alessia, The Club Canary team is extremely grateful for your review about your private boat trip in Tenerife and your experience with our amazing agent Maria. We hope to see you soon and to help you book more legendary experiences. Kind Regards, Cristina.
jaroslava pappová
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Jaroslava, Thank you very much for rating our company after your surfing experience in Tenerife. Kind Regards, Cristina.
Luis Li
hace 3 años - 4 (Experiencia positiva)
Muy amables y gran atención por Whatsapp
Respuesta de Club Canary Tours
Hola Luis, Muchísimas gracias por tu amabilidad, un placer. Espero que disfrutéis de vuestras actividades acuáticas en Tenerife y que volváis muy pronto. Un saludo, Cristina.
Yingqiao Zhao
hace 3 años - 5 (Experiencia positiva)
Great WhatsApp service from Nicole, super helpful
Respuesta de Club Canary Tours
Hi Yingqiao, Thank you very much for leaving this really nice feedback about the service of our great agent : Nicole ! Kind Regards, Cristina.
David Torreiro
hace 3 años - 5 (Experiencia positiva)
Muy buen trato
Respuesta de Club Canary Tours
Hola David, Muchas gracias por dejar tu reseña con Club Canary. Esperamos tu visita de nuevo en Tenerife. Un saludo, Cristina.
Dorin Ionescu (Videnda AI)
hace 3 años - 5 (Experiencia positiva)
Group trips need the Concierge service that this company is offering. We had holiday periods changed and they deal with the final service suppliers to move trips between free slots for us and for the suppliers. The price differences are recomputed and we received a cash buffer between us and the supliers (for which no supplier is prepared on their shopping charts but a Concierge company can solve using escrow services) I will be back with photos from trips - we asked for a lot of them :-) Thank you, Susanna!
Respuesta de Club Canary Tours
Hi Dorin, Thank you very much for sharing your experience with Susanna. The Club Canary team is very proud of all our agents, and it is a pleasure for us that you enjoyed our service for group activities in Tenerife. Kind Regards, Cristina.
Marin Luchian
hace 3 años - 5 (Experiencia positiva)
Best experience I ever had! We were well instructed, everything went smoothly and we even got pictures under water for free.
Respuesta de Club Canary Tours
Hi Marin, Thank you very much for sharing your experience with us. The Club Canary team is super excited to see our clients enjoying Tenerife. Kind Regards, Cristina.
T
hace 3 años - 5 (Experiencia positiva)
Hello I would like to share my experiences. We booked three tours with Christina and it was an absolute pleasure. She is a really competent person and helped us to understand and book all the tours. I really liked the time there. That is why I will give her and her service 5 stars. Tom
Respuesta de Club Canary Tours
Hi Tom, It was a pleasure to meet you here at the Club Canary office. It is very kind of you to share your experience with us. I hope you had an amazing time on the jet ski, buggy tour and doing snorkeling with turtles. Kind Regards, Cristina.
David Smyth
hace 3 años - 5 (Experiencia positiva)
Great customer service from Susanna. Very easy to book and pleasure to deal with!
Respuesta de Club Canary Tours
Hi David, The Club Canary team is very proud of all our agents, thank you for sharing your customer service experience with Susana. Kind Regards, Cristina.
Aqeel Ulhaq
hace 3 años - 5 (Experiencia positiva)
Choosing Club canary for our trips was the best decision. Our holiday trip to Tenerife was so relaxing and well-managed, all because we booked most of our trips through Club Canary. However, the Jungle park and boat rides were the best of all.
Respuesta de Club Canary Tours
Hi Aqeel, The Club Canary team is so pleased to hear your feedback about our services. It makes our team really happy and we hope to see you very soon to do more exciting activities in Tenerife. Kind Regards, Cristina.
Ellen
hace 3 años - 5 (Experiencia positiva)
We went to Jungle park on Tenerife. What a beautiful Zoo. You have to see the birds of pray show. Never saw one better.
Respuesta de Club Canary Tours
Hi Ellen, The Club Canary team is happy that you enjoyed your time at Jungle Park in Tenerife, thank you for sharing your experience with us. Kind Regards, Cristina.
Monika J
hace 3 años - 5 (Experiencia positiva)
Tot nu toe is de service top geholpen door Cristina, nu excursies ervaren :)
Respuesta de Club Canary Tours
Hoi Monika, Hartelijk dank voor je vriendelijke woorden. Ik hoop dat u een geweldige tijd heeft tijdens al uw legendarische activiteiten die u geboekt heeft bij Club Canary. We hopen u snel weer te zien op Tenerife. Met vriendelijke groeten, Cristina.
Loana Becker
hace 3 años - 5 (Experiencia positiva)
Very good costumer service :)
Respuesta de Club Canary Tours
Hi Loana, Thank you very much for sharing your experience about our customer service with our agent- Susanna. I hope you also enjoyed the kayaking trip in Tenerife. Kind regards, Cristina.
valerie Arnold
hace 3 años - 5 (Experiencia positiva)
We booked a paragliding trip with Club Canary, at the last minute as is our habit, and they were very helpful in finding a spot despite the busy season. Very much looking forward to flying now!
Respuesta de Club Canary Tours
Hi Valerie, I hope you enjoy the paragliding experience in Tenerife, I am sure it was fantastic. Thank you for your comment, you are very kind. Kind Regards, Cristina.
Anjie xx
hace 3 años - 5 (Experiencia positiva)
Cristina was amazing. I got a pick up and drop off. Also great communication
Respuesta de Club Canary Tours
Hi Anjie, Thank you very much for your kind words. I am glad you had a good experience at the camel park in Tenerife. Kind Regards, Cristina.
Riccardo Trivelli
hace 3 años - 5 (Experiencia positiva)
In planning all our activities we have relied on Club Canary, here we met Nicole, super nice and helpful, thanks to her help we planned everything with ease and speed. A real fortune to have known her!
Respuesta de Club Canary Tours
Hi Riccardo, Thank you very much for sharing your great customer service experience with our agent Nicole. We hope you are enjoying all your amazing activities in Tenerife. We hope to see you soon. Kind Regards, Cristina.
Kimberly Cutting
hace 3 años - 5 (Experiencia positiva)
They were extremely helpful!!! I called to inquire on prices for rentals of quad bikes and my husband was just looking for where to bring our RZR to ride. They took the time to give me all the information I was looking for, and even suggested where the best trails were to bring my family for some mild trail rides with directions on how to get there. Thank you!
Respuesta de Club Canary Tours
Hi Kimberly, Thank you for your kind words about our Club Canary team, we are really happy to answer all your questions whenever it is possible. The service we stand for it is of course a high quality and personalized service. We are glad we answered to your questions regarding quad biking in Tenerife. Kind Regards, Cristina.
Denis Bogoljuk
hace 3 años - 5 (Experiencia positiva)
Absolute Empfehlung. Wir sind das erste Mal auf Teneriffa gewesen und haben uns ein paar Aktivitäten raus gesucht und gebucht. Bei einer Buchung habe ich etwas verhauen und doppelt gebucht, wo direkt die Mitarbeiterin Dora angerufen hat und für uns alles gerade gebügelt hat. Seitdem standen wir über den gesamten Urlaubszeitraum in Kontakt und sie hat uns super Informationen gegeben und uns über den Urlaub per WhatsApp und Telefon begleitet. Ein sehr ungewohnt höflicher und zuvorkommender Mensch, absolut top Service!
Respuesta de Club Canary Tours
Hallo Dennis, Das Club Canary-Team weiß es zu schätzen, dass Sie Ihre Erfahrungen mit uns teilen. Wir freuen uns sehr, dass Sie mit Doras Dienstleistungen zufrieden sind. Vielen Dank für Ihre freundlichen Worte. Wir hoffen, Sie bald auf Teneriffa zu sehen, wo Sie mehr Spaß haben werden. Mit freundlichen Grüßen, Cristina.
M
hace 3 años - 5 (Experiencia positiva)
Nicole was a great help! She was quick to respond and accomodated to our needs quickly to help sort out an amazing horse riding experience! Highly recommend
Respuesta de Club Canary Tours
Hi, Thank you very much for your comment. We are glad that you are pleased with the services of our agent: Nicole. The Club Canary team is happy that you enjoyed the horse riding experience in Tenerife. We hope to see you soon. Kind Regards, Cristina.
Shervin Ghanbary
hace 3 años - 5 (Experiencia positiva)
every thing if perfect staffs are very friendly
Respuesta de Club Canary Tours
Hi Shervin, It was a pleasure to meet you at our office, I hope you have a fantastic experience both wakeboarding and parasailing in Tenerife. I hope to see you soon. Enjoy your last days on this beautiful island. Kind Regards, Cristina.
Clemens Ulrich
hace 3 años - 5 (Experiencia positiva)
Hele snelle, professionele en vriendelijke service. Ook heel gemakkelijk, via Whatsapp. Echt een aanrader!
Respuesta de Club Canary Tours
Hoi Clemens, Hartelijk dank voor het delen van je feedback met ons. Ik hoop dat je de beste ervaring ooit hebt; zowel snorkelen als de tour met sterren kijken op Tenerife. Met vriendelijke groet, Cristina.
Ja Al
hace 3 años - 5 (Experiencia positiva)
Sehr nette, persönliche Betreuung. Gute Stimmung und hat sehr viel Spaß gemacht!
Respuesta de Club Canary Tours
Hallo Ja, Vielen Dank für Ihre freundliche Stellungnahme. Wir wissen das sehr zu schätzen. Wir hoffen, Sie bald in Teneriffa für mehr Spaß Aktivitäten zu sehen. Mit freundlichen Grüßen, Cristina.
Fiona Kirk
hace 3 años - 5 (Experiencia positiva)
Had an amazing day jet skiing!!! Special thanks to Cristina for organising!!!! Would highly recommend
Respuesta de Club Canary Tours
Hi Fiona, Thank you so much for sharing your experience with us. I am happy to hear that you enjoyed one of our legendary activities: Jet ski in Tenerife. I hope you repeat this activity again on your next holiday here. It will be a pleasure to arrange amazing activities for you a million times. Kind Regards, Cristina.
Glenn Gheerardyns
hace 3 años - 5 (Experiencia positiva)
didn't book yet but great customer service so far from cristina! she is the best!! Thanks a lot
Respuesta de Club Canary Tours
Hi Glenn, It was a pleasure speaking to you, I will be more than happy to arrange your activities in Tenerife very soon. I am delighted that you found my service great. We love when our clients appreciate our services and share their experiences with us. Kind Regards, Cristina.
Jules
hace 3 años - 5 (Experiencia positiva)
Cristina is the best! Thank you for the service.
Respuesta de Club Canary Tours
Hi Julius, Thank you very much for sharing your opinion with us. I hope you had the best experience at the Royal Dolphin boat in Tenerife. Please come back soon and we will be happy to arrange more fun activities for you. Kind Regards, Cristina.
Weiqing XU
hace 3 años - 5 (Experiencia positiva)
Susanna is super friendly and reply to my requests quickly even in the evening. Very patient and efficient in solving my problems. It is a good experience with her!
Respuesta de Club Canary Tours
Dear Weiqing XU, we really appreciate you taking the time to share your high rating with Club Canary! We take pride in knowing our customers are happy with their experience. #LiveLegendary Kind regards, Club Canary team
The WIY
hace 3 años - 5 (Experiencia positiva)
Had a great horse riding experience, everything went smoothly! Dora was amazing at organising the trip and was always available to help, will definitely use again 5*
Respuesta de Club Canary Tours
Thank you so much. I'm very glad I was helpful and I am very happy that you enjoyed you experience. Kind Regards, Dora.
Jackie Miller
hace 3 años - 5 (Experiencia positiva)
Thank you to Maria and Club Canary, your help with booking multiple water sports activities prior to our arrival in Costa Adeje was so helpful and knowledgeable, and you were there to help with any questions during our stay, including on your day off! Thank you so much, you have helped us have a fantastic holiday! Would highly recommend
Respuesta de Club Canary Tours
Thank you so much for taking the time to leave us this wonderful review. Maria is our outstanding and a top travel consultant. We are extremely pleased to provide you with the best and most legendary experiences: Atlantic Star boat rides, JetSki Safari, Parasailing and lots more. Kind regards, Club Canary
Tamás Rajkó
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Tamás, Thank you very much for your 5 star-rating. I am very happy that you enjoyed the Helicopter ride in Tenerife. Kind Regards, Cristina.
Solana van Noppen
hace 3 años - 5 (Experiencia positiva)
Very good service !! They will provide you with options to do in Tenerife and they are listening to your wishes !! I realy recomend this organisation to others !!!
Respuesta de Club Canary Tours
Brilliant review. Thank you for choosing the ultimate experience with us - Club Canary #LiveLegendary! Kind regards, Club Canary / Regina
Doug Anderson
hace 3 años - 5 (Experiencia positiva)
Booked a number of trips. Excellent service for all. Would definitely recommend and use again.
Respuesta de Club Canary Tours
Dear Doug Anderson, Thank you for the 5-star review. The Club Canary team is thrilled you’re happy with your recent bookings with us. We wish you a most pleasant experience in your upcoming trip with Kailani Boat Tenerife. Thank you! #Livelegendary. Warm regards, Regina
Hannah Uchiki-Parker
hace 3 años - 5 (Experiencia positiva)
Susanna was so helpful and super responsive - she made the booking experience really easy and straightforward. Muchas gracias!!
Respuesta de Club Canary Tours
Dear Hannah, thank you for leaving our company with a 5 star rating, it is truly appreciated! We are proud and very pleased to hear that you enjoyed the service provided by our team member - Susanna. Please be aware that from now we have a fantastic tool to complement our great team in a more personalised way - simply by selecting his/her name and selecting the tip option.Thank you!
Robina Voois
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you, Robina, for taking the time to share your feedback with our team!
Sabrina Becker
hace 3 años - 5 (Experiencia positiva)
We hebben via club canary de excursie geboekt om dolfijnen en walvissen te spotten. Vandaag mee geweest met atlantic stars. Ondanks dat we zeeziek werden was het een super ervaring. Wat een lieve vriendelijke mensen. We hebben zowel walvissen als dolfijnen gezien. Daarna nog even gezwommen en lekkere verse broodjes en drinken gekregen, ik kan het iedereen aanraden om met Atlantic stars mee te gaan en bij club canary te boeken. Alles was super geregeld en het contact met club canary is snel en super vriendelijk !
Respuesta de Club Canary Tours
Dank u voor uw eerlijkheid en aanbevelingen, we zijn erg blij met uw feedback !
Naud Lenferink
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you for the positive review and kind words on our performance evaluation.
Rory Alger
hace 3 años - 5 (Experiencia positiva)
Excellent advice from the Club Canary team. The downhill bike and paragliding were brilliant experiences. When we had a problem with our boat trip (the boat crew had double booked), Club Canary worked tirelessly to arrange an alternative at short notice. Many thanks to you all.
Respuesta de Club Canary Tours
Dear Rory, we thank you for your feedback, we thank you for your trust in our company and for supporting our efforts to provide the finest service in the tourism industry.
Wendy C
hace 3 años - 5 (Experiencia positiva)
Really lovely advisor on WhatsApp to help get everything confirmed. Looking forward to this trip with my son. Love from Scotland x
Respuesta de Club Canary Tours
Hi Wendy, Thank you very much for sharing your experience about our service. I am sure you will have an amazing trip with your son on the Peter Pan boat. Regards, Cristina.
Bohdi Yule
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Bohdi, Thank you very much for rating our services. We hope to see you soon in Tenerife and enjoying the amazing activities we offer. Kind Regards, Cristina.
Gridsy
hace 3 años - 5 (Experiencia positiva)
Équipe super sympa !
Respuesta de Club Canary Tours
Cher Gridsy, Merci beaucoup d'avoir écrit ce commentaire. Je suis sûr que le jet ski était une activité très amusante, car c'est l'une des meilleures choses à faire à Tenerife. Cordialement, Cristina.
The_Last_Don
hace 3 años - 5 (Experiencia positiva)
Today we had a great boat trip with te Monto christo boat a very good crew great Captain and his mate good food and drinks we see a lot of dolphins it’s was amazing experience after that we did some snorkeling and have some nice tapas and als the other crew member tells a lot of all the marine life here in this area als a good education 🤙🏻👍🏻👍🏻👍🏻 Thanks for a great experience next time come back 🙏
Respuesta de Club Canary Tours
Hi, Thank you very much for leaving this review. We are so happy that you enjoyed the Monte Cristo catamaran. Definitely the whale-watching activity is a must to do in Tenerife, and our team is so proud that you were able to enjoy the beauty of this incredible animals. Kind Regards, Cristina.
Marcos J. Díaz Gutiérrez
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hola Majo, Muchísimas gracias por dejar tu reseña sobre Club Canary. Esperamos verte pronto por Tenerife. Saludos cordiales, Cristina.
Claire Cox
hace 3 años - 5 (Experiencia positiva)
Very helpful with booking looking forward to trip
Respuesta de Club Canary Tours
Hi Claire, Thank you so much for leaving your feedback. It was a pleasure to help you, and we hope to see you soon in Tenerife. Kind Regards, Cristina.
Serrapi
hace 3 años - 5 (Experiencia positiva)
Muy buena experiencia, todo controlado y la persona que llevaba el barco, Jorge, magnífica. Estuvimos muy a gusto y pudimos disfrutar de la despedida.
Respuesta de Club Canary Tours
Hola Rafael, Muchas gracias por su opinión. Estamos encantados de que les haya agradado el servicio y hayan podido disfrutar de la despedida. Esperamos verles pronto en Tenerife. Saludos cordiales, Cristina.
S. Laiba Aqeel
hace 3 años - 5 (Experiencia positiva)
Booking Tours through club canary was the best decision. I enjoyed my trips fully without stressing about anything.My friends and I booked the private north tour and went to the amazing siam water park. Both the tours were really great and the north side of Tenerife is as beautiful as people describe. It was worth the money. Thankyou Club Canary for the amazing experience
Respuesta de Club Canary Tours
Hi Kim, Thank you so much for taking your time and sharing your experience with us. We always do our job the best we can, and we are really happy that you were pleased with our services. We hope to see you soon in Tenerife. Kind Regards, Cristina.
Paulius Rakauskas
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Paulius, Thank you very much for your feedback, I am very grateful you took your time to rate our services. I hope you enjoyed paragliding in Tenerife and the fun activities you booked with Club Canary. Kind Regards, Cristina.
JEF ROEFS
hace 3 años - 5 (Experiencia positiva)
Had mij ziek gebeld de dag van de excursie . Zonder probleem en op 10 min een andere datum gekregen voor de excursie Top organisatie👌🏻👌🏻👌🏻
Respuesta de Club Canary Tours
Lieve Jeff, Hartelijk dank voor je feedback, ik hoop dat je je snel beter voelt. Ik weet zeker dat u zult genieten van La Gomera reis georganiseerd door Club Canary. Met vriendelijke groet, Cristina.
Abbie Boyd
hace 3 años - 5 (Experiencia positiva)
I have booked a private boat trip through Cristina from Club Canary and she has been unbelievably helpful catering to our needs. Whether it be adding an extra person or helping organise suitable food for my dietary requirements she really has gone above and beyond to help. We will be going on the trip next week and I cannot wait!
Respuesta de Club Canary Tours
Hi Abbie, Thank you so much for your feedback. I am sure you are going to have a great time at the Seaduction yacht in Tenerife. I hope to see you soon in the island. Kind Regards, Cristina.
Oscar Bath
hace 3 años - 5 (Experiencia positiva)
We haven’t yet gone on the boat trip, but special mention to Cristina for her help in finding our group the perfect boat trip & package deal! We’re very excited to go on this!
Respuesta de Club Canary Tours
Hi Oscar, Thank you very much for your feedback. I am sure you are going to have a great whale-watching experience on the Atlantic Star Boat. Hope to see you soon in Tenerife. Kind Regards, Cristina.
Galina Kovacheva
hace 3 años - 5 (Experiencia positiva)
Cristina and the all team are brilliant! They have provided high end quality of service. They ware very quick and helpful. Definitely I would recommend them . Thank you !!!
Respuesta de Club Canary Tours
Hi Galina, Thank you very much for your feedback. We are extremely happy that you found our services high end quality. We hope to see you back in Tenerife next year. Kind Regards, Cristina.
Miren Garcia
hace 3 años - 5 (Experiencia positiva)
El servicio que da Cristina, del Club Canary, para realizar las reservas de las actividades es impecable. Muy competente y dispuesta a ayudar en todo. Sin duda facilita mucho las gestiones, es rápida en la confirmación y muy atenta. Sin duda una profesional ;)
Respuesta de Club Canary Tours
Hola Miren, Muchas gracias por tu reseña, espero que tengas una buena experiencia visitando el Teide en Buggy con Club Canary! Saludos cordiales, Cristina.
Stefan Niedermann
hace 3 años - 5 (Experiencia positiva)
Cristina has advised me today great She was super friendly and has taken time for me I have chartered the Atlantic - Star (sailboat) now we are looking forward to the tour! Thanks again for the great advice !
Respuesta de Club Canary Tours
Hi Stefan, Thank you so much for your feedback. I am sure the sailing boat (Atlantic Star) in Tenerife will be amazing. We hope you have a fantastic time on board. Kind Regards, Cristina.
Stanislav G
hace 3 años - 5 (Experiencia positiva)
Cristina, Regina and Maria were all extremely helpful. I booked multiple excursions through their site, and they were quick to respond, providing information along the entire process. They will also help with customizing or creating new excursions if something is not seen on their website. Had a great experience booking all my trips through Club Canary with their exceptional team.
Respuesta de Club Canary Tours
Hi Stanislav, We really appreciate your feedback. It was a pleasure to organize your trip. We hope you have the best holidays in Tenerife of your life. We would love to see you back here every year. Kind Regards, Cristina, Regina and Maria.
Bgghn Hkjmj
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you so much for your kind words and nice review. Is there any chance that we can know your name and surname and what activity you love so much ? Thank you.
susana Viveiros
hace 3 años - 5 (Experiencia positiva)
Cristina was super friendly and gave quick responses. Thank you so much for all your help :)
Respuesta de Club Canary Tours
Hi Susana, Thank you very much for your feedback. It was a pleasure to arrange your photoshoot in playa del Duque. I hope to see you in Tenerife soon. Kind Regards, Cristina.
Carmen VR
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hola Carmen, Muchas gracias por dejar esta reseña. Esperamos verte de nuevo, estaremos encantados de atenderle. Un cordial saludo, Cristina.
Giorgia B
hace 3 años - 5 (Experiencia positiva)
Gentilissimi! È stato tutto perfetto!
Respuesta de Club Canary Tours
Ciao Giorgia, Grazie mille per la tua opinione. Speriamo di vedervi presto a Tenerife a fare attività straordinarie. Saluti, Cristina.
Pavel Masek
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Pavel, Thank you very much for your review. I hope you had an amazing experience, and it will be a pleasure to arrange your activities in Tenerife one more time. Kind Regards, Cristina.
Blair Mcnicol
hace 3 años - 5 (Experiencia positiva)
Great customer service, Natalia was really helpful and aided me with some issues I was having and ensured my booking went through successfully. Thanks.
Respuesta de Club Canary Tours
Thank you! We hope you had a great time, we are happy you enjoyed our customer service.
Chelsea Carnet
hace 3 años - 5 (Experiencia positiva)
Le service clientèle est au top merci d’avoir répondu a nos question car être français c’est un peu compliqué. Mais la personne à tout compris! Et rapidement!! Merci Je recommande
Respuesta de Club Canary Tours
Chère Chelsea, Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires. Nous l'apprécions vraiment. Bien à vous, Cristina.
Craig L
hace 3 años - 5 (Experiencia positiva)
I was looking for the perfect evening, and had some unique requirements for my excursion. Thankfully Cristina was super helpful. She went beyond to provide friendly, informative advice and was most accommodating. I have now booked my private sunset cruise and it is going to be one to remember. A big Thank you to Cristina and the team at Club Canary. :)
Respuesta de Club Canary Tours
Hi Craig, Thank you so much for taking your time to write your feedback about my service and about the company. I hope you have a fantastic time on the sailing boat in Tenerife and we hope to see you many more times here. Thank you again. Kind Regards, Cristina.
Martin Humphreys
hace 3 años - 5 (Experiencia positiva)
Excellent service from Cristina. East to book and explore options
Respuesta de Club Canary Tours
Hi Martin, Thank you very much for your feedback. I am sure you are going to have an amazing time in Tenerife enjoying wakeboarding and the sea bob experience in the Belduca yacht. Have a nice day. Kind Regards, Cristina.
Kévin Turpin
hace 3 años - 5 (Experiencia positiva)
Rapidité, gentillesse et prix imbattable ! Je recommande x10000
Respuesta de Club Canary Tours
Cher Kévin, Merci beaucoup d'avoir partagé votre expérience. J'espère que vous vous amuserez dans le tour en buggy et que vous apprécierez Tenerife. Sincères salutations, Cristina.
Angi
hace 3 años - 4 (Experiencia positiva)
Wer bei Club Canary einen Ausflug bucht und nicht so gut englisch versteht, versuche mit Cristina zu sprechen. Sie spricht ein gutes deutsch. Sie hat uns gut beraten und wir hatten einen tollen Ausflug zum Tede
Respuesta de Club Canary Tours
Liebe Angi, Vielen Dank, dass Sie Ihre Erfahrungen im Club Canary mit uns teilen. Die Bilder von El Teide sind beeindruckend. Wir freuen uns, dass Sie die Reise genossen haben. Wir hoffen, Sie kommen bald wieder nach Teneriffa. Mit freundlichen Grüßen, Cristina.
Jóhannes Andri Kjartansson
hace 3 años - 5 (Experiencia positiva)
Cristina was very helpful and quickly resolved any questions we had about our order 👍
Respuesta de Club Canary Tours
Hi Johannes, Thank you very much for your feedback. I really appreciate it. I hope you enjoy the karting experience with your family in Tenerife. Have a lovely trip. Kind Regards, Cristina.
Laiba Aqeel
hace 3 años - 5 (Experiencia positiva)
We booked 2 trips through Club Canary and both were absolutely amazing. We saw beautiful dolphins and whales on our private catamaran ride and explored the west side of Tenerife as well. Everything was very well-organized and the customer service was great as well. We enjoyed memorable trips because of club canary. Thank you so much!!!
Respuesta de Club Canary Tours
Hi Laiba, Thank you so much for your review. I am super happy that you enjoyed the experience to the fullest. The Club Canary team is also very grateful that you shared your experience about our customer service and organization. I hope you can come back to Tenerife soon, we will be here waiting for you. Kind Regards, Cristina.
Inma Habas
hace 3 años - 4 (Experiencia positiva)
Ha sido una experiencia fantástica empezando por la atención al teléfono a la hora de contratar las excursiones, la recogida puntual en el hotel, la atención no faltó en todo momento, lo único que no nos gustó fue la comida q entra de 3platos baja calidad, el vino imbebible, podíamos pagar un poco más y subir la calidad, lo digo como sugerencia.gracias
Respuesta de Club Canary Tours
Hola Inma, Agradecemos que hayas tomado tu tiempo para dejarnos esta reseña. Un placer que la atención al cliente y la contratación haya sido de tu agrado. Siempre buscamos la excelencia en nuestro servicio. En cuanto a la comida, le haremos saber esto a la empresa organizadora del catering, ya que esto no lo contratamos nosotros. Estamos seguros de que la empresa agradecerá esta recomendación, y la tendrá en cuenta. Muchísimas gracias y esperamos verte de vuelta en Tenerife. Un saludo cordial, Cristina.
Marina
hace 3 años - 5 (Experiencia positiva)
Hervorragender, unkomplizierter Kundenservice. Die Mitarbeiterin war sehr hilfsbereit. Danke. Eine 100% Weiterempfehlung Unser Ausflug war eine außergewöhnliches Erlebnis. Nicht dass wir Delphine und Wale gesehen haben, sondern auch Schildkröten. Das Bootsteam war sehr bemüht, so dass es an nichts gefehlt hat. Gute Tapas, Getränke und Informationen über die Gegend. Vielen Dank für das unvergessliche Erlebnis und danke an Cristina, für die erstklassige Kundenbetreuung.
Respuesta de Club Canary Tours
Liebe Marina, Es war mir ein Vergnügen, mit dir über LiveChat zu sprechen und das tolle Katamaran-Erlebnis zu arrangieren. Vielen Dank für deine Freundlichkeit. Ich weiß es wirklich zu schätzen, dass Sie eine Bewertung über Ihre Erfahrung hinterlassen haben. Mit freundlichen Grüßen, Cristina.
brian williams
hace 3 años - 5 (Experiencia positiva)
ATV rental here was extremely convenient. We drove up in the morning and it was loaded on a trailer for us. The owners went over the trial map with us and showed us where all the best trails were. Very nice people. Very good experience. My son is already talking about next time!
Respuesta de Club Canary Tours
We are very happy you had a great time on the ATV. Have a great day. Regards, Cristina.
Lilia Smith
hace 3 años - 5 (Experiencia positiva)
Christina was so helpful!! Told her it was our last day as our cable cart tour was unfortunately cancelled due to the weather! Left it till last minute and she really helpfully found us a tour to go on so we could Still explore mount tiede! Thankyou so much for your help xxx
Respuesta de Club Canary Tours
Thank you for your kind comment, it is a pleasure for us to accompany you and bring you our expertise so that you live the best possible experiences. Kind regards.
Maftean Tony
hace 3 años - 5 (Experiencia positiva)
Great customer service, really communicative and helpful! They reached out proactively and got out of their way to make sure I understand all the details that I need to. Looking forward to my trip!
Respuesta de Club Canary Tours
Dear Maftean Tony, we are glad that our services were pleasant for you. We hope to see you soon in Tenerife, and we will be happy to organize your future trips again.
Sigþór Gunnarsson
hace 3 años - 5 (Experiencia positiva)
One of the best thing about my trip to Tenerife! And Cristina who i where in contact with about renting a catamaran is the best! So nice and she gave me good information! Thanks alot!
Respuesta de Club Canary Tours
Dear Sigþór, I am so happy that the catamaran was the best thing of your trip. It was a pleasure to have you and your friends at the office and I hope to see you back in Tenerife for your next holiday! Regards, Cristina.
Niklas Trutnovsky
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Niklas, Thank you very much for your review, the Club Canary team is waiting for you in Tenerife. Kind Regards, Maria
Adelin Niyigena
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Adelin, Thank you for your support, Club Canary is looking forward to designing your ideal holiday in Tenerife again. Best Regards, Maria
Luke Watkins
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Luke, We're glad to hear you enjoyed your experience with Club Canary, we look forward to seeing you soon! Thank you, Maria
Ciska Gemerden
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Ciska, Thank you for your review, we look forward to seeing you in Tenerife for Live Legendary. Kind Regards, Maria
Marzena K
hace 3 años - 5 (Experiencia positiva)
Auf Teneriffa haben wir einen Hubschrauber Flug gemacht. Die Buchung konnte kurzfristig nach unseren Wünschen umgesetzt werden. Alles lief zufriedenstellend. Es war ein unglaubliches und unvergessliches Erlebnis. Die Landschaft, Küste und Teide … einfach traumhaft schön 🤩
Respuesta de Club Canary Tours
Hallo Marzena, vielen Dank, dass Sie sich die Zeit genommen haben, uns diesen Kommentar zu hinterlassen, wir sind sehr froh, dass wir Ihre Erwartungen erfüllt haben. Wir hoffen, dass wir die Chance haben, weitere Aktivitäten für Sie auf Teneriffa zu organisieren!
Emmie Edwards
hace 3 años - 5 (Experiencia positiva)
Cristina helped me to book the twin tickets for Loro parque and Siam park and helped with the transfers and directions and was available for assistance my whole holiday, would definitely recommend booking with club canary for any trips you would like to do while in Tenerife.
Respuesta de Club Canary Tours
Dear Emmie Edwards, we are very happy that you recommend us. We hope to see you in Tenerife soon.
Hamid Drakhshan
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Anita and Hamid, I really appreciate your feedback and kindness, thank you very much. I hope you see you soon in Tenerife. Regards, Cristina.
Ionel Dinu
hace 3 años - 5 (Experiencia positiva)
Amazing services! Strongly recommended for a good experience in Tenerife. Thank you, Cristina!
Respuesta de Club Canary Tours
Dear Lonel Dinu, thank you for your comment we are glad that you enjoyed our services. We hope to see you soon !
Agnes V
hace 3 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Agnes, The Club Canary team thanks you for your feedback, we are waiting for you in Tenerife, looking forward to see you again on your holidays with us. Regards, Maria
Renate Löffler
hace 3 años - 5 (Experiencia positiva)
Wir hatten eine 3 Stunden Segelboottour zu den Delphinen und Walen. Es war ein unglaublich schönes Erlebnis. Der Kapitän und der 2. Mann waren sehr engagiert und das Segeln war herrlich. Würden wir gerne wieder machen.
Respuesta de Club Canary Tours
Dear Renate Löffler, we are very pleased with your experience. Please do not hesitate to contact us if you wish to repeat the experience.
Coen de Jong
hace 3 años - 3 (Experiencia positiva)
We took the 3h Atlantic boat tour to see whales and other sea creatures. When we got there we were informed the boat we would go on had engine problems and we were directed by a Dutch speaking lady to another boat. All well taken care of so kudos to that. I guess I expected it to be a bit less of a tourist experience than it really is. You can feel about everything that it is a run of the mill experience. That this is done day in day out. Then again it was €42,50 per person so you get what you pay for , I guess ;). We did see pilot whales and we did get drinks on board, however the “boss” forgot to give sandwiches with the captain. We got them afterwards on land. But it’s just a white bun with lettuce and cheese, don’t expect anything crazy 😜. Overall 3 stars because we got what was advertised, just don’t expect more from an activity that is literally a copy of what so many companies do around Tenerife. Perhaps if you pay more you get a more relaxed, tailored, unique experience. Oh, and consider taking a seasickness pill. it doesn’t hurt if you do and it can save you from a bad experience while at open sea, as some on our boat found out the hard way… Update 2 march: Club Canary took the issues with the boat switch and the drinks and food on board very seriously and apologised. It was, quoting Sarah, “not at all up to their standards”. They offered to discuss the matter by phone, reimbursed the deposit we paid to them and gave us a discount code valid for 2 years. All in all very impressed with how they handled the aftercare!
Respuesta de Club Canary Tours
Hello Coen, We are glad you enjoyed the whale watching excursion and that you saw whales and enjoyed a drink during the excursion. However, we are very sorry to hear that the activity did not go as well as expected. First, you were taken on another boat that was not the advertised Atlantic Star. The Dutch speaking lady, the owner of the Atlantic Star, took you to another boat due to technical difficulties in an attempt to find a solution. Club Canary is not present at the events and we were not aware of these changes otherwise we would have intervened and offered another date or a refund as we want to ensure our clients have the best experience ever. Regarding the sandwiches, it is the captain's daily job to provide the customers with drinks/food DURING the trip, for this reason forgetting to serve you lunch is totally unacceptable. Despite everything, we hope you had an acceptable experience and in the name of our entire company, we apologize again. Our mission, together with our partners, is to provide our customers with memorable experiences that will positively impact people's lives. We will be in touch with you to further discuss this incident and find an appropriate solution. Kind regards, Club Canary team
Rober López
hace 3 años - 5 (Experiencia positiva)
Insuperable! Nos decidimos por el Seaduction. Fue perfecto para la despedida de soltero de nuestro amigo. Éramos 8 y estuvimos cómodos en todo momento. Trato perfecto tanto previo al viaje como el día que estuvimos con ellos. Y por supuesto, lo mejor de todo fueron nuestro capitán Pablo y su marinero Sebas, que participaron en todo momento del buen rollo para hacer un día único. Recomendadísimos!
Respuesta de Club Canary Tours
Hola Rober López, estamos encantados de tenerte de vuelta, y esperamos que vuelvas con nosotros para más actividades en el futuro.
Aline Dubois
hace 3 años - 4 (Experiencia positiva)
Nous avons eu des problèmes sur les deux activités que nous avions réservé, mais ils ont su trouver les mots adaptés et trouver des solutions. Malgré un petit souci de communication au début, ils ont ensuite été attentif et à l'écoute.
Respuesta de Club Canary Tours
Bonjour Aline, merci beaucoup pour votre commentaire. Nous sommes heureux que malgré quelques problèmes vous ayez apprécié les activités que vous aviez réservées. Merci encore et nous espérons vous revoir bientôt ici.
Nancy Cavanagh
hace 3 años - 5 (Experiencia positiva)
The most incredible experience, the highlight of our trip. We got to see both dolphins and whales . We booked in with Sarah through What’s app she was very accommodating and responded so quickly . Our caption jonae and sabatian were so accommodating they could of not done enough for us they were so friendly and made us feel very comfortable along with giving us so much education on the areas we visited and the marine life we saw . From start to finish it was the best charter we have ever been on I cannot recommend enough we will most certainly be booking again , thank you everyone for making our holiday
Respuesta de Club Canary Tours
Dear Nancy, we were so happy to have you on board today and that you enjoyed our experience at its fullest. It was a pleasure, thanks again for your nice words and hoping to have you back soon here.
OkPelis Com
hace 3 años - 5 (Experiencia positiva)
One experience that is more than worth to do in tenerife. If you like going fast and adrenaline. 🙌🙌
Respuesta de Club Canary Tours
Thanks for your nice feedback Okpelis! :)
Daan Peters Rit
hace 4 años - 5 (Experiencia positiva)
Bieden fantastische hulp bij het plannen en boeken van activiteiten! Wij hebben 3 keer geboekt via Club Canary en nagenoeg alles verliep vlekkeloos!
Respuesta de Club Canary Tours
Dank je Daan voor je feedback, we waarderen het echt. Groeten uit Tenerife.
Melissa R. Goodall
hace 4 años - 5 (Experiencia positiva)
It was absolutely breathtaking! We will never forget our trip! So happy we went with this place! We are already looking forward to booking another adventure with Club Canary! Highly recommend these guys for private boat rentals in Tenerife.
Respuesta de Club Canary Tours
Thank you very much Melissa for taking some time to write us such a nice review. Our team is very happy to hear that you liked the boat trip they organised for you. Thanks again!
Noah flos
hace 4 años - 5 (Experiencia positiva)
I had a very Nice Day with the clubcanary tours i Booked a fishing trip which was very Nice and good service, and also there was good contact with Sarah she was really helpful i recommend everyone who Comes to Tenerife for a Nice Day!!
Respuesta de Club Canary Tours
Dear Noah thank you very much for your review and your kind words. We are happy you enjoyed the fishing trip and we hope to see you here in Tenerife next year as well.
Michelle Donaldson
hace 4 años - 5 (Experiencia positiva)
Booked my excursion with the help of Sarah via WhatsApp. She was so friendly and helpful. Thanks so much for your help! If you're going to book an excursion, I would recommend these guys!
Respuesta de Club Canary Tours
Dear Michelle, we are so happy to hear that you liked our activities and our customer service. Warm hugs from Tenerife!
Lonneke Wijkmans
hace 4 años - 5 (Experiencia positiva)
Fantastische ervaring!! Wij hebben 2 maal de atlantische star prive boot gehuurd. We zijn 6 uur gaan varen langs de mooie kusten van Tenerife, helemaal naar los gigantos. Bij beide boot trips hebben we walvissen, dolfijnen en schildpadden gezien, heel bijzonder! De kapiteinen maken er een sport van om zoveel mogelijk zeedieren te laten zien maar hebben tegelijkertijd veel respect voor het leefgebied van de dieren. Als je eenmaal bij los gigantos aankomt kun je in het zonnetje genieten van mooie omgeving, heerlijke broodjes en door de kapitein gemaakte spaanse wijn, tinto de verano! Na een aantal uur vaar je terug met zonsondergang onder het genot van een bord heerlijke paella. Echt een aanrader!!!!
Respuesta de Club Canary Tours
Beste Lonneke, Bedankt voor uw vriendelijke en enthousiaste woorden, we zijn erg blij dat u genoten heeft van onze diensten en een fijne vakantie heeft gehad dankzij de door ons georganiseerde uitstapjes. Hopelijk tot ziens hier op de prachtige Canarische Eilanden, nogmaals bedankt.
Bart de goede
hace 4 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Bart, thanks for your feedback. Hope to see you again soon.
Lea Rubinstein
hace 4 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Lea, thanks for your kind review. See you soon!
Jeroen Pel
hace 4 años - 5 (Experiencia positiva)
Vandaag geboekt bij deze organisatie. Geholpen door Daniel. Wow, wat een geweldige service. Snelle en nette reacties. Echt een aanrader om hier iets te boeken. Nette prijzen. Maar vooral de help en service is TOP! Daniel, nogmaals dank je wel.
Respuesta de Club Canary Tours
Beste Jeroel, We zijn dankbaar dat u genoten heeft van onze boekingsdiensten en kwaliteit en onze activiteiten. We hopen u snel te zien hier in Tenerife, nogmaals bedankt voor het kiezen van ons.
Salsabila Lebsir
hace 4 años - 4 (Experiencia positiva)
Respuesta de Club Canary Tours
Dear Salsabila, thanks for your review. We appreciate it!
Martin Guildford
hace 4 años - 5 (Experiencia positiva)
Sarah from Club Canary arranged at short notice our brilliant quad adventure off roading in the mountains of Tenerife- the tour guide was exceptional- the sights amazing and loads of fun had. We were 8 people needing a quad each but nobody else could get us 8 apart from Sarah - definitely worth the trip and do use Sarah to arrange it.
Respuesta de Club Canary Tours
Thanks Martin for your so kind review. I am glad we managed to find a solution and that your trip was great. Hope to see you again here in Tenerife!
Bára Seidl
hace 4 años - 5 (Experiencia positiva)
I had an amazing experience with Club Canary. Firstly, their service is extraordinary!! I wrote them around 10pm in online chat, expecting them to let me know the other day, but I got an immediate answer, and also they checked with the activity provider and in few minutes, I got confirmed horse riding the day after!! What a service! I always felt like they are caring and supporting. After the activity, Daniel from CC wrote me, how was the activity and if everything went fine! I can highly recommend! A secondly, they work with great people/providers also. The horseriding company, and their people, were very nice, speaking many languages and helful in any way. I would come back anytime. It was worth it 100% and made my day!! Thank you :)
Respuesta de Club Canary Tours
Hello Bára, Thank you very much for your kind words. We are happy that you enjoyed but our customer service and the activity itself. Hope to see you soon in Tenerife.
Evelina Venckute
hace 4 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Evelina, thanks for your review. Hope to see you soon here!
Gerald Kramer
hace 4 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Gerald, thanks for your review. Hope to see you again here in Tenerife!
Kaushik Roy
hace 4 años - 5 (Experiencia positiva)
Excellent!!! Had a very pleasant experience with Club Canary . A very professional managed company with plenty of activities catering to the needs for one and all. A special mention for Sarah who handled all my activities in a very sweet manner. Sarah is a very pleasant and charming girl who is willing to book all your activities while in Tenerife making your stay in Tenerife a memorable one !!!! Well done Club Canary !!!
Respuesta de Club Canary Tours
Thank you very much Roy for you review, so nice to hear that we managed to arrange your stay and make it pleasant with our activities. Hope to see you soon in Tenerife!
MIriam Davis
hace 4 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Miriam, thanks for your great feedback. Hope to see you again here in Tenerife!
jelle spam
hace 4 años - 5 (Experiencia positiva)
Had a great tour spotting whales
Respuesta de Club Canary Tours
Hello Jelle, it's nice to hear you enjoyed our whale-watching tour. Hope to see you again here in Tenerife!
Claire Igoe
hace 4 años - 5 (Experiencia positiva)
Surprised my husband with a paragliding experience for us both over Costa Adele and booked it with Sarah who was very helpful. The paragliding was AMAZING! The staff were all lovely and patient with my questions and concerns before the ‘flight’ I didn’t need to be so worried as it was just great! Will definitely be back to do it again soon.
Respuesta de Club Canary Tours
Hello Claire, we are so glad to hear that the surprise for your husband has ben successful and that you too enjoyed the flight. Thanks again for choosing us and we hope to see you again in Tenerife!
Tadeáš Nagozenski
hace 4 años - 5 (Experiencia positiva)
The excursion went without any problems. We went on a kayaking trip in a bad weather so we only saw one dolphin but it wasn't the guides fault. I found Sarah from the Canary club especially helpful and sympathetic, helping us with and recommending things to do.
Respuesta de Club Canary Tours
Hello Tadeáš, thanks for your kind words. It was a pleasure for me organising your excursion and giving you some local tips. Hoping to see you soon here in Tenerife!
Jacques Henri
hace 4 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hello Jacques, thanks for your review, we really appreciate it.
Pieter de Wit
hace 4 años - 4 (Experiencia positiva)
+ mooie tour Genoeg stops en tijd voor foto's Gids Conny uit België is vriendelijk, weet veel en heeft een fijne stem om naar te luisteren. Chauffeur Bernardo is een hele goede chauffeur, zeker bij die haarspeldbochten enzo. - geen wifi in de bus Geen oplaadpunten voor mobiel in de bus
Respuesta de Club Canary Tours
Hallo Pieter, bedankt voor je recensie. We zijn blij te horen dat u genoten heeft van de excursie die we voor u georganiseerd hebben. We stellen uw feedback erg op prijs en proberen ons altijd te verbeteren.
Kelly Anckaer
hace 4 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Kelly, thanks for your review, we really appreciate it.
Finn Magendans
hace 4 años - 5 (Experiencia positiva)
Een geweldige middag op het mooie zeiljacht van club canary. Gezellig met een kleine groep dus ruimte en rust. De ervaren schipper wist ons bij de dolfijnen pilot whale te brengen en we hebben genoten van deze mooie zoogdieren. De aardige Thomas vertelde ons veel over de oceaan, de vissen en het eiland. Kortom een bijzondere ervaring.
Respuesta de Club Canary Tours
Hoi Finn, Hartelijk dank voor je accurate beoordeling. We zijn blij om te weten dat we hebben deelgenomen aan het organiseren van deze speciale ervaring voor u en dat u ervan genoten heeft. We hopen u weer te zien op Tenerife.
Sara Della Marca
hace 4 años - 5 (Experiencia positiva)
The best excursion agency in the whole Canary Islands!
Respuesta de Club Canary Tours
Hello Sara, thank you very much for the review.
Phillip Jentsch
hace 4 años - 5 (Experiencia positiva)
Found it by accident, comfortable office, fast booking, easy payment, and reliable service All the bookings were fun and worth the price... especially jet ski safari and teide by night Roy is a very nice and friendly guy who always helps in case of questions Will visit him again on our next stay
Respuesta de Club Canary Tours
Hi Phillip, thank you for taking the time to leave such a great review. So happy to hear that you enjoyed the activities. We look forward to seeing you again next time!
Balázs Mihályfi
hace 4 años - 5 (Experiencia positiva)
We found the office on the bottom floor of the mall completely by accident on a Sunday evening. Club Canary’s advisor, Roy organised every programme for us very quickly, booked all the tickets and even rented a car for us. In less than an hour, we had our entire holiday planned for us, all in one place! Roy was also super friendly. Amazing service!
Respuesta de Club Canary Tours
Hi Balázs Mihályfi, thank you for your kind words. We are so glad we were able to help plan your activities and be a part of your holiday. We hope to see you again in Tenerife very soon!
MARÍA perez
hace 4 años - 3 (Experiencia positiva)
Respuesta de Club Canary Tours
Hola Ángeles Pérez, creo que no ha sido cliente nuestro. Sin embargo, gracias por comprobar nuestra empresa de turismo. Si quieres pasar por la oficina algún día para ver lo que podemos ofrecerte eres más que bienvenida.
Arne Bruynsteen
hace 4 años - 4 (Experiencia positiva)
Hee goeie service en uitstappen op maat!
Respuesta de Club Canary Tours
Hallo Arne Bruynsteen, hartelijk dank voor uw feedback. Hopelijk tot de volgende keer!
Eddy Bovijn
hace 4 años - 4 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Eddy Bovijn, thank you very much for leaving a review.
Luke Fox
hace 4 años - 5 (Experiencia positiva)
This company is a leap above the rest. The boats are pure luxury. The captains are friendly, knowledgeable & happy to oblige. The paella served is a very high standard & they have a variety of beverages to offer. If you want a boat excursion that screams luxury then go with this company. You feel like a million $$$€€€£££ on these boats. Thank you for making my special day better than perfect 💍👍🏖️
Respuesta de Club Canary Tours
Hi Luke Fox, thank you very much for your kind words. The team from Club Canary are delighted that you had a wonderful private boat trip. We are glad we been able to assist you and we look forward to seeing you back in Tenerife. Kind regards Roy Schijvens
Boeroe Lodie
hace 4 años - 5 (Experiencia positiva)
De moeite waard om bij club canary tour te boeken. Genoten van de 3 betaalbare tripjes die wij geboekt hadden. Loro Parque Express, walvissen spotten en Ijsland Tour(gids was top). De highlight van onze trip was veruit Masca, Garachico en zandtapijt in Santa Cruz.
Respuesta de Club Canary Tours
Hi Boeroe Rodriguez, thank you very much for your review. I'm glad you enjoyed the 3 trips you booked!
Ellen Baeken
hace 4 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you Ellen Baeken for your review!
LAURA ROJAS
hace 4 años - 5 (Experiencia positiva)
We rented a sailing boat for around 4 hours. We were able to see some pilot whales, to do snorkeling, to swim and to enjoy a beautiful sunset. Esther and Roy were an amazing organisers. Esther was super fun and always willing to take great care of us on the boat, offering constantly drinks and food. On the other hand, it was easy to communicate with Roy, he was always open to suggestions and he made sure that everything was ready for us beforehand. We definitely had an incredible experience and we highly recommend Club Canary for this service.
Respuesta de Club Canary Tours
Hi Laura. We are very happy that your group enjoyed the private boat trip. Thank you so much for giving us your review, I will pass on your compliments to Esther as well. Greetings Roy
Lukasz Zawadzki
hace 4 años - 5 (Experiencia positiva)
I can fully recommend Club Canary - if you are looking for ideas how to spend a great time in Tenerife, that is a perfect place. Very helpful, communicative and reliable team! Next time we are in Tenerife that will be for sure our place to go again:)
Respuesta de Club Canary Tours
Hi Lukasz, Thank you very much! We are very happy that we were able to help you with some great things to do on your holiday in Tenerife. Until next time.
Kelsea Babayans
hace 4 años - 5 (Experiencia positiva)
Our group of four booked a private sailboat tour through Roy and it was by far the BEST day of our vacation! We had the boat to ourselves and got to see a huge family of whales, we snorkeled in beautiful areas, and enjoyed a Paella on board. Our captains were super nice and attentive, and made sure we were enjoying ourselves at all times. We felt the experience was superb and the price was very reasonable for everything provided. We can’t wait to come back!
Respuesta de Club Canary Tours
Hello K Askew! We are very grateful that we were able to play a part in setting up this wonderful day for your group. I will let the boat crew know that they did a fantastic job! I look forward to seeing you again in the future. Regards Roy
Daiana Cáceres Acero
hace 4 años - 5 (Experiencia positiva)
I was looking for fun activities to do in Tenerife and I found the tour company Club Canary. The staff was very helpful and advised me to choose a whale watching trip. For the whale watching tour, we set off from the harbour in Costa Adeje with excellent weather. It turned out to be a great adventure. I got the chance to see whales and even dolphins closely. During the boat trip, I was taken care of by the crew. They gave me delicious drinks and food. Thank you very much for arranging this wonderful experience!
Respuesta de Club Canary Tours
Hello Daiana, it' s great to know that you enjoyed your whale and dolphin watching excursion. We were delighted to organise it for you, thank you for booking your boat trip in Tenerife through us.
Tomas Butautas
hace 4 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Tomas Butautas, thank you very much for leaving a review about our service. We are glad to hear that you enjoyed your activities.
Louis Rawlings
hace 4 años - 5 (Experiencia positiva)
Roy at club canary went above and beyond to cater to my request. He altered the itinerary for the hike I booked with him and also helped edit a bespoke road trip for me and my friends to go to Santa Cruz whilst also suggesting a banana plantation to visit through his website (which is fell constructed in lots of helpful detail). He is keeping in touch with me regarding weather conditions for water sports. Nothing was too much trouble.I would recommend anyone to drop in to chat with Roy at club canary located at the ground floor of plaza del duque to arrange your best day!
Respuesta de Club Canary Tours
Hello Louis Rawlings, thank you very much for your review. I hope you had a great road trip and I wish you lots of fun on the hiking tour!
Inge Peeters
hace 5 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hallo Inge, dank u voor het delen van je feedback. We zijn heel blij dat je genoten hebt van je boottocht!
Connor Hunt
hace 5 años - 5 (Experiencia positiva)
We experienced 2 splendid activities, first my family booked a trip to Mount Teide and then we hired a boat for 3 hours through Club Canary. Especially the boating was great fun thanks to the awesome staff and the fact that we were able to watch a lot of whales. In addition, the tour agency Club Canary clearly communicated with us and planned the tours beautifully based on the weather conditions. This company provides excellent customer service and has a wide range of things to do in Tenerife, definitely recommended.
Respuesta de Club Canary Tours
Hello Connor Byrne, your review means a lot to us. We are happy that you are satisfied with the customer service at Club Canary. Plus we are very pleased that you and your family enjoyed the tour to Mount Teide and the whale watching experience.
Brecht De Geest
hace 5 años - 5 (Experiencia positiva)
Service was perfect ! Er werd geluisterd naar onze wensen en deze werden ook perfect ingevuld. Samen met onze 2 kids van 7 en 9 jaar hebben we een zalige quadtocht en jetski toer gedaan... aanrader !
Respuesta de Club Canary Tours
Dag Brecht, fantastisch nieuws dat jouw familie heeft genoten van het quad rijden en van de jetski trip in Tenerife. Ik wens jullie een vrolijk kerstfeest en een gelukkig nieuwjaar toe!
Nadine Dreamwheeler privé
hace 5 años - 5 (Experiencia positiva)
Ik heb Roy leren kennen in het kantoor van Club Canary in het winkelcentrum Plaza del Duque in Costa Adeje. Eerst spraken we over een tour in Tenerife om walvissen en dolfijnen te spotten. Daarna heb ik deze excursie geboekt en de bemanning van de jacht, die overigens uiterst vriendelijk waren, kwam mij ophalen in Los Cristianos. We reden vervolgens naar Puerto Colon en vertrokken van daar uit op een geweldige walvissen spotten boottocht! De excursie was geweldig, en daarna vond ik samen met Club Canary de mogelijkheid om mijn kinderdroom uit te laten komen en dat is vliegen! Hoewel ik door een aangeboren spieraandoening moeilijk te been ben, is het me gelukt om over het zuiden van Tenerife te paragliden. Deze paragliding ervaring was heel bijzonder, en ik ben erg blij met de geweldige service die ik heb gekregen!
Respuesta de Club Canary Tours
Hallo Nadine, Ik ben erg blij dat je genoten hebt van de boottocht en hoe cool is het dat je de paragliding vlucht boven Tenerife hebt gedaan!? Hartelijk dank dat je contact met ons hebt opgenomen en ik kijk ernaar uit om je in de toekomst weer te zien in Tenerife. En ik weet zeker dat we dan een nieuwe uitdagende excursie kunnen vinden! Groetjes van Roy
Kerrie West
hace 5 años - 5 (Experiencia positiva)
Great communication throughout and great prices! 100% recommend. Thank you very much!
Respuesta de Club Canary Tours
Hello Kerrie! Thank you very much for your review I'm glad that you enjoyed the water sports activities.
Patrick van der Meer
hace 5 años - 4 (Experiencia positiva)
Leuke tours gemaakt via Club Canary. Vooral de boottocht om grienden (kleine walvissen) te spotten is een aanrader
Respuesta de Club Canary Tours
Hallo Patrick, het was leuk je te ontmoeten en ik ben blij dat je genoten hebt van de excursies!
Margreet Leeuwerik-Barlagen
hace 5 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hi Margreet, I am very happy that you enjoyed the whale watching tour!
Vanille Seurs
hace 5 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you very much Vanille, see you next time!
lucet valentine
hace 5 años - 5 (Experiencia positiva)
Merveilleux service! Une expérience inoubliable, un incontournable à Tenerife!
Respuesta de Club Canary Tours
Hi Lucet Valentine, thank you very much for your review I'm pleased that you enjoyed the private boat trip!
Anastasiia Kartashova
hace 5 años - 5 (Experiencia positiva)
Большой и выгодный набор разнообразных экскурсий и направлений. Есть экскурсии на любой запрос. Мы взяли 4 тура и нам сделали приличную скидку, спасибо Рою. Все экскурсии понравилось и впечатлили. Посмотрели вблизи на дельфинов, плавали с черепахами, летали на параглайдинге и гоняли на jet ski. Все прошло шикарно! Остались незабываемые впечатления! Остались очень довольны всем!
Respuesta de Club Canary Tours
Hello Anstasia, it was nice to meet such great and enthusiastic customers as you and I am glad that all the excursions were to your liking!
Sonny Belgium
hace 5 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Hallo Sonja, bedankt voor de recensie tot de volgende keer!
Cindy Van den Borre
hace 5 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you very much for your feedback!
Nerea Soto
hace 5 años - 5 (Experiencia positiva)
Fantastico!! Alquilamos un coche para movernos por la isla a muy buen precio. Roy nos aconsejo sobre el coche y nos ofreció otras opciones de actividades. Elegimos una excursion para ver calderones en un barco,con un maximo de 8 personas ( por el covid es mas tranquilizador ) . En el barco el capitan y su acompañante fueron encantadores. Nos sentimos como de la familia. Sin duda volveremos
Respuesta de Club Canary Tours
Hola Nerea Soto, ¡muchas gracias por tu crítica! ¡Me alegro de que hayas disfrutado de la excursión! ¡Y espero verte de nuevo! Saludos Roy.
Leyre
hace 5 años - 5 (Experiencia positiva)
Totally recommendable. Exquisite treatment. We went to Club Canary to rent a car and everything went great. They also advise us about activities to do in Tenerife and they have been so great. We did the dolphin trip and it has exceeded our expectations! Amazing! We will repeat without a doubt!!
Respuesta de Club Canary Tours
Hello Leyre, thank you very much for your review I am very grateful that you enjoyed the boat trip and the road trip through Tenerife by car. I hope to see you again next time!
Annelies Van den Steen
hace 5 años - 5 (Experiencia positiva)
Gisteren op boottrip geweest. Was dik in orde! We werden heel vriendelijk en warm onthaald door de crew. Dikke pluim voor Esther, Richard, Ziggy en Maaike. Het spotten van talloze walvissen was een onvergetelijke ervaring. Dit moet je gewoonweg gezien hebben als je in Tenerife bent!
Respuesta de Club Canary Tours
Hallo Annelies! Dank je wel voor je feedback, ook namens de bemanning. We zijn erg dankbaar dat je hebt genoten van het zien van de walvissen in de vrije natuur tijdens onze boottocht!
Gianni K
hace 5 años - 5 (Experiencia positiva)
Wat een service en deskundige uitleg van Roy. Trips naar La Gomera & Teide Masca waren perfect in orde. Gezien COVID-19 konden we dit enkel in het Engels volgen maar was voor ons geen probleem gezien we dit wisten op voorhand. Paragliden was ook in orde. Kortom: de perfecte tussenpersoon voor het regelen van al je excursies en andere vragen over Tenerife. Nogmaals bedankt Roy!
Respuesta de Club Canary Tours
Hallo Gianni, heel erg bedankt voor het boeken van je excursies in Tenerife bij ons. Ik ben blij dat alles goed is gegaan en ik hoop je weer eens terug te zien!
mia swinnen
hace 5 años - 5 (Experiencia positiva)
Superleuke trip naar La Gomera gedaan. Goede, vlotte gids en uitstekende, vriendelijke chauffeur. Corona maatregelen werden uitstekend gevolgd.
Respuesta de Club Canary Tours
Hallo Mia! Ik ben erg blij dat je genoten hebt van de bustour naar La Gomera en dat alles goed georganiseerd was!
an hemmerechts
hace 5 años - 5 (Experiencia positiva)
Super ervaring ! Heel leuke boottocht gehad en dolfijnen en walvissen gezien. Ook even de tijd voor een duik in het water. Nederlandstalige begeleiding was top! Aan boord broodjes, fruit, drank, alles inbegrepen in de prijs. Een super ervaring voor ons en onze twee tieners. Bedankt ook aan Roy voor de nodige uitleg vooraf, hele vlotte en snelle communicatie via WhatsApp ! Ik zal jullie zeker aan iedereen aanraden !
Respuesta de Club Canary Tours
Hallo An Hemmerechts, we zijn blij dat uw boottocht in Tenerife geweldig was en dat uw kinderen ervan genoten hebben! En ik ben je erg dankbaar voor je geweldige support! Groetjes van Roy
Janiek Jaspers
hace 5 años - 5 (Experiencia positiva)
I booked the excursion: jet ski tour & quad safari with Club Canary and it was amazing! When you are in Tenerife and looking for great things to do Club Canary is the place to be!
Respuesta de Club Canary Tours
Hi Janiek, we are very glad you enjoyed the jet ski tour and quad safari in Tenerife, hopefully we'll see you back on the island one day!
Sven Gryspeert
hace 5 años - 5 (Experiencia positiva)
We gingen een week naar Tenerife. We huurden via Club Canary een wagen, gingen met de quad naar de teide en gingen jetskien elke activiteit was top geregeld via Club Canary. Zeker voor herhaling vatbaar.
Respuesta de Club Canary Tours
Hallo Sven! Bedankt voor het boeken van je excursies en tours bij Club Canary! Ik ben erg blij dat alles naar wens is verlopen en ik kijk er naar uit om je weer terug te zien! Groetjes Roy
Onno Jansen
hace 5 años - 5 (Experiencia positiva)
Zeer snel geregeld. keurig verzorgd en met de mensen van ClubCanary een fantastische boottocht gemaakt uit de kust vanaf Puerto Cólon op een hele toffe 50voets (16meter) zeiljacht. Heel veel grienden gezien (pilot whales) en gids Esther vertelde zelfs dat ze de dag ervoor een hamerhaai naast de boot hadden gespot. zeer zeldzaam. Alles was keurig verzorgd. fantastisch eten. Verse broodjes.. heerlijke watermeloen. en hele goede muziek op de boot. het was te gek. Dikke thumbs up voor deze trip!!
Respuesta de Club Canary Tours
Hallo Onno Jansen, ik ben erg blij dat je hebt genoten van de boottrip. En bedankt voor de geweldige uitleg en voor het delen van foto's van je excursie! Hopelijk tot volgend jaar! Groetjes Roy
Isa X
hace 5 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you very much Isa!
Danny Frankel
hace 5 años - 5 (Experiencia positiva)
We booked and paid a diner show in July while on vacation to Tenerife and were contacted within an hour by Roy from Club Canary. Unfortunately the show was not available until the beginning of August so we could get our money back right away. That kind of quick service is the kind of service we like and we immediately decided to plan the rest of our excursions directly with Roy. The result was a couple of amazing tours at reasonable prices, direct and quick communication and lots of fun. Most tours were with people who spoke our own language, and it is always fun to talk to other Dutchies and their experiences living on the island. We first went for a boat trip for whale and dolphin watching, which was a blast. After that a jetski tour, parasailing and snorkling. All with great and friendly operators. I can fully recommend Club Canary, and especially Roy, if you want a clear and easy way to book tours and events on Tenerife.
Respuesta de Club Canary Tours
Hi, Danny! I'm glad you and your family had a good time during your vacation in Tenerife. Thank you very much and hopefully we'll see you again next year! Greetings Roy
Niels Bulcaen
hace 5 años - 5 (Experiencia positiva)
Wij verbleven de voorbije 10 dagen in Tenerife. Na een woelige Coronaperiode was er via het hotel geen mogelijkheid om excursies te doen, alsook waren alle andere excursieverkopers - en kiosken gesloten. Ik kwam via Facebook in contact met Roy. Hij zorgde ervoor dat wij toch konden genieten van enkele uitstappen in Tenerife door toch een excursie ‘walvissen en dolfijnen spotten’ te vinden. Ook huurden wij een auto via Roy & ging ik Paragliden. Alles was tot in de puntjes geregeld. Roy is een heel joviaal en behulpzaam persoon en is een vat vol informatie over ‘te zien’ en ‘to do’ in Tenerife! Ook komt hij zelf even langs je hotel om alles nogmaals duidelijk uit te leggen. Echt een topper! Als wij terugkeren naar Tenerife, zal ik zeker niet aarzelen om terug excursies te boeken via Roy.
Respuesta de Club Canary Tours
Hallo Niels! Hartelijk dank voor de aardige woorden. Ik ben blij dat je contact met ons hebt opgenomen, en dat ik jullie heb kunnen helpen met het maken van mooie vakantieherinneringen. Ik kijk er naar uit om je terug te zien in Tenerife. Groeten Roy Schijvens
Merilyn V
hace 5 años - 5 (Experiencia positiva)
An extremely friendly, helpful and knowledgeable team, helped us with multiple special requests and requirements. An excellent selection of tours and activities, especially enjoyed the Banana Plantation visit and Teide at Night trip. Will definitely book all of our activities through Club Canary on our next visit to Tenerife. Many thanks for the amazing holiday! :)
Respuesta de Club Canary Tours
Dear Merilyn, thank you so much for the kind words! It means a lot to us! We’re happy to hear that you were pleased with the selection of activities! We hope to see you again!
Hendrik Tooma
hace 5 años - 5 (Experiencia positiva)
Stunning experience, would recommend!
Respuesta de Club Canary Tours
Dear Hendrik, we’re so glad you enjoyed your experience! Hope to see you next time!
Zanda Fedjunina
hace 5 años - 5 (Experiencia positiva)
Amazing offers and great customer service. Definitely recommend and can’t wait for next adventures booked with Canary Club. Thank you!
Respuesta de Club Canary Tours
Hi Zanda! Thank you so much for your review and for the beautiful picture you posted! We will be happy to help you find your next adventure! Greetings, Roy
Elisabeth Tõnisson
hace 5 años - 5 (Experiencia positiva)
Külastasin Tenerifel legendaarset Siam- ja Loro Parki, ei pidanud seda külastust kahetsema ja kindlalt taas saarele tulles võib mind taas sealt leida. 😁 Piletid said ostetud läbi Club Canary ja nii head teenindust ja klientidest hoolimist pole ma varem kohanud. Tiim oli kursis iga ekskursiooniga, millest huvitatud olin, tore on vaadata noori, kes teevad õiget asja! Kui otsite kvaliteetset ja personaalset teenindust, siis kindlasti soovitan pöörduda nende poole! 😇☀️
Respuesta de Club Canary Tours
Dear Elisabeth, thank you for the kind words! It means the world to us! We’re happy to hear you were pleased with our service and we hope to see you again!
Melanie Semil
hace 5 años - 5 (Experiencia positiva)
Fijne ervaring met de excursies van Roy van Club Canary. Heel fijn dat hij Nederlands spreekt en alles kan vertellen over alle excursies en het eiland Tenerife.
Respuesta de Club Canary Tours
Hallo Melanie Semil. Heel erg bedankt voor je bericht. Ik ben blij dat je genoten hebt van je excursies tijdens je vakantie in Tenerife! Tot de volgende keer, Roy
komail Al-Humaid
hace 5 años - 4 (Experiencia positiva)
Great service, honest reviews of the activities offered by canary club. Enjoyed the buggy ride up teide mountain. Very helpful and genuinely friendly instructors/guides.
Respuesta de Club Canary Tours
Dear Komail, your kind words mean a lot to us! Thank you for booking with us and we hope to see you again!
Gerben T
hace 5 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you Gerben for the review, it helps us enormously!
Wim van de Meerendonk
hace 5 años - 5 (Experiencia positiva)
Club Canary biedt een ruim pakket aan excursies en activiteiten aan. Wij hebben een helicoptervlucht op Tenerife bij Club Canary geboekt. Het was voor ons een bijzondere ervaring. Echt een aanrader! Voor het maken van een excursie of trip raden wij Club Canary van harte aan vanwege zijn betrouwbare en klantgerichte manier van werken. Naast kennis van zaken valt op hoezeer het persoonlijke en dienstbare aspect bij Club Canary centraal staat. Volgend jaar gaan we zeker weer gebruikmaken van de diensten van Club Canary. Carla en Wim Nederland/februari 2020
Respuesta de Club Canary Tours
Hallo Carla en Wim, heel erg bedankt voor je mooie text! En bedankt voor het gezellige gesprek in ons kantoor. Ik ben erg blij dat jullie hebben genoten van de helikoptervlucht. En ik kijk nu al uit om jullie volgend jaar weer te zien, al is het maar om even gedag te zeggen!
helena perna
hace 5 años - 5 (Experiencia positiva)
super service and memorable experience. I highly recommend club canary. Had an amazing time on the sailing boat for 3 hours and got to see dolphins and whales :)
Respuesta de Club Canary Tours
Dear Helena, we’re so glad you enjoyed your experience with us! We hope you had a wonderful holiday and see you next time!
Damian Joniec
hace 5 años - 5 (Experiencia positiva)
Awesome customer service and Great experience!
Respuesta de Club Canary Tours
Dear Damian, we’re happy to hear you enjoyed your experience with us! Hope to see you next time!
Britt De smet
hace 5 años - 5 (Experiencia positiva)
We deden een fotoshoot via Roy in december en dat was een succes! Vanaf het eerste contact voelde dat goed, alles werd heel duidelijk uitgelegd en hij was altijd heel snel te bereiken. Eens ter plaatse kwam hij langs met enkele tips en stelde een koppel Nederlandse fotografen voor, wat voor onze kinderen fantastisch was! Bedankt voor de service!
Respuesta de Club Canary Tours
Hallo Britt, heel erg bedankt voor je vriendelijke woorden, het was me een genoegen om een fotoshoot te organiseren voor zo'n leuke familie.
Amanda Edward
hace 5 años - 5 (Experiencia positiva)
Highly recommend Roy and Club Canary - no heavy sell, just good, honest information. We ended up booking a quad bike experience for my husband and a trip to Scandal, the dinner show, for the two of us. Would definitely book through Club Canary again.
Respuesta de Club Canary Tours
Dear Amanda, thank you for the kind words! It means a lot to us! We hope you had a lovely holiday and see you next time!
Carl Kikkas
hace 5 años - 5 (Experiencia positiva)
Väga viisakas ja rõõmsameelne teenindus.Sain palju huvitavaid reise ja pakkumisi Club Canary-lt. Kindlalt pöördun nende poole tagasi kui soov veel asju kogeda. Soovitan soojalt kõikidele kes on külastamas Tenerifet ja soov erinevaid ekskursioone teha.
Respuesta de Club Canary Tours
Hi Carl, I'm glad you're pleased with our services! We're looking forward to seeing you again!
Jutta Moser-Henning
hace 5 años - 3 (Experiencia positiva)
Ich habe über Club Canary kurzfristig eine Bustour ins Anagagebirge gebucht. Nach 22 Uhr bringt uns Roy noch unsere Tickets ins Apartment! Der Ausflug war ein Erlebnis! Ich würde ihn noch einmal machen. Dann wüsste ich auch, dass es eine Weile dauert, bis alle Mitreisenden eingesammelt und auf dem Rückweg wieder abgesetzt werden. Die Bustour ist wesentlich entspannter als die Fahrt mit dem PKW!
Respuesta de Club Canary Tours
Dear Jutta, We're very glad you contacted us to book your tickets. We always do our best to organize everything as well as possible and there’s no problem for us to stop by the hotel after our office closing time to drop off your ticket, to make your holiday as stress-free as possible. We are very happy that you have enjoyed the beautiful nature of Tenerife and I look forward to seeing you again. Greetings, Roy
Sandy Peters
hace 5 años - 5 (Experiencia positiva)
Erg goede service! Wij hebben een fotoshoot op het strand gedaan.. alles binnen 1 dag geregeld omdat we de volgende dag vertrokken richting huis. Roy is erg vriendelijk en klantvriendelijk! De foto's zijn erg mooi geworden, een mooie herrinering aan deze heerlijke vakantie met onze kinderen. TOP!
Respuesta de Club Canary Tours
Beste Sandy, Super bedankt voor de feedback. We zien je graag weer terug!
Kelixy Pl
hace 6 años - 5 (Experiencia positiva)
Professional approach to the client. Professional advice. Excellent contact. Always smiling. Whether you need to rent a car, buy tickets to loro park, go fishing or go scuba diving. At Club canary, they have everything you need. recommend.
Respuesta de Club Canary Tours
Dear Grzegorz, thank you so much for the kind words! We’re pleased to hear you’ve enjoyed your experience with us. Hope you had a wonderful holiday and see you next time!
rian gunlisbergen
hace 6 años - 5 (Experiencia positiva)
Club canary has the total package. Great customer service, and many trips in all price ranges. The office is easy to find and has a good atmosphere. We went to the office and got verry detailed information on all possibilitys, even advise on were to go with our rental car. We went on the tidescopes by night great trip! Club canary is flexible and easy to reach also by facebook whatsap phone. We disided in the morning to do a boot trip. After a few short messages it was all arranges. The owner roy even took the effort to bring the tickets to our hotel. One more important thing to piont out. What they sell is what you get. No farytail selling. Tnx club canary for making our stay at teneriffa a blast!! Rian and hemmy
Respuesta de Club Canary Tours
Dear Rian and Hemmy, thank you so much for your kind words! We’re very pleased to hear you’ve had a good experience with us and we hope to see you next time!
jesus mendez
hace 6 años - 5 (Experiencia positiva)
Excelente atención , súper profesional, el trato súper amable y lo mejor de todo puedes conseguir todo para tus vacaciones, todo lo hice con ellos y de verdad que pasamos unas vacaciones súper bien, recomiendo mucho el servicio en barca privada. 👌🏻
Respuesta de Club Canary Tours
Querido Jesús, muchas gracias por las amables palabras! Significa mucho para nosotros!
D T
hace 6 años - 3 (Experiencia positiva)
Re 2 hour Safari Jet-Ski excursion. Club Canary office location, website and representatives came across as a very high end adventure provider but understand they are just a tour booking service and are going to hand you off to a third party service provide. Our actual "experience" with the service provider was average at best. It was a service we could have booked off the beach closer to our hotel and probably should have. It was definitely not a "safari" or tour. We did not visit anywhere and there was NO snorkeling. We motored around for two hours east of La Galletas on decent jet-skis in very rough conditions. I would not recommend this tour operator or excursion from La Galletas. It could have been so much better.
Respuesta de Club Canary Tours
Dear David, We are very sorry to hear you didn’t have the best experience. We are indeed a tour booking service, that’s how it works here in Tenerife. The good excursion providers hire tour operators to do the sales for them but we always make sure our clients are in good hands and have a pleasant time. On our website it says: “Note: This trip will leave from Las Galletas because from there we have an option to go on a safari to 2 different directions depending on the weather. If you prefer to leave from Puerto Colon or Los Cristianos harbor please tell us in the order note.” Also: “Important information: Snorkeling during the 2-hour trip can be sometimes canceled by the guide for safety reasons (by example heavy current)”. We are very sorry that the trip was not like you expected, and we will do anything we can to change this in the future. Our only intention is to give our clients a great holiday experience! Unfortunately, we can’t control what happens during the excursion but we trust that the companies we’ve chosen to work together with, take good care of our clients. Best regards, Team Club Canary
Jasper Dresselaers
hace 6 años - 5 (Experiencia positiva)
Geweldige ervaring met club Canary!!! Gevonden op Facebook, we hebben contact opgenomen en enkele vragen gesteld. Heel snel antwoord ontvangen van Roy! Roy is zelf tot bij ons willen komen de dag na aankomst om alle excursies rustig uit te leggen, voor elk wat wils! We hebben de parasailing, luxe zoektocht reeds gedaan. Echt een fantastische ervaring! Als afsluiter gaan we nog jetskieen maar dit zal ook zeker TOP zijn. Niet opdringerig, heel professioneel zoals het hoort te zijn.
Respuesta de Club Canary Tours
Beste Jasper, Wat fijn om te horen dat je alles goed hebt ervaren. Wij bedanken je daarbij ook zeer voor je goede feedback. Tot de volgende keer!
Stijn Lampaert
hace 6 años - 5 (Experiencia positiva)
Super goede ervaring met het boeken van 1 van de excursies. Als er iets is staan ze direct voor ons klaar. Topservice !
Respuesta de Club Canary Tours
Beste Stijn, Bedankt voor de goede feedback. Tot de volgende keer!
sandra hogeveen
hace 6 años - 5 (Experiencia positiva)
In juni 2018 meerdere excursies geboekt zoals Siam park.....loro park......jetski.....walvissen en dolfijnen spotten. Alles zeer goed geregeld. Waren echt top dagen. Ga zeker de volgende keer op Tenerife weer excursies hier boeken
Respuesta de Club Canary Tours
Beste Sandra, Bedankt voor de goede feedback en echt super fijn om te horen dat je het zo naar je zin hebt gehad. Tot de volgende keer!
Jody Twilhaar
hace 6 años - 5 (Experiencia positiva)
Twee keer op deze boot geweest! Super leuke boottocht gehad, alles was goed geregeld. Inclusief heerlijk eten en drinken. De boot werd nog stil gelegd om op een mooie locatie te kunnen zwemmen. Een vriend van ons kreeg zelfs nog een verjaardagsstaart omdat hij jarig was geweest. Goed voor elkaar en zeker een aanrader.
Respuesta de Club Canary Tours
Beste Jody, Bedankt voor de goede feedback. Wij vinden het fijn te horen dat je zo van de boottocht hebt kunnen genieten. We zien je graag weer terug!
Selina Rauch
hace 6 años - 5 (Experiencia positiva)
Een hele mooie excursie mogen ervaren mede mogelijk gemaakt door Club Canary, zeker voor herhaling vatbaar en een echte aanrader!!!
Respuesta de Club Canary Tours
Beste Selina, Bedankt voor de goede feedback. Wat fijn te horen dat je hebt genoten van de excursie. We zien je graag weer terug!
Jolinda van Dongen
hace 6 años - 5 (Experiencia positiva)
Ruim aanbod en hele goede service!
Respuesta de Club Canary Tours
Beste Jolinda, Bedankt voor de goede feedback. We hopen je graag weer te zien!
Francine Pijnenburg
hace 6 años - 4 (Experiencia positiva)
Heel goed, netjes, beleeft en persoonlijk. We hebben genoten van de boottrip en het Loropark. We weten waar we volgend jaar weer dagjes uit kunnen boeken.
Respuesta de Club Canary Tours
Beste Francine, Super bedankt voor jouw feedback. Fijn te horen dat jullie zo hebben genoten. We zien je graag terug!
Mick East
hace 6 años - 5 (Experiencia positiva)
Super, professional outfit, couldn’t fault it, well done
Respuesta de Club Canary Tours
Dear Mick, Thank you so much for your feedback! We hope to see you again!
tom huppertz
hace 6 años - 5 (Experiencia positiva)
Zeer uitgebreid aanbod aan diverse activiteiten op Tenerife! Snelle en heldere communicatie via diverse social media en heel klantvriendelijk. Zelf deelgenomen aan diverse activiteiten die zeer de moeite waard waren. Jetski safari, kayak safari en bezoek El Teide als toppers aan te bevelen! Zeker een aanrader om via deze jonge organisatie een activiteit op Tenerife te boeken!!
Respuesta de Club Canary Tours
Beste Tom, Bedankt voor de goede en uitgebreide feedback. We zijn blij te horen dat je het goed hebt ervaren. We zien je uiteraard graag weer terug!
Seth Hendriks
hace 6 años - 5 (Experiencia positiva)
Goed geholpen door Roy, vriendelijk en betrouwbaar!
Respuesta de Club Canary Tours
Beste Seth, Bedankt voor de goede feedback. Fijn om te horen dat je het zo hebt ervaren. We zien je graag weer terug!
Madeleine Meijll
hace 6 años - 5 (Experiencia positiva)
I found Club Canary in the Plaza del Duque shopping center where I was greeted by Roy. He showed me several videos and told me about different amazing excursions on the island. He really took the time to explain to me everything, and after he showed me the prices and I was very surprised! It was way cheaper than similar excursions. Thank you for your great hospitality and for helping me discover this beautiful island! My friends and I decided to do a 1 hour jet ski safari, it was all worth it for the amazing price !
Respuesta de Club Canary Tours
Dear Madeleine, thank you so much for the kind words! Means a lot to us! Hope you had a wonderful holiday and see you next time!
Melissa J
hace 6 años - 5 (Experiencia positiva)
Really good service! Missed our express bus to Lorro Parque, Roy from Club Canary rescheduled our trip to the next day, no problem! Really nice, can speak dutch aswell, helped us really good!
Respuesta de Club Canary Tours
Dear Melissa, thank you for the kind words! We’re glad you were still able to go the next day. Hope you had a wonderful holiday and see you next time!
Joyce L. (Percy)
hace 6 años - 5 (Experiencia positiva)
Via Club Canary tickets voor Siam Park gekocht en een boottocht geboekt. Communicatie in het Nederlands, dit maakt het een stuk makkelijker en is gewoon heel fijn! Ik ben goed geholpen bij eventuele vragen. De boottocht was perfect, erg romantisch en we hebben er prachtige foto's aan over gehouden met dank aan de fotograaf. We hadden ook nog het geluk walvissen en dolfijnen te zien! Onze pick up was te laat, maar toen wij contact opnamen met club canary werd hier gelijk achteraan gebeld en de boot is blijven wachten tot wij er waren! We waren bang dat we de boottocht zouden missen, maar het is gelukkig helemaal goed gekomen. Club canary, bedankt voor de goede service en ik raad jullie zeker aan!
Respuesta de Club Canary Tours
Beste Joyce, Bedankt voor de goede feedback en goed om te horen dat jullie zo hebben genoten. Uiteraard zien we jullie graag weer terug!
Bozhidar Kamburov
hace 6 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you, Bozhidar!
Gina Smets
hace 6 años - 5 (Experiencia positiva)
Een geweldige fantastische ervaring . Met super vriendelijke mensen die veiligheid boven alles zetten . Een aanrader wij doen dit nog is .
Respuesta de Club Canary Tours
Thank you, Gina!
clive whitbourn
hace 6 años - 5 (Experiencia positiva)
Excellent. These guys are friendly, helpful, and very professional. They booked a half day tour to Heide for us which was better, and delivered more, than was promised. I recommend this company.
Respuesta de Club Canary Tours
Dear Clive, thank you so much for the kind words! Means a lot to us! Hope to see you next year!
Martijn Boelens
hace 6 años - 5 (Experiencia positiva)
Hey! Als je wilt genieten van je vakantie en tevens ook wat leuks wilt gaan doen is dit echt een goede aanrader! Alles word uitstekend verzorgd. Ik heb hier meerdere keren een jetski safari geboekt en quad gereden waarvan je bij je hotel word opgehaald en naar afloop weer terug word gebracht. Op hun site valt meer te zien en geloof me, het is het zeker waard om een kijkje te nemen! Groeten, Martijn
Respuesta de Club Canary Tours
Hey Martijn! Heel erg bedankt voor je leuke recensie. Tot volgend jaar, groetjes!
Janette G
hace 6 años - 5 (Experiencia positiva)
Best service and best place to book excursions in Tenerife!
Respuesta de Club Canary Tours
Dear Janette, thank you for the kind words!
Alies Poel
hace 6 años - 5 (Experiencia positiva)
Via Roy 3 verschillende excursies geboekt. Alles was goed geregeld en we hebben genoten. Duiken op Tenerife is niet bijzonder maar dat ligt niet aan de organisatie. Boattrip was erg leuk. En de buggy tour naar El Teide ook echt de moeite waard!
Respuesta de Club Canary Tours
Beste Alies, Bedankt voor de goede feedback. Fijn om te horen dat je hebt genoten van de excursies! We zien je graag weer terug.
The phone Shop
hace 6 años - 5 (Experiencia positiva)
Very professional and friendly. Loved every minute of the adventure and would recommend this to anyone.
Respuesta de Club Canary Tours
We are beyond happy you enjoyed your experience with us! Thank you for the positive feedback!
Davy Meuwissen
hace 6 años - 5 (Experiencia positiva)
De jetski safari was echt een topper. Zeker doen als je de kans hebt !!!
Respuesta de Club Canary Tours
Hallo Davy, Bedankt voor de goede feedback! Mooi om te horen dat de jetski safari top was. We zien je graag terug!
Rob Pennings
hace 6 años - 5 (Experiencia positiva)
We had 3 excursions arranged by Roy. He informed us well about the possibilities and it was great.
Respuesta de Club Canary Tours
Dear Rob, thank you for the good feedback! We hope you had a wonderful holiday and see you next time!
William Torres
hace 6 años - 5 (Experiencia positiva)
Ha sido una experiencia maravillosa el Velero, pudimos observar ballenas y tortugas. Además el servicio privado fue excelente con tapas y bebidas variadas y el capitán del barco fue muy amable. Lo recomiendo 100%.
Respuesta de Club Canary Tours
Estimado William, Gracias por su comentario. Nos alegra mucho que hayan tenido una experiencia buena con nosotros y en el velero. Esperemos verles pronto de nuevo!
Cheyenne Meeuwesen
hace 6 años - 5 (Experiencia positiva)
Super geholpen aan de excursies! Goede uitleg en informatie
Respuesta de Club Canary Tours
Hey Cheyenne, Bedankt voor de goede recensie. We zien je graag de volgende keer weer terug!
Jeroen Nijboer
hace 6 años - 5 (Experiencia positiva)
Vandaag de jet ski safari gedaan. Was echt een super ervaring! Zelfs nog dolfijnen gezien! Hebben dit bij Roy (club canary) geboekt. Alles was zo als afgesproken goed voor elkaar. Werden netjes optijd opgehaald en weer terug gebracht naar het hotel.👍
Respuesta de Club Canary Tours
Hallo Jeroen, Goed om te horen dat je het naar je zin hebt gehad! We zien je graag weer terug.
Donnevan Bakker
hace 6 años - 5 (Experiencia positiva)
Was een fantastische ervaring en een super vriendelijke kapitein
Respuesta de Club Canary Tours
Hallo Donnevan, Fijn om te horen dat je het naar je zin hebt gehad! Bedankt voor de goede recensie.
Britt van Velzen
hace 6 años - 5 (Experiencia positiva)
Teide by night tour per quad geboekt bij Roy, super service en fijn dat alles in het nederlands werd uitgelegd. Tour was echt super gaaf en echt de moeite waard!!
Respuesta de Club Canary Tours
Hallo Britt, Bedankt voor je recensie! We zien je graag weer terug.
Tim Jesper van Uden
hace 6 años - 5 (Experiencia positiva)
Top vakantie gehad! Paar leuke trips gedaan via Club Canary waaronder een boattrip en jetski's gehuurd. Roy heeft alles netjes geregeld. Dikke aanrader!
Respuesta de Club Canary Tours
Hallo Tim, Bedankt voor de goede recensie. Mooi om te horen dat je het naar je zin hebt gehad! Kom je volgende vakantie weer naar Tenerife? We zien je graag terug!
Tanja Schijvens
hace 6 años - 5 (Experiencia positiva)
Geweldige excursies geboekt bij Roy, Was helemaal top. Goede service, klantvriendelijk, prijs /kwaliteit erg goed. Zeker een aanrader .
Respuesta de Club Canary Tours
Goedemiddag Tanja, Bedankt voor de goede recensie! Graag tot de volgende keer.
ilma boon
hace 6 años - 5 (Experiencia positiva)
Super waren de excursies die ik bij Roy geboekt heb. Echt een aanrader. Betrouwbaar, goede service en bijzondere uitstapjes.
Respuesta de Club Canary Tours
Hallo Ilma, Bedankt voor je goede recensie. Wij vinden het super te horen dat je van de excursies hebt genoten. Graag tot de volgende keer!
Klaas Tuitjer
hace 6 años - 5 (Experiencia positiva)
Geweldig innovatief initiatief: vraag en aanbod komen zo makkelijk bij elkaar. Gemak, klantvriendelijkheid en kwaliteit voor een aantrekkelijke prijs. TOP !!
Respuesta de Club Canary Tours
Hallo Klaas, Super bedankt voor je goede recensie!
Dion van kessel
hace 6 años - 5 (Experiencia positiva)
Via Roy twee excursie geboekt. Een boottrip die ik echt aan iedereen aanraad en de buggy safari die ik aanraad als je van wat actie houd op je vakantie. Mooi foto's en video's aan overgehouden.
Respuesta de Club Canary Tours
Dankjewel Dion tot volgend jaar!
Billy Kiemeney
hace 6 años - 5 (Experiencia positiva)
Yesterday my girlfriend an I have done an amazing boat trip for a few hours. Believe me, this is the most romantic thing we have ever done together. The crew were very kind and they helped us having the time of our life. Thanks boys for the nice day!
Respuesta de Club Canary Tours
Dear Billy, Thank you for the good feedback. Good to hear that we've made it possible to give you and your girlfriend this lovely experience!
Anni Hyvönen
hace 6 años - 5 (Experiencia positiva)
Sunset boat trip definetely worth going!!
Respuesta de Club Canary Tours
Dear Anni, thank you for the lovely feedback! We hope you had a wonderful holiday and see you next time!
Patricia Mesa
hace 6 años - 5 (Experiencia positiva)
If you are looking for some excursions and fun on your vacation, then I highly recommend Club Canary. Easy to book and I guarantee you will have the time of your life!
Respuesta de Club Canary Tours
Dear Patricia, we are beyond happy you enjoyed your experience with us! Thank you for the lovely feedback!
Mieke Gerrits
hace 6 años - 5 (Experiencia positiva)
Goede en gezellige fotografen
Respuesta de Club Canary Tours
Hallo Mieke, Bedankt voor de goede feedback!
Elien Daems
hace 6 años - 5 (Experiencia positiva)
We booked jetski through them and everthing went perfectly according to their saying ;) !
Respuesta de Club Canary Tours
Dear Elien, we are beyond happy you enjoyed your experience with us! Thank you for the lovely feedback! We hope you had a wonderful holiday and see you next time!
Sonja Vd Spoel
hace 6 años - 5 (Experiencia positiva)
Best place to get your excursion tickets! The sailboat was the most amazing trip I ever did on vacation.
Respuesta de Club Canary Tours
Dear Sonja, we are beyond happy you enjoyed your experience with us! Thank you for the lovely feedback! We hope you had a wonderful holiday and see you next time!
Joëlle Jehudith
hace 6 años - 5 (Experiencia positiva)
Respuesta de Club Canary Tours
Thank you, Joëlle!
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